Account Specialist resume examples for 2025

Account Specialist resume format and sections

1. 1

   1. Add contact information to your account specialist resume

   Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

   Account Specialist Resume Contact Information Example #1

   Hank Rutherford Hill

   St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

   Do you want to know more?

   How To Write The Perfect Resume Header
2. 2

   2. Add relevant education to your account specialist resume

   Your resume's education section should include:

   • The name of your school
   • The date you graduated (Month, Year or Year are both appropriate)
   • The name of your degree

   If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

   Optional subsections for your education section include:

   • Academic awards (Dean's List, Latin honors, etc. )
   • GPA (if you're a recent graduate and your GPA was 3.5+)
   • Extra certifications
   • Academic projects (thesis, dissertation, etc. )

   Other tips to consider when writing your education section include:

   • If you're a recent graduate, you might opt to place your education section above your experience section
   • The more work experience you get, the shorter your education section should be
   • List your education in reverse chronological order, with your most recent and high-ranking degrees first
   • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

   Check More About Account Specialist Education

   Majors

   Business

   34.4%

   Accounting

   10.8%

   Marketing

   5.7%

   Communication

   5.6%

   Show More

   Account Specialist Resume Relevant Education Example #1

   High School Diploma 1996 - 1998

   Account Specialist Resume Relevant Education Example #2

   High School Diploma 2010 - 2012

3. 3

   3. Next, create an account specialist skills section on your resume

   Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

   Here are some tips to keep in mind when writing your resume's skills section:

   • Include 6-12 skills, in bullet point form
   • List mostly hard skills; soft skills are hard to test
   • Emphasize the skills that are most important for the job

   Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

   Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

   Example of skills to include on an account specialist resume

   • Customer Service Skills.
      

     Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

   • Account Management Skills.
      

     The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

   • Data Entry Skills.
      

     Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

   • Patient Accounts Skills.
      

     Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

   • Customer Relationships Skills.
      

     Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

   • Outbound Calls Skills.
      

     An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

   • Financial Statements Skills.
      

     A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

   Show all hard skills

   Top Skills for an Account Specialist

   Customer Service, 25.2%
   Patients, 13.3%
   Account Management, 5.5%
   PowerPoint, 4.4%
   Other Skills, 51.6%
   See All Account Specialist Skills

   Not sure which skills are really important?

   3 Big Tips For Listing Skills On Your Resume
4. 4

   4. List your account specialist experience

   The most important part of any resume for an account specialist is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

   Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

   It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of account specialists" and "Managed a team of 6 account specialists over a 9-month project. "

   Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

   Don't have any experience?

   How To Show Your Experience On a Resume... Even When You Don't Have Any

   Work History Example # 1

   Staff Accountant

   The Coca-Cola Company

   • Implemented process improvement initiatives for the payroll cash account that facilitated early recognition of unrecorded payroll expenses.
   • Researched and resolved numerous issues related to payroll cash accounts.
   • Monitored & reviewed Payroll close to GL, made adjustments & corrections and monthly closed Payroll to GL.
   • Researched and resolved issues related to Payroll activities between Corporate and Trading Company.
   • Created PowerPoint presentations for marketing reports.

   Work History Example # 2

   Office Administrator

   Medical City Denton

   • Maintained departmental policies and procedures, 6000+ patient and 40+ staff records in database program.
   • Handled all changes of ownership paperwork and processed all facility license renewal applications for all States and ensured information was up-to-date.
   • Complied with DaVita policies and procedures in accordance with state and federal regulations for patient care and services.
   • Implemented billing and A/R procedures to ensure prompt re-imbursement.
   • Typed and tracked authorizations for payroll purposes.

   Work History Example # 3

   Accounts Payable Assistant

   AvalonBay Communities

   • Managed the payment schedule through PeopleSoft.
   • Entered Union members information into AS400.
   • Researched and processed Electronic Funds Transfer investigations.
   • Improved the process of receiving abatements in the states of Connecticut and Massachusetts by moving the process online.
   • Acted as negotiator between IT group and accounts payable users on the PeopleSoft system.

   Work History Example # 4

   Collections, Customer Service

   Wells Fargo

   • Used positive communication to resolve the issues with the customer.
   • Provided team with strong coaching experience both through example of conduct and communication with customers and management.
   • Performed safe deposit box transactions and assisted with customer inquiries for detailed account transactions.
   • Documented all communications with the customer and actions taken using AOW.
   • Assisted with troubleshooting Scheduling payment Educating customers to help them succeed financial Data entry

   Show More
5. 5

   5. Highlight account specialist certifications on your resume

   Specific account specialist certifications can be a powerful tool to show employers you've developed the appropriate skills.

   If you have any of these certifications, make sure to put them on your account specialist resume:

   1. Certified Billing and Coding Specialist (CBCS)
   2. Certified Phlebotomy Technician (CPT)
   3. Certified Management Accountant (CMA)
   4. Certified Pharmacy Technician (CPhT)
   5. International Accredited Business Accountant (IABA)
   6. Certified Medical Office Manager (CMOM)
   7. Certified Medical Interpreter - Spanish (CMI)
   8. Certified Coding Specialist (CCS)
   9. Certified Medical Insurance Specialist (CMIS)
   10. Certified Resume Specialist: Accounting and Finance (CRS+AF)

   More Certifications For Account Specialist
6. 6

   6. Finally, add an account specialist resume summary or objective statement

   A resume summary statement consists of 1-3 sentences at the top of your account specialist resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

   Remember to emphasize skills and experiences that feature in the job description.

   Are you a recent grad?

   Read our guide on how to write a resume summary statement