Account specialist jobs in Johnson City, TN - 23 jobs
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Customer Experience Specialist - On-Site
Teleperformance 4.2
Account specialist job in Bristol, TN
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Bristol, Tennessee location.
Responsibilities
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Proficient in PC operation and navigation
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
Ability to work on site at our Bristol, TN location
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
$26k-31k yearly est. Auto-Apply 1d ago
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Outside Sales - Customer Account Representative
A & B Distributors
Account specialist job in Johnson City, TN
Job Description Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals.
Responsibilities
Develop rapport and build relationships with existing and potential customers
Travel to appointments and meetings with potential and existing customers within your territory
Meet or exceed designated sales targets
Create and implement an effective sales strategy
Document all leads, sales, and customer interactions in customer relationship management (CRM) program
Use best practices in negotiation and sales techniques to close sales
Qualifications
High school diploma/GED required, Bachelors degree preferred
Previous experience in outside sales to restaurants
Excellent negotiation and customer service skills
Strong written and verbal communication skills
A positive attitude and ability to be persistent
$28k-37k yearly est. 26d ago
Motorcycle Customization Specialist - Bristol
The Cole Family of Harley-Davidson Dealerships
Account specialist job in Bristol, VA
Motorcycle Customization Sales Specialist
Well established local dealership is currently looking for a full-time Motorcycle Customization Sales Specialist to join our team. We are seeking motorcycle enthusiasts who are:
Honest
Motivated
Outgoing
High-energy self-starters
Candidates must be willing to provide the highest level of customer service in helping others become a part of the dealership team.
Sales experience is preferred, but not required. We will train the right people and provide all the tools to be successful. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role.
Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides!
An Equal Opportunity Employer
Benefits:
401K
Paid Vacation & Holidays
Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
Health Flexible Spending Account
ZayZoon Instant Earned Wages Access
Company Discounts
Opportunities for growth and professional development
ESSENTIAL DUTIES:
Provide “Raving Fan” service to all of the dealership's customers.
Greet customers immediately, in a courteous and friendly manner.
Make all customers feel welcome regardless of race, sex, or creed.
Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Handle telephone transactions quickly, and courteously.
Point out any sales, specials, or new merchandise to customers.
Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
When accepting check & credit card payments for merchandise purchases, confirm customers' identification, obtain proper approvals and record them as required.
Keep cash register accurate.
Notify customers immediately when special orders or back-ordered items are received
Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it's a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you.
$26k-49k yearly est. 60d+ ago
AP Team Lead
Walmart 4.6
Account specialist job in Greeneville, TN
Hourly Wage: **$19 - $32 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Employment Type: **Full-Time**
Available shifts:
Location
**Walmart Supercenter #680**
3755 E ANDREW JOHNSON HWY, GREENEVILLE, TN, 37745, US
Job Overview
AP Team Lead
Benefits & perks
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (***********************************************************************
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
$19-32 hourly 60d+ ago
Salon Customer Experience Specialist - The Mall
Jc Penney 4.3
Account specialist job in Johnson City, TN
Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution.
Primary Responsibilities:
Client Experience
* Helps drive the client experience while maximizing sales potential of each client
* Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking
* Asks appropriate questions to determine client's needs,
* Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly
* Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience
Inventory Controls
* Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained
* Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader
Receptionist Duties
* Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience)
* Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines
* Maintains and updates automated client records including lab data and release forms
Core Standards
* Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards
* Ensures all Salon equipment is in good working order
* Works with the Salon team to ensure company and state standards are met
* Partners with loss prevention to provide a safe and client friendly environment
Performance Standards
* Ensures personal Salon service and retail sales goals are met
* Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader
* Sells additional services and products, and executes current Salon marketing programs
* Consistently meets established performance standards for the role, including (but not limited
Qualifications:
* Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services.
* Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
$12-15 hourly 17d ago
Installer Service Specialist
O'Reilly Auto Parts 4.3
Account specialist job in Elizabethton, TN
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.
$28k-33k yearly est. 60d+ ago
Accounts Payable/ Accounts Receivable Clerk
Spears Service
Account specialist job in Johnson City, TN
Job DescriptionBenefits:
401(k) matching
Company parties
Dental insurance
Health insurance
Paid time off
Vision insurance
Company: Spears Services
Job Type: Full-Time
Schedule: MondayFriday
About Spears Services
Spears Services is a prominent refrigeration and hvac company in the tri-cities area with over 30 years of experience. Known for our dependable work and strong customer relationships our business is growing. Spears Services is looking to expand our current operations in Johnson City, TN and is seeking a reliable, detail-oriented Bookkeeper to join our team and help keep our financial operations organized and accurate.
Job Responsibilities
Maintain accurate financial records and general ledger
Record daily transactions and expenses
Manage accounts payable, accounts receivable, and collections
Reconcile bank and credit card statements
Prepare monthly financial reports
Assist with payroll processing
Work closely with management and external accountants
Ensure compliance with company policies and basic accounting standards
Qualifications
Proven experience as a Bookkeeper or in a similar accounting role
Proficiency with QuickBooks online
Familiar with Housecall Pro or similar SRM
Strong attention to detail and organizational skills
Ability to work independently and in an office environment
Basic knowledge of payroll, invoicing, and reconciliations
Reliable, professional, and trustworthy
Preferred (Not Required)
Experience working with service-based businesses
Associates degree in Accounting or related field
Compensation & Benefits
Competitive pay based on experience
Stable, full-time, in-office position
Supportive, team-oriented work environment
$29k-38k yearly est. 7d ago
Accounts Receivable Junior Clerk
Food City 3.9
Account specialist job in Abingdon, VA
Essential Job Functions: * Balance and reconcile various accounts receivable accounts * Responsible for keying accounts receivable and account credits * Responsible for collection of accounts receivable, including deductions from account payable as necessary
* Report any issues or receivable that have been failed to collect upon to the Accounts Receivable Manager
* Additional job functions could include special reporting and reconciliation of money orders, special promotions, gift cards, community cash, and gift certificates.
* Special projects and reports
* Responsible for attending on-site work during normal business hours, in the typical work week, as well as extra time as needed to fulfill job duties
* Ensure all aspects of company policy and procedures in regard to good business and department practices are followed.
Qualifications/Skills Required:
* High School Diploma, undergraduate college degree in accounting or accounting experience preferred
* Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
* Experience in retail operations or warehouse/transportation preferred
* Ability to attend on-site work during normal business hours, in the typical work week, as well as extra time as needed to fulfill job duties
Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.
$31k-36k yearly est. 19d ago
Data collector / Driver
Tsmg
Account specialist job in Johnson City, TN
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$34k-38k yearly est. Auto-Apply 60d+ ago
Data collector / Driver
TSMG
Account specialist job in Johnson City, TN
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$34k-38k yearly est. Auto-Apply 60d+ ago
Accounts Payable & Receivable Clerk
Friendship Auto
Account specialist job in Bristol, TN
At the Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News Best Dealerships to Work For 13 years and counting!
We're looking for an ACCOUNTS RECEIVABLE & PAYABLE CLERK to join our Friendship Family
Our ideal candidate will be organized, detail-focused, and ready to grasp new concepts quickly.
What You'll Do:
* Receive, enter, and process Electronic Invoices
* Reconcile vendor statements
* Verify purchase orders with requisitioners and vendors
* Assist with on-demand, weekly, and monthly checks
* Maintain Accounts Receivable/Payable email
* Perform administrative and clerical duties as needed
Qualification Checklist:
* Working knowledge of Excel, Google Sheets, and Google Docs
* General understanding of credits and debits
* Excellent verbal and written communication skills
* Self-motivated and able to work in a fast-paced environment
* Independent with the ability to work well on a team
Benefits:
Our benefits package includes medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
$29k-38k yearly est. 21d ago
Account Representative - State Farm Agent Team Member
Christie Gorman-State Farm Agent
Account specialist job in Johnson City, TN
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As an account representative for Christie Gorman State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 14d ago
PRN Billing and Collections Specialist
East Tennessee State University 4.1
Account specialist job in Johnson City, TN
The ETSU College of Nursing, Office of Practice, invites applications for a PRN (temporary) Billing/Collections Specialist position. The Billing/Collections Specialist processes and posts insurance/patient payments and generates billing statements. The level of responsibility and compensation will be commensurate with the candidate's experience and qualifications.
Billing and Collections II, Level 4
* Reviews charges for correct coding and forwards to Billing Company.
* Ensures we are providing required documentation for participation in third party payment incentive programs.
* Processes and posts all payment types in the electronic practice management/health records system.
* Generates and mails billing statements from the electronic practice management/health records system.
* Answers telephone and in-person inquiries regarding explanation of benefit documents for, charges, payments and adjustments and amounts due.
* Ensures accuracy of information in the electronic practice management/health records system.
* Trains and supervises student workers.
* Identifies coding irregularities within electronic practice management/health records system.
* Performs other duties as assigned.
Billing & Collections Specialist I, Level 3
* Processes and posts insurance payment in the electronic practice management/health records system.
* Processes and posts patient payments in the electronic practice management/health records system.
* Answers telephone and person inquiries and/or routes to appropriate personnel.
* Trains and supervises student workers.
* Identifies coding irregularities within electronic practice management/health records system.
* Provides training related to coding errors.
* Performs other duties as assigned.
This position MAY have the potential to become a regular full-time position.
Knowledge, Skills, and Abilities
Billing and Collections II, Level 4
* Knowledge of the medical billing and collections revenue cycle and ability to recognize data trends and recommend adjustments and implement appropriate changes to our processes
* Strong interpersonal skills and the ability to align tasks and responsibilities with appropriate team members
* Knowledge of insurance and medical billing.
* Knowledge of Medicare and Medicaid billing regulations.
* Knowledge of coding for claims, coding certification.
* Knowledge of HIPAA Privacy and Security.
* Efficient with Microsoft Office programs, specifically Excel.
* Ability to communicate effectively, orally and in writing.
* Ability to solve problems and work with a team.
Billing & Collections Specialist I, Level 3
* Knowledge of insurance and medical billing.
* Knowledge of Medicare and Medicaid billing regulations.
* Knowledge of coding for claims, coding certification.
* Knowledge of HIPAA Privacy and Security.
* Efficient with Microsoft Office programs, specifically Excel.
* Ability to communicate effectively, orally and in writing.
* Ability to solve problems and work with a team.
Required Qualifications
Billing & Collections Specialist II, Level 4
* High school diploma or equivalent.
* Three (3) to four (4) year of experience medical office billing and coding.
* Three (3) years of experience with electronic health records (EMP/HER) system.
* Three (3) years of experience with insurance claims processing.
Billing & Collections Specialist, Level 3
* High school diploma or equivalent.
* One (1) to two (2) years of experience medical office billing and coding.
* One (1) year of billing functions on electronic health records (EPM/EHR) system.
* One (1) year of experience with insurance claims processing.
Preferred Qualifications
Certified Professional Coding (CPC) Certification or Certified Revenue Cycle Representative (CRCR) certification.
Compensation & Benefits
Billing and Collections Specialist II, Level 4
Job Family: Medical Clinical Associate 2
Market Range 4 - $18.88/hour.
Billing & Collections Specialist I, Level 3
Job Family: Medical Clinical Associate 1
Market Range 3 - $16.71/hour
Application Instructions
Non-Exempt positions are required to be posted for a minimum of five (5) calendar days.
The closing date for this posting is subject to change without notice to applicants.
All positions at East Tennessee State University are contingent upon sufficient funding.
Review of applicants begins immediately and continues until positions are filled.
Employment is contingent upon a satisfactory background check.
College of Nursing Overview
The College of Nursing is part of the University's Academic Health Sciences Center, which also includes the James H. Quillen College of Medicine, the Bill Gatton College of Pharmacy, the College of Public Health, and the College of Health Sciences. The College of Nursing is the largest in the State of Tennessee offering multiple tracks for students enrolled in undergraduate and graduate programs. The Department of Undergraduate Programs is home to over 45 full-time faculty and 700 students across five (5) tracks including the Traditional BSN, Accelerated BSN (Johnson City, Kingsport, Sevierville), LPN-BSN, and RN-BSN/Dual Degree. The Department of Undergraduate Programs boasts a record of excellence with 60% of faculty holding specialty certifications and a strong record of collaboration and successful student outcomes. All programs in the College of Nursing are fully accredited by the CCNE.
University Overview
East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution's focus on community engagement.
$16.7-18.9 hourly 25d ago
Account Representative - State Farm Agent Team Member
Rich Lyon-State Farm Agent
Account specialist job in Boone, NC
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Rich Lyon - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 23d ago
Account Associate - State Farm Agent Team Member
Larry Johnson-State Farm Agent
Account specialist job in Castlewood, VA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Vision insurance
Training & development
ROLE DESCRIPTION:
Larry Johnson - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Associate - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Able to obtain Property and Casualty License
Able to obtain a Life/Health License
Able to achieve mutually agreed upon marketing goals
Interested in marketing products and services based on customer needs
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
$38k-55k yearly est. 23d ago
Title Clerk/Billing Clerk
Keffer Kia
Account specialist job in Boone, NC
Qualifications Education High school diploma or the equivalent. Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. .
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
for prolonged periods
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
infrequently
Kneeling and/or Squatting
infrequently
Lifting
25 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
for prolonged periods
Grasping/grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Be polite and friendly and greet customers promptly.
Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible.
Organize and oversee all transactions
Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms
are filed correctly and on time.
Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the call
regards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call.
Make sure office supplies are stocked and replaced efficiently and to avoid running out.
Ensure a clean, amiable and efficient office environment.
Receive and appropriately manage the mail to safeguard it.
Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork.
Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately.
Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages
are voiced in a professional tone.
Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested
Assist in any duties needed to help with workflow
$27k-36k yearly est. 60d+ ago
Title Clerk/Billing Clerk
Keffer Auto Group
Account specialist job in Boone, NC
Qualifications Education High school diploma or the equivalent. Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. .
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
for prolonged periods
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
infrequently
Kneeling and/or Squatting
infrequently
Lifting
25 lbs to 50 lbs
infrequently
Reaching and/or lifting overhead
infrequently
Climbing
stairs
Repetitive hand/finger movement
for prolonged periods
Grasping/grabbing with hands
infrequently
Pushing and Pulling
infrequently
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Be polite and friendly and greet customers promptly.
Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible.
Organize and oversee all transactions
Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms
are filed correctly and on time.
Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the call
regards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call.
Make sure office supplies are stocked and replaced efficiently and to avoid running out.
Ensure a clean, amiable and efficient office environment.
Receive and appropriately manage the mail to safeguard it.
Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork.
Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately.
Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages
are voiced in a professional tone.
Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested
Assist in any duties needed to help with workflow
$27k-36k yearly est. 60d+ ago
Collections Specialist - Train Onsite Work from Home. Salary up to $20/hourly - Johnson City, TN
Citigroup 4.6
Account specialist job in Johnson City, TN
.** **This position requires you to complete training on site at 4721 Lake Park Drive Johnson City, TN 37615. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.**
The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.
**Responsibilities:**
+ Performs Collections Specialist 3 duties plus:
+ Uses advanced negotiation skills to resolve High Risk calls.
+ Coaches/trains lower level Collectors and new team members.
+ Prioritizes workflow to help identify process improvements.
+ Interprets procedures/ instructions by choosing among alternatives to resolve problems.
+ Works under limited supervision. May support an expansive array of products/services.
+ Demonstrates technical/administrative expertise.
+ Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
+ Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ previous Collections experience preferred
+ work under pressure Decision making Problem solving Negotiation
+ Prior work experience would provide a basic knowledge activities, policies, and procedures of the work area
+ 1-3 years experience
**Education:**
+ High School diploma or equivalent
**Attached resume is required in order to be considered for this position.**
**This position requires you to complete training on site at 4721 Lake Park Drive Johnson City, TN 37615. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.**
**Schedule requirements:**
Range 9:00am - 9:00pm.
Must work a set Saturday or Sunday.
Must work a minimum of one night per week.
Available schedules will be discussed at time of official job offer.
**We Offer:**
+ Competitive rates up to $20 per hour
+ Day 1 Health Benefits!
+ State of the Art facility
+ Flexible Work Strategies
+ Collaborative team environment
+ 401(k) match
+ Tuition Reimbursement
+ Dental Insurance
+ Vision Insurance
+ Paid parental leave
+ Paid time off
+ Full time only - 40 hours per week
\#CustomerSupport
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**Job Family Group:**
Operations - Collections Default
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**Job Family:**
Core Collections
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**Time Type:**
Full time
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**Primary Location:**
Johnson CityTennessee United States
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**Primary Location Full Time Salary Range:**
$39,520.00 - $50,770.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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**Anticipated Posting Close Date:**
Jan 16, 2026
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._
_View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
$39.5k-50.8k yearly 23d ago
LABORATORY COLLECTION SPECIALIST *SIGN-ON BONUS*
Navis Clinical Laboratories Inc.
Account specialist job in Abingdon, VA
Job Description
We are looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in the Abingdon, VA area. The selected candidate will be working in a mental health/addiction treatment center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be Monday-Friday 8a-5p. The pay range for this role will be $16/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Full-time
Salary: $16 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule: Monday to Friday, 8a-5p
Reliably commute or planning to relocate to Portland, OR before starting work (Required)
Education: High school or equivalent (Required)
Shift availability: Day Shift (Preferred)
Work Location: In person
$16 hourly 28d ago
Accounts Payable & Receivable Clerk
Friendship Automotive
Account specialist job in Bristol, TN
At the Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News Best Dealerships to Work For 13 years and counting!
We're looking for an ACCOUNTS RECEIVABLE & PAYABLE CLERK to join our Friendship Family
Our ideal candidate will be organized, detail-focused, and ready to grasp new concepts quickly.
What You'll Do:
Receive, enter, and process Electronic Invoices
Reconcile vendor statements
Verify purchase orders with requisitioners and vendors
Assist with on-demand, weekly, and monthly checks
Maintain Accounts Receivable/Payable email
Perform administrative and clerical duties as needed
Qualification Checklist:
Working knowledge of Excel, Google Sheets, and Google Docs
General understanding of credits and debits
Excellent verbal and written communication skills
Self-motivated and able to work in a fast-paced environment
Independent with the ability to work well on a team
Benefits:
Our benefits package includes medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
How much does an account specialist earn in Johnson City, TN?
The average account specialist in Johnson City, TN earns between $29,000 and $70,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Johnson City, TN