Account specialist jobs in Mesa, AZ - 599 jobs

Job Title: Accounts Payable Specialist Work Type: Onsite - Monday through Friday Seeking a detail-oriented and motivated Accounts Payable Specialist to join its onsite finance team. This role plays a key part in day-to-day accounting operations, including Accounts Payable, Accounts Receivable, vendor management, quoting, and month-end billing. The ideal candidate is organized, reliable, and comfortable working closely with vendors and internal stakeholders. This position supports the Controller and collaborates with senior accounting personnel to ensure accurate and timely financial processing. Key Responsibilities Post and apply customer and vendor payments accurately Manage vendor relationships, including responding to invoice and payment inquiries Receive, review, and post vendor invoices against purchase orders Create purchase invoices in the accounting system Prepare quotes, document margins, and maintain proper quoting records Support end-of-month billing and closing activities Assist with Accounts Payable and Accounts Receivable functions Pull approved invoices and support weekly check runs Maintain organized files of paid invoices for audit and compliance purposes Prepare and assist with sales tax filings as required Maintain schedules for prepaid and accrued expenses Assist with A/P reconciliations and supporting documentation Collaborate with internal teams to resolve discrepancies and obtain approvals Support cross-functional accounting needs, including project accounting, as needed Systems & Tools Experience with legacy accounting systems (VBS/Arkaine or similar) is a plus Microsoft Dynamics Business Central - experience with Business Central is highly preferred Proficiency with Microsoft Office Suite required Qualifications & Requirements Education Associate's degree in Accounting or related field (minimum 2-year degree) Experience 1-3 years of Accounts Payable or general accounting experience Experience with AP/AR, quoting, payment posting, and month-end billing Skills & Competencies Strong attention to detail and accuracy Excellent organizational and time-management skills Strong written and verbal communication skills Customer-service mindset when working with vendors and internal teams Ability to work independently as well as collaboratively High level of integrity and discretion when handling financial data Comfortable working onsite in a fast-paced environment

Medix Healthcare - Patient (A/R) Specialist 📍 Phoenix, AZ 85016 💲 $18-$21 per hour 🕗 Monday-Friday | 8:00 AM - 5:00 PM We are seeking a detail-oriented and customer-focused Patient A/R Specialist to join our team. This role is responsible for handling inbound patient calls, resolving patient balance inquiries, and ensuring accurate and timely collection of outstanding self-pay balances. Job Summary The Patient A/R Specialist serves as a primary point of contact for patients regarding billing and account questions. This role requires an investigative mindset to research account issues, explain balances clearly, resolve discrepancies, and collect payments while maintaining excellent customer service in a high-call-volume environment. Qualifications Required: 1-2 years of experience in self-pay billing, billing customer service, or collections Working knowledge of EOBs (Explanation of Benefits) Experience working within EMR systems (NextGen a plus) Strong customer service and communication skills Computer literate with the ability to navigate multiple systems and screens simultaneously Detail-oriented with strong problem-solving and investigative skills Preferred: Experience using NextGen EMR Ophthalmology billing experience Bilingual in Spanish Key Responsibilities Answer inbound patient calls and assist with detailed account and billing inquiries Investigate outstanding balances and determine why claims were not processed or paid correctly Follow up with patients to ensure self-pay balances are resolved Take payments over the phone and set up payment arrangements when needed Ensure patient statements are sent daily with accurate and updated information Work accounts toward external collections after all internal collection efforts are exhausted Research patient credits and coordinate with accounting to process approved refunds Process bankruptcy notices according to company policy Update and correct patient demographic information to ensure clean statements Maintain detailed documentation of all patient interactions Handle a high call volume of approximately 300 calls per week (60 calls per day) Schedule Monday - Friday 8:00 AM - 5:00 PM No weekends

💰 42K-52K/yr + $7,500 Sign-On Bonus + Quarterly bonus incentives 🎉 Daily Lunch Catering & Flexible Start Times (as early as 6 AM! post training) 🛡️ Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more. 📍Monday to Friday | Tempe, AZ 85288 (onsite) We're looking for a Revenue Cycle Specialist who will be focusing on credit balance resolution to join a dynamic team where accuracy and urgency matter. What You'll Do Research credit balance accounts and determine proper balances. Review contractual and allowable adjustments. Prepare refund packets and follow up with payers and patients. Reconcile accounts down to the true balance. Communicate with insurance companies and patients to ensure proper resolution. What We're Looking For A minimum of 5 years of recent experience in healthcare (medical billing/collections) Strong background in payment posting and account reconciliation High school diploma/GED Proficiency in Excel and general PC skills Ability to work under strict deadlines with a high sense of urgency Familiarity with GE Centricity (training provided) Ideal Candidate Profile Organized, deadline-driven, and proactive Skilled at multitasking and prioritizing under pressure Comfortable identifying true credits vs. adjustment errors Medical Billing & Collections Expertise - Deep understanding of healthcare billing processes, payer rules, and refund workflows. Payment Posting & Account Reconciliation - Ability to identify true credits vs. adjustment errors and reconcile accounts accurately. Excel Proficiency - Skilled in PivotTables, VLOOKUP, and data validation for reporting and analysis. Data Analysis - Ability to interpret EOBs, ERAs, and CARC/RARC codes for accurate posting and adjustments. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** Equal Opportunity Employer/Veterans/Disabled The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution! Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ! Pay rate: $19/hr Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. For instant consideration for this role, click on Apply Now and upload resume! Our ideal candidate for this Collections Specialist must have/must be able to: Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally. Determine cause of delinquency and best course of action to assist delinquent customer. Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system. Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable. Order updated credit bureau report or initiate skip tracing process in accordance with established standards. Review files from Loan Services in accordance with established standards, if applicable. Initiate deferrals on accounts based upon written policy guidelines. Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards. Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. Ensure that appropriate letters are sent to debtors. Process customers payments through electronic draft, if applicable. Process account maintenance transactions according to established guidelines Education/Certification Requirements: High School Diploma or GED Experience requirements for this Collections Specialist: Collections experience required or bilingual (Spanish) customer service experience required Strong communication skills Good decision-making and problem solving skills Proficient with MS Office Suite Ability to work as part of a team Must have flexible schedule Bilingual is a plus Note: This role is On-Site; thus, open to candidates near/in/around Tempe, AZ! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Tempe, AZ APPLY NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) **Day to Day** **_This role is a hybrid position, requiring Tuesdays and Wednesdays in-office in our Scottsdale, Arizona location. Additionally, the working hours for this role is Monday through Friday from 9 am to 6 pm Arizona time from November to March, and then Monday through Friday from 8 am to 5 PM Arizona time from mid-March to November._** As a Client Service Specialist in our Scaled Business Success (SBS) team, you'll support all clients in our small business segment at different points in their life cycle with Indeed. You'll assist clients via phone, chat, and email to help them resolve any issues they may have with their accounts or to educate them on how to maximize their accounts effectively to achieve their hiring goals. You will have the opportunity to work with Indeed's product suite and partner with internal teams to help deliver an outstanding experience on each and every interaction. **Responsibilities** + Have a consultative approach to assess the client's pain points and suggest a solution approach to "WOW" them. + Become a go-to person for Indeed products across our ever-growing suite of products. Educate our clients so that they get the most value from Indeed. + Be motivated to achieve Client-centric KPIs such as CSAT and Conversion. + Working in a team-centred environment where continuous learning and experimentation is your day-to-day + Partner with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems and propose solutions. **Skills/Competencies** + 1+ years experience in customer service or business-to-business client support + Proven experience in online advertising, search engine marketing (SEM), pay-per-click (PPC) advertising, recruitment advertising, or staffing agencies preferred + Learn and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one. + Passionate about helping customers find a resolution to their problems + Willing to work well under pressure, multi-task and prioritize responsibilities + Flexible to work in a changing environment and seek feedback to incorporate it into your work style + Motivated to handle a high volume of inbound volume each day influencing positive client outcomes **Salary Range Transparency** Scottsdale 22.30 - 29.33 USD per hour base. **Salary Range Disclaimer** The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. **Benefits - Health, Work/Life Harmony, & Wellbeing** We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** ! **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (******************************** **Inclusion & Belonging** Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the well-being of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome. **Indeed's Employee Recruiting Privacy Policy** Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs . **Agency Disclaimer** Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening. **AI Notice** Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws. \#INDCSOffice Reference ID: 46445

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01173 Dana Park Village Square-Mesa,AZ 85204Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Job Description State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communications. QUALIFICATIONS: Must have Arizona Property and Casualty License Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging, The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals. Skills/Requirements Highschool diploma or GED is . Minimum of six months of recovery from substance use and/or mental health disorders . 1-3 years of full-time health care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

The Accounts Payable (AP) Lead is responsible for overseeing and managing the accounts payable process, ensuring accuracy, compliance, and timely processing of invoices and payments. This role serves as a resource for the AP team, provides guidance, and liaises with internal departments and external vendors to maintain smooth operations. Job Responsibilities: · Approve AP Clerk invoices and ensure accuracy. · Enter miscellaneous invoices into the system. · Create new vendor profiles and maintain accurate vendor information. · Monitor AP aging reports and address outstanding items. · Maintain Vendor Certificates of Insurance (COIs). · Perform vendor statement reconciliation and resolve discrepancies. · Review payment journals for accuracy. · Balance Purchase Receipt/Purchase Invoice Balances. · Liaise with other departments to ensure correct pricing contracts for vendors · Assist in W-9 tracking and 1099 Reporting · Assist with renewals of fleet insurance and registration · Serve as a resource for the AP team, answering questions and providing guidance. · Handle assignments from the Controller as needed. Qualifications: · Strong knowledge of accounts payable processes and best practices. · Proficiency in accounting software (experience with Business Central preferred) and Excel. · Excellent organizational and communication skills. · Ability to manage multiple priorities and meet deadlines. · Experience in vendor relations preferred. Benefits: Bi-Weekly pay Comprehensive benefits package. 401k Paid Time Off Paid Holidays

Become a Part of Something Big! Our mission at the Keys to Change campus is to create a safe, engaging, holistic community that empowers people to end their homelessness and create positive, long-term changes. We offer a dynamic work environment where your ideas and critical thinking skills will be valued and your contributions will directly influence the lives of those in need. We are looking for individuals who are ready to be part of something bigger than themselves, who want to challenge the status quo. At Keys to Change, your work will matter, your voice will be heard, and together, we will transform lives and strengthen communities Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including 100% towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule. I. Summary The Client Engagement Specialist reports directly to the Bridge Housing Program Manager. This position will provide direct service to individuals who utilize the Human Services Campus/Bridge Housing Program, by way of engagement to seek specifically to connect individuals experiencing homelessness with permanent housing, physical and mental health services, and other necessary resources to assist in ending their homelessness. II. Essential Functions Customer Service essential; committed to treating all clients, and staff with dignity and respect. Provide accurate and comprehensive information to clients. Effective communication skills. Participate in mandatory trainings and weekly meetings. Maintain organized work area. Enforce all employee and campus policies and procedures. Engage clients with a welcoming and positive attitude. Effectively engage with all assigned clients, in conjunction with Housing Navigators/case managers and Behavioral Health Technicians and assist with document collection to end homelessness. Update resources regularly to ensure accurate information distribution. Apply critical thinking in finding quick solutions to individual homelessness. Assist clients that are assigned to navigator's/case managers with document collecting and uploading into HMIS. Scan and read important HMIS alerts for client information III. Minimum Qualifications Must have a high school diploma or equivalent; a minimum of 1-year relevant employment experience preferred, knowledge of homeless resources and the ability to work with individuals with diverse needs. Must be able to communicate clearly and professionally, work as a team player and at times, independently; the ability to multitask, work in a fast-paced environment and maintain a calm demeanor in high stress situations. Must demonstrate personal responsibility and integrity, show initiative and an ability to work independently; with a sensitivity to cultural diversity, lifestyle understanding is essential. IV. Required Functional Abilities Written and verbal communication skills (Spanish a plus). Demonstrated ability to communicate effectively and professionally with staff, clients, and other external contacts. Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment. Valid Driver's License/Clean 3-year MVR Mobility sufficient to conduct regular duties within a normal office environment. Ability to lift up to 20 pounds in order to safely manage office supplies and equipment. Other duties as assigned

Benefits: Salary- $28.00-30.00 an hour Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events ESSENTIAL FUNCTIONS Responsible for reconciling vendor statements promptly Resolving parked and blocked invoices as well as debit balances Onboarding and Maintaining AP Vendor catalog. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Assist with AP Close Items Comply with federal, state, and company policies, procedures, and regulations. Demonstrated knowledge of computer systems to include proficient use of accounting software. Code documents according to company procedures. Reconcile or note and report discrepancies found in records. Perform general office duties, such as filing, answering telephones, and handling routine correspondence. Access computerized financial information to answer general questions as well as those related to specific accounts. Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers. Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software. Processes invoices for correct account information and dollar amounts with two way and three-way match Responds to vendor inquiries and processes associated with correspondence. Establishes and maintains effective communication with physicians, employees, and outside vendors. Provide training (informal and formal) to lower-level AP employees, review and assist accounting team with work assignments. Recommend process improvements and procedures as necessary. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE Minimum of 5-7 years' experience with accounts payable including experience with accounting software. Experience with the organization's current accounting software is preferred. Healthcare AP experience is a plus! Excel experience is required - Pivot Tables, V-Lookup. REQUIREMENT Able to work as a cross-functional team player as well as independently. Function successfully in a fast-paced environment while maintaining accuracy in completing tasks.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description About Optima Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced healthcare or billing environment, with strong attention to detail and a passion for resolving claims efficiently to ensure a positive patient and provider experience. Position Summary: We are seeking a detail-oriented Medical Billing Manager who will provide operational oversight, leadership, and support across the full revenue cycle department. Our RCM team is structured by specialty departments, including Charge Entry, Payment Posting, Insurance A/R & Denial Management, Patient Billing Collections, and Credentialing. As part of our revenue cycle team, you will manage and guide the claims process to ensure accuracy and timeliness, supporting the organizations' financial health while contributing to high-quality patient care. Key Responsibilities Manage and oversee the day-to-day operations across multiple departments Collaborate with department leads to improve workflow, productivity, and claim accuracy Identify trends in provider charges, denials, and potential underpayments Oversee the daily operations of the charge entry team, ensuring all charges are coded, reconciled, and submitted timely Perform and assist with claim edits ie; documentation review, ICD to CPT mapping, CPT crosswalks, providing feedback to improve claim scrubbing edits Ensure compliance with payer rules and internal policies Organize, develop, and maintain revenue cycle SOPs Identify, research, and resolve claim issues as needed through direct contact with payors Communicate with clinic managers to resolve medical billing delays / issues Incomplete progress notes, coding discrepancies, eligibility issues, patient balance inquiries Monitor weekly RCM reports from department managers and Utilize reporting and analytics (Microsoft Excel-based) to provide feedback, track performance, and recommend improvements Qualifications Minimum of 5 years experience in medical billing & coding for primary care specialty group Minimum of 3 years experience in a leadership role Intermediate/Advanced proficiency with Microsoft Excel (reporting, tracking, analysis) Strong problem-solving and communication skills Experience with eClinical preferred Why Join Our Team? Substantial growth opportunities Leadership and mentoring Fun work environment (lunches, events, holiday parties) Comprehensive benefits (medical/vision/dental/401k/paid holidays) Supportive and positive work culture

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it. Client Experience at Valon The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership. About the Role We're seeking a Collections Senior Specialist to collect debt and resolve homeowner issues in real time. The ideal candidate is a self-motivated individual who is able to easily adapt to a fast-paced environment. Responsibilities Contact homeowners via phone and email regarding the status of their accounts, associated late fees, and credit reports while adhering to relevant company procedures and consumer privacy laws. Perform skip-tracing to locate homeowners with incorrect contact information. Assist and support homeowners dealing with financial difficulty by establishing trust, identifying mutually agreeable payment arrangements, and maintaining excellent customer service. Meticulously document all inbound and outbound collections efforts within the company platform. Arrange and submit homeowner accounts for extensions, modifications, forbearances, and repayment plans. Mentor other Collections Specialists, leading departmental projects and initiatives as required. Collaborate with the Loan Administration and Default Servicing departments and other members of the Client Experience department to resolve account discrepancies. Identify gaps in processes and recommend improvements. Test various contact center tools and platforms. Minimum Qualifications 3+ years of collections experience. Previous skip-tracing experience. Previous experience with conducting loan calculations (e.g. calculating amortization schedules, APR, and simple interest). Previous experience with Google Suite, Zendesk, Salesforce, and other common CRM systems. Previous experience with using workforce tools or partnering with workforce management teams. Previous experience with handling sensitive documentation. Comprehensive knowledge of industry regulations (e.g. FDCPA, FCRA, and TCPA). Excellent time management skills. Ability to assess homeowner needs and overcome objections. High School Diploma or equivalent Location On-site (Phoenix, AZ) Benefits Compensation: Competitive salary and a 401(k) plan-with a 4% annual match! Hours: No weekends or late nights required! Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays! Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support! Food & meals: In-office snacks and drinks (and Bagel Fridays)! Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews. Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)! Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Become a Part of Something Big! Our mission at the Keys to Change campus is to create a safe, engaging, holistic community that empowers people to end their homelessness and create positive, long-term changes. We offer a dynamic work environment where your ideas and critical thinking skills will be valued and your contributions will directly influence the lives of those in need. We are looking for individuals who are ready to be part of something bigger than themselves, who want to challenge the status quo. At Keys to Change, your work will matter, your voice will be heard, and together, we will transform lives and strengthen communities Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including 100% towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule. I Summary The Respiro Client Engagement Specialist, 2nd Shift reports directly to the Respiro Manager. This position will provide direct service to individuals whom utilize Respiro by way of outreach and engagement to seek specifically to connect individuals experiencing homelessness with permanent housing, physical and mental health services, and other necessary resources to assist in ending their homelessness. Respiro is a transitional shelter operated by the Human Services Campus. Respiro is intended to be a 24 hour space where those that are unhoused and unsheltered are able to have a place of respite as they engage in services necessary to end their homelessness. II. Essential Functions Customer Service; committed to treating all clients, visitors and staff with dignity and respect. Use critical thinking to collectively problem solve with clients to remove barriers to housing. Provide accurate and comprehensive information to clients. Effective communication skills, written and verbal, with variety of audiences and range of personality types. Assist the HSC Behavioral Health Specialist (BHS) to coordinate appropriate care for clients that may need a higher level of care. Monitor shower and restrooms utilization to ensure access to all clients. Participate in mandatory trainings and weekly meetings. Maintain organized work area. Enforce all Client Rights and Responsibilities and abide by HSC Policy and Procedures. Engage clients with a welcoming and positive attitude. Update resources regularly to ensure accurate information distribution. Apply critical thinking in finding quick solutions to individual homelessness. Assist clients that are assigned to navigators/case managers with document collecting and uploading into HMIS when those staff are offsite. Document client interactions in the Homeless Management Information System (HMIS) clearly and effectively. III. Minimum Qualifications Must have a high school diploma or equivalent; a minimum of one year relevant employment experience, knowledge of homeless resources and the ability to work with individuals with diverse needs. Must be able to communicate clearly and professionally, work as a team player and at times, independently; the ability to multitask, work in a face paced environment and maintain a calm demeanor in high stress situations. Must demonstrate personal responsibility and integrity; show initiative and an ability to work independently; with a sensitivity to cultural diversity. Required Functional Abilities Written and verbal communication skills (Spanish a plus). Demonstrated ability to communicate effectively and professionally with staff, clients, and other external contacts. Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment. Valid Drivers License/Clean 3 year MVR. Mobility sufficient to conduct regular duties within a normal office environment. Ability to lift up to 20 pounds in order to safely manage office supplies and equipment. Background check and fingerprint card are required for employment

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging, The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals. Skills/Requirements Highschool diploma or GED is required. Minimum of six months of recovery from substance use and/or mental health disorders required. 1-3 years of full-time health care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Valid Identification required Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures is preferred, but not required. Will complete CBI Peer Certification within 90-days of being hired. Arizona Fingerprint Clearance Card (program specific) CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

About Optima Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced healthcare or billing environment, with strong attention to detail and a passion for resolving claims efficiently to ensure a positive patient and provider experience. Position Summary: We are seeking a detail-oriented Medical Billing Manager who will provide operational oversight, leadership, and support across the full revenue cycle department. Our RCM team is structured by specialty departments, including Charge Entry, Payment Posting, Insurance A/R & Denial Management, Patient Billing Collections, and Credentialing. As part of our revenue cycle team, you will manage and guide the claims process to ensure accuracy and timeliness, supporting the organizations' financial health while contributing to high-quality patient care. Key Responsibilities Manage and oversee the day-to-day operations across multiple departments Collaborate with department leads to improve workflow, productivity, and claim accuracy Identify trends in provider charges, denials, and potential underpayments Oversee the daily operations of the charge entry team, ensuring all charges are coded, reconciled, and submitted timely Perform and assist with claim edits ie; documentation review, ICD to CPT mapping, CPT crosswalks, providing feedback to improve claim scrubbing edits Ensure compliance with payer rules and internal policies Organize, develop, and maintain revenue cycle SOPs Identify, research, and resolve claim issues as needed through direct contact with payors Communicate with clinic managers to resolve medical billing delays / issues Incomplete progress notes, coding discrepancies, eligibility issues, patient balance inquiries Monitor weekly RCM reports from department managers and Utilize reporting and analytics (Microsoft Excel-based) to provide feedback, track performance, and recommend improvements Qualifications Minimum of 5 years experience in medical billing & coding for primary care specialty group Minimum of 3 years experience in a leadership role Intermediate/Advanced proficiency with Microsoft Excel (reporting, tracking, analysis) Strong problem-solving and communication skills Experience with eClinical preferred Why Join Our Team? Substantial growth opportunities Leadership and mentoring Fun work environment (lunches, events, holiday parties) Comprehensive benefits (medical/vision/dental/401k/paid holidays) Supportive and positive work culture

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it. Client Experience at Valon The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership. About the Role We're seeking a Collections Senior Specialist to collect debt and resolve homeowner issues in real time. The ideal candidate is a self-motivated individual who is able to easily adapt to a fast-paced environment. Responsibilities * Contact homeowners via phone and email regarding the status of their accounts, associated late fees, and credit reports while adhering to relevant company procedures and consumer privacy laws. * Perform skip-tracing to locate homeowners with incorrect contact information. * Assist and support homeowners dealing with financial difficulty by establishing trust, identifying mutually agreeable payment arrangements, and maintaining excellent customer service. * Meticulously document all inbound and outbound collections efforts within the company platform. * Arrange and submit homeowner accounts for extensions, modifications, forbearances, and repayment plans. * Mentor other Collections Specialists, leading departmental projects and initiatives as required. * Collaborate with the Loan Administration and Default Servicing departments and other members of the Client Experience department to resolve account discrepancies. * Identify gaps in processes and recommend improvements. * Test various contact center tools and platforms. Minimum Qualifications * 3+ years of collections experience. * Previous skip-tracing experience. * Previous experience with conducting loan calculations (e.g. calculating amortization schedules, APR, and simple interest). * Previous experience with Google Suite, Zendesk, Salesforce, and other common CRM systems. * Previous experience with using workforce tools or partnering with workforce management teams. * Previous experience with handling sensitive documentation. * Comprehensive knowledge of industry regulations (e.g. FDCPA, FCRA, and TCPA). * Excellent time management skills. * Ability to assess homeowner needs and overcome objections. * High School Diploma or equivalent Location * On-site (Phoenix, AZ) Benefits * Compensation: Competitive salary and a 401(k) plan-with a 4% annual match! * Hours: No weekends or late nights required! * Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays! * Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support! * Food & meals: In-office snacks and drinks (and Bagel Fridays)! * Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews. * Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)! Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.