Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 30d ago
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Treatment Service Specialist - School-Based Services (Butte, MT)
Aware 4.3
Account specialist job in Butte-Silver Bow, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment service specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization? AWARE treatment service specialists earn $19.00-$24.00 per hour. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual Raises
Tuition Advancement Program
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$19-24 hourly 11d ago
Test Content Services Specialist
Psi Services 4.5
Account specialist job in Helena, MT
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Billing Coordinator
Kone, Inc. 4.1
Account specialist job in Helena, MT
**_Billing Coordinator_** _Founded in 1910,_ KONE (************************* _is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an_ innovation and sustainability (**************************************** _leader with repeated recognitions by_ Forbes (******************************************************* _, Corporate Knights for clean capitalism and others. _
Are you ready to make your next career move to join our team and support your local territory as our **Billing Coordinator for KONE Helena, MT?**
+ Do you enjoy working in a fast-paced environment?
+ Are you able to collaborate with all levels of the organization to achieve business goals?
+ Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
+ Do you have a customer service mindset?
+ Have your organizational skills supported colleagues in their responsibilities?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our **Billing Coordinator** , you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders need to contain accurate customer Work Order numbers and need to ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing.
You will also, manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice deliver methods, lien waivers based on contractual requirements).
You will also, analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.
You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.
You will bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
_We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because_ we believe diversity drives innovation (*********************************************************************** _:_
_- We value your authentic self_
_- Diversity, equity and inclusion is embedded in our strategy and values_
_- Collaborative, creative and supportive work environment_
_- Passionate about safety, quality and innovation_
_- We care about the communities where we live and work_
_Just some of our many benefits include:_
_- Competitive salary_
_- Flexible work schedule_
_- Opportunities to learn and grow_
_- Matching 401K_
_- Comprehensive health and wellness plans for the entire family_
_- Paid holidays and paid time off_
Come share your passion and energy to make a positive impact at KONE for our customers and your career (************************************************* !
*Beware of Recruitment Scams* (**************************************
_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class._
\#LI-CJ1
The hiring range for this role is $50,800 - $69,800. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
_At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._
Read more on _*********************
Did you know KONE moves over one billion people every day? In 2024, we had annual net sales of EUR 11.1 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$50.8k-69.8k yearly 60d+ ago
Billing Specialist
XYPN
Account specialist job in Bozeman, MT
About the role
The Billing Specialist plays a key role in executing and supporting the firm's billing operations. This position oversees the full billing cycle from maintaining client billing setups to supporting payment processing and invoicing while also serving as a key resource for advisors and internal teams. This role works cross-functionally and contributes to improving billing workflows and maintaining accurate process documentation.
This is a detail-driven operational role that requires strong judgment, consistency, and comfort working with sensitive financial data. Success in this role means billing runs are timely, accurate, well-documented, and well-understood by advisors and internal partners.
What you'll be doing
Billing Execution & Processing
Update and maintain accurate client billing profiles and fee schedules in portfolio accounting system
Generate monthly and quarterly billing and performance reports
Process fee deductions from client accounts
Handle client invoicing through the AdvicePay platform
Track payments for households billed outside custodial deduction
Investigate and resolve fee rejections and billing discrepancies
Administer the issuance of fee refunds in accordance with firm policies
Follow up on overdue payments and assist with collection activities
Update billing specifications per advisor requests while ensuring adherence to client agreement and compliance requirements
Coordination & Advisor Support
Coordinate with Trading Team to raise funds for fees and inform them of any newly activated advisors for billing
Work with outside custodians when billing processes are managed externally
Work with Finance to process and reconcile advisor payout data in NetSuite, and run
Partner cross-functionally with Compliance, Finance, Client Service, Trading, and Onboarding teams
Respond to advisor billing inquiries with clarity and professionalism
Onboarding & Training
Conduct billing training sessions for new advisors as needed
Support advisors during onboarding by setting up billing for transitioning client accounts
Advise the onboarding and compliance teams on feasible billing structures for integration into our billing systems
Process Improvement & Documentation
Identify opportunities to streamline billing procedures and improve accuracy
Maintain and update accurate billing process documentation to support consistency and scalability
Measurables:
Outstanding receivables aging and resolution time
Accuracy and timeliness of billing runs and advisor payouts
The Deets:
Start Date: Immediately
Status: Full-time (40-45 hours per week with flexible schedule)
Location: Bozeman, MT
Overtime Status: Non-exempt (i.e., overtime eligible)
Team: XYPN Invest
Reports To: Operations Manager
Direct reports: None
Travel: Up to 10% travel (e.g., 2-3 weeks /year) required for team retreats and other company events
What you'll bring to the table:
(If you think, “I only meet 80% of these qualifications,” still apply!)
1+ years of experience in a client service or operational role (preferably in financial services or RIA support)
Legally authorized to live and work in the United States without present or future need for sponsorship.
Exceptional organizational skills and attention to detail
An excellent juggler, you have the ability to prioritize and coordinate multiple work-streams
Strong written and verbal communication skills
Solutions-oriented mindset with a proactive approach to problem-solving
Familiarity with platforms like Orion, Schwab, HelpScout, Box, and Guru (or demonstrated ability to learn quickly)
Your collaborative mindset and approachable demeanor, with a desire to help support others makes you the ultimate team player
A lover of efficiency, you have a commitment to continuous improvement and operational excellence
Comfort working with sensitive financial data and applying rules consistently
Legally authorized to live and work in the United States without present or future need for sponsorship.
What would make us drool:
Bookkeeping and/or accounting experience or degree
Prior experience working in an RIA, TAMP, or back-office service environment
Experience with Orion, AdvicePay, Excel, and/or Schwab billing workflows
Familiarity with tools and partners such as Orion, Schwab, HelpScout, Box, and Guru, or demonstrated ability to learn quickly
Experience training others or building internal resources
XYPN welcomes applications from individuals who may have had nontraditional career paths, or who may have taken time off for family reasons (e.g., children, caring for disabled or elderly family). We encourage applications from minorities, women, individuals with disabilities, protected veterans and all other qualified applicants
Compensation & Benefits:
$63,000- $80,000 Annually
All team members at XYPN are owners! We offer a 100%- employer-funded Employee Stock Ownership Plan (ESOP).
Unlimited vacation days to maintain work-life harmony (we require that you take a minimum of 3 weeks of vacation per year)
9 paid holidays (we offer flexible holidays!)
401(k) with match; you put in 6%, and we put in 4.5%.
12 weeks paid parental leave for the birth or adoption of a child.
Health insurance w/ employer contribution.
Dental, Vision, Voluntary Life and AD&D, and Accident insurance options.
Pet insurance availability
Health Savings & Flex Spending (Health, Limited & Dependent Care) Accounts available
Employer-paid Life and AD&D insurance.
Employer-paid Long Term Disability coverage.
Up to $150/month to cover the cost of working with a financial planner, plus up to $500 toward the upfront fee.
$2000/year (prorated by start date) to put towards professional development
$250/quarter to spend on yourself specific to our core value of "Be Well Being You.”
$500 donated to a non-profit organization of your choice when you volunteer 40 hours within the calendar year.
A sabbatical program that includes a cash bonus and extra time off at 5, 10, and 15 years.
Subsidized employer-sponsored childcare through our internal child care program. (Subject to availability)
Various Gym discounts
Company-owned laptop computer provided (Apple Products).
XYPN believes that our team members, and the individual identities and experiences of our team members, are our key differentiators. We won't settle for mere acceptance of each other's differences because we maintain that our team is better because of our differences, not in spite of them. As such, our culture celebrates, champions, supports, protects, and thrives on our various and collective identity categories. XYPN is beyond proud to be an equal opportunity employer.
$63k-80k yearly 13d ago
Service Response Specialist (Registry)
Benefis Health System 4.5
Account specialist job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Responsible for providing ambulation, transfer/transport, and accommodating lift needs for the patient. Available via dispatch to transport patient care items and equipment. Communicates in a timely manner with the patient, family, and healthcare team as needed and documents care according to hospital policy/procedure.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
Current Nursing Assistant, EMT- Basic, or Surgical Tech Certification in the State of Montana required.
Prior CNA/ EMT experience preferred.
Current BLS certification by American Heart Association, preferred (able to acquire upon hiring)
Current/ Valid driver's license preferred
$28k-33k yearly est. Auto-Apply 15d ago
Utility Billing Specialist (Career Ladder)
City of Missoula, Mt 3.5
Account specialist job in Missoula, MT
Are you passionate about providing exceptional customer service and supporting essential public utilities? The City of Missoula's Public Works and Mobility Department is seeking a Utility Billing Specialist to join their team. In this dynamic role, you will assist with customer accounts for the City's water, wastewater, and stormwater utilities, ensuring accuracy and timely billing. This position offers a structured career ladder, where your pay progression is directly tied to the complexity of your responsibilities and advancement in the role.
If you are ready to contribute to a vital community service while growing your career, we encourage you to apply!
Priority screening of applications will begin on Tuesday, January 20, 2026. It is in your best interest to apply before this date. Applicants applying on or after this date will only be considered if a competitive applicant pool is not received.
To Apply: All applicants must submit a City of Missoula application AND a Cover Letter explaining your interest in this position and detailing how your experience and education meet the qualifications.
Failure to attach the cover letter will result in your application being incomplete, and therefore, not reviewed by the hiring manager.
Resumes will not be reviewed. All details should be entered on the application.
The wage range posted is the starting range for the Career Ladder Level I position and will increase each year for longevity and cost of living adjustments.
The full wage range:
Level I - $22.20 - $25.85/hour.
Level II - $23.77 - $27.69/hour.
Level III - $25.49 - $29.69/hour.
This position is part of a formal career ladder tying pay progression to the advancement and complexity of assigned duties and responsibilities.
* Perform data entry and maintain current account and billing information in the Customer Information System (CIS).
* Review, research, and verify accuracy of customer account and billing information; print, email, and/or archive information from accounts.
* Assess account deposits and provide explanation of the deposit requirements to the customers.
* Communicate with customers regarding meter read and billing activities; respond to billing questions; resolve complaints.
* Receive, process, and balance various payments, including cash, credit cards, e-checks, pre-authorized, Automated Clearing House (ACH), and incoming mail payments.
* Review delinquent and collections accounts; research and print histories on all customer refunds and disputed accounts.
* Process returned checks, returned mail, post-dated checks, inactive accounts, inactive tags, and overpayment refunds.
* Review and make necessary corrections to meter read edits.
* Generate and process service orders for irrigation accounts.
* Perform other duties, as assigned.
* Knowledge of general office principles, procedures, and practices, including data entry, record management, generating reports, etc.
* Knowledge of basic accounting and accounts receivable principles, procedures, and practices, including balancing, reconciling transactions, etc.
* Knowledge of and ability to promote and ensure compliance of department safety considerations, City safety policies, OSHA standards and guidelines, and the Americans with Disabilities Act.
* Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications and equipment.
* Skill in providing customer service including assessing needs, applying service standards, and evaluating customer satisfaction.
* Skill in communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
* Ability to learn utility accounting systems, rate structures, and other various governmental accounting processes and reporting.
* Ability to accurately accept and process cash, check, and credit card payments.
* Ability to understand and interpret various regulations, policies, procedures, and guidelines.
* Ability to problem-solve and resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
* Ability to maintain and exhibit integrity and discretion in handling the confidential and sensitive information.
* Proven ability to participate in a customer focused and team-oriented environment.
* Ability to learn departmental and City of Missoula practices and procedures, including Utility Rate Schedule, and Missoula Municipal Code (Chapter 13.02)
* Any combination of education and experience equivalent to two (2) years' experience in customer service, data entry, cash handling or another relevant field.
$22.2-25.9 hourly 16d ago
Patient Resolution Specialist
Intermountain Health 3.9
Account specialist job in Miles City, MT
The Patient Resolution Specialist (PRS) is responsible for handling inquiries from patients, assisting with billing questions and complaints, cashier functions, payments and payment plan. Serves as a patient facing liaison between the Revenue Service Center and patient(s). The role involves utilizing the overall knowledge of the Revenue Service Center to provide accurate information and resolution. Has the ability to stay calm under pressure, resolve complex issues and ensure patient satisfaction.
**Essential Functions**
+ Answer incoming calls and respond to patient inquires in person, on the phone, or via email
+ Provide insurance education to patients on out-of-pocket expenses and education on the billing process.
+ Investigates and resolves patient billing issues through research, escalating to the appropriate department when necessary.
+ Submit, track and manage Customer Resolution Management (CRMs) via Epic for care site specific inquiries.
+ Collects payments and establishes payment plans
+ Provide estimates for future services
+ Completes cashier duties for the care site; collections, reconciling and deposits.
**Skills**
+ Regular attendance
+ Advanced interpersonal and communication skills
+ Ability to stay calm under pressure
+ Computer literacy
+ Adaptability
+ Insurance
+ Billing/Authorization/Estimates
+ Problem Solving
**Required Qualifications**
+ High School Diploma or GED
+ Two (2) years' experience in customer service, collections or billing
+ Working knowledge of Epic
+ Basic knowledge of estimates, general medical billing process and insurance
**Preferred Qualifications**
+ Three (3) years' experience in customer service, collection or billing
+ Financial Counseling experience
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies and able to assess customer needs. ·
+ Ongoing interactions with customers that require employee to communicate as well as understand spoken information and address issues quickly and accurately. ·
+ Manual dexterity of hands and fingers to manipulate equipment with precision and accuracy. This includes computer, phone and internet set up and use.
**Location:**
Holy Rosary Hospital
**Work City:**
Miles City
**Work State:**
Montana
**Scheduled Weekly Hours:**
25
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$35k-40k yearly est. 8d ago
Accounts Receivable, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Helena, MT
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 60d+ ago
Billing Specialist
Center for Mental Health 3.6
Account specialist job in Great Falls, MT
)
Full-Time, Non-Exempt, Great Falls
Complete all client billing and perform a variety of routine and non-routine clerical duties. Required knowledge of Medicare, Medicaid, Commercial and all applicable private insurance billing procedures. Responsible for staying current with State, Federal, and other insurance regulations for all payers. Maintain tables in the billing system software with current regulation and price changes.
Job Duties:
Reviews the “pre-billing” stages of billing company- wide for accuracy and makes suggestions for corrections.
Prepare and submit billing for all programs through an electronic billing system.
Reviews billing reports for accuracy, timeliness, denials, and revenue leakage.
Analyze billing reports through all phases for errors and makes suggested corrections.
Reviews monthly accounts receivable aging reports and makes recommendations to management.
Assist in month-end and year-end closing.
Identify and recommend cost-effective solutions.
Performs or assists management with miscellaneous reports/projects as needed.
Identify and make recommendations to streamline billing processes and improve collections.
Minimum Qualifications:
Demonstrated understanding of medical billing is essential for this position.
Familiarity with medical billing software programs.
Computer literacy skills, especially with MS Excel and intermediate data entry and computation.
Analytical skills with a strong ability of organization and detail.
Proven time management skills and ability to work under strict deadlines.
Medical terminology preferred. ICD-10 and CPT knowledge preferred.
Respect confidentiality of information laws and local ethics.
Experience with Cerner billing software is a plus.
Wage = $17.55+ DOE
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record checks.
About Us:
Since 1976, we have been dedicated to 14 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$31k-36k yearly est. Auto-Apply 50d ago
Medical Billing & Collections Specialist
Logan h Ealth
Account specialist job in Kalispell, MT
At Logan Health, we're more than just a healthcare provider-we're a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place you'll be proud to call home.
Our Mission: Quality, compassionate care for all.
Our Vision: Reimagine health care through connection, service and innovation.
Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Join the Patient Accounting Team!
Location: Logan Health Medical Center - Kalispell, Montana
Schedule: Day Shift - Variable Hours | PRN Status
The Medical Billing & Collections Specialist plays a vital role in ensuring the accuracy, completeness, and timeliness of claim submissions, closely monitoring claim statuses, investigating rejections and denials, and documenting all account activities. This role requires strong critical thinking skills and an in-depth understanding of insurance eligibility, payment methodologies, and contractual adjustments based on government regulations.
Additionally, this role works heavily with Medicare and Medicare Advantage plans and requires familiarity with governmental regulations and guidelines. The applicant must demonstrate proficiency in billing systems, to optimize efficiency, ensure compliance, and facilitate the seamless processing of claims. With a keen attention to detail and expertise in navigating complex insurance requirements, this position supports operational excellence and contributes to the organization's financial health.
Key Responsibilities:
Submit and monitor claims to primary, secondary, and/or tertiary insurance companies according to insurance guidelines.
Perform follow-up on unpaid insurance claims identified via aging reports.
Review and process claim appeals and refund requests as needed.
Identify and report trends and insurance issues related to billing and reimbursement to leadership.
Maintain Privacy & Confidentiality of patient information and organizational operations in accordance with HIPAA.
Reallocate and settle misapplied insurance payments and adjustments.
Basic Qualifications:
2+ years of experience in a business, medical, or clinical environment.
Proficiency in Electronic Medical Record (EMR) billing systems.
Strong knowledge of medical terminology and health insurance guidelines.
Fluent in English, both spoken and written.
Preferred Qualifications:
Experience with Medicare and/or Medicaid UB-04 & CMS-1500 claim forms.
Advanced skills in Electronic Medical Record Billing systems, including Meditech and Cerner.
Proficiency in Microsoft Office Suite, particularly intermediate skills in Excel (e.g., data entry, formulas, basic functions), Microsoft Teams Outlook.
Strong time management, organizational, and relationship-building skills.
Ability to prioritize tasks in a fast-paced environment with minimal supervision.
Maintains regular and consistent attendance as scheduled by department leadership.
---
Qualifications:
Minimum of one (1) year experience in a hospital or medical office setting preferred.
Proficient with basic accounting and ten-key by touch preferred. Prior experience with business mathematical tasks and correspondence preferred.
Excellent interpersonal and customer service skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Possess and maintain computer skills to include working knowledge of Word, Outlook, Excel, and ability to learn other software as needed. Proficiency in Excel preferred.
Possess ability to maintain confidentiality and understand HIPAA guidelines and other applicable federal laws.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Commitment to working in a team environment and maintaining confidentiality as needed.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Job Specific Duties:
Analyzes and interprets account data to facilitate timely claim and payment resolution as applicable to assigned area(s). Collaborates and/or refers unresolved issues and escalates to appropriate party.
Posts payments and adjustments utilizing the appropriate fee schedule, policy and/or procedures in accordance with patient statements, remittance advices, insurance carriers, electronic downloads, etc. and as applicable to assigned area(s).
Identifies credits, variances and trends. Performs appropriate action to facilitate resolution in a timely manner.
Documents all communication, both written and verbal, in an accurate, clear and factual manner.
Completes account maintenance review to ensure account information is accurate within billing system.
Acts as a Patient Accounting liaison between patients, clients, providers, payers, vendors and other Logan Health departments as applicable to assigned area(s).
Interprets explanation of benefits (EOB) message codes, validates payer processing and identifies potential payment discrepancies as applicable to assigned area(s).
Effectively manages assigned work in accordance with team expectations, department productivity, and quality standards and as applicable to assigned area(s).
Provides exceptional customer service to stakeholders for questions and concerns.
Responsible for all Medicare, Medicaid, and Case Management insurance denials processing as applicable to assigned area(s).
Responsible for all insurance appeals and works with appropriate stakeholders to ensure completion as applicable to assigned area(s).
Serves as point of contact for quotes, equipment authorization, etc. as applicable to assigned area(s).
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Maintains regular and consistent attendance as scheduled by department leadership.
Shift:
Day Shift - Variable Hours (United States of America)
Location: Logan Health Medical Center - Kalispell, Montana
Schedule: Day Shift - Variable Hours | PRN Status
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.
Pay rates and scheduling practices may vary by department.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
$30k-37k yearly est. Auto-Apply 16d ago
Billing Coordinator
Lmlc Operations LLC
Account specialist job in Big Sky, MT
Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.
Yellowstone Club's Residential Services department is currently seeking candidates for a Billing Coordinator. This is a full-time year-round position located in Big Sky, Montana.
The purpose of the Billing Coordinator is to assist the Senior Revenue and Accounts Manager, Residential Accounts Manager, and Residential Accounts Team with all departmental billing and Member accounts while providing high-quality customer service to all Members and guests. The Billing Coordinator is responsible for managing the tracking, billing, and payment for services purchased through outside vendors for our 495 managed homes, 157 of which being rental homes. The Billing Coordinator works closely with our property managers and accounting teams, as well as housekeepers, residential experience coordinators, and sales teams. This individual must have exceptional knowledge in providing guidance and assistance for all Club experiences and deliver anticipatory customer service in a friendly, gracious and informative manner.
Major Responsibilities:
Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Property Management, or Human Resources immediately.
Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Effectively take direction from Accounts Manager.
Answering billing inquiries via phone and email.
Daily management of multiple tracking spreadsheets.
Logging and entering charges into club resort management system.
Managing tracking, billing, and payment of services performed by outside vendors.
Reconciling purchases for the Residential Services department.
Working with property managers, residence experience coordinators, and housekeepers within Residential Services, as well as with other departments within YC, as a first point of contact for communication between staff and Members.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Yellowstone Club policies, procedures, and standards of service to achieve the overall objectives of this position.
Other Duties and Responsibilities:
Manage the allocation of applicable service fees.
Perform audits of financial spreadsheets to ensure 100% accuracy.
Invoice and receipt coding.
File organization and management.
Data input and management.
Demonstrate exceptional knowledge in providing guidance and assistance for all Club experiences.
Deliver anticipatory customer service in a friendly, gracious and informative manner.
Meet departmental productivity, organization, punctuality/attendance, and consistency standards.
Maintain a positive and respectful attitude.
Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
Maintain privacy and discretion of our Members and guests at all times.
Maintain a clean and neat appearance at all times.
Communicate regularly and effectively with all employees, supervisors, managers, and directors.
Perform work in a safe and high quality manner.
Project a favorable image of Yellowstone Club at all times.
Nothing in this restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Disclaimer:
This is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Experience/Education Required
Business, Accounting, or another related degree from an accredited 4-year college or university. OR
3+ years of work-related skill, knowledge, and/or customer service experience.
Certificates & Licenses
Valid US Driver's License preferred
Computer Skills
Proficiency working with basic technology, including smartphones, computers, and email.
Expert knowledge of all Microsoft Office Suite Products, including Excel, Outlook, File Share, and Smartsheet.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology.
Language Ability
Strong written and verbal communication and correspondence skills.
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
Math Ability
Able to perform basic math calculations.
Reasoning Ability
Ability to solve intermediate problems and/or know when it is necessary to get a manager to assist in problem solving.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is
occasionally
required to lift up to 40 pounds. The employee is
constantly
required to talk and/or hear. While performing the duties of this job the employee is
constantly
required to use hands and fingers to handle or lift items. The employee is
constantly
required to sit, stand and walk, climb or balance, and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is also
constantly
required to use their vision and alertness to perform an activity such as but not limited to: determining the accuracy, neatness, and thoroughness of the work assigned, drive a Club vehicle, inspect for hazards and safety violations, and/or operate machinery as related to the position. The employee is
constantly
required to maintain safety standards and compliance with Yellowstone Club policies and Montana state laws when operating vehicles.
Receipt and Acknowledgment
I acknowledge and understand that:
The provides a general summary of the position in which I am employed. The contents of this are job requirements, and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
I have read and understand this as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
Yellowstone Club offers great benefits including:
Free transportation to and from Bozeman
Medical, Dental, Vision Insurance
Discounted Ski Pass
Employee Ski Days
Complimentary shift meals
401k eligibility and bi-weekly match
Access to onsite fitness center 24/7
Discounted Employee Housing in Big Sky or Bozeman
Discounts to over 1000 retailers through ADP LifeMart
End of season Employee Appreciation Day and retail sale
For more information about the Club, visit ************************
To apply, please visit *********************** and click on "YC Careers" at the bottom of the homepage.
$34k-44k yearly est. Auto-Apply 60d+ ago
Billing Specialist
Manyriverswholehealth
Account specialist job in Great Falls, MT
)
Full-Time, Non-Exempt, Great Falls
Complete all client billing and perform a variety of routine and non-routine clerical duties. Required knowledge of Medicare, Medicaid, Commercial and all applicable private insurance billing procedures. Responsible for staying current with State, Federal, and other insurance regulations for all payers. Maintain tables in the billing system software with current regulation and price changes.
Job Duties:
Reviews the “pre-billing” stages of billing company- wide for accuracy and makes suggestions for corrections.
Prepare and submit billing for all programs through an electronic billing system.
Reviews billing reports for accuracy, timeliness, denials, and revenue leakage.
Analyze billing reports through all phases for errors and makes suggested corrections.
Reviews monthly accounts receivable aging reports and makes recommendations to management.
Assist in month-end and year-end closing.
Identify and recommend cost-effective solutions.
Performs or assists management with miscellaneous reports/projects as needed.
Identify and make recommendations to streamline billing processes and improve collections.
Minimum Qualifications:
Demonstrated understanding of medical billing is essential for this position.
Familiarity with medical billing software programs.
Computer literacy skills, especially with MS Excel and intermediate data entry and computation.
Analytical skills with a strong ability of organization and detail.
Proven time management skills and ability to work under strict deadlines.
Medical terminology preferred. ICD-10 and CPT knowledge preferred.
Respect confidentiality of information laws and local ethics.
Experience with Cerner billing software is a plus.
Wage = $17.55+ DOE
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record checks.
About Us:
Since 1976, we have been dedicated to 14 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$30k-38k yearly est. Auto-Apply 50d ago
Billing Specialist
Many Rivers Whole Health
Account specialist job in Great Falls, MT
Job Description
)
Full-Time, Non-Exempt, Great Falls
Complete all client billing and perform a variety of routine and non-routine clerical duties. Required knowledge of Medicare, Medicaid, Commercial and all applicable private insurance billing procedures. Responsible for staying current with State, Federal, and other insurance regulations for all payers. Maintain tables in the billing system software with current regulation and price changes.
Job Duties:
Reviews the “pre-billing” stages of billing company- wide for accuracy and makes suggestions for corrections.
Prepare and submit billing for all programs through an electronic billing system.
Reviews billing reports for accuracy, timeliness, denials, and revenue leakage.
Analyze billing reports through all phases for errors and makes suggested corrections.
Reviews monthly accounts receivable aging reports and makes recommendations to management.
Assist in month-end and year-end closing.
Identify and recommend cost-effective solutions.
Performs or assists management with miscellaneous reports/projects as needed.
Identify and make recommendations to streamline billing processes and improve collections.
Minimum Qualifications:
Demonstrated understanding of medical billing is essential for this position.
Familiarity with medical billing software programs.
Computer literacy skills, especially with MS Excel and intermediate data entry and computation.
Analytical skills with a strong ability of organization and detail.
Proven time management skills and ability to work under strict deadlines.
Medical terminology preferred. ICD-10 and CPT knowledge preferred.
Respect confidentiality of information laws and local ethics.
Experience with Cerner billing software is a plus.
Wage = $17.55+ DOE
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record checks.
About Us:
Since 1976, we have been dedicated to 14 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$30k-38k yearly est. 20d ago
Billing Coordinator
Yellowstone Club 3.7
Account specialist job in Big Sky, MT
Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.
Yellowstone Club's Residential Services department is currently seeking candidates for a Billing Coordinator. This is a full-time year-round position located in Big Sky, Montana.
The purpose of the Billing Coordinator is to assist the Senior Revenue and Accounts Manager, Residential Accounts Manager, and Residential Accounts Team with all departmental billing and Member accounts while providing high-quality customer service to all Members and guests. The Billing Coordinator is responsible for managing the tracking, billing, and payment for services purchased through outside vendors for our 495 managed homes, 157 of which being rental homes. The Billing Coordinator works closely with our property managers and accounting teams, as well as housekeepers, residential experience coordinators, and sales teams. This individual must have exceptional knowledge in providing guidance and assistance for all Club experiences and deliver anticipatory customer service in a friendly, gracious and informative manner.
Major Responsibilities:
* Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
* Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
* Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Property Management, or Human Resources immediately.
* Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Effectively take direction from Accounts Manager.
* Answering billing inquiries via phone and email.
* Daily management of multiple tracking spreadsheets.
* Logging and entering charges into club resort management system.
* Managing tracking, billing, and payment of services performed by outside vendors.
* Reconciling purchases for the Residential Services department.
* Working with property managers, residence experience coordinators, and housekeepers within Residential Services, as well as with other departments within YC, as a first point of contact for communication between staff and Members.
* Perform all duties and responsibilities in a timely and efficient manner in accordance with established Yellowstone Club policies, procedures, and standards of service to achieve the overall objectives of this position.
Other Duties and Responsibilities:
* Manage the allocation of applicable service fees.
* Perform audits of financial spreadsheets to ensure 100% accuracy.
* Invoice and receipt coding.
* File organization and management.
* Data input and management.
* Demonstrate exceptional knowledge in providing guidance and assistance for all Club experiences.
* Deliver anticipatory customer service in a friendly, gracious and informative manner.
* Meet departmental productivity, organization, punctuality/attendance, and consistency standards.
* Maintain a positive and respectful attitude.
* Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
* Maintain privacy and discretion of our Members and guests at all times.
* Maintain a clean and neat appearance at all times.
* Communicate regularly and effectively with all employees, supervisors, managers, and directors.
* Perform work in a safe and high quality manner.
* Project a favorable image of Yellowstone Club at all times.
* Nothing in this restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Disclaimer:
This is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Experience/Education Required
* Business, Accounting, or another related degree from an accredited 4-year college or university. OR
* 3+ years of work-related skill, knowledge, and/or customer service experience.
Certificates & Licenses
* Valid US Driver's License preferred
Computer Skills
* Proficiency working with basic technology, including smartphones, computers, and email.
* Expert knowledge of all Microsoft Office Suite Products, including Excel, Outlook, File Share, and Smartsheet.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology.
Language Ability
* Strong written and verbal communication and correspondence skills.
* Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
Math Ability
* Able to perform basic math calculations.
Reasoning Ability
* Ability to solve intermediate problems and/or know when it is necessary to get a manager to assist in problem solving.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is occasionally required to lift up to 40 pounds. The employee is constantly required to talk and/or hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle or lift items. The employee is constantly required to sit, stand and walk, climb or balance, and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is also constantly required to use their vision and alertness to perform an activity such as but not limited to: determining the accuracy, neatness, and thoroughness of the work assigned, drive a Club vehicle, inspect for hazards and safety violations, and/or operate machinery as related to the position. The employee is constantly required to maintain safety standards and compliance with Yellowstone Club policies and Montana state laws when operating vehicles.
Receipt and Acknowledgment
I acknowledge and understand that:
* The provides a general summary of the position in which I am employed. The contents of this are job requirements, and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
* Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
* Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
* I have read and understand this as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
Yellowstone Club offers great benefits including:
* Free transportation to and from Bozeman
* Medical, Dental, Vision Insurance
* Discounted Ski Pass
* Employee Ski Days
* Complimentary shift meals
* 401k eligibility and bi-weekly match
* Access to onsite fitness center 24/7
* Discounted Employee Housing in Big Sky or Bozeman
* Discounts to over 1000 retailers through ADP LifeMart
* End of season Employee Appreciation Day and retail sale
For more information about the Club, visit ************************
To apply, please visit *********************** and click on "YC Careers" at the bottom of the homepage.
$22k-34k yearly est. 60d+ ago
Treatment Service Specialist - School-Based Services (Hamilton, MT)
Aware 4.3
Account specialist job in Hamilton, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment service specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization?AWARE treatment service specialists earn $19.75-$21.92 per hour. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$19.8-21.9 hourly 13d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Helena, MT
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 36d ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Account specialist job in Helena, MT
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$33k-36k yearly est. 60d+ ago
Treatment Service Specialist - School-Based Services (Helena, MT)
Aware 4.3
Account specialist job in Helena, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment service specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization?AWARE treatment service specialists earn $19.75-$21.92 per hour.To learn more please visit AWARE. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include:
Annual Raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$19.8-21.9 hourly 13d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Helena, MT
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************