Account specialist jobs in Oklahoma City, OK

About the Opportunity: Are you driven, confident, and ready to build a high-income career in the storm restoration industry? Riteway Roofing & Construction is seeking motivated Insurance Restoration Specialists to help homeowners navigate storm-related insurance claims and secure full roof replacements. Apply fast, check the full description by scrolling below to find out the full requirements for this role. As part of a veteran- and family-owned company, you'll join a team known for integrity, craftsmanship, and doing things the Riteway. This is a 1099 commission-only opportunity, paid through a competitive percentage of the net profit on each job. Top performers regularly exceed six-figure earnings. xevrcyc No prior experience is required - we provide full training, tools, and mentorship to help you succeed quickly.

TempToFT Client Specialist Reports To: Team Manager Purpose: To provide client service support to the Account Management teams. Collect medical documentation and information in order to setup new clients. Contact clients to set up medical supply orders Handle incoming phone calls from clients regarding orders & customer service issues Request Medicare documentation on Medicare clients Contacts medical facilities to obtain cultures and UAs on potential clients Make entries as appropriate in Medtrack an internal Microsoft Access database Place orders in Medtrack Change orders in Medtrack Support Team Leader on miscellaneous projects Scanning and faxing all types of documentation to medical facilities Verifying insurance for existing customer insurance changes Performs follow up phone calls to clients after initial shipment Verifies that client files are complete and all necessary documentation is in place All other duties as assigned. Qualifications and Requirements: Must have a high school diploma, college degree preferred, not required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Possess medical administrative skills Good communication skills with professionals in clinics and hospitals Sales experience preferred Ability to reason, problem solve, and think outside the box Multi-task a variety of issues Good organization skills and can prioritize tasks Proficient in Microsoft Office programs Good attention to detail Reliable/dependable Flexible and adaptable to changes in environment and industry Team Player; work well with others Physical Demands: Regularly required to sit, stand, walk, and occasionally bend and move about the facility. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions. At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction. Job Description We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us. Entry-Level Customer Relations Specialist Responsibilities: Learn and master all client product knowledge and be able to answer consumer questions effectively. Present product and service packages to consumers representing our client's brand in a professional and curious manner Qualify consumers for sales promotions and close every sale with confidence Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations. Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction. Qualifications Requirements of the Entry-Level Customer Relations Specialist: Impeccable communication and public speaking abilities Must possess a competitive nature and drive to excel Ability to work in a team-based environment and individually with little or no supervision Ability to overturn objections and utilize negotiation tactics Proven ability to persuade consumers and close sales 6 months-3 years of experience in a customer-facing, sales, or customer service environment Additional Information Growth Opportunity & Benefits We Offer Every Sales Assistant: Individualized training for those with little or no experience Competitive compensation, bonuses, and incentives Virtual networking events Yearly company-paid retreats We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.

**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Full-time Description Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database. JOB RESPONSIBILITIES: Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice. Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. Identify and reflect the feelings of all contacts. Identify line of business and log accordingly. Assess contact's needs or situation using pertinent questions and follow protocol. Provide appropriate screenings for specialized programs or appointment setting. Advocate for clients when appropriate. Complete assessments for clients in high-risk situations. Access 2-1-1 database for resources and appropriately refer contacts. Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. Maintain accurate data collection on all contacts in the appropriate database. Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously. Complete all training for new programs and services related to 2-1-1 and providing feedback as needed. Actively participate with the team as needed. Ability to work alternative schedules. Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules. Ability to handle and manage stress due to scope and type of calls/texts that may be received. Requirements High school diploma/GED required Bachelor's degree in social work, sociology or related field preferred. One-year experience in contact center, crisis hotline or information and referral service preferred. Equivalent combination of education and experience will be considered Bilingual in English and Spanish preferred. REQUIRED SKILLS AND ABILITIES: Ability to effectively assess client needs and show sensitivity to issues presented by contacts. Excellent communication skills Excellent computer literacy Self-starter Effective time management Ability to work in a high paced contact center. Ability to work in multiple client management databases. Proficiency in Microsoft Office products such as Outlook, required. Access or other relational database experience, helpful. Demonstrated knowledge of health and human services desired. AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible. Physically able to lift 20 pounds, bend/stoop Sit for long periods of time and talk on the telephone Salary Description $13.00 to $14.00 per hour depending on experience

Job Posting Title Medical Billing Specialist II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Records and Community Health Systems Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $53,600.00, based on education and experience. Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. * Generous state paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * Retirement Savings Plan with a generous match. * 15 days of vacation and 15 days of sick leave the first year for full time employees. * 11 paid holidays a year. * Student Loan repayment options & tuition reimbursement. * Employee discounts with a variety of companies and venders. * Longevity Bonus for years of service Job Description Location: Central Office- 123 Robert S. Kerr Ave. Salary: up to $53,600.00, based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday to Friday Primary Hours: 8am to 5pm Position Description: The Medical Billing Specialist II is responsible for the outpatient billing cycle for client services rendered at the county health departments. Reviews and submits medical claims to third-party payers. Research and determines appropriate actions for correcting rejected and denied medical claims. Reconciles claims and posts any adjustments, transfers, and/or payments to patient accounts. Assists in identifying medical billing issues that require further attention. Position Responsibilities/Essential Functions: * Review rejected claims in the clearinghouse for errors and determine what steps are needed to resolve the errors; and take corrective action for claims resubmission. * Review denied claims in the clearinghouse and from other sources for denial reasons; determine steps necessary for successful claims submission based on those reasons according to payer contracts and requirements; and take corrective action to resubmit claims for maximum reimbursement. * Provide centralized facilitation and monitoring of requests for prior authorizations for services when required by payer contracts. * Enter payment and non-payment data from remittance advice (RA) to reconcile claims in the billing system, which includes identifying and documenting the appropriate adjustment or non-payment reason, file paper RAs. * Identify and troubleshoot anomalies and possible errors in the claims process and communicate verbally and in writing to supervisor for further analysis. * Communicate and follow up with county health department staff to assist in correcting claims at the client level. * Respond to inquiries in the Medical Billing inbox and inquiries that arise via phone in a professional and timely manner. * Attend training to maintain and improve medical billing knowledge and skills. * Assist with provider credentialing and access to provider portals. * May be involved in developing training materials and delivering training to OSDH staff. * Being present in the office is an essential function of this job * Other duties as assigned Other Duties * Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. * Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Four or more years of experience in medical or behavioral health office or a bachelor's degree in a related field and one year of experience or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Application Requirements: * If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. * All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Four or more years of experience in medical or behavioral health office or a bachelor's degree in a related field and one year of experience or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Job Posting Title Medical Billing Specialist I or II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Records and Community Health Systems Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $53,600.00, based on education and experience.Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Location: Central Office Salary: up to $53,600.00, based on education and experience Full Time /Part Time: Full time Work Schedule: Monday to Friday Primary Hours: 8:00 am to 5:00 pm Position Description: The Medical Billing Specialist is responsible for the outpatient billing cycle for client services rendered at the county health departments. Reviews and submits medical claims to third-party payers. Researches and determines appropriate actions for correcting rejected and denied medical claims. Reconciles claims and posts any adjustments, transfers, and/or payments to patient accounts. Assists in identifying medical billing issues that require further attention. Level II: At this level of work, may assist in training county health department staff on various aspects of medical billing, and is involved in quality improvement. Position Responsibilities/Essential Functions: Responsibility and skill set will vary by level, but may include the following: Review/scrub claims prior to submission to improve clean claim submission rate. Review rejected claims for errors; determine steps to resolve the errors; and take corrective action for claims resubmission. Review denied claims for denial reasons; determine steps necessary for successful claims submission based on those reasons according to payer contracts and requirements; and take corrective action to resubmit claims for maximum reimbursement. Provide centralized facilitation and monitoring of requests for prior authorizations for services when required by payer contracts. Enter payment and non-payment data from remittance advice (RA) to reconcile claims in the billing system, which includes identifying and documenting the appropriate adjustment or non-payment reason; file paper RAs. Identify and troubleshoot anomalies and possible errors in the claims process and communicate verbally and in writing to supervisor for further analysis. Communicate and follow up with county health department staff to assist in correcting claims at the client level. Participates in audits and assists with internal quality improvement initiatives related to billing and coding. Respond to inquiries in the Medical Billing inbox and inquiries that arise via phone in a professional and timely manner. Attend payer trainings, updates, and webinars and review any guidance to maintain and improve medical billing knowledge and skills. May assist with provider credentialing and access to provider portals. Level II: May be involved in developing training materials and delivering training to OSDH staff. Being present in the office is an essential function of this job Other duties as assigned Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Level I: Two (2) or more years of experience in a medical or behavioral health office or an associate's degree in a related field or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Level II: Four or more years of experience in medical or behavioral health office or a bachelor's degree in a related field and one year of experience or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Preferred Qualification Professional Medical Billing certification Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Able to work independently with minimal guidance upon training. Proficient in electronic health record systems, medical billing software, clearinghouses, and payer portals. Experience with insurance benefit verification, prior authorization/referral guidelines, coding and data entry experience. Strong written and verbal communication skills to effectively resolve claim issues with payers and provide guidance to county staff. Knowledge of CPT, HCPCS, and ICD-10-CM coding principles. Ability to interpret Explanation of Benefits and Remittance Advice documents, including denial codes and their appropriate resolution . Must be able to analyze problems, do research, and propose solutions. Knowledge of Medicare, Medicaid and private third-party insurance uniform billing process and procedures. Experience with public health medical billing is a plus. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Being present at the office is an essential function of the job Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: * okcu.org * facebook.com/OklahomasCU * instagram.com/oklahomascreditunion * linkedin.com/company/oklahomascu * twitter.com/OklahomasCU * youtube.com/user/MyOECU This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105. ESSENTIAL FUNCTIONS: * Provide outstanding member service and contribute to overall team effort. * Fully understand and actively assist members in using credit union products and services. * Contact delinquent accounts to request payment, record promises on accounts and schedule follow-up contact. * Notify co-signers of delinquent accounts according to due dates. * Initiate appropriate follow-up action on mail retuned as undeliverable. * Prepare correspondence on delinquent accounts that require special handling. * Skip-trace accounts according to established practices. * Research disputed delinquent account balances; correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors. * Refer additional products and services as appropriate. * Ensure confidentiality regarding member transactions and information. * Ensure compliance with all credit union policies and procedures. EDUCATION AND EXPERIENCE: * High school diploma or equivalent. * Customer service experience. * Six months of related experience and/or training; or equivalent combination of education and experience. * Multi-lingual capabilities to include Spanish preferred. BENEFITS FOR FULL-TIME EMPLOYEES: * Employee medical coverage 90% paid by OKCU * Employee dental, vision and life insurance paid by OKCU * Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: * 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3% * Volunteer opportunities to serve the community * Gym membership reimbursement * Comprehensive training opportunities * And much more Oklahoma's Credit Union is an EEO/AAP employer.

Credit Balance & Refund Specialist We're partnering with a leading healthcare organization in Edmond, OK, to bring on a Credit Balance & Refund Specialist who takes pride in accuracy, compliance, and communication. You'll play a vital role in resolving credit balances and ensuring patients and payers are billed correctly, all while being part of a supportive, collaborative team that values attention to detail and teamwork. Reports to: Billing Services Manager Location: Edmond, Oklahoma (onsite) Schedule: Monday-Thursday, 8:00 a.m.5:00 p.m. Friday, 8:00 a.m.1:00 p.m. What You'll Do Review and resolve credit balances, insurance and patient overpayments, and refund requests. Research accounts for benefits coordination, claim processing, and payer rules. Communicate with patients, payers, and internal teams to resolve discrepancies. Initiate and process refunds according to policies, contracts, and regulations. Partner with the Payment Posting team to correct or reapply payments. Validate account adjustments and maintain up-to-date insurance and demographic details. Respond to payer recoupment notices and ensure compliance with payer and federal guidelines. Requirements High School Diploma or GED required 612 months of experience in medical billing, refunds, or credit balance resolution preferred Strong understanding of billing processes, third-party payer practices, and basic coding Excellent communication and computer skills with high attention to detail Work Environment This role is based in a fast-paced, team-oriented clinic setting. It requires focus, accuracy, and consistent communication with both internal and external partners to ensure timely account resolution. Why Join Our Partner? This organization is dedicated to delivering exceptional patient care while maintaining the highest standards in billing and administrative operations. They foster a supportive environment where your contributions truly make a difference. If you're a billing professional who enjoys bringing clarity, consistency, and compassion to your work, this is the place for you. About ImpactKare: ImpactKare is a boutique staffing partner specializing in mental health, allied health, and clinical placements. Founded by a nurse turned recruiter, we know firsthand what it's like to work on the front lines of healthcare. That's why we make hiring (and job hunting) more personal. We believe in transparency, long-term partnerships, and always doing the right thing even when no one's watching. Recruitment should feel like someone actually cares, because we do. Follow us on LinkedIn at: ******************************************* ' OR - Visit impactkare.com to stay in the loop on new opportunities, trends, and insights in the health and wellness space. Required Skills: Balance Credit

**A Day in the Life:** The Accounts Receivable Specialist is responsible for responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships. Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour. **What You'll Do:** + Conduct account research and analysis to ensure timely payment resolution. + Develop a systematic approach for account reviews and collection calls. + Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis. + Identify and process necessary accounts receivable clearing adjustments. + Interact with both internal and external customers to resolve outstanding issues + Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms. + Maintain accurate and complete documentation of all collection activity. + Perform reconciliation as needed on AR balances and payments. + Provide weekly updates to leaders on past due accounts and aging trends. + Partner with Hertz Sales Representatives on customer payment performance. + Escalate accounts showing signs of financial instability. + Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences. + Respond to customer inquiries in a timely manner. + Other duties as assigned **What We're Looking For:** + A minimum of 2+ years relevant experience preferred. + High School Diploma or equivalent some college preferred. + Bilingual in Spanish (Highly Preferred) + Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset. + Excellent organizational skills and ability to handle multiple tasks. + Must be able to work well with others. + Attention to detail and accuracy. + Must have a strong sense of urgency and be self-motivated for success. + Must be an independent worker and able to perform at a high level with minimal supervision **What You'll Get:** + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

At K&R Operating our employees are what makes the difference. As our industry changes one thing remains constant, great people make a great company, our success is due to the great people who work here. K&R Operating is staffed with certified, professional, and experienced full-service personnel capable of handling all equipment needs. Our technicians specialize in all makes and models of engines and compressors. Join us and be a part of the new standard! Summary: The AR Specialist is a full-time role reporting to the AR Manager. Responsible for managing jobs, billing at completion, tracking payment, and performing basic administrative duties. This position is in-person for Oklahoma City, OK Duties and Responsibilities: Manage jobs from start to finish by communicating with operations and sales Invoice fully completed and approved jobs, and transmit to customers Work with customers to resolve issues related to billing matters Assist in electronic filing duties including setting up new file folders as needed Follow up with customers to pursue collection of payments Ability to handle other administrative tasks as needed Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Highly motivated individual with strong time management skills and organizational abilities Must be proficient in MS Office, with an emphasis on Microsoft Excel Strong verbal and written communication skills Positive attitude Dependable and detail-oriented Must be able to work in a team environment as a contributing team member Must be capable of working alone when required Education, Language & Technology Skills: High school diploma or GED Baccalaureate degree a plus Ability to read, write, and speak fluently in English Eligible to work in the US Driver's license, good driving record General computer skills FREE medical and vision coverage for all K&R employees, industry-leading medical coverage for dependents, 401k with company match, dental coverage, short-term and long-term disability, and MORE

Auto Finance USA is one of the leading lenders in Oklahoma for people with less than perfect credit seeking auto loans. Our growing company currently has openings within our auto collections department. If you consider yourself someone who is great at communicating, problem solving and enjoys working customer service- we are looking for you! No experience required; we will train you. The Account Manager performs collection efforts on delinquent auto loan accounts and provides additional support to our customers. We like to have fun while we work our accounts! We are looking for both experienced and inexperienced team members to join our fast-paced environment. If this ad speaks to you, apply with us today to meet our team. Job Details: Location: Auto Finance USA - OKC Salary Range: $15.00 - $18.00 per hour Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and contact delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet quality and assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Outbound and inbound phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem-solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment No experience required in related field Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.

Contributes to the soundness of the consumer loan portfolio through prompt collection of delinquent accounts. Contacts delinquent consumer loan borrowers in an effort to resolve the delinquent status. Maintains related records and prepares regular reports and summaries of delinquent account activity. Responsible for maintaining delinquency accounts at acceptable levels, while maintaining positive client relations. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Receives and reviews daily listing of all delinquent consumer loans that are more than 10 days past due. * Communicates with delinquent borrowers in attempting to obtain late payments, using various means of contact such as telephone, letters or outside agencies. Utilizes effective interpersonal communication skills, presenting a positive bank image, yet being persuasive in approach. * Utilizes methods of collection under terms of loan contract, depending on the feasibility and applicability of each case if initial collection attempts do not secure required payment. Extends due dates or refers clients to loan officers for refinancing. May repossess collateral on secured items if the delinquent situation requires such action, and adjusts working hours to accommodate the client or to secure collateral. * Locates clients with whom the bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent client or collateral. * Collects and monitors loans from initial delinquency through repossession if required. * Performs other related duties as assigned.

Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions. At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction. Job Description We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us. Entry-Level Customer Relations Specialist Responsibilities: Learn and master all client product knowledge and be able to answer consumer questions effectively. Present product and service packages to consumers representing our client's brand in a professional and curious manner Qualify consumers for sales promotions and close every sale with confidence Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations. Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction. Qualifications Requirements of the Entry-Level Customer Relations Specialist: Impeccable communication and public speaking abilities Must possess a competitive nature and drive to excel Ability to work in a team-based environment and individually with little or no supervision Ability to overturn objections and utilize negotiation tactics Proven ability to persuade consumers and close sales 6 months-3 years of experience in a customer-facing, sales, or customer service environment Additional Information Growth Opportunity & Benefits We Offer Every Sales Assistant: Individualized training for those with little or no experience Competitive compensation, bonuses, and incentives Virtual networking events Yearly company-paid retreats We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: * okcu.org * facebook.com/OklahomasCU * instagram.com/oklahomascreditunion * linkedin.com/company/oklahomascu * twitter.com/OklahomasCU * youtube.com/user/MyOECU This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105. ESSENTIAL FUNCTIONS: * Provide outstanding member service and contribute to overall team effort. * Fully understand and actively assist members in using credit union products and services. * Contact delinquent accounts to request payment, record promises on accounts and schedule follow-up contact. * Notify co-signers of delinquent accounts according to due dates. * Initiate appropriate follow-up action on mail retuned as undeliverable. * Prepare correspondence on delinquent accounts that require special handling. * Skip-trace accounts according to established practices. * Research disputed delinquent account balances; correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors. * Refer additional products and services as appropriate. * Ensure confidentiality regarding member transactions and information. * Ensure compliance with all credit union policies and procedures. EDUCATION AND EXPERIENCE: * High school diploma or equivalent. * Customer service experience. * Six months of related experience and/or training; or equivalent combination of education and experience. * Multi-lingual capabilities to include Spanish preferred. BENEFITS FOR FULL-TIME EMPLOYEES: * Employee medical coverage 90% paid by OKCU * Employee dental, vision and life insurance paid by OKCU * Tuition reimbursement program BENEFITS FOR ALL ELIGIBLE EMPLOYEES: * 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3% * Volunteer opportunities to serve the community * Gym membership reimbursement * Comprehensive training opportunities * And much more Oklahoma's Credit Union is an EEO/AAP employer.

Job Posting Title Income Collections Specialist Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization Account Solutions Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Income Collections Specialist Salary-$48,100.00 Why you'll love it here! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: Generous state-paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. A Retirement Savings Plan with a generous match. 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. 11 paid holidays a year. Paid Maternity leave for eligible employees. Employee discounts with a variety of companies and venders. A Longevity Bonus for years of service. JOB SUMMARY The Income Collections Specialist plays a critical role in the Collections Division's primary assigned goals: the enforcement of state statutes, rules, and the collection of outstanding income and business tax delinquencies/liabilities. This position will have responsibilities involving the collection of unpaid tax liabilities and outstanding delinquencies for individuals and businesses. This may include serving as primary point of contact for taxpayers on assigned caseloads; coordinating and participating in administrative hearings; monitoring collection activity of third-party outside collection agencies; determining basis of liability; conducting examinations and inspections of various tax records and issuing orders for taxpayers whose licenses or permits are canceled. DUTIES AND RESPONSIBILITIES The functions performed by employees in this job family will vary by level, but may include the following: Serves as primary point of contact for Income Tax billing calls to resolve and collect unpaid tax liabilities and outstanding delinquencies. Provides education and understanding regarding deadlines related to the billing cycle and offers support for assistance in making payment plan payments and Tax Assist inquiries. Determines appropriate method of collection, which may include negotiating and establishing the terms of a pay plan in accordance with section policy and tax laws. Establishes payment deadlines and monitors pay plans to ensure terms and conditions are followed. Responsible for review and process of electronic documentation submitted by taxpayers through OkTAP. Aid taxpayers with various inquiries regarding billings, delinquent filings, or outstanding liabilities. Examines, investigates, and reviews records, reports, and management practices to ensure legal compliance with state rules and statutes. Reviews applicable laws, regulations, procedures, and financial and administrative controls. Manages and prioritizes assigned caseload and provides services to taxpayers with minimal supervision while meeting deadlines. May serve as the agency's witness for court proceedings as it pertains to the validity and collection of outstanding liabilities and delinquencies. Provides taxpayer instruction on the completion and filing of various tax forms. Assists in projects or tasks as assigned, including those in other sections or divisions. COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic accounting methods and principles of business tax laws Office practices and procedures, including record maintenance Business mathematics, spelling, punctuation, and grammar Investigation techniques and methods for conducting research Computer technology principles, terminology, and automated systems Auditing methodology, techniques, and theories Modern computer technology related to accounting systems Skills in: Strong interpersonal skills; active listening Verbal & written communication Proficient in PC office software, Microsoft Office, desk top tools, and data entry Strong analytical, critical thinking, and problem solving skills Strong time-management and negotiation skills Detail-oriented with research and investigative experience Critical thinking and problem solving Ability to: Exercise independent judgment and provide prompt service Establish and maintain effective working relationships with others Communicate effectively, both orally and in-writing; utilize de-escalation techniques with difficult or irate taxpayers Maintain a professional demeanor in all situations Effectively multi-task, set priorities and manage time to meet deadlines Review and analyze accounting records and business practices Prepare audit work papers, reports and recommendations Establish and maintain effective working relationships with others Work independently with limited instruction/supervision Inspect records to determine compliance and determine tax liability Interpret and apply policies, procedures, rules and regulations Maintain a professional, positive manner when talking with taxpayers in-person, over the phone, or by email MINIMUM QUALIFICATIONS Education and Experience requirements at this level consist of An associate degree in accounting, finance, business, public administration, or a related field OR two years of experience in auditing, accounting, finance, taxation and revenue, credit collections, or investigative work OR an equivalent combination of education and experience PREFERRED QUALIFICATIONS Proficiency in Microsoft Office with business application software Previous tax or government knowledge Experience in OneLink, FAST and/or Gentax software PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS This position may require occasional travel. The Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

A Day in the Life: The Accounts Receivable Specialist is responsible for responsible for managing accounts receivable, billing, contacting customers regarding past-due balances, and ensuring timely payment resolution all while maintaining positive customer relationships. Bilingual in Spanish is preferred. This position is based in Oklahoma City. The starting rate for this position is $16.83 per hour. What You'll Do: Conduct account research and analysis to ensure timely payment resolution. Develop a systematic approach for account reviews and collection calls. Meet or exceed individual cash targets and call volumes as assigned on a monthly and quarterly basis. Identify and process necessary accounts receivable clearing adjustments. Interact with both internal and external customers to resolve outstanding issues Utilize root-cause analysis skills to uncover and resolve processes that prevent payments from being received within terms. Maintain accurate and complete documentation of all collection activity. Perform reconciliation as needed on AR balances and payments. Provide weekly updates to leaders on past due accounts and aging trends. Partner with Hertz Sales Representatives on customer payment performance. Escalate accounts showing signs of financial instability. Coordinate with other Hertz departments to resolve billing errors and prevent future occurrences. Respond to customer inquiries in a timely manner. Other duties as assigned What We're Looking For: A minimum of 2+ years relevant experience preferred. High School Diploma or equivalent some college preferred. Bilingual in Spanish (Highly Preferred) Intermediate working knowledge with Microsoft Word and Excel (pivot tables, macros, v: lookups). Experience handling large dataset. Excellent organizational skills and ability to handle multiple tasks. Must be able to work well with others. Attention to detail and accuracy. Must have a strong sense of urgency and be self-motivated for success. Must be an independent worker and able to perform at a high level with minimal supervision What You'll Get: Up to 40% off the base rate of any standard Hertz rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment. Job Details: Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma Salary Range: $15.00 - $18.00 Level: Entry Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Category: Entry Level Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and monitor delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet Quality and Assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Taking phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.