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Account specialist jobs in Louisiana - 435 jobs

  • Customer Account Representative

    Alphabe Insight Inc.

    Account specialist job in New Orleans, LA

    About Us At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations. Job Description We are looking for a Customer Account Representative who will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will maintain strong client relationships, manage orders from start to finish, and work closely with internal teams to guarantee high-quality service delivery. Responsibilities Serve as the main liaison between clients and internal departments. Manage client accounts, orders, and inquiries with accuracy and timeliness. Provide detailed information about products, services, and order status. Ensure client satisfaction through proactive communication and problem-solving. Maintain organized account records and monitor order progress. Collaborate with production and logistics teams to ensure seamless project execution. Identify opportunities to enhance client relationships and promote additional services. Qualifications Qualifications Strong communication and organizational skills. Excellent attention to detail and multitasking ability. Proficiency in basic office software and client management systems. Ability to work independently and as part of a collaborative team. Customer-oriented mindset with a professional attitude. Additional Information Benefits Competitive salary ($59,000-$63,000 per year). Career growth and development opportunities. Supportive and collaborative work environment. Comprehensive training and mentorship. Health and wellness benefits package.
    $59k-63k yearly 2d ago
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  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Baton Rouge, LA

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 31d ago
  • Billing Specialist-Intake

    Viemed Careers 3.8company rating

    Account specialist job in Lafayette, LA

    Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Responsibilities include billing & account follow-up and compliance with all governmental and regulatory agencies. Responsible for billing private insurances, private individuals, and/or Government entities for home medical equipment. Understand and comply with all governmental, regulatory and Viemed billing and compliance regulations/policies including but not limited to Medicare and Medicaid programs. Review of HCFAS and patient invoices for appropriate coding, charges, allowable, co-pays, and supporting documentation. Follow-up with Therapist, Intake Specialist, CSR, and other appropriate parties to collect open billings promptly and to ensure compliance with billing regulations. Identify and report to management payer issues concerning billing. Coordinate all patient information and process paperwork including preparation of file for billing. Establish patient records and record appropriate patient and equipment rental information in each patient's record. Process accounts and maintains appropriate records promptly. All Charts/Tickets should be billed with 48hrs of receiving the paperwork emails. Reports all concerns or issues directly to Intake Manager or Intake Supervisor Qualifications High School Diploma or equivalent One (1) to two (2) years working for a Durable Medical Equipment company or relevant medical office experience preferred. Ability to file, perform billing functions, maintain records, understanding of billing requirements, good typing and telemarketing skills. Basic understandings of medical insurance benefits Basic knowledge of medical billing system preferred. 2-4 years' HME billing. Data entry, accounting, or customer service experience. Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public. Effectively communicate with physicians, patients, insurers, colleagues, and staff Able to read and understand medical documentation effectively. Knowledge and understanding of the same and similar DME equipment. Knowledge and understanding of In-network vs Out of Network, PPO, HMO Thorough understanding and maintaining of medical insurances company's regulations and requirements to include but not limited to Medicare and Medicaid. Working knowledge of CPT, HCPCS & ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits. Learns and maintains knowledge of current patient database & billing system. Up to date with health information technologies and applications Answers telephone politely and professionally. Communicates information to appropriate personnel and management promptly. Establishes and maintains effective communication and good working relationships with co-workers, patients, organizations, and the public. Proficient in Microsoft Office, including Outlook, Word, and Excel Utilizes initiative, strives to maintain steady level of productivity and is self-motivated. Work week is Monday through Friday and candidates will work an agreed-upon shift (current shifts include 7am-4pm, 8am-5pm, 9am-6pm) Possible weekend work or overtime. Access to Protected Health Information (PHI) This position will require the employee to handle Protected Health Information (PHI) for duties related to document and report preparation. Policies and procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule. Working Conditions This position will work in an office environment. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Essential duties and responsibilities may change at any time with or without notice.
    $31k-38k yearly est. 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Greg Archer-State Farm Agent

    Account specialist job in Baton Rouge, LA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Greg Archer State Farm Agency If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 5606 Stumberg Lane Baton Rouge LA 70816 At Greg Archer State Farm Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Look for opportunities to obtain referrals and google reviews Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $25k-32k yearly est. 10d ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Account specialist job in Harahan, LA

    Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly 30d ago
  • Senior Ultrasound Clinical Account Specialist - Cardiac Sonographer (New Orleans & Baton Rouge LA) Johnson and Johnson MedTech, Electrophysiology

    8427-Janssen Cilag Manufacturing Legal Entity

    Account specialist job in New Orleans, LA

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Technical Sales - MedTech (Commission) Job Category: Professional All Job Posting Locations: Baton Rouge, Louisiana, United States, New Orleans, Louisiana, United States Job Description: We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in New Orleans & Baton Rouge, LA. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNavâ„¢ and SOUNDSTARâ„¢ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively. The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. As the Senior Ultrasound Clinical Account Specialist, you will: Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNavâ„¢ and SOUNDSTARâ„¢ catheters in EP and IC procedures. Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND â„¢, CARTOMERGEâ„¢ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers. Use consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. Maximize customer case support capability through proper planning and scheduling techniques. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD). Drive collaboration and maintain consistent, open lines of communication with external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. Provide mentoring for new electrophysiology commercial team members as requested. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience A minimum of 2 years of experience in clinical echocardiography lab Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography. Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. A valid driver's license issued in the United States Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs May be required to lift up to 60 lbs. Strongly Preferred: Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience. Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS Experience working with highly complex technical systems and/or working in a critical patient care setting. Effective and timely communicator with co-workers and all levels of patient care team. Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. Problem solver who can think critically in high pressure environments. Receptive to constructive feedback and collaborates and works well in team environment. Able to take large amounts of data and translate information into actionable insights Hunger for learning and building new skills Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
    $52k-85k yearly est. Auto-Apply 16d ago
  • Senior Ultrasound Clinical Account Specialist - Cardiac Sonographer (New Orleans & Baton Rouge LA) Johnson and Johnson MedTech, Electrophysiology

    6120-Janssen Scientific Affairs Legal Entity

    Account specialist job in New Orleans, LA

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Technical Sales - MedTech (Commission) Job Category: Professional All Job Posting Locations: Baton Rouge, Louisiana, United States, New Orleans, Louisiana, United States Job Description: We are searching for the best talent for Senior Ultrasound Clinical Account Specialist to be in New Orleans & Baton Rouge, LA. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNavâ„¢ and SOUNDSTARâ„¢ catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively. The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. As the Senior Ultrasound Clinical Account Specialist, you will: Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNavâ„¢ and SOUNDSTARâ„¢ catheters in EP and IC procedures. Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND â„¢, CARTOMERGEâ„¢ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers. Use consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. Maximize customer case support capability through proper planning and scheduling techniques. Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD). Drive collaboration and maintain consistent, open lines of communication with external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. Provide mentoring for new electrophysiology commercial team members as requested. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience A minimum of 2 years of experience in clinical echocardiography lab Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography. Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. A valid driver's license issued in the United States Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs May be required to lift up to 60 lbs. Strongly Preferred: Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience. Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS Experience working with highly complex technical systems and/or working in a critical patient care setting. Effective and timely communicator with co-workers and all levels of patient care team. Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. Problem solver who can think critically in high pressure environments. Receptive to constructive feedback and collaborates and works well in team environment. Able to take large amounts of data and translate information into actionable insights Hunger for learning and building new skills Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
    $52k-85k yearly est. Auto-Apply 16d ago
  • Patient Account Specialist Senior - Lake Charles, LA

    JL4 Staffing

    Account specialist job in Lake Charles, LA

    Job DescriptionSummary Patient Account Specialist Senior- Onsite CHRISTUS Corp Lake Charles TLRA Office- 1600 Foster Street, , Lake Charles, LA, 70601 Monday-Friday 8 hours Experience with hospital Insurance claims, follow up and denials/resolutions. Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment. Roles & Responsibilities Summary: The Patient Account Specialist Senior is responsible for the accurate and timely billing and collecting of physician services. Responsibilities: Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment. Identifies trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle. Provide excellent customer service to market personnel, insurance carrier representatives and patients. Document all follow-up efforts in practice management system. Assists with patient education concerning insurance plan. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. Supports and adheres to CHRISTUS Health Service Guarantee. Performs all other duties as assigned. Requirements: High school diploma or equivalent; college course work a plus. Ability to operate telephone, computer, copier, fax machine and 10-key calculator by touch. Minimum Qualifications The Patient Account Specialist Senior is responsible for the accurate and timely billing and collecting of physician services. Responsibilities: Responsible for performing billing, A/R follow-up and credit balance resolution activities which result in claim payment. Identifies trends and their root cause to improve the effectiveness and efficiency of the physician revenue cycle. Provide excellent customer service to market personnel, insurance carrier representatives and patients. Document all follow-up efforts in practice management system. Assists with patient education concerning insurance plan. Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. Supports and adheres to CHRISTUS Health Service Guarantee. Performs all other duties as assigned. Requirements: High school diploma or equivalent; college course work a plus. Ability to operate telephone, computer, copier, fax machine and 10-key calculator by touch. Work Authorization US Citizen Green Card
    $52k-85k yearly est. 22d ago
  • Accounts Payable Lead

    Louisiana Organ Procurement Agency 3.9company rating

    Account specialist job in Covington, LA

    Description: Job Title: Accounts Payable Lead Department: Finance Reports to: Director of Finance Exemption: Non-Exempt Date Issued: November 2025 The Accounts Payable (AP) Lead is responsible for the accurate, timely, and compliant processing of all vendor invoices, payments, and expense reports for the organization. This role leads the daily activities of the Accounts Payable function, ensuring strong internal controls, efficient workflows, and adherence to all financial policies and regulations, including those specific to non-profit healthcare organizations. The AP Lead will serve as the primary point of escalation for complex AP issues and will play a key role in month-end close and audit support. Essential Functions Accounts Payable Operations Lead and manage the end-to-end Accounts Payable process, including reviewing, coding, processing, and allocating high-volume invoices and check requests. Oversee and execute weekly payment cycles (checks, ACH, wires) to ensure timely disbursement while optimizing cash flow. Ensure proper segregation of duties and enforce compliance with internal controls and organizational purchasing policies. Manage and reconcile the corporate credit card program and employee expense report auditing to ensure policy adherence. Resolve complex or escalated payment, invoice, and vendor discrepancies in a timely and professional manner. Oversee the maintenance of the vendor master file, including setting up new vendors and ensuring accurate W-9 and banking information for 1099 reporting compliance. Coordinate and assist with annual 1099 filing preparation. Leadership, Training, and Process Improvement Serve as the technical expert and resource for AP staff and internal stakeholders regarding AP policies and procedures. Identify, recommend, and implement process improvements to enhance the efficiency, accuracy, and automation of the Accounts Payable workflow. Develop and maintain comprehensive process documentation and standard operating procedures (SOPs) for all AP activities. Provide support, training, and guidance to the AP team and internal departments on best practices for invoice submission and expense management. Accounting and Reporting Assist Finance Leadership with the Accounts Payable portion of the month-end and year-end close process, including preparing necessary accruals and reconciliations. Reconcile the AP sub-ledger to the General Ledger (G/L) regularly. Prepare and provide various AP metrics and aging reports to Finance Leadership as needed. Support all internal and external audit requests by gathering and presenting necessary documentation and explanations. Job Role Expectations Maintains competency annually, reviews and completes all assigned tasks (i.e. job description review, annual training) by assigned deadlines. Creates and fosters positive professional relationships for enhanced collaboration with internal and external customers, partners, and stakeholders. Protects operations by keeping financial information and plans confidential. Communicates corporate culture internally and externally. Organizational Expectations Uphold LOPA core values of selfless, authentic and passionate. Use constructive and positive communication. Be a team player. Hold yourself and others accountable. Keep a positive attitude. Be respectful of others. Timely completion of all required educational training, tasks and SOP reviews by assigned due date. Role Progression This role may be eligible for progression to a management position if one is made available. Work Environment Possible exposure to communicable diseases, bloodborne pathogens, airborne illnesses, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed. May, at times, have exposure to blood, packaged organs and tissues for transplant and/or research in a hospital setting or while in the office. Possible mental and visual fatigue associated with detailed work. Physical Demands May require extended periods of sitting. Occasional ascending/descending of stairs. Repeating motions that may include wrists, hands and/or fingers (i.e. typing). Occasional light lifting or moving of objects up to 20 pounds. Work Hours Full-time position. Core office hours are 10:00am - 2:00pm with ability to flex and start and end times to meet 40-hour week schedule. Schedule must be approved by supervisor. Requirements: Education and Experience Minimum of 3-5 years of progressive Accounts Payable experience, preferably in a high-volume environment. Associate's or Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience preferred. Prior experience in a lead or supervisory role is strongly preferred. Experience in a non-profit or healthcare setting (such as an OPO, hospital, or similar organization) preferred. Knowledge, Skills & Abilities Expert knowledge of full-cycle Accounts Payable principles, practices, and procedures. Strong understanding of GAAP (Generally Accepted Accounting Principles). High level of proficiency with ERP or Accounting software (e.g., Great Plains, SAP, Sage Intacct, etc.) and expense management systems (e.g., Concur). Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, data analysis). Exceptional attention to detail and accuracy in data entry and financial record keeping. Excellent written and verbal communication skills for internal and external (vendor) interaction. Proven ability to problem-solve complex issues and work independently with minimal supervision.
    $46k-66k yearly est. 31d ago
  • Group Housing Billing coordinator

    Sitio de Experiencia de Candidatos

    Account specialist job in New Orleans, LA

    Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $31k-44k yearly est. Auto-Apply 16d ago
  • Ambulance Billing Specialist

    A-MMED Ambulance Inc.

    Account specialist job in New Orleans, LA

    TITLE: Billing Specialist REPORTS TO: Medical Billing Supervisor PURPOSE OF : This position is designed to provide support measures to all billing claims and financial revenue as related to Ambulance Service. The clerk will participate in all daily operations required by department efforts to expedite payment of all accounts. To input all items related to transportation services provided into the data base for billing purposes. All communications with contracted consultants and clients must be handled in a professional manner. This position must participate in the continued training as outlined by the company or the Billing Supervisor. The clerk will be required to adapt to all changes in the medical billing environment that effect the reimbursements to the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews patient care reports to determine patient information for insurance purposes. Contacts facilities, hospitals, and patients for missing patient information and physician certification statements. Gathers data such as names of insurance company and policy holder, policy number, and services rendered. Contacts insurance companies to verify patient coverage, determine schedule of payors, and obtain information concerning benefits. Computes total bill showing amounts to be paid by insurance company and patient. Follow-up with companies and individuals regarding unpaid claims. Sorts incoming mail and conducts research to locate a better address for returned mail. Prepares outgoing mail bills, invoices, statements, and reports. Answer billing phone lines and greet/assist visitors. Answers billing questions from patients and contract payors in a kind and professional manner. QUALIFICATIONS: The Billing Clerk must have all valid documents as required by AMED policies and procedures as outlined in the Employee handbook. The clerk must meet all criteria as set forth by the company policies regarding Medical Billing experience. A high school diploma or equal certified training in medical coding and billing is required. Training in Business and billing experience is preferred. Strong typing skills and basic computer knowledge is required. Must have knowledge of HIPPA requirements and record management. Possess the ability to multi task and use good personal judgment. Must communicate with vendors and co workers in a group setting, face to face or on the phone. Must demonstrate the ability to work with all necessary office machines and technology systems. Combinations of certified training courses as well as years of experience may be substituted for some qualification requirements. PHYSICAL DEMANDS: The billing clerk must be able to operate and have a general understanding of all equipment used to generate billing. They must be able to troubleshoot all electronic equipment required for daily billing operations. Manual dexterity required for operating computers and general office equipment such as copiers, postage machines, and all phone systems. Verbalizing and hearing is required in order to communicate with co-workers, vendors and clients. Must be able to visualize information on computer screens and all company reports. The above statement reflects the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. PI47840d18d9b2-31181-37183427
    $26k-34k yearly est. 8d ago
  • Patient Account Specialist Sr - $21/hr

    AG Globe Services

    Account specialist job in Lake Charles, LA

    Role: Patient Account Specialist Senior (ONSITE) Contract Duration: 12 weeks of assignment with possible extension Pay Rate: Up To $21/hr Work Schedule: 40hrs/week Shift: 8:00AM - 5:00PM, Monday - Friday WHO WE ARE: AG Globe Services is one of the major providers of clinical and non-clinical healthcare staffing across the United States. We work with Clinical and Non-Clinical professionals to be deployed at Long- Term Healthcare facilities, Hospitals, Medical Centers and Behavioral Health Facilities. AG Globe Services values our employees' hard work, dedication, and unselfish act to help our clients in need during the global pandemic. JOB QUALIFICATIONS: Medicals required Min 2yrs experience Experience in resolving insurance claims denials Collections - Insurance BENEFITS and INCENTIVES WE OFFER Referral Fee Program: (Please ask our Recruiter for details). Healthcare Benefits Plan (Benefit eligibility is dependent on employment status.) List of Benefits: Medical, Rx, Dental and Vision Benefit Options Available Maternity Benefits Option Available NO Waiting Period on Medical NO Deductibles on Medical NO Pre-Existing Limitations Includes both In-Patient and Out-Patient Benefits First Health Network 8682023
    $21 hourly 2d ago
  • Accounts Receivable Specialist- 3497004

    AMS Staffing, Inc. 4.3company rating

    Account specialist job in New Orleans, LA

    Job Title: Accounts Receivable Specialist Salary/Payrate: $60K-$65K annually Work Environment: 100% onsite Term: Permanent / Fulltime Bachelor's degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-SG1 Job Summary: Receive and record all monies received by the firm. Responsibilities: Write receipts for incoming checks and identify as fees, cost, trust, etc. Complete daily cash log. Post cash receipts to computerized accounting system. Prepare bank deposits. Respond to requests for information for billing and payment information from attorneys and staff. Produce pre-bill printouts through LTMS and transfer printouts to Macintosh system as requested. Perform related duties as assigned. Works under general supervision from the Receivables Manager. Employees in this position have no supervisory responsibility. Minimum Acceptable Qualifications: High School graduate with 3 years' experience in an Accounting Department. Excellent computer skills and the ability to type 65 wpm. Accurate with an aptitude for numbers. Previous accounts payable experience preferred but not required.
    $60k-65k yearly 21d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Baton Rouge, LA

    ** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 36d ago
  • Collections Specialist

    Adams and Reese 4.9company rating

    Account specialist job in New Orleans, LA

    The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period. Responsibilities: Responsible for calling delinquent accounts while maintaining the history within the ARCS system. The collection clerk is responsible for providing both the attorney and client with any copies of posted bills. Backup support to the Accounts Receivable clerk for cash receipts and reminder statements. Required weekly meetings with the supervisor to recap collection efforts made during that period. Reports to the Accounts Receivable/Collections Supervisor. Supervision Received and/or Given: Minimum Acceptable Qualifications: At least one (1) year experience with collections and receivables. Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System. Must be detailed oriented and be able to handle a high volume of work. Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills. Additional Desirable Qualifications: Working Conditions: This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Omega Hospital 3.8company rating

    Account specialist job in Metairie, LA

    The Collections Specialist is responsible for managing accounts receivable and ensuring timely collection of payments from patients and insurance providers. This role involves communicating with patients regarding their accounts and negotiating payment plans as necessary. Key Responsibilities: Contact patients and insurance companies to collect outstanding payments. Review accounts for discrepancies and resolve issues promptly. Negotiate payment plans with patients when necessary. Maintain accurate records of all collection activities. Prepare reports on collections and accounts receivable status. Knowledge, Skills, and Abilities (KSAs): Understanding of collections processes and regulations. Strong negotiation and conflict-resolution skills. Proficiency in accounts receivable software and EHR systems. Ability to handle sensitive information with confidentiality. Excellent verbal and written communication skills.
    $28k-38k yearly est. 43d ago
  • Collection Specialist

    Receivable Recovery Services

    Account specialist job in Metairie, LA

    The Collection Specialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The Collection Specialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures. Major Daily Responsibilities: Collection Representative has the ability to utilize the call center's technology to make 100+ telephone calls per day. Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner. Negotiates payment arrangement or settlements according to our client's requirements. Resolves customer issues and complaints concerning billing and/or collections.
    $26k-35k yearly est. 60d+ ago
  • Collections Specialist

    Ethos Risk Services

    Account specialist job in Lafayette, LA

    Job Description ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers. JOB SUMMARY: Our dynamic Ethos team is seeking a full-time A/R Collections Specialist to join our team. This role is responsible for managing accounts receivable and ensuring timely payments from clients. Our ideal candidate is extremely detail-oriented with strong problem-solving skills, excellent communication, and the ability to stay organized, we encourage you to apply. KEY RESPONSIBILITIES: Portfolio Ownership: Manage an assigned A/R aging portfolio; prioritize outreach, document customer contacts, and drive resolution on past-due balances. Dispute Resolution: Coordinate resolution of short-pays, pricing discrepancies, and missing documentation with Billing, Operations, and Sales. Credit Decisions: Recommend credit holds/releases, payment plans, and terms adjustments in line with company policy; escalate high-risk items promptly. Deduction Handling: Research and clear deductions, chargebacks, and short-pays; prepare documentation for approvals or write-offs. Aging Reports: Maintain and distribute A/R aging schedules, collection notes, unapplied cash reports, and DSO/CEI dashboards. Data Analysis: Use Excel (lookups, pivots) and Power BI to analyze trends, identify root causes, and address client-specific issues. Master Data Maintenance: Keep customer master data up-to-date (contacts, remit info, terms, portals). Process Improvement: Follow and enhance SOPs and internal controls for cash collections, invoice corrections, and write-offs. Month-End Support: Assist with cash cut-off, unapplied review, reconciliations, and provide documentation for external audits. QUALIFICATIONS: Education: High school diploma is required. Associate's or Bachelor's degree preferred. Experience: 3+ years of experience in collections, customer service, sales, or finance required, industry experience preferred. Ability to multitask, prioritize, and problem-solve. Proficiency in Excel and Microsoft Office Suite. Strong organizational skills and attention to detail. WORKING CONDITIONS: This role is eligible for work-from-home/remote or in office environment in our Broussard, LA office. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers and co-workers. Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro
    $26k-35k yearly est. 28d ago
  • CBO Collection Specialist

    CLHG-Avoyelles LLC

    Account specialist job in Bossier City, LA

    Job Description Previous experience in a healthcare setting preferred. Knowledge of third part payor policies and procedures preferred. Experience with insurance EOBs preferred. Strong computer skills required
    $26k-35k yearly est. 24d ago
  • Customer Account Representative

    Alphabe Insight Inc.

    Account specialist job in New Orleans, LA

    Apex Dynamics is a full-service event marketing company based in the heart of New Orleans. We specialize in crafting unique and impactful events that leave a lasting impression. Our team of experienced professionals is dedicated to bringing your vision to life, from concept to execution. We believe in the power of events to inspire, connect, and drive results. We're not just marketers; we're storytellers, strategists, and creative partners. We take the time to understand your goals, your audience, and your brand to ensure that every event we produce is a true reflection of your unique identity. Whether you're planning a trade show, a retail campaign, a product launch, or an exhibition, we have the expertise and passion to make it an unforgettable success. Job Description Qualifications Qualifications Strong communication and interpersonal skills Excellent organizational and problem-solving abilities Ability to multitask and manage priorities efficiently Proficiency with Microsoft Office Suite and CRM systems Customer-focused mindset and a proactive approach to challenges Additional Information Benefits Competitive annual salary Professional growth and career advancement opportunities Supportive and collaborative team environment Comprehensive training and skill development programs Stable full-time position with consistent work hours
    $25k-34k yearly est. 2d ago

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