Account specialist jobs in Missoula, MT - 153 jobs
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Carside / Take Out Specialist
Applebee's-Ryan Restaurant Corporation 4.2
Account specialist job in Helena, MT
Full Time & Part Time: Carside / Take Out / To Go Specialists In this role you will be responsible for serving each to-go guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. You will take orders vi Specialist, Carside, Restaurant
$34k-44k yearly est. 2d ago
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Community Service Specialist
City of Missoula, Mt 3.5
Account specialist job in Missoula, MT
The Community Service Specialist is a key support position within the Missoula Police Department, performing a variety of public safety and enforcement functions that contribute to the efficient operation of the Department and the safety of the community. Responsibilities include patrolling assigned areas, enforcing City ordinances related to parks, animal control, and parking, directing traffic, collecting and logging evidence, and taking non-emergency police reports.
This position requires strong communication skills, sound judgment, and the ability to interact effectively with diverse populations, including individuals experiencing distress or crisis. Community Service Specialists must be adaptable, attentive to detail, and capable of working independently while maintaining high standards of integrity, confidentiality, and professionalism.
Screening of applications will begin on Tuesday, January 27, 2026. It is in your best interest to apply before this date.
To Apply: All applicants must submit a City of Missoula application.
Resumes will not be reviewed. All details should be entered on the application.
The wage range posted is the starting range for the Community Service Specialist position and will increase each year for longevity and cost of living adjustments.
The full wage range: $22.20/hr - $25.85/hr
* Patrol or respond to an assigned area of the City on foot, bike or with a motor vehicle; respond to questions and requests from citizens.
* Operate a portable or vehicle radio using proper radio codes.
* Enforce ordinances related to parks, animal control and parking; direct traffic at traffic crashes and other events including setting up temporary stop signs or street barricades.
* Collect and log-in evidence and property.
* Assist with searches for missing persons.
* Provide crime prevention support.
* Respond to various Quality of Life issues, as assigned.
* Prepare documentation of activities performed and information gathered.
* Provide support to the City and County Attorneys' Offices in trial preparation and prosecutions; testify in criminal and civil trials, as needed.
* Perform other duties as assigned, based on training and qualifications.
* Knowledge of law enforcement principles, methods, techniques, and practices including court procedures, community relations, identification, patrol, traffic control, report preparation, custody of persons and property, and crime prevention.
* Knowledge of and the ability to interpret federal, state, county, and City of Missoula laws and ordinances to be enforced.
* Knowledge of and the ability to learn equipment used in law enforcement, including communications equipment, automobiles, etc.
* Skill in providing effective customer service, including professionally and sensitively serving distressed citizens.
* Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications.
* Skill in preparing reports documenting facts and actions regarding criminal and civil law enforcement incidents.
* Skill in negotiating and communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
* Ability to maintain and exhibit integrity and discretion in handling the confidential and sensitive information of police records.
* Ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
* Ability to have a keen attention to detail and accuracy.
* Ability to learn street names and locations throughout the Missoula community.
* Ability to learn departmental and City of Missoula practices and procedures, including Montana Code Annotated and Missoula Municipal Code pertaining to police activities and public safety.
Working Conditions:
* Work environment may involve occasional exposure to unavoidable seasonal weather conditions, occupational hazards, biohazards, and physical risks, which require following basic safety precautions.
* Duties involve significant contact with the public, including agitated or intoxicated individuals and persons with mental disorders.
* A large portion of the workday is spent patrolling on foot and/or bike eight months of the year.
* Any combination of education and experience equivalent to two (2) years' experience with criminal justice, social services, or another relevant field.
* Must have a valid Montana driver's license with a verified acceptable driving record, or the ability to obtain within 30 days of hire.
* Must obtain Criminal Justice Information Network (CJIN) certification within six (6) months of hire.
* Must be able to pass a police background investigation and sign statement of confidentiality.
* Experience with a law enforcement agency, preferred.
The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.
$22.2-25.9 hourly 17d ago
Farmers Insurance Customer Retention Specialist
Tamara Majszak Farmers Insurance
Account specialist job in Bozeman, MT
Job Description
Dont wait, take the next step in your career today. Tamara Majszak Farmers Insurance in Bozeman, Montana, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now
to join our team and our commitment to customer satisfaction and success.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Follow through and exceed current and prospective client expectations.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
$28k-36k yearly est. 7d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account specialist job in Helena, MT
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 2d ago
Test Content Services Specialist
Psi Services 4.5
Account specialist job in Helena, MT
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 20d ago
Account Representative - State Farm Agent Team Member
Misti Svoboda State Farm
Account specialist job in Missoula, MT
Job Description
Account Representative - State Farm Agent Team Member
Full time
At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work-life balance, and long-term career growth.
Performance-based commission structure
401(k) retirement plan with employer match
Medical insurance
Disability insurance
Life insurance
Paid Time Off (vacation, sick, and personal days)
Paid company holidays
Clear career advancement paths to support long-term growth
ROLE DESCRIPTION:
As Account Representative for Misti Svoboda State Farm Agent you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Compensation - $40,000 - $60,000
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$40k-60k yearly 8d ago
Treatment Service Specialist - School-Based Services (Hamilton, MT)
Aware 4.3
Account specialist job in Hamilton, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment service specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization?AWARE treatment service specialists earn $19.75-$21.92 per hour. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$19.8-21.9 hourly 20d ago
Surgical Services Charge Specialist
Surgery Partners 4.6
Account specialist job in Great Falls, MT
At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.
POSITION OVERVIEW:
Responsible for daily entry of charges that appropriately reflect all services, procedures, and supplies utilized for each patient in Surgical Services. Ensures all surgical service charges are entered and reconciled into the Electronic Medical Record (EMR) System on a daily basis by checking the reconciliation report and work queue reports via the batching method after documentation is finalized by surgical RN. Checks final schedule to ensure add on cases are accounted for. Identifies and submits for correction of documentation deficiencies. Works closely with clinical team and business services team to ensure accuracy of billing and implant items are correctly priced. Will require direct interface with clinical team for clarification and further explanation. Works collaboratively with all physician offices to schedule all surgical cases for GFCH in a timely and efficient manner. Works cooperatively with: New Patient Registration, Insurance Desk, Surgery Providers and/or office staff and external customers. Receives direction from: Director of Quality and Operating Room Clinical Leadership.
EDUCATION:
* High School diploma or equivalent, required
* Additional related education and/or experience preferred.
EXPERIENCE:
* Experience in a healthcare highly preferred.
LICENSE/CERTIFICATIONS:
* Valid driver's license when driving any vehicle for work-related reasons
KNOWLEDGE/SKILLS/ABILITIES:
* Ability to work independently under regular supervision.
* Uses structured work procedures and independent judgement to solve problems and achieve high quality levels.
* Work output has a significant impact on business goal attainment.
* Customers include physicians, nurses, physician office staff, third party payors, central billing staff, staff from other departments and patients/patient families
* Ability to perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
* Provides all customers of Great Falls Clinic Hospital with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS:
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
* Criminal background check
* Drug Screening
* Health and Immunizations Screening
ABOUT US:
In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.
Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.
ABOUT GREAT FALLS:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$26k-31k yearly est. 5d ago
Billing Coordinator
Kone Inc. 4.1
Account specialist job in Helena, MT
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and support your local territory as our Billing Coordinator for KONE Helena, MT?
* Do you enjoy working in a fast-paced environment?
* Are you able to collaborate with all levels of the organization to achieve business goals?
* Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
* Do you have a customer service mindset?
* Have your organizational skills supported colleagues in their responsibilities?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Billing Coordinator, you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders need to contain accurate customer Work Order numbers and need to ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing.
You will also, manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice deliver methods, lien waivers based on contractual requirements).
You will also, analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.
You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.
You will bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation:
* We value your authentic self
* Diversity, equity and inclusion is embedded in our strategy and values
* Collaborative, creative and supportive work environment
* Passionate about safety, quality and innovation
* We care about the communities where we live and work
Just some of our many benefits include:
* Competitive salary
* Flexible work schedule
* Opportunities to learn and grow
* Matching 401K
* Comprehensive health and wellness plans for the entire family
* Paid holidays and paid time off
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
* Beware of Recruitment Scams*
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
#LI-CJ1
The hiring range for this role is $50,800 - $69,800. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on ********************
$50.8k-69.8k yearly Auto-Apply 60d+ ago
Data collector / Driver in Missoula, MT
TSMG
Account specialist job in Missoula, MT
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$34k-38k yearly est. 14d ago
Data collector / Driver in Missoula, MT
Tsmg
Account specialist job in Missoula, MT
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
$34k-38k yearly est. Auto-Apply 60d+ ago
Enterprise Account Specialist
Dodge Construction Network
Account specialist job in Helena, MT
Dodge Construction Network (Dodge) is looking for an Enterprise AccountSpecialist is to harness the power of Dodge's product suite, data, and analytics to fuel our sales growth and innovation. Through meticulous analysis, strategic insights, and collaboration with diverse teams, the role is pivotal in crafting enterprise account sales strategies that elevate our customer retention and ensure our customers achieve effective usage of our products The Enterprise AccountSpecialist will use their expertise and insights to directly influence our sales and service approach, shaping our company's trajectory for large, strategic enterprise accounts.
This is a full-time position and reports directly to the VP, Product GTM.
**_Preferred Location_**
This is a remote, home-office based role and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Minimal travel is expected for this role.
**_Essential Functions_**
+ Work with and support Enterprise Account Managers and Account Executives as related to Dodge Business Intelligence solutions (SpecShare, BuildShare, MarketShare), BuilderSeries, and charter products
+ Collaborate with senior-level strategy and forecasting professionals at client organizations to support the utilization of Dodge market sizing tools
+ Serve as the SME for all Dodge forecasting, analytics, and BI tools as well as BuilderSeries and charter products
+ Identify areas within existing and prospective clients where Dodge products could be applied and work with existing customers to drive better product adoption and usage of current products
+ Assist in the discovery, scoping and pricing of analytics related products and offerings
+ Leverage existing account relationships to support Enterprise Account Managers upsell and cross-sell strategies
+ Ensure renewals at strategic enterprise accounts is achieved without loss of revenue and leverage customer relationships to proactively identify any risk to renewal
+ Stay updated on industry trends, competitor data solutions, and market dynamics to adapt and enhance sales strategies accordingly
+ Foster collaboration with product teams to communicate customer feedback and data requirements, ensuring our product remains competitive and aligned with market demands.
**_Education Requirement_**
Bachelor's degree in Business Analytics, Data Science or other related field or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 10+ years of experience in sales analytics, preferably within a SaaS environment
+ Proficiency in analytics tools and software
+ Strong understanding of both the sales process and the SaaS business model
+ Exceptional communication skills, with the capability to translate intricate data findings into actionable insights
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-20
$28k-41k yearly est. 21d ago
Service Response Specialist (Registry)
Benefis Health System 4.5
Account specialist job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Responsible for providing ambulation, transfer/transport, and accommodating lift needs for the patient. Available via dispatch to transport patient care items and equipment. Communicates in a timely manner with the patient, family, and healthcare team as needed and documents care according to hospital policy/procedure.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
Current Nursing Assistant, EMT- Basic, or Surgical Tech Certification in the State of Montana required.
Prior CNA/ EMT experience preferred.
Current BLS certification by American Heart Association, preferred (able to acquire upon hiring)
Current/ Valid driver's license preferred
$28k-33k yearly est. Auto-Apply 60d+ ago
Accounts Receivable/Payable Clerk
Communication Resources 4.2
Account specialist job in Missoula, MT
Job DescriptionSalary: $19-25
Our History: Communication Resources started in Missoula, MT in 2004 with the goal of providing great service and professional installation of Structured cabling and technology systems. Our Mission: Helping customers in our communities obtain and improve business technology solutions. Accomplished by providing connectivity and peace of mind in the ever-evolving world.
Position:Accounts Receivable/Payable Clerk
Employment Type:Full time or Part time (depending on applicant)
Responsibilities and Duties:
This position is set to work alongside Bookkeeping/Accounting
Work with our various teams to ensure project and service invoicing is accurate and processed within 24 hours of submission. Manage and process accounts each month.
Ensure company bills are paid and processed properly and in a timely manner.
Collects: Contact customers, send invoicing and verifying contact information, gathering payment.
Various monthly, quarterly and yearly reports.
Qualifications and Skills:
- 1+ years AR/AP & office experience
- High School Diploma
- Organized with a high attention to detail.
- Accurate bookkeeping skills.
- Able to multi-task and work within a team environment.
-Strong problem solving skills.
- Able to generate reports with clearly defined and accurate information.
- Capable of developing an effective process.
- Strong oral and written communication skills.
$19-25 hourly 27d ago
Neuropsych Account Specialist - Missoula MT
Neurocrine Biosciences 4.7
Account specialist job in Missoula, MT
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
$47k-60k yearly est. Auto-Apply 58d ago
Patient Resolution Specialist
Intermountain Health 3.9
Account specialist job in Miles City, MT
The Patient Resolution Specialist (PRS) is responsible for handling inquiries from patients, assisting with billing questions and complaints, cashier functions, payments and payment plan. Serves as a patient facing liaison between the Revenue Service Center and patient(s). The role involves utilizing the overall knowledge of the Revenue Service Center to provide accurate information and resolution. Has the ability to stay calm under pressure, resolve complex issues and ensure patient satisfaction.
**Essential Functions**
+ Answer incoming calls and respond to patient inquires in person, on the phone, or via email
+ Provide insurance education to patients on out-of-pocket expenses and education on the billing process.
+ Investigates and resolves patient billing issues through research, escalating to the appropriate department when necessary.
+ Submit, track and manage Customer Resolution Management (CRMs) via Epic for care site specific inquiries.
+ Collects payments and establishes payment plans
+ Provide estimates for future services
+ Completes cashier duties for the care site; collections, reconciling and deposits.
**Skills**
+ Regular attendance
+ Advanced interpersonal and communication skills
+ Ability to stay calm under pressure
+ Computer literacy
+ Adaptability
+ Insurance
+ Billing/Authorization/Estimates
+ Problem Solving
**Required Qualifications**
+ High School Diploma or GED
+ Two (2) years' experience in customer service, collections or billing
+ Working knowledge of Epic
+ Basic knowledge of estimates, general medical billing process and insurance
**Preferred Qualifications**
+ Three (3) years' experience in customer service, collection or billing
+ Financial Counseling experience
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies and able to assess customer needs. ·
+ Ongoing interactions with customers that require employee to communicate as well as understand spoken information and address issues quickly and accurately. ·
+ Manual dexterity of hands and fingers to manipulate equipment with precision and accuracy. This includes computer, phone and internet set up and use.
**Location:**
Holy Rosary Hospital
**Work City:**
Miles City
**Work State:**
Montana
**Scheduled Weekly Hours:**
25
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$35k-40k yearly est. 15d ago
Billing Specialist
Center for Mental Health 3.6
Account specialist job in Great Falls, MT
)
Full-Time, Non-Exempt, Great Falls
Complete all client billing and perform a variety of routine and non-routine clerical duties. Required knowledge of Medicare, Medicaid, Commercial and all applicable private insurance billing procedures. Responsible for staying current with State, Federal, and other insurance regulations for all payers. Maintain tables in the billing system software with current regulation and price changes.
Job Duties:
Reviews the “pre-billing” stages of billing company- wide for accuracy and makes suggestions for corrections.
Prepare and submit billing for all programs through an electronic billing system.
Reviews billing reports for accuracy, timeliness, denials, and revenue leakage.
Analyze billing reports through all phases for errors and makes suggested corrections.
Reviews monthly accounts receivable aging reports and makes recommendations to management.
Assist in month-end and year-end closing.
Identify and recommend cost-effective solutions.
Performs or assists management with miscellaneous reports/projects as needed.
Identify and make recommendations to streamline billing processes and improve collections.
Minimum Qualifications:
Demonstrated understanding of medical billing is essential for this position.
Familiarity with medical billing software programs.
Computer literacy skills, especially with MS Excel and intermediate data entry and computation.
Analytical skills with a strong ability of organization and detail.
Proven time management skills and ability to work under strict deadlines.
Medical terminology preferred. ICD-10 and CPT knowledge preferred.
Respect confidentiality of information laws and local ethics.
Experience with Cerner billing software is a plus.
Wage = $17.55+ DOE
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record checks.
About Us:
Since 1976, we have been dedicated to 14 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$31k-36k yearly est. Auto-Apply 55d ago
Medical Billing & Collections Specialist
Logan h Ealth
Account specialist job in Kalispell, MT
At Logan Health, we're more than just a healthcare provider-we're a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place you'll be proud to call home.
Our Mission: Quality, compassionate care for all.
Our Vision: Reimagine health care through connection, service and innovation.
Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Join the Patient Accounting Team!
Location: Logan Health Medical Center - Kalispell, Montana
Schedule: Day Shift - Variable Hours | PRN Status
The Medical Billing & Collections Specialist plays a vital role in ensuring the accuracy, completeness, and timeliness of claim submissions, closely monitoring claim statuses, investigating rejections and denials, and documenting all account activities. This role requires strong critical thinking skills and an in-depth understanding of insurance eligibility, payment methodologies, and contractual adjustments based on government regulations.
Additionally, this role works heavily with Medicare and Medicare Advantage plans and requires familiarity with governmental regulations and guidelines. The applicant must demonstrate proficiency in billing systems, to optimize efficiency, ensure compliance, and facilitate the seamless processing of claims. With a keen attention to detail and expertise in navigating complex insurance requirements, this position supports operational excellence and contributes to the organization's financial health.
Key Responsibilities:
Submit and monitor claims to primary, secondary, and/or tertiary insurance companies according to insurance guidelines.
Perform follow-up on unpaid insurance claims identified via aging reports.
Review and process claim appeals and refund requests as needed.
Identify and report trends and insurance issues related to billing and reimbursement to leadership.
Maintain Privacy & Confidentiality of patient information and organizational operations in accordance with HIPAA.
Reallocate and settle misapplied insurance payments and adjustments.
Basic Qualifications:
2+ years of experience in a business, medical, or clinical environment.
Proficiency in Electronic Medical Record (EMR) billing systems.
Strong knowledge of medical terminology and health insurance guidelines.
Fluent in English, both spoken and written.
Preferred Qualifications:
Experience with Medicare and/or Medicaid UB-04 & CMS-1500 claim forms.
Advanced skills in Electronic Medical Record Billing systems, including Meditech and Cerner.
Proficiency in Microsoft Office Suite, particularly intermediate skills in Excel (e.g., data entry, formulas, basic functions), Microsoft Teams Outlook.
Strong time management, organizational, and relationship-building skills.
Ability to prioritize tasks in a fast-paced environment with minimal supervision.
Maintains regular and consistent attendance as scheduled by department leadership.
---
Qualifications:
Minimum of one (1) year experience in a hospital or medical office setting preferred.
Proficient with basic accounting and ten-key by touch preferred. Prior experience with business mathematical tasks and correspondence preferred.
Excellent interpersonal and customer service skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, and ability to learn other software as needed. Proficiency in Excel preferred.
Possess ability to maintain confidentiality and understand HIPAA guidelines and other applicable federal laws.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Commitment to working in a team environment and maintaining confidentiality as needed.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Job Specific Duties:
Analyzes and interprets account data to facilitate timely claim and payment resolution as applicable to assigned area(s). Collaborates and/or refers unresolved issues and escalates to appropriate party.
Posts payments and adjustments utilizing the appropriate fee schedule, policy and/or procedures in accordance with patient statements, remittance advices, insurance carriers, electronic downloads, etc. and as applicable to assigned area(s).
Identifies credits, variances and trends. Performs appropriate action to facilitate resolution in a timely manner.
Documents all communication, both written and verbal, in an accurate, clear and factual manner.
Completes account maintenance review to ensure account information is accurate within billing system.
Acts as a Patient Accounting liaison between patients, clients, providers, payers, vendors and other Logan Health departments as applicable to assigned area(s).
Interprets explanation of benefits (EOB) message codes, validates payer processing and identifies potential payment discrepancies as applicable to assigned area(s).
Effectively manages assigned work in accordance with team expectations, department productivity, and quality standards and as applicable to assigned area(s).
Provides exceptional customer service to stakeholders for questions and concerns.
Responsible for all Medicare, Medicaid, and Case Management insurance denials processing as applicable to assigned area(s).
Responsible for all insurance appeals and works with appropriate stakeholders to ensure completion as applicable to assigned area(s).
Serves as point of contact for quotes, equipment authorization, etc. as applicable to assigned area(s).
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Maintains regular and consistent attendance as scheduled by department leadership.
Shift:
Day Shift - Variable Hours (United States of America)
Location: Logan Health Medical Center - Kalispell, Montana
Schedule: Day Shift - Variable Hours | PRN Status
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.
Pay rates and scheduling practices may vary by department.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
$30k-37k yearly est. Auto-Apply 23d ago
Billing Specialist
Manyriverswholehealth
Account specialist job in Great Falls, MT
)
Full-Time, Non-Exempt, Great Falls
Complete all client billing and perform a variety of routine and non-routine clerical duties. Required knowledge of Medicare, Medicaid, Commercial and all applicable private insurance billing procedures. Responsible for staying current with State, Federal, and other insurance regulations for all payers. Maintain tables in the billing system software with current regulation and price changes.
Job Duties:
Reviews the “pre-billing” stages of billing company- wide for accuracy and makes suggestions for corrections.
Prepare and submit billing for all programs through an electronic billing system.
Reviews billing reports for accuracy, timeliness, denials, and revenue leakage.
Analyze billing reports through all phases for errors and makes suggested corrections.
Reviews monthly accounts receivable aging reports and makes recommendations to management.
Assist in month-end and year-end closing.
Identify and recommend cost-effective solutions.
Performs or assists management with miscellaneous reports/projects as needed.
Identify and make recommendations to streamline billing processes and improve collections.
Minimum Qualifications:
Demonstrated understanding of medical billing is essential for this position.
Familiarity with medical billing software programs.
Computer literacy skills, especially with MS Excel and intermediate data entry and computation.
Analytical skills with a strong ability of organization and detail.
Proven time management skills and ability to work under strict deadlines.
Medical terminology preferred. ICD-10 and CPT knowledge preferred.
Respect confidentiality of information laws and local ethics.
Experience with Cerner billing software is a plus.
Wage = $17.55+ DOE
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record checks.
About Us:
Since 1976, we have been dedicated to 14 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$30k-38k yearly est. Auto-Apply 56d ago
Billing Specialist
Many Rivers Whole Health
Account specialist job in Great Falls, MT
Job Description
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Full-Time, Non-Exempt, Great Falls
Complete all client billing and perform a variety of routine and non-routine clerical duties. Required knowledge of Medicare, Medicaid, Commercial and all applicable private insurance billing procedures. Responsible for staying current with State, Federal, and other insurance regulations for all payers. Maintain tables in the billing system software with current regulation and price changes.
Job Duties:
Reviews the “pre-billing” stages of billing company- wide for accuracy and makes suggestions for corrections.
Prepare and submit billing for all programs through an electronic billing system.
Reviews billing reports for accuracy, timeliness, denials, and revenue leakage.
Analyze billing reports through all phases for errors and makes suggested corrections.
Reviews monthly accounts receivable aging reports and makes recommendations to management.
Assist in month-end and year-end closing.
Identify and recommend cost-effective solutions.
Performs or assists management with miscellaneous reports/projects as needed.
Identify and make recommendations to streamline billing processes and improve collections.
Minimum Qualifications:
Demonstrated understanding of medical billing is essential for this position.
Familiarity with medical billing software programs.
Computer literacy skills, especially with MS Excel and intermediate data entry and computation.
Analytical skills with a strong ability of organization and detail.
Proven time management skills and ability to work under strict deadlines.
Medical terminology preferred. ICD-10 and CPT knowledge preferred.
Respect confidentiality of information laws and local ethics.
Experience with Cerner billing software is a plus.
Wage = $17.55+ DOE
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record checks.
About Us:
Since 1976, we have been dedicated to 14 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
How much does an account specialist earn in Missoula, MT?
The average account specialist in Missoula, MT earns between $24,000 and $48,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Missoula, MT
$34,000
What are the biggest employers of Account Specialists in Missoula, MT?
The biggest employers of Account Specialists in Missoula, MT are: