(Sr) Accounts Receivable Specialist
Account Specialist Job In San Diego, CA
TITLE (Sr) Accounts Receivable Specialist EOE STATEMENT eMolecules is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
eMolecules, Inc. is the leading provider of chemistry e-commerce solutions for pharma, biotech, and academic research organizations worldwide, delivering chemical screening compounds, building blocks, and customized business solutions. We operate the world's largest database of high-quality, curated, commercially available chemical compounds, along with an e-commerce and logistics system tailored to our unique marketplace, transacting hundreds of shipments per day from our global supply network to our global customer base.
We are looking for a (Sr) Accounts Receivable Specialist to become an integral part of our team! As our next specialist, you will be responsible for accounts receivable and support our office administration.
Essential Duties and Responsibilities
Creates invoices within NetSuite and sends to customer(s) via email, portal, or mail.
Research discrepancies and rejections in customer portals.
Works to clean up customer portal and works with order processing team as needed.
Research delinquent accounts and collects past due payments from customers; includes emailing customers and direct input into customer portal(s)
May assist in posting customer payments within NetSuite.
Maintains the A/R email inbox.
Responds to internal and customer requests in a timely manner.
Maintains regular work schedule and is free from excessive absenteeism or tardiness.
Performs all other duties as assigned.
POSITION REQUIREMENTS
Position Requirements
College degree with accounting coursework preferred with at least 3 or more years' experience in A/R (direct customer collections experience preferred); or equivalent combination of both.
Intercompany and multiple entity experience preferred.
Experience working in an office environment.
Previous experience with data entry in high volume environment
Be able to type 40 words per minute and above.
Attention to Detail
Problem Solving skills.
Strong communication skills
Experience working with ERP systems (NetSuite, SAP, JDE). NetSuite preferred.
Experience working in customer portals (Ariba, Coupa, Tungsten etc.). Ariba preferred.
Must be proficient in Excel
Experience with other Microsoft Office products preferred
Must have ability to maintain regular, consistent office hours and schedule
This position works in our San Diego office (Torrey Preserve/Carmel Valley area). After successful completion of the introductory period, position is eligible to apply for a hybrid/telework schedule, working 3 days in office and 2 days at home.
eMolecules was founded by scientists for scientists with one goal in mind: reduce drug discovery timelines. With 6+ million products from 200+ suppliers, eMolecules is
the
global leader in research compounds with 9 of the 10 largest pharmaceutical companies and 4 of the 5 largest biotechs as customers.
FULL-TIME/PART-TIME
eMolecules office - San Diego, CA
POSITION
(Sr) Accounts Receivable Specialist
EXEMPT/NON-EXEMPT
Non-Exempt
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Senior Client Service Representative
Account Specialist Job In San Diego, CA
The role at a glance:
As a member of the P&C team, the Senior Client Service Representative is focused on delivering comprehensive support and solutions for assigned clients. This role supports the Account Managers by addressing client inquiries and resolving insurance issues of various complexity. As a Sr. CSR, you will develop expertise in insurance policies, coverage, and risk management, enabling you to protect and advocate for clients effectively. Additionally, this role offers opportunities to mentor junior staff, build strong client relationships, and aid with policy management and retention for complex accounts to ensure smooth team operations.
What you can expect to do:
Handle medium to complex policy changes, including processing premium-bearing endorsements, delivery, and follow-ups.
Issue and manage COIs for assigned clients and review junior staff COIs for accuracy.
Run and review accounts receivable reports for assigned clients.
Manage client billing inquiries, including direct and agency billing, and handle check requests and complex journal entries.
Correct AMS360 billing errors and ensure accurate and timely updates in AMS360.
Coordinate policy reviews, renewals, and processing, including auto-renewal policies and updates in systems.
Prepare and submit bind requests to carriers, manage binder extensions, and track submissions.
Conduct marketing activities from start to finish for small accounts, including requesting updated exposures, preparing marketing summary sheets, and running exposure check-ins.
Create proposals, handle online rating, and calculate rates for various coverages, including Workers' Compensation.
Leverage insurance knowledge and communication skills to answer client inquiries regarding their insurance policies and resolve issues by coordinating with carriers.
Guide and mentor junior staff and new hires on team, helping them acclimate to their roles.
Assist other team members in balancing workloads when needed and providing backup for other team members during their absence.
What Success Looks Like:
By 90 days, you are comfortable with our platforms, taking initiative, and asking questions.
You consistently meet KPIs, such as issuing 90% of COIs for review within 6-24 working hours, completing 90% of pre-marketing tasks by their due date, and ensuring 100% of binders are extended before expiration.
By 12 months, you'll manage monoline renewals and billing processes independently, run and take proactive actions on reports, and maintain 100% accuracy in AMS360.
You communicate proactively about any challenges in meeting deadlines, fostering accountability and transparency.
Provide effective support and backup to other team members when needed, ensuring minimal disruption to team operations.
Able to think deeper about the work you are doing and provide recommendations on the next steps and mentor junior staff as you grow in your role.
Please reference the “What Does Success Look Like - Sr. CSR” document for a full list.
Compensation:
$70,000 - $90,000 annually
Work Environment:
This position operates in a typical office environment. The office areas includes cubicles and open workspaces. The noise level is generally low to moderate. Employees are expected to work on computers and communicate in person or via phone and email.
Physical Demands:
While performing the duties of this job, the employee may be regularly required to sit, stand, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by the job include close vision (working on a computer) and the ability to adjust focus. This role is also required to lift, push, pull, and carry items up to 40 pounds occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Billing and Collections Specialist - Hybrid
Account Specialist Job 13 miles from San Diego
About the Company
As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.
Be part of making a difference
At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.
Role: Billing and Collections Specialist
Reports to: Controller
FLSA : Non-Exempt
Location : El Cajon, CA
Why This Role is Important at Genesee Scientific?
As a Billing and Collections Specialist at Genesee Scientific, you will be an important part of the finance team, responsible for the Collections and Invoicing processes. Your role will involve accounts receivable, identifying overdue accounts, and implementing effective strategies for their collection, ensuring timely and accurate resolution. You will also provide critical support for general bookkeeping and accounting functions, contributing to the overall financial health of the organization.
What You Will Do:
Initiate and manage collections efforts for overdue invoices, contacting customers through phone, email, or other communication methods
Maintain and update customer account records, documenting communication, and collection efforts
Resolve billing discrepancies and disputes by working closely with customers and internal teams to find satisfactory resolutions
Oversee and manage invoicing tasks within the eProcurement platform
Manually load key account invoices into the eProcurement system as needed
Review the daily eProcurement invoice status report, troubleshoot issues, and manually upload problematic invoices
Collaborate with customers to facilitate smooth transitions to electronic invoicing
Post various batches in Sage, including Sales Order, Drop Ship, and Sample Order batches, to generate invoices
Provide backup support for Accounts Payable, Accounts Receivable, and cash application processes as needed
Requirements:
What You Will Bring:
Associate or bachelor's degree in accounting, finance, or related field preferred or equivalent experience
3+ years of relevant experience
Experience in eProcurement, invoicing and/or collections preferred
Proficiency in Sage 100 ERP, and eProcurement platforms preferred
Solid mathematical and analytical abilities
Excellent communication and collaboration with cross-functional teams
Ability to maintain confidentiality and discretion
Desire to work as part of a team, but also able to work independently and solve problems quickly
Proficient in Microsoft Office Suite applications, including Teams preferred
Thrives in a fast-paced, collaborative environment. Works efficiently within deadlines
Physical Requirements:
Perform the following tasks, with or without reasonable accommodation:
Primarily sedentary work in a climate-controlled office environment
Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 10 pounds
At Genesee Scientific, you can have a good job that can grow into a great career.
We offer:
Training and professional growth initiatives, including comprehensive onboarding programs for new team members
We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans
Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs
Paid time off including vacation, sick and 12 holidays
Starting rate of $21.00 per hour, with potential for higher pay based on experience.
Employment offers are subject to successful completion of a background check and pre-employment drug test.
Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
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Accounts Payable Representative Clerk, Part Time - Palomar Surgical Center Escondido
Account Specialist Job 29 miles from San Diego
Accounts Payable Representative Clerk, Part Time - Palomar Surgical Center EscondidoJOB_DESCRIPTION.SHARE.HTML
CAROUSEL_PARAGRAPH
JOB_DESCRIPTION.SHARE.HTML
Escondido, California
Palomar Surgical Center Escondido
Finance
Regular
Part-time
1
USD $24.00/Hr.
USD $26.00/Hr.
39063
SCA Health Overview
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU.
Responsibilities
The Accounts Payable Clerk provides support to the facility by performing specific or various business office functions as assigned. Accounts Payable, Account Receivable, Financial Reporting, Billing, Collections, Transaction Posting. Insurance Verification, Clinical Logs, Admissions/Intake, and other duties as assigned.
Key Responsibilities:
Ability to set priorities
Ability to complete tasks on time, accurately, and fully based on the job description
Ability to work within the team
Qualifications
2-5 years accounts payable experience required.
Basic accounting procedures with experience in accounts receivable and accounts payable preferred.
Medical terminology and medical records knowledge preferred.
Computer experience, Excel, Word, Medical Billing Software and Applications.
Good communication skills and phone etiquette
USD $24.00/Hr. USD $26.00/Hr.
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Client Services Representative
Account Specialist Job In San Diego, CA
This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo). This is a PART-TIME position.
What You Will Do:
Act as a liaison between the registered representatives and their clients.
Answer phones, schedule appointments, and prepare materials for client meetings.
Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients.
Prepare and complete client paperwork and follow up tasks to support registered representative.
Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met.
Organize client events and follow up tasks.
Maintain client records and retention management within corporate requirements.
Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews).
Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met.
Educate clients on account services, capabilities, and new technology.
Complete required corporate training on new technologies and follow implementation guidelines.
Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner.
Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes.
What You Will Have:
High School Diploma or GED
Experience in an administrative or customer service role
Strong time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs
What is Nice to Have:
Previous experience in assisting Registered Representatives/Financial Advisors
Financial services and/or banking background
Bachelor's degree in Finance, Business, Marketing, or Communications
Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment
Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors
Self-starter, productive, works well with a team and independently
Professional and positive attitude, friendly demeanor both in-person and by telephone
Trustworthy; uses discretion with confidential information
Listens well to instruction and consistently retains details
The base annual salary range for this role is $18/hr to $25/hr, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
#LI-ONSITE
ACCOUNT REPRESENTATIVE
Account Specialist Job In San Diego, CA
Compensation: Base salary + Bonuses + Car
The primary purpose of this position is to gain market share and grow the CLIENT'S product category within Home Depot & Lowe's. This is accomplished through the development, support, and coordination of retail sales efforts of CLIENT product lines sold through National Accounts within a specified territory.
Primary Functions:
Establish and develop relationships with key in-store decision makers with Home Depot & Lowe's.
Product training is central to this role. Focused on the Millwork and Pro sales teams, provide training on products and value upselling focus via on-site training, seminars and presentations.
Maintenance and support of product bay space to ensure impact product positions including, but not limited to:
Organization, down-stocking, cleaning, and reboxing, as needed.
Set to POG as needed ensuring product is properly merchandized.
Address POG signage as needed.
Confirm inventory accuracy and resolve discrepancies with store team, if correction needed.
Facilitate other inventory support efforts with store team such as correct count, proper level, placement, etc.
Efforts should include working directly with Pro Sales team, which may require effort outside the physical stores with a Pro customer.
Facilitate new business by leveraging the Pro Sales or in-store team to promote skylights on all roofing and remodeling customer projects. May include store events, promotional activities, etc.
Utilize Store Maintenance Report (SMR) to capture details on each sales call daily.
Utilization of all appropriate tools, such as Digital Bay Service Record (BSR) entries for Home Depot and Rate-a-Bay at Lowe's to maximize impact at the home centers.
Special projects as needed by the National Strategic Accounts team in relation to Home Depot & Lowe's.
Core coverage area with occasional support outside of area, as needed.
Communicate and share knowledge with National Account management and CLIENT sales teams.
Secondary Functions:
Participate in grand openings and in-store events, such as contractor nights.
Travel and assist other sales representatives in conducting training seminars or participation in local trade shows.
Qualifications:
A minimum of an Associate's degree is preferred.
Knowledge of the building industry is preferred.
Knowledge of the home center channel is preferred.
Working knowledge of key technology tools, including but not limited to Microsoft Word, Excel, and PowerPoint.
Excellent communication and presentation skills are a must.
Must possess good organizational and planning skills.
Demonstrated ability to follow detailed and specified procedures.
Able to demonstrate a high level of customer focus.
Must possess strong influence and persuasion skills.
Must demonstrate the ability to take initiative.
Enjoy working with others in a team-oriented approach.
Ability to perform the essential functions assigned to the position.
Compliance with all rules of conduct, safety regulations and policies provided in Employee Handbooks, on Company bulletin boards/announcements, terms/conditions of employment or other means of communication is a requirement of the position.
Treasury Specialist
Account Specialist Job In San Diego, CA
Title: Treasury Specialist
Schedule: Hybrid (mostly onsite)
Duration: 6 months with potential to extend or convert
A top company in the Mortgage Industry is looking for a Treasury Specialist specializing in corporate accounting with a working knowledge in the mortgage industry. This individual will be assisting in the manual processing of loans funding through Encompass, in addition to managing any identified reconciliations necessary in reporting.
Must Haves:
Bachelor's degree in Accounting, Finance, or related field
General knowledge of accounting principles including debits and credits, reconciliations, balance sheets and income statements
1+ years' professional experience working within the mortgage industry
Intermediate to advanced Excel knowledge - VLOOKUPs, formulas, pivot tables, etc.
Plus:
Working knowledge with Encompass, Loan Vision, AIQ, Banking and warehouse websites, and any other relevant systems/platforms (loan origination software)
Day-To-Day:
A majority of this role will revolve around preparing initial close workbooks and processing any necessary findings and wire draws/draw-down requests. Another large portion of this role will focus on reporting reconciliations and any other relevant information into the Encompass system. This individual will be manually processing approximately 10 loans a month in addition to various accounting and treasury related activities.
CRO specialist
Account Specialist Job In San Diego, CA
As the CRO Specialist, you will be responsible for optimizing Cymbiotika's digital customer journey to maximize website performance and revenue. You will use a mix of creativity and analytical skills to analyze user behavior and identify opportunities for improvement. You will collaborate cross-functionally with teams, including marketing, design, and tech, to execute data-driven tests and strategies. This role is critical to enhancing the user experience and driving the growth of our DTC sales.
Key Responsibilities:
Develop and execute CRO strategies to optimize the customer journey across the Cymbiotika website and e-commerce funnel.
Analyze website and user behavior data using analytics tools to identify pain points and opportunities for optimizations.
Design and implement A/B and multivariate tests to validate hypotheses and improve conversion rates.
Collaborate cross-functionally with marketing, design, and engineering teams to develop creative concepts and implement new features on our website.
Create and present actionable reports on test results, insights, and recommendations.
Monitor key KPIs such as bounce rates, engagement, and conversion rates.
Stay up-to-date with industry trends and emerging CRO tools and technologies.
Requirements:
1-3 years of experience in CRO, growth marketing, or a related role in a fast-growth environment.
Strong knowledge of e-commerce platforms, website optimization tools, A/B testing platforms, and analytics tools (e.g., Shopify, Google Analytics, Microsoft Clarity, Intelligems, Hotjar).
Excellent communication and project management skills.
A proactive and collaborative approach to problem-solving.
Experience working with cross-functional teams to deliver successful projects and meet tight deadlines.
Data-driven mindset with excellent analytical skills and the ability to translate insights into creative concepts and actionable recommendations.
Passion for health, wellness, and delivering exceptional customer experiences.
DTC experience in the wellness or health industry is a plus.
Perks & Benefits
Medical & dental
Generous employee discount
Collaborative and supportive team environment
Mentorship that supports both personal and professional development
Catered team lunches on Fridays
Wellness room on site
*This position is located in San Diego, CA, and is fully in-office*
Senior Account-Based Marketing Specialist
Account Specialist Job In San Diego, CA
Why Lytx:
Since 1998, Lytx has led the video telematics industry using proprietary machine vision, artificial intelligence, and big data to protect and connect thousands of fleets and millions of drivers in more than 85 countries worldwide. At Lytx, you'll be a part something good - helping save lives on our roadways.
As the Senior Account Based Marketing (ABM) Marketer, you will lead the planning, development, and execution of account-based marketing programs that engage strategic target accounts and turn engagement into opportunities to accelerate sales pipeline.
Based on market knowledge and insight, you'll work closely with others across the marketing, sales, and product departments to drive content creation, develop compelling messaging, and design/execute personalized omnichannel programs.
The role requires expertise and technical literacy in account-based marketing tools and processes used to enable delivery at scale. If you're a collaborative, strategic marketer passionate about ABM and demand generation, we want to hear from you!
What you get to do:
Guide the ABM (1:1, 1:few, and 1:many) campaign strategy and execution for named strategic accounts, including messaging, content creation, channel mix, and journey orchestration.
Work closely with sales, product marketing, digital, and creative teams to plan, organize, and implement full-funnel marketing plans designed to generate opportunities and accelerate deals to close.
Research target accounts and drive contact acquisition efforts for greater account coverage. Work closely with sales to develop ABM playbooks to penetrate the buying committee within the named accounts.
Develop, manage, and optimize personalized assets that introduce target accounts to Lytx and move them from the intent stage down the funnel into qualified sales pipeline.
Collaborate with marketing leadership and operations on developing the appropriate marketing metrics to provide visibility into campaign results and effectiveness, account penetration and engagement, opportunity creation, pipeline contribution, and ROI of our marketing efforts.
Implement and manage full-funnel campaigns while adhering to budget allocation.
Drive campaign alignment cross-functionally, including creating sales connections and guiding the work of fellow marketers who support the campaign plan.
Other duties as assigned.
If you have the following experience, we'd love to hear from you!
5+ years of B2B marketing demand generation experience, preferably marketing SaaS products
3+ years of Account Based Marketing experience for Enterprise B2B organizations
Bachelor's degree in marketing or related field or equivalent experience
Demonstrated success in developing and implementing ABM campaigns that drive revenue growth
Experience in sales, marketing and ABM tech stack, e.g. Salesforce, Marketo, 6sense, and Seismic
Data-driven marketer with demonstrated results in campaign performance optimization
Problem-solving, analytical approach (e.g. A/B testing) to planning and executing campaigns that drive performance and ROI
Excellent communication, collaboration skills and project management skills
Ability to take persona insights, brand, and product messaging to develop a messaging strategy and content plan for ABM campaigns
Experience thriving in fast-paced, dynamic environments
Benefits:
Medical, dental and vision insurance
Health Savings Account
Flexible Spending Accounts
Telehealth
401(k) and 401(k) match
Life and AD&D insurance
Short-Term and Long-Term Disability
FTO or PTO
Employee Well-Being program
11 paid holidays plus 1 inclusive holiday per year
Volunteer Time Off
Employee Referral program
Education Reimbursement Program
Employee Recognition and Appreciation program
Additional perk and voluntary benefit programs
Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is:
$89,750.00 - $113,250.00
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference.
Together, we help save lives on our roadways.
Find out how good it feels to be a part of an inclusive, collaborative team. We're committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.
Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We're committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.
Client Specialist Associate
Account Specialist Job In San Diego, CA
You like interacting with people, fixing things and understand what it means to be a champion of a brand. You are the voice of the company for customers, you understand what it is like to be a customer and appreciate going above and beyond to delight people and solve their problems. This role is key to enhancing our customer-focused product and supporting its users.
Responsibilities
Deliver above-and-beyond customer service and experiences through phone, email and social media channels.
Explain complex investment principles clearly, helping prospects and customers see the benefits of our products.
Troubleshoot customer issues and concerns, investigating why they happened, and communicate to find rapid resolutions.
Act as the internal voice of the customer, offering insights to help build a better product.
Suggest improvements to company processes. (website, frequently asked questions, etc.)
Requirements
2-3 years of relevant work experience.
Expertise with customer service, financial services or retail banking.
Technical savvy, specifically the ability to navigate multiple systems simultaneously to respond to customer inquiries.
Exceptional written communication skills and ability to built rapport - you will speak with our customers through both email and over the phone.
Bonus Points
Customer service or related experience working with CRM systems (Salesforce, ZenDesk, ZoHo)
Private Client Experience Specialist - San Diego
Account Specialist Job In San Diego, CA
Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role will report in the office on a hybrid schedule.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Patient Account Specialist - Hospital Billing Governmental Services
Account Specialist Job In San Diego, CA
Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. This is a Full Time (80 hours every pay period) benefited position, Monday-Friday from 9AM-5:30PM. Over time additional hours when needed.
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
* #5 in Fortune Best Workplaces in Health Care 2023
* #78 in 2023 PEOPLE Companies that Care
* #95 in Fortune 100 Best Companies to Work for 2023
* Recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
As a Patient Account Specialist, you will be supporting the Billing Services department at our 4S Ranch Business Services location. This role is essential in managing a high volume of hospital Government Insurance/Billing documents, while also performing follow up actions to gather accurate information needed from patients, payers and providers. The ideal candidate is one who thrives in a fast-paced environment and has a passion for insurance and medical claims. As a Patient Account Specialist, you will be responsible for the following:
* Responsible for working aged reports and credit balances on a regular basis set by department guidelines.
* Follows-up with insurance carriers timely on unpaid claims until claims are paid or only self-pay balance remains. Does not have claims written off for timely filing.
* Processes rejections by either making accounts self-pay and generating a letter of rejection to patient or correct any billing error and resubmitting claims to insurance carriers.
* Keeps updated on all billing requirements and changes for all insurance types.
* Responsible for responding to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances.
* Works with HIM staff to ensure that complete diagnosis/procedure codes and modifiers are reported to insurance carriers as required.
* Working directly with the insurance company, healthcare provider, liable third parties, and patient to get a claim processed and paid
* Works to help maintain Accounts Receivable (AR) days at or near target level set by the Hospital Senior Team.
* Supporting continuous improvement of organization processes and personal knowledge and skills, and maintaining and protecting confidential information
* Providing excellent customer service through cooperative working relationships, and meeting productivity and quality standards.
#LI-JS1
Required Education/Experience/Specialized Skills:
* Strong working knowledge of managed care plans, insurance carriers, government Payers and payer requirements.
* Knowledge of Medical Terminology and Medicare Compliance.
* Familiarity with HIPAA privacy requirements for patient information.
* Basic understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes.
* Ability to multitask and stay organized.
* Good verbal and written communication skills.
* Detail oriented and ability to prioritize work.
* Requires a moderate level of interpersonal, problem solving, and analytic skills.
* Knowledgeable on insurance and reimbursement process.
* Ability to establish/maintain cooperative working relationships with staff, Medical Staff and providers.
Preferred Education/Experience/Specialized Skills:
* Two years of patient accounts experience in a healthcare setting.
* Working knowledge of healthcare EPIC software preferred.
* Minimum two year experience billing Medicare, Medicaid, Blue Cross and Commercial insurance preferred, three or more years desired.
* Knowledge in Excel, Word and basic computer functions such as saving documents, sharing documents
* Demonstrate strong computer skills required. (Education may be substituted for experience in some areas.)
* Demonstrate knowledge of accounts receivable practices, payer billing and reimbursement procedures and practices.
* Working knowledge of hospital UB04, CPT-4, HCPCS, ICD-10 and Revenue codes.
* Proficient in institutional insurance billing guidelines using 837I X12 Version 005010X279A1 transactions.
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
Position Pay Range: $25.40-$33.15/hour
Accounts Payable Lead
Account Specialist Job In San Diego, CA
Job Details San Diego, CA $26.78 - $32.85 Hourly AccountingDescription
The Accounts Payable (AP) Lead works closely with the AP Supervisor to assist in the daily operations of the accounts payable team. This role focuses on providing guidance, resources, and support to ensure the accurate and timely processing of invoices, payments, and expense reports. By fostering a collaborative environment, the AP Lead helps ensure compliance with company policies and regulatory requirements while contributing to team growth and process enhancements.
Responsibilities
Assist and support the accounts payable team to ensure optimal performance and a collaborative work environment
Provide training, mentorship, and resources to team members to enhance their understanding of AP processes, systems, and company policies
Support the team in processing invoices, purchase orders, and expense reports, ensuring accuracy and compliance with policies
Collaborate with the team to ensure timely payment of vendor bills and assist in reviewing payment runs as needed
Maintain accurate records for financial, employee, and client transactions within the AP function, offering assistance where needed
Monitor AP aging reports and work with team members to resolve discrepancies in a timely manner
Assist in resolving complex or escalated issues related to payments, invoices, or vendor accounts by providing guidance and resources
Promote compliance with internal controls, company policies, and regulatory requirements through team support and collaboration
Prepare documentation and reports for internal and external audits, assisting the team as needed
Compile and share AP metrics and reports for management review, offering insights and recommendations
Serve as a resource for resolving vendor inquiries and disputes, supporting positive relationships with vendors
Work closely with internal departments to address issues related to purchase orders, invoices, and payments, fostering clear communication and effective solutions
Support the team in maintaining positive vendor relationships and negotiating favorable payment terms when necessary
Assist in implementing automation tools and system enhancements to support team effectiveness
Qualifications
High school diploma or equivalent; an associate degree preferred
Minimum of 3-5 years of experience in accounts payable or similar roles, with at least 2 years in a lead position
Strong knowledge of accounts payable principles, practices, and systems
Proficiency in accounting software and ERP systems (e.g., SAP, Oracle, or similar)
Advanced Microsoft Excel skills (e.g., VLOOKUP, pivot tables, data analysis)
Excellent organizational and time-management skills
Strong problem-solving and decision-making abilities
Exceptional written and verbal communication skills
Ability to manage confidential information with integrity
Must pass background and credit check
Work Environment
Office environment with standard business hours
ORW | 4WP is an EEO/AA - W/V/D/M and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. E-Verify is a joint effort among employers, the U.S. Social Security Administration (“SSA”) and U.S. Department of Homeland Security (“DHS”).
Audi Technologist and Customer Retention Specialist
Account Specialist Job 32 miles from San Diego
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included
Property Accountability Specialist I, NavSea San Diego
Account Specialist Job In San Diego, CA
**Who We Are:** PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do.
**PCSI is an AbilityOne employer - Veterans and applicants with disabilities receive priority services for interviews and hiring. Documentation is required to verify veteran or disability status.**
**Benefits Include:**
+ Base pay of **$37.50** depending upon experience.
+ Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
+ 401k plan with matching on contributions up to 6%.
**What You'll Do as a Property Accountability Specialist I:**
Essential Job Functions
+ Documents and maintains records of equipment to include received, distributed, hardware, software and disposals in DPAS, in accordance with JS Instructions, manuals and SOP.
+ Issues custody receipts or similar documents for all property assigned to an individual or organization.
+ Identifies and marks property received and issues equipment with correct security classification label and JS DPAS Barcode Label.
+ Assists the Accountable Property Officer (APO) by conducting 100% book-to-floor, floor-to-book inventories.
+ Ensures all inventoried equipment is serviceable and properly accounted for in DPAS.
+ Updates the status of JS equipment in DPAS (e.g., transfer, disposal, loan, loss, inventory adjustments or item modification).
+ Documents suspected loss of equipment.
+ Uploads supporting inventory and equipment accountability documentation to the Property Accountability Portal Page.
+ May, on occasion, operates a company-owned vehicle (and cellular telephone) to transport self and others in performance of assigned duties; performs operator maintenance as required.
**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**What You'll Need to Be Successful:**
Qualifications
+ Associates Degree or 5 years of relevant experience.
+ Ability to work with little supervision and maintain a high level of performance.
+ Must be able to read, write, and understand the English language.
Knowledge, Skills and Abilities
+ Requires knowledge of Smart phones, iPads, PC functions and software.
+ Operation of windows applications, MS Word, MS Excel, etc., and related applications
+ Ability to follow policies and procedures in place to perform duties assigned.
+ Ability to assist and communicate with others as needed and establish effective working relationships.
Working Conditions
+ Ability to pass criminal, drug, and driving screening.
+ Exposure to dirt, dust, loud noise, and outside weather conditions.
+ Ability to climb, bend, squat, push, lift and carry objects up to 40 pounds; prolong walking up to 30%.
+ Ability to work any time or day of the week, including weekends and holidays.
+ Possess valid driver's license and maintain good driving record.
+ Ability to obtain and maintain a NACI clearance.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
**Equal Opportunity Employment**
PCSI is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All Veterans and/or persons with all types of disabilities are strongly encouraged to apply!
**Qualifications**
**Licenses & Certifications**
**Required**
+ Drivers License
**Experience**
**Required**
+ 5 years: Associates Degree or 5 years of relevant experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Senior Group Housing & Billing Coordinator
Account Specialist Job 7 miles from San Diego
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to accounting policies. Conduct weekly bill reviews with Group Housing Coordinators. Lead discussions with departments to improve Group Housing accuracy and efficiency.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $28.25 to $28.25 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Senior Group Housing & Billing Coordinator
Account Specialist Job 7 miles from San Diego
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to accounting policies. Conduct weekly bill reviews with Group Housing Coordinators. Lead discussions with departments to improve Group Housing accuracy and efficiency.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $28.25 to $28.25 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Portfolio Management Specialist, Collections
Account Specialist Job In San Diego, CA
Portfolio Management Specialist
Monday-Friday, 7:30-4:00
3-days Onsite, 2-days Remote
Non-exempt/Hourly Pay Rate: $20.00-25.00 + Bonus
What You'll Be Doing:
This highly visible position provides customer support in a fast paced, sales driven organization. The Portfolio Management Specialist provides customer service regarding collection issues, processing and reviewing account adjustments, resolving client discrepancies and short payments. This position reports to the Portfolio Management team and serves as the primary contact for customer concerns. Manages portfolio of own deals.
Functions as the primary contact for customer concerns regarding situations that would occur after a loan is funded, such as collection issues, unsolicited marketing materials, invoice tracking, account executives, rates, etc.
Responsible for managing cases within their portfolio for daily returned payments; includes reaching out to customer to resolve the payment and provide instructions to accounting on how to reprocess the payment
Responsible for monitoring and maintaining assigned accounts- customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
Accountable for reducing delinquency for assigned accounts, which entails a high volume of phone calls to customers.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Must communicate and follow up effectively with the Sales Department regarding customer accounts on a timely basis.
Prepare monthly delinquency notices
Provide excellent and considerate customer service and internal and external customer interface
An Ideal Candidate Looks Like This:
3 - 5 years' experience in a high volume corporate collections environment
Knowledge of billing and collections procedures
2-3 years' experience working in a fast-paced environment
Proficient in Microsoft Office including Excel, Word, and Outlook.
Strong verbal and written communication skills
Excellent phone etiquette.
Critical thinker
Requires sound judgment
Ability to synthesize information and draw conclusions
Ability to discern when confidentiality must be observed.
Requires excellent organizational skills and attention to detail.
Ability to prioritize work and shift priorities quickly, and handle multiple assignments and tasks simultaneously
Group Housing Billing Coordinator
Account Specialist Job 7 miles from San Diego
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $27.25 to $27.25 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Group Housing Billing Coordinator
Account Specialist Job 7 miles from San Diego
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $27.25 to $27.25 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.