Client Specialist
Account specialist job in Lynchburg, VA
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach.
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
Auto-ApplyBusiness Service Specialist II
Account specialist job in Rocky Mount, VA
Join Our Team as a Business Service Specialist!
Salary Range: $34,400 - $48,800 + incentive opportunities
From your very first day, you'll be part of a dynamic, customer-focused team that's passionate about making a difference in our members' lives and supporting local communities. As a Business Service Specialist (BSS), you'll be the welcoming face of our office, helping customers with their financial needs, supporting lending operations, and ensuring everything runs smoothly behind the scenes.
This role is perfect for someone who thrives in a fast-paced, people-centered environment and takes pride in delivering exceptional service every single day.
What You'll Do
• Be the friendly first point of contact for customers, in person and by phone
• Process daily payments, deposits, and loan transactions with accuracy and care
• Create checks and wire disbursements for loan and account proceeds
• Schedule loan closings and assist with customer inquiries
• Keep customer information accurate and up to date
• Support marketing and sales initiatives to help your branch grow
• Step in to assist at other branches when needed, every day is a little different!
Why You'll Love It Here
We offer a supportive, team-oriented environment where your contributions truly matter. You'll have opportunities to grow your career, learn new skills, and be part of an organization that values integrity, service, and community.
Required Qualifications
• High school diploma or equivalent.
• Three plus years of work experience in lending, finance, or related
• Exceptional customer service skills
• Strong interpersonal skills
• Skilled in applying sound judgment and decision-making
• Knowledge of credit and accounting policies and procedures
• Excellent oral and written communication skills
• Superior attention to detail
• Approach work with high standards and a positive attitude
• Ability to travel to other offices to cover for others in the BSS role who are out of the office, and minimal travel for training
(FCV is an EEO/AA employer, including veterans and individuals with disabilities.)
If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Auto-ApplyAutomotive Accounting Biller
Account specialist job in Roanoke, VA
Automotive Billing Clerk
The Automotive Billing Clerk position is a deadline-driven position that collaborates with other dealership departments to ensure the accurate recording of vehicle purchases, sales, and receivables. Ideal candidates must have strong organizational skills and be able to work in a fast-paced environment. Strong Accounting and Excel skills required.
Job duties include, but are not limited to:
Process the accounting of retail, fleet, commercial and wholesale sales.
Collaborate with the sales department to address any bill discrepancies and resolve related to billing issues.
Vehicle inventory data entry, purchasing, inventory schedule maintenance.
Vehicle receivable receipting and schedule maintenance.
Support Operations and Accounting managers through various excel reporting.
Training in our DMS operating system is provided as well as other training programs to encourage the personal development of our administrative staff. Once hired, there is always room for growth and promotion within our company.
Qualifications:
Associate's degree in accounting is preferred. Or equivalent experience.
Prior experience in automotive dealership accounting or billing is preferred.
Proficiency in Microsoft Office, especially Excel.
Attention to detail and accuracy in data entry.
Strong organizational and time management skills.
Compensation & Benefits:
Competitive hourly pay.
Personal time off the month following the date of hire.
Paid vacation after three months.
Paid holidays.
Health, dental, vision, life, and disability benefits.
401(k) retirement plan.
Employee discounts on vehicle purchases and service.
A positive and collaborative work environment.
Ongoing training and professional development.
Career advancement opportunities.
About the Company:
Berglund Automotive, family-owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence.
Auto-ApplyRecords & Enrollment Services Specialist
Account specialist job in Blacksburg, VA
Apply now Back to search results Job no: 534502 Work type: Staff Senior management: Executive VP & Provost Department: Registrar Job Description The Office of the University Registrar is looking for an individual to join our team as a Records & Enrollment Services Specialist. As the welcoming face of our dynamic office, you will play a pivotal role in delivering exceptional customer support and service. Joining our team means becoming a part of an inclusive and supportive work environment. You will have the opportunity to engage with a diverse range of individuals, learn from experienced professionals, and contribute to the success of both the office and the university.
Important Points
1) You will be joining the Office of the University Registrar: a department dedicated to assisting students in navigating their academic journey at Virginia Tech from admission to beyond graduation.
2) You will report directly to the Assistant Registrar for Records and Enrollment. This position is a university staff, regular, calendar-year staff appointment.
3) The ideal candidate for this position is:
* Detail-oriented and committed to accuracy in all tasks.
* Customer service focused, treating every interaction as an opportunity to build trust.
* Team-oriented, actively supporting colleagues and contributing to a positive workplace.
* Accountable, following through on commitments and adhering to established procedures.
* Receptive to feedback, with a growth mindset and willingness to learn.
* Adaptable, ready to take on new responsibilities.
4) You will have the chance to expand your knowledge of the university and pursue career advancement within the Office of the University Registrar.
5) The salary of this position is commensurate with experience up to an expected budget max of $42,918, accompanied by a comprehensive benefits package that includes health insurance, paid leave, and retirement options.
Required Qualifications
* Demonstrated ability to provide exceptional customer service with professionalism and courtesy in a high-volume environment
* Strong attention to detail with the ability to maintain accuracy under pressure
* Demonstrated ability to communicate effectively, clearly, and respectfully with a diverse range of individuals
* Ability to follow established policies, procedures, and directives with consistency and reliability
* Strong interpersonal skills, including the ability to work as a collaborative team member and receive constructive feedback openly
* Excellent organizational and problem-solving skills; ability to prioritize tasks and manage multiple responsibilities in a fast-paced office
* Proficiency with common office technologies, including data entry, word processing, spreadsheets, email, and internet navigation
* Prior office support experience in an academic or professional setting
Preferred Qualifications
* Experience with an academic database (such as Banner) or other large-scale relational database systems
* Previous receptionist or first-point-of-contact experience in an academic setting
* Familiarity with FERPA (Family Educational Rights and Privacy Act)
* Knowledge of university policies and procedures
Review Date
Review of applications will begin on Monday, October 27
Additional Information
The successful candidate will be required to have a criminal conviction check
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ************** during regular business hours at least 10 business days prior to the event.
Advertised: October 13, 2025
Applications close:
Driver / Data Collector in Roanoke, VA
Account specialist job in Roanoke, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
Auto-ApplyDriver / Data Collector in Roanoke, VA
Account specialist job in Roanoke, VA
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Territory Account Rep - Pharmaceutical
Account specialist job in Roanoke, VA
Sales Representative - Pharmaceutical
We are looking for talented sales professionals who want to work in the healthcare industry as a Pharmaceutical Sales Representative. We are proactively seeking top talent for pharmaceutical sales rep opportunities across the US. This is an exciting opportunity for experienced or entry level Pharmaceutical Sales Rep candidates to represent and promote a rare disease as well as highly specialized products to Primary Care physicians.
If partnering with a patient focused pharmaceutical company that rewards based upon success, allows you to work in the pharmaceutical sales field, sounds interesting to you, please apply if you meet the below requirements for our Pharmaceutical Sales Representative opportunity.
Skills, Education, and Requirements to be one of our Pharmaceutical Sales Reps:
Documented success sales or strong sales abilities
Enjoy working autonomously and as a part of a team
Self-starter with strong interpersonal skills
Be able to communicate technical clinical studies and research to physicans
The strongest pharmaceutical sales rep candidates will be energetic, likeable and engaging with a strong presence and ability to quickly establish and build long-lasting relationships with a diverse customer base
Consistent annual award winners with an entrepreneurial spirit and proven record in a sales environment focusing on individual accountability
Driver's license in good standing and clean driving record required
Ability to successfully pass the required background investigation that includes, but is not limited to: education, employment, motor vehicle, driver's license, and drug screen.
If this sounds like a Pharmaceutical Sales Rep opportunity that is interesting to you, please apply today.
ABOUT US
Our vision is to continuously aspire to design, develop, and deliver industry leading healthcare solutions that accelerate patient access to enable the best possible outcomes. Our professional Pharmaceutical Sales Rep teams specialize in the sales and promotion of pharmaceutical brands, services, and products through field sales.
One of our goals is to continuously drive innovation through our professional pharmaceutical sales rep teams by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual's skills, pharmaceutical sales rep knowledge, abilities, job performance and other qualifications.
The next step is yours.
Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week
Ready Mix Billing Clerk
Account specialist job in Roanoke, VA
We are looking for a skilled and motivated Ready Mix Billing Clerk to join our team in Roanoke, VA. This position will be responsible for generating daily billing for Concrete Products. Responsibilities * Accurate billing of delivered orders. * Verify daily Cash-on-Delivery (COD) sales and initiate deposit.
* Generation of credit/debit memo as determined by appropriate research.
* Customer account maintenance with software systems.
* Maintenance of accounting records for cash sales, invoices and adjustments.
* Month-end close procedures related to invoicing.
* Generate routine and ad hoc reports.
* Customer service problem resolution and assistance.
* Filing of required support documentation.
* Back up other administrative staff.
* Other administrative duties as assigned.
Qualifications
* High school diploma, or equivalent, plus 3 years job related experience in a fast paced environment. 1-2 years college preferred, with basic accounting exposure.
* Customer Service background.
* Account Receivable background is plus.
* Knowledgeable of the Ready-Mix concrete industry is preferred.
* Able to work over-time to meet customer needs as necessary.
* Required Skills:
* Good math and computer skills (Excel, SAP, Citrix and Command / Systech / Integra).
* Strong verbal and written communication skills.
* Demonstrated analytical and problem solving skills.
* Good customer service skills; responsive to concerns and timely follow-up.
* Organization, accuracy and attention to detail a must.
* Professional communication and interpersonal skills, both internal and external.
Auto-ApplyNeuropsych Account Specialist - Roanoke VA
Account specialist job in Roanoke, VA
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
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Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
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The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyRecords & Enrollment Services Specialist
Account specialist job in Blacksburg, VA
The Office of the University Registrar is looking for an individual to join our team as a Records & Enrollment Services Specialist. As the welcoming face of our dynamic office, you will play a pivotal role in delivering exceptional customer support and service. Joining our team means becoming a part of an inclusive and supportive work environment. You will have the opportunity to engage with a diverse range of individuals, learn from experienced professionals, and contribute to the success of both the office and the university.
Important Points
1) You will be joining the Office of the University Registrar: a department dedicated to assisting students in navigating their academic journey at Virginia Tech from admission to beyond graduation.
2) You will report directly to the Assistant Registrar for Records and Enrollment. This position is a university staff, regular, calendar-year staff appointment.
3) The ideal candidate for this position is:
Detail-oriented and committed to accuracy in all tasks.
Customer service focused, treating every interaction as an opportunity to build trust.
Team-oriented, actively supporting colleagues and contributing to a positive workplace.
Accountable, following through on commitments and adhering to established procedures.
Receptive to feedback, with a growth mindset and willingness to learn.
Adaptable, ready to take on new responsibilities.
4) You will have the chance to expand your knowledge of the university and pursue career advancement within the Office of the University Registrar.
5) The salary of this position is commensurate with experience up to an expected budget max of $42,918, accompanied by a comprehensive benefits package that includes health insurance, paid leave, and retirement options.
Required Qualifications
-Demonstrated ability to provide exceptional customer service with professionalism and courtesy in a high-volume environment
-Strong attention to detail with the ability to maintain accuracy under pressure
-Demonstrated ability to communicate effectively, clearly, and respectfully with a diverse range of individuals
-Ability to follow established policies, procedures, and directives with consistency and reliability
-Strong interpersonal skills, including the ability to work as a collaborative team member and receive constructive feedback openly
-Excellent organizational and problem-solving skills; ability to prioritize tasks and manage multiple responsibilities in a fast-paced office
-Proficiency with common office technologies, including data entry, word processing, spreadsheets, email, and internet navigation
-Prior office support experience in an academic or professional setting
Preferred Qualifications
-Experience with an academic database (such as Banner) or other large-scale relational database systems
-Previous receptionist or first-point-of-contact experience in an academic setting
-Familiarity with FERPA (Family Educational Rights and Privacy Act)
-Knowledge of university policies and procedures
Review Date
Review of applications will begin on Monday, October 27
Additional Information
The successful candidate will be required to have a criminal conviction check
About Virginia Tech
Dedicated to its motto,
Ut Prosim
(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ************** during regular business hours at least 10 business days prior to the event.
Account Representative - State Farm Agent Team Member
Account specialist job in Salem, VA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Signing bonus
Training & development
Vision insurance
Position Overview
Jacob Lewis State Farm located in Salem, Virginia is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Benefits
401K
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Signing Bonus
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Ability to make presentations to potential customers
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Financial Services Specialist
Account specialist job in Forest, VA
Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a Financial Services Specialist to join our team in Forest, VA!
The Financial Services Specialist is the face of First National Bank and an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. The Financial Services Specialist must embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service:
Demonstrating a commitment to First National Bank Customer Service Standards while maintaining a helpful attitude in a fast-paced environment
Have proven proficiency in cash handling and verbal communication
What's in it for you?
Competitive salary and other bonus opportunities
Comprehensive medical, dental, vision and life insurance benefits
Generous Paid Time Off (PTO) and 11 paid holidays
Paid Parental Leave and other paid extended leave for eligible employees
401(k) Match Program and Pension Plan
Tuition Reimbursement
Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans
We focus on the growth and development of our employees. Financial Services Specialists at FNB have a variety of career paths and the ability to build the career they desire
What will you be doing in this role?
Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors. This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor
Opening new accounts, certificates of deposit, and other products offered by the Bank. Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system
Handling customer questions or concerns and determining if Supervisor input is necessary
Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing
Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate
Following directions from members of Management and complying with all department and company policies and procedures
Requirements
What will you need?
High School diploma or equivalency required; Associate's degree preferred
Prior Teller experience and basic knowledge of relevant banking regulations preferred
Working knowledge of Microsoft Office products
To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision
An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly
Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin
Physical/Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
This position works in a normal office environment
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
A/R Coordinator
Account specialist job in Roanoke, VA
Job description for Accounts Receivable Coordinator:
Duties and Responsibilities:
Work as a collector in our Accounts Receivable team to meet and exceed our standard receivable timeline and expectations with our customers.
Monitor, review and reconcile customer accounts and support other team members.
Identify and recommend resolution to potential issues arising from AR including terms granted and collection issues.
Monitor discrepancies and prepare entries for differences (to be approved).
Perform initial credit assessment and approve credit limits.
Setup/review of customer credit and accounting information in AR system.
Place collection calls with necessary follow up and record information into AR system.
Recommend accounts for write-off or placement with collection agency.
Initiate credit/debit card processing and review for completeness and accuracy.
Process daily cash receipts and complete the daily cash reconciliation.
Supply aging report to our management team.
Able and flexible to perform other duties as assigned.
Auto-ApplyAccounts Receivable & Collections Specialist
Account specialist job in Roanoke, VA
About the Opportunity
Tivoli'sWorld Staffing is seeking a dependable and detail -oriented Accounts Receivable & Collections Specialist. This role plays a critical part in the financial operations team-ensuring timely billing, account accuracy, and effective collections to maintain healthy cash flow and customer relationships.
Key Responsibilities
Generate accurate and timely invoices for services and products
Verify billing information and resolve discrepancies with internal teams
Monitor accounts receivable aging reports and follow up on outstanding balances
Manage professional and effective collection outreach via phone and email
Work with customers to establish or update payment arrangements when needed
Escalate delinquent accounts per policy and assist with resolution processes
Support month -end closing tasks related to accounts receivable
Reconcile payments, apply transactions, and respond to client billing inquiries
Maintain confidentiality and ensure all activities align with financial policies
RequirementsQualifications
2+ years of experience in accounts receivable, billing, or collections
Strong understanding of A/R software and collection tracking systems
Clear communication skills for both customer interaction and internal collaboration
High attention to detail and organizational ability
Proven ability to manage a high volume of accounts in a fast -paced environment
Manufacturing or industrial background is a plus, but not required
BenefitsWhy Work Through Tivoli'sWorld Staffing?
Temp -to -hire opportunity with long -term growth potential
Dedicated support throughout your placement
Bi -Weekly pay and access to benefits
Partnered with a recognized and stable industry leader
Office Client Account Representative
Account specialist job in Glenvar, VA
Job Type
Full-time
Pay
$18.00 - $20.00 per hour Pay negotiable depending on experience
Schedule
8-hour shift (Monday to Friday)
Job Description
We are so excited to be hiring at Pest Solutions!
We are a fast-growing, family-owned and operated pest management company. Pest Solutions has been proudly serving the community from Richmond to Stafford VA for over 20 years. If you're looking to join a team that loves working with each other in an inclusive, friendly environment, Pest Solutions could be the place for you! See why our employees love working for us when you apply today.
As a Client Service Representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer info, you put the minds of our clients at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. You will assist in our billing procwss for our clients. We work in a team atmosphere to meet our team's goals and provide uncompromised service support to both our clients and service providers. that strives to meet the service center's goals each month.
A Client Service Representative's primary responsibility is to ensure effective communication between customer service representatives, technicians, and customers in scheduling service and addressing concerns. This position requires advanced communication skills, organizational skills, computer proficiency, lot of time on the phone, a good deal of patience, a positive attitude, and the ability to multi-task in a fast-paced environment.
Essential Duties and Responsibilities:
Responsible for the facilities day-to-day operations
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Arrive to work on time
Keep a neat and professional appearance
Coordinate overall administrative activities for the Office Administration Department.
The maintenance of office areas and office equipment.
Housekeeping of office facilities.
Maintain office supplies inventory
Maintains files and recordkeeping according to company guidelines
Prepare operational reports and schedules to ensure efficiency
Coordinate schedules, and appointments
Handle customer inquiries and complaints
Understands and communicates daily goals
Meet with Office Manager on regular basis to report to and assist in the company's operation
Education and/or Work Experience Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Attend ongoing training and Dept of Agriculture Re-Certification Classes (If Applicable)
Computer proficiency (Able to work a tablet and various Applications(MS Office - Word, Excel, and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
High school diploma or GED preferred
Benefits
Health insurance
Paid time off
401(k) matching
Retirement plan
Employee discount
Professional development assistance
Patient Billing Specialist
Account specialist job in Madison Heights, VA
The Billing Specialist works as part of the administrative team and is responsible for assisting patients with billing inquiries, processing payments, and several other aspects of billing and financial duties within the organization.
Essential Duties and Responsibilities:
1. Assists patients with billing questions, problems in person or on the phone. Follow up on
all calls, documenting as necessary.
2. Reconciles LabCorp Bills to ensure proper allocation of funds.
3. Working through the RPI LabCorp dx code online and an Excel spreadsheet.
4. Researches and processes patient refunds and/or credit balances.
5. Performs payment posting.
6. Responsible for working through Medicaid pending claims.
7. Evaluates accounts for collections activities.
8. Processes return mail and notes patient accounts of needed updates.
9. Responsible for cleaning up and monitoring old billing alerts on accounts.
10. Works through claim/action errors for coding corrections needed.
11. Maintains and assists all Patient Assistant Specialist staff with passwords and logins for
insurance-related websites.
12. Ensures confidential information gained through job performance is kept confidential.
13. Must demonstrate good internal and external customer service skills.
14. Follows the supervisor's instructions.
15. Physical attendance is an essential element of the job and necessary to perform the
essential functions of the Billing Specialist.
16. Performs other duties as assigned.
Other Functions:
1. Staff members will abide by the Code of Conduct as documented in the Corporate
Compliance Manual.
2. Must demonstrate a personal and professional commitment to Johnson Health Center
and its mission.
3. Treats all patients and staff with dignity and respect, mindful of the cultural differences
of the diverse population we serve.
4. Management may modify, add, or remove any job functions as necessary, or as
changing organizational needs require.
JHC Core Values:
Staff members must actively demonstrate dedication and commitment to the core values
of JHC.
1. Respect - We value and respect each patient, their family, ourselves, and each other.
Every individual associated with Johnson Health Center will be treated with dignity and
respect. We value and respect people's differences, show empathy to our patients, their
families and each other, and work collectively to build Johnson Health Center as a
health center and an employer of choice.
2. Integrity - We are committed to doing the right thing every time.
Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and
ethical behavior. We are accountable for the decisions we make and the outcome of
those decisions.
3. Excellence - We will pursue excellence each and every day in activities that foster,
teamwork, quality improvement, patient care, innovation, and efficiencies.
At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk
and administrative teams are passionately committed to the highest quality of care for
our patients. We continually seek out ways to enhance the patient experience and
promote an environment of continuous quality improvement.
4. Innovation - We value creativity, flexibility, and continuous improvement efforts.
We are advocates and instruments of positive change, encouraging employees to
engage in responsible risk-taking and working to make a difference. Out of the box
thinking enables us to build on successes and learn from failures.
5. Teamwork - We understand that teamwork is the essence of our ability to succeed.
We work across functional boundaries for the good of the organization. Our
collaborative approach ensures participation, learning and respect and serves to
improve the quality of patient care. By focusing on a team-based approach, the
expertise of each Johnson Health Center employee is leveraged to optimize the patient
experience.
Qualifications:
1. High School diploma or equivalent.
2. Previous billing experience required.
3. Must be self-motivated with well-developed organizational skills and computer
experience, including, but not limited to, Word, Excel, and database functions.
4. Must possess strong communication skills; works well with external organizations and
employees.
Physical Demand and Working Environment:
Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up
to 15 pounds occasionally, with frequently moving of objects. Work requires speaking,
sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion
with certain activities. 10 hours of constant computer usage. OSHA low-risk position.
EOE/M/F/D/V
Automotive Accounts Payable Clerk
Account specialist job in Roanoke, VA
Berglund Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. We are looking for people who enjoy working with numbers, have an eye for detail, are team players and are dependable.
Job Summary:
As an Accounts Payable Associate, you will be responsible for assisting with the day-to-day financial operations for Berglund Automotive dealerships. Your primary focus will be on reconciling purchase orders to vendor invoices and statements, maintaining accurate records, and ensuring that payments to vendors are handled efficiently and in compliance with company policies.
Compensation & Benefits:
Competitive hourly salary.
Personal time off the month following the date of hire.
Paid vacation after three months.
Paid holidays.
Health, dental, vision, life, and disability benefits.
401(k) retirement plan.
Employee discounts on vehicle purchases and service.
Ongoing training and professional development.
Career advancement opportunities.
A positive and collaborative work environment.
Key Responsibilities:
Reconcile purchase orders to vendor invoices and vendor statements.
Determine proper account and company allocations and code invoices.
Post invoices in CDK.
Establish and select checks for payment.
Reconcile once a month check run for payment.
Prepare disbursement checks for signatures.
Follow up on management inquiries.
Coordinate with department managers to ensure all documents are received in a timely manner.
Qualifications:
Team player.
High school diploma or equivalent.
Associate or bachelor's degree in accounting or related field is a plus.
Experience in accounting or accounts payable preferred but not necessary.
Basic knowledge of accounting principles and practices.
Solid computer skills (Accounting software & Microsoft Excel).
Strong attention to detail and organizational skills.
Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Auto-ApplyFinancial Services Specialist
Account specialist job in Forest, VA
Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a Financial Services Specialist to join our team in Forest, VA!
The Financial Services Specialist is the face of First National Bank and an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. The Financial Services Specialist must embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service:
* Demonstrating a commitment to First National Bank Customer Service Standards while maintaining a helpful attitude in a fast-paced environment
* Have proven proficiency in cash handling and verbal communication
What's in it for you?
* Competitive salary and other bonus opportunities
* Comprehensive medical, dental, vision and life insurance benefits
* Generous Paid Time Off (PTO) and 11 paid holidays
* Paid Parental Leave and other paid extended leave for eligible employees
* 401(k) Match Program and Pension Plan
* Tuition Reimbursement
* Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans
* We focus on the growth and development of our employees. Financial Services Specialists at FNB have a variety of career paths and the ability to build the career they desire
What will you be doing in this role?
* Operating a teller window to serve the Bank's customers by processing a variety of transactions with minimal errors. This includes, but is not limited to: accepting deposit and withdrawal requests, loan payments, verifying cash, signatures, identifying customers appropriately, and maintaining and balancing a cash drawer within established limits, while reporting discrepancies to Supervisor
* Opening new accounts, certificates of deposit, and other products offered by the Bank. Answering customer questions, providing account opening information, and ensuring that proper paperwork is completed and entered on the computer system
* Handling customer questions or concerns and determining if Supervisor input is necessary
* Performing daily branch functions such as processing night deposits and mail, balancing and servicing the ATM, and may be responsible for Bank opening and/or closing
* Providing additional customer services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate
* Following directions from members of Management and complying with all department and company policies and procedures
Requirements
What will you need?
* High School diploma or equivalency required; Associate's degree preferred
* Prior Teller experience and basic knowledge of relevant banking regulations preferred
* Working knowledge of Microsoft Office products
* To be a well-organized, detail-oriented, problem solver who shows strong initiative and learns and works quickly and accurately with minimal supervision
* An effective verbal, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly
* Possess basic math skills including the ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin
Physical/Environmental Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
* This position works in a normal office environment
* While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision
We are proud to be an EEO/AA/M/F/Disabled/Veteran employer
Accounts Receivable Clerk II
Account specialist job in Blacksburg, VA
Apply now Back to search results Job no: 534725 Work type: Staff Senior management: VP for Finance Department: Office of Univ Bursar Job Description Provides professional customer service to students, families, sponsors and university departments in person, by telephone and by email concerning student and university accounts, including billing, scholarships, financial aid, outstanding and credit balances, payment and budget tuition plans. Requires knowledge of policies and procedures across operations of the Bursar's Office and understanding of key student areas such as Financial Aid, Registration, Housing and Dining, Health Center and Veterans services. Ensures compliance with federal regulations related to privacy and confidentiality of student and other customer information.
Records payments received by the University through cash receipts system and answers complex questions concerning student accounts and university policies and procedures.
Required Qualifications
* Experience working in a professional office providing excellent customer service to a diverse customer base
* Experience with funds handling
* Experience using general office equipment and computer software such as Word, Excel and Outlook
* Knowledge of accounts receivable practices
* Strong analytical skills including the ability to analyze, interpret and explain complex financial transactions
* Excellent listening and communication skills
* Strong organizational and time management skills
* Ability to work well under pressure with a high degree of accuracy
* Ability to work cooperatively in a team environment
* Ability to work without close supervision and handle diverse tasks and meet deadlines
Preferred Qualifications
* Experience with funds handling in a banking or similar environment, including preparing daily deposits, balancing a cash drawer and/or making change
* Experience interpreting and explaining university policies and procedures
* Experience utilizing Banner or similar relational database
* Demonstrated knowledge or experience of accounting and collection practices for receivables;
* A.S. or B.S. in accounting, business administration or similar
* Experience of basic banking principles and practices
Pay Band
3
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Restricted
Salary Information
Commensurate with experience with a salary range of $41,000-$44,000 per year
Hours per week
40
Review Date
November 18, 2025
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Marisela Garza at ************** during regular business hours at least 10 business days prior to the event.
Advertised: November 6, 2025
Applications close:
Patient Billing Specialist
Account specialist job in Madison Heights, VA
Job Details Madison Heights, VA Full Time DayDescription
The Billing Specialist works as part of the administrative team and is responsible for assisting patients with billing inquiries, processing payments, and several other aspects of billing and financial duties within the organization.
Essential Duties and Responsibilities:
Assists patients with billing questions, problems in person or on the phone. Follow up on all calls, documenting as necessary.
Reconciles LabCorp Bills to ensure proper allocation of funds.
Working through the RPI LabCorp dx code online and an Excel spreadsheet.
Researches and processes patient refunds and/or credit balances.
Performs payment posting.
Responsible for working through Medicaid pending claims.
Evaluates accounts for collections activities.
Processes return mail and notes patient accounts of needed updates.
Responsible for cleaning up and monitoring old billing alerts on accounts.
Works through claim/action errors for coding corrections needed.
Maintains and assists all Patient Assistant Specialist staff with passwords and logins for insurance-related websites.
Ensures confidential information gained through job performance is kept confidential.
Must demonstrate good internal and external customer service skills.
Follows the supervisor's instructions.
Physical attendance is an essential element of the job and necessary to perform the essential functions of the Billing Specialist.
Performs other duties as assigned.
Other Functions:
Staff members will abide by the Code of Conduct as documented in the Corporate Compliance Manual.
Must demonstrate a personal and professional commitment to Johnson Health Center and its mission.
Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve.
Management may modify, add, or remove any job functions as necessary, or as changing organizational needs require.
JHC Core Values:
Staff members must actively demonstrate dedication and commitment to the core values of JHC.
Respect - We value and respect each patient, their family, ourselves, and each other.
Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice.
Integrity - We are committed to doing the right thing every time.
Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions.
Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies.
At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement.
Innovation - We value creativity, flexibility, and continuous improvement efforts.
We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures.
Teamwork - We understand that teamwork is the essence of our ability to succeed.
We work across functional boundaries for the good of the organization.
Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience.
Physical Demand and Working Environment:
Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 15 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 10 hours of constant computer usage. OSHA low-risk position.
Qualifications
High School diploma or equivalent.
Previous billing experience required.
Must be self-motivated with well-developed organizational skills and computer experience, including, but not limited to, Word, Excel, and database functions.
Must possess strong communication skills; works well with external organizations and employees.