Account specialist jobs in Quincy, MA - 1,312 jobs
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Accounts Payable Lead
Head of SaaS Implementations & Services (Public Sector)
Gravity 3.9
Account specialist job in Boston, MA
A leading technology company is looking for a Vice President of Professional Services to lead their Implementation and Managed Services teams. This role involves ownership of customer implementation delivery and ensuring data accuracy across the solutions. Candidates should have over 7 years of experience in a SaaS environment, proven track record in managing service revenue, and excellent cross-functional leadership skills. The position is available in multiple locations, including Boston, and offers a dynamic environment focused on improving public services through technology.
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$45k-64k yearly est. 5d ago
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Revenue Accounting Lead - ASC 606 & SaaS
Axon Enterprise 4.5
Account specialist job in Boston, MA
A leading technology company in Boston is seeking a Sr. Manager, Revenue Accounting. The successful candidate will lead revenue accounting operations, ensuring compliance with ASC 606 and optimizing processes across departments. Ideal candidates should have 7-10 years of experience, strong technical expertise in revenue recognition, and leadership skills. The role requires on-site presence in Boston and offers competitive compensation along with comprehensive benefits.
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$84k-127k yearly est. 6d ago
Private Equity Fund Accounting Lead
State Street Corporation 4.1
Account specialist job in Boston, MA
A leading financial services company is seeking a Fund Accounting & Administration Officer in Boston, MA. This role involves supervising staff, managing client relationships, and overseeing financial documentation. The ideal candidate will possess a Bachelor's degree in Accounting or Finance and have 5-6 years of Private Equity experience. Strong critical thinking, communication, and organizational skills are essential. The salary range for this position is $70,000 - $115,000 annually, with participation in a comprehensive benefits program.
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$70k-115k yearly 5d ago
Private Equity Fund Accounting Leader
SS&C 4.5
Account specialist job in Boston, MA
A leading financial services firm based in Boston seeks an Associate Manager in Private Equity Accounting. The role involves managing client deliverables, developing team members, and ensuring compliance with accounting standards. Candidates should have a Bachelor's degree in Accounting and at least 6 years of relevant experience, particularly in alternative investments. The position offers a hybrid work model and a competitive salary range of $65,000 to $115,000 USD.
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$65k-115k yearly 4d ago
Licensing & Invoicing Specialist - SaaS Company
Daley and Associates, LLC 4.5
Account specialist job in Boston, MA
Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment.
This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST).
Responsibilities:
• Review and process incoming orders for software trials, new license purchases, renewals, and professional services.
• Provide backup order review support to the EMEA region as needed.
• Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers.
• Validate customer license entitlement terms and invoicing data within Salesforce.
• Facilitate license exchanges and returns.
• Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution.
• Identify and escalate potential contractual or compliance risks.
• Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures.
• Contribute to product packaging and fulfillment configuration from concept to back-end implementation.
• Post sales orders and send invoices to customers.
• Support management's collection efforts for aged receivables and monitor accounts with collection risk.
• Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders.
Qualifications:
• 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting.
• Experience in the enterprise software industry (SaaS or on-premise) preferred.
• Familiarity with basic contract terminology is a plus.
• Some post-secondary education preferred, or equivalent combination of education and experience.
• Strong customer service orientation, professionalism, and communication skills.
• Excellent business judgment, critical thinking, and problem-solving abilities.
• Ability to work independently in a fast-paced environment while collaborating across teams and time zones.
• Experience using Salesforce CRM required; Sage Intacct a plus.
• Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively.
For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
$30-36 hourly 3d ago
AP Coordinator
Fenway Consulting Group
Account specialist job in Foxborough, MA
Work for a multientity organization in a hybrid role as an AP Coordinator Assist A/P Manager with day to day financial transactions, including verifying, classifying, and recording accounts payable data. o Assist A/P Manager with weekly check-run o Assist A/P Manager with month end vendor reconciliations o Establish strong communication with vendors o Enter and pay monthly entity rent payments timely o Record capital expenditures in accordance with company capitalization policy o Assist A/P Manager with month end recording of credit card activity and accumulate receipts from the respective cardholders o Maintain Bill.com system § Ensure invoice back-up is uploaded to each vendor for tracking purposes § Clear all sync errors · Communication (strong communication skills are necessary for this role): o Supporting Finance and Leadership teams as needed o Corporate office team o Inter-departmental communication with the Operations Team · Administration: o Complete credit applications as needed o Obtain Form W-9 as needed o Assist with year end 1099 preparation · Acquisition Related Support:
o Maintain vendor accounts pre and post-acquisition(s)
o Consolidate all vendor accounts where needed
Qualifications: · 1+ years of experience working within a multi-entity business
· Must have worked in accounts payable or administration role within the last 4 years on a consistent basis
· Experience in small corporate office preferred
· Bachelor's degree or equivalent experience preferred
Proficient with the Microsoft suite of products
· Corporate culture fit is the most import qualification for this role
· Must be fun, energetic, friendly, and social
$40k-53k yearly est. 60d+ ago
Resident Service Specialist - 345 Harrison
UDR, Inc. 4.5
Account specialist job in Boston, MA
UDR is now hiring a Resident Service Specialist to join our team at 345 Harrison, our apartment community (585 homes) in Boston, MA.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Critical Illness Plan
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
* $25/hr. - $27/hr., depends on experience
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25-27 hourly 2d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Boston, MA
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 27d ago
Client Specialist
Barry's 3.7
Account specialist job in Boston, MA
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
$55k-92k yearly est. 8d ago
Accounts Payable Lead
Recordati S.P.A 4.1
Account specialist job in Bridgewater, MA
With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn. We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.
At Recordati, our mantra is simple. We've always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest - we want to give people the opportunity to be the best version of themselves.
This drive will never stop. Together, we will always be reimagining tomorrow - with new ideas, new technologies and new innovations to fight diseases.
Recordati. Unlocking the full potential of life.
This position is with Recordati Rare Diseases, Inc. (RRD), North America, an affiliate of Recordati.
Recordati Rare Diseases, Inc. (RRD) develops high-impact therapies for rare diseases, focusing on providing treatments to underserved communities in the U.S. Our mission is to mitigate the impact of rare diseases through increased awareness, better diagnoses, and improved treatment access in endocrinology, metabolic, hematology and oncology franchises. RRD is dedicated to fostering a dynamic work environment that promotes professional growth and a significant impact on patients' lives.
Reporting Structure
Reports To: Accounting Manager
Direct Reports: None
Areas Managed:
* Accounts Payable and vendor management.
* Travel and Expense Administration.
* General Accounting for Cash Reconciliations, Fixed Assets, Prepaids, Inventory, Purchase Orders, and Payroll Accounting.
Overview
This position will be an integral part of the Accounting and Finance team managing the daily transactional processing of the Travel and Expense and American Express administration, management of Accounts Payable, HST filing in Canada plus additional general accounting duties as assigned. This position will maintain vendor management, purchase order issuance and tracking, and month-end accrual support. This role will supervise Travel and Expense and Accounts Payable across all functions. This individual will have exposure to the entire Purchase to Pay process gaining skills in vendor management, issuance of purchase orders, receipt of invoices and subsequent payment of the invoices.
Essential Duties and Responsibilities
Travel and Expense
Ensure that Travel and expense reports are reviewed, audited, and approved in a timely and accurate manner consistent with Policy.
* Review the T&E and AMEX analytics to ensure prompt payments and follow up on late Expense reports and elevate T&E exceptions on a timely basis.
* Supervise employee expense report management.
* Administer the automobile expense reimbursement program (MOTUS) for field-based staff.
* Ensure compliance with Sunshine Act reporting for payments to Health Care Providers.
* Manage the data transfer processes between the external Systems and the general ledger and our internal budgeting system.
* Liaise with external data/systems providers and ensure the data integrity between external and internal system feeds.
* Oversee the American Express card program including review of payment aging and controls over new and cancelled accounts.
* Perform monthly training for new hires on the Concur and Amex systems.
Purchase to Pay Support
* Manage the local and global vendor management systems and be responsible for the vendor onboarding process.
* Responsible for issuance of purchase orders in accordance with RRD policy, monitoring the approval process and ensuring that SOW documentation is in place.
* Supervise invoice processing and payments.
* Prepare the annual Small Business Administration Program plan and monitor progress during the year on our SBA objectives.
* Support the annual 1099 process, W9, HST tax management.
* Support other initiatives
Accounting and general responsibilities
* G/L account analysis, reconciliations, and preparation of journal entries.
* Support monthly filing of HST in Canada.
* Account maintenance, journal entries, accruals, and account reconciliations in support of the travel and expense system.
* Support monthly prepaid schedules, track renewals and record amortization entries.
* Support monthly bank reconciliations.
* Preparing support for external audits.
* Additional duties and ad hoc analyses will be assigned.
* Act in full compliance with all laws, regulations, and policies including adverse events / pharmacovigilance responsibilities.
Education and Experience
* Bachelor's degree or higher in Accounting preferred.
* 5+ years' experience in an accounting function.
* SAP/S4HANA, SAP Concur and/or Motus expense experience is preferred.
* Knowledge of GAAP/IFRS is a plus.
* Demonstrated ability to deliver quality results within a fast-paced, dynamic environment.
Knowledge and Skills
* Intellectually curious and highly motivated with a "can do" mindset and good communication skills.
* Strong proficiency in Microsoft Excel, including ability to run analyses using pivot tables and V-lookups
* Accurate, with attention to detail and ability to manage multiple priorities and competing deadlines.
* Goal-oriented, with ability to plan and execute.
* Excellent organizational and problem-solving skills
* Demonstrated ability to work in a team environment and cross functionally
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Based upon job requirements, the employee may be required at times to attend meetings including travel out of state over weekends and nights. The employee must be able to freely operate and travel by car and train/plane modes of transportation. The employee is required to have a valid driver's license and means of transportation and a passport.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to fly via a commercial air carrier. This is largely a sedentary role; however, the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; talk and hear. Occasionally is required to lift and/or move light to moderate weight up to 25 lbs.
Location
* This position is based at RRD's HQ Office in Bridgewater, New Jersey.
FLSA Classification
* This position is considered Exempt.
EEO Statement
Recordati Rare Diseases values the diversity of its workforce and welcomes applications from all qualified applicants. It is the policy of Recordati Rare Diseases to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin. Further, Recordati Rare Diseases will not discriminate on the basis of any characteristic protected by federal, provincial, or municipal law. Recordati Rare Diseases will provide reasonable accommodation for qualified individuals with disabilities.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of the activities, duties or responsibilities that may be required.
Disclosures
Annualized Pay Range (Base Pay): $97,600 - $146,400. This range reflects the anticipated base pay for the role at the time of posting and is provided in good faith.Other Types of Pay: Eligible for an annual performance bonus. Bonus structure is non-discretionary and tied to company and individual results.Health Insurance: Medical, dental, orthodontia, vision, life and ADD, and short term and long term disability insurance. Benefits begin on the first day of employment. Retirement Benefits: 401k Paid Time Off: Vacation, holiday, and sick/personal time.Additional Information:These disclosures reflect the primary components of total compensation and benefits available for this role. Actual compensation within the stated range will be based on skills, experience, and location.
At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.
We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.
If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.
$97.6k-146.4k yearly 2d ago
Billing Specialist
SDL Search Partners 4.6
Account specialist job in Andover, MA
We are seeking a detail-oriented Billing Specialist for a contract-to-hire opportunity with one of our top clients. This is a company with a lot of upward mobility and promotion opportunity. The ideal candidate will have at least 1 year of billing experience
Key Responsibilities:
Prepare and generate invoices based on client contracts, service delivery, or project milestones
Ensure accuracy of billing data by reviewing contracts, work orders, and timesheets
Research and resolve billing discrepancies and customer inquiries in a timely manner
Collaborate with internal departments (e.g., Sales, Operations, Customer Support) to ensure all billable activities are captured and processed
Maintain and update customer billing accounts, ensuring data integrity and compliance with internal controls
Assist in month-end closing procedures, including revenue recognition and reporting
Track outstanding balances and follow up on overdue payments when necessary
Support audit requests and provide documentation as needed
Requirements:
Minimum of 1 year of experience in billing, accounting, or a related finance role
Associate's degree in accounting, Finance, Business, or related field required
Bachelor's degree preferred
$44k-63k yearly est. 60d+ ago
Client Specialist, The Derby Street Shops
Knitwell Group
Account specialist job in Hingham, MA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01020 Derby Street, MA-Hingham,MA 02043Position Type:Regular/Part time
Pay Range:
$15.50 - $19.40 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$15.5-19.4 hourly Auto-Apply 32d ago
Legal Billing Specialist
Greenberg Traurig 4.9
Account specialist job in Boston, MA
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry.
Join our Revenue Management Team as a Legal Billing Specialist in our Boston Office
We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.
This role will be based in our Boston office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed.
Position Summary
The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff.
Key Responsibilities
Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys.
Generates a high volume of complex client invoices via Aderant.
Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission.
Submits ebills via EHub, including all supporting documentation.
Monitors and immediately addresses any invoice rejections, reductions, and those needing appeals.
Responds to billing inquiries.
Undertakes special projects and ad hoc reports as needed and/or requested.
Qualifications
Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
Effectively prioritize workload and adapt to a fast-paced environment.
Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Strong analytical and problem-solving skills.
Takes initiative and uses good judgment; excellent follow-up skills.
Must be proactive in identifying billing issues and providing possible solutions.
Must have the ability to work under pressure to meet strict deadlines.
Ability to establish and maintain positive and effective working relationships within all levels of the firm.
Education & Prior Experience
Bachelor's Degree or equivalent experience in Accounting or Finance.
Minimum 3+ years of experience as a Legal Biller required.
Technology
Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast.
Proficiency in Excel required.
The expected pay range for this position is:
$40.86-$46.46 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$40.9-46.5 hourly Auto-Apply 4d ago
Senior Accounts Payable Specialist
Azenta Inc.
Account specialist job in Burlington, MA
Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Senior Accounts Payable Specialist
Job Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing millions of samples globally.
How You'll Add Value…
We are looking for a full-time Accounts Payable Specialist to support Azenta's global Accounts Payable (full-cycle) function. Our mission is to deliver a world class service while continuously optimizing operational efficiencies and global standardization.
What You'll Do…
* Support the day-to-day accounts payable operations in conjunction with the offshore BPO provider
* Support provision of analytics to key business stakeholders; provide support on both statutory and US financial audits
* Review & process invoices in accordance with company policy and SOX requirements
* Work with operations, procurement teams & vendors to resolve purchase order, contract, invoice, payment or documentation discrepancies
* Use rigorous logic to analyze and resolve complex issues
* Support month end close deliverables related to accounts payable including account reconciliation and journal entries
* Research and investigate returned checks, request stop payments, or purchase order amendments.
* Accurate and manual entry of invoices as needed
* Provide exemplary customer service by communicating and developing a rapport with business partners
* Verify & reconcile monthly vendor statements to ensure assigned accounts remain in good standing
* Promptly respond to internal and external customer and vendor inquiries in a timely and professional manner
* Contribute to the continuous improvement of the payment process by identifying opportunities to streamline processes and maximize efficiencies
* Perform project related tasks in support of AP initiatives as assigned by manager
* Comply with all Azenta's Financial Policies, SOX and Audit Certification tasks
What you will bring:
* Bachelor's Degree in Accounting or equivalent work experience.
* Basic accounting knowledge and a thorough understanding of the accounts payable process.
* 6+ years of full cycle AP experience, preferably in a global, public company
* 1099 filing experience
* Ability to troubleshoot and resolve issues
* Oracle or NetSuite experience preferred
* Experience with two and three way match programs preferred
* Experience with administration of Corporate Credit Card Programs preferred
Desired Characteristics:
* Willingness and desire to contribute to continuous improvement
* Ability to multitask, work under pressure & meet deadlines
* Strong organizational skills, accuracy, attention to detail & follow through are required
* Excellent customer service and effective communication skills
* Ability to work collaboratively across multiple locations and teams
* Proficiency in Excel
Working Conditions/ Schedule
* Availability and willingness to attend virtual reviews in local time zones both domestically and internationally as needed.
* Work required on site in Burlington, MA office four days per week.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $77,000.00 - $96,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
$77k-96k yearly 35d ago
Senior Accounts Payable Specialist
Azenta
Account specialist job in Burlington, MA
Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSenior Accounts Payable SpecialistJob Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing millions of samples globally.
How You'll Add Value…
We are looking for a full-time Accounts Payable Specialist to support Azenta's global Accounts Payable (full-cycle) function. Our mission is to deliver a world class service while continuously optimizing operational efficiencies and global standardization.
What You'll Do…
Support the day-to-day accounts payable operations in conjunction with the offshore BPO provider
Support provision of analytics to key business stakeholders; provide support on both statutory and US financial audits
Review & process invoices in accordance with company policy and SOX requirements
Work with operations, procurement teams & vendors to resolve purchase order, contract, invoice, payment or documentation discrepancies
Use rigorous logic to analyze and resolve complex issues
Support month end close deliverables related to accounts payable including account reconciliation and journal entries
Research and investigate returned checks, request stop payments, or purchase order amendments.
Accurate and manual entry of invoices as needed
Provide exemplary customer service by communicating and developing a rapport with business partners
Verify & reconcile monthly vendor statements to ensure assigned accounts remain in good standing
Promptly respond to internal and external customer and vendor inquiries in a timely and professional manner
Contribute to the continuous improvement of the payment process by identifying opportunities to streamline processes and maximize efficiencies
Perform project related tasks in support of AP initiatives as assigned by manager
Comply with all Azenta's Financial Policies, SOX and Audit Certification tasks
What you will bring:
Bachelor's Degree in Accounting or equivalent work experience.
Basic accounting knowledge and a thorough understanding of the accounts payable process.
6+ years of full cycle AP experience, preferably in a global, public company
1099 filing experience
Ability to troubleshoot and resolve issues
Oracle or NetSuite experience preferred
Experience with two and three way match programs preferred
Experience with administration of Corporate Credit Card Programs preferred
Desired Characteristics:
Willingness and desire to contribute to continuous improvement
Ability to multitask, work under pressure & meet deadlines
Strong organizational skills, accuracy, attention to detail & follow through are required
Excellent customer service and effective communication skills
Ability to work collaboratively across multiple locations and teams
Proficiency in Excel
Working Conditions/ Schedule
Availability and willingness to attend virtual reviews in local time zones both domestically and internationally as needed.
Work required on site in Burlington, MA office four days per week.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $77,000.00 - $96,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
$77k-96k yearly Auto-Apply 49d ago
Customer Relations Specialist
Pica Manufacturing Solutions
Account specialist job in Derry, NH
Job Description
Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you'll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You'll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process.
Key Responsibilities:
Act as the primary point of contact for our customers, answering questions and providing timely support.
Process new orders and adjust existing orders with precision and care.
Provide customers with updates on delivery schedules and ensure they're informed every step of the way.
Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges.
Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome.
Report on customer satisfaction trends and offer insights to management for continuous improvement.
Assist in managing inventory to ensure product availability aligns with customer needs.
Participate in a dynamic, office-based role with occasional travel opportunities (5-20%).
What We're Looking For:
Excellent verbal and written communication skills, with the ability to engage customers effectively.
Active listening skills and a customer-first mindset.
Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities.
A proactive approach to problem-solving and resolving conflicts.
Team-oriented and excited about working in a fast-paced, collaborative environment.
Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you'll enjoy a comprehensive benefits package, including:
Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans.
401(k) Plan: Invest in your future with our comprehensive 401(k) plan.
Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life.
Company Culture: Participate in our holiday parties and outings - we believe in celebrating success together!
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sCmeIDesdE
$33k-52k yearly est. 31d ago
Billing Coordinator
Cargurus 4.2
Account specialist job in Boston, MA
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience.
Key Responsibilities
Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls.
Provide timely, accurate, and professional responses while meeting individual and team service level expectations.
Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments.
Create credits and update customer account balances in accordance with internal approval policies.
Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience.
Maintain accurate and up-to-date customer account information within financial systems.
Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience.
Support additional administrative and operational tasks as needed to support the Finance Operations team.
Qualifications
1-3 years of experience in customer support, billing, accounts receivable, or a related role.
Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
Strong customer service mindset with excellent written and verbal communication skills.
High attention to detail and the ability to manage multiple customer requests in a fast-paced environment.
Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism.
Eagerness to learn new systems and processes, with a proactive and dependable work style.
Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range$43,000-$54,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
$43k-54k yearly Auto-Apply 6d ago
Supervisor, Patient Registration
Neighborhealth Corporation
Account specialist job in Boston, MA
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Registration
All Locations:
10 Gove Street - Taylor Building
Position Summary:
The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR's /PAC's and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process.
Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs.
Essential Duties & Responsibilities
Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry
Implement and maintain registration standards, policies and procedures in conjunction with the Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification
Act as a resource and role model to staff, and provide an expert knowledge base
Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director of the Pediatric department .
Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments
Address issues and problems as they arise
Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed
Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and training for all registration staff and any other staff performing a registration function
Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff
Assist in the facilitation the completion and continuous updates of the Registration Policy & Procedure manual and all related tools to improve and enhance PAR's & PAC's access of up to date, practical, user-friendly written information and on-line resources
In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts
Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed
Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB's , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms
The ability to maintain Templates
Maintain cash handling in accordance with department and health center policies and procedures
Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes
Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage
Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance
Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas
Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics.
Check's DAR daily for Behavioral Health & Nutrition encounters to be certain they are check out to the appropriate insurance for completion
EDUCATION:
High School graduate or equivalent
EXPERIENCE:
Minimum of 3 to 5 years supervisory experience
Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed
Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus
Minimum of 3 to 5 years work experience in a health care or customer service environment
Bilingual in English/spanish is highly preferred
SKILLS/ABILITIES:
Strong leadership, initiative, and supervisory skills
Exceptional customer service and problem solving skills
Excellent communication and interpersonal skills
Strong organizational and time management skills
Awareness and appreciation of the continuous improvement processes
Strong computer skills
Awareness of state of the art technology to solve operational issues
Analytical skills necessary to review reports and identify trends/issues
Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously
PAY RANGE:
$54,080 up to $ 81,120 depending on experience
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
$54.1k-81.1k yearly 2d ago
Patient Accounts Billing Representative
Greater Lawrence Family Health Center 3.9
Account specialist job in Methuen Town, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement.
Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service.
Prepares claim data according to department and payer regulations in order to produce a “clean” claim.
Prepares, reviews and transmits claims timely to payers, works EDI rejections.
Posts charges, payments and denials in practice management system accurately.
Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor.
Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction.
Processes insurance and patient refunds as necessary.
Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate.
Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch.
Qualifications:
1-2 years of medical billing experience, or medical billing certification
Knowledge of CPT, ICD10 coding and compliance preferred.
Familiar with Medical terminology
Combination of education and equivalent experience will be considered.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
$39k-44k yearly est. 47d ago
ASAP Billing Specialist
Guardian Angel Senior Services 3.7
Account specialist job in Auburn, MA
Guardian Angel Senior Services is a family-owned Home Care Agency in business for 22 years. Our growing company is looking for support in our Fiscal Department. Basic FunctionThe Billing Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies. Additional miscellaneous tasks, and projects, as needed.
Responsibilities:
Serve as primary biller for assigned Aging Services Access Points
Create/Save/Upload billing reports/Files
Investigate and correct, when applicable. pre-billing errors.
Confirm all reports balance prior to creating files for submission
Create billing claims and correspondence.
Working with Wellsky on a regular basis
Make corrections on billing spreadsheet, coversheet, Generations and Wellsky, when able, e-mail appropriate staff for assistance with remaining errors
Run Timesheets
E-mail error log and coversheet to ASAP
Continuously follow up on error correction progress
Confirm Generations Billing report equals final billing numbers from ASAP or Wellsky Service delivery report
Save final Service Delivery Report to appropriate ASAP file
Provide consulting services on matters related to billing.
Always maintains the confidentiality of patient and organization information.
Qualifications
Ability to work independently, while meeting company deadlines
Ability to manage multiple projects, prioritize, and multi-task
Commitment to completing tasks
Excel at operating in fast paced environments
Excellent people skills, open to direction and collaborative work style
Must have strong verbal and written communication skills
Knowledge of QuickBooks a plus
Other Skills:
Technical Communication
Customer Relations
Customer Service
Diplomacy
Filing
MS Office
Negotiations
Organization
Planning
Professionalism
Project Management
Presentation
QuickBooks
Time Management
Typing Skills
Sales
Education/Training
Experience
Prior home care experience required.
Prior billing / payroll experience required.Apply Today!
Submit Resume for Consideration
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
How much does an account specialist earn in Quincy, MA?
The average account specialist in Quincy, MA earns between $37,000 and $90,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Quincy, MA
$58,000
What are the biggest employers of Account Specialists in Quincy, MA?
The biggest employers of Account Specialists in Quincy, MA are: