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Account specialist jobs in Missouri - 634 jobs

  • Customer Support Specialist

    Alphabe Insight Inc.

    Account specialist job in Kansas City, MO

    Catch Vibe Voice is a growing communications-driven organization focused on delivering clear, consistent, and impactful messaging. We work closely with internal teams and external partners to ensure our brand voice is professional, aligned, and effective across all touchpoints. Our culture values collaboration, accountability, and long-term growth. Job Description We are seeking a motivated and detail-oriented Customer Support Specialist to join our team in Kansas City, MO. In this role, you will serve as a key point of contact for customers, ensuring their inquiries are handled with accuracy, efficiency, and professionalism. You will contribute directly to maintaining high service standards while supporting internal processes and operational goals. This position is ideal for individuals who value clear communication, problem-solving, and a structured work environment. Responsibilities Respond to customer inquiries in a professional and timely manner Provide accurate information and resolve issues efficiently Maintain clear and organized documentation of customer interactions Collaborate with internal teams to ensure consistent service delivery Follow established procedures while identifying opportunities for improvement Uphold company standards for quality, confidentiality, and communication Qualifications Strong verbal and written communication skills Ability to remain professional and composed in a fast-paced environment Excellent attention to detail and organizational skills Problem-solving mindset with a customer-oriented approach Ability to work independently as well as part of a team Basic computer proficiency and willingness to learn internal systems Additional Information Competitive salary ($50,000 - $54,000 annually) Opportunities for professional growth and internal advancement Structured onboarding and ongoing training Supportive and collaborative work environment Stable full-time position with long-term potential
    $50k-54k yearly 2d ago
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  • Senior Collections Specialist

    Anders 4.2company rating

    Account specialist job in Saint Louis, MO

    The Finance Department of one of the fastest-growing accounting firms in the country is seeking a Senior Collections Specialist who is motivated to learn, excited to collaborate and passionate about delivering outstanding results. This individual will have a direct impact on our firm's mission of serving as a catalyst for those striving to achieve their highest potential. In this role, you will play a critical role in managing the firm's accounts receivable portfolio. This position is responsible for the collection of outstanding client invoices, ensuring timely follow-up and resolution of outstanding invoices. The ideal candidate will have strong communication skills and an ability to negotiate effectively. What You'll Do: Manage portfolio of client accounts to ensure timely collection of outstanding invoices Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments. Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives Evaluate client payment trends and escalate delinquent accounts as necessary Negotiate terms for settlements and payment plans with delinquent clients Utilize financial data to identify trends, patterns and opportunities for process improvements Prepare regular reports on collection performance and trends for senior management Maintain accurate records of collection activities in the firm's financial systems Maintain documentation of collection policies and procedures Provide problem solving assistance and participate in large department projects Establish and maintain effective working relationships with clients, client facing professionals and staff What We're Looking For: Excellent written and oral communication skills Strong organization skills Negotiation skills Detail-oriented with high degree of accuracy Excellent analytical and troubleshooting skills Strong client service skills with the ability to interact with all levels of management Able to operate in a fast moving, team-oriented collaborative environment with tight deadlines Proficient use of financial, accounting and collections systems Working knowledge of accounting principles, practices and procedures Ability to exercise discretion and strong judgment when handling confidential information Your Qualifications: 5+ years of billing and collections experience in a CPA firm, law firm or professional services firm Bachelor's degree preferred Working knowledge of CCH Practice Management preferred Strong working knowledge of Excel and Word The stated pay scale reflects the range that Anders reasonably expects to pay for this position. The actual pay rate for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and firm business practices. Salary Range $67,000-$75,000 USD Why You'll Love Working Here: At Anders, taking care of our employees is a top priority. Our welcoming and collaborative culture will make you feel like a part of the team from day one. From professional development opportunities to benefits that directly impact mental, physical and financial wellness, Anders offers unique incentives that enrich your life and facilitate growth, including our Work Flex program which gives you the opportunity to work at our Chesterfield office, our Downtown St. Louis office, remotely, adopt a hybrid approach or even switch between these options as you prefer. Learn more about our full benefit offerings, Work Flex program, and our Inclusion Network at our careers page: anderscpa.com/careers/working-at-anders/ All applicants for this position must be authorized to work in the United States now and in the future without requiring sponsorship. For 60 years, Anders has delivered full-service accounting, tax, audit and advisory services to growth-oriented companies, organizations and individuals. Every day, our partners and staff serve as a catalyst for those striving to achieve their highest potential and carry this mentality on to our clients and community. Ranked #75 on Accounting Today's List of Top Accounting Firms and continually named a Top Workplace, Anders is a member firm of LEA Global, one of the largest international associations of independent accounting firms. For more information on Anders, visit anderscpa.com and follow us on Facebook, LinkedIn, and Instagram: @AndersCPA If you have questions about the data we collect and how it's used, view the Anders Privacy Policy.
    $67k-75k yearly 2d ago
  • Accounts Payable Processor

    First Bank 4.6company rating

    Account specialist job in Saint Louis, MO

    About this Role Join our Accounts Payable team as a skilled finance specialist, where you'll play a key role in ensuring efficient, accurate, and timely processing of payments and vendor relations. This hybrid position offers flexibility to work both in-office and remotely, supporting First Bank's commitment to operational excellence and strong vendor partnerships. In this Role You Will Ensure Accurate and Timely Vendor Payments: Process daily vendor invoices and payment batches using the COUPA accounts payable system, maintaining precision and meeting deadlines across multiple payment channels. Drive Audit-Ready Procurement Operations: Collaborate with the Vendor Management team to support clean audits and streamline procurement processes for compliance and efficiency. Optimize Real Estate Spend: Handle landlord rent and CAM payments, conducting spend analysis to identify cost-saving opportunities. Maintain Reliable Financial Records: Oversee accounts payable and expense reimbursement systems, ensuring records are complete, organized, and audit-ready. Deliver Actionable Financial Insights: Perform daily and monthly account reconciliations and generate reports that inform decision-making and promote organizational effectiveness. Resolve Vendor Inquiries Promptly: Monitor the Accounts Payable inbox, research and resolve vendor questions, and facilitate communication to maintain strong partnerships. Support Regulatory Compliance: Review 1099 reports for accuracy and compliance with regulatory standards. Enhance Operational Efficiency: Promote digital engagement with vendors, drive portal adoption, and increase e-invoicing rates. Facilitate Onboarding: Set up new employees in accounts payable and expense reimbursement systems, ensuring smooth transitions. Execute Special Projects: Complete ad hoc analyses, reports, and special projects as assigned to support department goals. Qualifications, Competencies and Skills Proficient knowledge of accounts payable processing Associates degree in accounting or finance preferred Minimum of 2-3 years related accounts payable experience required Preferred software experience: Coupa, PeopleSoft AP, Chrome River, Visual Lease Proficiency in Excel Adaptable and dynamic in a progressive, changing environment Strong technical, analytical, and recordkeeping skills Creative thinker with a positive, proactive attitude Able to work independently and collaboratively within a team Excellent time management, organization, and communication skills
    $29k-35k yearly est. 3d ago
  • Slot Service Specialist/Dual Rate Supervisor

    Ameristar Casino Resort Spa St. Charles 4.6company rating

    Account specialist job in Saint Charles, MO

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times. This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property. Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity. Provide cash handling service to casino patrons in your assigned areas of Casino Floor. Responsible for assigned casino funds and proper handling of funds exchanges. Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance. Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Ensure that the slot machines are operating properly, and all procedures are executed according to company policy. Perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino. Comply with all Company and departmental policies, procedures, and internal controls. All other duties as assigned. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $28k-33k yearly est. 4d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Nicholas Mortallaro-State Farm Agent

    Account specialist job in Grain Valley, MO

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ABOUT US: At our top-performing insurance and financial services agency, we believe in a work hard, play hard culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customer service while ensuring our clients are properly protected. We pride ourselves on fostering an environment that supports professional development and personal growth. Here, youll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals. Join us if youre ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life. You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029 At Mortallaro Insurance Agency Inc, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $26k-33k yearly est. 13d ago
  • HRSG Process Specialist

    Nooter/Eriksen 4.3company rating

    Account specialist job in Fenton, MO

    Job Description Would you like to be a part of a company that is employee owned? Consider joining a talented team of engineering professionals at Nooter/Eriksen Inc. We specialize in HRSG (Heat Recovery Steam Generator) design, construction and supply of equipment and solutions in the power industry worldwide. Nooter/Eriksen is seeking an experienced HRSG Process Specialist to join our Thermal Design Team. This role is part of a team that is responsible for designing HRSGs and ensuring their reliable operation. This position is located in Fenton, MO. The expectation is that this will be a hybrid position depending on business needs. Make an Impact! There's never been a more exciting time to join the energy infrastructure industry, especially an employee-owned OEM with profit-based incentive opportunities! This role offers the opportunity to directly impact the efficiency and reliability of modern power generation systems. As an HRSG Process Specialist, you will be at the forefront of optimizing combined cycle plant performance and shaping the future of energy technology. About Nooter/Eriksen: Nooter/Eriksen is an employee-owned company with headquarters in Fenton, MO and Milan, Italy. We offer a flexible work schedule with the option of working half-days on Fridays, year-round! We provide a full benefits package. Our 401(K) provides an employer match and an annual non-elective contribution. We provide medical with an employer contribution toward the HSA. Dental and Short-Term disability is 100% covered by the company. We also offer vision and fitness reimbursement. We pride ourselves on our collaborative environment where employees are empowered to advance their career, explore career paths, and grow personally and professionally. DAY IN THE LIFE: The HRSG Process Specialist will be responsible for analyzing process related field issues and advising suggested approach, coordinating technical resolutions to known problems and changes to programs, policies, philosophies, and procedures, evaluating technical acceptability of new design concepts; and providing on-going review of current technical execution and current design concepts and approaches. As an HRSG Process Specialist you will have three main areas of responsibility: Work with all departments to provide support on process related technical issues, accurately diagnose root causes, create clear and compelling reports summarizing diagnosis and recommended mitigation; Lead or participate on internal cross-functional study teams to improve existing technology or evaluate new technology; and Coordinate changes to programs, policies, philosophies, and procedures related to process design, and create written summaries to capture best practices and effectively share this knowledge with others to develop their understanding. QUALIFICATIONS. We want the person selected for this role to be successful! The following qualifications are essential to be effective in this role: Four-year degree required; BSME or BSChE preferred. At least 12 years of experience in power generation, preferably with combined cycle power plants or OEMs specializing in HRSGs. Developing technical papers, presentations, design programs and procedures related to process engineering (heat transfer, thermodynamics, fluid dynamics, control logic). Independently managing important, complex technical customer negotiations. Leading internal or external task teams and driving timely results. Working with executive management and all levels of an organization. Ability to read, write, problem solve, make quick decisions, interpret data and analyze results; effective written and verbal communication is essential. Domestic and international travel up to 20% required for this role. If you are interested in this position, please simply click the Apply button or visit our careers page at ********** to get started! Our application is quick and should take you less than 5 minutes to fill out. Your information will be then sent directly to the Recruiter. Nooter/Eriksen is committed to creating and maintaining an environment in which all employees feel valued, included, safe, and empowered to do their best work. We are proud to be an equal opportunity workplace and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Pre-employment drug screen and background check required. Job Posted by ApplicantPro
    $69k-89k yearly est. 17d ago
  • Account Services Representative

    United Bank of Union 3.3company rating

    Account specialist job in Union, MO

    We have a great opportunity for an energetic, motivated, community-oriented individual interested in joining the UBU team as Account Services Representative. Responsibilities include promoting business for the Bank by delivering an excellent customer service experience to our existing clients and to potential clients. Essential Duties: Assist customers with opening new accounts such as Checking, Savings, Certificates, IRA's, Safe Deposit Box, ATM/Debit/Gift Cards and providing assistance regarding account information. Perform account maintenance of all deposit accounts. In depth knowledge of all products offered (ex: Internet Banking, Bill Pay) Answer inquiries from customers regarding balancing check books, account information. Cross selling all products. (Internet Banking, Mobile Banking, Mobile Capture, Bill Pay, My Business Banking, Merchant Capture and any other product the bank may offer) Process returned mail, check orders and address changes. Maintenance of Safe Deposit Box. (Drilling, sending out notices, past dues, and swapping keys). Maintain and update customer information into 360View (CRM). Address and resolve customer issues in a timely manner. Participate in promotional events and campaigns. If goals are given-expected to meet them. Attend monthly department meetings to discuss changes. UBU offers comprehensive benefits package and perks: paid time off; paid childbirth/parental leave; health, vision, dental, life insurance; employee assistance program; 401K plan; professional development opportunities; gym reimbursement; monthly lunch n learn program; volunteer opportunities; work-life balance; and more. Qualifications What Makes You Stand Out: The ideal candidate has exceptional customer service skills; detail oriented; ability to communicate effectively (oral and in writing); ability to organize and prioritize to meet deadlines; previous banking experience preferred. Our UNITED Core Values will tell you who we are: U - Understanding (because UNDERSTANDING the needs and views of others leads to effective communication and respect). N - Neighborly (because being NEIGHBORLY and serving our community is essential to our success). I - Integrity (because having INTEGRITY builds trustworthy relationships). T - Teamwork (because when we work and adapt as a TEAM we can outperform our competition). E - Energy (because working in an ENERGETIC environment makes work fun). D - Dependability (because being DEPENDABLE helps us achieve our goals and promotes accountability). United Bank of Union is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. FDIC Member
    $27k-32k yearly est. 11d ago
  • Billing Coordinator - Kansas City

    Direct Counsel

    Account specialist job in Kansas City, MO

    Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment. Position Overview The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle. Key Responsibilities Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines. Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing. Submit electronic invoices through various e-billing platforms and monitor approvals. Research and resolve billing discrepancies, ensuring adherence to firm and client requirements. Collaborate with the finance team to streamline billing workflows and improve efficiency. Maintain detailed billing records and produce periodic reports as needed. Qualifications Minimum 3 years of legal billing experience in a large law firm setting is required. Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle. Proficiency with Elite 3E, Aderant, or similar legal billing software. Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills. Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability. Compensation & Benefits Salary Range: $60,000 - $90,000 (higher end for top performers). Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
    $60k-90k yearly 23d ago
  • Sr Accounts Payable Specialist

    Charter Spectrum

    Account specialist job in Saint Louis, MO

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to dive into the dynamic world of accounts payable, taking charge of crucial functions and ensuring smooth operations? As a Senior Accounts Payable Specialist at Spectrum, you will play a key role in managing check runs and will provide support to the Accounts Payable Manager in maintaining efficient daily operations within the department. In this role, you will support Spectrum's mission to keep millions of customers connected by upholding the company's financial operations. How You'll Make an Impact * Input accounts payable into the accounting system, process checks, generate check reports, and mail to vendors * Research invoices, both paid and unpaid, including cleared check inquiries and voiding of checks * Review automatic issue payment for correct coding, sufficient documentation including contracts, and correct authorization * Perform accounts payable related special projects as needed * Assist Associate Accounts Payable Specialists and Accounts Payable Specialists with questions * Assist Accounts Payable Manager with the training of new employees * Maintain records and files in accordance with established filing system * Perform other duties as requested by Accounts Payable Manager Working Conditions * Office environment (four days in office/one day remote after 90 day training period) Physical Requirements * Ability to lift and carry loads of 20 lbs. or more in performance of job duties What You'll Bring to Spectrum Required Qualifications Education * College coursework in accounting or related field, or equivalent work experience Experience * 2+ years of Accounts Payable work experience Skills * Ability to read, write, speak and understand English * Ability to work independently and to prioritize and organize effectively * Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner * Ability to use personal computer and software applications (word processing, spreadsheet, etc.) * Knowledge of basic accounting procedures * Knowledge of SAP S/4; HANA and Ariba #LI-LB1 FAP110 2025-62897 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $45k-65k yearly est. 59d ago
  • Client Specialist Key at the shops of Clarkson corner

    Knitwell Group

    Account specialist job in Chesterfield, MO

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value ā€œWE CAREā€: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00142 Chesterfield MO-Chesterfield,MO 63017Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $28k-46k yearly est. Auto-Apply 60d+ ago
  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Jefferson City, MO

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $28k-45k yearly est. 31d ago
  • Accounts Payable Assistant

    Job Listingsnational Beef Packing Co., LLC

    Account specialist job in Kansas City, MO

    Find your future at National Beef! National Beef of Kansas City, Missouri, is seeking to hire a qualified professional to fill a position as Accounts Payable Assistant. With competitive pay and benefits, stable work, and an environment that is caring and supportive, National Beef could become your next career move! Competitive wages and benefits: Family-friendly benefits including Health, Dental, and Vision 401 (k) with Company match Paid Vacation Paid Holidays Tuition Reimbursement Responsibilities Accounts Payable Assistant responsibilities include but are not limited to: Daily input for box freight loads for multiple National Beef facilities Receiving and evaluating incoming load documents for proper authorization and backup Creating weekly freight payments Willing to cross-train other Accounts Payable roles Other duties as assigned This is an on-site position. Qualifications Qualified candidates for the Accounts Payable Assistant position should possess the following: High School Diploma or equivalent Two years' work-related experience is preferred but not required General office skills Good work ethic and ability to work well with others Excellent written and verbal communication skills Ability to effectively organize and handle multiple tasks simultaneously Reasoning and problem-solving ability Attention to detail, accuracy and neatness Experience working with Excel Worksheets Must be at least 18 years of age or older. Applicants must be authorized to work for ANY employer in the U.S. We are unable to provide visa sponsorship at this time. Company Overview National Beef is a leader in producing fresh, chilled and further processed beef products for customers in the U.S. and worldwide. We offer a variety of employment opportunities in our production, packaging, and hide tanning facilities that stretch from the western plains to the east coast. We strive to be the preferred employer in every one of those communities, whether it's measured by the number of people employed or the good we do in the area. We invite you to join our family, wherever you call home. National Beef is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.
    $30k-38k yearly est. Auto-Apply 58d ago
  • Accounts Payable Assistant

    National Beef Packing Co

    Account specialist job in Kansas City, MO

    Find your future at National Beef! National Beef of Kansas City, Missouri, is seeking to hire a qualified professional to fill a position as Accounts Payable Assistant. With competitive pay and benefits, stable work, and an environment that is caring and supportive, National Beef could become your next career move! Competitive wages and benefits: Family-friendly benefits including Health, Dental, and Vision 401 (k) with Company match Paid Vacation Paid Holidays Tuition Reimbursement Responsibilities Accounts Payable Assistant responsibilities include but are not limited to: Daily input for box freight loads for multiple National Beef facilities Receiving and evaluating incoming load documents for proper authorization and backup Creating weekly freight payments Willing to cross-train other Accounts Payable roles Other duties as assigned This is an on-site position. Qualifications Qualified candidates for the Accounts Payable Assistant position should possess the following: High School Diploma or equivalent Two years' work-related experience is preferred but not required General office skills Good work ethic and ability to work well with others Excellent written and verbal communication skills Ability to effectively organize and handle multiple tasks simultaneously Reasoning and problem-solving ability Attention to detail, accuracy and neatness Experience working with Excel Worksheets Must be at least 18 years of age or older. Applicants must be authorized to work for ANY employer in the U.S. We are unable to provide visa sponsorship at this time. Company Overview National Beef is a leader in producing fresh, chilled and further processed beef products for customers in the U.S. and worldwide. We offer a variety of employment opportunities in our production, packaging, and hide tanning facilities that stretch from the western plains to the east coast. We strive to be the preferred employer in every one of those communities, whether it's measured by the number of people employed or the good we do in the area. We invite you to join our family, wherever you call home. National Beef is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.
    $30k-38k yearly est. Auto-Apply 56d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Jefferson City, MO

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 8d ago
  • Revenue Cycle Specialist - Medicare

    Quest Health Solutions 4.0company rating

    Account specialist job in West Plains, MO

    Full-time Description Overview of the Role The Revenue Cycle Management (RCM) Specialist is responsible for managing key aspects of the revenue cycle process within Quest Health Solutions. While a third-party billing company handles initial billing functions, this role focuses on escalations, oversight, and specialized tasks to ensure accurate billing, effective denial management, and smooth coordination across departments. The RCM Specialist plays a vital role in maximizing revenue, supporting compliance, and enhancing overall operational efficiency. Essential Duties and Responsibilities Accounts Receivable (AR) & Billing Handling AR tasks, including research and resolution of outstanding balances. Conduct denials report reviews. Manage write-off approvals. Handle AR tasks related to denied or delayed claims. Resupply Management Order Escalations Manage RCM intake and order escalations involving AR and billing-related issues. Medicare Appeals Oversight Review Medicare appeals prepared by the billing company for accuracy. Provide guidance and direction to the billing company on appeal content and strategy when needed. Customer Service Perform patient outreach to obtain updated information when required to resolve billing or order issues. Support patients in understanding billing-related inquiries and coordinate resolutions with internal teams. Process Improvement Identify opportunities for process improvements within the revenue cycle to enhance efficiency, accuracy, and compliance. Requirements What You'll Bring DME & Medicare Billing Expertise: Previous experience in a revenue cycle management role with a strong focus on Durable Medical Equipment (DME). In-depth knowledge of Medicare billing processes, claim requirements, and LCD (Local Coverage Determination) guidelines, with the ability to review documentation for compliance. Technical Knowledge: Familiarity with Brightree and core revenue cycle functions, including AR management, billing workflows, and denial resolution. Problem-Solving Ability: Demonstrated capacity to research, analyze, and resolve complex billing issues and denials effectively and efficiently. Communication Skills: Strong verbal and written communication skills to collaborate with internal teams, patients, physicians' offices, and insurance providers. Organizational Skills: Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and ensure timely resolution of escalations. Benefits Medical, Dental, and Vision Insurance Life Insurance coverage Paid time off and Holiday Pay 401K with company match option Growth opportunities Join a team where your work has real impact. Apply today and help transform the lives of people living with diabetes!
    $29k-35k yearly est. 60d+ ago
  • CAM & Invoicing Specialist

    Tecniflex

    Account specialist job in Springfield, MO

    Job Title: Customer Account Management & Invoicing Specialist Department: Service Invoicing Reports To: Customer Account & Invoicing Manager FLSA Status: Non-Exempt Overview: We are seeking a self-motivated, self-directed team player to work independently with our dynamic team. The ideal candidate will be able to multi-task 3 key functions: Handling customer accounts/tasks with outstanding customer service Invoicing service calls while complying with customer contracts abiding by company rules and regulations Be a purpose-driven partner with our sales representatives to maximize customersatisfaction while maintaining an extensive contract database Essential Duties and Responsibilities include the following, but not limited to: Implements new contracts into Great Plains Review contract data and contacts sales representative and/or client for clarification Set up Client Address Cards according to company standards Set up Equipment Cards according to company standards Verify Time Zone on all Address and Equipment Cards Obtain Customer Service Engineer information for the location and equipment Create Contract Header Page Create Contract by adding equipment, pricing, hours and days of service and verify/enter service type Invoice the contract per client billing requirements Batch and post contract invoices Verify invoice accuracy Insert client viewable billing notes Prepare for mailing (email or regular mail) Update contracts as changes are submitted Clarify any discrepancies or question with the sales representative and/or the client Calculate the pro-rated of line items Invoice other than annual contracts per billing frequency and client requirements As contracts expire Client Services Specialists reviews & corrects if required Contract for increase amount Diagnostics fees are correct Pro-rated/duplicate contract lines Review contract notes for renewal changes Transfer contract using auto renewal tool Review new contract for correct pricing, duplicate lines, hours of coverage, and service type Invoice batch, add coverage notes, prepare for mailing Receive/execute cancellation notices Review contract terms Notify the sales representative and cancellation distribution list Process the cancellation, apply the credit, remove the PM schedule, and verify open calls Performs invoice process without mailing it Set up clients on CustomerSource website Review service calls submitted to the Ready to Invoice queue in Great Plains Review contract data and client data for special billing rates Ensure that proper address, equipment, closure information and billing is on call Invoice the service calls per client billing requirements Batch and post service call invoices Verify invoice accuracy Insert client viewable billing notes Prepare for mailing (email or regular mail) Service Reports for Special Clients Handle client & internal reviews & disputes Process credit requests Ensure all special requirements (PO, work order, service report…) is on service calls Communicate changes of billing processes or client contracts to other departments Supervisory Responsibilities: this job has no supervisory responsibilities Qualifications, Job Skills & Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but is not an inclusive list of duties. Proficiency in Microsoft Windows, Excel, and Great Plains software is a plus Above and beyond customer service in all situations Responds promptly to customer needs, meets customer commitments, and solicits feedback from the customer Maintains professional confidentiality and patience with customers and within the workplace Manages difficult or emotional customer situations Critical thinking, quick decision making, and using reason while dealing with emotional topics Conflict resolution and problem solving Identify and resolve problems in a timely manner by gathering and analyzing information skillfully, developing alternative solutions Speaks clearly and persuasively in a positive manner even in negative situations Clear verbal and written communication, effective listening, asks for assistance and clarification when needed Research, analyze and provide effective alternative solutions with departmental data and information Ability to review service calls, make an informed decision and justify why the decision was made Collaborate with co-workers and contribute to group discussion and problem-solving situations Exhibit teamwork and act with empathy and focus while resolving conflict/problems Ability to build, maintain, and contribute to a positive team workplace Dependable and consistent attendance ensuring work duties are covered when absent Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employeeis frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Accounting Specialist

    Jencap 4.2company rating

    Account specialist job in Springfield, MO

    Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. Jencap Partners is comprised of our corporate operations and service teams who support our staff in their commitment to achieve greatness and exceed the expectations of our agency partners. The goal of corporate functions is to provide the necessary infrastructure, expertise, and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, aligning support strategies to achieve Jencap's broader objectives. We are looking for a proactive and detail-oriented accounting professional to join our dynamic team. The ideal candidate brings a solid understanding of accounting principles, strong organizational skills, and a customer-first mindset. This role combines financial accuracy with relationship management, ensuring seamless cash application and responsive support for our agents and customers. Our company thrives in a fast-paced, evolving environment, and we value individuals who are adaptable, eager to learn, and capable of working independently while contributing to a collaborative team culture. The Accounting Specialist will work a hybrid schedule from our Springfield, MO office. Responsibilities: Review aging reports, identify past-due accounts, and follow up with agents/customers in line with established collection procedures Support continuous improvement of AR processes and documentation Respond to inquiries from agents and customers via phone and email with professionalism and empathy Provide clear, solution-oriented communication to resolve issues quickly Navigate and learn industry-specific software platforms Assist with ad hoc projects and tasks to support the AR team and broader finance function Requirements: Solid knowledge of accounting principles and practices Strong written and verbal communication skills Analytical problem-solving ability with a focus on solutions Excellent organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Self-motivated with initiative to drive tasks to completion Strong interpersonal skills with the ability to collaborate across teams Ability to work independently while adhering to company policies and procedures Proficiency in Microsoft Excel and familiarity with other Microsoft 365 tools preferred Minimum of 3 years of accounting experience (accounts receivable focus preferred) Previous customer service or client-facing experience strongly preferred The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
    $34k-43k yearly est. Auto-Apply 8d ago
  • Senior Collections Specialist

    Talentporte

    Account specialist job in Saint Louis, MO

    Job DescriptionSenior Collections SpecialistPosition: Direct HireLocation: Downtown Saint Louis, MO.Schedule: M - F (8 to 5).Remote: Hybrid (after 6 months).Salary: $67K - $75K (Depending on experience).Status: Must be a US citizen.Benefits: Health, Dental, Vision, 401K, holidays, PTO and many more.Must Have: 5+ years of billing and collections experience in a CPA firm, law firm or professional services firm.Education: Bachelor's degree required.Summary: Our client is seeking to hire a Senior Collections Specialist. In this position, you will play a critical role in managing the firm's accounts receivable portfolio. This position is responsible for the collection of outstanding client invoices, ensuring timely follow-up and resolution of outstanding invoices. The ideal candidate will have strong communication skills and an ability to negotiate effectively.Job Duties: Manage portfolio of client accounts to ensure timely collection of outstanding invoices. Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments. Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives. Evaluate client payment trends and escalate delinquent accounts as necessary. Negotiate terms for settlements and payment plans with delinquent clients. Utilize financial data to identify trends, patterns and opportunities for process improvements. Prepare regular reports on collection performance and trends for senior management. Maintain accurate records of collection activities in the firm's financial systems. Maintain documentation of collection policies and procedures. Provide problem solving assistance and participate in large department projects. Establish and maintain effective working relationships with clients, client facing professionals and staff. Skills Needed: Excellent written and oral communication skills. Strong organization skills. Negotiation skills. Detail-oriented with high degree of accuracy. Excellent analytical and troubleshooting skills. Strong client service skills with the ability to interact with all levels of management. Able to operate in a fast-moving, team-oriented collaborative environment with tight deadlines. Proficient use of financial, accounting and collections systems. Working knowledge of accounting principles, practices and procedures. Ability to exercise discretion and strong judgment when handling confidential information. Working knowledge of CCH Practice Management preferred. Strong working knowledge of Excel and Word.
    $67k-75k yearly 18d ago
  • Collections Specialist

    Dickinson Financial Corporation 4.4company rating

    Account specialist job in Kansas City, MO

    The Collection Specialist engages with clients in a professional manner to identify the root cause for payment disruption and then works with the client to resolve their account in full or to establish an acceptable payment stream or arrangement. Responsible for reaching out to clients to collect payment for overdue payments, including balanced on accounts charged off as a loss. Responsibilities Consistently, efficiently, and lawfully contact clients via outbound/inbound phone calls and other means of approved communication methods and collect on and manage assigned delinquent accounts. Professionally and respectfully persuade clients to set up payment arrangements and bring accounts current to resolve the delinquency and improve upon the credit history reporting for our clients. Ensure the information we depend on to contact and collect from these clients is accurately maintained. Support additional client service requests. Handling high volume of client phone calls, inbound or outbound, and negotiating payment in full or payment arrangements. Employ bank protocol to handle each call in a manner that meets or exceeds the bank's call quality and compliant expectations. Update Contact Information. While speaking with clients you will work to identify additional contact information. Remain compliant with our policies, processes and legal guidelines. Utilize various means of skip tracing to locate customers, where necessary. Adhere to FDCPA and state and federal laws and regulations. Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success) Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. Working at the worksite during regular business hours and/or assigned hours. Other specified duties as assigned. Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Full‐time associates are eligible for our benefits package: Medical Dental Vision 401(k) plan Company paid life insurance Short and Long-term disability insurance Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired.
    $18-20 hourly 1d ago
  • Billing Coordinator (Legal) - St. Louis

    Direct Counsel

    Account specialist job in Saint Louis, MO

    Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment. Position Overview The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle. Key Responsibilities Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines. Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing. Submit electronic invoices through various e-billing platforms and monitor approvals. Research and resolve billing discrepancies, ensuring adherence to firm and client requirements. Collaborate with the finance team to streamline billing workflows and improve efficiency. Maintain detailed billing records and produce periodic reports as needed. Qualifications Minimum 3 years of legal billing experience in a large law firm setting is required. Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle. Proficiency with Elite 3E, Aderant, or similar legal billing software. Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment. Excellent communication and problem-solving skills. Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability. Compensation & Benefits Salary Range: $60,000 - $90,000 (higher end for top performers). Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
    $60k-90k yearly 16d ago

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