Client Specialist
Account specialist job in Lynchburg, VA
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach.
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
Auto-ApplyBusiness Service Specialist II
Account specialist job in Rocky Mount, VA
Join Our Team as a Business Service Specialist!
Salary Range: $34,400 - $48,800 + incentive opportunities
From your very first day, you'll be part of a dynamic, customer-focused team that's passionate about making a difference in our members' lives and supporting local communities. As a Business Service Specialist (BSS), you'll be the welcoming face of our office, helping customers with their financial needs, supporting lending operations, and ensuring everything runs smoothly behind the scenes.
This role is perfect for someone who thrives in a fast-paced, people-centered environment and takes pride in delivering exceptional service every single day.
What You'll Do
• Be the friendly first point of contact for customers, in person and by phone
• Process daily payments, deposits, and loan transactions with accuracy and care
• Create checks and wire disbursements for loan and account proceeds
• Schedule loan closings and assist with customer inquiries
• Keep customer information accurate and up to date
• Support marketing and sales initiatives to help your branch grow
• Step in to assist at other branches when needed, every day is a little different!
Why You'll Love It Here
We offer a supportive, team-oriented environment where your contributions truly matter. You'll have opportunities to grow your career, learn new skills, and be part of an organization that values integrity, service, and community.
Required Qualifications
• High school diploma or equivalent.
• Three plus years of work experience in lending, finance, or related
• Exceptional customer service skills
• Strong interpersonal skills
• Skilled in applying sound judgment and decision-making
• Knowledge of credit and accounting policies and procedures
• Excellent oral and written communication skills
• Superior attention to detail
• Approach work with high standards and a positive attitude
• Ability to travel to other offices to cover for others in the BSS role who are out of the office, and minimal travel for training
(FCV is an EEO/AA employer, including veterans and individuals with disabilities.)
If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Auto-ApplyAppointment Specialist - Call Center
Account specialist job in Arrington, VA
Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC.
Responsibilities:
* Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider.
* Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff.
* Make calls as needed to schedule/reschedule appointments
* Work closely with nursing staff to triage patient needs and schedule appointments.
* Communicate with no-show patients by phone or by mail as directed by provider and center policy.
* Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner.
* In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments.
* Play and active role in training new employees who are member of the care team or patient services team.
* Communicate with clarity and courtesy on telephone, in person and in written communication.
* Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary.
* Empanel patients in the electronic medical record system
* Assist coworkers with all front office and scheduling functions.
* Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.
Sr. Ultrasound Clinical Account Specialist - Cardiac Sonographer (Northern Virginia) - Johnson and Johnson MedTech, Electrophysiology
Account specialist job in Roanoke, VA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Fairfax, Virginia, United States, Fredericksburg, Virginia, United States, Roanoke, Virginia, United States of America, Winchester, Virginia, United States
Job Description:
We are searching for the best talent for Sr. Ultrasound Clinical Account Specialist to be in Northern Virginia: Fairfax, Fredericksburg, Roanoke, Winchester.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems - with an emphasis on the AcuNav and SOUNDSTAR catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively. The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Senior Ultrasound Clinical Account Specialist, you will:
* Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav and SOUNDSTAR catheters in EP and IC procedures.
* Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and appropriate software modules including CARTOSOUND , CARTOMERGE and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
* Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.
* Use consultative selling techniques to identify potential sales opportunities within the account.
* Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
* Maximize customer case support capability through proper planning and scheduling techniques.
* Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
* Drive collaboration and maintain consistent, open lines of communication with external partners.
* Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
* Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
* Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
* Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
* Provide mentoring for new electrophysiology commercial team members as requested.
* Perform other duties assigned as needed.
Required Qualifications:
* A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
* A minimum of 2 years of experience in clinical echocardiography lab
* Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
* Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
* Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
* A valid driver's license issued in the United States
* Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
* Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
* The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
* Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
* May be required to lift up to 60 lbs.
Strongly Preferred:
* Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
* Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS
* Experience working with highly complex technical systems and/or working in a critical patient care setting.
* Effective and timely communicator with co-workers and all levels of patient care team.
* Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
* Problem solver who can think critically in high pressure environments.
* Receptive to constructive feedback and collaborates and works well in team environment.
* Able to take large amounts of data and translate information into actionable insights
* Hunger for learning and building new skills
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
* Application review: We'll carefully review your CV to see how your skills and experience align with the role.
* Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
* Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
* Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
* Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
Auto-ApplyCustomer Care Account Specialist
Account specialist job in Roanoke, VA
Responsible for managing the customer experience with Chemsolv. Owns the order fulfillment process for assigned accounts. Responsible for building partnerships with clientele and long-term business relationships. About Chemsolv: Founded in 1979, Chemsolv, Inc., based in Roanoke, Virginia, is one of the largest and most respected chemical distributors in the United States. We represent over 100 manufacturers of industrial chemicals, silicones, solvents, lubricants, metalworking fluids, and specialty products. We're proud to be consistently ranked among the Top 100 Chemical Distributors and are committed to continuous improvement and excellence in our operations.
In 2023, with the support of OpenGate Capital, we formed Integrity Partners Group (IPG) with Chemisphere and Eden Custom Processing. Together, we aim to expand our capabilities while continuing to provide our customers with the personal attention they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Manages a defined book of client accounts through multiple avenues of communication
* Owns and manages customer orders from initial contact to delivery
* Coordinates with Sales, Operations and Logistics to provide pricing and delivery information
* Enters orders into Datacor ERP
* Confirms orders and delivery dates
* Follows-up on customer orders and inquiries with thorough communication
* Actively manages orders/accounts to ensure delivery by checking stock for availability and delivery time
* Coordinates/communicates with other departments to ensure successful delivery of product
* Provides daily/weekly/monthly reporting to Customer Care Manager for review
* Provides superior customer service and maintains client satisfaction through critical thinking, problem solving and decision making
* Assist with training of team members as needed
* Other duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business administration or communication or related field preferred or equivalent experience
* Customer fulfillment experience required
* Project Management skills required Proficient in Microsoft Office Suite required
* Knowledge of Datacor ERP preferred
* Proven customer service skills required
* Ability to troubleshoot and manage complex accounts
* Ability to multi-task
* Critical thinking skills required
* Works well in a team environment
* Dependable and punctual
WORK SCHEDULE:
Monday - Friday; 8am - 5pm, EST
COMMUNICATIONS REQUIREMENTS:
Strong reading, writing, and presentation skills, including the ability to interpret professional materials, write reports and manuals, communicate effectively with various audiences, and handle calls professionally. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
Why Chemsolv?
At Chemsolv, we believe in rewarding our employees for their hard work and commitment. We offer a competitive benefits package that includes:
* Paid Time Off (PTO)
* Medical, Dental, and Vision Insurance
* 401(k) with Employer Match
* And much more!
If you're ready to join a company that values your contribution and offers opportunities for growth, apply today and be part of our dedicated team!
Chemsolv, Inc. - A company committed to quality, safety, and your career.
Pay Range: $20 - $24 per hour
Automotive Accounting Biller
Account specialist job in Roanoke, VA
Automotive Billing Clerk
The Automotive Billing Clerk position is a deadline-driven position that collaborates with other dealership departments to ensure the accurate recording of vehicle purchases, sales, and receivables. Ideal candidates must have strong organizational skills and be able to work in a fast-paced environment. Strong Accounting and Excel skills required.
Job duties include, but are not limited to:
Process the accounting of retail, fleet, commercial and wholesale sales.
Collaborate with the sales department to address any bill discrepancies and resolve related to billing issues.
Vehicle inventory data entry, purchasing, inventory schedule maintenance.
Vehicle receivable receipting and schedule maintenance.
Support Operations and Accounting managers through various excel reporting.
Training in our DMS operating system is provided as well as other training programs to encourage the personal development of our administrative staff. Once hired, there is always room for growth and promotion within our company.
Qualifications:
Associate's degree in accounting is preferred. Or equivalent experience.
Prior experience in automotive dealership accounting or billing is preferred.
Proficiency in Microsoft Office, especially Excel.
Attention to detail and accuracy in data entry.
Strong organizational and time management skills.
Compensation & Benefits:
Competitive hourly pay.
Personal time off the month following the date of hire.
Paid vacation after three months.
Paid holidays.
Health, dental, vision, life, and disability benefits.
401(k) retirement plan.
Employee discounts on vehicle purchases and service.
A positive and collaborative work environment.
Ongoing training and professional development.
Career advancement opportunities.
About the Company:
Berglund Automotive, family-owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence.
Auto-ApplyFinancial Services Specialist
Account specialist job in Forest, VA
Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a Financial Services Specialist to join our team in Forest, VA!
The Financial Services Specialist is the face of First National Bank and an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. The Financial Services Specialist must embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service:
Demonstrating a commitment to First National Bank Customer Service Standards while maintaining a helpful attitude in a fast-paced environment
Have proven proficiency in cash handling and verbal communication
What's in it for you?
Competitive salary and other bonus opportunities
Comprehensive medical, dental, vision and life insurance benefits
Generous Paid Time Off (PTO) and 11 paid holidays
Paid Parental Leave and other paid extended leave for eligible employees
401(k) Match Program and Pension Plan
Tuition Reimbursement
Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans
We focus on the growth and development of our employees. Financial Services Specialists at FNB have a variety of career paths and the ability to build the career they desire
What will you be doing in this role?
Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors. This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor
Opening new accounts, certificates of deposit, and other products offered by the Bank. Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system
Handling customer questions or concerns and determining if Supervisor input is necessary
Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing
Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate
Following directions from members of Management and complying with all department and company policies and procedures
Requirements
What will you need?
High School diploma or equivalency required; Associate's degree preferred
Prior Teller experience and basic knowledge of relevant banking regulations preferred
Working knowledge of Microsoft Office products
To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision
An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly
Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin
Physical/Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
This position works in a normal office environment
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
Neuropsych Account Specialist - Roanoke VA
Account specialist job in Roanoke, VA
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyPatient Billing Specialist
Account specialist job in Madison Heights, VA
The Billing Specialist works as part of the administrative team and is responsible for assisting patients with billing inquiries, processing payments, and several other aspects of billing and financial duties within the organization.
Essential Duties and Responsibilities:
1. Assists patients with billing questions, problems in person or on the phone. Follow up on
all calls, documenting as necessary.
2. Reconciles LabCorp Bills to ensure proper allocation of funds.
3. Working through the RPI LabCorp dx code online and an Excel spreadsheet.
4. Researches and processes patient refunds and/or credit balances.
5. Performs payment posting.
6. Responsible for working through Medicaid pending claims.
7. Evaluates accounts for collections activities.
8. Processes return mail and notes patient accounts of needed updates.
9. Responsible for cleaning up and monitoring old billing alerts on accounts.
10. Works through claim/action errors for coding corrections needed.
11. Maintains and assists all Patient Assistant Specialist staff with passwords and logins for
insurance-related websites.
12. Ensures confidential information gained through job performance is kept confidential.
13. Must demonstrate good internal and external customer service skills.
14. Follows the supervisor's instructions.
15. Physical attendance is an essential element of the job and necessary to perform the
essential functions of the Billing Specialist.
16. Performs other duties as assigned.
Other Functions:
1. Staff members will abide by the Code of Conduct as documented in the Corporate
Compliance Manual.
2. Must demonstrate a personal and professional commitment to Johnson Health Center
and its mission.
3. Treats all patients and staff with dignity and respect, mindful of the cultural differences
of the diverse population we serve.
4. Management may modify, add, or remove any job functions as necessary, or as
changing organizational needs require.
JHC Core Values:
Staff members must actively demonstrate dedication and commitment to the core values
of JHC.
1. Respect - We value and respect each patient, their family, ourselves, and each other.
Every individual associated with Johnson Health Center will be treated with dignity and
respect. We value and respect people's differences, show empathy to our patients, their
families and each other, and work collectively to build Johnson Health Center as a
health center and an employer of choice.
2. Integrity - We are committed to doing the right thing every time.
Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and
ethical behavior. We are accountable for the decisions we make and the outcome of
those decisions.
3. Excellence - We will pursue excellence each and every day in activities that foster,
teamwork, quality improvement, patient care, innovation, and efficiencies.
At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk
and administrative teams are passionately committed to the highest quality of care for
our patients. We continually seek out ways to enhance the patient experience and
promote an environment of continuous quality improvement.
4. Innovation - We value creativity, flexibility, and continuous improvement efforts.
We are advocates and instruments of positive change, encouraging employees to
engage in responsible risk-taking and working to make a difference. Out of the box
thinking enables us to build on successes and learn from failures.
5. Teamwork - We understand that teamwork is the essence of our ability to succeed.
We work across functional boundaries for the good of the organization. Our
collaborative approach ensures participation, learning and respect and serves to
improve the quality of patient care. By focusing on a team-based approach, the
expertise of each Johnson Health Center employee is leveraged to optimize the patient
experience.
Qualifications:
1. High School diploma or equivalent.
2. Previous billing experience required.
3. Must be self-motivated with well-developed organizational skills and computer
experience, including, but not limited to, Word, Excel, and database functions.
4. Must possess strong communication skills; works well with external organizations and
employees.
Physical Demand and Working Environment:
Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up
to 15 pounds occasionally, with frequently moving of objects. Work requires speaking,
sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion
with certain activities. 10 hours of constant computer usage. OSHA low-risk position.
EOE/M/F/D/V
Account Representative - State Farm Agent Team Member
Account specialist job in Waynesboro, VA
Job DescriptionBenefits:
Salary Plus Commission
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
THIS IS A SALES ROLE WITH BASE SALARY PLUS COMMISSION-MUST BE COMFORTABLE WITH SALES
Office is located in LEXINGTON, VA
Patrick Blevins State Farm-About Our Agency:
Were not your average insurance office and we like it that way. As a second-generation State Farm Agent with locations in Lexington and Waynesboro, our mission for the past 14 years has been simple: serve our community, protect against what can go wrong, and help people invest in what can go right all while having fun doing it. Led by Patrick Blevins, a nationally recognized agent and multi-year Chairmans Circle, Presidents Club, and Lifetime MDRT qualifier, our agency is consistently ranked among the top in the country.
Our team of 14 licensed professionals thrives in a culture built on growth, teamwork, and purpose where we work hard, celebrate success, and make a real difference in peoples lives. Were proud to offer a comprehensive benefits package that includes:
Three weeks minimum paid time off (plus additional holidays and personal days)
Health insurance
401(k) plan with company match
Quarterly bonuses and base pay plus commissions
Company vehicles for certain roles
Team trips and travel opportunities
A balanced work schedule that supports both personal and professional fulfillment
If youre motivated, hardworking, and eager to learn, well provide the coaching, development, and support you need to succeed no prior insurance experience required. Join a proven, high-performing team that believes in doing meaningful work, growing together, and enjoying the journey along the way.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for R. Patrick Blevins - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Self motivated and goal driven
Territory Account Rep - Pharmaceutical
Account specialist job in Roanoke, VA
Sales Representative - Pharmaceutical
We are looking for talented sales professionals who want to work in the healthcare industry as a Pharmaceutical Sales Representative. We are proactively seeking top talent for pharmaceutical sales rep opportunities across the US. This is an exciting opportunity for experienced or entry level Pharmaceutical Sales Rep candidates to represent and promote a rare disease as well as highly specialized products to Primary Care physicians.
If partnering with a patient focused pharmaceutical company that rewards based upon success, allows you to work in the pharmaceutical sales field, sounds interesting to you, please apply if you meet the below requirements for our Pharmaceutical Sales Representative opportunity.
Skills, Education, and Requirements to be one of our Pharmaceutical Sales Reps:
Documented success sales or strong sales abilities
Enjoy working autonomously and as a part of a team
Self-starter with strong interpersonal skills
Be able to communicate technical clinical studies and research to physicans
The strongest pharmaceutical sales rep candidates will be energetic, likeable and engaging with a strong presence and ability to quickly establish and build long-lasting relationships with a diverse customer base
Consistent annual award winners with an entrepreneurial spirit and proven record in a sales environment focusing on individual accountability
Driver's license in good standing and clean driving record required
Ability to successfully pass the required background investigation that includes, but is not limited to: education, employment, motor vehicle, driver's license, and drug screen.
If this sounds like a Pharmaceutical Sales Rep opportunity that is interesting to you, please apply today.
ABOUT US
Our vision is to continuously aspire to design, develop, and deliver industry leading healthcare solutions that accelerate patient access to enable the best possible outcomes. Our professional Pharmaceutical Sales Rep teams specialize in the sales and promotion of pharmaceutical brands, services, and products through field sales.
One of our goals is to continuously drive innovation through our professional pharmaceutical sales rep teams by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual's skills, pharmaceutical sales rep knowledge, abilities, job performance and other qualifications.
The next step is yours.
Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Account Representative - State Farm Agent Team Member
Account specialist job in Salem, VA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Signing bonus
Training & development
Vision insurance
Position Overview
Jacob Lewis State Farm located in Salem, Virginia is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Benefits
401K
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Signing Bonus
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Ability to make presentations to potential customers
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Account Representative - State Farm Agent Team Member
Account specialist job in Daleville, VA
Job DescriptionBenefits:
Hiring bonus
Life insurance
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
401(k) matching
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Brent Hershey - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Driver / Data Collector in Roanoke, VA
Account specialist job in Roanoke, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Driver / Data Collector in Roanoke, VA
Account specialist job in Roanoke, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyReady Mix Billing Clerk
Account specialist job in Roanoke, VA
We are looking for a skilled and motivated Ready Mix Billing Clerk to join our team in Roanoke, VA. This position will be responsible for generating daily billing for Concrete Products. Responsibilities * Accurate billing of delivered orders. * Verify daily Cash-on-Delivery (COD) sales and initiate deposit.
* Generation of credit/debit memo as determined by appropriate research.
* Customer account maintenance with software systems.
* Maintenance of accounting records for cash sales, invoices and adjustments.
* Month-end close procedures related to invoicing.
* Generate routine and ad hoc reports.
* Customer service problem resolution and assistance.
* Filing of required support documentation.
* Back up other administrative staff.
* Other administrative duties as assigned.
Qualifications
* High school diploma, or equivalent, plus 3 years job related experience in a fast paced environment. 1-2 years college preferred, with basic accounting exposure.
* Customer Service background.
* Account Receivable background is plus.
* Knowledgeable of the Ready-Mix concrete industry is preferred.
* Able to work over-time to meet customer needs as necessary.
* Required Skills:
* Good math and computer skills (Excel, SAP, Citrix and Command / Systech / Integra).
* Strong verbal and written communication skills.
* Demonstrated analytical and problem solving skills.
* Good customer service skills; responsive to concerns and timely follow-up.
* Organization, accuracy and attention to detail a must.
* Professional communication and interpersonal skills, both internal and external.
Auto-ApplyBusiness Banking & Consumer Services Specialist (CBSS) - Farmville Branch
Account specialist job in Farmville, VA
PRIMARY FUNCTION:
Responsible for offering and selling financial products and services to both consumer and small business members. Performs thorough needs assessments on members and small business prospects and members to grow and deepen member relationships while ensuring quality member service. Primary focus is around small business lending, consumer lending, real estate lending, and building and growing a book of business.
JOB DUTIES AND RESPONSIBILITIES:
Provides superior member service by accurately and efficiently performing all member service related transactions in accordance with VACU policies and procedures. Skilled in assessing consumer and business member needs, providing solid advice/recommendations, and building strong relationships based on mutual trust in order to optimize sales opportunities with new and existing member/business clients. Primary point of contact within each branch for small business clients and the resident expert for small business products and services. Will spend the majority of their time focused on small business prospecting and deepening business membership needs, including small business lending packages, memberships and account openings. Expected to make outbound calls and in-person visits to small business prospects and existing small business members to deepen relationships and uncover sales opportunities. Professional communication skills with business acumen are expected in order to effectively communicate through emails to business members and business prospects Expected to grow business prospects while nurturing and deepening existing business memberships in order to effectively build a book of business. Expected to have a strong understanding of all mortgage and equity products in order to provide proper guidance and recommendations. Ensure the member's needs are met by partnering with the appropriate specialist and/or teammate to serve the member's banking, small business, mortgage, and investment needs. Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration. Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements Demonstrates appropriate knowledge of all VACU policies and procedures related to the platform, including Security and Information Security Establishes member relationships through quality service and cross selling VACU products/services to meet member needs Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority Partners with branch management team on all sales and service initiatives Demonstrates the ability to provide effective decision making that is in the best interest of VACU, the branch and the member Must maintain appropriate knowledge of all VACU products and services Answers the phone and respond to member phone inquiries professionally and accurately Building and retaining member relationships by performing follow - up and courtesy calls to members. Responsible for ensuring that business goals and individual member service and sales goals are consistently met. Provides quality service by following all member service expectations Responsible for delivering high quality service and needs based sales to members Required notary certification. Must stay informed of all notary rules and regulations. Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy. Must develop and maintain a working knowledge of all applicable federal and state regulations including corporate policies and procedures. Stay up to date on all required loan documents, systems, credit reports and related lending documents. Other duties may be required and assigned by the supervisor
JOB QUALIFICATIONS:
Knowledge: Demonstrates understanding of products and services offered by financial institutions with a primary focus on competitive business lending, products, and services.
Skills: Satisfactory computer skills required.
Abilities: Professional and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner.
Minimum Education and Experience:
College graduate with concentration in business. May substitute work experience.
Preferred experience in business banking and building a book of business
Significant experience with a financial institution with an emphasis on sales
Must be able to be actively registered with the Nationwide Mortgage Licensing System and Registry (NMLS)
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
Auto-ApplyA/R Coordinator
Account specialist job in Roanoke, VA
Job description for Accounts Receivable Coordinator:
Duties and Responsibilities:
Work as a collector in our Accounts Receivable team to meet and exceed our standard receivable timeline and expectations with our customers.
Monitor, review and reconcile customer accounts and support other team members.
Identify and recommend resolution to potential issues arising from AR including terms granted and collection issues.
Monitor discrepancies and prepare entries for differences (to be approved).
Perform initial credit assessment and approve credit limits.
Setup/review of customer credit and accounting information in AR system.
Place collection calls with necessary follow up and record information into AR system.
Recommend accounts for write-off or placement with collection agency.
Initiate credit/debit card processing and review for completeness and accuracy.
Process daily cash receipts and complete the daily cash reconciliation.
Supply aging report to our management team.
Able and flexible to perform other duties as assigned.
Auto-ApplyAccounts Receivable & Collections Specialist
Account specialist job in Roanoke, VA
About the Opportunity
Tivoli'sWorld Staffing is seeking a dependable and detail -oriented Accounts Receivable & Collections Specialist. This role plays a critical part in the financial operations team-ensuring timely billing, account accuracy, and effective collections to maintain healthy cash flow and customer relationships.
Key Responsibilities
Generate accurate and timely invoices for services and products
Verify billing information and resolve discrepancies with internal teams
Monitor accounts receivable aging reports and follow up on outstanding balances
Manage professional and effective collection outreach via phone and email
Work with customers to establish or update payment arrangements when needed
Escalate delinquent accounts per policy and assist with resolution processes
Support month -end closing tasks related to accounts receivable
Reconcile payments, apply transactions, and respond to client billing inquiries
Maintain confidentiality and ensure all activities align with financial policies
RequirementsQualifications
2+ years of experience in accounts receivable, billing, or collections
Strong understanding of A/R software and collection tracking systems
Clear communication skills for both customer interaction and internal collaboration
High attention to detail and organizational ability
Proven ability to manage a high volume of accounts in a fast -paced environment
Manufacturing or industrial background is a plus, but not required
BenefitsWhy Work Through Tivoli'sWorld Staffing?
Temp -to -hire opportunity with long -term growth potential
Dedicated support throughout your placement
Bi -Weekly pay and access to benefits
Partnered with a recognized and stable industry leader
Patient Billing Specialist
Account specialist job in Madison Heights, VA
Job Details Madison Heights, VA Full Time DayDescription
The Billing Specialist works as part of the administrative team and is responsible for assisting patients with billing inquiries, processing payments, and several other aspects of billing and financial duties within the organization.
Essential Duties and Responsibilities:
Assists patients with billing questions, problems in person or on the phone. Follow up on all calls, documenting as necessary.
Reconciles LabCorp Bills to ensure proper allocation of funds.
Working through the RPI LabCorp dx code online and an Excel spreadsheet.
Researches and processes patient refunds and/or credit balances.
Performs payment posting.
Responsible for working through Medicaid pending claims.
Evaluates accounts for collections activities.
Processes return mail and notes patient accounts of needed updates.
Responsible for cleaning up and monitoring old billing alerts on accounts.
Works through claim/action errors for coding corrections needed.
Maintains and assists all Patient Assistant Specialist staff with passwords and logins for insurance-related websites.
Ensures confidential information gained through job performance is kept confidential.
Must demonstrate good internal and external customer service skills.
Follows the supervisor's instructions.
Physical attendance is an essential element of the job and necessary to perform the essential functions of the Billing Specialist.
Performs other duties as assigned.
Other Functions:
Staff members will abide by the Code of Conduct as documented in the Corporate Compliance Manual.
Must demonstrate a personal and professional commitment to Johnson Health Center and its mission.
Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve.
Management may modify, add, or remove any job functions as necessary, or as changing organizational needs require.
JHC Core Values:
Staff members must actively demonstrate dedication and commitment to the core values of JHC.
Respect - We value and respect each patient, their family, ourselves, and each other.
Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice.
Integrity - We are committed to doing the right thing every time.
Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions.
Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies.
At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement.
Innovation - We value creativity, flexibility, and continuous improvement efforts.
We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures.
Teamwork - We understand that teamwork is the essence of our ability to succeed.
We work across functional boundaries for the good of the organization.
Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience.
Physical Demand and Working Environment:
Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 15 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 10 hours of constant computer usage. OSHA low-risk position.
Qualifications
High School diploma or equivalent.
Previous billing experience required.
Must be self-motivated with well-developed organizational skills and computer experience, including, but not limited to, Word, Excel, and database functions.
Must possess strong communication skills; works well with external organizations and employees.