Account specialist jobs in Lorain, OH - 323 jobs

Job title: Customer Support Rep Duration: 6+ months * Military specific to support CX onboarding, * Returns and Credits specific to support CX onboarding, * Aftermarket Growth for APAC (airlines) Job Core Responsibilities The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel. Coordinate site visits to facilities and set-up customer meetings as required. Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which is judged. Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to terms and conditions. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and proce Experience processing orders for foreign entities and ensuring export compliance

Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker. The Billing Specialist is primarily responsible for reviewing, auditing and data entry of bills submitted by medical providers for compliance with proper billing practices. Essential Functions Review bills to determine if the information needed to process the bill has been received and contact the medical provider for any missing information. Perform fee bill audits according to established procedures and guidelines. Data enter fee fills accurately for electronic transmission. Adhere to established billing performance requirements. Review electronic response to transmitted bills and make modifications accordingly. Respond to telephone inquiries from customers regarding bill payment status. Participate in continuous improvement activities and other duties as assigned. Supervision Received Reports to the Billing Supervisor Experience and Education Required Medical billing certification or at least 2 years of experience working in the medical billing field Data entry experience Additional Skills Needed Effective written and verbal communication Detail oriented Strong organizational ability Basic computer literacy skills Working Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet.

About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: The Manufacturing Training and Process Specialist is responsible for developing, maintaining and improving manufacturing process training on production and order fulfillment processes. they will conduct customer training sessions on the use of the SIFCO Process, both at customer locations and at SIFCO ASC, using all available tools and following both established training procedures and guidelines. Develops and provides training reports and metrics a regular basis. What will you do? Performs plating work utilizing appropriate equipment and solutions as defined by the SIFCO Process. Adheres to all specifications as detailed on customer purchase orders. Designs and makes tooling and fixtures to facilitate efficient and effective plating. Follows all company policies, department procedures, and job-specific work instructions. Travel as required to meet customer delivery expectations. Establishes and maintains positive and professional customer relations when interacting with customer representatives Once Qualified as a Trainer Conduct SIFCO Process training sessions in accordance with established programs and guidelines. Establishes and maintains positive and professional customer relations when interacting with customer representatives. Gain an understanding of our individual customer s training needs and document this information in CRM System. Document all training activity using appropriate training log sheets in CRM system. Travel as much as up to 50% of the time to conduct trainings on-site at customers; both domestically and internationally. Work Environment: Works in a manufacturing environment and may be exposed to fumes or airborne particles and toxic or caustic chemicals. The associate is exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud. Physical Demands Will be required to perform these functions: May be required to lift up to 50 pounds May be required to stand for long periods and walk great distances daily Routinely required to use hands to finger, handle or feel and reach with hands and arms. May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear May be required to work in small spaces and high locations Close vision. Will be expected to travel to other facilities 50% of the time Additional Training requirements will include: During the first 6-12 months, time will be spent working with the Contract Service Dept. As time permits, the individual will tag along with the Training Manager or Trainer. The next 6 months will be exclusively tagging along with another trainer. Conducting SIFCO Process training. After 12-18 months of hire conduct in-house, 2-day Cd/ZnNi training. After 2 years of hire conduct in-house 4-day basic training. After 2 years of hire conduct on-site Cd/ZnNi training on-site. After 3 years of hire conduct on-site basic training. What do we look for High School Diploma or general education degree (GED) 3 - 5 years of manufacturing experience in chemical manufacturing. Knowledge of Lean Six Sigma Project Management. May require additional certifications and training. Skills and Competencies: Strong written and verbal communication skills. Ability to read, analyze and interpret batch sheets, SOPs, work instructions, P&ID s, etc. . Ability to write training materials, SOPs, etc. Strong in Microsoft Word and Excel Must be able to effectively train colleagues on all aspects of Sifco Processes. Must have strong listening skills Has knowledge of commonly-used concepts, practices, and procedures in manufacturing. Will oversee the work of colleagues being trained in Production. Needs to be comfortable giving feedback to colleagues on proper work techniques, safety procedures, etc . What's in it for you Competitive pay programs with excellent career growth trajectory Paid time off for volunteerism Opportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan Work for a global leader in the industrial process fluids industry Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Services Consultant to join our Rexel team in SOLON, OH! Summary: The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services. What You'll Do: * Meet or exceed sales goals of solutions and services offer * Develop sales strategies, promotions, programs, and plans for solutions and services growth * Develop annual performance goals, objectives, and solutions and services action plans * Prepare periodic sales funnel, weekly sales reports, etc. * Provide solutions and services support for internal and external customers via on-site visit, phone, and email * Establish relationships with sales and customers to better understand solutions and services potential * Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) * Work with sales to establish joint strategies and activities * Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate solutions and services to customers * Follow up on all business leads assigned by management, marketing, technical department, or supplier partners * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 5+ years of equivalent experience * Sales or marketing experience preferred * Electrical distribution industry or related experience preferred * High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * * Engineering or technical degree preferred Knowledge, Skills & Abilities * Intermediate/advanced computer skills, specifically with Excel/Outlook/Word * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public * Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel * Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50% * Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% * Travels to offsite locations - Frequently - 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Full-time Description Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff! With a career at Riveon Mental Health and Recovery, you'll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You'll also have access to a wealth of opportunities for your personal growth and development. We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs. Our Total Rewards Package - What We Offer: Inclusive Culture with a Team Atmosphere Collaborative environment dedicated to clinical excellence Company-Wide All Staff Events - have fun while Teambuilding Wellness Programs and Activities Up to 41 days off per year (32 days of paid time off plus 9 paid holidays) Paid Bereavement Leave Paid Jury Duty Time Parental Leave Company Supported Continuing Education & Certification PPO & HDHP Health Plan Options Flexible Dental & Vision Plan Options Company funded Health Savings Account Company-Sponsored FSA and DSA Tax Savings Accounts 100% Company Paid EAP Emotional Well-Being Support Added Value Benefits including: Critical Illness Plans for Employee and Family Accident Plans for Employee and Family Identity Theft Plans for Employee and Family Pet Insurance Whole and Term Voluntary Life Plans for Employee and Family Voluntary AD&D Plans for Employee and Family 403(b) Retirement Plan with Company Match Access to Personal Financial Advisor Generous Team Member Referral Bonus Program License and Certification Reimbursement License Testing Fee Reimbursement Annual Tuition Reimbursement Travel Expense Reimbursement On-Site Pharmacy Casual Dress Code Shift Differentials and On-Call Stipends Stipend for Bilingual, Spanish-Speaking Monday through Friday 8:30 a.m. to 5:00 p.m. POSITION PURPOSE AND OBJECTIVES The primary responsibility of the Client Access Specialist is to provide client-centered administrative support at Riveon Mental Health and Recovery and off site-locations. The staff in this position are cross-trained to perform a variety of job functions in various settings including greeting, assisting, and directing incoming clients and visitors, answering and directing telephone calls, ensuring that client data is up to date in the EMR. ESSENTIAL JOB FUNCTIONS Serves as first point of contact for clients, visitors, and vendors. Greets, checks-in, and monitors waiting areas. Directs clients and visitors to appropriate destinations. Keeps waiting areas neat and orderly. Collects and updates demographic, insurance, payer, clinician assignment, program, and financial information in client medical records. Relays retroactive billing information to the Billing Supervisor. Maintains office filing system and adheres to records retention schedule. Processes release of information requests and maintains ROI database. Determines client eligibility for entitlement programs and sliding fees. Completes documentation and collects verification as required by program regulations and keeps client data updated in the electronic medical record. Is attentive to program eligibility redetermination dates and provides timely follow-up with clients upon arrival for their appointments. Assists clients in understanding and complying with third party payer benefits/requirements as necessary. Contacts third party payers to verify coverage and plan restrictions and obtains precertification as needed. Collects payments on accounts. Schedules clinical appointments using the EMR. Places reminder calls to clients. Prints schedules and distributes surveys and informational materials to clients as needed. Arranges for client transportation. Answers incoming phone calls and routes calls appropriately. Utilizes the central paging system as necessary. Follows policies and procedures. Ensures that Clients' protected health information is kept confidential according to Agency procedures. Travels between agency sites to pick up and deliver work related materials as needed. Provides clerical support including photocopying, faxing, printing, and scanning. Communicates with clients in their native language if bilingual. Schedules interpreters (both internal and external) as needed. Works as part of a team. Provides training and coaching to peers as requested by Supervisor. Rotates and works in various locations/assignments to provide adequate coverage. Initiates purchase orders for departmental supplies as needed. Must be able to react to change and stress productively and to handle other related tasks as assigned. Must be able to maintain regular and predictable attendance and punctuality. Must be able to get along with others and work effectively as a team by participating in problem-solving and contributing to the overall team development by sharing information and knowledge. Must exhibit the knowledge, skills, and abilities, and minimum requirements listed in this Position Description. Performs all other duties as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients' rights, confidentiality, and health and safety issues. Must have the ability to maintain a pleasant and courteous disposition consistently to support the concept of excellent customer service. The employee must be comfortable and adept with a computer, a mouse, and preferably latest version of Windows, Word, and Excel in order to perform client check-in and scheduling procedures. The employee must have knowledge of proper phone etiquette in order to adequately serve callers. Must be able to handle difficult customers, using conflict resolution techniques. Must exhibit sensitivity to different cultures. WORKING CONDITIONS Almost all time is spent in an office environment. The employee will be required to sit for extended periods and will spend a large portion of their time on the telephone. Must be able to bend, stoop, walk, and lift and push minimal loads at various times. A considerable amount of time will also be spent working on a computer so the employee should have close vision ability. Due to large amount of face to face client contact, the employee must have excellent language and speaking skills. REQUIREMENTS/QUALIFICATIONS High school graduate or equivalent. Minimum typing of 35 wpm. Must have a minimum of one year of experience as a receptionist and/or switchboard operator in a health care setting, or three years of general receptionist/clerical experience. Must have strong customer service orientation and experience. Must have the ability to apply common sense understanding and to carry out written and oral instructions using good judgment in order to work under minimal supervision. Must have manual dexterity and the ability to communicate orally in person. Must be able to work in a fast paced environment with multiple priorities. Must have knowledge of proper phone etiquette and be able to handle difficult customers. Computer experience, preferably in the latest version of Windows, Word, and Excel, is strongly preferred. Favorable references and/or evaluations are required. Bilingual (English/Spanish speaking) a plus. Experience with EMR (Electronic Medical Records) a plus.

Compiles and maintains accounts payable records by performing the following duties in a timely manner to meet weekly deadlines. Acts as a mentor to less experienced team members. Duties and Responsibilities Reviews for appropriate invoice approval and coding Enters invoices in Acumatica accounts payable module Prepares invoice deduction notices Manages Concur travel expense system, including employee and supervisor setup/changes Uploads travel reimbursement requests from Concur into Acumatica accounts payable Checks and approves all invoices for payment Proofread to check for all data entry errors Answers and research vendor inquiries Prepares accounts payable checks, ACHs and wires Prints accounts payable reports upon request Maintains all accounts payable files, including approval matrices Other duties as assigned Knowledge, Skills and Abilities Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint and Word) Knowledge of standard accounts payable policies, processes and practices Strong organizational skills Ability to learn new concepts Ability to work under tight deadlines and prioritize responsibilities Education and Experience High school diploma or GED required At least 5 years' related experience Working knowledge of Acumatica is preferred, but not required Working Conditions General office setting Physical Requirements Must be able to sit for long periods of time

Job Description Benefits and Salary: The salary is $40,000 per year At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care 50% tuition reduction at Case Western Reserve University for the MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Qualifications: A Bachelor's or Master's degree in social work, psychology, nursing, or related human services field. LSW licensure preferred. Experience working with children, adolescents, and their families. Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities. Must have and maintain a valid driver's license and driving record that meets the underwriting criteria of the Agency's insurance company. Agency Summary: Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Check out “Bellefaire JCB: Join Our Team” on Vimeo! Position Summary: The Therapeutic Behavioral Service (TBS) Specialist, under the administrative/clinical supervision of the Clinical Director of Clinical Services, provides Therapeutic Behavioral Services to clients, their families, and/or significant others as needed. He or she works with clients in residential and community settings, and works to provide support - including education and consultation - for parents and/or caregivers, case coordination, and symptom management and monitoring. The TBS Specialist is expected to meet the program's productivity target for billable service each week. Services take place in the office, the home, and the community. Responsibilities Include: Accept assignment of cases from the supervisor to provide Therapeutic Behavioral Services for clients, their families, and/or significant others as needed Accept case assignments - stepping down from a higher level of care - from the clinical supervisor and jointly develop tasks and interventions that implement treatment goals. Provide services to each client in accordance with medical necessity and as outlined in the client's treatment plan. Recognize the significance of the parent and/or caregiver in the client's life and demonstrate the skills to engage the client, primary family, and other supportive adults in the treatment planning process. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner. Powered by JazzHR HR3UzgxDB1

Job Title: Client Engagement Specialist Location/Schedule: Drop In Center, Cleveland, OH (Hybrid work), M-F 10:00am - 6:00pm Employment Type: Full-time, Non-Exempt About Cleveland Rape Crisis Center Cleveland Rape Crisis Center (CRCC) supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change. CRCC was founded in 1974 in response to Cleveland's long-standing need for services to assist survivors of sexual assault. CRCC offers services in Cuyahoga, Ashtabula, Geauga and Lake counties such as legal advocacy, case management, and therapy services. We also do education and outreach work, to educate the community on sexual violence and human trafficking prevention. The Client Engagement Specialist (CES) is responsible for providing ongoing trauma-informed support and client engagement services to the guests of the Human Trafficking Drop-In Center. The CES position provides a broad range of services as the guests visit and engage in programming. Key Responsibilities Assure that all guests and visitors to the Human Trafficking Drop-In Center are greeted warmly Assist guests in a trauma-informed manner, provide information, crisis support, crisis intervention, and de-escalation Conduct engagement sessions including all necessary paperwork Create and maintain new and returning guest's client records Assist guests with daily living skills, including laundry, budgeting, locating safe and affordable housing, referrals to community linkages, applying for federal food assistance or medical assistance, and workforce development Assist Case Management with administrative duties to ensure quality of care Assist with developing curricula and facilitates training for guests Follow opening/closing procedures at the Drop-In Center Assist with ensuring that the drop-in center is presentable for guests. Perform housekeeping tasks (e.g. launder towels, clean restrooms/shower rooms, empty trash, vacuum/clean floors, and general housekeeping) Interface with building-related providers as needed (e.g. plowing, landlord) Build connections with community partners and make presentations about CRCC's services Maintain the confidentiality of clients at all times Maintain client files, outreach, and activities in agency's database Outreach and Tabling Education, Experience, Licenses, & Certifications High school diploma/GED 2 years of experience in a related field providing direct services to the community in a human services capacity (e.g. donations for homeless, shelters, churches, community counseling/drop-in centers) May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position Salary & Benefits Salary Range: $42,000 - $44,000 annually Comprehensive benefits package including but not limited to health, dental, and vision insurance, 403b retirement and match, 10 paid holidays, generous PTO, and professional development opportunities - for employees who meet benefit eligibility requirements This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC.

FULL-TIME Applicants must be located in Northeast OH. The Billing Specialist is responsible for ensuring that all providers are enrolled and active w/multiple payers to ensure timely billing of services. The role is responsible for processing, verification, and preparation of all commercial claims for insurance clients. The position maintains records of payments and handles administrative detail and follow-up. Essential Functions and Duties: Support the creation and implementation of a streamlined provider credentialing process to ensure appropriate enrollment of clinical staff, ensuring service delivery coincides with efficient and timely billing. Manage and update provider credentialing tools and processes to ensure there are no lapses in service delivery due to the inability to bill for services. Daily posting of Insurance payments and electronic remittance adviser (ERA) files (a.k.a. 835 transactions). Provide insurance verification and prior authorization for clients. Daily posting of Explanation of Benefits (EOB) and Explanation of Payments (EOP) for non-payments; management of denials and rebill/ Coordination of Benefits (COB) issues. Weekly compile and transmit claims Upload EOB into scanning solution (eBridge). Assists with prior authorization/benefit coordination and rebill claims, as needed. Assists with weekly submission of Centers for Medicare & Medicaid Services (CMS) claims Identify and assists in resolution of errors for all Insurance claims Performs regular review and investigates unpaid claims and other accounts receivable management projects. Assist clients in accessing and trouble shooting our Payment Hub, an online payment system. Fixes and Reversal of Payment issues on the Ohio MITS portal Maintain orderly, current, and up-to-date records of client insurance coverage to ensure accurate client files Assist other staff with general inquires and requests, as needed Unique responsibilities as assigned by supervisor or Management Qualifications: Associate degree or equivalent education from a two-year college or technical school with major in Medical Billing/Coding and/or Accounts/Receivable, plus 3-5 yrs. billing experience. Knowledge, Skills and Abilities: Excellent and proven attention to detail Strong computer/software management skills Excellent math skills. Ability to work well within a team environment Ability to work with a diverse group of people Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Amendments Act (ADAA) of 2008. While performing this job, the employee is regularly required to sit, talk, and hear. This job requires filing, opening, and closing of file cabinets, and the ability to bend and/or stand as necessary. This job is frequently required to use hands; handle, feel and reach with hands and arms; and may occasionally lift and/or move files and other related materials up to 20 pounds. The position requires regular use of a computer, calculator, and telephone. Work Environment: This job operates in a professional office environment and in the community. While performing the duties of this position in the office this role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee will occasionally travel by automobile and is exposed to changing weather conditions. The employee may be required to drive daily to nearby locations for meetings or visits to assigned work sites. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. EEO Statement Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The Drop Ship Invoicing Specialist is responsible for accurately and efficiently processing all drop ship sales transactions, ensuring timely and compliant billing and payment workflows. This position plays a critical role in maintaining the integrity of the company's financial records by reconciling supplier invoices, managing customer billing, and supporting various accounting functions as needed. Essential tasks of the position * Process all drop ship payables and customer invoices accurately and within established timeframes. * Reconcile and process credits to customers for pricing discrepancies or adjustments. * Prepare and process credit and rebill transactions for internal accounting purposes. * Manage consignment billing processes, ensuring correct timing and documentation. * Prepare commission invoices and related documentation for applicable transactions. * Oversee prepaid supplier management, including payment tracking and reconciliation. * Ensure all transaction documents are properly scanned, stored, and maintained in compliance with Palmer Holland document retention policies. * Communicate proactively with internal departments, suppliers, and customers to resolve billing or invoicing issues. * Provide backup and cross-functional support to other members of the Accounting team as needed. * Perform additional duties and special projects as assigned by management. Note: The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company. We are a tobacco and drug free, professional environment. Requirements Education * Associate degree in accounting, Finance, or related field preferred; equivalent experience considered. Experience * 2+ years of experience in accounts payable, receivable, or billing roles - manufacturing or distribution industry experience a plus. Knowledge/Skills * Intermediate level of expertise in MS Office and Contact Management Software * Excellent verbal and written communication abilities * Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers * Ability to handle sensitive information with confidentiality and discretion * Detail oriented with strong, accurate clerical skills * Proficient at multi-tasking * Proactive problem solver * Highly motivated Physical Requirements * Satisfactory motor skills relevant to position * Ability to sit for long periods of time * Ability to lift up to 25 pounds

Never worked for a Credit Union before?? No problem…. If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Call Center Specialist, you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union's focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you . Who says work can't be fun? What You'll Do Create a world class experience for members Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines Research and resolve routine member questions, problems, and complaints Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership … and more! What You'll Need High school diploma/GED required At least 1 year of customer service, preferably in banking, call center, or financial institution Strong customer service focus Excellent listening skills Excellent problem-solving skills Excellent verbal and written communication skills The Perks Culture - Awarded as one of Northeast Ohio's top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you. Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you! Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success! Benefits & Incentives - you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and referrals

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Sets the precedent for exceptional human interactions with our fans by embodying a positive customer service attitude, collaborating cross-functionally, and being a passionate advocate for our fans. This is a Part-time, year-round role supporting our Events & Experience team. RESPONSIBILITIES & DUTIES: General * Provide exceptional service both internally and externally in a professional and timely manner. * Answer and appropriately direct high-volume of inbound communication via telephone calls, live chat, and email while providing service excellence during each interaction. * Continuously evolve knowledge of policies and procedures of Progressive Field and the organization * Perform necessary fan outreach to solve ongoing customer service issues and follow-ups. * Responsible for having current game and company information readily available. * Protect assets through compliance of company standards in-regards to credit cards, tickets, lost and found, etc. * Assist with miscellaneous ticketing projects, including selling and servicing single game tickets over the phone. * Maintain and be able to communicate knowledge on Ballpark seating locations and locations of hospitality and services. * Participation in trainings pertaining to public health and appropriate public health-related protocols * Assistance in application and enforcement of public health-related requirements, including (but not limited to) requirements pertaining to the wearing of masks and/or social distancing. * Other duties, as assigned. Events & Experiences * Collaborate cross-functionally with internal departments and teammates to coordinate and execute all logistics of assigned events and experiences. * Act as on-site contact for designated events and experiences to ensure successful execution and an impactful experience for our fans. * Communicate events and experiences information to key external clients in a timely, accurate, and proactive manner while providing excellent customer service. * Maintain organizational service excellence to successfully recommend improvements on client retention, execute assigned events and experiences, and collaborate cross-functionally. EDUCATION & EXPERIENCE REQUIREMENTS: * Energized and motivated to service fans utilizing organization's service excellence training. * Eagerness to communicate both verbally, on the phone as well as in person, and in writing. * Basic understanding of personal computers (Word, Excel, Internet, etc.). JOB SKILLS: * Ability to work professionally with the public, in person, and over the phone. * Ability to work on several tasks simultaneously. * Good organizational skills. * Eagerness to train on systems including ticketing software, lost and found software, Ballpark app, and software utilized when entering all information from fan interactions. * Ability to learn the policies and procedures of Progressive Field and the Cleveland Guardians. * Ability to providing the Cleveland Guardians organization with exceptional service both internally and externally in a professional and timely manner. * Ability to work in a fast-paced environment and provide on-the-spot problem solving. * Proactive communication with our fans and front office JOB REQUIREMENTS: * Flexible schedule to allow for gameday and non-gameday event responsibilities, including weeknights, holidays, and weekends ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $15.45. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.

Full-time Description The Senior Billing Representative has at least three years' experience and a demonstrated record of high-quality and high-volume billing. This incumbent is responsible for accurate coding and follow-up on insurance claims and resolve unpaid accounts in a timely and efficient manner while maintaining the minimum production standards set by the Billing Manager. Requirements Billing Job Duties: · Process claims within an appropriate timeframe (e.g. claim status check, appeals of denied claims). · Recode insurance claims into the Accounts Receivable Billing System as necessary. · Update appropriate modifiers based on origin and destination of the trip and change insurance claims as necessary. · Create narrative in the Accounts Receivable Billing System to document status of trip for use in claim appeals. · Ensure charges are billable to a particular insurance based on the payer's criteria (e.g. prior authorization) as needed. · Resolve payment issues with carrier (e.g. denials partial payments, etc.). · Refile and appeal claims as necessary. · Process incoming correspondence, including signatures letters, denials, and additional information necessary to release the claim. · Review clearinghouse transmission listings and carrier acknowledgment reports to make appropriate corrections as required. · Determine the appropriate level of service to be billed based on supporting documentation on the PCR and or in the CAD notes, including but not limited to, designating Advanced Life Support (ALS), Basic Life Support (BLS), Wheelchair, Specialty Care Transport (SCT), or Critical Care Transport (CCT). · Assign appropriate condition code/ICD-10 codes into the Accounts Receivable Billing System. · Accept incoming calls from carriers, providers, and patients. · Ensure all Medicare billing requirements are met. (Certificates of Medical Necessity, Signatures etc.). · Identify patterns of concern in medical documentation that may affect payment of claim. (Medical Necessity calls to providers, Clinical Documentation Improvement forms for crew members). · Complete Ambulance Certification for all Medicare claims. · Verify eligibility of benefits via internet and or telephone. · Escalate the appeal process as needed. · Proactively update skills and knowledge on billing regulations and practices · Responsible for assisting with training peers to ensure understanding of the current processes and billing practices. · Demonstrate billing subject matter knowledge at an expert level to encourage and assist in development of peers. · Accept and complete interim assignments in a timely manner. · Manage own time and work assignments effectively. · Seek advice/feedback in terms of priorities or issues when necessary. · Perform other duties as assigned and required. Interpersonal: · Strong professional communication skills. · Work in a spirit of teamwork and cooperation. · Convey a sense of competence and commitment. · Use initiative to learn new skills, enhance personal knowledge and improve communications · Demonstrate the ability to work well with team members. · Communicate a willingness to help others succeed. · Share workspace and resources as necessary. Knowledge: · Medical transportation processes. · Understanding of the terminology of a PCR, Hospital Face Sheet, and or a CAD sheet. · Understanding of the distinctions between the different level of service (e.g. ALS, BLS, Wheelchair, SCT, and CCT). · Understanding of the distinctions between the different level of service (e.g. ALS, BLS, Wheelchair, SCT, and CCT). · Understanding of insurance carrier coverage guidelines, filing limits, and necessary prior authorizations. · HIPAA requirements. Abilities: · Flexible with shifting daily priorities. · Meet deadlines working within tight time constraints. · Handle large volume of work and or telephone calls. · Recognize improper fee schedules. · Identify non-payment issues by carrier, claim, and to escalate to Management as necessary. · Recognize overpayments and request refunds as necessary. · Prioritize workflow. · Process clean claims. · Exceed minimum quality performance standards consecutively for a minim of six months, and maintain those standards for a minimum of four out of every six-month rolling time-period. · Ability to meet, exceeds, or sustains established standards for productivity. · Ability to communicate effectively, both orally and in writing, in English. Minimum Requirements: · High Scholl Diploma or GED required; Associates Degree or Technical Certification in Coding and Billing preferred. · A minimum of three (3) years billing experience with Medicare and other insurances in the healthcare industry (preferably in medical transportation). Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with healthcare professionals, facility representatives, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied individuals. Working Environment: · Mandatory and or voluntary overtime. · Office environment (cubicles). Equipment Used: · General collating equipment. · Copy machine, scanners, fax machine. · Personal computer, telephone. This document in no way constitutes a contract of employment. This description is not intended to be an exhaustive listing of all skills, duties, or responsibilities associated with the job. Management reserves the right to revise the job, or to require that other or different tasks be performed, should circumstances change (e.g. changes in personnel, workload, or technological developments).

Full-time, Great Pay and Benefits! Immediate Opening! We are moving in February 2026 to Westlake!! Pay Range: $17/hr. to $20/hr. Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We are currently seeking a full-time Billing & Accounts Receivable staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026. Some of the responsibilities include: * Communicating and coordinating with funding sources to obtain client funding approval before provision of services * Discussing payment arrangements and subsidy options with families * Creating invoices, billing utilizing the County software system, and submitting invoices for payment * Completing attendance verification for all programs and compiling data summaries * Processing and posting payments received * Making collection calls and sending clients to collections when necessary The right candidate must have: * High school diploma is required, 2 years of college in a related field preferred. * Billing and collection experience required. * Must have strong customer service and interpersonal skills * Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus). * Be highly organized, display initiative, and be detail-oriented. * Occasional travel to a local satellite office required. * Must have a valid drivers license, auto insurance, and reliable transportation. We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development. Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer

Legacy Health Services seeking a diligent and professional Collections Specialist to manage and resolve private pay account balances at the corporate level. This role is essential for maintaining the financial health of our organization and requires a blend of investigative skill, precise documentation, and tactful communication with residents and their families. If you possess a strong background in A/R and are ready to take ownership of complex accounts, we invite you to apply. 🎯 Core Focus Areas: What You'll Be Doing As the Private Pay Collections Specialist, you will manage the full cycle of corporate collections for private accounts, focusing on resolution and process integrity: Account Resolution & Research: Conduct detailed account reviews and comprehensive research (including skip tracing, property searches, and estate filings) to efficiently resolve complex outstanding balances. Professional Communication: Initiate and manage professional collection calls and correspondence with residents, families, and responsible parties to establish and monitor payment arrangements, promissory notes, or voluntary liens. Compliance & Strategy: Participate in A/R review meetings, audit facility collection activities for adherence to company policy, and provide updates on collection progress and risk accounts to management. System Integrity & Documentation: Ensure the timely and accurate documentation of all collection activities, payment processing, and meeting outcomes within company systems. Facility Support: Provide expert assistance and support to facility Business Office Managers regarding private pay collection best practices. ✅ Essential Qualifications Experience: 2+ years of demonstrated experience in collections, billing, or accounts receivable, preferably within the healthcare or long-term care industry. Skills: Proven organizational and time management abilities, coupled with excellent communication and professional negotiation skills. Technical Proficiency: Competence in the Microsoft Office Suite and experience using A/R or billing software. Education: High school diploma or equivalent is required. (Associate or Bachelor's degree in Business or Finance preferred.) Professionalism: High attention to detail and a commitment to handling sensitive We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability

We are seeking an AR Accountant with Romanian or French position based in our Poznań location to join the Accounts Receivable team. Ready to help build a better future for generations to come? In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. Join us and make a difference! Your future team: As part of our Accounts Receivable team, you will be operating at the core of our business, where your financial skills will lead to better decision-making throughout the entire value chain. Together, we make our business run smoothly and contribute to our company's development and growth. Within your field, you can work on a variety of assignments with a high level of responsibility - from reporting and analysing business performance to ensuring bills are paid. You will be exposed to projects that develop your skills and allow you to progress your career. What you will be doing: * Ensuring accurate and timely processing of AR tasks, including dunning, collections, overdue management, and participation in month-end closing; * Maintaining thorough knowledge of processes, identifying improvements (efficiency, cost, best practices), and documenting/updating process instructions; * Ensuring adherence to internal policies, KPIs, SLAs, SOPs, internal controls, external regulations, and Group standards; facilitating audits and preparing requested files; * Handling customer inquiries, reconciling accounts, monitoring credit limits, and building relationships with key stakeholders; * Performing ad hoc reporting, overdue reporting, issue investigation, and supporting problem-solving across departments; * Participating in projects, transitions, system testing, and data documentation within AR responsibilities; * Evaluating customer credit risks, monitoring blocked orders, calculating bad debt provisions, and ensuring compliance with credit risk policies. What you bring: * Language proficiency - English and Romanian (or French); * Bachelor in Accounting, Economics or related fields; * 2+ years of experience in accounting (preferably in AR area); * Good knowledge of SAP FI system (will be an asset); * Previous experience in customer services is a plus. What we offer: By joining our team, you become a part of the people-centric work environment of a Danish company. We offer you a competitive salary, permanent contract after the probation period, development package, team building events, activity-based office in Poznan's city center in the new prestigious office building - Nowy Rynek. The building is recognized as a building without barriers, which means that it is fully adapted to the needs of people with disabilities. Our compensation package on employment contracts includes: * An office-first approach: home office is available up to 2 days per week * Adaptable Hours: start your workday anytime between 7:00 AM and 9:00 AM * Home office subsidy * Private Medical Care * Multikafeteria MyBenefit * Wellbeing program * Extra Day Off for voluntary activities … and while in the office you can also use modern office space with beautiful view and high standard furniture, bicycle parking facilities & showers, chill-out rooms with PlayStation, football table, pool table, board games, subsidized canteen with delicious food & fruit. Interested? If you recognize yourself in this profile and challenge, we kindly invite you to apply with CV written in English. Who we are: We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,200 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose - to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDGs) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the ROCKWOOL Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it. Diverse and inclusive culture: We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees. At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as "The ROCKWOOL Way". This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.

Locate and monitor overdue accounts. Record information in our Collection Software about the financial status of customers and the status of collection efforts. Confer with customers by telephone, text, email, and in-person to determine the reason for overdue payments and to review terms of sales/credit contract. Advise customers of necessary actions and strategies for debt repayment. Perform various administrative functions for assigned accounts, such as recording address changes, and maintaining current critical customer contact information. Arrange for the timely repayment of payment due and past due accounts. Maintain collection goals, targets, and loan loss rates as set by the Director of Collections and Management. Locate vehicles for repossession or to avoid repossession. Get customers to redeem whose vehicle has been repossessed. Process payments daily over the phone and in person. Go over budget and payment plans to bring the customer's account current. Requirements and Experience: High School diploma or GED. Excellent verbal and written communication skill is essential. Must be able to pass a comprehensive background check. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Education: High school or equivalent (Required) Experience: Customer service: 1 year (Required) Collector: 1 year (Required) License/Certification: Driver's License (Preferred) Ability to Relocate: Independence, OH 44131: Relocate before starting work (Required) Work Location: In person

R10069038 Collections Specialist (Evergreen) (Open) Airgas is Hiring for a Collections Specialist in Independence, OH ! At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty. Schedule: Hybrid (Upon training completion) Pay - 22 an hour Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment Recruiter: Natasha Walker/ ************************* / ************ Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency. Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues. Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management. Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate. ________________________Are you a MATCH? Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations. Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team. Customer-focused behavior, including building positive relationships and understanding customer needs. Ability to handle challenging situations diplomatically and professionally. Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary. Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred. High School Diploma/GED required. Associate's/Bachelor's degree preferred. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

Job Description UB Greensfelder has an opening for a full-time Collection Specialist for our Cleveland location. The Collection Specialist is responsible for the collection of an assigned portfolio of accounts receivable invoices. The Collection Specialist will work closely with partners, attorneys, and external clients to facilitate the collection of the receivables according to firm guidelines. With minimal oversight, the Collection Specialist will assume overall responsibility for management of the collectible A/R for clients assigned. This is a non-exempt position reporting to the Credit and Collections Manager. UB Greensfelder LLP is an AM Law 200, super-regional firm law firm focused on exceeding client expectations and delivering superior, customized legal solutions. Created in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., the firm's 275 lawyers advise regional, national, and global businesses on a wide range of legal matters across more than 25 specialized practice and industry groups. UB Greensfelder has nine primary office locations, including Chicago; Cincinnati; Cleveland; Columbus, Ohio; Florida; New York; Southern Illinois; St. Louis; and Washington, DC. Position Responsibilities Include: Manage the collection process for an assigned portfolio following firm and client guidelines ensuring client and attorney preferences are appropriately considered. Establish effective business relationships with internal and external clients. Work with attorneys to develop collection/payment plans on past due accounts. Work with attorneys to resolve disputed receivables. Directly contact clients regarding past due balances. Consistently resolve client payment issues informing Collections Manager of serious nonpayment issues. Provide feedback to management on possible areas of improvement and make recommendations to implement improved processes. Use and create business reports as tool to manage daily work and update department manager and the firm as needed. Respond to information requests from internal and external clients. Backup Credit and Collection Manager as required. Other duties as assigned. Qualified Applicants Will Have: Bachelor's degree or equivalent related experience in business, accounting, or finance with a minimum of two years collection experience in a professional services environment. Law firm experience and working within the Aderant system is highly preferred, but not necessary to apply. A commitment to providing superior service to the firm's attorneys, advisors, and staff while maintaining an atmosphere of teamwork and continuous improvement. Strong, professional communication verbally and through email. Ability to organize time, prioritize workload effectively, and work independently. High degree of initiative and problem-solving skills with confidence to make independent decisions within prescribed parameters. Ability to apply complex mathematical concepts to compute, reconcile balances, verify numerical data, and prepare various billing and collection reports. High proficiency with Microsoft Office applications (Excel, Word, Outlook). Experience in legal collections and use of third-party billing sites such as TyMetrix, Legal eXchange and Serengeti a plus. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Strong initiative to proactively increase value to the position; willingness and ability to assume new tasks and responsibilities. General accounting knowledge. UB Greensfelder provides top-quality, sophisticated legal services, serving business clients ranging from small entrepreneurs to international companies. Our work environment is business casual and we offer a competitive compensation and benefits package, which includes medical/dental/vision, 401(k) with employer contribution, short and long-term disability plans, life insurance, well-being initiatives, and paid parental leave programs. If you desire to work in a truly people-focused environment for a firm that values its employees, then UB Greensfelder is the firm for you. UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.