Account specialist jobs in Midwest City, OK - 171 jobs
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ITM Service Specialist
True Sky Federal Credit Union 4.1
Account specialist job in Oklahoma City, OK
True Sky Credit Union
Structured Compensation -
ITM Service Specialist
Data Year: 2020Prepared On: 10/05/2020
Department:
Contact Center
Grade:
7
Reports To:
AVP Contact Center
Classification:
Non-Exempt
Supervises Direct:
0
Supervises Indirect:
0
Approved By:
President/CEO
Effective Date:
07/26/2020
Revised Date:
07/26/2020
Role:
An ITM Service Specialist provides exceptional, personalized Member service through an interactive teller machine (ITM). Members touch the screen of an ITM to be directly connected with a ITM Service Specialist who assists the Member in completing their financial transaction through a video interface. The ITM Service Specialist develops Member relationships, educates Members on the use of ITMs, provides technical support, and ensures each transaction is processed accurately and efficiently.
Essential Functions & Responsibilities:
E
30%
Greets members with a friendly smile and greeting on ITM Video screen within the prescribed timeframes. Process deposits, withdrawals, loan payments, and other transactions via ITM video interface by verifying Member identity/signatures, securing approval for transactions when appropriate, and ensuring the accuracy of the amounts handled.
E
15%
Provide back up to contact center agents as needed.
E
15%
Process various administrative transactions including, but not limited to, mail payments and deposits, . Assist with remote deposit capture and other transactions as needed.
E
10%
Cross-sell credit union products and services. Encourage and advocate the use of technology to meet Member needs.
E
15%
Complete certain account maintenance including, but not limited to, address changes, stop payments, statement/check copy requests, check orders, and account closures.
E
10%
Assist in mitigation of risk and losses to the credit union through the review of account activity and by gathering information required for the completion of CTRs and SARs. Reporting suspected fraud activity to your supervisor immediately.
N
5%
Performs other job related duties as assigned.
Performance Measurements:
1.
Connect quickly with Members to identify and understand their financial needs and cross sell. Represent True Sky Credit Union in a knowledgeable, friendly (smile you are on camera) , and highly professional manner by providing friendly, professional, personal, and confidential service to all members and associates.
2.
Collaborate with contact center agents to increase cross-sales and enhance the overall experience for Members using interactive teller machines.
3.
Routinely answers departmental emails and performs a variety of customer service functions including, but not limited to ordering/canceling checks and debit cards, resetting passwords, activating gift/travel cards, stop payments, etc. This duty is performed daily, about 10% of the time.
4.
Educates members and assists with usage of new ITM technology, being comfortable with emerging technologies and able to support other member delivery channels. Promptly report malfunctions of interactive banking equipment to a supervisor
5.
Responsible for balancing each day's transactions, verifying cash totals, and locating any cash differences while ensuring that they are properly documented and reviewed.
6.
Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
7.
Proactively seek opportunities to cross sell and identify appropriate products and services for the greater benefit of the member.
8.
Maintain a dependable record of attendance and timeliness.
9.
Maintains confidentiality of customer account information.
10.
To stay current and comply with all federal and state regulations including Bank Secrecy Act (BSA) , Office of Foreign Assests Control (OFAC) and all credit union policies and procedures.
Knowledge and Skills:
Experience
One year to three years of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills
Strong computer skills, ability to multitask: ITM staff will be required to use 2-3 software programs concurrently to complete a transaction. Use general office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
EOE/AA
$26k-31k yearly est. Auto-Apply 2d ago
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Customer Relations Specialist
Beyond Acquisitions 4.1
Account specialist job in Oklahoma City, OK
Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions.
At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction.
Job Description
We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us.
Entry-Level Customer Relations Specialist Responsibilities:
Learn and master all client product knowledge and be able to answer consumer questions effectively.
Present product and service packages to consumers representing our client's brand in a professional and curious manner
Qualify consumers for sales promotions and close every sale with confidence
Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly
Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations.
Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction.
Qualifications
Requirements of the Entry-Level Customer Relations Specialist:
Impeccable communication and public speaking abilities
Must possess a competitive nature and drive to excel
Ability to work in a team-based environment and individually with little or no supervision
Ability to overturn objections and utilize negotiation tactics
Proven ability to persuade consumers and close sales
6 months-3 years of experience in a customer-facing, sales, or customer service environment
Additional Information
Growth Opportunity & Benefits We Offer Every Sales Assistant:
Individualized training for those with little or no experience
Competitive compensation, bonuses, and incentives
Virtual networking events
Yearly company-paid retreats
We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.
$22k-29k yearly est. 1d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account specialist job in Oklahoma City, OK
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 1d ago
Resolution Specialist
Communication Federal Credit Union
Account specialist job in Oklahoma City, OK
Communication Federal Credit Union is one of the most stable and best performing financial institutions in the country, ranked as a 5-star credit union by Bauer Financial Reports for past 30 consecutive years of our 80-year history. Recently, CFCU was ranked number one in Oklahoma per Forbes and Callahan & Assoc. and was listed as a top employer by The Oklahoman!
Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication - enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
Employee Benefits Include:
* $1,000 Welcome Bonus
* 11 Paid Holidays
* 200% 401(k) Match up to 5%
* Competitive Pay with Performance Incentives
* Generous PTO - Great Variety of Medical/Healthcare Plans
* Tuition/ Educational Assistance, and many other PERKS!!
Position Summary:
Connect with borrowers regarding delinquent accounts, work to secure payment in compliance with policies and procedures. Recovery methods may include garnishments, levies, repossessions or other actions to minimize delinquency rate and offset loan losses.
Who You Are:
Professional written and oral communication skills; ability to convey information effectively.
Knowledge of collection regulations with ability to read and interpret loan and legal documents.
Intermediate mathematical requirements required, (percentages, fractions, etc.).
Strong attention to detail and accuracy is a must.
Excellent time management and organization skills; ability to adapt to workflow changes, manage competing demands successfully.
What You Will Do:
* Locate and notify members with semi-delinquent accounts, arrange payments and promises to pay. Communicate with members by phone, mail or online via email.
* Identify problematic accounts and upon approval, proceed with corrective action. If collateral repossession needed, work with repossession agent and leadership for disposition.
* Work dedicated queue (call quota of 25 calls/hour) to completion.
* Assist members with insurance claim questions regarding payoffs, gap and warranties; refinance of deficient balances, assist with CPI (Collateral Protection Insurance) questions.
Education and Experience:
* Minimum 1-2 years' experience with financial institution for credit, collections or lending.
* High School Diploma or G.E.D.
* Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job required.
#financejobs
#bankingcareers
#collector
#debtcollector
#creditresolution
#accountsreceivable
Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.
$26k-38k yearly est. 28d ago
211 Call Specialist - Part Time
Heartline
Account specialist job in Oklahoma City, OK
Part-time Description
MUST RESIDE IN OKLAHOMA
Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database. To be considered for this role, applicants must reside in Oklahoma.
JOB RESPONSIBILITIES:
Responds to crisis chats/texts and provide emotional support, assessment, crisis intervention, and treatment/support referrals to individuals in a consistent and non-judgmental manner.
Consistently and accurately assess each chat/texter for suicide risk following assessment protocols and practices; provide adequate and relevant safety/action planning for each contact.
Offer and provide follow-up services to individuals at risk of suicide, suicide loss survivors, or third-party contacts.
Gather information about the circumstances that precipitated the call and the caller's specific needs for assistance.
Serve as a mandated reporter in cases of suspected abuse.
Follow through on imminent risk assessments to assure emergency contact is made and confirm outcomes or re-engage as instructed using the ASIST model.
Maintain confidentiality of all contacts adhering to HeartLine's policies and procedures.
Complete required HeartLine paperwork, including the recording of all calls in the resource database accordingly.
Utilize supervisory consultation for guidance, support, or debriefing as needed.
Attend in-services and continuing education events to improve skills and be alerted to changes in policies or procedures.
Actively participate in HeartLine's community disaster/emergency response plan.
Other duties as assigned.
Requirements
Education: High school diploma or GED is required. A bachelor's degree in social work, sociology, or a related field is preferred.
Experience: AIRS or AAS certification is preferred. Must obtain AIRS or CRS certification within three years of eligibility. At least one year of experience in a contact center, crisis hotline, or information and referral service. An equivalent combination of education and experience may also be considered. Bilingual in English and Spanish is preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to assess client needs effectively and demonstrate sensitivity to their concerns.
Strong verbal and written communication skills.
Proficient in Microsoft Office (Outlook required).
Experience with client management databases; relational database experience (e.g., Access) is a plus.
Self-starter with strong time management skills.
Able to thrive in a fast-paced contact center environment.
Familiarity with health and human services is highly desirable.
Physically able to lift 20 pounds, sit for long periods of time, talk on the telephone, and bend/stoop.
WORK ENVIRONMENT:
This position is remote upon completion of initial training period. HeartLine reserves the right to revoke remote privileges to provide additional onsite training if performance does not meet HeartLine standards.
HeartLine supports a comfortable, yet professional work environment. Courtesy, respect, and equitable treatment are expected. Staff members receive support, recognition, and appreciation for jobs well done.
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Flexible scheduled work week. Some evenings/weekend work required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Other duties may be assigned as needed.
Contents may be subject to change to meet the needs of the organization.
Salary Description $13.00 to $14.00 per hour depending on experience
$13-14 hourly 60d+ ago
Commercial Lines Account Technician
Professional Insurors Agency
Account specialist job in Oklahoma City, OK
Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
SUMMARY Acts as an Account Technician for commercial property & casualty insurance clients and assists the Account Manager and Producer(s) of the agency to service existing accounts and assist as needed in the production of new and renewal business to the agency for the Account Manager and Producer(s). THIS IS A TRAINING POSITION SO YOU WILL BE TRAINED AND BE WORKING TOWARDS BEING ABLE TO ACCOMPLISH THE FOLLOWING TASKS: **Essential Duties:** - Provide excellent customer service by maintaining strong client relationships, promoting fairness, and upholding company values. - Maintain professional appearance and a tidy work area. - Regularly update client and prospect information in collaboration with Account Manager or Producer. **Client Service - Administration:** - Handle account changes, such as adding vehicles, employees, and locations, under guidance from Account Manager/Producer. - Issue Certificates of Insurance, Auto ID Cards, and Evidence of Property Insurance as needed. - Bill clients and manage finance contracts and payments. - Ensure accurate and up-to-date client information in AMS360 database and other systems. - Assist with claims reporting as needed. **Client Service - Renewals:** - Coordinate with Insurance Companies and Clients to gather necessary renewal information. - Prepare and submit required documents for renewal quotes and follow up until received. - Ensure policies are bound/renewed before expiration and distribute certificates to clients. **Prospect Service - New Business:** - Assist with new business process, including gathering necessary information for applications. - Enter data into AMS360, market accounts to insurance companies, and follow up until quotes are received. - Prepare proposals and ensure coverage is bound before expiration. **Marginal Duties:** - Participate in short- and long-term forecasting, annual reviews, and report preparation. - Attend meetings, back up Account Technicians/Managers as needed, and answer phones if required. This role offers hands on training and a pathway to becoming proficient in managing accounts and supporting a team with the goal to progress to an account manager position. Compensation: $40,000.00 - $55,000.00 per year
Professional Insurors, one of Oklahoma's most respected business insurance agencies, utilizes their 45+ years of industry experience and relationships with insurance carriers to develop consultative solutions to mitigate risk.
ABOUT US:
Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans.
At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way.
ABOUT YOU:
You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work.
Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too.
VISIT:
okcu.org
facebook.com/OklahomasCU
instagram.com/oklahomascreditunion
linkedin.com/company/oklahomascu
twitter.com/OklahomasCU
youtube.com/user/MyOECU
This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105.
ESSENTIAL FUNCTIONS:
Provide outstanding member service and contribute to overall team effort.
Fully understand and actively assist members in using credit union products and services.
Contact delinquent accounts to request payment, record promises on accounts and schedule follow-up contact.
Notify co-signers of delinquent accounts according to due dates.
Initiate appropriate follow-up action on mail retuned as undeliverable.
Prepare correspondence on delinquent accounts that require special handling.
Skip-trace accounts according to established practices.
Research disputed delinquent account balances; correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors.
Refer additional products and services as appropriate.
Ensure confidentiality regarding member transactions and information.
Ensure compliance with all credit union policies and procedures.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Customer service experience.
Six months of related experience and/or training; or equivalent combination of education and experience.
Multi-lingual capabilities to include Spanish preferred.
BENEFITS FOR FULL-TIME EMPLOYEES:
Employee medical coverage 90% paid by OKCU
Employee dental, vision and life insurance paid by OKCU
Tuition reimbursement program
BENEFITS FOR ALL ELIGIBLE EMPLOYEES:
401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%
Volunteer opportunities to serve the community
Gym membership reimbursement
Comprehensive training opportunities
And much more
Oklahoma's Credit Union is an EEO/AAP employer.
$35k-41k yearly est. Auto-Apply 21d ago
AR Accountant
State of Oklahoma
Account specialist job in Oklahoma City, OK
Job Posting Title AR Accountant Agency 090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV Supervisory Organization Finance Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Salary up to $57,500 based on education and experience.
Job Description
As an Accounts Receivable Accountant with OMES you will enjoy:
* Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
* A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
Job Details
* Full-time 40-hour work weeks.
* Support the Finance team
* Salary up to: $57,500 based on education and experience
Responsibilities
* Prepares, records, and reviews deposits in PeopleSoft Accounts Receivable system. *
* Reviews and records clearing account transfers in PeopleSoft Accounts Receivable system. *
* Remote Deposit Capture check scanning. *
* Prepares and issues monthly billing invoices (including interest calculations). *
* Researches, identifies and claims client agency grant revenue. *
* Processes daily deposit reconciliations and preparation of appropriate accounting entries.
* Receives correspondence from client agencies either from physical mail, electronic delivery service, telephone, or in person. *
* Accurately keys and processes data into PeopleSoft. *
* Processes and distributes information to multiple sources. *
* Performs other customer service-related duties as assigned.
* Denotes Essential Function
Physical Demands and Work Environment
This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Occasional travel may be required.
Minimum Qualifications
* A Bachelor's degree in accounting, business, finance, or a closely related field, or equivalent; or
* Four (4) years of clerical, bookkeeping, or accounting experience; or
* A combination of education and experience, substituting one year of experience for each year of the required degree.
Preference will be given to candidates who possess
* Experience with PeopleSoft or other ERP systems.
About OMES
The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners' goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.
OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
$57.5k yearly Auto-Apply 3d ago
AR Accountant
Oklahoma State Government
Account specialist job in Oklahoma City, OK
Job Posting Title
AR Accountant
Agency
090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV
Supervisory Organization
Finance
Job Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
Salary up to $57,500 based on education and experience.
Job Description
As an Accounts Receivable Accountant with OMES you will enjoy:
Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
Job Details
Full-time 40-hour work weeks.
Support the Finance team
Salary up to: $57,500 based on education and experience
Responsibilities
Prepares, records, and reviews deposits in PeopleSoft Accounts Receivable system. *
Reviews and records clearing account transfers in PeopleSoft Accounts Receivable system. *
Remote Deposit Capture check scanning. *
Prepares and issues monthly billing invoices (including interest calculations). *
Researches, identifies and claims client agency grant revenue. *
Processes daily deposit reconciliations and preparation of appropriate accounting entries.
Receives correspondence from client agencies either from physical mail, electronic delivery service, telephone, or in person. *
Accurately keys and processes data into PeopleSoft. *
Processes and distributes information to multiple sources. *
Performs other customer service-related duties as assigned.
* Denotes Essential Function
Physical Demands and Work Environment
This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Occasional travel may be required.
Minimum Qualifications
A Bachelor's degree in accounting, business, finance, or a closely related field, or equivalent; or
Four (4) years of clerical, bookkeeping, or accounting experience; or
A combination of education and experience, substituting one year of experience for each year of the required degree.
Preference will be given to candidates who possess
Experience with PeopleSoft or other ERP systems.
About OMES
The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners' goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.
OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
$57.5k yearly Auto-Apply 4d ago
Dental Billing Specialist
Oklahoma City Indian Clinic 4.1
Account specialist job in Oklahoma City, OK
Oklahoma City Indian Clinic (OKCIC) is a non profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services not only include basic medical care, but also dental, optometry, behavioral health services, fitness, nutrition and other family programs.
Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism.
We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.
The Dental Claims Processor is responsible for processing all dental claims for adjudication and payment, ensuring accuracy and compliance with HIPAA regulations. This role supports the Dental Department by submitting claims, correcting errors, investigating questionable claims, and maintaining compliance with billing and coding standards.
Job duties include, but are not limited to:
Submit HIPAA compliant claim batches to Medicare, Medicaid, and commercial insurers; Follow-up on Invalid claims in EDS.
Utilize the invalids report in EDS to make corrections to claims.
Investigates questionable claims and services with certified coders-answers phone calls regarding claims questions as needed.
Create and process claims in the Dentrix and EDS.
Create claims to meet timely filing codes.
Submit and follow-up on HIPAA Compliance Claims.
Participates in any/all training and educational activities necessary to fulfill the minimum requirements specified interdepartmental goals.
Research training opportunities pertinent to the dental billing office to remain current with billing practices and coding changes; submits suggested training ideas to the Dental Director for approval.
Thoroughly reviews claims to ensure that there is no missing or incomplete information.
The Oklahoma City Indian Clinic is a non-profit organization and not federal employment. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law.
For Indian Preference to apply, you must complete the full application and submit a copy of your CDIB card.
Qualifications
Must align with OKCIC vision, mission and core values.
High school diploma or GED.
Two (2) years' experience in Dental billing.
Knowledge of Medicare, Medicaid, commercial dental insurance plans, and ICD-10, CPT, CDT codes.
Ability to use claims clearinghouse software, EDS.
$26k-33k yearly est. 4d ago
Receivables Account Specialist (bilingual)
Hertz 4.3
Account specialist job in Oklahoma City, OK
A Day in the Life:
The Accounts Receivable Specialist is responsible for responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships.
Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.
What You'll Do:
Conduct account research and analysis to ensure timely payment resolution.
Develop a systematic approach for account reviews and collection calls.
Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
Identify and process necessary accounts receivable clearing adjustments.
Interact with both internal and external customers to resolve outstanding issues
Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
Maintain accurate and complete documentation of all collection activity.
Perform reconciliation as needed on AR balances and payments.
Provide weekly updates to leaders on past due accounts and aging trends.
Partner with Hertz Sales Representatives on customer payment performance.
Escalate accounts showing signs of financial instability.
Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
Respond to customer inquiries in a timely manner.
Other duties as assigned
What We're Looking For:
A minimum of 2+ years relevant experience preferred.
High School Diploma or equivalent some college preferred.
Bilingual in Spanish (Highly Preferred)
Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.
Excellent organizational skills and ability to handle multiple tasks.
Must be able to work well with others.
Attention to detail and accuracy.
Must have a strong sense of urgency and be self-motivated for success.
Must be an independent worker and able to perform at a high level with minimal supervision
What You'll Get:
Up to 40% off the base rate of any standard Hertz rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$16.8 hourly Auto-Apply 60d+ ago
Collections Specialist
Lindmark Companies
Account specialist job in Norman, OK
Full-time Description
Are you a detail-oriented problem solver with a knack for building relationships and driving results? We're looking for a Collections Specialist to play a vital role in maintaining the financial health of our organization. If you enjoy turning challenges into solutions, this is the opportunity for you!
The Collections Specialist will help manage and reduce delinquent accounts. The day-to-day activities include, but are not limited to:
Proactively reaching out to account holders 60+ days past due via phone, email, and written communication.
Negotiating payment arrangements and documenting commitments accurately.
Monitoring aging reports and identifying trends to keep accounts on track.
Collaborating with internal teams to resolve disputes and ensure timely payments.
Preparing detailed reports and maintaining accurate records in NetSuite.
Ensuring compliance with company policies and state regulations while delivering exceptional customer service.
Requirements
Required Education and Experience:
High School Diploma
2+ years in accounts receivable or collections
Strong understanding of AR processes and collections strategies.
Excellent communication skills for handling tough conversations professionally.
Proficiency in Microsoft Office Suite and familiarity with accounting software.
Ability to work independently, prioritize tasks, and meet deadlines.
If you're ready to make an impact and help us keep our financial operations strong, apply today and join a team that values professionalism, integrity, and results!
Lindmark Companies is an EOE/AA/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity/Title VI/Title VII/ADA/ADEA employer.
Salary Description $18.00 - $20.00 per hour
$18-20 hourly 18d ago
Collections Specialist
Frayer Enterprises II
Account specialist job in Oklahoma City, OK
The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment.
Job Details:
Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma
Salary Range: $15.00 - $18.00
Level: Entry
Travel Percentage: None
Position Type: Full-Time
Job Shift: Day
Job Category: Entry Level
Job Duties and Responsibilities:
Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration
Review and monitor delinquent accounts daily
Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations
Establish and maintain payment arrangements consistent with company guidelines
Process payments and set customers up on auto debit
Record all relative information into the collections system regarding collection calls
Resolve customer problems while applying good customer service and in a timely manner
Handle general customer service questions while remaining professional and following company policies and guidelines
Make recommendations to management of accounts needing additional attention
Initial skip tracing as needed to find location information
Meet daily goals set for accounts worked and calls made
Meet Quality and Assurance standards for calls monitored
Perform other duties as assigned
Ability to work overtime based on the needs of the company
May assist in other related departments as required by business needs
Physical Job Description:
Verbal and written communication 8 to 9 hours each scheduled work day
Sitting and standing positions 8 to 9 hours each scheduled work day
Air controlled environment, florescent lighting, and natural lighting
Close proximity to computer screens
Ability to work within fluctuating background noise and movement
Taking phone calls for 8 to 9 hours each scheduled work day
Qualifications:
Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar
PC skills. Strong typing and Internet navigation skills required
Strong communication and customer service skills
Strong problem solving skills and has the ability to multi-task
Must have the ability to work and adapt in a changing environment
Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
$15-18 hourly 60d+ ago
Customer Relations Specialist
Beyond Acquisitions 4.1
Account specialist job in Oklahoma City, OK
Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions.
At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction.
Job Description
We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us.
Entry-Level Customer Relations Specialist Responsibilities:
Learn and master all client product knowledge and be able to answer consumer questions effectively.
Present product and service packages to consumers representing our client's brand in a professional and curious manner
Qualify consumers for sales promotions and close every sale with confidence
Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly
Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations.
Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction.
Qualifications
Requirements of the Entry-Level Customer Relations Specialist:
Impeccable communication and public speaking abilities
Must possess a competitive nature and drive to excel
Ability to work in a team-based environment and individually with little or no supervision
Ability to overturn objections and utilize negotiation tactics
Proven ability to persuade consumers and close sales
6 months-3 years of experience in a customer-facing, sales, or customer service environment
Additional Information
Growth Opportunity & Benefits We Offer Every Sales Assistant:
Individualized training for those with little or no experience
Competitive compensation, bonuses, and incentives
Virtual networking events
Yearly company-paid retreats
We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.
$22k-29k yearly est. 60d+ ago
Resolution Specialist
Communication Federal Credit Union
Account specialist job in Oklahoma City, OK
Job Description
Communication Federal Credit Union is one of the most stable and best performing financial institutions in the country, ranked as a 5-star credit union by Bauer Financial Reports for past 30 consecutive years of our 80-year history. Recently, CFCU was ranked number one in Oklahoma per Forbes and Callahan & Assoc. and was listed as a top employer by The Oklahoman!
Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication - enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
Employee Benefits Include:
$1,000 Welcome Bonus
11 Paid Holidays
200% 401(k) Match up to 5%
Competitive Pay with Performance Incentives
Generous PTO - Great Variety of Medical/Healthcare Plans
Tuition/ Educational Assistance, and many other PERKS!!
Position Summary:
Connect with borrowers regarding delinquent accounts, work to secure payment in compliance with policies and procedures. Recovery methods may include garnishments, levies, repossessions or other actions to minimize delinquency rate and offset loan losses.
Who You Are:
Professional written and oral communication skills; ability to convey information effectively.
Knowledge of collection regulations with ability to read and interpret loan and legal documents.
Intermediate mathematical requirements required, (percentages, fractions, etc.).
Strong attention to detail and accuracy is a must.
Excellent time management and organization skills; ability to adapt to workflow changes, manage competing demands successfully.
What You Will Do:
Locate and notify members with semi-delinquent accounts, arrange payments and promises to pay. Communicate with members by phone, mail or online via email.
Identify problematic accounts and upon approval, proceed with corrective action. If collateral repossession needed, work with repossession agent and leadership for disposition.
Work dedicated queue (call quota of 25 calls/hour) to completion.
Assist members with insurance claim questions regarding payoffs, gap and warranties; refinance of deficient balances, assist with CPI (Collateral Protection Insurance) questions.
Education and Experience:
Minimum 1-2 years' experience with financial institution for credit, collections or lending.
High School Diploma or G.E.D.
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job required.
#financejobs
#bankingcareers
#collector
#debtcollector
#creditresolution
#accountsreceivable
Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.
Job Posted by ApplicantPro
$26k-38k yearly est. 27d ago
211 Call Specialist
Heartline
Account specialist job in Oklahoma City, OK
Full-time Description
MUST RESIDE IN OKLAHOMA
Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database.
JOB RESPONSIBILITIES:
Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice.
Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.
Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.
Identify and reflect the feelings of all contacts.
Identify line of business and log accordingly.
Assess contact's needs or situation using pertinent questions and follow protocol.
Provide appropriate screenings for specialized programs or appointment setting.
Advocate for clients when appropriate.
Complete assessments for clients in high-risk situations.
Access 2-1-1 database for resources and appropriately refer contacts.
Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.
Maintain accurate data collection on all contacts in the appropriate database.
Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously.
Complete all training for new programs and services related to 2-1-1 and providing feedback as needed.
Actively participate with the team as needed.
Ability to work alternative schedules.
Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules.
Ability to handle and manage stress due to scope and type of calls/texts that may be received.
Requirements
High school diploma/GED required Bachelor's degree in social work, sociology or related field preferred.
One-year experience in contact center, crisis hotline or information and referral service preferred.
Equivalent combination of education and experience will be considered
Bilingual in English and Spanish preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to effectively assess client needs and show sensitivity to issues presented by contacts.
Excellent communication skills
Excellent computer literacy
Self-starter
Effective time management
Ability to work in a high paced contact center.
Ability to work in multiple client management databases.
Proficiency in Microsoft Office products such as Outlook, required.
Access or other relational database experience, helpful.
Demonstrated knowledge of health and human services desired.
AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible.
Physically able to lift 20 pounds, bend/stoop
Sit for long periods of time and talk on the telephone
Salary Description $13.00 to $14.00 per hour depending on experience
ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans.
At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way.
ABOUT YOU:
You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work.
Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too.
VISIT:
* okcu.org
* facebook.com/OklahomasCU
* instagram.com/oklahomascreditunion
* linkedin.com/company/oklahomascu
* twitter.com/OklahomasCU
* youtube.com/user/MyOECU
This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105.
ESSENTIAL FUNCTIONS:
* Provide outstanding member service and contribute to overall team effort.
* Fully understand and actively assist members in using credit union products and services.
* Contact delinquent accounts to request payment, record promises on accounts and schedule follow-up contact.
* Notify co-signers of delinquent accounts according to due dates.
* Initiate appropriate follow-up action on mail retuned as undeliverable.
* Prepare correspondence on delinquent accounts that require special handling.
* Skip-trace accounts according to established practices.
* Research disputed delinquent account balances; correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors.
* Refer additional products and services as appropriate.
* Ensure confidentiality regarding member transactions and information.
* Ensure compliance with all credit union policies and procedures.
EDUCATION AND EXPERIENCE:
* High school diploma or equivalent.
* Customer service experience.
* Six months of related experience and/or training; or equivalent combination of education and experience.
* Multi-lingual capabilities to include Spanish preferred.
BENEFITS FOR FULL-TIME EMPLOYEES:
* Employee medical coverage 90% paid by OKCU
* Employee dental, vision and life insurance paid by OKCU
* Tuition reimbursement program
BENEFITS FOR ALL ELIGIBLE EMPLOYEES:
* 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%
* Volunteer opportunities to serve the community
* Gym membership reimbursement
* Comprehensive training opportunities
* And much more
Oklahoma's Credit Union is an EEO/AAP employer.
$35k-41k yearly est. 22d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Oklahoma City, OK
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 13d ago
Receivables Account Specialist (bilingual)
The Hertz Corporation 4.3
Account specialist job in Oklahoma City, OK
**A Day in the Life:** The Accounts Receivable Specialist is responsible for responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships.
Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour.
**What You'll Do:**
+ Conduct account research and analysis to ensure timely payment resolution.
+ Develop a systematic approach for account reviews and collection calls.
+ Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis.
+ Identify and process necessary accounts receivable clearing adjustments.
+ Interact with both internal and external customers to resolve outstanding issues
+ Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms.
+ Maintain accurate and complete documentation of all collection activity.
+ Perform reconciliation as needed on AR balances and payments.
+ Provide weekly updates to leaders on past due accounts and aging trends.
+ Partner with Hertz Sales Representatives on customer payment performance.
+ Escalate accounts showing signs of financial instability.
+ Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences.
+ Respond to customer inquiries in a timely manner.
+ Other duties as assigned
**What We're Looking For:**
+ A minimum of 2+ years relevant experience preferred.
+ High School Diploma or equivalent some college preferred.
+ Bilingual in Spanish (Highly Preferred)
+ Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset.
+ Excellent organizational skills and ability to handle multiple tasks.
+ Must be able to work well with others.
+ Attention to detail and accuracy.
+ Must have a strong sense of urgency and be self-motivated for success.
+ Must be an independent worker and able to perform at a high level with minimal supervision
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$16.8 hourly 60d+ ago
Bilingual Collections Specialist
Frayer Enterprises II
Account specialist job in Oklahoma City, OK
Auto Finance USA is one of the leading lenders in Oklahoma for people with less than perfect credit seeking auto loans. Our growing company currently has openings within our auto collections department. If you consider yourself someone who is great at communicating, problem solving and enjoys working customer service- we are looking for you! No experience required; we will train you. The Account Manager performs collection efforts on delinquent auto loan accounts and provides additional support to our customers. We like to have fun while we work our accounts! We are looking for both experienced and inexperienced team members to join our fast-paced environment. If this ad speaks to you, apply with us today to meet our team.
Job Details:
Location: Auto Finance USA - OKC
Salary Range: $15.00 - $18.00 per hour
Travel Percentage: None
Position Type: Full-Time
Job Shift: Day
Job Duties and Responsibilities:
Present an example of appropriate work habits, behavior and a positive attitude
towards co-workers and administration
Review and contact delinquent accounts daily
Effectively process inbound/outbound calls to work collection accounts in a
professional manner while keeping and improving customer relations
Establish and maintain payment arrangements consistent with company
guidelines
Process payments and set customers up on auto debit
Record all relative information into the collections system regarding collection
calls
Resolve customer problems while applying good customer service and in a
timely manner
Handle general customer service questions while remaining professional and
following company policies and guidelines
Make recommendations to management of accounts needing additional attention
Initial skip tracing as needed to find location information
Meet daily goals set for accounts worked and calls made
Meet quality and assurance standards for calls monitored
Perform other duties as assigned
Ability to work overtime based on the needs of the company
May assist in other related departments as required by business needs
Physical Job Description:
Verbal and written communication 8 to 9 hours each scheduled work day
Sitting and standing positions 8 to 9 hours each scheduled work day
Air controlled environment, florescent lighting, and natural lighting
Close proximity to computer screens
Ability to work within fluctuating background noise and movement
Outbound and inbound phone calls for 8 to 9 hours each scheduled work day
Qualifications:
Excellent telephone voice in terms of tone, clarity, pronunciation and proper use
of grammar
PC skills. Strong typing and Internet navigation skills required
Strong communication and customer service skills
Strong problem-solving skills and has the ability to multi-task
Must have the ability to work and adapt in a changing environment
No experience required in related field
Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
How much does an account specialist earn in Midwest City, OK?
The average account specialist in Midwest City, OK earns between $24,000 and $52,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Midwest City, OK
$35,000
What are the biggest employers of Account Specialists in Midwest City, OK?
The biggest employers of Account Specialists in Midwest City, OK are: