Account specialist jobs in Pocatello, ID - 840 jobs
All
Account Specialist
Client Specialist
Accounts Receivable Specialist
Collections Specialist
Account Representative
Accounts Payable Clerk
Senior Account Specialist
Account Associate
Customer Account Representative
Service Specialist
Accounts Receivable Assistant
Client Service Specialist
Customer Retention Specialist
Invoicing Specialist
AP Specialist
American Equipment HR LLC 4.3
Account specialist job in Salt Lake City, UT
American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
We are currently seeking an experienced AP Specialist to join our finance team in Salt Lake City, UT. This role will be processing accounts payable and ensuring, accurate and timely payment of vendor invoices, and payments.
Essential Duties and Responsibilities:
Invoice Processing: Receive, review, and process vendor invoices accurately and efficiently, ensuring adherence to company policies and procedures.
Coding and Data Entry: Assign appropriate general ledger codes and enter invoice details into the accounting system, maintaining accurate records.
Vendor Management: Communicate effectively with vendors regarding invoice discrepancies, payment inquiries, and other accounts payable-related matters.
Payment Processing: Prepare and process vendor payments, including checks, ACH transfers, and electronic payments, in accordance with established payment terms.
Expense Management: Reconcile employee expense reports, ensuring compliance with company policies and proper documentation.
Month-End Closing: Assist with month-end closing activities.
Compliance: Ensure compliance with all applicable accounting principles, regulations, and company policies.
Process Improvement: Identify opportunities for process improvements and actively contribute to the development and implementation of best practices within the accounts payable function.
Education and Job Qualifications:
Experience: Minimum of 2 years of experience in accounts payable, preferably in a similar industry or role.
Knowledge: Strong understanding of accounts payable processes, principles, and best practices. Familiarity with relevant accounting software and ERP systems. Experience with D365 is required.
Attention to Detail: Exceptional attention to detail and accuracy in processing invoices and payments.
Communication Skills: Excellent written and verbal communication skills to effectively interact with vendors, colleagues, and stakeholders.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and meet deadlines in a fast-paced, dynamic environment.
Problem-Solving Skills: Ability to identify and resolve issues related to accounts payable processes and discrepancies.
Team Player: Collaborative mindset and willingness to work closely with other team members to achieve departmental goals.
Integrity: High level of integrity and professionalism when handling sensitive financial information.
If you are a motivated and detail-oriented professional with a strong background in accounts payable, we invite you to join our team at American Equipment. Apply today to be a part of our growing organization and contribute to our success!
What we offer:
We offer competitive compensation and benefits package, including health insurance, retirement
plans, and paid time off.
Cigna Health Insurance (Kaiser in CA)
FSA & HSA healthcare employer contribution
Critical Illness, Accidental, and Hospital Indemnity Plans
Dental and Vision Plans
Company paid STD & LTD Disability Insurance
Educational and Tuition Reimbursement
Maternity (12-wks) and Paternity leave
Employee Assistance Program
Basic & Voluntary Life AD&D
4% 401K Employer Match, with 6% of your Contribution
Company Paid Time Off (PTO)
Company provided PPE
Discounts on products and services
Opportunities to network and connect
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
Proof of right to lawfully work in the United States required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Compensation details: 27-29 Hourly Wage
PI0edb5555e911-37***********3
$32k-41k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Boise, ID
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)**
**_What Accounts Receivable Specialist II contributes to Cardinal Health_**
Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 2d ago
Treasury Management Client Service Specialist
Banktalent HQ
Account specialist job in Midvale, UT
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
The Treasury Management Operations team has an opportunity for a Treasury Management Client Services Specialist. The role will be located in one of our operations centers located in the western United States - locations are listed below.
The ideal candidate will have the skills and experience to:
Provide exceptional customer service to Treasury Management clients on a broad range of issues posed by telephone or email.
Handle questions or problems related to the various Treasury Management products focused on collections, disbursements, information reporting, fraud protection, account analysis/billing and merchant services.
Open a Salesforce case for each client issue, respond in a timely fashion, ensure follow-up is completed within established department expectations and document activity/resolution in the Salesforce case.
Work to identify the root cause of errors and escalate issues as appropriate/needed to supervisor.
Proactively reach out to clients when issues occur to provide workaround solutions.
Work with clients when fraud occurs on their accounts, securing affidavits, facilitating recalls of transactions, and coordinating updates.
Troubleshoot customer issues by conducting research in internal Treasury systems.
Qualifications:
Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customer service, problem solving and communications skills, both verbal and written.
Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements.
Ability to work well with clients and team members.
Good attention to detail and accuracy.
Good organizational and time management skills.
Proficient in the use of Microsoft Office products: Word, Excel, and related systems.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Pay range (depending on location and experience): $17-28/hr
Location and Schedule:
This position is full-time in office with variable schedule options. The available office locations are:
Chandler, AZ - 1265 S Price Road, Chandler, AZ
Los Angeles, CA - 707 Wilshire Boulevard, Los Angeles CA 90017
Denver, CO - 7222 E Layton Ave, Denver CO 80237
Houston, TX - 1801 Main Street, Houston TX 77002
Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$17-28 hourly 6d ago
Customer Account Representative
Rent-A-Center Inc. 4.3
Account specialist job in Pocatello, ID
Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $16.15 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide)
* Award Winning Culture with the Opportunity to Advance
* Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
A day in the life of a Customer Account Representative:
* Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
* Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
* Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
What are the minimum requirements?
* High school diploma or equivalent
* Must be at least 18 years of age
* Valid state driver's license and good driving record -- You WILL be driving the company vehicles
* Ability to lift and move product such as furniture, electronics, and appliances
* Great communication and customer service skills
What are some additional helpful traits?
* Seeking more than just a job, but a CAREER
* A desire to improve our customer's lives
* A hunger to learn the business
* Grit and determination
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Expected Hours of Work
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
$15-16.2 hourly 15d ago
Senior Account and Client Specialist
Ameritas 4.7
Account specialist job in Sandy, UT
Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding.
This is a hybrid role working partially in-office (Sandy, UT) and partially from home.
What you do:
* Evaluate existing broker, customer and rep needs and make recommendations.
* Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability.
* Identify and resolve escalated issues and communicate to all stakeholders.
* Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce.
* Communicate with brokers and customers effectively on account information.
* Be available to answer telephone calls as needed from brokers and customers.
* Research service needs and problems, find innovative solutions, and communicate follow-up.
* Interact and encourage members of a team to find a solution to client issues.
* Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked.
* Partner with internal departments to find solutions to difficult case issues.
* Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities.
What you bring:
* Bachelor's Degree or equivalent Business, Communication, or related field experience required.
* 2 years of related experience required.
* Health insurance license required (or must obtain within 3 months of employment).
* Willingness to travel up to 5% of the time.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution
* Tuition Reimbursement and Assistance
* Incentive Program Bonuses
* Competitive Pay
For your time:
* Flexible Hybrid work
* Thrive Days - Personal time off
* Paid time off (PTO)
For your health and well-being:
* Health Benefits: Medical, Dental, Vision
* Health Savings Account (HSA) with employer contribution
* Well-being programs with financial rewards
* Employee assistance program (EAP)
For your professional growth:
* Professional development programs
* Leadership development programs
* Employee resource groups
* StrengthsFinder Program
For your community:
* Matching donations program
* Paid volunteer time- 8 hours per month
For your family:
* Generous paid maternity leave and paternity leave
* Fertility, surrogacy and adoption assistance
* Backup child, elder and pet care support
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other
Application Deadline
This position will be open for a minimum of 3 business days or until filled.
This position is not open to individuals who are temporarily authorized to work in the U.S.
$62k-79k yearly est. 36d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Boise, ID
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 31d ago
Customer Retention Specialist
AAPC
Account specialist job in Salt Lake City, UT
This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value.
Responsibilities
Execute outbound and inbound renewal outreach across multiple channels (phone, email, text)
Deliver outstanding customer service while resolving concerns that may impact retention
Identify and surface upsell and upgrade opportunities during renewal conversations
Generate qualified leads and warm handoffs to Sales teams
Maintain accurate activity, notes, and pipeline updates within CRM systems
Support retention campaigns, communication schedules, and outreach initiatives
Meet or exceed individual renewal, retention, and activity goals
Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes
Actively participate in coaching, training, and performance feedback sessions
Qualifications
Self-motivated with the ability to manage daily outreach and follow-up independently
Associate's degree or equivalent professional experience
Energetic, optimistic, and resilient in a goal-oriented environment
Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles
Strong prioritization and time-management skills
Demonstrated ability to deliver excellent customer service and build rapport
Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools)
Technically proficient with the ability to learn new systems quickly
Clear, professional phone and written communication skills
Open to feedback, coaching, and continuous improvement
What we offer:
Base pay + incentive potential
Fun and diverse team environment
Hybrid in-office/WFH schedule
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan and company match
Who we are:
AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
$32k-41k yearly est. Auto-Apply 13d ago
Front Desk/Client Journey Specialist
Cache Valley Counseling
Account specialist job in Providence, UT
Client Journey Specialist - Front Desk & Administrative Support
Exciting Professional Opportunity!
Are you looking for experience in a healthcare or counseling environment? Do you value one-on-one training to help you succeed? Do you love helping people and creating a welcoming environment?
If you answered yes, this position may be a great fit for you!
Who We Are
Cache Valley Counseling (CVC) was established in 2017 in Northern Utah to provide high-quality, client-centered care. We create a unique "client journey"-ensuring every interaction is personable and world-class.
Our vision is to be Northern Utah's premier practice for individuals, couples, and families by:
Recruiting and supporting passionate, energetic therapists
Prioritizing professional and personal well-being for our team
Creating efficient systems to allow our therapists and staff to focus on exceptional care
Maintaining a positive, collaborative, and growth-oriented work environment
Our Core Values guide every clinical and business decision we make. We take them very seriously and they are expected to become a part of everyone at Cache Valley Counseling. They are the metric used to guide every clinical, personal, and business decision made at CVC:
Core Values
Client first
Incredible experience every time
Live with passion
High Accountability creates High Achievement
Self-awareness leads to Self-improvement
Curiosity, Continual Learning, and Progress
Control your controllables
**The company website is: **************************** for your inspection**
And if you want to really get a feel for who we are check out our YouTube and Socials: Youtube, Instagram, Facebook, TikTok.
About This Role
As a Client Journey Specialist, you are the architect of the client experience-from the first call or email to the warm, welcoming presence they see each visit. You ensure smooth operations at the front desk, support therapists, and help create an environment where both clients and staff feel valued.
We provide extensive training to help you feel confident in your role and supported in your personal and professional growth.
Key Responsibilities
Client Interaction & Office Support:
Welcome clients with warmth and professionalism
Answer calls and emails, providing helpful information and scheduling appointments
Process payments and maintain accurate records
Manage client intake, follow up on incomplete forms, and maintain an organized waitlist
Ensure an efficient and supportive front desk experience
Administrative & Operational Duties:
Maintain confidential client files and office documentation
Assist with meeting minutes, emails, and general office correspondence
Assist therapists with administrative requests under the direction of the Operations Manager
Technology & Organization:
Manage online assessment follow-ups and track necessary documents
Organize and transfer video recordings (no editing required)
Keep digital records updated and organized
Complete weekly reporting and tracking tasks
Office Maintenance & Cleanliness:
Perform light daily cleaning (e.g., restocking snacks, wiping surfaces)
Complete weekly tasks such as dusting, vacuuming, mopping, and sanitizing common areas
Maintain lending library records and follow up on overdue items
Restock supplies, and assist with occasional office organization
Other Duties as Assigned
What We're Looking For
Strong interpersonal and customer service skills
Detail-oriented and organized, with the ability to multitask
Comfortable using office software and learning new systems (experience with Jane App is a plus!)
Professional, positive, and eager to support clients and team members
This is an evening position and daily hours range M-Thu 3:00-9:00 PM & Fridays 1-5PM, year round (Summer required)
Do to the nature of this position, we ask that you give us an 18 month commitment.
Office closed on all weekends and some holidays
How to Apply
If this sounds like a great fit, please submit the following to [email protected]:
✔ Resume
✔ Cover Letter answering:
What is your primary motivation for seeking this opportunity?
How have you contributed to a team environment?
Select 2-3 of our Core Values and explain:
Why is this value important to you?
How have you demonstrated this value in the past few months?
We look forward to meeting you!
$28k-42k yearly est. Auto-Apply 8d ago
Account Associate - State Farm Agent Team Member
Emmalee Robinson-State Farm Agent
Account specialist job in Idaho Falls, ID
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
About Us: EmmaLee Robinson Agency is a leading provider of insurance solutions, dedicated to helping individuals and businesses secure their futures. We are looking for motivated and enthusiastic individuals aged 20 to 30 to join our dynamic sales team. If you are passionate about helping others and eager to build a rewarding career, we want to hear from you!
Job Description: As an Insurance Account Associate, you will play a crucial role in helping clients understand their insurance needs and providing them with tailored solutions. Your primary responsibility will be to generate leads, build relationships with clients, and close sales to meet and exceed monthly targets.
Key Responsibilities:
Identify and target potential clients through networking, calling, and referrals.
Conduct thorough needs assessments to recommend appropriate insurance products.
Educate clients on various insurance options, including life, health, auto, and property insurance.
Develop and maintain long-term relationships with clients to ensure customer satisfaction and loyalty.
Follow up with clients to address questions, provide updates, and conduct policy reviews.
Meet and exceed sales goals and performance metrics set by the company.
Stay updated on industry trends and product knowledge to effectively serve clients.
Attend training sessions and workshops to enhance sales skills and product understanding.
Qualifications:
High school diploma required
Strong interpersonal and communication skills.
Self-motivated with a proactive approach to sales and customer service.
Ability to work independently and as part of a team.
Basic understanding of insurance products is a plus, but not required (training will be provided).
Previous sales experience is an advantage, but not mandatory.
What We Offer:
Competitive salary with commission-based incentives.
Comprehensive training program to help you succeed in your role.
Opportunities for career advancement within the company.
Flexible working hours and a supportive team environment.
$33k-48k yearly est. 6d ago
Client Specialist - Phone Agent
Functional Medicine of Idaho
Account specialist job in Meridian, ID
Description:
At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact.
Benefits
401(k) with Employer Match
Dental Insurance
Employee Assistance Program
Health Insurance
Life Insurance
Vision Insurance
Paid Time Off
Employee Discounts on Wellness services, Supplements, & more!
Job Description
As a Phone Agent at Functional Medicine of Idaho, you will be the first point of contact for patients, ensuring every call is answered with professionalism, accuracy, and empathy. This role is dedicated to managing incoming calls, facilitating patient scheduling, verifying required documentation, and directing inquiries to the appropriate team members. You will play a key part in ensuring timely communication, supporting the patient experience, and maintaining smooth coordination between patients, providers, and internal teams.
Role and Responsibilities
Serve as the first point of contact for all incoming calls to the Meridian office, answering promptly to minimize calls going to voicemail.
Monitor voicemail throughout the day; return patient calls or create follow-up tasks as needed.
Escalate patient complaints via task to the Lead or Manager when appropriate.
Transfer calls to the Boise/Wellness offices or direct extensions as needed.
Confirm patients are established prior to scheduling; direct new patients to the portal to complete new patient forms.
Conduct Meridian provider reminder calls
Provide front desk coverage when short-staffed or during lunch breaks, as directed.
Qualifications and/or Work Experience Requirements
High School Diploma (required).
1+ yr experience in High Call Volume Healthcare Office
Hands-on experience with CRM software and Google Drive.
Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients.
Strong analytical and organizational skills.
Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters.
Preferred Skills
Excellent analytical, decision-making, and problem-solving skills.
Strong communication abilities with patients and team members, thriving in a dynamic environment.
High emotional intelligence with a passion for health, wellness, and functional medicine.
Proficient in EMR systems and general computer literacy.
Experience in Functional Medicine and familiarity with related practices.
Sales experience in healthcare settings.
Equal Opportunity Employer
Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status.
Requirements:
FMIHIGHP
$30k-45k yearly est. 17d ago
Account Associate - State Farm Agent Team Member
Mark Hancock-State Farm Agent
Account specialist job in Blackfoot, ID
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mark Hancock - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Manage client accounts and update information in the database.
Assist clients with policy changes and inquiries.
Process insurance claims and follow up with clients on claim status.
Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
$33k-48k yearly est. 5d ago
Account Representative I
Genpt
Account specialist job in Pocatello, ID
The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.
JOB DUTIES
Increases revenue and profitability through generation of new business and further development of existing accounts.
Generates new leads by networking, cold calling, researching various directories and internet sites.
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
Understands complex requirements from customers for preparation of customized quoting.
Delivers effective sales presentations and ensures technical requirements are met.
Assists with on-site troubleshooting of customers' concerns.
Works with and coordinates vendor resources to build relationships and support sales.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
Excellent written and verbal communication skills.
A proficient understanding of key sales principles and best practices.
Ability to influence customers, while maintaining healthy relationships.
Ability to take initiative and work with limited direction.
Ability to multitask and manage time well.
Ability to use Microsoft Office.
PHYSICAL DEMANDS: Travel required. May be required to be on-call nights or weekends, depending on need.
LICENSES & CERTIFICATIONS: Valid driver's license required. All company vehicles are subject to continuous video monitoring.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$29k-41k yearly est. Auto-Apply 2d ago
Account Representative - State Farm Agent Team Member
Summer Jackman-State Farm Agent
Account specialist job in Pocatello, ID
Job DescriptionBenefits:
Paid time off
Flexible schedule
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self- starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, new applications, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options and meet office sales objectives.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Must be able to obtain property and casualty license prior to start date of employment.
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Punctual and dependable
Experience in a variety of computer applications, particularly Windows
Ability to work in a team environment and independently
Ability to multi-task
Must maintain professional appearance and demeanor
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$29k-41k yearly est. 25d ago
Client Account Representative
Wavedash Marketing
Account specialist job in Idaho Falls, ID
Job Description
Wavedash Marketing is growing fast, and we're looking for ambitious individuals to join our team immediately as Client Account Representatives!
In this entry-level role, you'll be the face of nationally recognized brands, helping bring their products and services to a local audience. Working directly with customers in retail environments, you'll focus on creating new accounts, building relationships, and delivering a top-tier customer experience.
This is a hands-on opportunity to launch your career in marketing, sales, and account management - all while learning from a supportive, energetic team.
What You'll Do:
Engage face-to-face with potential new customers
Open and manage new customer accounts
Resolve customer concerns with professionalism
Accurately collect and process customer information
Meet and track daily/weekly sales goals
What We're Looking For:
Associate or Bachelor's degree (preferred)
1-3 years of customer service or sales experience (preferred)
Strong communication skills and a team-player mindset
Self-motivated with a desire to grow professionally
Must be comfortable in a retail, in-person role
What We Offer:
Weekly pay
Paid training - no experience required
Opportunities for career growth and internal promotion
Travel opportunities
One-on-one mentorship and business development coaching
If you're ready to build your career with a team that values energy, effort, and excellence - apply today and start your journey with Wavedash Marketing!
$29k-41k yearly est. 6d ago
Capturis - Disconnects Invoice Specialist
Conservice LLC 4.1
Account specialist job in Logan, UT
When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.
Location:
Remote
/Hybrid if located in Mandan, ND
Schedule:
6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST
Overview
The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments and follow up work with the utility providers to make sure payments were posted correctly to eliminate any chance of disconnection of services for our customers. Invoice Specialists are also responsible for requesting missing invoices, late fee removal, following up on disconnect notices, and mailing address updates from the utility providers.
Responsibilities
As an Invoice specialist, you will:
Phone Usage: Medium (about 40% of your day)
Request payment extensions with providers
Request expedited payments
Ensure payments posted correctly
Request missing invoices
Work with providers for late fee removal
Follow up on disconnect notices
Preferred Skills
Previous Customer Service Experience
Strong Computer Skills
Excellent telephone and email etiquette.
Excellent research and problem solving skills with a strong attention to detail.
Time management and organization
High school diploma or equivalent
$30k-38k yearly est. 1d ago
Ar Resolution Specialist (On-Site) - Billing
Surgery Partners Careers 4.6
Account specialist job in Post Falls, ID
Northwest Specialty Hospital is seeking a detail-oriented AR Resolution Specialist to join our Billing Team!
We need someone with a professional demeanor, who can work well under stress/stress situations, will provide great customer service, and can multitask!
The AR Resolution Specialist will resolve aging accounts receivable in accordance with payer regulations and department policies and procedures. This position will ensure timely follow up and resolution of billed accounts using follow up worklists. The position will require contact with the patient and or payers for information and or clarification as needed to resolve account balances. This position will need advanced knowledge of payer contracts, policies and guidelines to write and submit timely appeals. The position will require timely account notation of action taken to resolve their assigned accounts. The position will work with multiple AR systems daily.
Qualifications and Preferred Experience:
High school diploma or equivalent required
Proficient with hospital & clinic accounts receivable and denial resolution for various payers
Knowledge of CPT, HCPC and ICD-10 coding
Claims appeal and resolution experience
Proficient with billing UB04s and HCFAs
Meditech and Greenway experience
Excellent communication skills; required for both written and verbal
Analytical; ability to research, analyze and train on data and reports
Minimum of 2 years' physician & facility billing experience
About Northwest Specialty Hospital:
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package!
Some of our amazing perks and benefits offered to employees are:
Company-sponsored events such as sporting events, BBQs, and holiday parties
Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
Tuition reimbursement
Growth opportunities, ongoing education, training, leadership courses
A generous 401K retirement plan
A variety of discounts throughout the hospital and community are available to employees
Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
Culture that promotes and supports work/life balance
**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
$27k-34k yearly est. 22d ago
Portfolio Collections Specialist
Medallion Bank 3.9
Account specialist job in Salt Lake City, UT
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
What's in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance - We don't use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$30k-37k yearly est. 60d+ ago
Collections Specialist -90+ Day Accounts (Hard Collections)
Summit Athletic Club
Account specialist job in Saint George, UT
Summit Athletic Club of St. George, UT We are seeking an experienced Full-Time Collections Specialist to handle 90+ day delinquent accounts (hard collections). This full-time role requires strong attention to detail, solid collections experience, and the ability to accurately calculate and track balances using spreadsheets. This position offers $20.00 an hour. You'll love being a part of the supportive Summit family. And, what could be better than working at an "office" where you can get a state-of-the-art workout in before leaving for the day!
ABOUT SUMMIT ATHLETIC CLUB
Summit Athletic Club delivers relevant, quality fitness and wellness programs. We provide an invaluable, family-friendly, and locally-owned community resource center. And, while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members.
Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our business, thus nurturing employee creativity and growth.
RESPONSIBILITIES:
Manage and work all 90+ day past-due accounts
Perform hard collections in a professional and compliant manner
Prepare, review, and calculate accurate dollar amounts owed
Track balances, payments, and collection activity using Excel spreadsheets
Maintain accurate documentation of all collection efforts
REQUIRMENTS:
Prior experience with 90+ day or hard collections
Strong working knowledge of Microsoft Excel
Ability to calculate balances, payments, and adjustments accurately
Strong organizational and communication skills
Ability to work independently and handle sensitive financial information
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 84790
$20 hourly 60d+ ago
Collection Specialist - Administrative Services East - Full Time
Ogden Clinic 4.1
Account specialist job in Ogden, UT
Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing **********************
$17 hourly Easy Apply 7d ago
Collections Specialist | Logan, UT
Nexeo Staffing
Account specialist job in Logan, UT
Job Description
Collections Specialist | Logan, UT
Nexeo is hiring a Customer Service Representative on behalf of a debt collection company in Logan, Utah. This full-time, in-office role focuses on outbound customer contact, managing a portfolio of accounts, and working with individuals who have outstanding debt to establish payment arrangements.
This position is ideal for someone who is comfortable with outbound calling, account management, and maintaining a professional, respectful approach in sensitive financial conversations.
Responsibilities
• Make outbound calls to individuals regarding outstanding debts
• Manage a portfolio of assigned customer accounts
• Gather information and negotiate payment arrangements
• Leave voicemail drops and send follow-up emails and text messages
• Perform skip tracing to locate updated contact or employment information
• Prepare documentation related to potential litigation cases
• Use company-specific internal systems to document activity and update account information
Qualifications
• Previous experience in accounts receivable (AR), collections, or call center-type work
• Comfortable and confident making outbound calls
• Ability to manage multiple accounts and prioritize tasks effectively
• Professional, respectful, and clear communication skills
• Ability to work on-site during scheduled hours
Pay Rate
$15.00 per hour
Job Type
Full-Time
Shift/Schedule
Monday - Friday | 8:30 AM - 5:30 PM
(1-hour unpaid lunch; employees may leave for lunch)
Nexeo Benefits
•Medical, Dental, Vision, Limited Life, Short-Term Disability.
•Refer a Friend Bonus | Other Financial Incentives (Bonuses).
•Weekly Pay | Direct Deposit | Rapid Pay Card.
•Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.
Questions?
Call or Text our office today!
With 100+ jobs available, we're sure to find a job for you.
1476 North Main Street North Logan, Utah 84341
(P) (435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Customer Service Representative | Collections | Accounts Receivable | Call Center | Outbound Calling | Debt Collection | Account Management | Skip Tracing | Payment Arrangements | In-Office Role | Logan UT
INDLO
How much does an account specialist earn in Pocatello, ID?
The average account specialist in Pocatello, ID earns between $29,000 and $59,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Pocatello, ID