Account specialist resume examples from 2026

Q: How do I write a professional accounting resume?

To write a professional accounting resume, you'll want to start with a good template in which to showcase your training, convey a strong objective, and promote essential accounting skills using hard numbers and real-world examples.

Q: How do you list account management skills on a resume?

You list account management skills on a resume in several different ways. Showcasing them in a resume using real-world examples and hard numbers, by listing certifications and educational credentials, and by listing your skills, including any account management tools and software that you are familiar with.

Q: What is an account specialist position?

An account specialist position is a role in a company for someone who provides client support for new and current customers. Account specialist positions typically specialize in reaching out to potential customers, serving the existing customers, and closing sales for an employer.

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Updated March 26, 2025

6 min read

All resume examples

Account specialist resume

William Olson

(550) 555-2045 | wolson@example.com

New York, NY | 96320 E. First St. - 65372

Work experience

2016 - Present
Account Specialist, American Red Cross - New York, NY
- Served as an emergency communications link for members of the armed services.
- Functioned as resolution specialist to answer questions on procedures and systems.
2010 - 2016
Account Resolution Specialist, American Red Cross - New York, NY
- Perform whole blood collection procedures, performed donor health history screening procedures.
- Maintained a direct line of communication to the off-site Manager as well as Quality Assurance team.
- Maintained good lines of communication with staffs and other departments.
- Coordinated communication with management to assure accurate billing.
- Utilize company web-based database to research, log and update customer accounts.
2001 - 2010
Accounts Payable/Administrative Assistant, Robert Half International - Atlanta, GA
- Vetted credit applicants and submitted qualified candidates for credit line increase.
- Coordinated the input of and payment of vendor invoices and check requests.

Skills

Computer System
Account Management
Customer Accounts
Ar
Communication
Customer Relationships
Travel Arrangements
Insurance Companies
Order Entry
Federal Regulations

Education

High School Diploma, (1996 - 1996)
,

Senior account specialist resume

Wayne Griffin

Senior Account Specialist

(800) 555-8031 | wgriffin@example.com

New York, NY | 41951 S. First Ave. - 20062

Work experience

2019 - Present
Senior Account Specialist, Rent-A-Center - New York, NY
- Schedule customer service including delivery of products, service and pick-up of merchandise.
- Make deliveries into people's homes to set up new purchases and ensure high level of customer service.
- Assigned responsibility for investigating and verifying financial status and reputation of prospective customers applying for rental agreement.
2017 - 2019
Account Specialist, Turner Broadcasting Sales - New York, NY
- Save and retain customers, sales of cable, phone, internet services, and billing activities.
- Managed patient accounts and maintained communication with insurance providers to bring the account in good standing with the hospital.
- Developed necessary out of state communication plan for branches to report to main Chicago branch.
2016 - 2017
Accounts Payable Clerk, Robert Half International - New York, NY
- Scanned images of vendor invoices to be processed.
- Home Forward) * Coded, batched and entered vendor invoices into proprietary software system (Yardi Voyager).
- Provide collection expertise in location and notification of delinquent accounts of assigned vendors.
- Assist with processing invoices for approval and mailing checks.
2015 - 2016
Junior Accountant, Alpha Technologies - Bellingham, WA
- Review PPV reports and research purchases to ensure accurate PPV reporting.
- Retrieve Vendor invoices, post invoices for potential payments along with Vendor account analysis.
- Processed daily ACH and international wire transfer/ managing bank accounts.
- Provide monthly supporting schedules/notes to operations and finance management for MD&A, forecasting/budgeting, variance analysis and trend analysis.

Skills

Purchase Orders
Data Entry
Federal Regulations
Income
Emergency
Financial Statements
Party Payers
DSO
External Auditors
Medicare

Education

Bachelor's Degree, Accounting (2012 - 2015)
Western Washington University
Bellingham,

Claims account specialist resume

Samuel Henry

Claims Account Specialist

(360) 555-6618 | shenry@example.com

Oklahoma City, OK | 11714 E. First St. - 38829

Work experience

2017 - Present
Claims Account Specialist, Sprint - Oklahoma City, OK
- Analyzed, adjusted and/or explained customers billing statements and sold customers on Sprint's products and services.
- Innovated a process to educate retail distribution channels on corporate sales through incentives and frequent communication.
- Enrolled new customers to accounts and renewed existing customer's contracts by assisting with plan reviews and phone selection.
2013 - 2017
Claim Specialist, Liberty - Irving, TX
- Evaluated medical records and determined cause of injury.
- Handled claim files in a manner consistent with claim quality standards and goals.
2009 - 2013
Medical Claims Specialist, Allstate - Irving, TX
- Submitted bills for reimbursement to private insurers Medicaid and Medicare.
- Entered classrooms into a computerized utilizing knowledge of CPT, ICD-9 codes and medical terminology.
- Manage invoices according to the New York State fee schedule.
- Obtained medical records from providers.
- Conducted sales presentations on Medicare supplements to retired senior citizens via phone and in person.

Skills

Powerpoint
Facilitate Training
Cpt-4
Processing Issues
Claims Department
Communication
Pertinent Information
Claims Processing
Loss Reports
Medicaid

Education

High School Diploma, (2004 - 2004)
,

National account specialist resume

Alan Torres

National Account Specialist

(300) 555-0312 | atorres@example.com

Atlanta, GA | 87566 N. Main Rd. - 37487

Work experience

2018 - Present
National Account Specialist, AT&T - Atlanta, GA
- Communicated with teams to train ongoing goals and dynamic product knowledge.
- Managed B2B vertical growth across accounts; oversaw placement, account management/development, servicing, consulting, billing, and repairs.
- Hired over 60 Account Executives, 7 Sales Managers, and an Operations team.
- Provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.
- Prospected and sold to C-level.
2015 - 2018
Business Sales Associate, Comcast - Jacksonville, FL
- Obtained new subscribers, provided customer service.
- Knock Doors of existing and potential Comcast customers and aid them in their cable, internet, and telephone needs.
- Expanded territorial sales *Promoted Incentive from cable sponsors *Developed Excellence in Sales Training courses * Constant customer contact and customer service required
- Develop and maintain sales materials and current product knowledge Establish and maintain current client and potential client relationships.
2012 - 2015
Premise Sales Representative, The Home Depot - Bellingham, WA
- Demonstrated product knowledge, provided information on product features, and sold related items required for an entire project.
- Provide product knowledge for kitchen/bath refacing and closet/garage organization systems.
- Utilized CRM data to deliver critical insights into product trends and managed leads for new product offerings.
- Shared product knowledge with customers while making personal recommendations.
- Offered product knowledge to customers on the sales floor.

Skills

Retail Accounts
Distributors
Customer Expectations
Product Availability
Business Development
Sales Goals
CSI
Costco
Corporate Actions
New Customers

Education

Bachelor's Degree, Business (2004 - 2007)
Western Washington University
Bellingham,

How to write an account specialist resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the account specialist role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in account specialist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some account specialist interviews.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some account specialist interviews.

Here are example skills to include in your “Area of Expertise” on an account specialist resume:

Customer Service
Patients
Account Management
PowerPoint
Data Entry
Catheter
Customer Satisfaction
Patient Accounts
Customer Relationships
Excellent Organizational

Ablation
Outbound Calls
Financial Statements
Customer Accounts
CPT
Quality Service
Medicaid
Product Knowledge
Credit Card Payments
Insurance Carriers

Call Handling
Account Balances
Customer Support
Payment Arrangements
Inbound Calls
Medical Billing
Customer Inquiries
Technical Troubleshooting
HIPAA
Problem Resolution

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write account specialist experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from account specialist resumes:

Work history example #1

Account Specialist

Cox Enterprises

Configured components of modem, multi-platform telecommunications network.
Increased revenue through up-selling and cross-selling video, high speed internet, wireless, and telephony services to existing customers.
Selected to be a part of the pilot training for FDCPA for the Enterprise.
Assisted customers who wanted to disconnect cable/internet/phone services.
Guided team members by inspiring and motivating teamwork to achieve goals.

Work history example #2

Staff Accountant

Robert Half International

Started as a temp at Edward M Osinski, Jr CPA PC
Participated in Vertex interface with the company's ERP system discussions.
Developed procedures for handling corporate accounts payable, maintain vendor W-9 files.
Provided accounting services using QuickBooks Pro at St. Pius X Catholic Church and School.
Assigned to a downtown CPA office to preform monthly bookkeeping activities while permanent Accountant was on maternity leave.

Work history example #3

Billing Assistant

United Parcel Service

Led shifts and maintained a professional composure.
Resolved delinquent payments through research and contacting customers.
Collaborated, reviewed, and facilitated billing and correct coding pertaining to CPT and ICD-9 usage.
Maintained ongoing communication with dispatchers, drivers and customers to ensure proper pickup and delivery of loads.
Supervised and trained new employees, Managed payroll Responded to customer inquires with excellent customer service.

Work history example #4

Call Center Representative

Circle K

Maintained a positive atmosphere in the store by providing excellent customer service.
Assisted in checkout, maintained pleasant and professional communications ethic as well as efficient data entry.
Greeted and assisted customers in a positive, approachable manner.
Provided vital communication between technicians and customers.
Increased donation amounts using exceptional communication and product knowledge.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

High School Diploma

1996 - 1996

Highlight your account specialist certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your account specialist resume:

Certified Billing and Coding Specialist (CBCS)
Certified Phlebotomy Technician (CPT)
Certified Management Accountant (CMA)
Certified Pharmacy Technician (CPhT)
International Accredited Business Accountant (IABA)
Certified Medical Office Manager (CMOM)
Certified Medical Interpreter - Spanish (CMI)
Certified Coding Specialist (CCS)
Certified Medical Insurance Specialist (CMIS)
Certified Resume Specialist: Accounting and Finance (CRS+AF)

Account specialist resume FAQs

How do I write a professional accounting resume?

How do you list account management skills on a resume?

What is an account specialist position?

Have more questions? See all answers to common office and administrative questions.

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Updated March 26, 2025

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