Account specialist jobs in Kentucky

Technical Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High sc hool diploma (or GED equivalent) Must pass a criminal background Key Skills & Responsibilities: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance Employee Assistance Program (EAP) 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

NO C2C/NO SPONSORSHIP/NO Transfers/ W-2 ONLY/Onsite 3 days a Week - Louisville, KY / 6 Month Contract to Hire with renewals ($25/hr - $35/hr W-2 no Benefits) CBTS is currently searching for a Network Connectivity Services Specialist. This role will be responsible for solving IT issues remotely. Candidates will be troubleshooting our clients stores nationwide for POS cash register, Credit card processing machines, Video Surveillance system, Internet Connectivity (TCP/IP, Wireless, VPN, etc.) Training will be provided but need LAN/WAN troubleshooting skills, phone support and customer service skills. Responsibilities: Answer, evaluate and prioritize incoming telephone calls, voice mail and e-mail while ensuring customer satisfaction levels are being obtained. Interviewing customers to gather information about the problem and, if possible, leading the user through diagnostic procedures to determine the problem and resolution concerning connectivity of both store and online systems. Logging all activity and communications using Ticketing software for tracking purposes. Managing and following-up on open connectivity cases until resolution, escalating unresolved cases to the proper vendor via email and/or phone call. Assist vendors with installations of new equipment and services, test final installation. Work with customers to ensure sites are ready for installation prior to scheduling. Alert customers of upcoming vendor dispatches for installation or repair. Communicate any concerns that hinder you from resolving the customer's issues in a timely manner. Work related task or projects assigned by management. Monitor chat and assist fellow Analysts with questions and issues concerning High Speed connectivity. Monitor the various support email mailboxes. Creation and maintenance of procedures and tools particular to connectivity. Assist in connection of DVR's and other non-POS equipment for internet access in the store environment. Assist with server-side issues of remote VPN connections to the POS system. Qualifications: At Least One Certification: (Network+ or Security+ or CNET or CCNA) Basic LAN\WAN Networking, required (Network+, PING, TraceRoute, IPConfig, etc.) and Ability to resolve network issues remotely Minimum of One (1) year experience solving remote IT Technical issues (LAN/WAN, Security Camera systems, POS, Server, etc.) Scripting Language (Python, PowerShell, BASH) GIT or API programming experience is a plus Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

Contract: 6-Month Contract-to-Hire Our client is seeking an experienced Accounts Receivable Specialist to support their revenue cycle operations. This role is fully onsite in Louisville, KY and requires strong knowledge of claim follow-up, denial resolution, payer communication, and Epic work queues. The ideal candidate is detail-oriented, productive, and comfortable working in a fast-paced, metric-driven environment. Responsibilities Perform timely and accurate follow-up on outstanding claims, including contacting payers and researching/resolving issues. Process and refile claims, troubleshoot denials, and complete reprocessing steps based on denial type. Manage daily workload within Epic Work Queues, ensuring efficiency and prioritization. Complete approximately 60 cases per day with 90% accuracy. Enter claim details into payer portals, including uploading medical records to support appeals and overturn denials. Follow up on claims with no response, incorrect insurance information, or authorization-related denials. Update charges and refile electronic or paper claims as needed. Respond to inquiries from Patient Financial Specialists seeking advanced assistance. Communicate issues with management and stakeholders, including payer or service location-specific concerns. Requirements High school diploma or equivalent (required). Minimum 3 years of related A/R or revenue cycle experience (required). Working knowledge of CPT, HCPCS, and ICD-10 coding. Advanced knowledge of denial types and resolution steps. Strong communication, problem-solving, and multitasking abilities. Proficiency with computers, keyboarding, and Windows-based workflows. Experience using Epic, Echo, and Paceman (preferred). Microsoft Office proficiency (preferred). Ability to meet productivity and quality standards consistently. Professional verbal and written communication skills.

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest-growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services, and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do! We are hiring a Denials Resolution Specialist to our growing team! Under direct supervision the Denials Resolution Specialist is responsible for resolving outstanding claims with government and commercial health insurance payers submitted on behalf of Addiction Recovery Care in accordance with established standards, guidelines and requirements. Key Responsibilities Conducts root cause analysis of all assigned insurance payer claims and denials to determine appropriate actions required to resolve the claim / denial into a paid status. Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. Builds relationships with MCO. Corrects identified billing errors and resubmits claims with necessary information through paper or electronic methods. Anticipates potential areas of concern within the claim's denial function; identify issues/trends and provides feedback to Manager / Corporate Director Revenue Cycle. Recognizes when additional assistance is needed to resolve claim denials and escalates appropriately and timely through defined communication and escalation channels. Carry out insurance appeals Resolves work assigned according to the prescribed priority and/or per the direction of the Manager and in accordance with policies, procedures and other job aides. Assists with unusual, complex or escalated issues as necessary. Organizes open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains confidentiality of medical records. Identifies potential trends in denials/reimbursement by payer or by type, denial reason, or coding issue and reports to supervisory staff for appropriate escalation. Uses critical thinking skills and payer knowledge to recommend system edits to reduce denials and result in prompt and accurate payment. Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding. Communicates with Manager and staff regarding insurance carrier contractual and regulatory requirements that impact payment and denials. Meets quality assurance and productivity standards for timely and accurate claim / denial resolution in accordance with organizational policies and procedures. Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function. Understands detailed billing requirements, denial reason codes, and insurance follow-up practices. Understands government and commercial insurance reimbursement terms, contract language, and appropriate reimbursement amounts. Has knowledge of, and is compliant with, government regulations including "signature on file" requirements, compliance program, HIPAA, etc. Establishes and maintains professional and effective relationships with peers and other stakeholders. Works collaboratively with payers and revenue cycle staff to explain denial or underpayment issues. Establishes and maintains a professional relationship with all Addiction Recovery Care leadership and staff to resolve issues. Promotes an atmosphere of collaboration so peers feel comfortable approaching issues and challenges specific to their payer or specialty. Depending on role and training, may be called upon to support other areas in the Revenue Cycle. Performs related duties as required. Key Experience and Education Needed: High school graduate or equivalent is required Some college coursework is preferred Graduate from a post -high school certificate program in medical billing or another business-related field is preferred KNOWLEDGE/SKILLS/ABILITIES: Two years claim review and/or denial resolution experience which demonstrates attainment of the required requisite job knowledge and abilities. Knowledge of medical insurance, payer contracts, and basic medical terminology and abbreviations Ability to effectively prioritize and execute tasks while under pressure; make decisions based on available information and within the scope of authority of the position; excellent customer service skills, including professional telephone interactions. Effective organizational and problem-solving skills are required Demonstrated ability with medical billing systems and third-party payment processes are required. Good verbal and written business communication skills sufficient to clearly document issues and effectively communicate. Detail oriented Excellent keyboarding skills and experience with medical billing systems. Substance abuse experience preferred. Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the which are related to work as a member of an addiction treatment team. ARC full-time employees enjoy very attractive benefits packages for employees and their families including health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, a 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies. Come join the ARC team and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model while being your B.E.S.T.! Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Join Our Team as a Tax Preparation & Client Experience Specialist! Are you passionate about numbers and enjoy helping people navigate their financial needs? Optimum Financial Services, located in Lexington, KY, is looking for a dedicated Tax Preparation & Client Experience Specialist to join our team. If you're someone with at least one year of experience in tax preparation and a knack for delivering exceptional client service, we'd love to hear from you! About Optimum Financial Services At Optimum Financial Services, we pride ourselves on providing personalized financial solutions to our clients. We believe in fostering a collaborative and supportive environment where our team members can grow professionally while making a meaningful impact in the lives of our clients. What You'll Do As a Tax Preparation & Client Experience Specialist, your role will be a combination of technical expertise and client care. Here's a glimpse of what your day-to-day will look like: - Tax Preparation: Assist clients with preparing and filing their tax returns accurately and efficiently, ensuring compliance with all regulations. - Client Interaction: Serve as the primary point of contact for clients, addressing their questions, concerns, and financial needs with professionalism and care. - Problem-Solving: Analyze client data to identify tax-saving opportunities and provide recommendations. - Administrative Support: Maintain accurate records, organize client files, and support the team with general office tasks as needed. What We're Looking For To thrive in this role, you'll need: - Experience: At least 1 year of experience in tax preparation or a related field. - Skills: Strong attention to detail, excellent organizational abilities, and proficiency in tax software and financial tools. - Customer Service Mindset: A friendly, professional demeanor with the ability to build trust and rapport with clients. - Problem-Solving Abilities: A logical thinker who can analyze data and provide clear, actionable insights. Why Join Optimum Financial Services? While we don't currently offer additional benefits, we do provide: - A supportive and collaborative work environment. - Opportunities to grow your skills and expand your expertise in the financial services industry. - The chance to make a difference by helping clients achieve their financial goals. Our Culture & Values At Optimum Financial Services, we believe in integrity, accuracy, and exceptional client care. We value teamwork, open communication, and a commitment to excellence. When you join our team, you're not just an employee-you're part of a family that works together to deliver the best possible outcomes for our clients. Ready to Apply? If this sounds like the perfect fit for you, we'd love to hear from you! Take the next step in your career and join a team that values your expertise and dedication. Apply today and let's work together to make a difference in our clients' financial futures!

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales

Job Description Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. Role Overview: To issue invoices to customers. Review orders and work orders for correct documentation. Position Responsibilities: Calculating charges to customers & clients Issuing invoices to customers & clients Checking and reviewing customer orders and work orders/estimates for correct documentation Data entry, mail & some telephone duties as well as other administrative support tasks Qualifications: High school diploma or GED 1 year Office Administrative &/or Billing or relevant experience 1 year Google Suite Experience Strong organizational skills Ability to effectively prioritize Possess strong verbal and written communication skills DCI Benefits: Medical, dental and vision Insurance 401(k) with generous employer match Paid time off, including 10 paid holidays Optional health savings account & flexible spending account Life insurance Employee assistance program Parental leave Referral program Tuition reimbursement

Join our dynamic team of Health Insurance Billing Follow Up Specialist and find out why our employees voted us the "Best Call Centers to Work For" 4 years in a row!! 2018-2023! "I've always felt valued as an employee while maintaining a great relationship with upper management and fellow coworkers. I am grateful and appreciative to work for a great company and excited for our future!!" Andi B. Health Insurance Billing Follow Up Specialist are responsible for claims processing and insurance follow up, eligibility reviews, denial reviews, appeals processing, and trends analysis while providing excellent customer service to our clients and their consumers. Flexible schedules available for interviews!! Ideal Candidates will have: Previous billing experience Familiarity with claims software and clearinghouses Familiarity with both governmental and commercials insurance plans Understanding of UB-04 and 1500 forms Experience with denial and appeal processes Ability to review and interpret EOBs and reason codes Ability to learn new software quickly Understanding of HIPAA Professional communication skills A desire to help others and make a difference in their community A strong work ethic and sense of loyalty to their team members High school diploma or general education degree (GED) Benefits Medical Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Aflac Supplemental Insurance Employer Sponsored Retirement Plan Vacation Pay Holiday Pay Flex Time AT&T Corporate Employee Cellular Discounts Dell Corporate Employee Computer Discounts Gym Membership Reimbursement Numerous Employee Appreciation Activities $500 Referral Bonus Program

This position may be eligible for remote home work within Central Kentucky after an in office training period of up to six months. Remote work requires the employee to demonstrate position knowledge and aptitude, and requires achievement/maintenance of performance benchmarks. The Revenue Specialist works directly with patients, coworkers, management, physicians, insurance companies and Business/Corporate companies to resolve account issues, explains payment and billing policies, optimally collects and maintains assigned AR. Communicates effectively and professionally; Researches and efficiently resolves denied/rejected claims; Makes account adjustments and corrections as needed; Generates and analyzes reports; Analyzes expected payment data; Researches and processes insurance refunds; Independently monitors work flow and maintains minimal AR requirements; Supports Patient Billing Services as needed, Provides project and clerical assistance as needed; Other duties as assigned PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; good typing skills and mathematical calculation ability; good verbal and written communication skills; good phone etiquette; applicants will preferably have experience in medical billing and claims resolution. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; maneuver equipment; read and understand medical information; negotiate steps for up to eight hours per day; ability to perform repetitive motions; ability to lift up to 25 pounds; visual acuity; manual dexterity and motor coordination. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionDescription: Are you a skilled debater who is passionate about the art of negotiation? Do you possess a natural grit and tenacity that drives you to win? Graceland Portable Buildings is looking for a unique individual for our Asset Recovery Specialist role-someone who is truly energized by the "cat and mouse" of tracking down assets and mastering the art of high-stakes customer arguments. This is not a standard collections role. We need a relentless problem-solver who finds deep satisfaction in seeing a complex, challenging case through to its successful conclusion. If you are a person who enjoys using your grit to turn difficult situations into victories, we want to talk to you. This position offers significant growth opportunities for a top-performing candidate. Requirements: Education: Bachelor's degree in Business Administration, Legal Studies, Criminal Justice, Computer Science, Finance, or a related field is highly preferred. Candidates with an Associate's degree coupled with exceptionally relevant experience will also be considered a priority qualification. Additionally, candidates without a degree who possess extensive applicable experience and a professional, team-oriented attitude are strongly encouraged to apply. Experience: 2-4 years of post-collegiate experience in a competitive, performance-driven environment where your success depended on your ability to persuade, negotiate, or investigate (e.g., top-tier sales, debate, loss prevention, claims negotiation). A demonstrable history of meeting or exceeding performance-based goals in a challenging environment. Exceptional verbal command and the ability to confidently lead and control a confrontational conversation. Proficiency in Call Handling, Task Management, Microsoft Office Suite, and NetSuite or a similar CRM/ERP software. Desired Attributes: A Passion for the Argument: You have a genuine passion for the art of debate and persuasion. You view negotiation as a craft and derive satisfaction from skillfully navigating a difficult conversation, overcoming objections, and winning the argument. Unyielding Grit: You are relentless, tenacious, and don't back down from a challenge. You are energized, not discouraged, by difficult people and dead ends. You have a powerful inner drive to see things through to the finish line. Investigative Instinct: You love a good puzzle. You are naturally curious and enjoy the process of digging for information, connecting the dots, and uncovering the solution that others couldn't find. Ethical Integrity: You understand that to win consistently, you have to play by the rules. You operate with a strong ethical compass and within the bounds of the law and company policy.

JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: * Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services * Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day * Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations * Maintain and note all appropriate information and documentation on customer and account status * Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements * High School Diploma or GED * Proficiency in utilizing multiple tools/systems simultaneously * Skilled at achieving and exceeding goals Preferred * Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: On-site - London, KY Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Join Our Team as a Tax Preparation & Client Experience Specialist! Are you passionate about numbers and enjoy helping people navigate their financial needs? Optimum Financial Services, located in Lexington, KY, is looking for a dedicated Tax Preparation & Client Experience Specialist to join our team. If you're someone with at least one year of experience in tax preparation and a knack for delivering exceptional client service, we'd love to hear from you! About Optimum Financial Services At Optimum Financial Services, we pride ourselves on providing personalized financial solutions to our clients. We believe in fostering a collaborative and supportive environment where our team members can grow professionally while making a meaningful impact in the lives of our clients. What You'll Do As a Tax Preparation & Client Experience Specialist, your role will be a combination of technical expertise and client care. Here's a glimpse of what your day-to-day will look like: - Tax Preparation: Assist clients with preparing and filing their tax returns accurately and efficiently, ensuring compliance with all regulations. - Client Interaction: Serve as the primary point of contact for clients, addressing their questions, concerns, and financial needs with professionalism and care. - Problem-Solving: Analyze client data to identify tax-saving opportunities and provide recommendations. - Administrative Support: Maintain accurate records, organize client files, and support the team with general office tasks as needed. What We're Looking For To thrive in this role, you'll need: - Experience: At least 1 year of experience in tax preparation or a related field. - Skills: Strong attention to detail, excellent organizational abilities, and proficiency in tax software and financial tools. - Customer Service Mindset: A friendly, professional demeanor with the ability to build trust and rapport with clients. - Problem-Solving Abilities: A logical thinker who can analyze data and provide clear, actionable insights. Why Join Optimum Financial Services? While we don't currently offer additional benefits, we do provide: - A supportive and collaborative work environment. - Opportunities to grow your skills and expand your expertise in the financial services industry. - The chance to make a difference by helping clients achieve their financial goals. Our Culture & Values At Optimum Financial Services, we believe in integrity, accuracy, and exceptional client care. We value teamwork, open communication, and a commitment to excellence. When you join our team, you're not just an employee-you're part of a family that works together to deliver the best possible outcomes for our clients. Ready to Apply? If this sounds like the perfect fit for you, we'd love to hear from you! Take the next step in your career and join a team that values your expertise and dedication. Apply today and let's work together to make a difference in our clients' financial futures! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest-growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services, and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do! We are hiring a Denials Resolution Specialist to our growing team! Under direct supervision the Denials Resolution Specialist is responsible for resolving outstanding claims with government and commercial health insurance payers submitted on behalf of Addiction Recovery Care in accordance with established standards, guidelines and requirements. Key Responsibilities Conducts root cause analysis of all assigned insurance payer claims and denials to determine appropriate actions required to resolve the claim / denial into a paid status. Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. Builds relationships with MCO. Corrects identified billing errors and resubmits claims with necessary information through paper or electronic methods. Anticipates potential areas of concern within the claim's denial function; identify issues/trends and provides feedback to Manager / Corporate Director Revenue Cycle. Recognizes when additional assistance is needed to resolve claim denials and escalates appropriately and timely through defined communication and escalation channels. Carry out insurance appeals Resolves work assigned according to the prescribed priority and/or per the direction of the Manager and in accordance with policies, procedures and other job aides. Assists with unusual, complex or escalated issues as necessary. Organizes open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains confidentiality of medical records. Identifies potential trends in denials/reimbursement by payer or by type, denial reason, or coding issue and reports to supervisory staff for appropriate escalation. Uses critical thinking skills and payer knowledge to recommend system edits to reduce denials and result in prompt and accurate payment. Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding. Communicates with Manager and staff regarding insurance carrier contractual and regulatory requirements that impact payment and denials. Meets quality assurance and productivity standards for timely and accurate claim / denial resolution in accordance with organizational policies and procedures. Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function. Understands detailed billing requirements, denial reason codes, and insurance follow-up practices. Understands government and commercial insurance reimbursement terms, contract language, and appropriate reimbursement amounts. Has knowledge of, and is compliant with, government regulations including "signature on file" requirements, compliance program, HIPAA, etc. Establishes and maintains professional and effective relationships with peers and other stakeholders. Works collaboratively with payers and revenue cycle staff to explain denial or underpayment issues. Establishes and maintains a professional relationship with all Addiction Recovery Care leadership and staff to resolve issues. Promotes an atmosphere of collaboration so peers feel comfortable approaching issues and challenges specific to their payer or specialty. Depending on role and training, may be called upon to support other areas in the Revenue Cycle. Performs related duties as required. Key Experience and Education Needed: High school graduate or equivalent is required Some college coursework is preferred Graduate from a post -high school certificate program in medical billing or another business-related field is preferred KNOWLEDGE/SKILLS/ABILITIES: Two years claim review and/or denial resolution experience which demonstrates attainment of the required requisite job knowledge and abilities. Knowledge of medical insurance, payer contracts, and basic medical terminology and abbreviations Ability to effectively prioritize and execute tasks while under pressure; make decisions based on available information and within the scope of authority of the position; excellent customer service skills, including professional telephone interactions. Effective organizational and problem-solving skills are required Demonstrated ability with medical billing systems and third-party payment processes are required. Good verbal and written business communication skills sufficient to clearly document issues and effectively communicate. Detail oriented Excellent keyboarding skills and experience with medical billing systems. Substance abuse experience preferred. Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the which are related to work as a member of an addiction treatment team. ARC full-time employees enjoy very attractive benefits packages for employees and their families including health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, a 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies. Come join the ARC team and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model while being your B.E.S.T.! Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist (Retail Customer Service Office Duties) Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES #BSWAREHOUSE

Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services. Role Overview: To issue invoices to customers. Review orders and work orders for correct documentation. Position Responsibilities: Calculating charges to customers & clients Issuing invoices to customers & clients Checking and reviewing customer orders and work orders/estimates for correct documentation Data entry, mail & some telephone duties as well as other administrative support tasks Qualifications: High school diploma or GED 1 year Office Administrative &/or Billing or relevant experience 1 year Google Suite Experience Strong organizational skills Ability to effectively prioritize Possess strong verbal and written communication skills DCI Benefits: Medical, dental and vision Insurance 401(k) with generous employer match Paid time off, including 10 paid holidays Optional health savings account & flexible spending account Life insurance Employee assistance program Parental leave Referral program Tuition reimbursement

Are you a skilled debater who is passionate about the art of negotiation? Do you possess a natural grit and tenacity that drives you to win? Graceland Portable Buildings is looking for a unique individual for our Asset Recovery Specialist role-someone who is truly energized by the "cat and mouse" of tracking down assets and mastering the art of high-stakes customer arguments. This is not a standard collections role. We need a relentless problem-solver who finds deep satisfaction in seeing a complex, challenging case through to its successful conclusion. If you are a person who enjoys using your grit to turn difficult situations into victories, we want to talk to you. This position offers significant growth opportunities for a top-performing candidate. Requirements Education: Bachelor's degree in Business Administration, Legal Studies, Criminal Justice, Computer Science, Finance, or a related field is highly preferred. Candidates with an Associate's degree coupled with exceptionally relevant experience will also be considered a priority qualification. Additionally, candidates without a degree who possess extensive applicable experience and a professional, team-oriented attitude are strongly encouraged to apply. Experience: 2-4 years of post-collegiate experience in a competitive, performance-driven environment where your success depended on your ability to persuade, negotiate, or investigate (e.g., top-tier sales, debate, loss prevention, claims negotiation). A demonstrable history of meeting or exceeding performance-based goals in a challenging environment. Exceptional verbal command and the ability to confidently lead and control a confrontational conversation. Proficiency in Call Handling, Task Management, Microsoft Office Suite, and NetSuite or a similar CRM/ERP software. Desired Attributes: A Passion for the Argument: You have a genuine passion for the art of debate and persuasion. You view negotiation as a craft and derive satisfaction from skillfully navigating a difficult conversation, overcoming objections, and winning the argument. Unyielding Grit: You are relentless, tenacious, and don't back down from a challenge. You are energized, not discouraged, by difficult people and dead ends. You have a powerful inner drive to see things through to the finish line. Investigative Instinct: You love a good puzzle. You are naturally curious and enjoy the process of digging for information, connecting the dots, and uncovering the solution that others couldn't find. Ethical Integrity: You understand that to win consistently, you have to play by the rules. You operate with a strong ethical compass and within the bounds of the law and company policy.