Account specialist jobs in Lakewood, OH

Responsibilities: * The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. * Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. * Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers" buyers and supply chain personnel. * Coordinate site visits to Client's facilities and set-up customer meetings as required. * Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. * Track and reconcile internal and external customer score cards, which includes verification of the metrics by which Client is judged. * Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to produce accurate quotes. * Use SAP product recognition to identify runner/repeater parts and what can be sold to the customer, as well as checking lead times. For any stranger/alien parts raise the relevant enquiry process. * Upon receipt of orders for 'out-of-production' products, gather the information necessary to prepare a quotation, which includes pricing, production lead time and Megitt terms and conditions. * Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost * Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities * Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) * Ability to understand and follow specific instructions and procedures * Ability to gather data, to compile information, and prepare reports * Strong verbal and written communication skills * Excellent customer service orientation * Well-organized, detail-oriented, and ability to multi-task * Ability to prioritize duties, in order to meet deadlines * Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers * Knowledge of SAP and/or Salesforce

Job title: Customer Support Rep Duration: 6+ months * Military specific to support CX onboarding, * Returns and Credits specific to support CX onboarding, * Aftermarket Growth for APAC (airlines) Job Core Responsibilities The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel. Coordinate site visits to facilities and set-up customer meetings as required. Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which is judged. Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to terms and conditions. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and proce Experience processing orders for foreign entities and ensuring export compliance

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Technical Sales - MedTech (Commission) Job Category: Professional All Job Posting Locations: Cleveland, Ohio, United States, Columbus, Ohio, United States, Toledo, Ohio, United States, Youngstown, Ohio, United States Job Description: This is a field-based role available in multiple cities within Ohio. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following cities where this opportunity is available: Cleveland Toledo Youngstown Columbus We are searching for the best talent for Senior Ultrasound Clinical Account Specialist. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav™ and SOUNDSTAR™ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively. The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. As the Senior Ultrasound Clinical Account Specialist, you will: Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures. Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers. Use consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. Maximize customer case support capability through proper planning and scheduling techniques. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD). Drive collaboration and maintain consistent, open lines of communication with external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. Provide mentoring for new electrophysiology commercial team members as requested. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience A minimum of 2 years of experience in clinical echocardiography lab Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography. Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. A valid driver's license issued in the United States Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs May be required to lift up to 60 lbs. Strongly Preferred: Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience. Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS Experience working with highly complex technical systems and/or working in a critical patient care setting. Effective and timely communicator with co-workers and all levels of patient care team. Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. Problem solver who can think critically in high pressure environments. Receptive to constructive feedback and collaborates and works well in team environment. Able to take large amounts of data and translate information into actionable insights Hunger for learning and building new skills Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection The anticipated base pay range for this position is : $83,000.00 - $133,400.00 Additional Description for Pay Transparency: The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. This position is eligible for a company car through the Company's FLEET program. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year For additional general information on Company benefits, please go to: - ********************************************* This job posting is anticipated to close on January 6th, 2026. The Company may however extend this time-period, in which case the posting will remain available on *************************** to accept additional applications.

Job Title: Client Engagement Specialist Location/Schedule: Drop In Center, Cleveland, OH (Hybrid work), M-F 10:00am - 6:00pm Employment Type: Full-time, Non-Exempt About Cleveland Rape Crisis Center Cleveland Rape Crisis Center (CRCC) supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change. CRCC was founded in 1974 in response to Cleveland's long-standing need for services to assist survivors of sexual assault. CRCC offers services in Cuyahoga, Ashtabula, Geauga and Lake counties such as legal advocacy, case management, and therapy services. We also do education and outreach work, to educate the community on sexual violence and human trafficking prevention. The Client Engagement Specialist (CES) is responsible for providing ongoing trauma-informed support and client engagement services to the guests of the Human Trafficking Drop-In Center. The CES position provides a broad range of services as the guests visit and engage in programming. Key Responsibilities Assure that all guests and visitors to the Human Trafficking Drop-In Center are greeted warmly Assist guests in a trauma-informed manner, provide information, crisis support, crisis intervention, and de-escalation Conduct engagement sessions including all necessary paperwork Create and maintain new and returning guest's client records Assist guests with daily living skills, including laundry, budgeting, locating safe and affordable housing, referrals to community linkages, applying for federal food assistance or medical assistance, and workforce development Assist Case Management with administrative duties to ensure quality of care Assist with developing curricula and facilitates training for guests Follow opening/closing procedures at the Drop-In Center Assist with ensuring that the drop-in center is presentable for guests. Perform housekeeping tasks (e.g. launder towels, clean restrooms/shower rooms, empty trash, vacuum/clean floors, and general housekeeping) Interface with building-related providers as needed (e.g. plowing, landlord) Build connections with community partners and make presentations about CRCC's services Maintain the confidentiality of clients at all times Maintain client files, outreach, and activities in agency's database Outreach and Tabling Education, Experience, Licenses, & Certifications High school diploma/GED 2 years of experience in a related field providing direct services to the community in a human services capacity (e.g. donations for homeless, shelters, churches, community counseling/drop-in centers) May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position Salary & Benefits Salary Range: $42,000 - $44,000 annually Comprehensive benefits package including but not limited to health, dental, and vision insurance, 403b retirement and match, 10 paid holidays, generous PTO, and professional development opportunities - for employees who meet benefit eligibility requirements This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC.

Compiles and maintains accounts payable records by performing the following duties in a timely manner to meet weekly deadlines. Acts as a mentor to less experienced team members. Duties and Responsibilities Reviews for appropriate invoice approval and coding Enters invoices in Acumatica accounts payable module Prepares invoice deduction notices Manages Concur travel expense system, including employee and supervisor setup/changes Uploads travel reimbursement requests from Concur into Acumatica accounts payable Checks and approves all invoices for payment Proofread to check for all data entry errors Answers and research vendor inquiries Prepares accounts payable checks, ACHs and wires Prints accounts payable reports upon request Maintains all accounts payable files, including approval matrices Other duties as assigned Knowledge, Skills and Abilities Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint and Word) Knowledge of standard accounts payable policies, processes and practices Strong organizational skills Ability to learn new concepts Ability to work under tight deadlines and prioritize responsibilities Education and Experience High school diploma or GED required At least 5 years' related experience Working knowledge of Acumatica is preferred, but not required Working Conditions General office setting Physical Requirements Must be able to sit for long periods of time

Full-time Description Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff! With a career at Riveon Mental Health and Recovery, you'll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You'll also have access to a wealth of opportunities for your personal growth and development. We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs. Our Total Rewards Package - What We Offer: Inclusive Culture with a Team Atmosphere Collaborative environment dedicated to clinical excellence Company-Wide All Staff Events - have fun while Teambuilding Wellness Programs and Activities Up to 41 days off per year (32 days of paid time off plus 9 paid holidays) Paid Bereavement Leave Paid Jury Duty Time Parental Leave Company Supported Continuing Education & Certification PPO & HDHP Health Plan Options Flexible Dental & Vision Plan Options Company funded Health Savings Account Company-Sponsored FSA and DSA Tax Savings Accounts 100% Company Paid EAP Emotional Well-Being Support Added Value Benefits including: Critical Illness Plans for Employee and Family Accident Plans for Employee and Family Identity Theft Plans for Employee and Family Pet Insurance Whole and Term Voluntary Life Plans for Employee and Family Voluntary AD&D Plans for Employee and Family 403(b) Retirement Plan with Company Match Access to Personal Financial Advisor Generous Team Member Referral Bonus Program License and Certification Reimbursement License Testing Fee Reimbursement Annual Tuition Reimbursement Travel Expense Reimbursement On-Site Pharmacy Casual Dress Code Shift Differentials and On-Call Stipends Stipend for Bilingual, Spanish-Speaking Monday through Friday 8:30 a.m. to 5:00 p.m. POSITION PURPOSE AND OBJECTIVES The primary responsibility of the Client Access Specialist is to provide client-centered administrative support at Riveon Mental Health and Recovery and off site-locations. The staff in this position are cross-trained to perform a variety of job functions in various settings including greeting, assisting, and directing incoming clients and visitors, answering and directing telephone calls, ensuring that client data is up to date in the EMR. ESSENTIAL JOB FUNCTIONS Serves as first point of contact for clients, visitors, and vendors. Greets, checks-in, and monitors waiting areas. Directs clients and visitors to appropriate destinations. Keeps waiting areas neat and orderly. Collects and updates demographic, insurance, payer, clinician assignment, program, and financial information in client medical records. Relays retroactive billing information to the Billing Supervisor. Maintains office filing system and adheres to records retention schedule. Processes release of information requests and maintains ROI database. Determines client eligibility for entitlement programs and sliding fees. Completes documentation and collects verification as required by program regulations and keeps client data updated in the electronic medical record. Is attentive to program eligibility redetermination dates and provides timely follow-up with clients upon arrival for their appointments. Assists clients in understanding and complying with third party payer benefits/requirements as necessary. Contacts third party payers to verify coverage and plan restrictions and obtains precertification as needed. Collects payments on accounts. Schedules clinical appointments using the EMR. Places reminder calls to clients. Prints schedules and distributes surveys and informational materials to clients as needed. Arranges for client transportation. Answers incoming phone calls and routes calls appropriately. Utilizes the central paging system as necessary. Follows policies and procedures. Ensures that Clients' protected health information is kept confidential according to Agency procedures. Travels between agency sites to pick up and deliver work related materials as needed. Provides clerical support including photocopying, faxing, printing, and scanning. Communicates with clients in their native language if bilingual. Schedules interpreters (both internal and external) as needed. Works as part of a team. Provides training and coaching to peers as requested by Supervisor. Rotates and works in various locations/assignments to provide adequate coverage. Initiates purchase orders for departmental supplies as needed. Must be able to react to change and stress productively and to handle other related tasks as assigned. Must be able to maintain regular and predictable attendance and punctuality. Must be able to get along with others and work effectively as a team by participating in problem-solving and contributing to the overall team development by sharing information and knowledge. Must exhibit the knowledge, skills, and abilities, and minimum requirements listed in this Position Description. Performs all other duties as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients' rights, confidentiality, and health and safety issues. Must have the ability to maintain a pleasant and courteous disposition consistently to support the concept of excellent customer service. The employee must be comfortable and adept with a computer, a mouse, and preferably latest version of Windows, Word, and Excel in order to perform client check-in and scheduling procedures. The employee must have knowledge of proper phone etiquette in order to adequately serve callers. Must be able to handle difficult customers, using conflict resolution techniques. Must exhibit sensitivity to different cultures. WORKING CONDITIONS Almost all time is spent in an office environment. The employee will be required to sit for extended periods and will spend a large portion of their time on the telephone. Must be able to bend, stoop, walk, and lift and push minimal loads at various times. A considerable amount of time will also be spent working on a computer so the employee should have close vision ability. Due to large amount of face to face client contact, the employee must have excellent language and speaking skills. REQUIREMENTS/QUALIFICATIONS High school graduate or equivalent. Minimum typing of 35 wpm. Must have a minimum of one year of experience as a receptionist and/or switchboard operator in a health care setting, or three years of general receptionist/clerical experience. Must have strong customer service orientation and experience. Must have the ability to apply common sense understanding and to carry out written and oral instructions using good judgment in order to work under minimal supervision. Must have manual dexterity and the ability to communicate orally in person. Must be able to work in a fast paced environment with multiple priorities. Must have knowledge of proper phone etiquette and be able to handle difficult customers. Computer experience, preferably in the latest version of Windows, Word, and Excel, is strongly preferred. Favorable references and/or evaluations are required. Bilingual (English/Spanish speaking) a plus. Experience with EMR (Electronic Medical Records) a plus.

The Drop Ship Invoicing Specialist is responsible for accurately and efficiently processing all drop ship sales transactions, ensuring timely and compliant billing and payment workflows. This position plays a critical role in maintaining the integrity of the company's financial records by reconciling supplier invoices, managing customer billing, and supporting various accounting functions as needed. Essential tasks of the position * Process all drop ship payables and customer invoices accurately and within established timeframes. * Reconcile and process credits to customers for pricing discrepancies or adjustments. * Prepare and process credit and rebill transactions for internal accounting purposes. * Manage consignment billing processes, ensuring correct timing and documentation. * Prepare commission invoices and related documentation for applicable transactions. * Oversee prepaid supplier management, including payment tracking and reconciliation. * Ensure all transaction documents are properly scanned, stored, and maintained in compliance with Palmer Holland document retention policies. * Communicate proactively with internal departments, suppliers, and customers to resolve billing or invoicing issues. * Provide backup and cross-functional support to other members of the Accounting team as needed. * Perform additional duties and special projects as assigned by management. Note: The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company. We are a tobacco and drug free, professional environment. Requirements Education * Associate degree in accounting, Finance, or related field preferred; equivalent experience considered. Experience * 2+ years of experience in accounts payable, receivable, or billing roles - manufacturing or distribution industry experience a plus. Knowledge/Skills * Intermediate level of expertise in MS Office and Contact Management Software * Excellent verbal and written communication abilities * Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers * Ability to handle sensitive information with confidentiality and discretion * Detail oriented with strong, accurate clerical skills * Proficient at multi-tasking * Proactive problem solver * Highly motivated Physical Requirements * Satisfactory motor skills relevant to position * Ability to sit for long periods of time * Ability to lift up to 25 pounds

FULL-TIME Applicants must be located in Northeast OH. The Billing Specialist is responsible for ensuring that all providers are enrolled and active w/multiple payers to ensure timely billing of services. The role is responsible for processing, verification, and preparation of all commercial claims for insurance clients. The position maintains records of payments and handles administrative detail and follow-up. Essential Functions and Duties: Support the creation and implementation of a streamlined provider credentialing process to ensure appropriate enrollment of clinical staff, ensuring service delivery coincides with efficient and timely billing. Manage and update provider credentialing tools and processes to ensure there are no lapses in service delivery due to the inability to bill for services. Daily posting of Insurance payments and electronic remittance adviser (ERA) files (a.k.a. 835 transactions). Provide insurance verification and prior authorization for clients. Daily posting of Explanation of Benefits (EOB) and Explanation of Payments (EOP) for non-payments; management of denials and rebill/ Coordination of Benefits (COB) issues. Weekly compile and transmit claims Upload EOB into scanning solution (eBridge). Assists with prior authorization/benefit coordination and rebill claims, as needed. Assists with weekly submission of Centers for Medicare & Medicaid Services (CMS) claims Identify and assists in resolution of errors for all Insurance claims Performs regular review and investigates unpaid claims and other accounts receivable management projects. Assist clients in accessing and trouble shooting our Payment Hub, an online payment system. Fixes and Reversal of Payment issues on the Ohio MITS portal Maintain orderly, current, and up-to-date records of client insurance coverage to ensure accurate client files Assist other staff with general inquires and requests, as needed Unique responsibilities as assigned by supervisor or Management Qualifications: Associate degree or equivalent education from a two-year college or technical school with major in Medical Billing/Coding and/or Accounts/Receivable, plus 3-5 yrs. billing experience. Knowledge, Skills and Abilities: Excellent and proven attention to detail Strong computer/software management skills Excellent math skills. Ability to work well within a team environment Ability to work with a diverse group of people Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Amendments Act (ADAA) of 2008. While performing this job, the employee is regularly required to sit, talk, and hear. This job requires filing, opening, and closing of file cabinets, and the ability to bend and/or stand as necessary. This job is frequently required to use hands; handle, feel and reach with hands and arms; and may occasionally lift and/or move files and other related materials up to 20 pounds. The position requires regular use of a computer, calculator, and telephone. Work Environment: This job operates in a professional office environment and in the community. While performing the duties of this position in the office this role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee will occasionally travel by automobile and is exposed to changing weather conditions. The employee may be required to drive daily to nearby locations for meetings or visits to assigned work sites. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. EEO Statement Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Description Billing and Accounts Receivable Full-time, Great Pay and Benefits! Immediate Opening! We are moving in February 2026 to Westlake!! Pay Range: $17/hr. to $20/hr. Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We are currently seeking a full-time Billing & Accounts Receivable staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026. Some of the responsibilities include: Communicating and coordinating with funding sources to obtain client funding approval before provision of services Discussing payment arrangements and subsidy options with families Creating invoices, billing utilizing the County software system, and submitting invoices for payment Completing attendance verification for all programs and compiling data summaries Processing and posting payments received Making collection calls and sending clients to collections when necessary The right candidate must have: High school diploma is required, 2 years of college in a related field preferred. Billing and collection experience required. Must have strong customer service and interpersonal skills Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus). Be highly organized, display initiative, and be detail-oriented. Occasional travel to a local satellite office required. Must have a valid driver's license, auto insurance, and reliable transportation. We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development. Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer

Never worked for a Credit Union before?? No problem…. If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Call Center Specialist, you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union's focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you . Who says work can't be fun? What You'll Do Create a world class experience for members Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines Research and resolve routine member questions, problems, and complaints Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership … and more! What You'll Need High school diploma/GED required At least 1 year of customer service, preferably in banking, call center, or financial institution Strong customer service focus Excellent listening skills Excellent problem-solving skills Excellent verbal and written communication skills The Perks Culture - Awarded as one of Northeast Ohio's top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you. Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you! Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success! Benefits & Incentives - you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and referrals

**REM Community Services** **,** a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. **Billing Coordinator** **Full Time - Wage 16.75/ hourly** **OUR MISSION AND PERFORMANCE EXPECTATIONS** The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. **SUMMARY** The Funds Specialist is a full time position and is considered nonexempt and paid hourly. The Funds Specialist is responsible for overseeing the maintenance and protection of individual funds for an assigned state or region. The Funds Specialist monitors implementation of individual fund policies and procedures, audits individuals' accounts, reviews reconciliations and reports mismanagement or abuse of individual funds. The Funds Specialist may perform Representative Payee duties and payee account transactions for the individuals served. The Funds Specialist works at the state or regional office. **ESSENTIAL JOB FUNCTIONS** To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: **Money Management Services and Bank Accounts** + Coordinates and manages funds in alignment with money management plans and financial transaction consents. + Performs Representative Payee Designee duties, as assigned. + Administers pre-paid bank card programs, as applicable. + Tracks and records deposited funds for beneficiaries and deposits payments when necessary. + Assists with opening irrevocable burial trusts, special needs trusts, etc. and coordinates handling of individual funds in the event of death. + Completes routine and end of year tax filing for applicable persons served. **Financial Transactions, Registers, and Supporting Documentation** + Reviews and processes routine personal spending and special requests for funds, promptly recording on corresponding transaction registers or ledgers. + Maintains records of expenditures, including original receipts and signatures. + Makes payments on behalf of persons served, including room and board, rent, utilities, medical co-payments and others. + Follows policy and procedure when issuing checks from individual fund accounts. **Account Reconciliation, Audits, and Recordkeeping** + Reconciles transaction registers to funds source (ledgers/etc.) at least monthly or more frequently, as applicable. + Reviews transaction registers to verify accuracy of transactions register balances by reviewing starting and ending balances, deposits, expenditures, cash count, and bank card or account balance verification. + Brings questions or inconsistencies to the primary money manager (or other party if this person is suspected) for resolution. + When an external party is Representative Payee, maintains records and shares them with the external Representative Payee, as indicated. **Reporting** + Conducts routine reviews of account balances and, as indicated, completes high balance alert notifications and takes steps to avoid exceeding asset limits to maintain eligibility. + Assists with reporting combined asset and account information to benefit entities (e.g., Social Security Administration). + Assists with collecting and organizing documents for external audits of Representative Payee Accounts. + Promptly reports suspected misuse of funds or property, as required by applicable policy and procedures. **Other** + Performs other related duties and activities as required. **SUPERVISORY RESPONSIBILITIES** + None **Minimum Knowledge and Skills required by the Job** _The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:_ **_Education and Experience:_** + High school diploma/GED required Associates degree in related field preferred with account management experience preferred. + Proficiency in accounting, intermediate to advanced computer skills and applications preferred. **_Certificates, Licenses, and Registrations:_** + Current driver's license, car registration and auto insurance if driving on the behalf of the Company. **_Physical Requirements:_** + **Light work.** Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. **AMERICANS WITH DISABILITIES ACT STATEMENT** External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._

Join an Industry Leader in Aerospace Innovation - Right Here in Kent, Ohio! Staff Accountant Schneller, part of the TransDigm Group, designs and manufactures high-performance engineered materials for the global aerospace industry. Our products fly on nearly every commercial aircraft in the world-and we're proud of the people who make that possible. We're looking for a detail-driven, motivated Staff Accountant to join our dynamic finance team. In this role, you'll take ownership of Accounts Receivable, Credit, and Collections, while gaining exposure to a wide range of accounting functions including general ledger, cost accounting, and month-end close activities. If you're eager to learn, ready to take on challenges, and thrive in a collaborative environment where your contributions matter-we want to hear from you! What You'll Do: - Manage invoicing, collections, and credit analysis for key customers -Support month-end and year-end close processes -Prepare reports and forecasts for management review -Participate in audits and continuous improvement initiatives -Contribute to a team dedicated to quality, precision, and integrity What You Bring: Bachelor's Degree in Accounting or Finance 0-3 years of accounting experience (manufacturing experience a plus) Strong Excel and ERP skills Knowledge of GAAP and sound accounting practices Excellent communication and teamwork skills To conform with US export regulations and ITAR 120.15 and EAR Part 772, incumbents for this role must be eligible for any required authorizations from the US government. Why Schneller? At Schneller, you'll be part of a company with a 60+ year legacy of aerospace excellence-and a culture built on innovation, integrity, and growth. As part of TransDigm, you'll enjoy the stability of a global leader with the agility of a close-knit local team. Ready to launch your career? Apply today and help keep the world flying.

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.” -Arrow Team Member Position- Operations Coordinator Position Type- Full Time Location: Westlake, OH Our starting wage for Operations Coordinators is: $20.00-$24.00 Shift Schedule- Monday-Friday, 8am-4:30pm Come join our team at Vitalia Senior Residences- Westlake located at 26695 Center Ridge Rd. Westlake, Ohio 44145!! We are looking for someone (like you): Be the “First Face” of the community. As the first encounter a visitor has with the community, you will serve as the welcoming host, providing exceptional customer service during every interaction. Be the “Go-To Guide”: Answer, or help find the answer, to any questions received by residents, vendors, guests, or employees, whether in person, telephone, or by email. Be an “Exceptional Assistant.” Assist the administrative team in completing any tasks assigned and ensure that phone calls and emails are answered in a timely and professional manner. Be an “Accurate Accountant”. You are detail-oriented and conscientious, tracking resident occupancy, ensuring accurate resident billing, and correctly applying payments and credits to resident accounts. What are we looking for? You must be at least eighteen (18) years of age. You shall have a high school diploma, or equivalent. You shall be able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency. You shall have experience in handling bookkeeping and knowledge of basic accounting with an ability to adhere to the company's accounting policies. You shall be proficient at Microsoft Word, Excel, Outlook, and Google Docs. You will possess clear verbal and written communication skills, with attention to detail. You will be able to follow written and verbal directions and apply practical solving skills if needed. You will have a positive and energetic attitude. You must be professional in appearance and conduct. You must have the ability to frequently lift and/or move items up to 25 pounds. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. This position is active and requires standing, walking, bending, kneeling, and stooping most of the day. Sedentary periods of one to three hours are also required. This position requires employee to be able to retrieve items from storage, including overhead bins or cabinets. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Vitalia Westlake? Please visit us via Facebook: **************************************** Or, take a look at our website: **************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kim Piaggio ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. Keywords: coordinator, senior living, nursing home, retirement community, accounting, bookkeeping, front desk, receptionist

Job DescriptionAbout Mobile Air & Power Rentals Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion growth industry dedicated to creating impactful community experiences. Discover your purpose - work in rental! Position Overview: AR & Rental Coordinator Manager Mobile Air & Power Rentals is seeking an experienced and proactive AR & Rental Coordinator Manager to lead our Accounts Receivable and Rental Coordination functions. This is a highly visible leadership role that bridges Finance, Operations, Sales, and Customer Success to ensure accurate, timely billing and strong cash flow performance. Reporting to the Corporate Controller, this role oversees the full rental billing lifecycle while leading a team of Accounts Receivable Specialists and Rental Coordinator Supervisors. The AR & Rental Coordinator Manager plays a critical role in driving billing accuracy, reducing DSO, improving processes, and delivering an exceptional customer billing experience in a fast-paced, high-volume environment. This position is based in Ohio and requires approximately 20% travel. Job Responsibilities Lead, mentor, and develop a team of approximately six (6) team members, including Accounts Receivable Specialists and Rental Coordinator Supervisors. Oversee the end-to-end rental billing lifecycle, including contract setup, invoicing, variable rental rates, fuel surcharges, delivery and pick-up fees, damage waivers, and off-rent processing. Ensure accurate and timely billing for a portfolio of 2,000+ active rental contracts. Partner closely with Sales, Operations, and Field Service teams to quickly resolve billing disputes and support customer retention. Drive process improvements, internal controls, and automation initiatives to increase efficiency and scalability. Lead continuous improvement efforts, including standardized rental coordinator procedures, customer setup benchmarks, and KPI development. Ensure compliance with customer credit policies, sales tax requirements, and SOX-like internal controls. Serve as the primary escalation point for complex customer billing and account issues. Oversee daily cash application activities, ensuring all incoming payments (ACH, wire, check, lockbox, and credit card) are posted accurately within 24 hours. Manage AR aging, unapplied cash, short payments, chargebacks, refunds, write-offs, and daily cash reporting. Process customer credit card payments and remote check deposits as needed. Support audits, compliance initiatives, budgeting, and forecasting activities. Assist with customer setup, sales tax exemptions, credits, and reconciliation of sales tax transactions through AvaTax. Perform additional duties and special projects as assigned. Requirements Bachelor's degree in a business-related field with 3-5 years of relevant experience, or an Associate's degree with 10+ years of experience in accounts receivable, billing, or order entry roles. Strong working knowledge of accounts receivable, billing processes, and rental coordination operations. Experience working with ERP systems and Microsoft Office applications; Infor experience preferred. Advanced proficiency in Microsoft Excel, Word, and PowerPoint in a large data-set environment. Strong analytical, critical thinking, and problem-solving skills. Ability to manage multiple priorities simultaneously while maintaining accuracy and attention to detail. Strong communication and collaboration skills with the ability to work cross-functionally. Willingness and ability to travel up to approximately 20%. Benefits Competitive salary with quarterly bonus opportunities Health, vision, and dental insurance Company-paid life insurance 401(k) with company match Paid time off (vacation, sick days, and holidays) Career growth and leadership development opportunities Employee discount programs

Job DescriptionSalary: The Accounts Receivable Specialist is responsible for overseeing the accounts receivable collections and cash applications processes to ensure timely payment from customers, maintain healthy aging balances, and support ongoing cash flow for the business with accurate and timely payment posting. This role partners closely with Project Managers, Regional Leadership, and the accounting team to resolve invoice issues, provide payment updates, and maintain strong, professional customer relationships. This is not a call-center or high-pressure collections role. It is a relationship-forward, solution-oriented role focused on accurate billing follow-up, process consistency, and clear communication. Key Responsibilities Monitor customer accounts and aging reports to identify overdue balances. Contact customers via email and phone to follow up on outstanding invoices in a professional and service-oriented manner. Research and resolve invoice discrepancies by collaborating with Project Managers, Operations, and Billing. Document all customer communication and follow-up activity in the accounting system. Work with customers to obtain payment commitments and/or documentation required for payment (POs, vendor setup forms, W-9s, lien releases, etc.). Escalate accounts when necessary and recommend next steps (late fees, payment plans, legal escalation, etc.). Ensure all incoming payments are accurately recorded and applied to the correct customer accounts and invoices in the accounting system. Compare bank statements, remittance advices, and financial reports to verify accurate application of incoming cash and identify discrepancies or unapplied payments. Investigate and resolve payment discrepancies, including short payments, unapplied cash, overpayments, and incorrect fund applications, ensuring accurate customer account balances. Prepare weekly A/R status updates for leadership, including risks, trends, and recommended actions. Assist with improving accounts receivable processes, documentation, and collections workflows. Support month-end and year-end closing activities related to receivables. Qualifications Required: 3+ years experience in Accounts Receivable, Billing, or Collections Strong communication and relationship-building skills Ability to organize, prioritize, and manage follow-up across many accounts Proficiency with Microsoft Excel and/or accounting systems Strong attention to detail and problem-solving skills Preferred: Experience in service, construction, manufacturing, or project-based billing environment Familiarity with lien releases, waivers, compliance documents, or job-related billing terms Experience with Foundation

Job Description CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person. This dealership may offer: Opportunity for Bonus Pay Salary plus Bonuses Plus Benefits Top shelf benefits including health and dental Busy office with zero boredom Paid Vacation and PTO time Growth and advancement opportunities Full time position Long term job security Responsibilities may include: Customer payment and credit transactions. Basic accounting skills Perform basic administrative and other duties as assigned. A team player who is focused on providing exemplary customer service Excellent communication skills; both written and verbal Ability to multi-task in a fast paced work environment Skills:Cashier, accounts payable, auto dealership biller, automotive cashier, service department cashier, service department biller, accounting, office administrative, customer service, cash handling, Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Dealer Track, CDK, Reynolds & Reynolds, Financial Statement, Car Dealership Office Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager,Accounting, accounts payable, accounts receivable, POS system, Journal entries, accounting software, quickbooks, invoices, Vendor statements, Bank account reconciliation, controller, automotive biller, auto dealership biller, automotive billing clerk, office manager, automotive accounts payable clerk, automotive billing clerk.Dealership Office Manager, Automotive Office manager, Dealer Office Manager, Auto Dealer office manager, Car Dealer office manager, Manager, Automotive Dealership Office Manager, New Vehicle office Manager, used vehicle office manager, *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Supersedes: June 2025 Job Title: Accounts Receivable Coordinator Reports To: VP of Finance Job Type: Full Time About Us: Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors, which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making, we ensure that innovation is not a department or an afterthought but is as fundamental to doing business as turning on the lights. : The focus of this role is customer billing, deposits, customer payment application, and customer collection activity. The successful candidate will be responsible for providing financial, administrative, and clerical support in order to ensure effective, efficient, and accurate financial operations. This position will directly interact with our customers as well as other associates at all levels within the SAGE organization. The successful candidate for this position will be self-motivated with a professional attitude, have good communication skills, ability to prioritize duties, and be a team player. Supervision: This is a salary-exempt position and reports to the VP of Finance Work Schedule: Required to work in office, Monday through Friday, during normal business hours Remote work is not available for this position Essential Abilities: Excellent communication skills Strong organizational, time-management, trouble shooting and problem-solving skills Team player with ability to quickly prioritize among numerous pressing tasks Attention to detail and accuracy Must pass pre-employment drug screen and background investigation Follows safe and secure practices to safeguard against injury, damage to property and confidential information Major Duties & Responsibilities: General AR functions Proactively manage project billing tasks to ensure timely and accurate billing Primary point of contact with the customers' personnel, and maintains client relationship Prepare and submit customer invoices, including AIA billing Primary lead and decision maker for progress billing and AIA billing to include but not limited to: Create a significant impact on the timing of customer payments (cashflow) Preserve our company's future lien rights or other legal recourse in the event of non-payment by a customer Identify and correct errors, including missing or incorrect change orders Review/discuss customer projects and documents with SAGE Project Managers Prepare and coordinate deposit activities using Remote Deposit Capture Process customer credit card payments Apply customer payments Monitor customer accounts for delinquency and perform collection efforts as needed Maintain customer records within the ERP Related filing Additional functions Answering inbound phone calls Filing and performing data entry Troubleshoot to resolve routine errors and discrepancies Assist with special projects Abide by all company safety standards Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Physical Demands & Safety: Primarily in an office environment, sitting for long periods of time, eye strain associated with computer work, ability to lift 10 lbs. frequently and 20 lbs. occasionally Education: Associate's Degree in accounting required Bachelor's degree in accounting would be a plus Accounting and/or billing experience will be considered in lieu of formal education Skills & Experience: Minimum of three years of related work experience (3-5 years preferred) Experience with AIA billing and Schedule of Values (SOV) is considered a plus Knowledge of generally accepted accounting principles Strong analytical, problem-solving, and decision-making skills Computer skills, especially strong experience with Microsoft Word, Excel, and Outlook Experience in ERP/accounting systems would be a plus (Microsoft Dynamics, NetSuite, Oracle, Sedona, SAP, etc.) Experience in third-party billing/procure-to-pay software would be a plus (Taulia, Ariba, Kahua, Coupa, etc.) The Benefits: Competitive pay Paid vacations & holidays Health benefits Life insurance 401(k) plan with employer match Incentive Plan: At Sage, every employee plays a vital role in our success. In addition to these benefits, we offer incentive plans that reward eligible employees for driving growth and living our core values: Embedded Solutions, Enablement Focus, Empathetic Relationships, and Empowered Teams. Our 2026 Incentive Plan connects individual contributions to our strategic vision through five equally weighted goals: Employee Engagement Customer Obsession Financial Strength Innovation Social Responsibility Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

R10069038 Collections Specialist (Evergreen) (Open) Airgas is Hiring for a Collections Specialist in Independence, OH ! At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty. Schedule: Hybrid (Upon training completion) Pay - 22 an hour Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment Recruiter: Natasha Walker/ ************************* / ************ Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency. Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues. Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management. Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate. ________________________Are you a MATCH? Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations. Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team. Customer-focused behavior, including building positive relationships and understanding customer needs. Ability to handle challenging situations diplomatically and professionally. Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary. Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred. High School Diploma/GED required. Associate's/Bachelor's degree preferred. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred