Business Services Specialist BO
Account specialist job in Southaven, MS
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.
Essential Functions Statement(s)
Greets visitors and patients to determine their needs and directs them accordingly
Collects appropriate documentation from patient and enters into PM system
Collects copay, coinsurance or other balances owed on account
Prints billing slip for physician to mark services performed
Schedules follow-up appointments and cancels patient appointments due to no show
Enters charges same day of service
Codes diagnosis
Reconciles payments daily
Ensures that claims are in drop status at charge entry
Maintains cash drawer for making change and balances it daily
Verifies that all billing slips are submitted at the end of the day
Prints appropriate registration forms from medical record system for future appointments
Obtains precertification
Performs other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
Medical / Dental / Vision Insurance
HRA Option
Flexible Spending Account
Basic Life Insurance
Voluntary Life Insurance Option
Long-Term Disability
Voluntary Short-Term Disability
Accident Insurance
Critical Illness Insurance
401(k) Plan Matching + Profit Sharing
Employee Assistance Program
Paid Time Off
8 Paid Holidays
Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyCustomer Relations Specialist
Account specialist job in Memphis, TN
GOSSETT MOTOR CARS
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities.
JOB SUMMARY
We are currently seeking a Customer Relations Specialist to join our team.
We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises.
Responsibilities
Answer incoming sales calls
Schedule appointments
Communicate with callers in a professional, friendly, and efficient manner
Provide basic information to callers who have general inquiries
Respond to all sales leads on time
Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance
Become an automotive product expert
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers and employees while handling multiple tasks simultaneously
Gossett Motor Cars Benefits:
Team-oriented environment
Advancement opportunities
Affordable Medical Plan
Paid vacation (3 weeks)
Employee car purchase program
On-site mobile health clinic
Auto-ApplyClient Relationship Specialist
Account specialist job in Memphis, TN
Veteran Marketing Group is a growing organization driven by results, passionate about exploring potential, and dedicated to obliterating the boundaries that define success. Our goal is to exceed client expectations and provide superior customer service with every interaction. The entry level team is responsible for building upon existing sales systems and ensuring continual brand satisfaction in our Southeast division. So, if you are excited about growing with a nationally known brand and jump starting a career, this role is perfect for you!
BASIC RESPONSIBILITIES:
· Exceeding weekly sales goals both as an individual and as a team
· Relationship building with current and prospective clients
· Effectively executing sales systems and product campaigns
· Attending/leading and scheduling product presentations
· Professional networking and relationship building
· Managing client accounts and appointments
CANDIDATE REQUIREMENTS:
· Stellar interpersonal skills
· Critical thinking and problem solving ability
· Positive and professional attitude
· Ability to work in a fast paced environment
· Self-motivated team player
· Unmatched work ethic
Those with experience in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising.
Auto-ApplySenior Client Specialist - Asset Based Lending and International
Account specialist job in Memphis, TN
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Open new accounts and ensure complete, accurate documentation is obtained from clients
* Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
* Image and index all deposit and client documentation to ensure proper recordkeeping
* Perform account maintenance, including adding/removing signers and updating client records
* Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims
* Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
* Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
* Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
* Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
* Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
* Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
* Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested
* Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested
* Perform other duties and responsibilities as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
None required
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Business Process Specialist
Account specialist job in Memphis, TN
Business System Sustain Team - Business Process Specialist Pay Rate: PL Variable 14 or 12 depending on background / experience. PL 12: $89,000 - $118,600 per year PL 14: $101,000 - $134,600 per year Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift:
Salaried Full-Time
Location:
6400 Poplar Avenue
Memphis, TN
The Job You Will Perform:
The Business System Sustain Team (BSST) is looking to add a Business Process Specialist. BSST works with both Witron and KIWIplan systems and serves as an interface to the 80/20 Transformation, Converting Operational Excellence (COE), Distribution Operations, and various other corporate business teams to leverage the best and most consistent performance for the company. BSST owns the processes for:
* Best Practice usage and sharing them and techniques across the business
* Continuous improvement and troubleshooting consultations
* Results analysis
* Training, communications, and support of BSST systems & processes
* Reporting, audits, and score cards
* Deployments & conversions requiring on-site visits
* Managing the evolution and development of the applications and related business processes
* Coordination of new functionality and revision deployments
* Additional duties as assigned
This position routinely interfaces with PSNA box facility personnel at multiple levels (production floor through Plant General Manager), Regional General Managers, Converting IT, 80/20 Transformation team, KIWIplan and Witron personnel, PSNA COE team members, Distribution Operations, PSNA Area Manufacturing Managers, and Containerboard Master and Replenishment Planners.
The work involves the ability to use Witron and/or KIWIplan tools at a high level of proficiency including:
* Witron modules
* Customer and Item creation
* Order Management
* Warehouse Management
* Shipment Planning
* Reporting
* Invoicing
* Various reports and ad hoc tools, including:
* Customer Commitment Report (CCR/WCR)
* Unit Tracker
* Inventory management
* Finished goods aging and overruns
* iPoint
* KIWIplan modules
* CSC (Corrugator Scheduling)
* PCS (Converting Scheduling)
* FFF (Factory Floor Feedback)
* RSS (Roll Stock Management)
* CASE (Continuous Automated Scheduling Environment)
* CWR (Consolidated Waste Reporting)
* OEE (Overall Equipment Effectiveness)
* Transmission link
* Ability to interface for training, troubleshooting, and best practice usage of information links between Witron and KIWIplan systems and other applications.
The successful candidate will have deep knowledge of the business applications of the Witron system in the Order Management, Inventory Management, and Shipping environments, as well as of KIWIplan in the manufacturing and capacity management of a plant environment. The work involves both a strong understanding of how the software operates as well as a deep knowledge of applying the tools in workflows and business rules management in a plant setting using strong interpersonal skills.
The Skills You Will Bring:
The ideal candidate for the position will have 5-10 years in converting plant operations, Production Scheduling, Customer Service, Shipping and/or the Production, including assignments in a leadership or supervisory management role with a positive trend of performance and increasing job and/or assignment complexity. Experience in IT or a related field would be a bonus but not required. A bachelor's degree or comparable experience is preferred.
The key competencies for the successful candidate are as follows:
* The key competencies / behavior for the successful candidate are as follows:
* Safety Excellence Leader - proven ability of holding self and others to the highest standards to eliminate serious injuries and fatalities (SIFS).
* Strong analytical skills with excellent hands-on knowledge of KIWIPLAN and/or Witron and related business processes, including the ability to perform audits and Root Cause Counter Measure (RCCM) reviews
* Instills trust through transparent communication, collaboration, and team work skills
* Drive results by being Self-motivated and self-directed
* Managerial courage
* Drive engagement with effective teaching, coaching, training, and presentation skills
* Leadership aptitude and the ability to influence others to complete assignments or revise plant processes in a quality, timely manner without direct authority
* Strong knowledge of converting plant operations including costing, box construction, order management, production processes, product and process flow, shipping, containerboard master planning, and levers for business improvement. In addition, an understanding of the end-to-end big picture of container plant operations is required.
* Excellent hands-on experience and knowledge of Microsoft Excel, Power Point, and Word along with the ability to use web-based training applications.
* Ability to travel up to 75% and ability to work productively in a remote environment
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring, and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged, and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa, and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
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Location:
MEMPHIS, TN, US, 38197 STATE WIDE, OR, US, # STATE WIDE, WA, US, # STATE WIDE, MI, US, # STATE WIDE, KS, US, # STATE WIDE, TN, US, # STATE WIDE, OH, US, # STATE WIDE, MA, US, # STATE WIDE, NJ, US, # STATE WIDE, PA, US, # STATE WIDE, TX, US, # STATE WIDE, SD, US, # STATEWIDE, VT, US, # STATE WIDE, NM, US, # STATE WIDE, MO, US, # STATE WIDE, NE, US, # STATE WIDE, SC, US, # STATE WIDE, RI, US, # STATE WIDE, NY, US, # STATE WIDE, NC, US, # STATE WIDE, AR, US, # STATE WIDE, LA, US, # STATE WIDE, MS, US, # STATE WIDE, MD, US, # STATE WIDE, OK, US, # STATE WIDE, IA, US, # STATE WIDE, UT, US, # STATE WIDE, IN, US, # STATE WIDE, IL, US, # STATE WIDE, AZ, US, # STATE WIDE, CO, US, # STATE WIDE, GA, US, # STATE WIDE, WI, US, # STATE WIDE, FL, US, # STATE WIDE, NH, US, # STATE WIDE, VA, US, # STATE WIDE, KY, US, # STATE WIDE, CT, US, # STATE WIDE, ME, US, # STATE WIDE, AL, US, # STATE WIDE, NV, US, # STATE WIDE, MN, US, # STATE WIDE, CA, US, #
Category: IP Special Projects
Date: Nov 13, 2025
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Dental Call Center and Insurance Specialist-Brink & White
Account specialist job in Memphis, TN
Job Description
We are seeking enthusiastic and detail-oriented Call Center Representatives to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: *********************************
WHO WE ARE LOOKING FOR:
Someone who has strong communication skills.
Ability to understand and interpret policies, procedures and account notes.
Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness.
Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided.
Someone who is detail oriented and has strong organizational skills.
Strong PC and data entry skills.
Bilingual is a plus!
RESPONSIBILITIES:
Answer incoming calls and address patient inquiries in a friendly and professional manner.
Schedule appointments for multiple doctors and ensure accurate patient information is recorded.
Provide information about services, insurance, and other relevant details.
Handle patient concerns and resolve issues promptly.
Maintain accurate records of calls and patient interactions.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages!
Brink & White participates in E-Verify.
Dental Call Center and Insurance Specialist-Brink & White
Account specialist job in Bartlett, TN
We are seeking enthusiastic and detail-oriented Call Center Representatives to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: *********************************
WHO WE ARE LOOKING FOR:
Someone who has strong communication skills.
Ability to understand and interpret policies, procedures and account notes.
Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness.
Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided.
Someone who is detail oriented and has strong organizational skills.
Strong PC and data entry skills.
Bilingual is a plus!
RESPONSIBILITIES:
Answer incoming calls and address patient inquiries in a friendly and professional manner.
Schedule appointments for multiple doctors and ensure accurate patient information is recorded.
Provide information about services, insurance, and other relevant details.
Handle patient concerns and resolve issues promptly.
Maintain accurate records of calls and patient interactions.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages!
Brink & White participates in E-Verify.
Auto-ApplyBilling Clerk
Account specialist job in Memphis, TN
Summary and overall objective of the job
To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month.
Supervisory Responsibilities:
Include this section if it is a supervisory or manager position. List those responsibilities.
Duties/Responsibilities:
Collect, file, maintain daily and monthly billing backup documentation.
Maintain daily reports of the activity on each of ACB's clients to project the monthly billing.
Using pre-formatted excel templates, populate billing information provided by each department for their respective clients.
Communicate with departments on billing related issues.
Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client.
Create the draft invoices to be send to Management for approval, release to the specific client once approval is received.
Capture billing information on several Management reports to be distributed after billing has been completed.
File the billing for that given months billing.
Perform other duties as assigned. Required Skills/Abilities: · This position requires good communication skill both verbal and written. · Requires operating a telephone, 10-key calculator, and a computer. · Must be able to follow written and oral communications. · Proficiency in general math and a working knowledge of excel. · This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned.
Working Knowledge of Great Planes and Docuware a plus
Billing Specialist
Account specialist job in Memphis, TN
About ServiceMax Maintenance
At ServiceMax Maintenance, we pride ourselves on delivering reliable, high-quality maintenance solutions for our clients. Our team is dedicated to efficiency, accuracy, and excellence in service. We are looking for a detail-oriented experienced Biller to join our finance team and play a key role in ensuring accurate and timely billing operations.
Position Summary
The Biller will be responsible for managing and overseeing the billing cycle, ensuring accuracy in invoices, monitoring accounts receivable, and supporting junior billing staff. This role requires strong organizational skills, excellent attention to detail, and the ability to collaborate with both internal teams and external clients to resolve billing issues.
Key Responsibilities
Oversee the end-to-end billing process, ensuring accuracy and compliance with company policies.
Prepare and issue invoices for maintenance services in a timely manner.
Review work orders, contracts, and service records to verify billable charges.
Monitor accounts receivable and follow up on outstanding balances.
Identify and resolve discrepancies in billing or payments with clients.
Assist in month-end and year-end closing processes related to billing.
Train, mentor, and support junior billing staff as needed.
Generate billing reports and provide analysis to management.
Collaborate with operations and customer service teams to address client inquiries.
Ensure compliance with accounting standards and internal controls.
Qualifications
Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred).
5+ years of billing, accounting, or accounts receivable experience (service industry experience a plus).
Strong knowledge of billing systems and accounting software (e.g., QuickBooks, NetSuite, or similar).
Advanced proficiency in Microsoft Excel and other Office applications.
Excellent attention to detail, accuracy, and organizational skills.
Strong communication and problem-solving abilities.
Ability to work independently and meet deadlines.
Experience mentoring or training junior staff preferred.
What We Offer
Competitive salary and benefits package.
A supportive and collaborative team environment.
Paid time off and company holidays.
Specialist-Billing
Account specialist job in Memphis, TN
Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned.
Responsibilities
Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel.
Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows
Reviews and/or processes all credit balances from supplied reports.
Works all insurance denials, via paper and/or electronic in work queues.
Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues.
Completes assigned goals
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework.
Preferred/Desired
One or more years of government and/or commercial billing and collections in a physician or hospital setting.
Education
Minimum Required
High School Dipolma or GED
Preferred/Desired
Certification in medical billing or course work. Associates degree in Business, Finance, or related field.
Training
Minimum Required
Basic computer and keyboarding skills.
Preferred/Desired
MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills.
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Auto-ApplyBilling Enablement Specialist
Account specialist job in Collierville, TN
A client/employer of Insight Global is searching for a Billing Specialist to join their team. This person ensures accurate and timely customer invoicing by calculating charges, taxes, discounts, and fees using spreadsheets and approved tools. This role validates billing data, enters it into invoicing systems, and supports automation efforts to improve billing efficiency and accuracy.
Responsibilities May Include:
-Review billing inputs and documents for accuracy and completeness.
-Manually compute charges, taxes, and credits using templates and models.
-Confirm rates, service volumes, discounts, and tax codes per contracts and regulations.
-Input billing data into invoicing systems to produce correct invoices.
-Reconcile billing records with source systems and resolve discrepancies.
-Keep thorough documentation of billing calculations and approvals.
-Work with Sales, Operations, and Accounting to ensure billing accuracy.
-Identify manual billing tasks suitable for automation.
-Assist technical teams in developing and testing automation solutions.
-Participate in month-end closing and reporting activities.
-Continuously assess and suggest improvements to billing processes and controls.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-Proficient in using spreadsheets for billing calculations and data validation.
-Skilled in operating invoicing and billing systems.
-Detail-oriented in maintaining billing records and audit trails.
-Effective in cross-functional communication with Sales, Operations, and Accounting.
-Proficiency in the following tools/technologies: Insomnia, Splunk, Power BI, GCP Query -Zuora Knowledge
Specialist-Billing
Account specialist job in Memphis, TN
Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned.
Responsibilities
Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel.
Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows
Reviews and/or processes all credit balances from supplied reports.
Works all insurance denials, via paper and/or electronic in work queues.
Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues.
Completes assigned goals
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework.
Preferred/Desired
One or more years of government and/or commercial billing and collections in a physician or hospital setting.
Education
Minimum Required
High School Dipolma or GED
Preferred/Desired
Certification in medical billing or course work. Associates degree in Business, Finance, or related field.
Training
Minimum Required
Basic computer and keyboarding skills.
Preferred/Desired
MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills.
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Auto-ApplySpecialist-Billing
Account specialist job in Memphis, TN
Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned.
Responsibilities
Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel.
Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows
Reviews and/or processes all credit balances from supplied reports.
Works all insurance denials, via paper and/or electronic in work queues.
Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues.
Completes assigned goals
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework.
Preferred/Desired
One or more years of government and/or commercial billing and collections in a physician or hospital setting.
Education
Minimum Required
High School Diploma or GED
Preferred/Desired
Certification in medical billing or course work. Associates degree in Business, Finance, or related field.
Training
Minimum Required
Basic computer and keyboarding skills.
Preferred/Desired
MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills.
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Apartment Property Management - Part Time - Forrest Ridge Apts - Forrest City AR
Account specialist job in Forrest City, AR
Apartment complex SITE MANAGER
The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner.
Specific Duties and Responsibilities
Leasing Activities
o respond to inquiries
o show vacancies
o comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation
o maintain waiting lists and screen applicants following appropriate guidelines
o conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines
o verify tenant income, assets, household characteristics, and circumstances that affect eligibility
o prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents
o ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency
o conduct pre-occupancy orientation for new tenants
o complete move-in and move-out procedures
o review/process evictions and notices to vacate
o ensure that lease/tenant files are formatted and completed properly
Rent Collections
o collect and post security deposits and rent received in a timely manner
o collect late rents and late rent charges
o issue receipts for money collected
o ensure bank deposits are made immediately and reported to corporate office
o negotiate schedules for overdue rent with prior approval of Regional Manager
o issue applicable notices (e.g. late payments, eviction notices, utility cut-offs)
Administration
o maintain positive customer service attitude
o responsible for office opening on time according to posted office hours
o enforce lease agreements and house rules
o live on site and provide emergency on-call coverage (if applicable)
o perform annual income re-certifications and issue rent increase notices
o attends scheduled corporate management meetings (required)
Property Maintenance
o supervise maintenance staff and work performed
o monitor and/or supervise contracted services and vendors
o conduct move-in/move out inspections
o perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety
o contact vendors/contractors to obtain bids/estimates (if applicable)
o purchase supplies, equipment and/or services as needed for repairs
o process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff
o arrange and conduct monthly inspections and repairs of all units, including vacant units
o maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls
o perform annual inspections of each unit for needed repairs
o inspect common areas to ensure they are being utilized properly, clean, and secure
o maintain a sanitary and pest-free living environment
Record-Keeping/Reporting
o maintain accurate accounting records including tenant ledgers, petty cash, and security deposits
o ensure quarterly calendar activities are conducted (e.g. Crime Prevention)
o communicate challenges affecting operations to the Regional Manager
o report all liability and property incidents (including injuries) to Corporate office immediately
o maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections
o provide Regional Manager with a monthly formalized summary of building operations every 3
rd
Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule
Other Duties
o meet with tenants for informational purposes (e.g. notice of regulatory visit)
o disaster/emergency preparedness planning with assistance from Corporate Compliance
o perform other appropriate duties as assigned by Regional Manager
Site Manager Compensations/Accommodations
o The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc.
o The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee.
o The Site Manager shall be notified of all the benefits under the adopted plan.
o IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance.
Knowledge/Skills Preferred
o High school diploma or equivalent
o Experience (2+ years preferred) in LIHTC property management
o Knowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page).
o Valid State Issued Drivers' License
o Basic knowledge of bookkeeping
o Certification or training in property management, LIHTC, COS, or RD training
o Introductory knowledge of the following initiatives (minimum):
Ø HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned property
Ø Local, state and federal safety regulations and building codes
Ø Relevant legislation, (e.g. ADA, Fair Housing)
o Good written and verbal communication skills
o Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner)
o Ability to take initiative and think independently
Desirable Additional Qualifications
1. Experience in re-certification
2. Knowledge of Section 8, RD, HUD, and Tax Credit regulations
3. Background in supervision and successful track record of accomplishments.
4. Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veterans
Difficulty
1.
Complexity
- As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines.
2.
Scope and effect
- As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property.
J & A INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Business Services Specialist BO
Account specialist job in Germantown, TN
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing.
Essential Functions Statement(s)
Greets visitors and patients to determine their needs and directs them accordingly
Collects appropriate documentation from patient and enters into PM system
Collects copay, coinsurance or other balances owed on account
Prints billing slip for physician to mark services performed
Schedules follow-up appointments and cancels patient appointments due to no show
Enters charges same day of service
Codes diagnosis
Reconciles payments daily
Ensures that claims are in drop status at charge entry
Maintains cash drawer for making change and balances it daily
Verifies that all billing slips are submitted at the end of the day
Prints appropriate registration forms from medical record system for future appointments
Obtains precertification
Performs other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
Medical / Dental / Vision Insurance
HRA Option
Flexible Spending Account
Basic Life Insurance
Voluntary Life Insurance Option
Long-Term Disability
Voluntary Short-Term Disability
Accident Insurance
Critical Illness Insurance
401(k) Plan Matching + Profit Sharing
Employee Assistance Program
Paid Time Off
8 Paid Holidays
Equal Opportunity Employer/Veterans/Disabled
Auto-ApplySenior Client Specialist - Asset Based Lending and International
Account specialist job in Memphis, TN
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Open new accounts and ensure complete, accurate documentation is obtained from clients
- Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
- Image and index all deposit and client documentation to ensure proper recordkeeping
- Perform account maintenance, including adding/removing signers and updating client records
- Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims
- Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
- Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
- Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
- Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
- Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
- Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
- Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested
- Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested
- Perform other duties and responsibilities as assigned
**SUPERVISORY RESPONSIBILITIES**
No supervisory responsibilities
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience.
**COMPUTER AND OFFICE EQUIPMENT SKILLS**
Microsoft Office suite
**CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)**
None required
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Billing Clerk
Account specialist job in Memphis, TN
Summary and overall objective of the job
To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month.
Supervisory Responsibilities:
Include this section if it is a supervisory or manager position. List those responsibilities.
Duties/Responsibilities:
Collect, file, maintain daily and monthly billing backup documentation.
Maintain daily reports of the activity on each of ACB's clients to project the monthly billing.
Using pre-formatted excel templates, populate billing information provided by each department for their respective clients.
Communicate with departments on billing related issues.
Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client.
Create the draft invoices to be send to Management for approval, release to the specific client once approval is received.
Capture billing information on several Management reports to be distributed after billing has been completed.
File the billing for that given months billing.
Perform other duties as assigned.Required Skills/Abilities:· This position requires good communication skill both verbal and written.· Requires operating a telephone, 10-key calculator, and a computer.· Must be able to follow written and oral communications.· Proficiency in general math and a working knowledge of excel.· This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned.
Working Knowledge of Great Planes and Docuware a plus
Specialist-Accounts Receivable Follow Up
Account specialist job in Memphis, TN
The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable.
Responsibilities
Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues.
Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing.
Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure.
Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments.
Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer.
Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable.
Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action.
Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation
Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans.
Seeks advice and guidance as necessary to ensure proper understanding.
Effectively utilizes payer websites as needed in the execution of daily tasks.
Conducts account claim status and follow up and resolves claim payment denials.
Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution.
Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution.
Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information.
Performs other duties as assigned by the Supervisor.
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework
Preferred/Desired
One (1) year experience in physician's office or hospital setting.
Education
Minimum Required
Preferred/Desired
Training
Minimum Required
PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office
Preferred/Desired
Knowledge of insurance billing and collections and insurance guidelines.
Special Skills
Minimum Required
Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes.
Preferred/Desired
Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred.
Licensure
n/a
Minimum Required
Preferred/Desired
Specialist-Accounts Receivable Follow Up
Account specialist job in Memphis, TN
The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable.
Responsibilities
Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues.
Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing.
Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure.
Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments.
Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer.
Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable.
Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action.
Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation
Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans.
Seeks advice and guidance as necessary to ensure proper understanding.
Effectively utilizes payer websites as needed in the execution of daily tasks.
Conducts account claim status and follow up and resolves claim payment denials.
Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution.
Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution.
Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information.
Performs other duties as assigned by the Supervisor.
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework
Preferred/Desired
One (1) year experience in physician's office or hospital setting.
Education
Minimum Required
Preferred/Desired
Training
Minimum Required
PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office
Preferred/Desired
Knowledge of insurance billing and collections and insurance guidelines.
Special Skills
Minimum Required
Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes.
Preferred/Desired
Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred.
Licensure
n/a
Minimum Required
Preferred/Desired
Auto-ApplyMortgage Warehouse Client Specialist
Account specialist job in Germantown, TN
The Mortgage Warehouse is a hybrid position which combines elements of both a traditional Commercial Lending Client Specialist and a Loan Operations Specialist. The Mortgage Warehouse Client Specialist provides customer service support and loan operations support to the high-value clients of the Mortgage Warehouse Lending Group. The Mortgage Warehouse Client Specialist works closely with the Warehouse Lending Relationship Managers (RM) and Portfolio Managers to service the client's daily transaction requirements and periodic needs for special services.
The Mortgage Warehouse Client Specialist performs a variety of routine and non-routine functions in accordance with standard procedures including collateral onboarding and management, loan advance and repayment transactions, data integrity and quality control, and reporting, all of which is done in a direct client-contact environment. The Mortgage Warehouse Client Specialist partners with other departments and/or outside agencies to resolve problems.
**Essential Duties and Responsibilities:**
+ Receive credit line advance requests from clients and verify accuracy and data integrity.
+ Set-up mortgage loan collateral description as specified by clients.
+ Perform loan advances in loan system and send out-bound wire transfer to recipients specified by clients.
+ Provide wire tracking information as needed by clients.
+ Receive in-bound wire transfers which represent repayment proceeds from secondary market loan purchasers.
+ Interact with clients to determine which mortgage loans are being purchased by secondary market.
+ Perform payment transactions in loan system as specified by clients.
+ Receive and review collateral (original mortgage notes) from clients.
+ Interact with clients to resolve collateral discrepancies/issues.
+ Image collateral and file electronically in loan system.
+ Perfect collateral by preparing and attaching bailee notices.
+ Send perfected collateral to destination specified by clients.
+ Receive and manage returned collateral.
+ Perform EOD balancing of both monetary and collateral activity.
+ Prepare and disseminate daily and monthly reports for internal and client use.
**Education and/or Work Experience Requirements:**
+ 0-2 years of general banking, transaction and customer support experience
+ Accurate typing, spelling and grammar skills.
+ Proficient with applicable computer software.
+ Excellent written and oral communication skills.
+ Analytical and customer support skills.
+ Strong organizational skills.
+ Strong customer service skills.
+ Strong problem resolution skills.
+ Decision making skills.
+ Critical thinking skills
+ Leadership skills.
**Physical Requirements:**
+ Precise hand/eye coordination
+ Basic keyboarding or other repetitive motions
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.