Customer Experience (CX) Specialist
Account specialist job in Los Angeles, CA
[JD] CX Specialist
Employment Type: Full-time, Exempt
Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus
Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more!
About Us
CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide.
CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers.
Job Summary
We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty.
What You'll Do
Oversee and manage customer service operations across online and offline retail channels
Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction
Analyze customer feedback and data to identify areas for improvement in the shopping experience
Develop and implement customer engagement strategies, including loyalty programs and personalized services
Work closely with the marketing, sales, and store operations teams to align customer experience initiatives
Train and support retail staff to ensure consistent and high-quality customer interactions
Collaborate with HQ and cross-functional teams to enhance the overall brand experience
Monitor and report on customer satisfaction KPIs and recommend improvements
Qualifications
Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field
4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry
Strong problem-solving and communication skills, with a customer-first mindset
Ability to analyze data and implement customer-centric solutions
Experience working with customer experience management tools and service platforms
Ability to multitask and work in a fast-paced retail environment
Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies
Preferred Qualifications
Experience in beauty, cosmetics, or skincare retail.
Familiarity with e-commerce and omnichannel customer service strategies.
Bilingual in English and Korean is a plus.
Client Relationship Specialist - Arcadia, CA
Account specialist job in Arcadia, CA
Regular
Your opportunity
As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you.
We proudly support a diverse and multicultural client base. Candidates with multilingual skills - including Mandarin/Cantonese - are strongly encouraged to apply, as language capabilities enhance our ability to serve our clients effectively.
What you have
Required Qualifications:
1+ years of Client/Customer Service experience
Fluency in Mandarin and/or Cantonese (verbal and written) to support the needs of a diverse client base
Preferred Qualifications:
Previous experience in Financial Services/Wealth Management and/or closely related industry.
While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
Ability to handle client needs with tact and diplomacy
Outstanding written and oral communication skills
Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to build and maintain good cross-enterprise working relationships
Basic understanding of brokerage regulations and rules that govern client accounts
May be asked to become a Notary
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Billing Administrator
Account specialist job in Pasadena, CA
Job Title: Billing Administrator/Front Office Billing Administrator (Part-Time)
Schedule: Monday-Thursday, 3:00 pm-7:00 pm
Compensation: $20-$21 per hour (W2)
Hours: 12-15 hours per week (Temporary, Non-Exempt)
About the Role
We are seeking a detail-oriented and reliable Billing Administrator/Front Office Billing Administrator to support our clinic's administrative and billing operations. This position is ideal for someone who enjoys interacting with clients, working with financial and insurance processes, and contributing to a professional and supportive healthcare environment.
Key Responsibilities
Administrative Support
Welcome and assist clients upon arrival and verify payment status before sessions.
Communicate with clinicians regarding client accounts and payment concerns.
Assist with daily billing activities, including preparing insurance claims.
Coordinate with third-party partners on accounts receivable and payment issues.
Follow up with insurance companies regarding claims status and appeals.
Support the Director of Administration with reconciling insurance payments and reimbursements.
Assist with insurance network credentialing and special billing projects as assigned.
Records & File Management
Maintain accurate client billing and payment records, including insurance documentation.
Ensure secure storage of financial records.
Support the review and purging of records no longer required to be retained.
Qualifications
Previous experience in a healthcare office setting.
Experience in accounts receivable or similar customer account responsibilities.
Familiarity with insurance billing processes and claims management.
Availability to work Monday-Thursday afternoon/evening shifts.
Strong initiative, with the ability to work independently and manage time effectively.
Excellent customer service and problem-solving skills.
Proficiency with Google Suite, Microsoft Word and Excel, Adobe, and database systems.
Commitment to maintaining confidentiality of clinic and client information.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at ****************, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Billing Specialist
Account specialist job in Duarte, CA
Title - Medical Biller/Collector
Duration - 6 months
Collects and recovers the payment from patients and insurance companies for delinquent hospital/medical patient accounts.
Initiates outbound calls that potentially lead to successful payment or timely arrangement to satisfy delinquent accounts.
Talks with payers, such as commercial insurance, Medicare, and Medicaid, to resolve problems and gather additional information needed to collect debt.
Works with customers to find and arrange collection solutions.
Ensures billing is complete and accurate.1-3 years of experience
Collects and recovers the payment from patients and insurance companies for delinquent hospital/medical patient accounts.
Initiates outbound calls that potentially lead to successful payment or timely arrangement to satisfy delinquent accounts.
Talks with payers, such as commercial insurance, Medicare, and Medicaid, to resolve problems and gather additional information needed to collect debt.
Works with customers to find and arrange collection solutions.
Ensures billing is complete and accurate. Over 3 years of experience
Assistant A&P Lead - 1st Shift
Account specialist job in Los Angeles, CA
Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well.
What's it like at StandardAero
Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on.
What you'll do:
Be highly proficient in the inspection, repair, assembly and testing of an aircraft
Expert with technical documents and manuals and acts as a resource to other A&P Mechanics
Act as a liaison between customers and A&P Mechanics
Determine maintenance sequences and techniques
Guide and train other levels of A&P Mechanics
Position Requirements:
Must be authorized to work in the U.S.
High school diploma or equivalent
Airframe and Power plant (A&P) License required
Minimum of 3 years Gulfstream maintenance experience (any model GII through G550)
Minimum of 3 years corporate jet experience performing scheduled and unscheduled maintenance to include: 12/24/36/72-month inspections
Performs initial visual inspection and routine maintenance on the aircraft and its components
Runs functional, operational and mechanical tests on the aircraft
Identifies discrepancies to be addressed or fixed
Dismantle and remove aircraft and components
Evaluates removed components for serviceability and documents discrepancies
Clean any parts or components as required
Completes schedules maintenance and any necessary repairs/modifications of the aircraft
Ensures all parts and components are ready and available
Reinstall and test aircraft components
Reassembles aircraft
Performs operational checks and engine runs to ensure air worthiness
Document and signs off on all work throughout each process
Follows maintenance manuals throughout each process
Completes inspections in accordance to original equipment manufacturer manuals
Assists leader with production flow and work scheduling
Acts as back up to leader
Provide support and guidance to group and able to troubleshoot issues/problems
Preferred Characteristics:
Basic knowledge of operating a personal computer or laptop.
Knowledge of job-specific machines and tools, including their designs, uses, repair, and maintenance.
Capable of repairing machines or systems using the needed tools
Ability to determine the kind of tools and equipment needed to do a job
Able to perform routine maintenance on equipment and determine when and what kind of maintenance is needed.
Capable of determining causes of operating errors and deciding what to do about it.
Able to perform tests and inspections of products, services or processes to evaluate quality or performance.
Able to install equipment, machines, wiring, or programs to meet specifications
Ability to control operations of equipment or systems
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Able to monitor gauges, dials or other indicators to make sure a machine is working properly.
Benefits that make life better:
Relocation and Sign-On Bonus Eligible ($5,000)!
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Salary: $41-51 per hour, based on experience
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
#LI-CC1
Auto-ApplySenior Accounts Payable Lead
Account specialist job in Los Angeles, CA
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic's Chatsworth, CA, site specializes in precision engineering, MRO, and new solutions for parts at risk of obsolescence. With over 1,400 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.
Our team is looking for a Accounts Payable Lead to join them. You will report to the Finance Controller and will have an onsite work structure in Chatsworth, CA.
To be considered for the Accounts Payable Lead opening, here's what you'll need to bring with you:
* Bachelor's degree in Accounting, Finance, or a related field. Education may be substituted with substantial experience.
* Knowledge of generally accepted accounting principles.
* 3+ years of relevant experience in Accounting.
* Intermediate MS Excel skills (VLOOKUP, SUMIFS, pivot tables, etc.)
* Strong attention to detail and organizational skills.
* Ability to interpret and apply accounting theory.
* Excellent communication skills and capable of working in a team environment to work accurately with numerical detail; to analyze, consolidate, and interpret accounting data.
As an Accounts Payable Lead, you will:
* Supervise the accounts payable team, including maintaining timecards, training, and performance management.
* Ensure invoices are processed accurately and timely.
* Coordinate with both internal and external contacts.
* Ensure financial records are maintained.
* Support the AP team on discrepancies and identify and fix issues as they arise.
* Support Accounting Manager and Controller by providing accurate reporting to support weekly cash forecasting.
* Ensure adherence to key controls and procedures are being followed.
* Identify process improvement initiatives within the transactional team.
* Reconcile relevant general ledger accounts including cash and intercompany balances.
Our Benefits:
* Comprehensive medical insurance
* Competitive PTO, holiday pay, and sick leave
* Company 401K plan with up to 4% matched contribution
* Annual bonus program (varies by level and discretionary based on company and individual performance)
* Flexible working arrangements
* Paid volunteering opportunities
* Access to mental health champions across our sites
* Commitment to development
* Employee referral program
#LI-Onsite
EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Compensation Pay Range
$90-$100k
Please click here to review Ontic's California Consumer Privacy Act policy.
Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable federal, state, or local law.
This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.
Auto-ApplySenior AP Specialist
Account specialist job in Los Angeles, CA
Job DescriptionSenior AP Specialist
Compensation: $75,000 - $110,000 annually (depending on experience)
About the Role
The Senior Accounts Payable (AP) Specialist is responsible for executing critical tasks
within the AP function, ensuring accuracy, compliance, and efficiency in financial
transactions. This role requires extensive full-cycle Accounts Payable experience,
strong analytical skills, and the ability to collaborate with internal and external
stakeholders. The Senior AP Specialist will play a key role in optimizing AP processes,
resolving complex payment-related issues, and supporting financial integrity and
operational excellence within the organization.
Key Responsibilities
AP Cycle: Oversee the full AP cycle including the reviewing and approving of invoices while employing a 3-way match process
Internal Stakeholders: Work with team members in understanding & applying concepts inherent in our policies and procedures
Vendor Relations: Act as a primary point of contact for vendors, resolving discrepancies, responding to inquiries and maintaining accurate vendor records
Vendor Maintenance: Create and update vendors upon confirmation of IRS compliance documents and verification of banking information
Payments: Prepare weekly vendor disbursements employing different currencies while monitoring vendor terms to keep accounts current
Reconciliation: Perform monthly reconciliations of vendor statements to ensure accuracy of AP aging
Reporting: Generate reports and analyze financial data for management review
Policies and Procedures: Senior AP Specialist maintains AP policies and procedures
Annual 1099 Process: Prepare and distribute 1099s and file 1096 forms
Audit Support: Provide necessary documentation and support for internal and external audits
Process Improvement: Identify inefficiencies and opportunities to improve AP processes and implement solutions
Training and Mentorship: Train and supervise junior AP staff and delegate tasks as needed
Special Projects: Complete as needed
Required Qualifications
Education: Bachelor's Degree in Accounting or Finance is preferred
Experience: 5+ Years of Accounts Payable experience with at least 2 years in a lead capacity or supervisor role.
Technical Proficiency: Strong command of ERP navigation and Microsoft Office Suite (especially Excel). Experience with automated invoice approval workflow systems is beneficial.
Analytical and Problem-Solving Skills: Ability to analyze financial data, identify discrepancies and conduct independent research to resolve issues
Communication Skills: Professional and effective communication skills for interacting with vendors and team members
Organizational Skills: Ability to multitask, prioritize effectively, and manage priorities to meet deadlines
About SprintRay
SprintRay is rewriting the rules of dentistry with technology that's smart, fast, and designed to make life easier for dental professionals. Since 2014, we've been on a mission to deliver the most advanced 3D printing solutions in the industry-combining hardware, software, and materials into one seamless ecosystem.
But what really makes SprintRay different is our people. We're a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients' lives.
Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we're building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we're united by the same passion-transforming digital dentistry and having fun while we do it.
At SprintRay, the future of dentistry is being printed today. Want to be part of it?
Equal Opportunity Employer
SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
To All Recruitment Agencies:
Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.
Accessibility
If you need a reasonable accommodation during the application or interview process, please contact us at *****************************.
E-Billing Coordinator
Account specialist job in Los Angeles, CA
Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment.
If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit.
About the Role
As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency.
Key Responsibilities
Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing.
Review billing data for compliance with client billing guidelines and firm policies.
Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently.
Maintain and update billing records, reconcile adjustments, and ensure data integrity.
Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements.
Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry.
Submit appeals or adjustments on short-paid invoices through client portals.
Assist in preparing financial reports and monthly billing summaries for leadership review.
Collaborate with the Finance team to support reconciliation and reporting efforts.
Qualifications & Skills
2+ years of experience in e-billing, accounts receivable, or similar financial roles.
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures.
Familiarity with LEDES formats and UTBMS coding standards.
Experience handling multiple e-billing platforms and insurance carrier billing portals.
Knowledge of compliance regulations and SIR tracking preferred.
Strong Excel skills and proficiency in accounting or billing software.
Excellent communication, analytical, and problem-solving skills.
Meticulous attention to detail with the ability to manage multiple priorities.
Core Competencies
Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes.
Communication: Clear and concise in both written and verbal correspondence.
Accuracy: Commitment to precision in billing, coding, and reporting.
Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations.
Compensation & Benefits
Salary Range: $70,000 - $80,000 annually (commensurate with experience).
Hybrid Work Schedule: Up to four remote workdays per month.
Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off.
Professional Environment: Collaborative, high-performing team within a respected national law firm.
About Direct Counsel
Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration.
If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you!
Apply today by sending your resume to ***********************
Easy ApplyClient Specialist- Commercial Term Lending - Commercial Real Estate
Account specialist job in Pasadena, CA
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: **Multifamily Lending (MFL)** , the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and **Commercial Mortgage Lending (CML)** which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
**Job responsibilities:**
+ Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers
+ Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client
+ Act as a liaison between the Client Manager and the processing team
+ Review complex files with multi-layered entity documentation and examine third party reports and leases
+ Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan
+ Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships
+ Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
**Required qualifications, capabilities and skills:**
+ Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
+ Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
+ Enthusiastic and self-motivated.
+ Superior written and oral communication.
+ Superior customer service skills.
+ Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
+ Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
**Preferred qualifications, capabilities, and skills:**
+ College graduate preferred.
+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
+ Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
+ Superior interpersonal communication skills, as well as strong attention to detail and time management.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Pasadena,CA $25.49 - $34.62 / hour
Client Specialist- Commercial Term Lending - Commercial Real Estate
Account specialist job in Pasadena, CA
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities:
Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers
Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client
Act as a liaison between the Client Manager and the processing team
Review complex files with multi-layered entity documentation and examine third party reports and leases
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan
Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Auto-ApplyBilling Coordinator (Law Firm Experience)
Account specialist job in Los Angeles, CA
SourcePro Search has a fantastic opportunity for an experienced Billing Coordinator for our top rated law firm client in their Los Angeles office. The ideal candidate will perform, provide training for and support standard billing and client accounting processes including processing proformas and client invoices, support related inquiries and reporting as needed.
What You'll Do:
• Receive and process billing for attorneys in multiple practice groups including editing time narratives.
• Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance.
• Assist attorneys and assistants in understanding billing processes, policies and procedures.
• Assist Accounts Receivable and Collections staff to resolve or prevent billing errors.
• Work closely with the billing team to report on daily activities to resolve issues before they impact billing results.
• Other duties as assigned.
What You'll Bring:
• 5+ years Law Firm billing experience.
• Significant Elite or Aderant experience.
• Ability to analyze, assess possible problems, prioritize concerns and make decisions.
• Ability to perform well under pressure.
• Must be able to adapt schedule to changing environment.
• Strong work ethic, flexible, dependable, and positive attitude.
• Must be able to maintain high level of confidentiality.
• Ability to communicate effectively, orally and in writing.
• Must be a good planner who is very detail-oriented and has the ability to organize and prioritize.
• Proficient in Microsoft Word and Outlook.
Billing Coordinator
Account specialist job in Los Angeles, CA
We are looking for a skilled Billing Specialist to join our legal team in Los Angeles, California. This role is essential in managing the firm's billing operations, ensuring the accurate preparation and submission of invoices while maintaining compliance with client-specific requirements. The ideal candidate will collaborate with attorneys, legal secretaries, and finance professionals to streamline billing processes and address any related issues.
Responsibilities:
- Generate, review, and finalize monthly pre-bills and invoices for submission to clients using various billing methods.
- Partner with attorneys, staff, and clients to ensure accurate and timely billing and collection activities.
- Monitor unbilled fees and aging accounts for assigned partners and clients, addressing any discrepancies.
- Resolve billing-related issues by coordinating with internal teams and external parties.
- Prepare detailed billing reports, reconciliations, schedules, and analyses to support financial operations.
- Apply client retainer funds and process write-offs in compliance with firm policies.
- Design new billing formats and manage special projects, including complex billing arrangements and client-specific requests.
- Collaborate with the finance team to address questions and improve the firm's billing processes.
- Ensure expertise in electronic billing functions, including split and intricate billing arrangements.
Requirements - At least three years of billing experience in a law firm environment.
- Proficiency in legal billing software, with preference for experience using Aderant and e-billing portals.
- Ability to interpret engagement letters and government contracts to implement client-specific rate structures.
- Exceptional attention to detail and organizational skills to manage high volumes of billing accurately.
- Strong interpersonal skills to effectively work both independently and within a team setting.
- Experience in collaborating directly with attorneys or licensed professionals in a detail-oriented services environment.
- Advanced proficiency in Microsoft Office Suite, particularly Excel for creating formulas and managing data.
- Proven ability to adapt to evolving technologies and deliver results under tight deadlines.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Billing Coordinator
Account specialist job in Glendale, CA
Full Time
California MSK MSO
Entry Level
Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients.
Position Summary:
The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing.
Minimum Education:
• Employee will have a minimum of a high school diploma
Skills and Qualifications:
• 1+ years experience billing, A/R, collections preferred.
• Knowledge of medical terminology, physician dictation, and operative reports
• General knowledge of CPT, ICD-9/10
• Accurate knowledge of insurance billing and stay current with industry changes
• Accuracy in data entry/input
• Experience/knowledge of insurers
• Good time management
• Excellent communications: verbal, non-verbal, written
• Good interpersonal skills
• Ability to multi-task and attention to detail
• Ability to problem solve for good outcomes
• Strong computer skills including:
o Microsoft Office
o EMR/HER/PACS
o Practice management/Appointment schedules
o Scanning
o Printing
• Familiarity with medical legal needs within a medical office
• Good understanding of anatomical terms and orthopedic injuries
• Belief that their efforts are an important piece to the patient experience.
Reports to:
• Directly to the Revenue Cycle Manager
• Partners and Medical Professionals have indirect oversight as well
Job Responsibilities: Duties will consist of, but not be limited to:
• Show to work on time with a clean and presentable appearance.
• Load demographics and patient registration information in system.
• Verify insurance benefits and eligibility
• Generate claims based on progress notes and op reports and submit to payers.
• Work on clearinghouse and insurance rejection claims.
• Assist with insurance A/R collections, when needed.
• Work with other staff members in a collaborative manner
• Assist with the answering of phones, taking messages, when needed.
• Maintaining a clean environment including shared cleaning duties.
• Maintain HIPPA Compliance
• Attending and participating in meetings as requested
• Other duties as assigned
Work Environment:
• Work area is temperate
• Well lit
• Moderate noise level including voices, printers, and ringing phones
• Use of headset
• Walking surfaces are low nap carpet, tile, and manufactured flooring
Physical Requirements:
• Primarily working in a sitting position
• Up to 90% on the computer
• Lifting requirement is normally less than 20 lbs
• Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively
• Moderate phone use. Headsets made available.
I have had the opportunity to review and agree to the Job Description above.
Auto-ApplyBilling Coordinator
Account specialist job in Irvine, CA
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
Accounts Payable Specialist - Senior
Account specialist job in Los Angeles, CA
Your Role
The Senior Accounts Payable Specialist is responsible for overseeing the full-cycle accounts payable process while ensuring accuracy, timeliness, and compliance with company policies. This position plays a key role in supporting financial operations and works closely with vendors, consultants, and internal teams to ensure smooth and efficient AP functions.
What You Will Do
Process a high volume of accounts payable transactions accurately and efficiently
Code and enter supplier invoices, including operating expenses and project-related costs, into accounting systems
Manage weekly check runs, wire transfers, and rush payments as required
Ensure timely and compliant vendor payments in accordance with company policies
Investigate and resolve discrepancies or issues that arise during invoice processing
Provide prompt, professional, and accurate responses to vendor emails and internal customer inquiries
Assist with vendor onboarding and maintain vendor records
Create and manage budgets in alignment with departmental goals
Generate, review, and maintain accurate financial reports
Review employee timesheets and labor allocations for accuracy
Reconcile and manage corporate credit card transactions
Conduct regular reviews of open payables and outstanding checks
Support internal and external audits by preparing required documentation
Prepare and review journal entries for the month-end close process
Assist with cash receipt entries and general accounting tasks as needed
Participate in month-end close activities and special projects as assigned
Your Qualifications
5+ years of experience in accounts payable or a related accounting field
Associate's degree required; Bachelor's degree or relevant coursework in Accounting, Finance, or Economics preferred
Strong proficiency in Microsoft Excel (e.g., pivot tables, formulas, data analysis)
Highly organized, with the ability to prioritize and manage multiple tasks under tight deadlines
Demonstrated ability to identify and implement process improvements
Strong communication skills, both verbal and written
Self-motivated, proactive, and able to work both independently and collaboratively
Proven ability to handle a high-volume workload in a fast-paced environment
**The hourly salary will be estimated between $31.25 - $36.06 plus bonuses and benefits and contingent on relevant experience. To learn more about our compensation philosophy and full benefits offerings, please visit
Great People, Great Rewards | Gensler
Life At Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people's diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Auto-ApplyExecutive Underwriter/Sr. Account Specialist: Inland Marine
Account specialist job in Irvine, CA
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and participate in special projects having an impact on the business. Assigned larger and more important agents/brokers. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including cancellation and non-renewal, within assigned territory to properly transact business within each state. Knowledgeable in coverage forms and policy language; appropriate utilization of forms and exclusions. Assist with resolving premium audit disputes within assigned agents/brokers. Able to provide coaching to others.
Markel Wholesale & Specialty West Region is seeking an Executive Underwriter with a focus on Inland Marine to join our team.
What you'll be doing:
* Reviewing, analyzing, accepting, and declining inland marine risks to ensure profitability for Markel.
* Communicating with underwriting management on individual accounts, current and proposed producers, and to make recommendations concerning operations, systems and procedures when appropriate.
* Underwrite and select new business that will produce an underwriting profit.
* Review submissions and identify exposure and risk from information provided.
* Underwrite renewal business review terms, conditions and pricing and handle related account servicing.
* Monitor producers for profitability and production.
* Monitor results of the overall book of business assigned; and recommend corrective action as necessary.
* Develop and maintain productive relationships within assigned region and product line management.
* Participate in audits and/or underwriting meetings as required.
* Cross-sell opportunities with other Markel divisions through the promotion of Markel's products and services.
* Coordinate with other Markel platforms on common accounts.
* Travel within the West Retail region.
What we're looking for:
* Minimum 5+ years of current experience underwriting profitable Admitted inland marine or related business (position title will depend upon experience);
* Bachelor's degree and industry designations (proven, outstanding experience can be substituted for education);
* Proven outstanding reputation with wholesale and retail distribution;
* Knowledge of pricing accounts using loss rating and actuarial modeling tools/techniques;
* Ability to work in a fast paced environment;
* Proven excellent customer service skills;
* Demonstrated technical knowledge and skills reflective of progression of positions of increasing responsibility;
* Must have excellent oral and written communication skills;
* Superb MS Office and underwriting system skills;
* Strong analytical and organizational skills;
* Must be a team player that enjoys a flexible and spontaneous business environment.
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, demonstrated competencies, geographic location, and other factors. The base salary range for the Executive Underwriter/Sr. Account Executive Position is $116k - $159k with a 30% bonus potential.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
* All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
Auto-ApplyCollections Specialist
Account specialist job in Santa Fe Springs, CA
Job Description
We are currently seeking an experienced and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for managing a commercial credit portfolio, proactively collecting on past due accounts, and working closely with internal departments and customers to resolve outstanding balances.
This position requires a high level of professionalism, accuracy, and the ability to build positive working relationships with customers and internal teams.
Key Responsibilities:
Manage a portfolio of commercial accounts and review order queues daily.
Release customer orders by reviewing payment history, credit limits, and account standing.
Regularly contact customers via phone and email to follow up on past due balances.
Use weekly past due aging and 30/60/90 reports to drive collection efforts.
Collaborate with Sales and other internal departments to resolve credit and order issues.
Escalate delinquent accounts and disputes to the Credit Supervisor as needed.
Document all customer communications and collection efforts in ARI/IDI systems.
Conduct research and resolve payment variances using the Prelude QFE program.
Prepare monthly reports on delinquent accounts (60+ days past due).
Participate in weekly review meetings with the Credit Supervisor.
Qualifications:
Education: High school diploma required; post-secondary business education preferred.
Experience: 3-5 years of commercial collections experience at the same company preferred.
Strong understanding of commercial credit, collections, and dispute resolution.
Proficiency in Microsoft Office and financial software systems; familiarity with Prelude QFE is a plus.
Excellent written and verbal communication skills.
Strong attention to detail and the ability to multitask in a fast-paced environment.
Must be assertive, professional, and team-oriented.
Client Specialist- Commercial Term Lending - Commercial Real Estate
Account specialist job in Pasadena, CA
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities:
Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers
Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client
Act as a liaison between the Client Manager and the processing team
Review complex files with multi-layered entity documentation and examine third party reports and leases
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan
Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Auto-ApplyPrivate Client Experience Specialist - Newport Beach
Account specialist job in Newport Beach, CA
Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role will report in the office on a hybrid schedule.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Auto-ApplyAccounts Payable Specialist - Senior
Account specialist job in Los Angeles, CA
Your Role The Senior Accounts Payable Specialist is responsible for overseeing the full-cycle accounts payable process while ensuring accuracy, timeliness, and compliance with company policies. This position plays a key role in supporting financial operations and works closely with vendors, consultants, and internal teams to ensure smooth and efficient AP functions.
What You Will Do
* Process a high volume of accounts payable transactions accurately and efficiently
* Code and enter supplier invoices, including operating expenses and project-related costs, into accounting systems
* Manage weekly check runs, wire transfers, and rush payments as required
* Ensure timely and compliant vendor payments in accordance with company policies
* Investigate and resolve discrepancies or issues that arise during invoice processing
* Provide prompt, professional, and accurate responses to vendor emails and internal customer inquiries
* Assist with vendor onboarding and maintain vendor records
* Create and manage budgets in alignment with departmental goals
* Generate, review, and maintain accurate financial reports
* Review employee timesheets and labor allocations for accuracy
* Reconcile and manage corporate credit card transactions
* Conduct regular reviews of open payables and outstanding checks
* Support internal and external audits by preparing required documentation
* Prepare and review journal entries for the month-end close process
* Assist with cash receipt entries and general accounting tasks as needed
* Participate in month-end close activities and special projects as assigned
Your Qualifications
* 5+ years of experience in accounts payable or a related accounting field
* Associate's degree required; Bachelor's degree or relevant coursework in Accounting, Finance, or Economics preferred
* Strong proficiency in Microsoft Excel (e.g., pivot tables, formulas, data analysis)
* Highly organized, with the ability to prioritize and manage multiple tasks under tight deadlines
* Demonstrated ability to identify and implement process improvements
* Strong communication skills, both verbal and written
* Self-motivated, proactive, and able to work both independently and collaboratively
* Proven ability to handle a high-volume workload in a fast-paced environment
The hourly salary will be estimated between $31.25 - $36.06 plus bonuses and benefits and contingent on relevant experience. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler
Life At Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Awareness Week," our offices reflect our people's diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Auto-Apply