Account specialist jobs in Naperville, IL - 936 jobs
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SAP VIM Architect: OCR-Driven AP Workflow Leader
IBM Computing 4.7
Account specialist job in Chicago, IL
A leading consulting firm seeks a skilled SAP VIM Architect to lead the design and optimization of the Vendor Invoice Management solution. This role involves configuring VIM components, ensuring seamless integration with SAP modules, and collaborating with business and technical teams. The ideal candidate will have hands-on experience with SAP VIM and VIM workflows, along with a strong understanding of procurement processes. This position is remote-friendly, allowing work from anywhere in the US.
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$80k-104k yearly est. 3d ago
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Insurance Policy Processing Specialist
Tokio Marine Highland 4.5
Account specialist job in Chicago, IL
The Insurance Policy Processing Specialist is an integral part of the Fine Art Division as they are responsible processing, delivering and invoicing policies, maintaining Fine Art Schedules, managing projects, and creating the division's transaction-based data.
Duties/Responsibilities:
Processing policy documents by creating, providing quality control, and delivering documents at all points in the policy life span. This includes binding, endorsements, processing Broker of Records, and cancellations
Ensuring detailed documentation and storing of policy folders and files
Providing consistency for document processing and documentation of underwriting files and policy milestones
Managing workflow to ensure meeting of service level agreements
Supporting the Processing and Reporting manager in pursuit of business by taking on new tasks and implementing new processes as needed
Cover for teammates and support underwriters while they are out of the office
Provide basic accounting support. Not limited to: invoice creation, following up for payment, managing statement delivery to brokers, assisting in reconciliation and cash application as needed, and fielding various accounting questions
Assist in schedule database creation and management
Actively participate in system maintenance, development, and implementation
Qualifications:
High School Diploma or equivalent required; Bachelor's degree preferred
Insurance industry experience preferred
Basic Fine Art knowledge a plus
Excellent oral and written communication skills, demonstrating an aptitude for customer-focused service
Strong MS Office skills, particularly Excel
Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows
Ability to perform basic accounting tasks, including data entry, reconciliations, and understanding of financial terminology.
Independent worker and an organized and efficient team member with flexibility and patience
Detail oriented with strong organizational skills
Ability to multi-task and prioritize competing priorities
Comfortable with ambiguity
Able to adapt to new situations and quick changes
Ability to maintain a high level of confidentiality and professionalism
Additional Job Details:
This hybrid position is based in Chicago, IL. During the initial training period, this role requires being in the office five days per week; after training is complete, the expectation is a minimum of three days in the office each week.
The pay range for this role is $53,000 to $79,600 annually. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
$53k-79.6k yearly 23h ago
Senior Customs Entry Specialist - ORD (Mandarin speaking)
Amrecco
Account specialist job in Bensenville, IL
One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment.
Ideal background:
3+ years in customs brokerage or international trade
Strong knowledge of local customs procedures and inspections
Comfortable working with brokerage systems and compliance tools
Able to work independently and handle high-pressure cases
Bilingual English/Mandarin required
Broker license is a plus
Apply today to be part of the great supportive team!
$29k-48k yearly est. 6d ago
Billing Analyst
Insight Global
Account specialist job in Hoffman Estates, IL
Billing Resolution Analyst
Duration: 6-month contract
Pay Rate: $19.58/hour
Requirements:
Experience with Oracle EBS and Salesforce Billing preferred.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, especially Excel.
Ability to work independently in a fast‑paced environment.
Strong customer service orientation.
High attention to detail.
Self‑motivated and able to work effectively in a team setting.
Plusses:
Experience working cross‑functionally with internal business groups
Knowledge of contract structures, billing processes, or payment reconciliation
Familiarity with dealer, OEM, or partner accounting environments
Experience managing disputes, credit memos, or billing adjustments
Strong organizational and prioritization skills in a deadline‑driven environment
Position Overview:
Insight Global is seeking a Resolution Analyst I to support the company's billing, accounts receivable, and dispute resolution processes. This role is responsible for resolving escalated client issues, researching billing discrepancies, performing account reconciliations, and ensuring timely and accurate processing of payments and adjustments. The analyst will proactively engage with clients regarding account status and collaborate closely with internal departments to maintain accurate financial and contractual records.
$19.6 hourly 3d ago
Lockbox Payment Processor
Adecco Us, Inc. 4.3
Account specialist job in Westmont, IL
**Job Title:** Lockbox Payment Processor
**Shift** : Saturday - Sunday, 6:30 AM - 5:00 PM (some flexibility possible)
**Pay Rate:** $16.80/hr
We are seeking a Lockbox Payment Processor for a 3-month assignment to prepare and process customer payments accurately and efficiently in a production environment. This is a hands-on role requiring attention to detail, organizational skills, and the ability to follow established procedures.
**Responsibilities:**
+ Prepare and process deposits, including manually extracting payments, sorting checks, and inputting amounts into a specialized software system.
+ Follow account-specific instructions and maintain department quality standards.
+ Perform general housekeeping and adhere to established procedures.
+ Collaborate with team members to ensure accuracy and efficiency.
**Qualifications:**
+ High school diploma or equivalent.
+ 1 year of 10-key/data entry or lockbox experience
+ 1 year of banking operations experience preferred.
**Working Conditions:**
+ Ability to lift/move objects up to 25 lbs. frequently.
+ Must be able to sit for long periods (up to 4 hours).
+ Repetitive motions and temperature-controlled office environment.
**Pay Details:** $16.80 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$16.8 hourly 6d ago
Client Relationship Specialist
Mesirow 4.8
Account specialist job in Highland Park, IL
The Opportunity:
Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services.
Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years.
We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.
Responsibilities:
Client onboarding, including preparation of new account paperwork and client information-gathering
Account maintenance, including any account registration and account profile changes
Asset movement processing, including journals, wire transfers and EFTs
Assist with quarterly billing and performance reporting
Client issue resolution
Gathering tax information for clients and assisting with tax reporting
Relationship management, including regular client contact
General administrative functions, including but not limited to:
Maintaining information in the Client Relationship Management System
Exception report review
Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.
Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries
Trade execution and trade error resolution, as may be applicable and required
Requirements:
Bachelor's degree
Minimum of 3 years relevant experience required
FINRA Series 7 and 66 licenses preferred
Familiarity with estates preferred
Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred
Demonstrates an ability to learn new processes and technology platforms
Takes direction well and demonstrates proactive follow through on assigned tasks
Ability to prioritize and effective time management skills
Excellent verbal and written communication skills
Remains focused on tasks and retains composure under pressure or with conflicting priorities
Gathers information and consults appropriate parties when additional guidance is needed
Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas
Responsive to client requests and escalates to team members whenever necessary
In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program.
EOE
$75k-95k yearly 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Jim Tom-State Farm Agent
Account specialist job in Chicago, IL
Job DescriptionYou May Be a Great Fit as a Customer Retention Specialist at Jim Tom - State Farm Agent if:
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Chicago, IL 60625
At Jim Tom - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities:
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed, then offer additional insurance products to address gaps, based entirely on the customers' needs.
Identify opportunities to enhance customer satisfaction and engagement, by phone, email, texting, and in person, in order to drive retention.
Maintain accurate records and documentation of each interaction.
Collaborate with team members to meet retention and outreach objectives
Convert all prospective leads into customers using a proven consultative needs-based sales strategy - Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm or alliance products.
Qualifications:
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred.
Previous experience in a customer service and/or sales role, preferably in insurance
Communication and interpersonal skills.
Strong work ethics
Fast learner
Ability to handle multiple tasks efficiently while maintaining attention to detail.
Comfortable with engaging in sales conversations.
Strong computer skills
Insurance Licenses Required (Prop & Cas & Life & Health - possess or acquire asap) we'll show you how to acquire
Bilingual Spanish or other language preferred
We offer:
Base comp (doe)
Bonus incentive
Paid time off
Profit sharing
Opportunity for advancement & growth
Training & development
Reimbursement of insurance license fees after 3 months, if unlicens
$26k-33k yearly est. 7d ago
Customer Retention Specialist
Mr. Rooter of Cook County
Account specialist job in Elk Grove Village, IL
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Training & development
Wellness resources
About the Role:
As a Customer Retention Specialist at Mr. Rooter of Cook County, you'll play a vital role in ensuring our customers receive exceptional service and support. Join our passionate team in Elk Grove Village, IL, and help us foster lasting relationships with our clients while contributing to our mission of delivering top-notch plumbing solutions.
Responsibilities:
Engage with customers to address inquiries and resolve issues promptly.
Develop and implement customer retention strategies to enhance satisfaction.
Analyze customer feedback and data to identify trends and opportunities.
Collaborate with team members to create personalized follow-up plans.
Monitor customer interactions to ensure service excellence and compliance.
Maintain accurate records of customer communications and resolutions.
Utilize CRM software to track customer engagement and retention metrics.
Assist in creating customer loyalty programs and promotions.
Maintain a low or no anxiety position
Requirements:
Proven experience in customer service or retention roles, preferably in the service industry.
Strong communication and interpersonal skills with a customer-centric attitude.
Ability to analyze data and derive actionable insights.
Familiarity with CRM systems and customer engagement tools.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
High school diploma or equivalent; degree in business or related field preferred.
Positive demeanor and a passion for helping others.
Ability to keep the everyday anxious situations at a very low position to remain effective in the role
About Us:
Mr. Rooter of Cook County has been proudly serving the Elk Grove Village community for over 20 years. Our commitment to reliable, professional plumbing services has earned us a loyal customer base and a stellar reputation. We value our employees and foster a supportive work environment where everyone can thrive and grow.
$26k-33k yearly est. 17d ago
Client Success Specialist
Complete Health Services Inc.
Account specialist job in Bolingbrook, IL
Job DescriptionA Quick Story…
A daughter living in California calls our office. Her dad-an 82-year-old retired engineer-is being discharged home tomorrow. She's overwhelmed, emotional, and unsure what to do next.
On the other end of the phone, you pick up.
Your calm voice steadies her.
Your confidence reassures her.
Your scheduling skill puts an Intake nurse, preceptor and caregiver in place within hours.
And when she sighs with relief and says,
“Thank you. I can breathe now,”
-you feel the impact of your work.
That's what we mean by
Client Success Specialist.
At IHCI, you don't just create schedules.
You create peace of mind.
Do you thrive in a fast-paced environment where people depend on you to keep things running smoothly? Do you value compassion, professionalism, and serving families with excellence?
At In-Home Caregivers of Illinois, we help seniors age safely at home with nurse-practitioner-led support. We're growing-and we're hiring a Client Success Specialist who will be the steady, organized, compassionate “heartbeat” of our office.
What You'll Do
This role is perfect for someone who loves coordinating, communicating, and helping families feel supported.
Your responsibilities will include:
Managing caregiver schedules with accuracy and urgency
Filling open shifts and responding to same-day changes
Communicating clearly with caregivers and client families
Providing a warm, professional customer experience
Supporting long-distance family caregivers with updates
Collaborating with our nursing team for safe care delivery
Maintaining notes, schedules, and documentation in our system
You are the connector-the person who ensures clients
never
feel forgotten, and caregivers always know where they need to be.
What We're Looking For
You're a great fit if you are:
Strong in communication (warm + professional)
Organized and able to multitask
Emotionally steady under pressure
Detail-oriented and reliable
Compassionate with a heart for seniors
Skilled at coordinating people and schedules
Experience in home care, healthcare, staffing, or customer service is a plus.
Why Work With Us
Purpose-driven, nurse-led organization
Supportive environment that honors your growth
Stable work with meaningful impact
Leadership that values integrity, compassion, and excellence
You directly influence how families experience safety and peace
PTO, life insurance, retirement accounts and more...
Apply Today
If you're ready to bring your gifts, your professionalism, and your heart for serving families, we'd love to meet you.
$42k-70k yearly est. 20d ago
Client Specialist
Lockton 4.5
Account specialist job in Chicago, IL
* Responsible for 20-40 total accounts (depending on other responsibilities and factors), doing all responsibilities of the Account Coordinator and Senior Account Coordinator * Builds and manages relationships with client(s) (core team and/or carrier)
* Reviews, completes and delivers Budget Projections to core teams
* Completes renewal package (enter carrier responses, claims and premium experience, benchmarking, Monte Carlo, formatting of tables and charts, finalizing Power Point deliverable)
* Negotiates with carrier partners the most optimal outcome for our client(s)
* Sends final client deliverable, as well as written recommendation, to dedicated team member for peer review
* Revises deliverable and recommendation based on peer review and delivers final results to core team
* Hosts standard meetings with core teams to discuss marketing status and other open items
* Provides feedback to carrier partners on renewal and new business
* Attend client meetings/calls to observe presentation by manager and/or leadership
* Liaison between core team and claims team
* Liaison between core team and AMAP team
* Obtain/maintain license
This is a remote eligible position.
Compensation and Benefits
Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant sate/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.
Compensation
* Base salary: $60,000 USD
* Performance Bonus: This role is also eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.
Lockton Benefits Offerings
At Lockton, our caring culture means we're invested in your health and wellbeing. That's why we've developed a benefits program that is all about helping you reach your ultimate potential, both at the office and at home. From health and wellness to financial wellbeing and everything in between, we have you covered. We encourage you to take advantage of the broad range of available offerings.
* Health Plans - Options include United Healthcare Consumer-driven health plan or Surest variable copay plan
* Wellness incentive program for health premium savings
* Dental Plans - MetLife PPO & Copay option
* Vision Plan - VSP Choice Plan
* Health Savings Account
* Flexible Spending Accounts - Dependent Care, Ltd. Purpose, Healthcare, Transportation
* Life Insurance - Group term life, AD&D plus voluntary life options
* Paid parental leave
* Disability benefits - salary continuation & long-term disability for qualifying events
* Legal services
* Critical illness care
* Hospital indemnity
* Pet insurance
* Gym membership discount programs
* Retirement 401(K) Plan - 100% match up to 6% with immediate vesting
* Student loan 401(K) match option
* Associate assistance mental health program
* Merchant discounts
* Paid time off including vacation, holidays, personal days, volunteer days, and sick time
* Associate referral bonus & new business finder's fee
* Company sponsored charitable and community events
* Note: the above applies to regular full-time Associates; see Human Resources for part-time benefits
$60k yearly 32d ago
Billing Coordinator
Allen Lund Company 3.8
Account specialist job in Downers Grove, IL
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why You'll Love Working Here: (Prepare for Awesome!)
Culture That Rocks: Dive into an inclusive company culture where your personal growth and commitment are nurtured, both on and off the clock! Our management team champions an open and innovative environment!
Unleash Your Potential: Get ready for top-notch training and development that fuels your career growth opportunities, including transfer options within our 41 offices!
Seriously Sweet Perks: We're talking competitive compensation, unparalleled benefits & wellness (and we really mean really good!), and a 401k with a generous match!
Share in the Success: Be more than just an employee - you can share in company ownership and get recognized for your amazing work with our employee recognition program!
A Team That Sticks: Join a company where half of our incredible employees have been with us for over a decade - that's a whole lot of happy!
Ready to Be an Accounting Champion? Join Our Team!
Are you a self-motivated powerhouse, continuously seeking ways to improve your performance and the department? Do you thrive on high-volume transactions and have a knack for problem-solving? If this sounds like you, or you love a challenge, let's talk! Allen Lund Company is seeking an
Accounting Coordinator to ensure our carriers and customers receive the most accurate, efficient, timely, and professional feedback and resolutions!
What You'll Do (Your Superpowers in Action!):
As an Accounting Coordinator, you'll be at the heart of our financial operations, handling high-volume customer and carrier invoices, resolving issues, and building key relationships!
Invoice Wizard: Get ready to review a high volume of carrier invoices, identifying discrepancies and resolving carrier billing issues. You'll bill over 200 invoices daily with precision!
Communication & Resolution Ace: You're a vital link! Communicate necessary issues with all involved parties, including internal Carrier Sales and Customer Sales reps. You'll identify the appropriate course of action for resolution and educate all parties involved to prevent recurrence. Handle inbound/outbound calls daily from carriers with a friendly, can-do attitude.
Relationship Architect: Build and maintain strong relationships with our carriers through timely communication and accuracy of information delivered. You'll engage in routine professional communication with customers and carriers through phone and email.
Billing & Efficiency Guru: Monitor the team email and fulfill requests promptly, utilizing professional and thorough communication skills. Ensure efficiency and accuracy in carrier payment by being attentive to detail. You'll ensure complete and accurate billing to our customers and meet all customer-specific billing requirements, including online portals and EDI.
Team Player & All-Around Assistant: Contribute to and strengthen the team-driven framework of the department with a positive attitude and a valued commitment to adhere to rules, objectives, and guidelines identified by managers. Process incoming customer and vendor inquiries and requests. Assist in other general office duties as assigned. You'll uphold the company standard by following the company principles of Customer, Company, Office.
Skills & Experience (Your Arsenal of Awesome!):
A self-motivated, enthusiastic team player attitude, both within the department and collaborating with other Allen Lund employees across the company.
Strong multitasking skills - you juggle like a pro!
Strong corporate billing and invoice experience.
Motivated and self-driven to expand knowledge of Accounts Payable processes, Allen Lund, and the transportation industry.
Receptive to new ideas and opportunities.
Comfortable working with new technology software, competent in Microsoft Office products (Word, Excel, Outlook), and internet navigation.
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
$36k-49k yearly est. Auto-Apply 27d ago
Client Experience Specialist
JAMS Arbitration, Meditation, and ADR Services
Account specialist job in Chicago, IL
We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.
Provides a high level of service and administrative support to clients, panelists, and associates. Enhances the client experience by creating a welcoming and inviting office atmosphere and providing concierge service. The CESmight assist multiple RCs and is expected to collaborate with local management in regard to the general functions in support of the Resolution Center ("RC"). Serves as a mentor for other team members in the office and region. Handles front desk training and back office administrative support; assists with team and/or event coverage. Develops and manages relationships with vendors.
Responsibilities
What you will do
* Provides professional concierge-level client services (e.g., leads client and neutral check-in, room assignments, and oversees front desk logistics and responsibilities). Assists associates, panelists, clients, and vendors including handling special needs and requests like ADA accommodations for JAMS guests. Assists in the moderation of virtual and hybrid hearings, answers phones, and routes inquiries as appropriate.
* Facilitates the coordination of food and beverage service (e.g., cafés, snacks, and beverages). Handles the set-up and breakdown of lunch buffets. Maintains a list of lunch and snack vendors whose quality is aligned with JAMS' expectations. Researches potential vendors and snack varieties based on client needs/use. Adheres to the welcome and after-hours protocols and engages with JAMS panelists throughout the day.
* Provides technical support for on-site cases in tandem with the management and the Client Experience Virtual teams. Supports panelists and clients with technological needs, addresses assistance requests, andtroubleshoots inquiries throughout the day. Coordinates tech set-ups and logistics for in-person and hybrid hearings. Liaises with the IT department for tech support and logistics.
* Acts as point of contact in the absence of the Manager Client Experience. Communicates with management regarding the general status of RC and region, facility issues, panelist concerns, etc. Liaises with other departments as it relates to event planning; assists with cost containment practices; streamlines front desk procedures; and partners with management to address safety plans, evacuation procedures, etc. Contacts the HR department, in partnership with management to seek clarification on any JAMS workplace related practices.
* Performs administrative tasks (e.g., case management support, filings, etc.), prepares and distributes mail, conducts data entry, maintains document retention, and assists on other projects and participates in committees as designated by their manager.
* Maintains inventory, orders office supplies, and manages pick-up and delivery services. Monitors facility equipment (e.g., printers, coffee machines, postage machines, etc.).
* Serves as the safety response coordinator and the on-site contact when there is a complex room request.
* Ensures all new panelists are welcomed and oriented to the organization.
* Other duties as assigned within similar scope.
Qualifications
* High School or equivalent (GED). Required
* Bachelor's Degree in Business, Business Administration, or related discipline. Plus
* 4-6 years of working in a comparable professional services environment. Required
* 4-6 years of working in a legal and client service role. Plus
* 1-3 years For Internal candidates, proven ability as a Client Experience Coordinator, or similar position to lead or mentor. Required
* Knowledge of all processes, procedures, and policies required to perform duties effectively. (Requiredproficiency)
* Computer literate and proficient in all software programs required for the position. (Required proficiency)
* Verbal and written communication skills. (Required proficiency) Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
* Ability to troubleshoot technical issues while working with remote IT support. (Required proficiency)
* Ability to operate virtual media software, connect to Zoom sessions, and connect audio calls to video calls. (Required proficiency)
* Prior experience with multimedia support (e.g. Zoom, HDMI connection to display, Creston). (Plus proficiency)
* Ability to proactively verify and test existing A/V equipment. (Plus proficiency)
* 15% travel to other offices.
$42k-71k yearly est. 46d ago
Client Specialist - Commercial Term Lending-Commercial Real Estate
JPMC
Account specialist job in Chicago, IL
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
$42k-71k yearly est. Auto-Apply 60d+ ago
Client Specialist, Commercial Real Estate Banking, Commercial Term Lending
Jpmorganchase 4.8
Account specialist job in Chicago, IL
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
$76k-108k yearly est. Auto-Apply 60d+ ago
Client Relationship Specialist
Bank of Montreal
Account specialist job in Hinsdale, IL
Application Deadline:
03/30/2026
Address:
50 S. Lincoln Street
Job Family Group:
Wealth Sales & Service
Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within the assigned team / branch and with business partners.
Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans.
Contribute to the team's business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and external sources (through marketing initiatives).
Expands the business growth potential of the team through telemarketing and outbound calls.
Coordinates marketing activities and sales material to support client / prospect conversations.
Provides knowledge detailed information about products and services offered.
Determines appropriate communication/service regarding all aspects of investing.
Independently resolves client complaints in a timely and effective manner; escalates as required.
Keeps current with investment services marketplace, products, and service offerings and the legal and regulatory environment for the industry.
Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc.
Ensures client needs are met or exceeded; manages requests in accordance with established policies and procedures.
Maintain the schedule / calendar to coordinate customer meetings and office coverage.
Meets high-quality service standards to maximize relationship retention and growth.
Develops rapport and instills confidence with the client to develop credibility and earn their trust.
Organizes work information to ensure accuracy and completeness.
Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run branch.
Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Advanced knowledge of investment process and procedures.
Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advise members of the team.
Relevant investment industry licensing for the designated jurisdiction / portfolio.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Salary:
$41,714.00 - $69,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ********************************************
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at *************************
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
$41.7k-69k yearly Auto-Apply 15d ago
Billing Coordinator, Legal, On-site
Swanson Martin and Bell LLP
Account specialist job in Chicago, IL
Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment.
Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing.
Required Experience & Skills:
Minimum of 3 years of legal billing, including e-billing.
Multi-payor experience is a plus.
Attention to detail is a must, including verbal and written communication.
Must possess organizational and time management skills.
A high degree of proficiency in Microsoft Word, Outlook, and Excel.
Works well independently and/or with a team to assist attorneys.
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k).
Compensation: $65-70k, DOE
Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment.
Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing.
Required Experience & Skills:
Minimum of 3 years of legal billing, including e-billing.
Multi-payor experience is a plus.
Attention to detail is a must, including verbal and written communication.
Must possess organizational and time management skills.
A high degree of proficiency in Microsoft Word, Outlook, and Excel.
Works well independently and/or with a team to assist attorneys.
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k).
Compensation: $65-70k, DOE
$65k-70k yearly 60d+ ago
Billing Coordinator
Sinars Slowikowski
Account specialist job in Chicago, IL
A mid-size Chicago law firm is seeking a detail-oriented and reliable Billing Coordinator to join our team. This full-time position offers a competitive salary, excellent benefits, and the opportunity to gain hands-on experience supporting client billing and invoicing operations.
Position Overview: The Billing Coordinator supports the billing and accounting team by assisting with the accurate and timely preparation, submission, and tracking of client invoices in accordance with firm and client billing guidelines. This role requires strong attention to detail, precision in data entry and expense management, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is highly organized, communicates clearly, and works well both independently and as part of a collaborative team.
Primary Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Set up and maintain client and matter billing records in accordance with billing guidelines.
2. Generate, review, distribute, and update billing drafts/pre-bills; apply reviewer edits timely.
3. Prepare invoices and coordinate mailings and/or electronic submissions to clients and insurance companies.
4. Assist with weekly/monthly billing reports, administrative support, and special projects as needed.
5. E-Billing: Assist with matter setup (including mapping and rate approvals), update LEDES fields as needed, submit invoices, monitor status, and report rejections/adjustments to the Billing Manager.
Note: This list is not exhaustive; additional tasks may be assigned as needed to support firm operations.
Qualifications:
• Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred (or equivalent relevant experience).
• Experience: 0-3 years of relevant experience (law firm or professional services preferred); legal billing experience a plus.
• Strong working knowledge of Microsoft Office Suite, particularly Excel.
• Ability to manage multiple tasks while meeting daily, weekly, and monthly deadlines.
• Strong organizational, written, and oral communication skills.
• Ability to maintain focus in a fast-paced environment and adapt to changing priorities.
• Detail-oriented, self-motivated, and capable of working independently with appropriate guidance.
• Commitment to delivering responsive client service and supporting the department effectively.
Preferred Qualifications:
• Law firm or professional services experience
• Exposure to legal billing or e-billing (LEDES a plus)
• Strong attention to detail and basic Excel skills
Key Competencies:
The ideal candidate will:
• Strong organization, time management, and attention to detail
• Clear, professional written and verbal communication
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Able to prioritize, multitask, and meet deadlines in a fast-paced environment
• Works well independently and as part of a team; adaptable and solutions-oriented
Compensation and Benefits Overview: $57,000-$65,000 (DOE)
The pay offered for this role may vary based on factors such as job-related knowledge, skills, and experience. Eligible employees may also receive bonus opportunities and other forms of compensation, contributing to a comprehensive total rewards package. Benefits offerings may differ based on location.
In addition to monetary compensation, employees are provided with a robust selection of benefits, including:
• Comprehensive medical insurance plans (PPO, PPO HSA (with an HSA contribution up to $2000), and HMO provided by BCBSIL)
• Dental insurance plans (PPO and HMO provided by Guardian)
• Vision insurance plans (PPO provided by EyeMed)
• Access to a retirement savings plan (We match 100% of the first 3% of salary deferral plus 50% of the next 2% of salary deferral)
• Paid time off (PTO)
• Parental leave
• Commuter benefits
• Short-term and long-term disability coverage
• Accidental death coverage
• Other leave programs
Eligibility Requirements:
Participation in certain compensation programs and benefits is subject to specific eligibility criteria, which will be communicated during the hiring process.
Our firm is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Military status, or Veteran status.
Salary Description $57,000-$65,000
$57k-65k yearly 60d+ ago
Dental Billing Coordinator
Arch Dental
Account specialist job in Deerfield, IL
Job Description
MeTa Endodontics, a Deerfield-based practice, takes pride in delivering exceptional dental care within a welcoming and sustainable office environment. They are seeking a Dental Billing Coordinator to support smooth front office operations, including handling insurance claims, patient billing, and assisting with care coordination as needed. This role is ideal for a detail-oriented, organized professional who is passionate about helping patients navigate their treatment and financial options. MeTa Endodontics values professionalism, teamwork, and a patient-centered approach, providing a supportive environment where staff can grow and thrive. The Coordinator will collaborate with front desk and clinical teams to enhance efficiency and the overall patient experience.
Benefits for the Dental Billing Coordinator:
Paid Time Off
Paid Holidays
1 Hour Lunch Period
Schedule for the Dental Billing Coordinator:
Monday - Friday: 8:30 AM - 4:30 PM
*End time may vary slightly depending on patient flow or end-of-day responsibilities.
Responsibilities and Requirements of the Dental Billing Coordinator:
Minimum of 3 years of experience in dental billing or front office operations
Verify dental insurance benefits, answer patient questions regarding claims, and assist with claim follow-ups
Handle billing tasks, including processing mailed payments, past-due balances, deposits, and payments due at time of service
Send electronic claims and follow up as needed
Complete end-of-day processes, including balancing and posting transactions
Assist in coordinating patient care, reviewing treatment plans, and explaining recommended care and financial expectations
Participate in morning huddles, reviewing daily production and schedule overview
Maintain a clean, organized waiting area and support the team with general office upkeep
$36k-51k yearly est. 15d ago
Client Access Specialist
Josselyn
Account specialist job in Northbrook, IL
With several Northern Cook and Lake County locations, Josselyn, a nonprofit community mental health center, has been serving people since 1951. Today, Josselyn is known for its commitment to providing not only high-quality and affordable care, but excellent care for more than 7,500 children, adolescents and adults annually. Josselyn made history and was honored in 2025 as the only nonprofit named to Crain's Chicago Business Fast 50 list for the second consecutive year!
Job Summary
The Floater Client Access Specialist serves as the first point of contact for clients, visitors, and staff, playing a vital role in creating a welcoming and supportive environment. This position combines front desk reception responsibilities with intake support to ensure a seamless entry point into services. Although, based out of Josselyn's Northbrook office, this position requires working across multiple sites: Grayslake, Waukegan, Highland Park, and Northbrook to provide coverage.
Schedule This is a
Monday - Friday
schedule with a
rotating Saturday
requirement. Candidates must be available to work all shifts - hours are not flexible. Opening Shift: 8:30 AM - 4:30 PM Mid Shift: 11 AM - 7 PM Closing Shift: 1 PM - 9 PM Saturday (rotating) Shift: 9 AM - 2 PM Hourly Rate: $18 - $18.87 ($32,760 - $35,252) based on experience Essential Responsibilities and Metrics:
Greet and check in clients and visitors with professionalism and warmth, ensuring a positive first impression.
Collect client copayments at the time of check-in, issue receipts, and ensure accurate documentation in accordance with billing procedures.
Monitor missed payments and maintain records of clients who fail to pay at check-in or after virtual appointments; document appropriately and notify the assigned clinician
Answer incoming calls, direct inquiries appropriately, and provide accurate information about services.
Ensure completion of in-person opening paperwork by scanning, uploading, and updating the electronic health record (EHR) accurately and in a timely manner.
Promptly process walk-in clients, ensuring timely service and appropriate documentation.
Maintain confidentiality and handle sensitive information in accordance with HIPAA and organizational guidelines.
Collaborate with clinical and administrative staff to ensure timely communication and coordination of client care.
Monitor waiting areas and ensure they are clean, safe, and welcoming at all times.
Support additional administrative tasks as needed, including mail handling, supply ordering, and general office support.
Qualifications:
High School Diploma or equivalent
Prior experience as a receptionist in a behavioral health or healthcare related field
HIPPA experience
Competency in Microsoft Office365 applications including: Word, Excel, and Outlook and Zoom
Consistent, reliable, professional dress, and manner
Excellent written and verbal communication skills
Excellent time management skills
Coverage in Northbrook, Highland Park, Grayslake, and Waukegan required
$32.8k-35.3k yearly 60d+ ago
Billing Coordinator
Veolia North America 4.5
Account specialist job in East Chicago, IN
** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation.
**Primary Duties/Responsibilities:**
+ Engage with the Technical Customer Advisor to understand when a job has been carried out.
+ Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
+ Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
+ Create and issue the invoice.
+ Respond to any billing queries (that would first come through the Customer Technical Advisor).
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
+ Experience of using computer invoicing systems or similar.
+ Invoicing and/or other financial experience.
**Knowledge/Skills/Abilities:**
+ Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding.
+ Very numerate.
+ High attention to details.
+ Very organized and efficient.
+ Knowledge of, or ability to build knowledge of, the hazardous waste business.
+ Able to work collaboratively across different functions and to secure help from colleagues.
**Additional Information**
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
How much does an account specialist earn in Naperville, IL?
The average account specialist in Naperville, IL earns between $28,000 and $68,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Naperville, IL
$44,000
What are the biggest employers of Account Specialists in Naperville, IL?
The biggest employers of Account Specialists in Naperville, IL are: