Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions.
At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction.
Job Description
We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us.
Entry-Level Customer Relations Specialist Responsibilities:
Learn and master all client product knowledge and be able to answer consumer questions effectively.
Present product and service packages to consumers representing our client's brand in a professional and curious manner
Qualify consumers for sales promotions and close every sale with confidence
Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly
Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations.
Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction.
Qualifications
Requirements of the Entry-Level Customer Relations Specialist:
Impeccable communication and public speaking abilities
Must possess a competitive nature and drive to excel
Ability to work in a team-based environment and individually with little or no supervision
Ability to overturn objections and utilize negotiation tactics
Proven ability to persuade consumers and close sales
6 months-3 years of experience in a customer-facing, sales, or customer service environment
Additional Information
Growth Opportunity & Benefits We Offer Every Sales Assistant:
Individualized training for those with little or no experience
Competitive compensation, bonuses, and incentives
Virtual networking events
Yearly company-paid retreats
We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.
$22k-29k yearly est. 2d ago
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Client Specialist
Lark Dba Ontrack Staffing
Account specialist job in Oklahoma City, OK
TempToFT
Client Specialist
Reports To: Team Manager
Purpose:
To provide client service support to the Account Management teams. Collect medical documentation and information in order to setup new clients.
Contact clients to set up medical supply orders
Handle incoming phone calls from clients regarding orders & customer service issues
Request Medicare documentation on Medicare clients
Contacts medical facilities to obtain cultures and UAs on potential clients
Make entries as appropriate in Medtrack an internal Microsoft Access database
Place orders in Medtrack
Change orders in Medtrack
Support Team Leader on miscellaneous projects
Scanning and faxing all types of documentation to medical facilities
Verifying insurance for existing customer insurance changes
Performs follow up phone calls to clients after initial shipment
Verifies that client files are complete and all necessary documentation is in place
All other duties as assigned.
Qualifications and Requirements:
Must have a high school diploma, college degree preferred, not required.
Six months to one year related experience and/or training; or equivalent combination of education and experience.
Typing: 35-40 wpm with 40 (adjusted) highly recommended
Possess medical administrative skills
Good communication skills with professionals in clinics and hospitals
Sales experience preferred
Ability to reason, problem solve, and think outside the box
Multi-task a variety of issues
Good organization skills and can prioritize tasks
Proficient in Microsoft Office programs
Good attention to detail
Reliable/dependable
Flexible and adaptable to changes in environment and industry
Team Player; work well with others
Physical Demands:
Regularly required to sit, stand, walk, and occasionally bend and move about the facility.
Infrequent light physical effort required.
Occasional lifting up to 10 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$25k-41k yearly est. 60d+ ago
Client Success Renewals Specialist
Norstella
Account specialist job in Oklahoma City, OK
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$25k-41k yearly est. 31d ago
Customer Relations Specialist -Part Time
Community Highered
Account specialist job in Tulsa, OK
General Function: The Customer Relations Specialist will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Provide front line customer service by answering multi line phone system, greeting and assisting guests, and performing clerical and administrative project support.
Provide exceptional, friendly, and professional customer service to internal and external customers
Greet all visitors entering and exiting the building
Answer multi-phone lines, transfer calls, and retrieve and take messages
Support the admissions dept. with forwarding calls, emails, and walk-ins from prospective students
Maintain communication with the maintenance and housekeeping departments
Accept and sign for deliveries; assist with mail-outs as needed
Print school-related documents, prepare materials, reports, and other documents as needed
Answer questions for prospective students (as much as possible) if Admissions is not available
Develop strategies and carry out routine office duties to achieve efficiency and effectiveness
Develop and maintain efficient filing systems as needed
Handle confidential materials relevant to company business
Organize materials and data appropriately in both hard and electronic formats
Sort incoming and outgoing correspondence, distribute received faxes
Maintain front desk supplies and place orders as needed
Produce high-quality communications, oral and written
Manage projects that may include researching, typing, compiling data, and communicating with various individuals or departments to obtain appropriate information
Interact daily with students (customers), management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Report all complaints to the supervisor or Campus Director
Complete incident/accident/compliant forms when needed for HR
Resolve customer issues and requests in an efficient and quick manner
Develop strategies and carry out routine office duties to achieve efficiency and effectiveness
Participate in a minimum of two professional developments per year
Other duties as assigned
Qualifications
Minimum Requirements: High School Diploma or equivalent required, Associates degree from an accredited institution preferred. A minimum of two years of customer service experience required, with front desk/administrative experience preferred. Must have a professional attitude, professional appearance, exceptional customer service skills, and strong communication skills. Computer literacy required with advanced proficiency with using the internet, email, software/apps such as Google Workspace, Microsoft Office (MS Word, Excel), and ability to quickly learn other basic campus management software.
General Function: The Customer Relations Specialist will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Provide front line customer service by answering multi line phone system, greeting and assisting guests, and performing clerical and administrative project support.
$26k-37k yearly est. 3d ago
Account Servicing Specialist- Records Management
Vision Bank
Account specialist job in Ada, OK
Part-time Description
Under the direct supervision of an Account Servicing Records Management Supervisor, it is the basic responsibility of the Account Servicing Specialist to input and maintain customer's deposit account information within the bank's database, track supporting documents, and balance related internal accounts through the consistent use of best practices for compliance, accuracy, completeness, timeliness, and other relevant measures of quality.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties/Responsibilities:
Review and verify accuracy of additions and modifications to deposit account database made by Personal Bankers and Call Center personnel in accordance with the bank policy, the Bank Secrecy Act, and other applicable regulations
Processing incoming and outgoing wires
Processing incoming and outgoing ACH files.
Processing mobile deposits, NSF items, Chargebacks, reject processing and error reports
End of day process
Verify completeness and accuracy of Synergy document database for deposit accounts which may be input and modified at all bank locations
Handle routine inquiries made by customers or other bank employees in an efficient and courteous manner
Adhere to sensitive deadline and time constraints
Perform all necessary duties to ensure effective workflow and effective realization of total department goals
Requirements
Required Skills/Abilities:
Must work well within a team and help create a positive team environment
Ability to communicate effectively with customers as well as other employees
Excellent organizational skills
Must be capable of performing multiple tasks on a regular basis
Problem Sensitivity
Commitment to Quality
Exercise a willingness and commitment to adhere to the bank's core values.
Ability to identify and report risks that could impede the reputation, safety, security, or financial success of the bank.
Education and Experience:
Associate degree preferred
Bookkeeping/banking experience may compensate for formal education
Microsoft Word and Excel experience
$25k-34k yearly est. 60d+ ago
211 Call Specialist - Part Time
Heartline
Account specialist job in Oklahoma City, OK
Part-time Description
Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database. To be considered for this role, applicants must reside in Oklahoma.
JOB RESPONSIBILITIES:
Responds to crisis chats/texts and provide emotional support, assessment, crisis intervention, and treatment/support referrals to individuals in a consistent and non-judgmental manner.
Consistently and accurately assess each chat/texter for suicide risk following assessment protocols and practices; provide adequate and relevant safety/action planning for each contact.
Offer and provide follow-up services to individuals at risk of suicide, suicide loss survivors, or third-party contacts.
Gather information about the circumstances that precipitated the call and the caller's specific needs for assistance.
Serve as a mandated reporter in cases of suspected abuse.
Follow through on imminent risk assessments to assure emergency contact is made and confirm outcomes or re-engage as instructed using the ASIST model.
Maintain confidentiality of all contacts adhering to HeartLine's policies and procedures.
Complete required HeartLine paperwork, including the recording of all calls in the resource database accordingly.
Utilize supervisory consultation for guidance, support, or debriefing as needed.
Attend in-services and continuing education events to improve skills and be alerted to changes in policies or procedures.
Actively participate in HeartLine's community disaster/emergency response plan.
Other duties as assigned.
Requirements
Education: High school diploma or GED is required. A bachelor's degree in social work, sociology, or a related field is preferred.
Experience: AIRS or AAS certification is preferred. Must obtain AIRS or CRS certification within three years of eligibility. At least one year of experience in a contact center, crisis hotline, or information and referral service. An equivalent combination of education and experience may also be considered. Bilingual in English and Spanish is preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to assess client needs effectively and demonstrate sensitivity to their concerns.
Strong verbal and written communication skills.
Proficient in Microsoft Office (Outlook required).
Experience with client management databases; relational database experience (e.g., Access) is a plus.
Self-starter with strong time management skills.
Able to thrive in a fast-paced contact center environment.
Familiarity with health and human services is highly desirable.
Physically able to lift 20 pounds, sit for long periods of time, talk on the telephone, and bend/stoop.
WORK ENVIRONMENT:
This position is remote upon completion of initial training period. HeartLine reserves the right to revoke remote privileges to provide additional onsite training if performance does not meet HeartLine standards.
HeartLine supports a comfortable, yet professional work environment. Courtesy, respect, and equitable treatment are expected. Staff members receive support, recognition, and appreciation for jobs well done.
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Flexible scheduled work week. Some evenings/weekend work required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Other duties may be assigned as needed.
Contents may be subject to change to meet the needs of the organization.
Salary Description $13.00 to $14.00 per hour depending on experience
$13-14 hourly 60d+ ago
Commercial Lines Account Technician
Professional Insurors Agency
Account specialist job in Oklahoma City, OK
Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
SUMMARY Acts as an Account Technician for commercial property & casualty insurance clients and assists the Account Manager and Producer(s) of the agency to service existing accounts and assist as needed in the production of new and renewal business to the agency for the Account Manager and Producer(s). THIS IS A TRAINING POSITION SO YOU WILL BE TRAINED AND BE WORKING TOWARDS BEING ABLE TO ACCOMPLISH THE FOLLOWING TASKS: **Essential Duties:** - Provide excellent customer service by maintaining strong client relationships, promoting fairness, and upholding company values. - Maintain professional appearance and a tidy work area. - Regularly update client and prospect information in collaboration with Account Manager or Producer. **Client Service - Administration:** - Handle account changes, such as adding vehicles, employees, and locations, under guidance from Account Manager/Producer. - Issue Certificates of Insurance, Auto ID Cards, and Evidence of Property Insurance as needed. - Bill clients and manage finance contracts and payments. - Ensure accurate and up-to-date client information in AMS360 database and other systems. - Assist with claims reporting as needed. **Client Service - Renewals:** - Coordinate with Insurance Companies and Clients to gather necessary renewal information. - Prepare and submit required documents for renewal quotes and follow up until received. - Ensure policies are bound/renewed before expiration and distribute certificates to clients. **Prospect Service - New Business:** - Assist with new business process, including gathering necessary information for applications. - Enter data into AMS360, market accounts to insurance companies, and follow up until quotes are received. - Prepare proposals and ensure coverage is bound before expiration. **Marginal Duties:** - Participate in short- and long-term forecasting, annual reviews, and report preparation. - Attend meetings, back up Account Technicians/Managers as needed, and answer phones if required. This role offers hands on training and a pathway to becoming proficient in managing accounts and supporting a team with the goal to progress to an account manager position. Compensation: $40,000.00 - $55,000.00 per year
Professional Insurors, one of Oklahoma's most respected business insurance agencies, utilizes their 45+ years of industry experience and relationships with insurance carriers to develop consultative solutions to mitigate risk.
$40k-55k yearly Auto-Apply 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Oklahoma City, OK
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 36d ago
Accounts Receivable Specialist
Blackhawk Industrial Operating Co 4.1
Account specialist job in Tulsa, OK
is located onsite in Tulsa, Oklahoma**
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Accounts Receivable Specialist is responsible for maximizing cash flow and minimizing risk, while balancing customer and branch relationships for their assigned region.
ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associate consistent with Core Behaviors
Responsible for promoting culture of safety
Cultivate and sustain crucial relationships with our customer base, as well as BlackHawk corporate and branch personnel.
Form collection strategies to mitigate customer objections to making timely payments.
Confirm validity of account discrepancies by obtaining and investigating information from customers, sales, and customer service.
Maintain customer accounts by researching short pays, credit balances, unapplied cash, etc.
Maintain collection goals set by BlackHawk senior management and general A/R performance levels.
Collaborate with department and branch management to identify high risk accounts and develop an action plan.
Perform other duties as assigned.
Perform all work in accordance to ISO processes and procedures.
QUALIFICATIONS:
Expert data entry skills
Strong attention to detail
Excellent oral and written communication skills
Proficient in MS Office
Demonstrated problem solving and analytical skills
Experience in Prophet 21 highly desirable
Proven customer service skills
Ability to work independently
Proficient time management and organizational skills
SUPERVISORY RESPONSIBILITIES :
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High School Diploma required
Bachelor of Science degree in Finance, Accounting or Business Administration preferred
2 to 4 years accounts receivable or general accounting experience preferred
REASONING ABILITY:
Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist.
CERTIFICATES, LICENSES, REGISTRATIONS :
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rests for keyboard and mouse pad.
OSHA CATEGORY:
This position falls under the general industry category of OSHA standards. Employee is expected to adhere to all company safety standards to mitigate potential risks of injury in their workspace.
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$28k-34k yearly est. Auto-Apply 58d ago
Receivables Account Specialist
Hertz 4.3
Account specialist job in Oklahoma City, OK
Day in the Life:
The Receivables Specialist is responsible for ensuring the accuracy and efficiency of daily rental operations across multiple systems. This role involves correcting system errors, verifying data, resolving cash deposit issues, and performing billing adjustments. The specialist will also respond to inquiries from field locations globally and handle various assigned projects.
This position is based in Oklahoma City. The starting rate for this position is $16.83.
What You'll Do:
Correct daily system errors from various systems.
Verify that counter system files are loaded to receivables systems daily.
Resolve cash deposit issues from the field and ensure timely recording of cash.
Respond to and research inquiries from US and Canada field locations.
Balance transactions received from various systems and validate completeness and accuracy.
Work with IT programmers and the department supervisor to ensure online system edits are functioning properly.
Assist in the testing of Service Requests that affect receivables systems.
Communicate with internal teams and collaborate to resolve issues.
Monitor and set up new or document changes in Area/Location number information.
Set up area/account number combinations and ensure GDRB internal tables are updated.
Key and perform billing adjustments.
Handle miscellaneous duties as assigned.
What We're Looking For:
High School diploma or equivalent
Strong attention to detail and accuracy.
Excellent problem-solving skills.
Ability to work independently and as part of a team.
Good communication skills for interacting with field locations.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$16.8 hourly Auto-Apply 13d ago
Collections Specialist
Lindmark Companies
Account specialist job in Norman, OK
Full-time Description
Are you a detail-oriented problem solver with a knack for building relationships and driving results? We're looking for a Collections Specialist to play a vital role in maintaining the financial health of our organization. If you enjoy turning challenges into solutions, this is the opportunity for you!
The Collections Specialist will help manage and reduce delinquent accounts. The day-to-day activities include, but are not limited to:
Proactively reaching out to account holders 60+ days past due via phone, email, and written communication.
Negotiating payment arrangements and documenting commitments accurately.
Monitoring aging reports and identifying trends to keep accounts on track.
Collaborating with internal teams to resolve disputes and ensure timely payments.
Preparing detailed reports and maintaining accurate records in NetSuite.
Ensuring compliance with company policies and state regulations while delivering exceptional customer service.
Requirements
Required Education and Experience:
High School Diploma
2+ years in accounts receivable or collections
Strong understanding of AR processes and collections strategies.
Excellent communication skills for handling tough conversations professionally.
Proficiency in Microsoft Office Suite and familiarity with accounting software.
Ability to work independently, prioritize tasks, and meet deadlines.
If you're ready to make an impact and help us keep our financial operations strong, apply today and join a team that values professionalism, integrity, and results!
Lindmark Companies is an EOE/AA/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity/Title VI/Title VII/ADA/ADEA employer.
Salary Description $18.00 - $20.00 per hour
$18-20 hourly 12d ago
Accounts Receivable Specialist
Bhid
Account specialist job in Tulsa, OK
is located onsite in Tulsa, Oklahoma**
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Accounts Receivable Specialist is responsible for maximizing cash flow and minimizing risk, while balancing customer and branch relationships for their assigned region.
ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associate consistent with Core Behaviors
Responsible for promoting culture of safety
Cultivate and sustain crucial relationships with our customer base, as well as BlackHawk corporate and branch personnel.
Form collection strategies to mitigate customer objections to making timely payments.
Confirm validity of account discrepancies by obtaining and investigating information from customers, sales, and customer service.
Maintain customer accounts by researching short pays, credit balances, unapplied cash, etc.
Maintain collection goals set by BlackHawk senior management and general A/R performance levels.
Collaborate with department and branch management to identify high risk accounts and develop an action plan.
Perform other duties as assigned.
Perform all work in accordance to ISO processes and procedures.
QUALIFICATIONS:
Expert data entry skills
Strong attention to detail
Excellent oral and written communication skills
Proficient in MS Office
Demonstrated problem solving and analytical skills
Experience in Prophet 21 highly desirable
Proven customer service skills
Ability to work independently
Proficient time management and organizational skills
SUPERVISORY RESPONSIBILITIES :
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High School Diploma required
Bachelor of Science degree in Finance, Accounting or Business Administration preferred
2 to 4 years accounts receivable or general accounting experience preferred
REASONING ABILITY:
Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist.
CERTIFICATES, LICENSES, REGISTRATIONS :
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rests for keyboard and mouse pad.
OSHA CATEGORY:
This position falls under the general industry category of OSHA standards. Employee is expected to adhere to all company safety standards to mitigate potential risks of injury in their workspace.
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$28k-36k yearly est. Auto-Apply 58d ago
Accounts Receivable
Texoma Medical Services 4.1
Account specialist job in Guymon, OK
Process's packets from outside locations
Makes all bank deposits
Gives packet information to the billing specialist responsible for billing that company's claims
Gets the mail
Answers phones
$38k-46k yearly est. 7d ago
Patient Account Receivable Position - PAR - FT
Great Plains Regional Medical Center 3.7
Account specialist job in Elk City, OK
Description:
in busy Business Office.
The purpose of the PARS Position -Primarily responsible for effective collection on patient accounts, accounts receivable follow up, and reimbursement analysis.
Essentials Skills and Experience
· Must have experience in a medical accounts receivable role such as:
o Accounts Receivable Representative
o Patient Collections
· Must have Working knowledge of medical, accounts receivable, collections, rejects, denials, appeals, and research billing guidelines and policies
· Demonstrated knowledge of CPT, HCPC, ICD-10 Modifiers, UB04 & 1500 forms
· Knowledge of Healthcare system
· Demonstrate professional when working with insurance companies in obtaining payment in full
· Ability and willingness to work with professional with all other associates within the Business Office
· Working knowledge of various reimbursement methodologies including reimbursement reductions, fee schedules
· Be able to prioritize and multi task
· Work to achieve the Accounts Receivable to be under ninety (90) days from the date of discharge
· Research and Resolve reason for denials
The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.
Position Responsibilities
Review delinquent accounts and initiate appropriate collection action including telephone calls and correspondence to patients
Interpret and resolve accounts receivable problems with patients and insurance companies
Work all unpaid insurance accounts to resolution
To obtain an AR within 90 days of discharge
Update demographic and payer related information obtained from the patient
May correct errors including misapplied payments/adjustments and applying account credits
Prepare refund requests for management approval
Responsible for the generation and mailing of statements
Work payer rejects and denials
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.
Additional Duties and Responsibilities
· Additional duties as requested or assigned
Requirements:
$29k-35k yearly est. 6d ago
Bilingual Collections Specialist
Frayer Enterprises II
Account specialist job in Oklahoma City, OK
Auto Finance USA is one of the leading lenders in Oklahoma for people with less than perfect credit seeking auto loans. Our growing company currently has openings within our auto collections department. If you consider yourself someone who is great at communicating, problem solving and enjoys working customer service- we are looking for you! No experience required; we will train you. The Account Manager performs collection efforts on delinquent auto loan accounts and provides additional support to our customers. We like to have fun while we work our accounts! We are looking for both experienced and inexperienced team members to join our fast-paced environment. If this ad speaks to you, apply with us today to meet our team.
Job Details:
Location: Auto Finance USA - OKC
Salary Range: $15.00 - $18.00 per hour
Travel Percentage: None
Position Type: Full-Time
Job Shift: Day
Job Duties and Responsibilities:
Present an example of appropriate work habits, behavior and a positive attitude
towards co-workers and administration
Review and contact delinquent accounts daily
Effectively process inbound/outbound calls to work collection accounts in a
professional manner while keeping and improving customer relations
Establish and maintain payment arrangements consistent with company
guidelines
Process payments and set customers up on auto debit
Record all relative information into the collections system regarding collection
calls
Resolve customer problems while applying good customer service and in a
timely manner
Handle general customer service questions while remaining professional and
following company policies and guidelines
Make recommendations to management of accounts needing additional attention
Initial skip tracing as needed to find location information
Meet daily goals set for accounts worked and calls made
Meet quality and assurance standards for calls monitored
Perform other duties as assigned
Ability to work overtime based on the needs of the company
May assist in other related departments as required by business needs
Physical Job Description:
Verbal and written communication 8 to 9 hours each scheduled work day
Sitting and standing positions 8 to 9 hours each scheduled work day
Air controlled environment, florescent lighting, and natural lighting
Close proximity to computer screens
Ability to work within fluctuating background noise and movement
Outbound and inbound phone calls for 8 to 9 hours each scheduled work day
Qualifications:
Excellent telephone voice in terms of tone, clarity, pronunciation and proper use
of grammar
PC skills. Strong typing and Internet navigation skills required
Strong communication and customer service skills
Strong problem-solving skills and has the ability to multi-task
Must have the ability to work and adapt in a changing environment
No experience required in related field
Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
$15-18 hourly 60d+ ago
Customer Relations Specialist
Beyond Acquisitions 4.1
Account specialist job in Oklahoma City, OK
Beyond Acquisitions is a leading marketing and sales company within the Oklahoma City Metro Area! Each member of our company's ultimate goal is to manage the account that they are working alongside. Therefore, we provide our clientele with the very best personnel. Each of our team members are highly motivated to deliver a personal representation explicitly catered to meet the needs of that account. We aim to provide our prestigious clientele the very best in marketing, sales and promotions.
At Beyond Acquisitions, we bridge the gap between traditional marketing and training methods for clients with a modern corporate landscape. Due to our success over the past few years with our Telecommunications clients, we have officially surpassed sales and expansion expectations. In addition, with our innovative strategies of bringing our client's brand stories to life, we have seen a significant increase in revenue and customer satisfaction.
Job Description
We are looking for driven, career-oriented individuals to fill the role of our Entry-Level Customer Relations Specialist. The Entry-Level Customer Relations Specialist is a critical component of our Sales Team here at Beyond and will receive individualized training from the ground up. This individual will report directly to the Sales Manager regarding new customer sales, lead generation, and sales goals. We are looking for someone who can step in at the initial Entry-Level position, master the basics, and then receive continued development to grow towards more leadership roles in the future with us.
Entry-Level Customer Relations Specialist Responsibilities:
Learn and master all client product knowledge and be able to answer consumer questions effectively.
Present product and service packages to consumers representing our client's brand in a professional and curious manner
Qualify consumers for sales promotions and close every sale with confidence
Manage provided sales territory efficiently by maximizing each warm lead provided and following up with potential new clients regularly
Work with experienced Sales Team leaders to pick up on best sales practices and implement them into daily operations.
Work daily with other Sales Assistants to establish sales goals and identify areas to increase customer satisfaction.
Qualifications
Requirements of the Entry-Level Customer Relations Specialist:
Impeccable communication and public speaking abilities
Must possess a competitive nature and drive to excel
Ability to work in a team-based environment and individually with little or no supervision
Ability to overturn objections and utilize negotiation tactics
Proven ability to persuade consumers and close sales
6 months-3 years of experience in a customer-facing, sales, or customer service environment
Additional Information
Growth Opportunity & Benefits We Offer Every Sales Assistant:
Individualized training for those with little or no experience
Competitive compensation, bonuses, and incentives
Virtual networking events
Yearly company-paid retreats
We're not looking for someone to stay stagnant in the Entry-Level role. Instead, we are looking to provide that continuous training opportunity, so our Customer Relations Specialist can grow at their own pace, without any restrictions.
$22k-29k yearly est. 60d+ ago
211 Call Specialist
Heartline
Account specialist job in Oklahoma City, OK
Full-time Description
Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database.
JOB RESPONSIBILITIES:
Answer phone calls with an appropriate tone of voice, providing a caring and supportive voice.
Answer chats, and texts using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.
Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.
Identify and reflect the feelings of all contacts.
Identify line of business and log accordingly.
Assess contact's needs or situation using pertinent questions and follow protocol.
Provide appropriate screenings for specialized programs or appointment setting.
Advocate for clients when appropriate.
Complete assessments for clients in high-risk situations.
Access 2-1-1 database for resources and appropriately refer contacts.
Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.
Maintain accurate data collection on all contacts in the appropriate database.
Maintain acceptable level of contact handling and customer service performance as described by 2-1-1 training standards including handling multiple chats, texts and emails simultaneously.
Complete all training for new programs and services related to 2-1-1 and providing feedback as needed.
Actively participate with the team as needed.
Ability to work alternative schedules.
Perform other duties as assigned including, but not limited to, working alternative shifts and/or schedules.
Ability to handle and manage stress due to scope and type of calls/texts that may be received.
Requirements
High school diploma/GED required
Bachelor's degree in social work, sociology or related field preferred.
One-year experience in contact center, crisis hotline or information and referral service preferred.
Equivalent combination of education and experience will be considered
Bilingual in English and Spanish preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to effectively assess client needs and show sensitivity to issues presented by contacts.
Excellent communication skills
Excellent computer literacy
Self-starter
Effective time management
Ability to work in a high paced contact center.
Ability to work in multiple client management databases.
Proficiency in Microsoft Office products such as Outlook, required.
Access or other relational database experience, helpful.
Demonstrated knowledge of health and human services desired.
AIRS or AAS certification preferred. Must achieve AIRS or CRS certification within 3 years of becoming eligible.
Physically able to lift 20 pounds, bend/stoop
Sit for long periods of time and talk on the telephone
Salary Description $13.00 to $14.00 per hour depending on experience
$13-14 hourly 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Oklahoma City, OK
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 36d ago
Receivables Account Specialist
The Hertz Corporation 4.3
Account specialist job in Oklahoma City, OK
**Day in the Life:** The Receivables Specialist is responsible for ensuring the accuracy and efficiency of daily rental operations across multiple systems. This role involves correcting system errors, verifying data, resolving cash deposit issues, and performing billing adjustments. The specialist will also respond to inquiries from field locations globally and handle various assigned projects.
This position is based in Oklahoma City. The starting rate for this position is $16.83.
**What You'll Do:**
+ Correct daily system errors from various systems.
+ Verify that counter system files are loaded to receivables systems daily.
+ Resolve cash deposit issues from the field and ensure timely recording of cash.
+ Respond to and research inquiries from US and Canada field locations.
+ Balance transactions received from various systems and validate completeness and accuracy.
+ Work with IT programmers and the department supervisor to ensure online system edits are functioning properly.
+ Assist in the testing of Service Requests that affect receivables systems.
+ Communicate with internal teams and collaborate to resolve issues.
+ Monitor and set up new or document changes in Area/Location number information.
+ Set up area/account number combinations and ensure GDRB internal tables are updated.
+ Key and perform billing adjustments.
+ Handle miscellaneous duties as assigned.
**What We're Looking For:**
+ High School diploma or equivalent
+ Strong attention to detail and accuracy.
+ Excellent problem-solving skills.
+ Ability to work independently and as part of a team.
+ Good communication skills for interacting with field locations.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$16.8 hourly 13d ago
Collections Specialist
Frayer Enterprises II
Account specialist job in Oklahoma City, OK
The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment.
Job Details:
Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma
Salary Range: $15.00 - $18.00
Level: Entry
Travel Percentage: None
Position Type: Full-Time
Job Shift: Day
Job Category: Entry Level
Job Duties and Responsibilities:
Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration
Review and monitor delinquent accounts daily
Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations
Establish and maintain payment arrangements consistent with company guidelines
Process payments and set customers up on auto debit
Record all relative information into the collections system regarding collection calls
Resolve customer problems while applying good customer service and in a timely manner
Handle general customer service questions while remaining professional and following company policies and guidelines
Make recommendations to management of accounts needing additional attention
Initial skip tracing as needed to find location information
Meet daily goals set for accounts worked and calls made
Meet Quality and Assurance standards for calls monitored
Perform other duties as assigned
Ability to work overtime based on the needs of the company
May assist in other related departments as required by business needs
Physical Job Description:
Verbal and written communication 8 to 9 hours each scheduled work day
Sitting and standing positions 8 to 9 hours each scheduled work day
Air controlled environment, florescent lighting, and natural lighting
Close proximity to computer screens
Ability to work within fluctuating background noise and movement
Taking phone calls for 8 to 9 hours each scheduled work day
Qualifications:
Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar
PC skills. Strong typing and Internet navigation skills required
Strong communication and customer service skills
Strong problem solving skills and has the ability to multi-task
Must have the ability to work and adapt in a changing environment
Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.