Account specialist jobs in Kansas - 334 jobs

Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions Generate and distribute pre-bills on a monthly basis Participate in monthly meetings with partner to review unbilled and AR inventory Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. Observe confidentiality in all Firm and client matters Other duties as they arise Qualifications 2-5 years of years' experience in a billing role, preferably at a law firm. Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software preferred. Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. Advanced proficiency with Microsoft Excel and Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. High school diploma required. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: Technical Excellence People and Team Client/Stakeholder Relationships Service Delivery and Commercial Awareness Personal Effectiveness Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. **Principals only** #LI-HYBRID #LI-AP1 When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation. The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers. ESSENTIAL DUTIES * Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process * Identify and solve any issues that may impact an Owner's flight or trip * Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion * Strive to constantly produce magic moments for all Airshare customers * Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly * Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate * Collaborate with all internal stakeholders to ensure impeccable execution for each trip * Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience * Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information

Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************

We're looking for a highly organized and experienced Accounts Receivable Specialist to join our team! This position plays a vital role in ensuring the financial health of our projects by managing customer invoicing, maintaining accurate records, and supporting coordination between the field and office. If you're detail-driven, thrive in a fast-paced environment, and enjoy working with both numbers and people-this is your chance to contribute to a growing and dynamic company. What You'll Do Process, verify, and post incoming customer payments accurately and efficiently. Generate and send invoices in a timely manner based on project billing terms. Reconcile the accounts receivable ledger and resolve any discrepancies. Communicate with customers regarding overdue invoices and payment status. Prepare monthly accounts receivable reports, including aging summaries. Verify project taxability and sales tax application for accurate job setup and billing. Coordinate with jobsite supervisors and project managers to gather necessary billing information and resolve project-related account issues. Set up all new jobs in the Vista by Viewpoint ERP system with correct tax codes, contract terms, and billing details. Produce regular job cost reports and assist project managers in tracking budgeted versus actual costs. Coordinate and support the entry of jobsite data into the TRACK system for customers requiring this integration. What We're Looking For 5+ years in accounts receivable, bookkeeping, or related accounting roles within a project-based environment. High school diploma required; Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred. Advanced Microsoft Excel REQUIRED (pivot tables, formulas, VLOOKUP, etc.). Experience with Vista by Viewpoint ERP system is preferred. Familiarity with TRACK jobsite reporting software is a plus. Understanding of GAAP principles and job cost accounting. Strong written and verbal skills to coordinate effectively with field personnel, internal teams, and customers. Exceptional accuracy and organizational skills with a proactive, problem-solving mindset. What We Offer Competitive salary based on experience. 100% company-paid health and dental insurance for employees. Optional dependent and family coverage available. 401(k) plan with employer match. Paid vacation, sick leave, and holidays.

RESPONSBILITIES: Essential Functions - * Perform the receipting and balancing process for the fiscal system transactions. * Perform the receipting and balancing process and refunding process for the student billing system transactions. * Provide assistance and information to students at the front counter, on the telephone and through the use of e-mail concerning their financial account. * Maintain the student accounts and outside agency accounts receivable invoicing process. * Create spreadsheets and reports containing student data. * Work collaboratively on processes that affect student accounts. * Work cooperatively with other offices on campus to meet student needs. * Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position. * Comply with HutchCC policies, procedures, and practices. * Serve actively on campus committees. Secondary - * Perform other responsibilities as assigned by the Director of Accounting Services and/or the Vice President of Finance and Operations. QUALIFICATIONS: * High school diploma or equivalent required. (Additional training or work experience in bookkeeping or an accounting environment preferred). * Experience using a personal computer and ten key calculator required. * Must be accurate and attentive to detail. * Ability to work and establish a quality customer service rapport with students, faculty, coworkers and other customers of HCC/AVS is required. * Qualities needed to be successful in this position include the following: * Accuracy and thoroughness concerning the processing of receipts and payments. * Confidentiality concerning the information disseminated to students and parents. * Physical requirements: Excellent verbal, written and listening skills; Must have the ability to sit or stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently, sedentary/Indoor work environment with a substantial amount of keyboarding required; * Mental requirements include the ability to learn and comprehend basic instructions about the position. * Physical and mental qualifications must be performed with or without a reasonable accommodation. * The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties. HOURLY WAGE and STATUS: The hourly pay range up to $18.00 and is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12-months annual, benefit eligible, at-will, and nonexempt. HUTCHINSON COMMUNITY COLLEGE - IS AN EQUAL OPPORTUNITY EMPLOYER To view the HutchCC Non-Discrimination Notice, please visit *************** HutchCC reserves the right to revise job responsibilities as needed. This position announcement does not constitute a written or implied contract of employment; rather, it is a clarification of the responsibilities of the position. This job description may be changed at any time by the HutchCC Administration.

Call Center Specialist Hertz - Garden City, KS Job Description A Call Center Specialist takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems. Essential duties include the following. Answer Phones Make Reservations Extend Rentals Attend to Voicemails Maintain Car Lists Work in Reservation Program (KARZ) Work in Excel Other tasks will be assigned as the position evolves. Job Type: Full-time Experience High school diploma. Benefits: Health Insurance, Dental, Vision, 401k and more. We are an equal opportunity employer.

Accounts Receivable Specialist: Full-time Monday - Friday 8am-5pm Our Accounts team is growing at Valley Hope! As a result we have an opportunity for an Accounts Receivable Specialist to join us. This position will be based out of our Home Office in Norton, KS. Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Do you want a rewarding career in a close-knit and fun-loving environment? If so, Valley Hope of Norton, a staple of the community for nearly 60 years, welcomes you. At Valley Hope Addiction Treatment and Recovery, each employee is encouraged to leverage their compassion, skills, and experience to provide lifesaving hope and healing for our patients and their loved ones. EDUCATION & EXPERIENCE Required: Six (6) months of work experience in accounts receivable, general accounting, or a similar position Preferred: Associate's degree with an emphasis in business, finance or accounting. Two (2) plus years of work experience in accounting. COMPENSATION: Starting at $19.00/Hr. & up. BENEFITS: Affordable health, dental, and vision insurance Tuition Assistance Student Loan Repayment Public Student Loan Forgiveness (PSLF) Eligible Employer 8 Paid Holidays (Including 1 Personal Holiday) PTO - Up to 22 Days per year based on years of service Paid Parental Leave 401(k) Retirement Plan with employer match Health Saving and Flexible Spending Accounts Employee Assistance Program And much more! JOB SUMMARY: Maximizes cash collections from patient accounts receivable. Ensures all financial accounts are accurate and reconcile fully before end of the month statements and interface. Assists with corporate financial reporting. Ensures patient accounts are processed in an accurate and timely manner. Answers the phone and help patients and relatives on all account-related needs. Assists with general document and report preparation/distribution. Assists former patients and responsible parties by developing appropriate payment plans that are affordable to the responsible party and ensures that Valley Hope receives payment for services provided. Locates and contacts responsible parties that are not following through on their financial obligations to Valley Hope. Perform accounting tasks as necessary related to the entry and reconciliation of patient payments. Performs data entry as needed and ensures integrity of all data subsequently posted to the corporate database/s. Builds strong working relationships at all levels of the organization, fostering an environment of mutual, open and transparent communication under a mentality of “how can I serve you” attitude towards all personnel at corporate and the facilities. Adheres to Valley Hope's philosophies, policies, and procedures as well as any other regulating bodies. Participates in all assigned staff meetings, staff development, and training as required. Interacts and communicates with others (patients, co-workers, management, clients, and vendors) in a professional and tactful manner including treating them with respect and consideration regardless of their status or position. WORK ENVIRONMENT: Office setting with traditional hours; able to work overtime to the extent necessary. Sitting for extended periods of time. Able to work at a rapid pace for long periods of time (typically no longer than 8 hours). Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday. #ZR #VHA2

Job Description This Customer Service Representative position will provide support to the Accounts Receivables, Credit and Customer Service functions in order to assist with the growth of the business. This position will also ensure customer satisfaction and customer retention by developing relationships through customer engagement. Essential Job Duties Process customer payments and maintain storage with strict adherence to data security protocols. Address complex customer inquiries and problems. Explain complex matters to ensure customer satisfaction and retention. Respond to customer questions, explain available services, correct errors, provide information on pricing. Update customer and third-party portal information including invoicing, PO confirmations and invoice research. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Coordinate tax certificate processing and storage of exemption certificates. Process tax adjustment batches to customer accounts. Analyze a customer's needs and make referrals for follow up or additional information as needed. Other duties as assigned. Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.) This position requires a high school diploma or equivalent. Must have three to five years of experience. Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. Proficient in Microsoft Office products - specifically Excel, and Outlook. Experience with transport billing software is a plus. Critical thinker with exceptional attention to detail. Excellent problem-solving skills. Excellent communication skills, both verbally and in writing. Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously. Ability to develop and maintain business relationships. Ability to work independently. Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. General office conditions. Exposed to moderate noise levels. Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Required to use close vision and be able to focus. Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk. Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer. Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment. Regular attendance is a necessary and essential function. Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets DISCLOSURE REGARDING BACKGROUND INVESTIGATION Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role. Job Posted by ApplicantPro

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. in Olathe, KS, is searching for an Accounts Receivable Specialist to support our accounting department. This is an excellent opportunity for someone who has a great attention to detail, strong mathematical skills, and enjoys working with a high sense of urgency! Balance of Accounts Receivable and Accounts Payable functions. Job responsibilities: Posting received cash, checks, and credit payments Accounts Receivable reconciliation in collaboration with the Collections team Other general accounting duties as determined, light account reconciliation and other office type duties Qualifications: Bachelor's degree preferred 3-5 years' experience in Accounts Receivable or general accounting Experienced and proficient in Excel, Word and Outlook Proficient 10-key skills High sense of urgency with exceptional problem-solving skills Detail-oriented team player with strong work ethic Strong mathematical ability; must verify invoices for accuracy Ability to multi-task and work efficiently in a fast-paced work environment Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

About This Role We are looking for a Collections Specialist to join our team in Lenexa, Kansas. At TrueAccord, we do things differently. We aren't just "collecting debt", we are helping people find a path back to financial health. As we grow, you will be on the front lines, moving away from old-school, aggressive collection tactics to provide a modern, helpful experience. Your mission is to act as a financial guide. You won't just be following a script; you will use your communication skills to help real people solve problems and regain control of their finances.What You'll Do: Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances. Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals. Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery. Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability. Who You Are: A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections. Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution. Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results. Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges. Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service. Qualifications: High school diploma or GED required. High sense of ownership, resilience, and reputation of dependability

INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS GED or high school diploma required Minimum of three (3) years of working experience in collection related activities required Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED Minimum of five (5) years of working experience in collection related activities preferred Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Following up on insurance claims to ensure timely payment. Working with insurance companies to resolve any denials or short payments. Communicating effectively with internal teams to ensure smooth operations. Understanding when a claim was billed correctly vs when it is not. Have a thorough understanding of payer contracts. Understanding the different types of home infusion medications and therapies. Knowledge of insurance verification and reimbursement processes. Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. Familiarity with clearinghouses and the billing functionality. Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Able to stay abreast of payer alerts and reimbursement changes. Able to work in a fast-paced environment. Able to navigate and interpret insurance contracts. Ability to actively communicate, inspire and motivate all levels of staff. Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work. Ability to organize and coordinate the work of others. Ability to set priorities and assign work to other professionals. Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. This position requires constant talking and hearing. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position must occasionally lift and/or move up to 20 pounds Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in legal and ethical compliance training each year. Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionWho We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role Powered by JazzHR USMCKj0iPL

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Location : 12900 Foster Street, Suite 300 Overland Park KS 66213 Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************ ****************************

Job Description We're looking for a highly organized and experienced Accounts Receivable Specialist to join our team! This position plays a vital role in ensuring the financial health of our projects by managing customer invoicing, maintaining accurate records, and supporting coordination between the field and office. If you're detail-driven, thrive in a fast-paced environment, and enjoy working with both numbers and people-this is your chance to contribute to a growing and dynamic company. What You'll Do Process, verify, and post incoming customer payments accurately and efficiently. Generate and send invoices in a timely manner based on project billing terms. Reconcile the accounts receivable ledger and resolve any discrepancies. Communicate with customers regarding overdue invoices and payment status. Prepare monthly accounts receivable reports, including aging summaries. Verify project taxability and sales tax application for accurate job setup and billing. Coordinate with jobsite supervisors and project managers to gather necessary billing information and resolve project-related account issues. Set up all new jobs in the Vista by Viewpoint ERP system with correct tax codes, contract terms, and billing details. Produce regular job cost reports and assist project managers in tracking budgeted versus actual costs. Coordinate and support the entry of jobsite data into the TRACK system for customers requiring this integration. What We're Looking For 5+ years in accounts receivable, bookkeeping, or related accounting roles within a project-based environment. High school diploma required; Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred. Advanced Microsoft Excel REQUIRED (pivot tables, formulas, VLOOKUP, etc.). Experience with Vista by Viewpoint ERP system is preferred. Familiarity with TRACK jobsite reporting software is a plus. Understanding of GAAP principles and job cost accounting. Strong written and verbal skills to coordinate effectively with field personnel, internal teams, and customers. Exceptional accuracy and organizational skills with a proactive, problem-solving mindset. What We Offer Competitive salary based on experience. 100% company-paid health and dental insurance for employees. Optional dependent and family coverage available. 401(k) plan with employer match. Paid vacation, sick leave, and holidays. #hc183663

Salary: RESPONSBILITIES: Essential Functions - Perform the receipting and balancing process for the fiscal system transactions. Perform the receipting and balancing process and refunding process for the student billing system transactions. Provide assistance and information to students at the front counter, on the telephone and through the use of e-mail concerning their financial account. Maintain the student accounts and outside agency accounts receivable invoicing process. Create spreadsheets and reports containing student data. Work collaboratively on processes that affect student accounts. Work cooperatively with other offices on campus to meet student needs. Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position. Comply with HutchCC policies, procedures, and practices. Serve actively on campus committees. Secondary - Perform other responsibilities as assigned by the Director of Accounting Services and/or the Vice President of Finance and Operations. QUALIFICATIONS: High school diploma or equivalent required. (Additional training or work experience in bookkeeping or an accounting environment preferred). Experience using a personal computer and ten key calculator required. Must be accurate and attentive to detail. Ability to work and establish a quality customer service rapport with students, faculty, coworkers and other customers of HCC/AVS is required. Qualities needed to be successful in this position include the following: Accuracy and thoroughness concerning the processing of receipts and payments. Confidentiality concerning the information disseminated to students and parents. Physical requirements: Excellent verbal, written and listening skills; Must have the ability to sit or stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently, sedentary/Indoor work environment with a substantial amount of keyboarding required; Mental requirements include the ability to learn and comprehend basic instructions about the position. Physical and mental qualifications must be performed with or without a reasonable accommodation. The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties. HOURLY WAGE and STATUS: The hourly pay range up to $18.00 and is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12-months annual, benefit eligible, at-will, and nonexempt. HUTCHINSON COMMUNITY COLLEGE IS AN EQUAL OPPORTUNITYEMPLOYER To view the HutchCC Non-Discrimination Notice, please visit *************** HutchCC reserves the right to revise job responsibilities as needed. This position announcement does not constitute a written or implied contract of employment; rather, it is a clarification of the responsibilities of the position. This job description may be changed at any time by the HutchCC Administration.

_6800 West 64th Street, Mission, KS, USA_ | _Hourly_ | _Full Time_ This Customer Service Representative position will provide support to the Accounts Receivables, Credit and Customer Service functions in order to assist with the growth of the business. This position will also ensure customer satisfaction and customer retention by developing relationships through customer engagement. **Essential Job Duties** + Process customer payments and maintain storage with strict adherence to data security protocols. + Address complex customer inquiries and problems. + Explain complex matters to ensure customer satisfaction and retention. + Respond to customer questions, explain available services, correct errors, provide information on pricing. + Update customer and third-party portal information including invoicing, PO confirmations and invoice research. + Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. + Coordinate tax certificate processing and storage of exemption certificates. + Process tax adjustment batches to customer accounts. + Analyze a customer's needs and make referrals for follow up or additional information as needed. + Other duties as assigned. **Required Qualifications** - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.) + This position requires a high school diploma or equivalent. + Must have three to five years of experience. **Knowledge, Skills and Abilities -** May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. + Proficient in Microsoft Office products - specifically Excel, and Outlook. + Experience with transport billing software is a plus. + Critical thinker with exceptional attention to detail. + Excellent problem-solving skills. + Excellent communication skills, both verbally and in writing. + Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously. + Ability to develop and maintain business relationships. + Ability to work independently. **Work Environment** - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. + General office conditions. Exposed to moderate noise levels. **Physical Abilities -** Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + Required to use close vision and be able to focus. + Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk. + Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer. + Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment. + Regular attendance is a necessary and essential function. Fairbanks Scales Inc. is an Equal Opportunity Employer including Disability/Vets DISCLOSURE REGARDING BACKGROUND INVESTIGATION Fairbanks Scales Inc. may obtain information about you from a third-party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENING Fairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy. In addition, Fairbanks Scales Inc. performs post-offer, pre-employment drug testing under the authority of the U.S. Department of Transportation prior to being hired for any role or transferred into a safety-sensitive role.

INTRODUCTION BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. Job Description: The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner. QUALIFICATION REQUIREMENTS * GED or high school diploma required * Minimum of three (3) years of working experience in collection related activities required * Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. * Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). QUALIFICATIONS PREFERRED * Minimum of five (5) years of working experience in collection related activities preferred * Previous home infusion therapy billing experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Following up on insurance claims to ensure timely payment. * Working with insurance companies to resolve any denials or short payments. * Communicating effectively with internal teams to ensure smooth operations. * Understanding when a claim was billed correctly vs when it is not. * Have a thorough understanding of payer contracts. * Understanding the different types of home infusion medications and therapies. * Knowledge of insurance verification and reimbursement processes. * Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders. * Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards. * Familiarity with clearinghouses and the billing functionality. * Assist with various data entry, administrative, and clerical tasks. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS * Able to stay abreast of payer alerts and reimbursement changes. * Able to work in a fast-paced environment. * Able to navigate and interpret insurance contracts. * Ability to actively communicate, inspire and motivate all levels of staff. * Ability to think and act strategically and proactively. * Ability to maintain accurate records and prepare reports and correspondence related to the work. * Ability to organize and coordinate the work of others. * Ability to set priorities and assign work to other professionals. * Excellent analytical skill. Communication Skills * Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills * Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT * This position requires constant sitting with occasional walking, standing, kneeling or stooping. * This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. * This position requires constant talking and hearing. * Specific vision abilities required by this job include close vision and the ability to adjust focus. * This position must occasionally lift and/or move up to 20 pounds * Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER * Will participate in legal and ethical compliance training each year. * Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures. * Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. * Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.