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Account specialist jobs in Kansas City, MO - 370 jobs

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  • Customer Experience Specialist - FT

    Avis Budget Group, Inc. 4.1company rating

    Account specialist job in Kansas City, MO

    You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium custom Customer Experience, Specialist, Experience, Customer, Retail, Automotive
    $25k-29k yearly est. 4d ago
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  • Customer Experience Specialist

    Audio Enhancement 3.1company rating

    Account specialist job in Kansas City, MO

    At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. We are currently seeking a Customer Experience Specialist, in the Kansas, Missouri area! The Customer Experience Specialist is to support the Regional Sales Director in achieving sales quota for the year. As an ambassador for Audio Enhancement, the FSR will assist the Regional Sales Director in sales and customer service needs, as requested, by assisting in the sales process, addressing customer service needs, and in collaboration with the Educational Development team, ensuring the adoption of the Audio Enhancement solution. Duties Include Building relationships with appropriate customers and school support personnel Providing a high level of on-site customer support as needed, including school visits, on-site service, customer trainings, etc. Assisting Regional Sales Directors with presentations and sales functions. Assisting with the Implementation Process and follow up with the customer as appropriate. Developing and fostering reseller relationships, working with new and existing dealers to generate additional sales revenue and market share. Maintains accurate records and participates in required meetings. Requirements 2 to 3 years of direct work experience in customer support or sales support related position preferred. Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques. Strong problem identification and objection resolution skills. Able to build and maintain lasting relationships with customers. Exceptional verbal and written communication skills. Strong presentation skills. Ability to travel 60% with up to 4 days per week on site. Able to perform basic calculations and mathematical figures. Ability to work individually and as part of a team. Experience with customer relationship management software. Must be Authorized to work in the US. Compensation Compensation is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k. To learn more about Audio Enhancement, visit ************************ For quick inquiries, contact *****************************
    $22k-35k yearly est. 8d ago
  • Customer Support Specialist

    Airgas Inc. 4.1company rating

    Account specialist job in Independence, MO

    R10081491 Customer Support Specialist (Open) How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Customer Support Specialist in Independence, OH! We are looking for you ! * Pay: $20.75/hr * Work schedule - Monday - Friday 8am-5:00pm Recruiter: Neelam Patel / *********************** / ************ The Customer Support Specialist resolves customer account problems by researching, analyzing and communicating with customers and Airgas associates in all areas of the company to obtain the needed information to solve customer account issues. Customer Support Specialists also provide administrative support for the Credit & Collections Department of Airgas North Division, as assigned by the Supervisor. * Customer Service and Account Support: Provide prompt and accurate assistance during incoming customer calls, including supplying invoice copies or proofs of delivery, accepting payments, and answering general account questions. * Dispute Resolution and Root Cause Analysis: Investigate, document, and resolve short paid and full invoice customer disputes utilizing SAP's Dispute Management module. This includes identifying and implementing permanent fixes for the root cause of recurring customer issues. * Credit and Adjustment Processing: Manage the accurate and timely data entry for credit memo requests after reviewing and validating them, and process cylinder audit or adjustment requests. * Administrative Support: Provide administrative support for the Credit & Collections Department of Airgas North Division as assigned by the Supervisor. ________________________ Are you a MATCH? Required Qualifications: * Education and Experience: Requires a High School Diploma/GED and a minimum of 1 year of prior experience in a high-volume, fast-paced office environment with internal or external customer-facing activities. Prior experience with SAP is preferred. * Technical Skills: Proficiency in Google suite and Microsoft Office (Word, Excel), as well as a demonstrated ability to utilize financial applications within SAP. * Core Competencies: Must exhibit customer-focused behavior, possess effective decision-making skills, and have the ability to analyze data to identify the root cause of problems. * Communication: Excellent oral and written communication and interpersonal skills are essential, along with a pleasant, knowledgeable demeanor on the phone and the ability to work as a team player. Preferred Qualifications: * Prior SAP experience ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $20.8 hourly 8d ago
  • Customer Support Specialist

    Ag Growth International Inc.

    Account specialist job in Lenexa, KS

    Customer Support Specialist Department: Customer Support About AGI AGI is a global food-based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities. The Opportunity The Customer Support Specialist strengthens customer relationships by working directly with farmers and dealers to resolve issues, support product adoption, and ensure a positive overall experience. This role advances company objectives by driving customer satisfaction, identifying opportunities for added value, and supporting sales initiatives through proactive outreach, lead generation, and lead sharing. In addition, the Customer Support Specialist documents customer needs, monitors health indicators, and collaborates closely with cross-functional teams to resolve issues efficiently - helping deliver a seamless, coordinated customer journey that builds long-term loyalty and success. Responsibilities: Provide front-line customer support for AGI SureTrack BinManager and Farmobile PUC products, including troubleshooting technical issues, monitoring system health, and ensuring timely resolution of customer concerns. Manage high-volume inbound and outbound communication across phone, email, text, and voicemail while delivering professional, responsive, and customer-focused service. Track and document customer needs, system alerts, and health indicators to proactively identify risks, opportunities for expansion, and areas for improved product adoption. Collaborate closely with Sales, Field Service, Product, Accounting, and Operations teams to deliver seamless customer experiences, support lead generation, and coordinate follow-up on promotions, upgrades, and outreach campaigns. Support customer onboarding, education, and training through product guidance, webinars, and one-on-one support to strengthen product knowledge, adoption, and long-term success. Assist with e-commerce order coordination by reviewing orders, initiating quotes, and partnering with Sales and Accounting to ensure accurate processing and timely fulfilment. Represent AGI Digital through participation in farm shows, dealer visits, customer check-ins, and on-site support as needed to advocate for products and strengthen customer relationships. Qualifications: High school diploma or equivalent required; bachelor's degree in Agriculture, Business, or a related field - or equivalent work experience - preferred. 1-3 years of progressive experience in customer support, customer service, or a related field; experience in agriculture, ag-tech, or a technical support environment is a plus. Comfort working with information systems and digital tools, including proficiency in Microsoft Word, Excel, PowerPoint, email, and other desktop/web applications; GIS knowledge is an advantage. Experience with Salesforce or similar CRM platforms preferred but not required. Ability and willingness to travel up to 10% domestically as needed. Why AGI? We're leading the way in global food supply chain solutions and here's how: We're the leading global expert in providing farmers, processors and commercial customers with the right equipment and customized engineering solutions to produce, protect and deliver the world's grain, fertilizer, seed, feed and food supplies. Dedicated to safety, innovation and customization, AGI offers one of the largest catalogs of equipment and full-service planning and engineering services for the storage, blending, mixing, conveying, conditioning, and processing of agricultural products worldwide. Supported by an extensive in-country sales and service team, AGI provides a global distribution network and state-of-the-art manufacturing facilities in Canada, the United States, Brazil, India, France, and Italy. Our Culture Safety and teamwork are the cornerstones of our global culture. In all aspects of our business, diverse and inclusive teams work together to deliver quality products, solutions, and services for our customers around the world. Our Benefits Our competitive salaries, benefits packages, and employee share purchase plan help you take care of your family. Professional development activities keep you learning and involved, offering many opportunities to grow and advance your career. With AGI, you're choosing an employer dedicated to strengthening and securing the global food supply chain. AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.
    $34k-48k yearly est. 6d ago
  • AP Coordinator (Store Support Center, Overland Park, KS)

    Ace Hardware 4.3company rating

    Account specialist job in Lenexa, KS

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Job Title: Accounts Payable Clerk Department: Accounts Payable Reports To: Associate Manager, Accounting Exemption Status: Non-Exempt (Hourly) About Ace Retail Group Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains two headquarters in Overland Park, Kansas, and Farmington Hills, Michigan. With roots dating back over a century, ARGs success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork General Job Summary The Accounts Payable Clerk will complete invoice and payment processing, review vendor statements and reconcile accounts monthly. Essential Duties and Responsibilities Upload and balance Ace statements weekly. This includes coding corrections, matching to purchase orders, ensuring accurate receiving and resolving any discrepancies. Send invoices to 3rd party processor. Review error queues and make corrections as needed. Open accounts payable department mail and distribute. Research returned checks. Obtain approvals for expense invoices. Research and resolve invoices with receiving or costing errors. Obtain W-9 and other company information for new vendor set ups. Process payment cycles and stuff envelopes. Coordinate communications with vendors, stores and other departments. Monitor and resolve issues from the unmatched and open receiver reports. Reconcile subledger to general ledger monthly. Other accounting duties as needed. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: o WINNING In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful. o EXCELLENCE Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best. o LOVE Love the people, love the work and love the results. o INTEGRITY For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics. o GRATITUDE We recognize that we are blessed to be in the business of serving others. o HUMILITY We strive for greatness with a humble, modest and respectful attitude. o TEAMWORK We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that Together, we are Ace. Minimum Skills, Requirements and Qualifications High School diploma or GED is required; some college-level Accounting courses desired. Minimum two years experience in Accounts Payable. Willing to work additional hours as needed. Proficiency with MS Office with strong Excel skills, i.e ability to work with large amounts of data using filters, vlookups and other Excel tools. Ability to prioritize a high-volume workload efficiently, work under pressure and meet deadlines while maintaining excellent attention to detail. Excellent communication and organizational skills and attention to detail. Must have the ability to work both independently and on a team to complete multiple assignments in a fast-paced environment. Must be a self-starter with strong critical thinking and problem-solving skills. Standing, walking, lifting (up to 25lbs.) and climbing. Compensation Details $20.00 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $20 hourly 1d ago
  • Customer Support Specialist

    The Reserves Network 4.2company rating

    Account specialist job in Kearney, MO

    Customer Support / Administrative Specialist | Monday-Friday | $60,000 | On-site | Direct Hire What Matters Most: Competitive Salary: $60,000-$65,000 annually BOE Schedule: Monday through Friday, 7:30am to 4:30pm or 8:30am to 5:30pm Location: Kearney, MO Direct Hire Opportunity Stable, team-oriented work environment Comprehensive Benefits Package: Medical, dental, vision, employer-paid life insurance, long-term disability, employee assistance program, and additional voluntary benefits Job Description: Join a well-established organization as a Customer Support / Administrative Specialist, serving as a key point of contact for customers while supporting billing, order processing, and internal operations. This role plays an important part in maintaining accurate records, supporting sales and leadership teams, and ensuring professional experience for customers and internal partners. Responsibilities: Process customer orders and invoices accurately using internal accounting and order-entry systems Serve as a professional point of contact for customer inquiries via phone and email Supporting billing functions, reporting, and documentation as needed Coordinate closely with sales, management, and internal departments to ensure smooth order flow Maintain familiarity with electronic order entry, billing portals, and online customer systems Assist with new customer setup, paperwork, and ongoing account support Prepare weekly or monthly reports related to billing and administrative activity Maintain accurate records, files, and documentation Support office operations and assist with cross-departmental tasks as needed Promote a professional image and collaborative team environment Qualifications and Requirements: High school diploma or equivalent required 3-5 years of experience in an office, customer support, or administrative environment preferred Strong computer skills, including Microsoft Word, Excel, Outlook, and basic accounting or order systems Prior experience working with EDI (Electronic Data Interchange) for order processing, invoicing, or customer transactions required Excellent communication, organization, and attention to detail Ability to manage multiple priorities in a fast-paced office setting Professional demeanor and ability to handle confidential information Your New Organization: This organization is known for its long-term stability, strong leadership, and commitment to quality customer service. Employees value the collaborative culture, clear expectations, and opportunity to grow within a supportive, business-focused environment. Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding direct-hire opportunities. We are committed to helping professionals find roles where they can thrive long-term. The Reserves Network is an equal-opportunity employer and encourages applicants from all backgrounds to apply. The base salary range for this position is $60,000-$65,000 annually. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth. Base pay for this position is $60,000-$65,000 annually. Final compensation is based on experience, qualifications, and internal equity. Hiring at the top of the range is uncommon to allow room for growth.
    $60k-65k yearly 3d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Nicholas Mortallaro-State Farm Agent

    Account specialist job in Grain Valley, MO

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ABOUT US: At our top-performing insurance and financial services agency, we believe in a work hard, play hard culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customer service while ensuring our clients are properly protected. We pride ourselves on fostering an environment that supports professional development and personal growth. Here, youll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals. Join us if youre ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life. You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029 At Mortallaro Insurance Agency Inc, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $26k-33k yearly est. 19d ago
  • E-Billing Coordinator

    Dentons Us LLP 4.9company rating

    Account specialist job in Kansas City, MO

    Atlanta, GA, USChicago, IL, USLos Angeles, CA, USWashington DC, DC, USHouston, TX, USDenver, CO, USShort Hills, NJ, USSt. Louis, MO, USKansas City, MO, USDallas, TX, USSan Diego, CA, USPhoenix, AZ, US Jan 23, 2026 Dentons US LLP is currently recruiting for an E-Billing Coordinator to be resident in any Dentons US office. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position with a requirement to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred + Experience with Elite Enterprise or 3E and ME-Billing applications + Excellent verbal and written communication skills + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills + Ability to work in a fast-paced environment + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $70,000 - $92,000, based on experience and local market. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta
    $70k-92k yearly 5d ago
  • Medical Billing Manager - Ophthalmology

    Midwest 4.3company rating

    Account specialist job in Shawnee, KS

    At Heart of America Eyecare, we work hard to make sure our patients have the latest in treatment options. Our commitment is to provide the highest quality of comprehensive eye care! ** This position is an ON-SITE position, no remote or hybrid work setting is available. **** Previous E-Clinical Works (ECW) experience is required ** With our success, comes a great team to assist us in successfully achieving our goal. We are currently seeking a Medical Billing Manager to join our team. We are a busy ophthalmology practice; therefore, the ideal candidate must have at least one (3) years of prior experience in medical billing management. Essential functions include, but not limited to: 1. Financial Responsibility Reconciles all cash transactions daily. Formulates bank deposits on an as needed basis. Prepares and distributes monthly financial and patient reports to the Practice Administrator. Posts all insurance payments on a daily basis. Maintains a monthly account of receivables over 30, 60 and 90 days, seeing that over-due accounts are addressed within the policy and procedures. Runs all patient statements bimonthly with the appropriate notation. Based on patient need, makes recommendations to Practice Administrator regarding write off bad debt. Oversees the collection process. Reconciles credit card balance daily. Remedies any previously approved insurance claim that has subsequently been denied. Handles all patient complaints regarding billing in a timely and consistent manner. Coordinates all patient and insurance refunds. Coordinates billing collections and deposits. 2. Computer System Responsibilities Enters all charges and credits daily. Transmits all insurance claims as instructed by supervisor. Backs-up computer files daily. Oversees day-to-day operation of in-house computer system; obtains repairs and maintenance as required to stay “up and running” efficiently. 3. Printing of Forms Coordinates the printing of all daily superbills, insurance forms, and patient bills. Prints monthly reports and distributes them to the proper personnel. 4. Payroll Tracks attendance and approves timecards for all members of the department. 5. Personnel Ensures accurate communication of schedules and holidays. Verifies employment as needed. Provides ongoing training, support, and education to all team members regarding insurance requirements, billing, and accurate collection of co-payments and co-insurance. Management of the revenue cycle team and oversight of department performance. 6. Other Distributes mail. Maintains current credentials for every doctor and assists in reviewing all insurance contracts. Routinely reviews and updates master fee schedule (minimum of annual review) to ensure that charges are fully captured. Periodically reviews provider billing for accuracy and maximization of charges (minimum of annual review) and provides guidance to providers on any discrepancies in billing. Participates in leadership and management team meetings. Other duties as assigned. Requirements High School Diploma or GED preferred 3+ years of supervisory or management experience in a medical office. 5+ years of experience in in medical billing. Ophthalmology experience STRONGLY preferred, but not required. Knowledge of medical billing/collection practice Knowledge of business office procedures Knowledge of basic medical coding and third-party operating procedures and practices Ability to operate a computer, computer software, and basic office equipment Ability to operate a multi-line telephone system Skill in answering a telephone in a pleasant and helpful manner Ability to read, understand, and follow oral and written instructions Must be well organized and detail-oriented We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as: Excellent health insurance benefits Generous 401k matching program with immediate 100% vesting Paid time off with immediate accrual Paid holidays available on day one Free counseling and support services Employee Perk Package If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply! #INDHP Salary Description 57,000 - 70,000
    $47k-61k yearly est. 4d ago
  • Billing Coordinator - Kansas City

    Direct Counsel

    Account specialist job in Kansas City, MO

    Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment. Position Overview The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle. Key Responsibilities Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines. Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing. Submit electronic invoices through various e-billing platforms and monitor approvals. Research and resolve billing discrepancies, ensuring adherence to firm and client requirements. Collaborate with the finance team to streamline billing workflows and improve efficiency. Maintain detailed billing records and produce periodic reports as needed. Qualifications Minimum 3 years of legal billing experience in a large law firm setting is required. Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle. Proficiency with Elite 3E, Aderant, or similar legal billing software. Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills. Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability. Compensation & Benefits Salary Range: $60,000 - $90,000 (higher end for top performers). Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
    $60k-90k yearly 28d ago
  • Client Experience Specialist (Bilingual English/Spanish)

    Ecapital 3.4company rating

    Account specialist job in Lenexa, KS

    Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role
    $21 hourly Auto-Apply 26d ago
  • Client Experience Specialist

    Airshare

    Account specialist job in Leawood, KS

    Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation. The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers. ESSENTIAL DUTIES * Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process * Identify and solve any issues that may impact an Owner's flight or trip * Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion * Strive to constantly produce magic moments for all Airshare customers * Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly * Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate * Collaborate with all internal stakeholders to ensure impeccable execution for each trip * Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience * Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information
    $27k-44k yearly est. 44d ago
  • Billing Coordinator

    Clyde & Co Us LLP 4.7company rating

    Account specialist job in Kansas City, KS

    The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions Generate and distribute pre-bills on a monthly basis Participate in monthly meetings with partner to review unbilled and AR inventory Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. Observe confidentiality in all Firm and client matters Other duties as they arise Qualifications 2-5 years of years' experience in a billing role, preferably at a law firm. Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software preferred. Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. Advanced proficiency with Microsoft Excel and Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. High school diploma required. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: Technical Excellence People and Team Client/Stakeholder Relationships Service Delivery and Commercial Awareness Personal Effectiveness Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. **Principals only** #LI-HYBRID #LI-AP1 When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
    $49k-64k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Dickinson Financial Corporation 4.4company rating

    Account specialist job in Kansas City, MO

    The Collection Specialist engages with clients in a professional manner to identify the root cause for payment disruption and then works with the client to resolve their account in full or to establish an acceptable payment stream or arrangement. Responsible for reaching out to clients to collect payment for overdue payments, including balanced on accounts charged off as a loss. Responsibilities Consistently, efficiently, and lawfully contact clients via outbound/inbound phone calls and other means of approved communication methods and collect on and manage assigned delinquent accounts. Professionally and respectfully persuade clients to set up payment arrangements and bring accounts current to resolve the delinquency and improve upon the credit history reporting for our clients. Ensure the information we depend on to contact and collect from these clients is accurately maintained. Support additional client service requests. Handling high volume of client phone calls, inbound or outbound, and negotiating payment in full or payment arrangements. Employ bank protocol to handle each call in a manner that meets or exceeds the bank's call quality and compliant expectations. Update Contact Information. While speaking with clients you will work to identify additional contact information. Remain compliant with our policies, processes and legal guidelines. Utilize various means of skip tracing to locate customers, where necessary. Adhere to FDCPA and state and federal laws and regulations. Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success) Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. Working at the worksite during regular business hours and/or assigned hours. Other specified duties as assigned. Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Full‐time associates are eligible for our benefits package: Medical Dental Vision 401(k) plan Company paid life insurance Short and Long-term disability insurance Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired.
    $18-20 hourly 1d ago
  • Collections Specialist

    Trueml

    Account specialist job in Lenexa, KS

    Job DescriptionAbout This Role We are looking for a Collections Specialist to join our team in Lenexa, Kansas. At TrueAccord, we do things differently. We aren't just "collecting debt", we are helping people find a path back to financial health. As we grow, you will be on the front lines, moving away from old-school, aggressive collection tactics to provide a modern, helpful experience. Your mission is to act as a financial guide. You won't just be following a script; you will use your communication skills to help real people solve problems and regain control of their finances. We are hiring for our class starting on February 16th, 2026! Apply today! What You'll Do: Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances. Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals. Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery. Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability. Who You Are: A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections. Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution. Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results. Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges. Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service. Qualifications: High school diploma or GED required. High sense of ownership, resilience, and reputation of dependability Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
    $28k-36k yearly est. 19d ago
  • Collections Specialist

    Biomatrix Specialty Pharm

    Account specialist job in Overland Park, KS

    INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS GED or high school diploma required Minimum of three (3) years of working experience in collection related activities required Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED Minimum of five (5) years of working experience in collection related activities preferred Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Following up on insurance claims to ensure timely payment. Working with insurance companies to resolve any denials or short payments. Communicating effectively with internal teams to ensure smooth operations. Understanding when a claim was billed correctly vs when it is not. Have a thorough understanding of payer contracts. Understanding the different types of home infusion medications and therapies. Knowledge of insurance verification and reimbursement processes. Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. Familiarity with clearinghouses and the billing functionality. Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Able to stay abreast of payer alerts and reimbursement changes. Able to work in a fast-paced environment. Able to navigate and interpret insurance contracts. Ability to actively communicate, inspire and motivate all levels of staff. Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work. Ability to organize and coordinate the work of others. Ability to set priorities and assign work to other professionals. Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. This position requires constant talking and hearing. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position must occasionally lift and/or move up to 20 pounds Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in legal and ethical compliance training each year. Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Client Experience Specialist

    Ecapital 3.4company rating

    Account specialist job in Lenexa, KS

    Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $20 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role
    $20 hourly Auto-Apply 26d ago
  • Client Experience Specialist

    Airshare

    Account specialist job in Overland Park, KS

    Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation. The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers. ESSENTIAL DUTIES Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process Identify and solve any issues that may impact an Owner's flight or trip Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion Strive to constantly produce magic moments for all Airshare customers Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate Collaborate with all internal stakeholders to ensure impeccable execution for each trip Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information Qualifications Qualified candidates will have 2+ years of Aviation and/or high-end Customer Service experience. Must be willing and able to work nights, weekends, and holidays as this is a 24/7/365 operation Must possess superior organizational skills, be detail-oriented, and can work proactively and effectively with minimal supervision Strong and effective verbal, written, and interpersonal communication skills to work effectively across functional and organizational lines Must work well independently and within a team Must demonstrate an elevated level of professionalism BENEFITS AND PERKS Medical, dental, and vision insurance - if you choose to participate, coverage will commence on the first day of the month following your date of hire Airshare offers a no-cost medical and dental option at the employee level Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, fertility, and pet) Paid Parental Leave Company-paid term life insurance equal to 1.5 times your annual salary Two 401(k) retirement plans with employer match - you will be eligible to participate on the first of the month following 30 days of employment PTO is accrued based on the length of employment 12 holidays per year Access to relocation flights FREE Full-Size on-site Gym with locker rooms and Sauna Group Fitness Classes and various activities (pickleball, running club, ping pong, etc.) FREE Access to Bicycle sharing Indoor and Outdoor Common areas with WIFI On-site café and Food Truck Wednesdays Amazon Delivery lockers Covered Parking
    $27k-44k yearly est. 17d ago
  • Billing Coordinator

    Clyde & Co Us LLP 4.7company rating

    Account specialist job in Kansas City, KS

    The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions Generate and distribute pre-bills on a monthly basis Participate in monthly meetings with partner to review unbilled and AR inventory Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. Observe confidentiality in all Firm and client matters Other duties as they arise Qualifications 2-5 years of years' experience in a billing role, preferably at a law firm. Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software preferred. Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. Advanced proficiency with Microsoft Excel and Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. High school diploma required. Why Join Us? At Clyde & Co, we believe in supporting your professional growth while ensuring you have the flexibility and benefits you need to thrive. Here's what you can look forward to: Hybrid Work Flexibility - Enjoy a perfect balance between remote and in-office work. Paid Time Off - Generous paid time off and firm holidays. Referral Rewards - Earn bonuses for introducing talented colleagues to our team. Mentorship & Career Growth - Access strong mentorship, global training programs, and career development support. Engaging Culture - Participate in exciting social events, volunteer and community service initiatives, and professional development opportunities. Inclusive Parental Leave - Six months fully paid, for all parents regardless of gender or path to parenthood. Wellbeing Benefits - $300 per calendar year for a variety of wellness activities as well as Wellbeing Day dedicated to you, free from work, to focus on your mental, physical, and emotional health. Comprehensive Health Benefits - Medical, dental, and vision, life, and disability, for you and your family. Retirement Benefits - starts on day one and 100% vested This is the as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. Our Commitment Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process. A Note on Privacy Please take a moment to read our privacy notice.. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice. This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.
    $49k-64k yearly est. Auto-Apply 3d ago
  • Collections Specialist

    Trueml

    Account specialist job in Lenexa, KS

    About This Role We are looking for a Collections Specialist to join our team in Lenexa, Kansas. At TrueAccord, we do things differently. We aren't just "collecting debt", we are helping people find a path back to financial health. As we grow, you will be on the front lines, moving away from old-school, aggressive collection tactics to provide a modern, helpful experience. Your mission is to act as a financial guide. You won't just be following a script; you will use your communication skills to help real people solve problems and regain control of their finances. We are hiring for our class starting on February 16th, 2026! Apply today! What You'll Do: Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances. Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals. Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery. Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability. Who You Are: A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections. Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution. Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results. Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges. Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service. Qualifications: High school diploma or GED required. High sense of ownership, resilience, and reputation of dependability
    $28k-36k yearly est. Auto-Apply 60d+ ago

Learn more about account specialist jobs

How much does an account specialist earn in Kansas City, MO?

The average account specialist in Kansas City, MO earns between $27,000 and $60,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Kansas City, MO

$40,000

What are the biggest employers of Account Specialists in Kansas City, MO?

The biggest employers of Account Specialists in Kansas City, MO are:
  1. Neurocrine Biosciences
  2. UMB Bank
  3. Commerce Bank
  4. KeHE
  5. Roche Holding AG
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