Account specialist jobs in Orlando, FL - 391 jobs

BILLING SPECIALIST (Onsite) The Billing Specialist is responsible for preparing, reviewing, and issuing accurate invoices, ensuring compliance with contracts, rate schedules, and company policies. This role works closely with operations, project management, and accounting teams to reconcile billing, resolve discrepancies, and maintain accurate records. The Billing Specialist plays a critical role in maintaining client satisfaction, supporting revenue recognition, and improving billing processes. Key Responsibilities Invoice Preparation & Accuracy Review - Prepare, review, and issue customer invoices accurately in accordance with contracts, rate schedules, and company policies. Contract & Rate Verification - Verify billing details against contracts, purchase orders, work orders, and approved rates. Coordinate with the Project Management team to confirm billing accuracy. Time, Equipment & Service Reconciliation - Reconcile timesheets, rental invoices, master schedules, and equipment usage to ensure all billable work is captured correctly. Billing Schedule Management - Manage weekly and monthly billing cycles to ensure timely invoicing. Compliance & Documentation - Ensure all invoices meet client, regulatory, and audit requirements, including maintaining required backup documentation. Accounts Receivable Coordination - Collaborate with Accounting/AR to resolve billing discrepancies, adjustments, credits, and rebills. Client Billing Inquiries & Dispute Resolution - Respond to customer billing questions, resolve disputes, and coordinate corrections promptly and professionally. Data Entry & System Maintenance - Enter and maintain accurate billing data in the company's accounting system. Reporting & Reconciliation - Generate billing reports, prepare monthly income accruals, and support month-end close activities. Process Improvement & Internal Collaboration - Identify opportunities to improve billing processes and collaborate with operations, project managers, and finance to enhance Qualifications & Experience High school diploma required, associate degree in business administration or related field preferred. 2+ years of billing, accounts receivable, or accounting experience (construction, services, or project-based industries preferred). Strong attention to detail and accuracy. Excellent organizational, analytical, and problem-solving skills. Proficiency in Microsoft Excel required and QuickBooks experience preferred. Strong communication skills for interacting with internal teams and clients. Ability to manage multiple priorities and meet deadlines. Work Conditions Office-based role with some interaction with field or project teams as needed. Occasional overtime may be required during month-end or peak billing periods. Equal Opportunity Employer committed to providing a workplace that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status.

$2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America's most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure * UNLIMITED LEADS, at no cost * Elevated tiered commissions for the first 12 months * Annual Base Pay $29,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more Why Choose AAA The Auto Club Group (ACG) * Lead generation of 14+ million members * Access to unlimited walk-in traffic and referrals * Online lead generation * Annual Sales Incentive Trip A DAY IN THE LIFE of a Field Life Agent The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. * Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location. * Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals. * Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.) * Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products. * Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices. * Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities. * Assist Underwriting and Brokerage Departments in satisfying requirements. * Respond to customer inquiries and problems and ensure sound sales practices are used. * Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products. What it's like to work for The Auto Club Group: * Serve our members by making their satisfaction our highest priority * Do what's right by sustaining an open, honest and ethical work environment * Lead in everything we do by offering best-in-class products, benefits and services * ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable WE ARE LOOKING FOR CANDIDATES WHO * Possession of valid State Life Sales licenses * Ability to take and pass LUTC or CLU coursework * Maintain Life and Health licenses required to sell products * Possession of a valid State driver's license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products Education * High School diploma or equivalent Work Experience * Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products * Experience selling intangible products Successful candidates will possess: * Strong working knowledge of Life Insurance and Annuity products and services * Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience. * Effectively communicate complex information with prospective clients in a clear manner * Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products. * Assessing and reflecting customer insurance requirements consistent with company standards when writing policies * Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products * Ability to build and maintain strong relationships with customers * Prospecting and developing new sales opportunities and meeting production requirements * Ability to work collaboratively with all team members to attain business goals. * Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads * Understands and can articulate to customers the tax and legal impacts the products have on Members * Strong organization, planning, time management and administrative skills * Representing Auto Club Life in a professional and positive manner * Safely operating a motor vehicle to travel to various locations to attend meetings or community events * Proficient writing skills to compose routine correspondence * Working independently with minimal supervision * Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email. Work Environment * Works in a temperature-controlled office environment. * Limited travel required for community events, with exposure to road hazards and temperature extremes. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Job DescriptionDescription: Be the voice, heart, and trusted partner our clients rely on At Synergy, our Client Engagement Specialists are more than support-they are the foundation of our client experience and a vital part of our success. This role is ideal for someone who takes pride in delivering exceptional service, thrives on organization and follow-through, and values meaningful professional relationships. If you're detail-oriented, service-driven, and energized by helping clients feel confident and supported, this could be the opportunity you've been looking for. Requirements: What You'll Do As a Client Engagement Specialist, you'll play a key role in ensuring a smooth, professional, and responsive experience for our clients, partners, and internal teams. You will: Serve as a primary point of contact, handling inbound calls with professionalism, empathy, and efficiency Monitor and manage the Intake Outlook mailbox throughout the day to ensure timely responses and follow-through Open and organize new case files in ESP in accordance with established protocols Prepare, send, track, and follow up on intake documentation to ensure nothing falls through the cracks Accurately upload and document incoming mail and faxes, keeping stakeholders informed Maintain clear, professional communication with clients, lienholders, and internal teams Develop expertise in one Synergy line of business while maintaining working knowledge across all service lines Support general administrative functions, including phone coverage and mail distribution Assist with initial reporting to State Medicaid offices, insurers, federal plans, military organizations, and healthcare providers What We're Looking For We're looking for someone who values accuracy, accountability, and exceptional service-and who takes ownership of their work. You'll be successful if you have: High School diploma or equivalent (Associate or Paralegal degree preferred) At least one year of administrative or office experience Proficiency with Microsoft Office (Outlook, Word, Excel) Strong database and case management skills A professional, positive, and client-focused demeanor Excellent written and verbal communication skills The ability to prioritize, stay organized, and meet deadlines Comfort working at a computer for extended periods while managing phone and email communications Culture of Collaboration We're a tight-knit team that leads with empathy, supports one another, and believes in winning together. At Synergy, professionalism and kindness go hand in hand-and teamwork is at the core of how we operate. Room to Grow We invest in our people and reward those who raise the bar: Leadership development opportunities Continuing education and skill-building support Clear promotion pathways for high performers Benefits That Support Life We offer a comprehensive benefits package designed to support your career and your well-being: Competitive compensation Medical, dental, and vision coverage 401(k) with company match Generous PTO and paid holidays Wellness initiatives and community impact opportunities The Synergy Experience This is your chance to contribute to a company that's changing the game-for our clients, our partners, and the injured individuals they serve. Your work here matters, and your growth does too.

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are always looking for extremely driven account managers. Must enjoy working in a fast-paced environment and have excellent strategy and client management skills. You will develop and present campaigns alongside talented creative and media teams. Must have strong communication and organizational abilities as you'll work on local, regional and national brands. Competitive salary and excellent benefits.

Job Description Customer Relations Specialist - Deland Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team. What You'll Do: Engage customers in the service drive and identify windshield replacement needs. Educate and guide customers through their options and next steps. Build strong relationships with service advisors, managers, and technicians. Encourage dealership referrals and hit daily/weekly sales goals. Schedule and coordinate on-site glass services. Keep accurate records of leads, interactions, and completed jobs. Represent the company with a professional, positive attitude. What Makes You a Great Fit: Experience in customer service or sales is a plus, but not required. Strong communication and people skills. A self-motivated, proactive approach - you enjoy taking the lead. Team-oriented mindset with a friendly, professional appearance. Valid driver's license and reliable transportation. What We Offer: A fun, energetic, team-first culture Ability to earn $1000 - $2500 per week You are paid on a weekly basis Promotion from within and clear growth paths Ongoing training and development Team events, company outings, and a culture that celebrates wins

DIAMOND RESORTS™ OFFERS: Medical, dental, vision, 401K and life insurance Resort discounts for team members, family, and friends Career growth opportunities A healthy work-life balance with paid time off Fun work environment Job Description JOB SUMMARY Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign. ESSENTIAL JOB FUNCTIONS Provides customer service regarding collection issues, questions and processing payments and/or refunds. Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally. Responsible for reducing delinquency for assigned accounts. Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos. Reviews open accounts for collection efforts. Makes outbound calls, maintaining professional communication at all times via phone and in person. Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process. Utilizes computer systems to handle skip tracing. Reviews terms of sales and/or loan documents and attempts to collect customer payments. Provides timely follow-up on payment arrangements and documentation required per account. Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases. Ensures customer information is correct and updates information as necessary. Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution. Responsible for exceeding departmental performance standards and quality assurance expectations. Completes all required company trainings and compliance courses as assigned. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. Qualifications EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Competent in public speaking. Performs well with frequent interruptions and/or distractions. Additional Information Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities. At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations. Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation. Diamond Resorts is an Equal Opportunity Employer Apply Today! Link Below! ****************************************************************************************************************

Job Description As a Billing Coordinator, you are responsible for ensuring accurate and timely billing processes related to equipment usage and services. This role involves working closely with various departments to gather billing information, analyze data, and maintain precise records, ensuring data integrity and data refinement across all equipment reporting functions. In addition, critical for success are the abilities to work in a demanding environment while demonstrating self-motivation and focus, produce highly accurate work, make swift decisions, and be a supportive team player. About Sea Glass Concrete: Sea Glass Concrete is a rapidly growing construction company committed to excellence and innovation. We offer a supportive and collaborative environment where you can develop your skills, take on challenging projects, and contribute to our success. Key Responsibilities: Collaborate with multiple departments to gather, verify, and analyze billing information. Ensure data integrity and refine equipment reporting functions to maintain precise records. Work efficiently in a fast-paced environment, balancing self-motivation with focus. Manage accurate and timely billing processes for equipment usage and services. Contribute as a supportive team player to enhance overall department performance. Qualifications: Ability to work with large amounts of data, within a defined timeframe, to produce weekly reports for operating companies Computer proficiency, including Microsoft Office Suite (Excel) High School Diploma or GED, 1+ years of related experience, or an equivalent combination Collaborate with internal and external teams to gather accurate billing information. Assign appropriate coding, making determinations as necessary, and coordinate with internal departments to resolve discrepancies or issues

Our client is a leading construction company specializing in commercial and residential projects across the region. With a strong commitment to quality, safety, and innovation, they have successfully completed numerous landmark projects. They are now seeking a Collections Specialist. Salary/Hourly Rate: $50k - $55k Position Overview: The Collections Specialist will be responsible for managing and executing the collection of outstanding accounts receivable for the organization. This role requires a detail-oriented professional with strong communication and negotiation skills who can thrive in a fast-paced environment. The Collections Specialist will collaborate closely with project managers, clients, and the finance team to ensure timely payments and resolve billing discrepancies. Responsibilities of the Collections Specialist: * Monitor accounts to identify outstanding debts and past-due balances. * Investigate historical data related to each outstanding debt or invoice. * Contact clients regarding overdue payments via phone, email, or written correspondence. * Take appropriate actions to encourage timely and accurate debt payments. * Process payments and refunds accurately and efficiently. * Resolve billing discrepancies and customer credit issues. * Update account status records and document all collection efforts. * Prepare and report on collection activity and accounts receivable status. * Collaborate with internal departments, including project management and finance, to resolve billing discrepancies. * Maintain accurate, complete, and up-to-date records of all collection activities. Required Experience/Skills for the Collections Specialist: * Proven experience as a Collections Specialist or in a similar accounts receivable role. * Strong knowledge of billing procedures and collection techniques. * Familiarity with laws and regulations related to debt collection. * Excellent communication, negotiation, and interpersonal skills. * Ability to work independently and manage multiple priorities effectively. * Strong organizational skills and attention to detail. * Proficiency in Microsoft Office Suite and accounting or billing software. Preferred Experience/Skills for the Collections Specialist: * Experience working within the construction industry. * Knowledge of construction project billing and lien processes. * Familiarity with construction-related accounting software such as Sage 300, Procore, or similar systems. Education Requirements: * High school diploma or equivalent required. * Associate or Bachelor's degree in Finance, Accounting, or a related field preferred. Benefits: * Comprehensive health, dental, and vision insurance plans. * 401(k) plan with company match. * Paid time off and paid holidays.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. The Supervisor, Referrals will oversee a team of centralized care (referral) coordinators. + **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides extraordinary customer service to all internal and external customers (including patients and other ChenMed team members) always. Establishes and maintains relationships with identified service providers. + Conducts all activities as outlined in the job description for Care Coordinator. Provides coverage for Care Coordinators when they are on paid time off or call out. + Supervises centralized care coordinators in their day to day activities. Ensures the completeness and accuracy of all tasks. Assists coordinators with complicated referrals. + Provides referral consulting support to assigned centers. Acts as referrals liaison for Center Managers. Answers questions and assists the center referral staff (care coordinators) at the request of the Center Manager and provides feedback to Center Managers when needed. + Ensures Preferred Provider List is used accurately and effectively. Collaborates with referral management to ensure specialist network is adequate for the geography and escalates accordingly when network adequacy impacts access to care. + Generates and analyzes all Business Intelligence reports; releases to the care coordinators. + Training of new care coordinators and assisting with training of new processes with direction from Referral Manager. + Covers for Referral Manager while on PTO. + Provides feedback to Referrals Manager to conduct performance evaluations for referrals team members. + Submits Workday timecards and approves PTO for care coordinators. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace + Ability to determine proper resolution of problems based on defined alternatives + Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook + Ability and willingness to travel locally and regionally up to 50% of the time + Spoken and written fluency in English + **EDUCATION AND EXPERIENCE CRITERIA:** + High School diploma or GED required + One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population **PAY RANGE:** $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

The MEDICAL BILLING SPECIALIST performs clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third-party billing records, and resolution of problems. Follows up on submitted and patient billing; resubmit claims or corrects inaccuracies. May handle cash items and accounts receivable posting. Works with others in a team environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Psychiatry Office.Processes billing to patients and third-party insurance companies. Maintains supporting documentation files and current patient addresses. Researches and responds by telephone and/or in writing to patient inquiries regarding billing issues and problems. Monitors submitted claims, follows up on unpaid claims, and initiates dialogue with insurance companies. Resubmit claims to insurance companies as necessary. May receive and receive cash items and third-party reimbursements Posts and reconciles payments to patient ledgers. Balances daily batches and reports. Maintains patient demographic information and data collection systems. Identifies and resolves patient billing complaints Follows and reports the status of delinquent accounts. Performs various collection actions, including contacting patients by phone, and correcting and resubmitting claims to third-party payers. Performs miscellaneous job-related duties as assigned. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Insurance Verification. Referrals PREFERRED EXPERIENCE: Prior medical billing and administrative experience in a private medical office. Customer service Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: ICD-10: 1 year (Preferred) This position requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) before their first day of employment. This process includes fingerprinting. If you do not possess an active/eligible L2 background check, we are unable to offer the job. Please note that the individual may be charged $89.15 to complete the fingerprinting process through DTIS (Digital Trusted Identity Services).

Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process, and every member of our team should strive to do their best to provide this type of experience for our homeowners. - Check out this video to see who we are! ************************************** What We Offer: A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance Health & Peace of Mind medical, dental, vision, and life insurance to support your wellbeing Join a Company Where Growth is Real over 60% of our leaders were promoted from within Hourly Rate: $20hr - $22hr Schedule: Monday - Friday (Full Time) The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency Responsibilities: Review open accounts for collection efforts using Quickbooks, Microsoft Dynamics, and RForce (Sales Force) systems. Prioritize work activities, giving accounts with outstanding balances the utmost attention. Make outbound collection calls in a professional manner while maintaining and improving customer relations. Resolve client billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner. Collect customer payments in accordance with payment due dates. Work with Accounts Receivable Team Lead and Payment Specialist to keep up to date on all accounts and monitor the lien rights expiration report. Identify issues contributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Collect accounts by sending invoice reminders and communication with customers via phone, email, fax or mail. Resolve collections by examining customer payment plans/promissory notes. Protect the organization s value by keeping information confidential. Update job knowledge by participating in educational opportunities. Requirements: High School Diploma or Equivalent At least 3-5yrs of Collections Related Experience w/ Proven Record of Improving Accounts Receivable Aging Balances Prior Accounts Receivable Experience & Understanding of Accounting Principles is a Plus Prior Experience within the Construction or Home Improvement Industry is a Plus Prior Experience with QuickBooks, Microsoft Dynamics, & Office Applications, including Excel, Word, and Outlook Ability to type 60+ words per minute accurately. Ability to read and interpret documents such as purchase orders, receipts, bills for payment, etc. Ability to write routine reports and correspondence. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to correctly interpret numerical data. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. **Must be willing to undergo a criminal background check** **This Company Participates in E-Verify** Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment . Renewal by Andersen careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team! We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career ARE YOU READY FOR A CAREER AND NOT JUST A JOB? *Our construction partner is seeking a reliable Accounts Receivable Specialist* In Office Monday-Friday, 8:00am-5:00pm $25/hour You are: Bachelor's degree in Accounting or Finance preferred 2+ years of Accounts Receivable experience (construction preferred) Strong understanding of billing structures, job/project numbers, and high-volume invoicing Comfortable making outbound collection call Proficient in Excel, Outlook, and Word (SAP a plus) What you will do? Manage billing by client and project/worksite, ensuring invoices are applied correctly Handle collections via phone and email for assigned accounts Prepare A/R aging reports and daily deposit reconciliations Process Notices to Owner, liens, sworn statements, and lien releases Resolve billing discrepancies and respond to customer requests (invoices, tickets, statements) Support credit application processing and other accounting tasks as needed Why This Role: High visibility and hands-on training Stable schedule, in-office team environment Ideal for someone who wants a career, not just a short-term role TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. TEWS is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.

Location: Melbourne FL, United States of AmericaThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes. Accounts Receivable Specialist Melbourne, FL (Onsite) Position Summary Thales is looking for an Accounts Receivable (AR) Specialist to play a key role in supporting Thales In-Flight Entertainment (IFE) within the accounts receivable function as part of the broader finance team. The AR Specialist, performs essential accounts receivable functions such as collection, reviews of AR Aging, monitoring payment performance, analysis and reconciliation of customer accounts, AR-related closing tasks, and preparation of other ad-hoc reports related to AR and cash collection. In this position, you will also maintain a high level of customer service to both internal and external customers and shall also support the AR Lead in the coordination with the BPO Partner. Success in this role requires attention to detail, a strong grasp of AR processes, and a commitment to maintaining financial accuracy and accountability. Tier 1 - Referral Bonus Payout - $2,500 Key Areas of Responsibility Collections and Account Management: Execute daily collection activities, including sending emails and reminder letters, issuing statements of account, and making calls to resolve outstanding balances; Investigate and determine the root cause of short payments, overpayments, or other discrepancies; Manage and track disputes, chargebacks, and customer deductions, working to resolve them in a timely manner; Initiate third-party collection agency or legal endorsement for severely overdue accounts as directed by the A/R Lead. Financial Reporting and Reconciliation: Analyze and reconcile individual customer accounts with discrepancies, using payment information, bank statements, and other data sources; Prepare and maintain a high-level view of the A/R aging report, collections report, and other ad-hoc cash-related reports as requested; Ensure the timely completion of all A/R-related month-end closing requirements. Cross-Functional Collaboration: Coordinate with the Cash Posting, Invoicing, and Credit Memo teams to ensure accurate and timely processing; Collaborate with Customer Service and Program Management to promptly resolve customer disputes and invoicing issues; Assist the A/R Lead in coordinating with the BPO Partner to resolve queries and ensure smooth operations; Release sales orders from credit hold, following approval from the A/R Lead. Audit and Compliance: Assist in the preparation of audit schedules and provide necessary documentation for both internal and external audits; Maintain compliance with internal controls, policies, and procedures related to invoicing, collections, and revenue processes; Uphold the organization's value and integrity by maintaining the highest level of confidentiality with all sensitive information. Minimum Qualifications Associates degree in Accounting, Finance, Business Administration, or a related field; or equivalent experience. 3-5 years of experience in accounts receivable, billing, or a related finance function, preferably in a mid- to large-sized organization. Strong understanding of accounts receivable processes and revenue cycle management. Experience with compliance and audit requirements related to financial processes and controls; High level of professionalism, integrity, and accountability in handling sensitive financial data. Proven ability to work with ERP systems (e.g., SAP, Oracle, or similar) and financial reporting tools; Proficiency in Microsoft Excel, including use of pivot tables, VLOOKUPs, and data analysis tools. Demonstrated ability to meet strict deadlines and manage multiple priorities in a fast-paced environment; Strong analytical and problem-solving skills, with a high level of accuracy and attention to detail. Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Special Position Requirements Schedule: Core Business Hours - Day shift position eligible for 9/80 work schedule, overtime may be required. Physical Environment: Typical office environment with desk related work and a computer. Travel: 5-10% only as needed. Regulatory Compliance Requirements: None. Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid #LI-AR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 33,093.00 - 62,703.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include: o Patient Support: Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. o Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources. o Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. o Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment. o Educator: Complete patient teaching in relation to the use of products · Participates in program specific customer meetings and training sessions. · Participates in program specific orientation meetings and demonstrates clinical competency on written tests. · Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Job Qualifications Required Education and Experience: High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Florida Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Accurate Data entry · Windows Environment · Online Applications · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Outlook Working Conditions/Physical Demands · Normal office environment · Lifting under 10 pounds If you are available and interested then please reply me with your updated copy of resume or can call me at ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Full-time Description Be the voice, heart, and trusted partner our clients rely on At Synergy, our Client Engagement Specialists are more than support-they are the foundation of our client experience and a vital part of our success. This role is ideal for someone who takes pride in delivering exceptional service, thrives on organization and follow-through, and values meaningful professional relationships. If you're detail-oriented, service-driven, and energized by helping clients feel confident and supported, this could be the opportunity you've been looking for. Requirements What You'll Do As a Client Engagement Specialist, you'll play a key role in ensuring a smooth, professional, and responsive experience for our clients, partners, and internal teams. You will: Serve as a primary point of contact, handling inbound calls with professionalism, empathy, and efficiency Monitor and manage the Intake Outlook mailbox throughout the day to ensure timely responses and follow-through Open and organize new case files in ESP in accordance with established protocols Prepare, send, track, and follow up on intake documentation to ensure nothing falls through the cracks Accurately upload and document incoming mail and faxes, keeping stakeholders informed Maintain clear, professional communication with clients, lienholders, and internal teams Develop expertise in one Synergy line of business while maintaining working knowledge across all service lines Support general administrative functions, including phone coverage and mail distribution Assist with initial reporting to State Medicaid offices, insurers, federal plans, military organizations, and healthcare providers What We're Looking For We're looking for someone who values accuracy, accountability, and exceptional service-and who takes ownership of their work. You'll be successful if you have: High School diploma or equivalent (Associate or Paralegal degree preferred) At least one year of administrative or office experience Proficiency with Microsoft Office (Outlook, Word, Excel) Strong database and case management skills A professional, positive, and client-focused demeanor Excellent written and verbal communication skills The ability to prioritize, stay organized, and meet deadlines Comfort working at a computer for extended periods while managing phone and email communications Culture of Collaboration We're a tight-knit team that leads with empathy, supports one another, and believes in winning together. At Synergy, professionalism and kindness go hand in hand-and teamwork is at the core of how we operate. Room to Grow We invest in our people and reward those who raise the bar: Leadership development opportunities Continuing education and skill-building support Clear promotion pathways for high performers Benefits That Support Life We offer a comprehensive benefits package designed to support your career and your well-being: Competitive compensation Medical, dental, and vision coverage 401(k) with company match Generous PTO and paid holidays Wellness initiatives and community impact opportunities The Synergy Experience This is your chance to contribute to a company that's changing the game-for our clients, our partners, and the injured individuals they serve. Your work here matters, and your growth does too. Salary Description $36,000 - $38,000/year

At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description The Reimbursement Collection Specialist I is responsible for collecting outstanding receivables from insurance companies, patients and physicians. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Ensures timely follow-up on all assigned claims to secure timely payment Works with payers to determine reasons for denials, corrects and reprocesses claims for payment in a timely manner Reduces claims in the over 90-day categories Collects “Patient Responsibility” from the patient Accurately documents all transactions with carriers and patients regarding the financial status of claims and documents progressive collection efforts into the appropriate collection notes in all required computer systems Completes timely follow-up as required by department guidelines Demonstrates successful collection meetings by adhering to all collection guidelines and rules Mails, faxes or emails all appropriate collections correspondence Receives incoming calls related to the Billing/Collections Department Identifies uncollectible accounts and acquires approval for Bad-Debt Write/off Maintains relationships with insurance companies Generates and prepares patients statements and review them for accuracy prior to mailing Utilizes the Internet for Insurance claims status Assists with external audits Be willing to cross-train and fill-in in other areas within the department Works in an efficient and cohesive group environment Supports group and management efforts Completes daily, weekly and monthly tasks as required by department standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Associates Degree from college preferred or Certificate from a technical school for billing. Two years related experience in a healthcare environment and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to our patients, intermediary, carriers and internal customers. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to assess and resolve problems involving a few concrete variables in standardized situations. COMPUTER and INTERNET SKILLS: Working knowledge of Outlook and Microsoft Word. The ability to create and populate simple Excel spreadsheets. Ability to navigate the web for the purpose of collections. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger; handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, ability to adjust focus. The ability to perform heavy data entry or other computer function which requires extensive keyboard use. The ability to lift and move for short distances boxes or files with a weight not to exceed 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an environment of open-space cubicles where the noise level is usually quiet. OTHER SKILLS THAT APPLY: Diplomacy Professionalism Filing Organizing Planning Multi-tasking Additional Information All your information will be kept confidential according to EEO guidelines.