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Account specialist jobs in Rochester, NY

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  • Customer Care Specialist

    ESL All Companies 4.5company rating

    Account specialist job in Rochester, NY

    40 hours/week The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m. Schedule: This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $22.02/hr with opportunity to advance to a level II In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth! Purpose of Position: This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets. Accountabilities: Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience. Active participation in Voluncare Model ESL's core values Engages in continuous self-development Openly accepts feedback to improve performance, and offers feedback for an improved experience Is engaged in coaching activities Consistent reliability and dependability in fulfilling job responsibilities Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards. Recommend and refer products and services to help customers increase their convenience and achieve their financial goals Accuracy in transaction processing Adhere to Contact Center Call Center Standards for call handling Adhere to work schedule Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs. Support the Voice of Customer process by documenting customer feedback in the VOC database Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. Accuracy in transaction processing Effective use of system tools to problem solve Transitioning call to Telebanker II when call complexity exceeds scope of role Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer. Accuracy in transaction processing Act as the first line of defense against fraud and scams which place customer account security at risk. Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities Deliver information to customers on identifying and preventing fraud. Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information Escalate issues to higher authorities when necessary Qualifications High School diploma or High School equivalency diploma required Min 1yr customer service and/or sales experience in a retail/sales environment Comfortable working with a variety of computer applications Effective verbal communication skills Ability to identify opportunities to deepen customer relationships Ability to maintain poise and professionalism under pressure Prior banking experience preferred Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KM1 #LI-Hybrid
    $22 hourly 48d ago
  • Tax Service Specialist

    One Path Career Partners

    Account specialist job in Rochester, NY

    We are hiring for a specialized Tax Service Specialist! In this full-time opportunity, you will provide advanced customer service to clients in support of tax services. Qualified candidates must have a strong attention to detail, communication skills, and be able to multitask. Does this describe you? Apply today! Position Details: Full time, contract M-F schedule Deliver quality customer service to clients via phone, e-mail, chat, etc. Responsibilities may include internal or external client support, completion of payments and filings, assisting clients with tax agency account registrations or related tasks, tax notice research through resolution, data entry, spreadsheet creation, and data verification. Timely follow up on outstanding items to ensure resolution of issue. Maintains prioritization and organization of assigned tasks with a significant focus daily, time-sensitive duties. May use systems such as HRIS, Oracle, MasterTax, Prism, Salesforce, BNA, ClientSpace, and Microsoft Office products; existing knowledge is helpful but not required.
    $42k-80k yearly est. 60d+ ago
  • Building Service Specialist (Meadows - HVAC Certified)

    Stjohnsliving

    Account specialist job in Rochester, NY

    St. John's is leading and inspiring a shift in society's views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John's embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about the opportunity of Building Service Specialist. This is a full time 40-hour, non-exempt position located at St. John's Meadows and requires HVAC R Certification. Position Summary: Responsible for maintaining all aspects of the facility at St. John's Meadows and Brickstone including routine service and preventative maintenance, seasonal changes and repairs on building equipment, electrical and plumbing repairs, and new resident courtesy service. Responsibilities include: Perform general maintenance duties, such as mechanical, electrical, plumbing, HVAC and appliance repairs Perform routine preventative maintenance on HVAC equipment, lighting, water conditioning systems and other equipment as scheduled Perform courtesy service for new residents (i.e. hanging pictures, set up electronic equipment, installing additional lighting and other fixtures, set up television, etc.) Perform pool maintenance and requirements mandated by the DOH Pool Operation Management Certificate a plus Take trash/recyclables from the Trash/Recycle Rooms to the pick-up areas daily Escort/assist contractors with periodic inspections and maintenance Set-up and break down of furniture and other equipment for scheduled activities and programs Order parts and materials, inventory control Maintain all tools, equipment, vehicles and supplies in proper condition Attend in-service training and education sessions, as assigned Perform specific work duties and responsibilities as assigned by Manager Qualifications: High School Diploma or equivalent certificate of completion Three to five years' experience in construction/building trades, facility maintenance, painting, refinishing and remodeling HVAC Certification Good skills with hand tools and power tools Valid NYS driver's license Knowledge of principles and processes for providing customer and personal services Willingness to embrace and exemplify St. John's Brand Characteristics Physical Requirements: Walking, running, lifting (as much as 50 lbs.), pushing (as much as 250 lbs.), climbing stairs. Exposure to Conditions: May be exposed to infectious diseases. Exposed to physical aggression Check out what we have to offer YOU at ************************************** Health, dental, vision insurance (30 hours+) Employer sponsored life insurance & telemedicine (30 hours+) Weekly paychecks Competitive pay Ability to pay your bills before pay day through PayActiv: *********************************** Free parking 24/7 fitness center Generous paid time off and holidays On-site child care Employee Assistance Plan Cell phone discounts Recognition activities and events St. John's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
    $42k-80k yearly est. Auto-Apply 37d ago
  • Call Center Patient Relations Specialist

    Dermatology Associates of Rochester 4.6company rating

    Account specialist job in Rochester, NY

    Job DescriptionDescription: At Dermatology Associates of Rochester, we believe in positive teamwork, self-accountability and always doing the right thing. Our experienced dermatologists, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of care for our patients cosmetic & skin needs. We offer some of the most advanced skin treatments available for our cosmetic and medical patients. Our Call Center Patient Relations Specialist will be the first point of contact with our patients, so we are looking for someone to live and breathe the culture and core values of our brand. An ideal team member will always remain kind and professional, respond positively to pressure, take initiative, and inspire our team with energy and enthusiasm. Close follow through and collaboration on projects will lead to success in this position. This person will have many opportunities to connect and build a positive rapport with patients and coworkers. We are looking for an individual that will be the liaison between our company and its current and potential customers in a fast-paced environment. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, while keeping customer satisfaction at the core of every decision and interaction. Requirements: Core Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by going the extra mile Keep records of all conversations in our EMR in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement and Skills Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively
    $39k-45k yearly est. 10d ago
  • Building Service Specialist (Meadows - HVAC Certified)

    St. John's Senior Servi 3.6company rating

    Account specialist job in Rochester, NY

    Job Description St. John's is leading and inspiring a shift in society's views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John's embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about the opportunity of Building Service Specialist. This is a full time 40-hour, non-exempt position located at St. John's Meadows and requires HVAC R Certification. Position Summary: Responsible for maintaining all aspects of the facility at St. John's Meadows and Brickstone including routine service and preventative maintenance, seasonal changes and repairs on building equipment, electrical and plumbing repairs, and new resident courtesy service. Responsibilities include : Perform general maintenance duties, such as mechanical, electrical, plumbing, HVAC and appliance repairs Perform routine preventative maintenance on HVAC equipment, lighting, water conditioning systems and other equipment as scheduled Perform courtesy service for new residents (i.e. hanging pictures, set up electronic equipment, installing additional lighting and other fixtures, set up television, etc.) Perform pool maintenance and requirements mandated by the DOH Pool Operation Management Certificate a plus Take trash/recyclables from the Trash/Recycle Rooms to the pick-up areas daily Escort/assist contractors with periodic inspections and maintenance Set-up and break down of furniture and other equipment for scheduled activities and programs Order parts and materials, inventory control Maintain all tools, equipment, vehicles and supplies in proper condition Attend in-service training and education sessions, as assigned Perform specific work duties and responsibilities as assigned by Manager Qualifications: High School Diploma or equivalent certificate of completion Three to five years' experience in construction/building trades, facility maintenance, painting, refinishing and remodeling HVAC Certification Good skills with hand tools and power tools Valid NYS driver's license Knowledge of principles and processes for providing customer and personal services Willingness to embrace and exemplify St. John's Brand Characteristics Physical Requirements: Walking, running, lifting (as much as 50 lbs.), pushing (as much as 250 lbs.), climbing stairs. Exposure to Conditions: May be exposed to infectious diseases. Exposed to physical aggression Check out what we have to offer YOU at ************************************** Health, dental, vision insurance (30 hours+) Employer sponsored life insurance & telemedicine (30 hours+) Weekly paychecks Competitive pay Ability to pay your bills before pay day through PayActiv: *********************************** Free parking 24/7 fitness center Generous paid time off and holidays On-site child care Employee Assistance Plan Cell phone discounts Recognition activities and events St. John's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
    $36k-44k yearly est. 4d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Account specialist job in Rochester, NY

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17.5 hourly 32d ago
  • Member Ops Billing & Enrollment Associate

    Mvp Health Plan Inc. 4.5company rating

    Account specialist job in Rochester, NY

    What's in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: Associates degree preferred. Equivalent amount of education and related experience may be considered. Two years accounts receivable experience (or related field) in a service capacity dealing directly with internal and/or external customers, including two years data entry experience. Strong analytical and problem-solving skills. Ability to prioritize multiple assignments and perform a variety of tasks with close attention to detail. Excellent customer service/telephone skills and ability to deal with stressful phone calls in a calm and diplomatic manner. Familiarity with healthcare benefits and/or medical terminology. Excellent computer experience including MS Excel, MS Word. Curiosity to foster innovation and pave the way for growth Humility to play as a team Commitment to being the difference for our customers in every interaction Your key responsibilities: 1-2 years relevant insurance, medical or healthcare experience Experience with Facets Your key responsibilities: This position serves under Member Operations, directly supporting the Customer Billing & Enrollment team. The role will be responsible for completing the team's daily workload, including enrollment, billing, and payment-related transaction processing, reconciliation, and research for all assigned accounts. The individual will work closely with multiple internal departments to provide excellence in servicing all MVP customers, including member direct bill and employer group accounts. They will interact directly with MVP customers to ensure correct enrollment, billing, payment allocation, and collection activity. Duties include accurately processing reconciliations and/or enrollment transactions daily, maintaining weekly and monthly Excel spreadsheets, processing terminations, multi-tasking projects, and completing contact service forms within the department. The individual must be able to collaborate as a team player or work independently. Emphasis on discrepancy root cause determination and remediation. The role requires meeting departmental quality control standards and turnaround times. This role also directly supports the cash team by processing check deposits on a regular basis in the Schenectady office. Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual; based out of Schenectady, NY or Rochester, NY
    $37k-44k yearly est. 4d ago
  • Accounts Receivable Analyst

    Avalon Document Services 3.9company rating

    Account specialist job in Rochester, NY

    Job Description Job Title: Accounts Receivable Analyst Department: Finance Reports to: Controller Worker category: Full-time We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle-including invoicing, collections, and reconciliation-while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes. Key Responsibilities: Client Invoicing & Payment Application Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner Set up new clients and maintain billing records in NetSuite Apply and post payments (check, ACH, EFT, credit card) in NetSuite Reconcile customer transactions, daily EFTs, and credit card deposits Collections & Client Relationship Management Monitor aging reports and proactively follow up on outstanding balances Make direct collection calls and email follow-ups to reduce DSO and bad debt Resolve client disputes related to sales tax, invoice errors, and service documentation Escalate high-risk accounts to Sales or executive leadership with recommended actions Maintain clear and professional communication with attorneys, finance teams, and client procurement departments Internal Collaboration & Reporting Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements Track and report on COD job payments and other non-standard payment terms Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities Support month-end close activities, general ledger reconciliations, and prepaid allocations Review American Express and Verisma postage accounts for reconciliation Review and process employee expense reports as needed Qualifications Skills and Competencies: Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams Results-driven and persistent in follow-up, with a focus on reducing aging receivables Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing) Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques Detail-oriented with the ability to manage multiple priorities and deadlines Education and Experience: Bachelor's degree in Accounting, Finance, or Business required 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment Experience with legal services, eDiscovery, or professional services clients preferred Experience with NetSuite or other ERP systems strongly preferred Work Environment and Physical Requirements: This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time There may be occasional requirements to work onsite at Avalon's offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs. Prolonged periods sitting at a desk and working on a computer Frequent communication via phone, email, and virtual meetings
    $43k-57k yearly est. 13d ago
  • Cell Therapy Account Specialist, Rochester

    Legend Biotech 4.1company rating

    Account specialist job in Rochester, NY

    Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide. Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma. Legend Biotech is seeking Cell Therapy Account Specialist as part of the Sales team based in Rochester, NY (remote). Role Overview The Cell Therapy Account Specialist is responsible for representing Legend's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area. Key Responsibilities Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support Develops an understanding of the issues and opportunities unique to each geography Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape. Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures Represents Legend at National and/or local symposiums/conventions Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc Reports adverse events to Legend's Drug Safety department and other internal departments as appropriate per required guidelines Actively promotes the appropriate use of Legend's products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines Strict compliance with all regulatory agencies, state, and federal law is required Adheres to company policies, procedures and business ethics Requirements Bachelor's Degree from accredited college or university Minimum of 4 years pharma/biotech sales in specialty, oncology, or rare disease Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets Experienced managing and executing in large accounts including strategic planning and problem solving Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) #Li-BZ1 #Li-Remote Benefits We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work. EEO Statement Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions. Legend Biotech maintains a drug-free workplace.
    $48k-74k yearly est. Auto-Apply 1d ago
  • Call Center Specialist I

    Canandaigua National Bank & Trust Co 4.4company rating

    Account specialist job in Pittsford, NY

    Canandaigua National Bank Hours: Full Time What does a Call Center Specialist do at Canandaigua National Bank? Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank is responsible for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs. This role has the possibility of working hybrid. What competencies are needed to be successful in this role? A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training. A minimum of one (1) year of experience in a customer service focused role required. A minimum of one (1) year of banking experience is required. Excellent communication and interpersonal skills. Must be able to work within a fast-paced team environment and prioritize tasks in the face of conflicting priorities. Ability to work in a confidential and time sensitive environment is essential. Moderate ability to analyze and categorize data. What does a successful first year in this position look like? Contribute to the team success by answering incoming calls placed by CNB customers. Successfully complete training associated with product lines, internal operations and customer service functions. Become proficient in associated systems such as core banking, debit card administration, loan payment administration and bill pay services. Participate in the referral program and meet quarterly goals while making qualified referrals based on customer need. Accurately log and manage customer activity and communication in the appropriate systems. Gain knowledge of the laws, regulations, and practices that impact the banking industry such as the Bank Secrecy Act, anti-fraud and anti-money laundering polices. Compensation range: $20-$21 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners. Paid holidays, vacation, and sick time. Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP). Training & development opportunities. Tuition assistance. Community focused volunteer opportunities. Award winning wellness program that promotes a solid work/life balance. Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today! Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
    $20-21 hourly Auto-Apply 52d ago
  • Customer Service

    Joseph l Balkan Inc.

    Account specialist job in Richmond, NY

    Responsibilities : ● Schedule and route technicians, based on job requirements, skill sets, and availability using the Dispatch system. ● Creating work orders, dispatching technicians, and communicating with customers. ● Accurate Salesforce data entry. ● Relay work orders, messages, and information to and from work crews, supervisors, and co-workers using telephones or computers. ● Prioritize work orders according to urgency and importance. Skills and Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential functions : ● Telephone Skills ● Documentation Skills ● Data Entry Skills ● Informing Others ● Listening ● Verbal and Written Communication ● Energy Level ● Multi-tasking ● Dependability ● Emotional Control ● Reporting Skills Requirements : ● Proven experience as an account manager, customer service representative or relevant position ● Experience with high phone volume ● Outstanding organizational and multitasking abilities ● Active listener with excellent communication skills ● Sound judgment and critical thinking; problem-solver ● Ability to work independently and efficiently ● Self-motivated, detail-oriented and organized ● Ability to quickly adjust priorities and maintain productivity ● Proficient in English (oral and written) ● Proficient in Spanish (oral and written), a plus ● High School diploma
    $30k-39k yearly est. Auto-Apply 58d ago
  • Invoicer/Billing Specialist

    JK Findings

    Account specialist job in Rochester, NY

    Job Description Who We Are JK Findings is a global jewelry component manufacturer and wholesaler headquartered in Rochester, NY. Our customers-located in over 48 countries-trust us as a key supplier of precision-crafted components and quality materials. We take pride in innovation, craftsmanship, and our dedicated team that helps drive our success every day. About the Role We're looking for a detail-oriented and reliable Invoicing Clerk to join our operations team! In this role, you'll be responsible for verifying picked orders, accurately preparing invoices, and ensuring clear communication between departments to fulfill customer expectations. You'll help keep our domestic and international orders organized, accurate, and on time - playing a key role in maintaining the high service standards our customers rely on. If you enjoy working with numbers, staying organized, and being part of a collaborative, team-oriented environment, this could be the perfect opportunity for you! What You'll Do Review and confirm order details such as pricing, product codes, and shipping methods. Verify picked orders by weighing or counting quantities of product against pick tickets. Coordinate with departments to ensure order accuracy and timely delivery. Generate and distribute customer invoices once shipments are complete. Assist with resolving billing issues, invoice discrepancies, or lost shipments. Respond to internal and external inquiries regarding order status or invoicing. Prepare shipping paperwork for both domestic and international shipments. What We're Looking For Education/Experience: High school diploma or equivalent required; Associate degree preferred. 1-3 years of experience in invoicing, order entry, billing, or administrative support (manufacturing experience a plus). Strong computer skills (Microsoft Office proficiency required). Excellent math and analytical skills. Strong attention to detail and accuracy. Ability to multitask and meet deadlines in a fast-paced environment. Team-oriented attitude and strong communication skills. Why You'll Love Working Here We offer a comprehensive and competitive benefits package that includes: 100% employer-paid medical insurance for our single plan starting day one 401(k) with employer match Paid vacation, sick, and holiday time Student loan payment match Career development and growth opportunities Enjoy a stable Monday-Friday schedule (8:00 AM-5:00 PM) and a collaborative, supportive work culture where accuracy and teamwork truly matter.
    $34k-46k yearly est. 23d ago
  • A/R Specialist

    Baldwin Real Estate Corporation

    Account specialist job in Rochester, NY

    Accounts Receivable will be responsible for the timely, consistent and accurate posting and tracking of all accounts receivable activity within commercial and residential real estate entities. The candidate will play a key role in implementing changes and optimizing efficiency within the A/R function. The ideal candidates will have general accounting experience and a broad based of knowledge related to accounting process and procedure to allow for expansion of responsibilities and professional growth. The candidate must be able to work independently, be well organized and achieve a high-level accuracy in detail oriented tasks. This position reports to the Controller. Job Responsibilities: Maintain billings for the management company on a monthly basis, including posting billings and recording receipts on "as received" basis; Receive, process and post rental payments and other various payments for commercial and residential entities; make the deposits thru RDC for multiple entities/bank runs as needed, and record all payments received in MRI Web on a timely basis; Review monthly Accounts Receivable reports for commercial entities and management company; maintain schedule and reconcile outstanding balances with corresponding tenants and properties, respectively; Follow-up on inquiries, issues and outstanding payments with tenant requests based on lease agreements or other information on record; record all interactions with the tenant in the appropriate notes in MRI; Maintain monthly tenant billings for commercial entities: generate and preview rentup reports/ identify any discrepancies and review in detail with commercial team; distribute monthly statement to tenants; Maintain other commercial billing charges on a timely basis; Review and investigate any differences in the tenant ledger and correspond with tenants on as needed basis; Process any approved adjustments and maintain a good and consistent record-keeping; On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities; Implement, process and maintain late fee billings (on the 10th of the month) for commercial properties working as a team with commercial leasing department; Interface with accounting, portfolio management, legal and other internal departments, and contact tenants for collections or notify Property Manager; Be able to work independently with minimum supervision; Process deposits for various residential properties on as needed basis; Support project work related to accounting automation systems; provide support to other members of the accounting team. Any other tasks deemed necessary by the Controller. Requirements Required Experience and Education: The requirements listed below are representative of the knowledge, skill and/or ability required for this position. Education/Experience: Undergraduate degree in Finance or Accounting; 2-5 years of experience in A/R preferred; Proficiency in the use of Microsoft Office, MRI or other accounting software Competencies: Working Accounting Knowledge Multi-tasking skills Communication and Collaboration Skills Ethical Conduct Attention to detail Preferred Characteristics: The successful candidate is personable, highly ethical and thrives in a collaborative environment; Exceptional analytical, problem solving and critical thinking skills; Excellent communication skills & computer skills. Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions; Ability to interpret technical instructions in various forms and deal with abstract and concrete variables. Salary Description $24.00 - $26.44 per hour
    $24-26.4 hourly 27d ago
  • Sales and Service Specialist

    Hertz 4.3company rating

    Account specialist job in Webster, NY

    The Sales and Service Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Sales and Service Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. Professional Experience: Ability to work in a fast-paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license with an acceptable driving record Wage: $17.00 Knowledge: Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability Skills: Demonstrate good written and oral communication skills. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Proven experience of working well within a team. Ability to work flexible shifts including weekends and holidays; and work overtime as required. Willing to work outdoors during all weather conditions. Assist with special administrative projects when needed. Ability to stand for long periods of time. Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
    $17 hourly Auto-Apply 2d ago
  • Collections Specialist

    Mothership 4.2company rating

    Account specialist job in Rochester, NY

    Job Title: Contract A/R Collections Specialist Hours: Training M-F 8-5 onsite for 2 weeks to 1 month, then 11AM to 8PM Hybrid M-F Rate: $24 p/hr Position Overview Our client, a Global Financial Services company is seeking a detail oriented Accounts Receivable Collection Specialist. Responsibilities: The Accounts Receivable Collection Specialist is responsible for the accurate and timely resolution of past-due invoices while providing exceptional customer service to both internal and external clients. The role focuses on mitigating risk, addressing billing disputes, and educating stakeholders on resolution processes. Key Responsibilities: Develop and maintain a foundational understanding of the companys products and services, including payroll, human resource services, and acquired portfolios. Manage inquiries related to current, past-due, and returned receivables through inbound and outbound phone and email communication. Balance service quality with effective collection strategies to mitigate company risk. Resolve billing disputes using available resources and systems to ensure revenue collection. Monitor daily payroll holds and promptly contact clients with past-due balances. Adhere to department policies and procedures to ensure compliance. Participate in ongoing training to enhance knowledge, skills, and efficiency. Requirements: High school diploma and a minimum of 4 years of experience in customer service, finance, accounting, or payroll. A degree may substitute for experience. Strong organizational and decision-making abilities. Proficiency in Microsoft Word, Excel, and Access is preferred. This position requires a detail-oriented professional who excels in communication and has a commitment to maintaining high service standards. Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more! How to apply Interested candidates should submit their application here: mothershipcorp.com/questionnaire Build a robust profile so we can know you well upfront: The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume. Quick apply available here: mothershipcorp.com/apply. We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the who you referred you to us section of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision! Equal Opportunity Statement Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us and become a key player in delivering outstanding service. We look forward to your application! Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
    $24 hourly 60d+ ago
  • Senior Collections Specialist

    Imperial Dade

    Account specialist job in Rochester, NY

    Imperial Dade, a leading North American distributor, has a Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager to find your next opportunity, Imperial Dade is a great place to take that next step. As part of a team, the Collections Specialist will be responsible for managing and collecting outstanding overdue accounts, resolving customer billing issues, managing credit risks, and reducing accounts receivable. The hours for this position are Monday through Friday from 8:30 am to 5:00 pm. This is a temp role Salary: $24.00 - $26.00/hr Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Responsibilities You will: * Ensure daily customer contact (emails and phone calls) for collection of open receivables. * Be accountable for reducing delinquency for assigned accounts. * Reconcile customer accounts and report any discrepancies * Research and resolve customer disputes and complaints following SLAs. * Maintain clear and cohesive notes/documentation/forms related to all open and pending receivable balances being pursued. * Provide Proof of Deliveries to customers that are disputing receipt of materials shipped. * Provide exceptional customer service to our internal and external customers. * Ensuring proper escalation processes are followed when needed. * Process credit card payments weekly. Qualifications You have: * High School Diploma or GED required. * 2+ years of experience as a Collections Specialist or similar role. * MS Office Suite, including Excel. * Strong organizational skills. * Excellent communication and negotiation skills. We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team. Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors. Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
    $24-26 hourly Auto-Apply 60d+ ago
  • Patient Account Representative / Billing Specialist

    Ur Medicine Home Care 3.1company rating

    Account specialist job in Webster, NY

    Bills multiple payors for services. Calculates, balances, posts, and codes various billing data. Maintains account from admission through satisfaction of balance due. Responsibilities Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodations: Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner. Displays empathy, courtesy, and tact. In matters requiring supervisory judgment, refers to the Manager of Patient Financial Services for resolution. Processes accounts receivable statements for third party and private payors, including reviewing, coding, and maintaining supporting documentation, verifying data by conferring with appropriate agency & external sources. Bills multiple third party and private payors for services and equipment. Calculates, balances, posts, and codes various billing data, utilizing a variety of billing procedures as well as following department policy. Reviews reports of accounts receivable activity, investigating and resolving any discrepancies or problems, according to established policies and procedures. Recommends departmental/agency corrective action as required. Receives, investigates, and responds to inquiries from payors and agency departments concerning accounts receivable activity, according to established policies and procedures. Gathers, compiles, summarize, and records information for reports and files. Researches and prepares for reviews of outstanding receivable balances with Manager on a regular basis. Performs such similar, comparable, or related duties as may be required or assigned, including cross training with other PFS staff for departmental coverage. Responsible for the Key Performance Indicators (KPI's) established by their manager. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: Education: High school or GED diploma, AS in business related curriculum preferred Experience: Three or more years' experience in medical billing, registration or collection. Licensure, Certification, and/or Credential Requirements None Knowledge, Skill, & Ability Requirements Good knowledge of general office practices and procedures. Excellent organizational and analytical skills. Ability to work effectively in a fast paced, high-volume environment. Mathematical aptitude. Excellent oral and written communication skills. Positive customer relations skills and the ability to work effectively as a member of an interactive team. Ability to work under moderate supervision and exercise a moderate degree of independent judgment. Technical & Systems/Equipment Proficiencies Microsoft Office Suite: Outlook, Word, Power Point and Excel Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems Intranet/Internet Job Code: 326 Salary: $15.50 - $28.58/hour
    $15.5-28.6 hourly 4d ago
  • Morning Billing Specialist

    C&M Forwarding Co

    Account specialist job in Chili, NY

    About Us: C&M Forwarding is a dynamic and fast-paced logistics and distribution company committed to excellence in service and efficiency. We are currently seeking a detail-oriented and highly organized Morning Inbound Billing Specialist to join our team and help support our daily billing and operations processes. Position Overview: The Morning Inbound Billing Specialist plays a critical role in ensuring the accuracy and efficiency of our morning billing operations. This individual will handle the processing of driver paperwork, scanning and auditing documentation, setting up the billing department for the day, and entering key data into our system to ensure accuracy of invoicing. Key Responsibilities: Process, review, and scan driver delivery paperwork upon receipt. Audit documentation to ensure data accuracy and completeness within internal systems. Print and prepare delivery documentation and driver manifests. Organize billing folders and set up the department for the day by scanning documentation to off-site locations for data entry. Verify inbound orders for accuracy and confirm correct information is entered into the system. Interact with drivers and operations staff to collect and verify required paperwork. Input all customer orders and receipts into the system accurately and in a timely manner. Ensure proper invoicing of accounts by cross-checking key data points. Maintain positive working relationships with customers by professionally addressing inquiries or complaints regarding receipts, invoices, shipments, or inventory. Report any customer feedback or dissatisfaction to management promptly. Perform clerical tasks such as answering phone calls, using office equipment, and preparing correspondence as needed. Carry out additional tasks and responsibilities as assigned by management Qualifications: High school diploma or equivalent; Associate's degree a plus 1+ years of experience in billing, data entry, or administrative support (logistics or warehouse industry preferred) Strong attention to detail and organizational skills Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn proprietary systems Excellent communication and interpersonal skills Ability to work independently and manage time effectively Comfortable working in a fast-paced environment and interacting with drivers and operations personnel. Schedule: Morning Shift Full-Time (Exact hours to be discussed during interview) Why Join Us-- Competitive compensation Opportunities for growth and advancement Supportive team environment Training provided on internal systems and procedures To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position to ************************. Pay Range: $18.00 per hour - $21.00 per hour
    $18-21 hourly Easy Apply 60d+ ago
  • Account receivables

    Global Channel Management

    Account specialist job in Rochester, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications communication account receivables....2 years Additional Information $15/hr 6 MONTHS
    $15 hourly 60d+ ago
  • Senior Collections Specialist

    Imperial Dade

    Account specialist job in Rochester, NY

    Imperial Dade, a leading North American distributor, has a Collections Specialist role available! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager to find your next opportunity, Imperial Dade is a great place to take that next step. As part of a team, the Collections Specialist will be responsible for managing and collecting outstanding overdue accounts, resolving customer billing issues, managing credit risks, and reducing accounts receivable. The hours for this position are Monday through Friday from 8:30 am to 5:00 pm. This is a temp role Salary: $24.00 - $26.00/hr Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. **All correspondence will come directly from Imperial Dade and not a personal email address.** Responsibilities You will: Ensure daily customer contact (emails and phone calls) for collection of open receivables. Be accountable for reducing delinquency for assigned accounts. Reconcile customer accounts and report any discrepancies Research and resolve customer disputes and complaints following SLAs. Maintain clear and cohesive notes/documentation/forms related to all open and pending receivable balances being pursued. Provide Proof of Deliveries to customers that are disputing receipt of materials shipped. Provide exceptional customer service to our internal and external customers. Ensuring proper escalation processes are followed when needed. Process credit card payments weekly. Qualifications You have: High School Diploma or GED required. 2+ years of experience as a Collections Specialist or similar role. MS Office Suite, including Excel. Strong organizational skills. Excellent communication and negotiation skills. We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team. Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors. Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
    $24-26 hourly Auto-Apply 22d ago

Learn more about account specialist jobs

How much does an account specialist earn in Rochester, NY?

The average account specialist in Rochester, NY earns between $35,000 and $88,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Rochester, NY

$56,000

What are the biggest employers of Account Specialists in Rochester, NY?

The biggest employers of Account Specialists in Rochester, NY are:
  1. Legend Biotech
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