Account specialist jobs in Owensboro, KY - 53 jobs
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Client Specialist
Robert W. Baird & Co.Orporated 4.7
Account specialist job in Evansville, IN
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$65k-92k yearly est. Auto-Apply 8d ago
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Call Center Scheduling Specialist
Tri-State Orthopaedic Surgeons 3.6
Account specialist job in Evansville, IN
The Call Center Scheduling Specialist, under the direction of the Scheduling Manager, is responsible to answer the phones in a helpful, friendly and timely manner from the comfort of your home. Working at the corporate office is also an option. This person schedules appointments, takes messages and transfers phone calls. Regular attendance is an essential part of this job. **Full Time, 40 hours weekly - Choice of shifts 1.) M-F 8AM-5PM or Rotating schedules M-R 7:30-5; F 7:30-12:30 Week 1 then M-W 8-5; Thurs 8-2:30; Friday 8-5.**
Minimum Qualifications:
Must be available to come on-site for 90-day training period.
Must live within a 90-mile radius of Evansville, IN to attend in-person training and company meetings as necessary.
Must reside in the state of Indiana.
Must have access to high-speed internet.
Essential Functions:
Answers the phones in a helpful, friendly and timely manner
Assists patients in making appointments
Schedules patients based on physician protocols and templates
Transfers calls to the appropriate department when necessary
Takes messages and sends to appropriate people
Creates tasks in SRS so that patient messages are documented and addressed
Communicate with patients via texting (Arterra) appropriately
Takes new patient information and enters it into the system
Additional Responsibilities:
1. Covers for associates when on vacation, leave, etc.
*The preceding examples are representative of the assignments performed in this position and are not intended to be all-inclusive.
Job Qualifications:
Experience in physician's office preferred
Experience with Centricity and SRS preferred
Ability to operate phone system equipment
Proficient with use of computers including Microsoft Office Suite
Ability to learn new computer programs
Ability to work under pressure, make decisions and use judgement
Demonstrated ability to communicate effectively and professionally both orally and in writing across all levels of the organization
Ability to maintain good working relationships with co-workers, supervisors, management, and other staff
Must have verified internet service and established dedicated work area at home. Company will provide equipment (keyboard, computer, monitor, phone, etc).
Minimum Qualifications:
Must be available to come on-site for 90-day training period.
Must live within a 90-mile radius of Evansville, IN to attend in-person training and company meetings as necessary.
Must reside in the state of Indiana.
Must have access to high-speed internet.
Essential Functions:
Answers the phones in a helpful, friendly and timely manner
Assists patients in making appointments
Schedules patients based on physician protocols and templates
Transfers calls to the appropriate department when necessary
Takes messages and sends to appropriate people
Creates tasks in SRS so that patient messages are documented and addressed
Communicate with patients via texting (Arterra) appropriately
Takes new patient information and enters it into the system
Additional Responsibilities:
1. Covers for associates when on vacation, leave, etc.
*The preceding examples are representative of the assignments performed in this position and are not intended to be all-inclusive.
Job Qualifications:
Experience in physician's office preferred
Experience with Centricity and SRS preferred
Ability to operate phone system equipment
Proficient with use of computers including Microsoft Office Suite
Ability to learn new computer programs
Ability to work under pressure, make decisions and use judgement
Demonstrated ability to communicate effectively and professionally both orally and in writing across all levels of the organization
Ability to maintain good working relationships with co-workers, supervisors, management, and other staff
Must have verified internet service and established dedicated work area at home. Company will provide equipment (keyboard, computer, monitor, phone, etc).
$30k-36k yearly est. 10d ago
Crisis Line Specialist - Call Center
River Valley Behavioral Health 3.5
Account specialist job in Owensboro, KY
The Crisis Line Specialist is responsible for providing immediate, confidential, and empathetic support to individuals experiencing emotional distress, mental health crises, or urgent life challenges. This role is vital in offering a first point of contact for individuals in need of immediate assistance, de-escalating crises, providing resource referrals, and connecting callers with appropriate mental health services.
Essential Functions:
Functions as the point of entry for individuals calling to request behavioral health services at RiverValley. Assists individuals in accessing services through established protocols, including the scheduling of appointments.
Answers incoming crisis calls promptly, providing a compassionate, non-judgmental, and empathetic response to individuals in distress.
Evaluates the urgency of the caller's situation by conducting risk assessments, including determining whether the caller is at risk of self-harm, suicide, or harm to others.
Utilizes de-escalation techniques to stabilize callers and ensure their immediate safety while maintaining a calm and supportive environment.
Maintains accurate and confidential records of calls, including detailed notes of the conversation and follow-up actions, in compliance with organizational policies and legal requirements.
Works closely with other crisis services team members, healthcare professionals, and community organizations to ensure coordinated care for individuals in crisis.
Participates in ongoing training related to crisis intervention, behavioral health issues, and effective communication techniques.
Maintains and compiles statistical and outcome data for various programs and services.
Adheres to all organizational policies, procedures, and legal requirements regarding confidentiality, privacy (such as HIPAA compliance), and professional conduct.
Fosters collaborative working relationships among members of the leadership and management teams and programs.
Other duties as assigned.
Qualifications
Education and Experience:
High school diploma or equivalent required. Bachelor's degree in Psychology, Social work, Sociology, or Human Services preferred.
Skills:
Strong verbal communication and active listening skills.
Ability to remain calm and composed under pressure.
Empathy, patience, and a non-judgmental attitude.
Familiarity with crisis intervention techniques and mental health first aid is a plus.
$25k-30k yearly est. 10d ago
Client Specialist Key
Knitwell Group
Account specialist job in Evansville, IN
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00254 Evansville, IN-Evansville,IN 47715Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$28k-46k yearly est. Auto-Apply 5d ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Account specialist job in Newburgh, IN
Country USA State Indiana City Newburgh Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 5199 Rosebud Lane, Newburgh, Indiana 47630
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 60d+ ago
Branch Collections Specialist
Onemain Financial 3.9
Account specialist job in Evansville, IN
At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS:
HS Diploma/GED
Preferred:
Collections or Customer Service experience
Bilingual
Location:On Site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
$30k-38k yearly est. Auto-Apply 3d ago
Dental Call Center Specialist - HRI Dental
Health Resources 3.8
Account specialist job in Evansville, IN
Department:
Health Services
Weekly Hours:
40
Status:
Full time
Shift:
Days (United States of America)
As a Dental Call Center Specialist, you will communicate with outside clients (dentists, members, agents and employer groups) for claim, enrollment and benefit service support.
You will direct clients to the website to verify enrollment, benefits and submit claims/pretreatments. You will also provide assistance and training for all web-based functions.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
High School diploma or equivalent
PREFERRED REQUIREMENTS
1-2 years experience in telephone sales or telephone-based customer service
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
Equal Opportunity Employer/Drug-Free Workplace
$33k-43k yearly est. Auto-Apply 14d ago
Accounts Payable Clerk
Graywolf Integrated Construction Company 4.6
Account specialist job in Owensboro, KY
The Accounts Payable Clerk is responsible for managing assigned workload of vendor invoices by receiving, coding and processing for a timely payment. The position must be able to communicate with vendors to ensure a positive relationship and accurately process invoices to succeed.
Core Responsibilities
Invoice processing - Receiving and reviewing invoices from vendors, matching them to purchase orders, verifying accuracy of pricing and quantities, and coding invoices for proper accounting entry.
Data entry - Entering invoice details into the accounting system, including vendor information, invoice amounts, and due dates.
Invoice discrepancy resolution - Identifying and investigating discrepancies between invoices and purchase orders, contacting vendors and/or working with Purchasing to resolve issues.
Account reconciliation - Reconciling vendor statements with the company's accounts payable records to identify any discrepancies.
Vendor communication - Responding to vendor inquiries regarding invoice status, payment issues, and account balances.
File maintenance - Maintaining organized records of invoices, purchase orders, and payment documents.
Reporting - Generating accounts payable reports for management review, including aging reports and outstanding balances as needed.
Required Skills
Strong attention to detail - Essential for accurately verifying invoice information and identifying errors.
Numerical proficiency - Ability to perform basic math calculations and understand financial data.
Organizational skills - Efficiently managing a high volume of invoices and maintaining accurate records.
Computer literacy - Proficiency in accounting software for data entry and report generation.
Communication skills - Effectively interacting with vendors and internal departments to resolve issues.
Knowledge of accounting principles - Understanding basic accounting concepts like debits, credits, and general ledger.
Work Experience
Minimum of 2 years of accounts payable processing experience preferred. Similar administrative coding experience acceptable if knowledgeable of accounting process. Additional opportunity for more experienced applicant.
Education/Training
High school diploma or equivalent.
System Knowledge
Oracle Fusion experience preferred but not required.
$29k-37k yearly est. Auto-Apply 13d ago
Call Center Specialist
BHS 4.3
Account specialist job in Madisonville, KY
Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
High school diploma or GED required.
Prior Customer Service experience necessary.
Medical office and call center background preferred, but not mandatory.
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
$26k-31k yearly est. Auto-Apply 10d ago
Billings and Collections Specialist
Theratree
Account specialist job in Owensboro, KY
Who we are: TheraTree is a pediatric therapy practice in Western Kentucky who is committed to growing minds, bodies, and spirits through Occupational Therapy, Speech Therapy, Physical Therapy, Behavioral Therapy, and Mental Health Therapy. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life.
As a Billing & Collections Specialist at TheraTree you can be a remarkable contribution to parents by keeping their balances low so their child's healthcare services can continue to progress.
Responsibilities of a Billing & Collections Specialist
Prior Authorizations and Denials
Medical Billing
Collections on Accounts Receivable
Reconcile Payments
General Job Duties & Responsibilities of Billing & Collections Specialist
Attends Finance meetings and presents on managed products, sub-products, statistics, and sub-statistics.
Solves Accounts Receivable problems through investigation using data.
Meets deadlines for programs, projects, and tasks.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in
Sets weekly, monthly, and annual Finance targets to ensure annual goals are met.
Responsible for maintaining expected finance statistics of post.
Billings & Collections Purpose
Create approved therapy services through identifying, submitting, tracking, communicating on, and acting on all related insurance benefits so that no service is provided without insurance verification, active prior authorization, over a maximum, or a current physician order. Responsible for:
All patient prior authorizations.
Tracks prior authorization period dates and visit numbers for clients.
Tracks hard maximums.
Tracks authorization denials
Tracks when prior authorization can be submitted.
Follows up with therapy providers on due dates for submitting paperwork.
Proof reads all paperwork for prior authorizations.
Submits correct paperwork for prior authorizations within deadlines set by clinic and insurance companies.
Appeals process for denials
Denials become approved authorization.
Billing's Purpose:
To ensure that all medical/healthcare services are verified against charges and billed accurately on time to allow our company to generate revenue so that we may continue to treat our patients and allow them to grow through their minds, bodies, and spirits. Responsible for:
All medical claims and invoices billed out.
Proofreads and submits all healthcare claims and invoices.
Requests additional medical information from clinicians.
Corrects rejected healthcare claims.
Appeals denied medical claims.
Collection's Purpose:
To collect a steady flow of income for the maximum amount of all services billed to all sources so that funds can be distributed healthily throughout the organization and the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for:
All services provided being collected on in a timely manner.
Client Payment Accounts Receivable (co-payments, deductibles, private payments) are being collected at the time of service.
Accounts Receivable for outpatient healthcare billing is timely.
Accounts Receivable payments for primary insurance & secondary insurance are being collected in a timely manner.
All services not paid within 30 days are claims tracked.
All invoices to contract agencies are paid within 30 days of notice.
Reconcile Payment's Purpose:
Ensures all payments are reconciled, entered, and accounted for timely and accurately so that accurate account information is obtainable and is used to make finance decisions so that the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for:
Payments accounted for and accurately reconciled into EMR in a timely manner.
Finance reports to be submitted on time.
Relocation assistance resources are available upon request.
What you'll love about us....
Our Investment in You:
Bonus Pay for more kids helped
Stable Base pay
We help you plan, track, and achieve bonuses
Health Benefits
Retirement Plans
Paid Time Off
Seven Paid Holidays
Paid Continued Education
72% of our revenue is spent on payroll
We Grow Your Skill Set
Paid Management Training
Mentorships Available
Educational Data based
Great team that works together
Company culture that values empowerment, responsibility, leadership and integrity.
5% of our revenue is spent on education
Opportunties To Shine
Promotion & Director Opportunities
Leadership Bonuses reward your investment in others
Opportunities to mentor and educate others and be rewarded
Give back with us through community engagement
Live Your Purpose
Be a remarkable contribution to a child's life.
Support the whole child with our complimentary multidisciplinary team approach.
Celebrate patient success such that they are an inspiration for others!
Be rewarded for your patient's success in a variety of ways!
Our Management team cares and supports you to help your team.
Live a life you love knowing you were the difference.
Staff Share Success...
“I Love our bonus program! It gives a ton of motivation to staff!” - Arrielle, RBT
"I love growing minds, bodies, and spirits at TheraTree Pediatric Services! What a wonderful and inspiring job! I love being able to see kids have fun while meeting goals to build many different developmental skills they need for everyday life. I have seen many successes with many different children even in my short time of being at Theratree Pediatrics. Whether it be attending to a given task for 10 minutes or transitioning without caregiver for the first time…We love to see such BIG successes that might seem so small to others. Even SMALL STEPS MAKE FOR GREAT ACCOMPLISHMENTS AND MILESTONES! I love to see children and their families leaving therapy happy and knowing they have accomplished something great! They always say find a job that you enjoy, and you will never have to work a day in your life. That is exactly what I have found in working for this company and with the many children here! I love my job and the rewarding nature of helping grow minds, bodies and spirits!" - Ms. Faith, MS, OTR/L
“There is a sweet client that has been working on feeding at our clinic. Today we completed a telehealth session during breakfast time. He had picked out all his food for his plate and was ready when he joined. He picked out peaches, blueberries, banana, pancakes, and eggs. He took at least 4 bites of everything! Mom even shared that he ate a whole hamburger yesterday. This is so big and we are excited that he is taking steps toward being able to eat food with his family and friends.” - Kaitlin, MS, OTR/L
“My son started at TheraTree almost 2 years ago. At the time he was missing milestones and I could tell he had some sensory issues. TheraTree has helped Andy in so many ways. He has overcome challenges in his everyday life and has overcome some sensory issues. Cole has helped him at first to brush his teeth correctly and overcome sensory issues such as hair cutting, using a toothbrush and food textures. Cole has also been helping my son with being able to stay on task and stay focused when he is overstimulated. Cole has taught Andy to take turns and to be able to share with others. Since Andy has been going to TheraTree he is more focused, and is right on track. Andy has developed new motor skills and social skills. Andy has become a brighter kid. Thank you TheraTree and Cole for all you do for us!” Andy's Mom
Hear more from our team: **************************************************
My UNIQUE ROLE: I have a radical idea about my role in healthcare. The children in our community cannot be fixed. Because to be fixed, you must be broken. our kids and our families are not broken. They may be facing challenges; challenges that are real valid and affecting their life. I see that. It IS my role to give children and families access to living happy, healthy, and well balanced lived. This access is created through developing the skills and giving the tools for living life. It's an access for their VOICE to be heard, their BODY to move, and to become INDEPENDENT. The children and families who walk through my doors are not broken, they are perfectly imperfect humans and I believe this to our core. It is my mission to create a community aligned in this vision; to give children and families access to happy, healthy and well-balanced lives through removing barriers. Together, we grow minds, bodies, and spirits. - Jessica Hatfield, Owner/CEO
Additional Information
We are an Equal Opportunity Employer offering the right candidate a unique opportunity to learn, grow, and remain passionate about working with pediatrics. We also offer a comprehensive benefits plans, include a retirement plan with employer match. Professional development opportunities and support also offered, in the applicable field to support our therapists in their continuing education and growth.
Interested and qualified candidates should submit their resume and cover letter.
M/F/D/V AA/EOE
$29k-35k yearly est. 2d ago
Wire Services Specialist II
Old National Bank 4.4
Account specialist job in Evansville, IN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Wire Services Specialist is a critical member of the Wire Transfer Department, primarily responsible for processing incoming and outgoing domestic and foreign wire transfers accurately and timely through Wire Transfer systems. This includes performing in accordance with established policies, procedures, reporting and monitoring of payments and regulatory requirements. This position works closely with our Banking Center Sales Teams, as well as other functional areas of the organization to ensure client needs are met or exceeded while meeting corporate goals and objectives.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Operational Excellence
Follow departmental policies and procedures, specifically regarding compliance and customer confidentiality.
Monitor the flow of wire transfers to and from the Bank through the Federal Reserve FedWire System.
Accountable for timely and accurate initiation, verification, and releasing of Fed wire payments to and from the Federal Reserve System and Correspondent Banks efficiently within internal policy standards.
Ensure proper disclosures are prepared for all International Consumer Remittance wires in compliance with Reg E.
Monitors incoming and outgoing wire suspicious activity and reports to Wire Department management and Corporate Security as applicable.
Assist the bank in combating fraud by monitoring the status of wires with our online OFAC (Office of Foreign Assets Control) queue, releasing wires according to established OFAC guidelines.
Research, review, and process, both incoming and outgoing domestic and foreign wires that are more complex.
Client Centric Approach
Passionately serves internal/external clients with excellence.
Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
Understands data, metrics, and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client, and/or team.
Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Demonstrates positive, initiative-taking, and friendly people skills, as well as customer service support in a demanding environment.
Works closely with banking centers, business units, commercial and private banking clients to resolve exception items and aid with payments as needed.
Key Competencies for Position
Operational Knowledge: Demonstrates and applies sound knowledge of banking policies, procedures and regulations affecting the operations of the wire department. Actively seek opportunities for continuous learning. Examine current processes and procedures to discover ways to improve current methods. Proficient handling of a variety of tasks and priorities throughout the day, moving seamlessly between tasks.
Client Focused: Personally, strives to make each client interaction the best experience, performing a variety of wire payment transactions with patience, professionalism, and accuracy. Takes ownership for resolving client transactions or operational issues and recognizes when outcomes may negatively impact the client and escalates those concerns appropriately. Anticipates client needs and develops appropriate solutions.
Communication Skills: Demonstrates finesse during interactions with clients, co-workers, and others through strong active listening skills and the use of questions to understand client needs during transactions. Adapts communication style and approach to accommodate individual needs and preferences and to fit the situation. Diffuses and manages difficult client interactions.
Qualifications and Education Requirements
Bachelor's degree in business or finance or high school diploma with equivalent experience.
2-3 years' experience in a financial institution wire transfer operation, banking center, or similar function
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues.
Strong diligence and sense of urgency.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Competence in using Microsoft Office suite of products, especially Excel and Word.
Key Measures of Success/Key Deliverables:
Achieves weekly Ultimate Client Experience and Compliance goals.
Ability to support team members utilizing existing knowledge of processes to ensure continuity of service from both internal and external clients.
Continuous development of departmental processes and procedures to benefit the team and the bank.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
$17 hourly Auto-Apply 1d ago
Neuropsych Account Specialist - Evansville IN
Neurocrine Biosciences 4.7
Account specialist job in Evansville, IN
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
$48k-62k yearly est. Auto-Apply 34d ago
Account Representative I
Genpt
Account specialist job in Evansville, IN
Increases revenue and profitability through generation of new business and further development of existing accounts.
Generates new leads by networking, cold calling, researching various directories and internet sites.
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
Understands complex requirements from customers for preparation of customized quoting.
Delivers effective sales presentations and ensures technical requirements are met.
Assists with on-site troubleshooting of customers' concerns.
Works with and coordinates vendor resources to build relationships and support sales.
Performs other duties as assigned.
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$29k-42k yearly est. Auto-Apply 60d+ ago
Data collector / Driver
Tsmg
Account specialist job in Evansville, IN
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$33k-37k yearly est. Auto-Apply 60d+ ago
Collections Clerk
Atlas World Group 4.3
Account specialist job in Evansville, IN
Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.
Every day we help you
go new places
, with expertise in moving and logistics, bringing the world within reach.
We are seeking an enthusiastic individual to join our Accounting and Finance team as a Credit & Collections Coordinator! The Credit and Collections Coordinator is responsible for collecting on Government, 409, Canceled Agents, Option C, Bankruptcies and Travel Accounts. This position is also responsible for approving credit for Option C Accounts, and Atlas Logistics. The incumbent is responsible for collecting on National Accounts; Atlas Logistics, and several Top 50 National Accounts.
Key Responsibilities:
Collect on National and Atlas Logistics accounts. Respond to and answer inquiries about National Account Aged Receivable Report to resolve problems.
Perform all necessary communication for collection on Government, 409, Canceled Agents, Option C, Bankruptcies and Travel accounts and resolves problems preventing payment.
Locates lost checks and/or finds registration number that checks should be applied to and reports on the PC utilizing WordPerfect, Excel, Crystal, and Great Plains.
Works with and creates Excel spreadsheets to assist in collections.
Identify Bad debt accounts or invoices.
Approve credit up to $50K and placing accounts on hold.
Your Wellness is our Focus:
Medical, dental, and vision for employees and dependents
Employee assistance programs focused on mental health.
Access to a licensed therapist 24/7
Wellness programs with employee perks
Onsite Fitness Center and Medical Clinic
Financial Wellbeing:
Generous 401(k) matching retirement plans
Pre-tax savings plans, HSA & FSA
Tuition assistance
Employee assistance programs focused on financial wellbeing.
Earning potential up to $22-23/hour
Flexibility and Time Off:
Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.
Qualifications
What You'll Need:
High school diploma/GED or equivalent is required.
2-4 years of experience in accounting, accounts receivable, financial operations or related field, and/or equivalent combination of both education and experience are required.
Collection or customer service experience is preferred.
Proficiency in financial software systems and Microsoft Office Suite, particularly Excel.
Our Promise to You:
We want you to grow with us, so we are committed to the continuous development of our employees. We offer free online training courses through our modern learning and development platform along with a company-wide mentorship program, internal employee organizations, tuition reimbursement and many other opportunities for personal growth.
*Atlas is an EO employer - Veterans/Disabled and other protected categories.
*Benefits may vary by position and/or office location
*The salary range shown is a good-faith estimate of what we expect to offer, though actual compensation will be based on individual qualifications, experience, and other relevant considerations.
$22-23 hourly Auto-Apply 6d ago
Account Representative
Superior Auto Inc. 3.7
Account specialist job in Henderson, KY
Join a Team That's Built to Last!
Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation's largest, privately-held buy here, pay here automotive retailers with 71 locations.
We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you'll play a pivotal role in the success of our team. If you've got DRIVE and you're looking to make an impact, we'd love you to make a difference with us.
What's In It For You?
Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales.
Enjoy a work-life balance with no Sunday or late-night retail hours. Dealership hours are Monday-Friday, 9 am-6 pm, and Saturday, 9 am-4 pm.
The Extras Are Always Nice!
Paid time off, including vacation, holidays, your birthday, and sick/personal days.
Comprehensive health, dental, and vision insurance.
401(k) with company contributions.
Company-paid life insurance.
Career advancement opportunities, including our Manager-in-Training program and Superior University.
Who Are We Excited About Hiring?
Professional Drive - Desire to meet and exceed collections goals with determination to succeed.
Winning Attitude - Positive outlook and willingness to help others.
Customer Service Champion - Experience resolving issues and maintaining regular communication with customers.
Ability to Prioritize - Adjusts tasks and schedules based on business needs.
Level-Headed - De-escalates and maintains composure in challenging situations.
Lifelong Learner - Open to sharing ideas and gaining new insights, with a coachable mindset for growth.
Team Player - Collaborates effectively with a team to achieve goals and objectives.
Effective Communicator - Speaks and writes with confidence, professionalism, and competence for a wide range of audiences.
The Specifics:
High school diploma or equivalent (Bachelor's degree preferred but not required).
1-2 years of customer service or collections experience.
Proficient with computers, including familiarity with Microsoft Office or similar tools.
Valid driver's license with a clean record (minimal moving violations in the last three years).
Diversity and Inclusion: At Superior Auto, we are committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer, encouraging candidates of all backgrounds to apply.
$35k-42k yearly est. Auto-Apply 60d+ ago
Branch Collections Specialist
Onemain (Formerly Springleaf & Onemain Financials
Account specialist job in Evansville, IN
At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
* Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
* Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
* Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
* Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS:
* HS Diploma/GED
Preferred:
* Collections or Customer Service experience
* Bilingual
Location:On Site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
$27k-36k yearly est. 2d ago
Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Account specialist job in Evansville, IN
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$65k-92k yearly est. 3d ago
Billings and Collections Specialist
Theratree
Account specialist job in Owensboro, KY
Who we are:
TheraTree is a pediatric therapy practice in Western Kentucky who is committed to growing minds, bodies, and spirits through Occupational Therapy, Speech Therapy, Physical Therapy, Behavioral Therapy, and Mental Health Therapy. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life.
As a Billing & Collections Specialist at TheraTree you can be a remarkable contribution to parents by keeping their balances low so their child's healthcare services can continue to progress.
Responsibilities of a Billing & Collections Specialist
Prior Authorizations and Denials
Medical Billing
Collections on Accounts Receivable
Reconcile Payments
General Job Duties & Responsibilities of Billing & Collections Specialist
Attends Finance meetings and presents on managed products, sub-products, statistics, and sub-statistics.
Solves Accounts Receivable problems through investigation using data.
Meets deadlines for programs, projects, and tasks.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in
Sets weekly, monthly, and annual Finance targets to ensure annual goals are met.
Responsible for maintaining expected finance statistics of post.
Billings & Collections Purpose
Create approved therapy services through identifying, submitting, tracking, communicating on, and acting on all related insurance benefits so that no service is provided without insurance verification, active prior authorization, over a maximum, or a current physician order. Responsible for:
All patient prior authorizations.
Tracks prior authorization period dates and visit numbers for clients.
Tracks hard maximums.
Tracks authorization denials
Tracks when prior authorization can be submitted.
Follows up with therapy providers on due dates for submitting paperwork.
Proof reads all paperwork for prior authorizations.
Submits correct paperwork for prior authorizations within deadlines set by clinic and insurance companies.
Appeals process for denials
Denials become approved authorization.
Billing's Purpose: To ensure that all medical/healthcare services are verified against charges and billed accurately on time to allow our company to generate revenue so that we may continue to treat our patients and allow them to grow through their minds, bodies, and spirits. Responsible for:
All medical claims and invoices billed out.
Proofreads and submits all healthcare claims and invoices.
Requests additional medical information from clinicians.
Corrects rejected healthcare claims.
Appeals denied medical claims.
Collection's Purpose: To collect a steady flow of income for the maximum amount of all services billed to all sources so that funds can be distributed healthily throughout the organization and the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for:
All services provided being collected on in a timely manner.
Client Payment Accounts Receivable (co-payments, deductibles, private payments) are being collected at the time of service.
Accounts Receivable for outpatient healthcare billing is timely.
Accounts Receivable payments for primary insurance & secondary insurance are being collected in a timely manner.
All services not paid within 30 days are claims tracked.
All invoices to contract agencies are paid within 30 days of notice.
Reconcile Payment's Purpose: Ensures all payments are reconciled, entered, and accounted for timely and accurately so that accurate account information is obtainable and is used to make finance decisions so that the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for:
Payments accounted for and accurately reconciled into EMR in a timely manner.
Finance reports to be submitted on time.
Relocation assistance resources are available upon request.
What you'll love about us....
Our Investment in You:
Bonus Pay for more kids helped
Stable Base pay
We help you plan, track, and achieve bonuses
Health Benefits
Retirement Plans
Paid Time Off
Seven Paid Holidays
Paid Continued Education
72% of our revenue is spent on payroll
We Grow Your Skill Set
Paid Management Training
Mentorships Available
Educational Data based
Great team that works together
Company culture that values empowerment, responsibility, leadership and integrity.
5% of our revenue is spent on education
Opportunties To Shine
Promotion & Director Opportunities
Leadership Bonuses reward your investment in others
Opportunities to mentor and educate others and be rewarded
Give back with us through community engagement
Live Your Purpose
Be a remarkable contribution to a child's life.
Support the whole child with our complimentary multidisciplinary team approach.
Celebrate patient success such that they are an inspiration for others!
Be rewarded for your patient's success in a variety of ways!
Our Management team cares and supports you to help your team.
Live a life you love knowing you were the difference.
Staff Share Success...
“I Love our bonus program! It gives a ton of motivation to staff!” - Arrielle, RBT
"I love growing minds, bodies, and spirits at TheraTree Pediatric Services! What a wonderful and inspiring job! I love being able to see kids have fun while meeting goals to build many different developmental skills they need for everyday life. I have seen many successes with many different children even in my short time of being at Theratree Pediatrics. Whether it be attending to a given task for 10 minutes or transitioning without caregiver for the first time…We love to see such BIG successes that might seem so small to others. Even SMALL STEPS MAKE FOR GREAT ACCOMPLISHMENTS AND MILESTONES! I love to see children and their families leaving therapy happy and knowing they have accomplished something great! They always say find a job that you enjoy, and you will never have to work a day in your life. That is exactly what I have found in working for this company and with the many children here! I love my job and the rewarding nature of helping grow minds, bodies and spirits!" - Ms. Faith, MS, OTR/L
“There is a sweet client that has been working on feeding at our clinic. Today we completed a telehealth session during breakfast time. He had picked out all his food for his plate and was ready when he joined. He picked out peaches, blueberries, banana, pancakes, and eggs. He took at least 4 bites of everything! Mom even shared that he ate a whole hamburger yesterday. This is so big and we are excited that he is taking steps toward being able to eat food with his family and friends.” - Kaitlin, MS, OTR/L
“My son started at TheraTree almost 2 years ago. At the time he was missing milestones and I could tell he had some sensory issues. TheraTree has helped Andy in so many ways. He has overcome challenges in his everyday life and has overcome some sensory issues. Cole has helped him at first to brush his teeth correctly and overcome sensory issues such as hair cutting, using a toothbrush and food textures. Cole has also been helping my son with being able to stay on task and stay focused when he is overstimulated. Cole has taught Andy to take turns and to be able to share with others. Since Andy has been going to TheraTree he is more focused, and is right on track. Andy has developed new motor skills and social skills. Andy has become a brighter kid. Thank you TheraTree and Cole for all you do for us!” Andy's Mom
Hear more from our team: **************************************************
My UNIQUE ROLE: I have a radical idea about my role in healthcare. The children in our community cannot be fixed. Because to be fixed, you must be broken. our kids and our families are not broken. They may be facing challenges; challenges that are real valid and affecting their life. I see that. It IS my role to give children and families access to living happy, healthy, and well balanced lived. This access is created through developing the skills and giving the tools for living life. It's an access for their VOICE to be heard, their BODY to move, and to become INDEPENDENT. The children and families who walk through my doors are not broken, they are perfectly imperfect humans and I believe this to our core. It is my mission to create a community aligned in this vision; to give children and families access to happy, healthy and well-balanced lives through removing barriers. Together, we grow minds, bodies, and spirits. - Jessica Hatfield, Owner/CEO
Additional Information
We are an Equal Opportunity Employer offering the right candidate a unique opportunity to learn, grow, and remain passionate about working with pediatrics. We also offer a comprehensive benefits plans, include a retirement plan with employer match. Professional development opportunities and support also offered, in the applicable field to support our therapists in their continuing education and growth.
Interested and qualified candidates should submit their resume and cover letter.
M/F/D/V AA/EOE
$29k-35k yearly est. 60d+ ago
Deposit Services Specialist
Old National Bank 4.4
Account specialist job in Evansville, IN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Deposit Services Specialist. this position is primarily responsible for processing check fraud affidavits, posting rejects and check return items, balancing and processing NSF items, adjustment item processing, boarding new check positive pay items and resolving discrepancies, and fulfilling customer research requests. This individual will utilize the Fiserv Signature core banking platform as well as multiple image systems and the Client Service System to fulfil frontline and external client requests.
Key Accountabilities
Execution of Daily Functions:
Follow established processes and procedures to complete internal and external requests in an accurate and timely manner.
Effectively communicate and consult with banking center personnel and other internal departments, as necessary.
Continuous Improvement:
Provide feedback to Senior Specialist to aid in development and improvement of current processes and procedures.
Seek opportunities to cross train within the department to broaden knowledge and ensure continuity of service.
Key Competencies for Position
Communication: Effectively and professionally shares information and ideas in verbal and written form with internal clients as well as team members.
Drive and Execution: Actively seeks opportunities for continuous learning. Examines current processes and procedures to discover ways to improve current methods.
Attention to Detail: Ensures work is accurate and complete prior to the end of each business day.
Skills and Qualisfications:
High School degree or equivalent
Experience in Bank Operations preferred
Ability to work with minimal supervision
Ability to manage time and workload efficiently
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team.
How much does an account specialist earn in Owensboro, KY?
The average account specialist in Owensboro, KY earns between $28,000 and $65,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Owensboro, KY