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  • Treasury Management Client Service Specialist

    Banktalent HQ

    Account specialist job in Midvale, UT

    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Treasury Management Operations team has an opportunity for a Treasury Management Client Services Specialist. The role will be located in one of our operations centers located in the western United States - locations are listed below. The ideal candidate will have the skills and experience to: Provide exceptional customer service to Treasury Management clients on a broad range of issues posed by telephone or email. Handle questions or problems related to the various Treasury Management products focused on collections, disbursements, information reporting, fraud protection, account analysis/billing and merchant services. Open a Salesforce case for each client issue, respond in a timely fashion, ensure follow-up is completed within established department expectations and document activity/resolution in the Salesforce case. Work to identify the root cause of errors and escalate issues as appropriate/needed to supervisor. Proactively reach out to clients when issues occur to provide workaround solutions. Work with clients when fraud occurs on their accounts, securing affidavits, facilitating recalls of transactions, and coordinating updates. Troubleshoot customer issues by conducting research in internal Treasury systems. Qualifications: Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customer service, problem solving and communications skills, both verbal and written. Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements. Ability to work well with clients and team members. Good attention to detail and accuracy. Good organizational and time management skills. Proficient in the use of Microsoft Office products: Word, Excel, and related systems. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. Mental health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Pay range (depending on location and experience): $17-28/hr Location and Schedule: This position is full-time in office with variable schedule options. The available office locations are: Chandler, AZ - 1265 S Price Road, Chandler, AZ Los Angeles, CA - 707 Wilshire Boulevard, Los Angeles CA 90017 Denver, CO - 7222 E Layton Ave, Denver CO 80237 Houston, TX - 1801 Main Street, Houston TX 77002 Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047 Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
    $17-28 hourly 5d ago
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  • Customer Retention Specialist

    AAPC

    Account specialist job in Salt Lake City, UT

    This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value. Responsibilities Execute outbound and inbound renewal outreach across multiple channels (phone, email, text) Deliver outstanding customer service while resolving concerns that may impact retention Identify and surface upsell and upgrade opportunities during renewal conversations Generate qualified leads and warm handoffs to Sales teams Maintain accurate activity, notes, and pipeline updates within CRM systems Support retention campaigns, communication schedules, and outreach initiatives Meet or exceed individual renewal, retention, and activity goals Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes Actively participate in coaching, training, and performance feedback sessions Qualifications Self-motivated with the ability to manage daily outreach and follow-up independently Associate's degree or equivalent professional experience Energetic, optimistic, and resilient in a goal-oriented environment Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles Strong prioritization and time-management skills Demonstrated ability to deliver excellent customer service and build rapport Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools) Technically proficient with the ability to learn new systems quickly Clear, professional phone and written communication skills Open to feedback, coaching, and continuous improvement What we offer: Base pay + incentive potential Fun and diverse team environment Hybrid in-office/WFH schedule Comprehensive benefits package including medical, dental and vision insurance Health Savings Account Generous PTO and Holiday Pay 401(k) retirement plan and company match Who we are: AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members. AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
    $32k-41k yearly est. Auto-Apply 12d ago
  • Customer Retention Specialist

    Kenect 3.8company rating

    Account specialist job in Pleasant Grove, UT

    About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About this role We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes. What you will be doing Retention & Revenue Protection Save $65,000 in ARR per month through proactive engagement and retention strategies. Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns. Make a minimum of 25 outbound dials per day to connect with customers considering cancellation. Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions. Maintain professional, consultative, and persuasive communication across phone, email, and other channels. Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction. Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions. Track and report on save rates, churn reasons, and revenue impact to leadership. Maintain accurate records of customer interactions and outcomes in CRM systems. Follow structured save-playbooks while contributing to process improvement and new retention tactics. Skills & qualifications 2+ years in Customer Success, Retention, Account Management, or similar customer-facing role. Proven track record of meeting or exceeding revenue retention or quota goals. Strong phone presence with excellent negotiation, persuasion, and objection-handling skills. Comfortable managing high-volume customer queues while delivering quality conversations. Ability to analyze data and articulate actionable insights to improve customer outcomes. Proficiency with CRM and customer success platforms (Salesforce) Our company values we hope you showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect offers Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
    $34k-42k yearly est. Auto-Apply 42d ago
  • Senior Account and Client Specialist

    Ameritas 4.7company rating

    Account specialist job in Sandy, UT

    Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: Evaluate existing broker, customer and rep needs and make recommendations. Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. Identify and resolve escalated issues and communicate to all stakeholders. Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. Communicate with brokers and customers effectively on account information. Be available to answer telephone calls as needed from brokers and customers. Research service needs and problems, find innovative solutions, and communicate follow-up. Interact and encourage members of a team to find a solution to client issues. Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. Partner with internal departments to find solutions to difficult case issues. Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: Bachelor's Degree or equivalent Business, Communication, or related field experience required. 2 years of related experience required. Health insurance license required (or must obtain within 3 months of employment). Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses Competitive Pay For your time: Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.
    $62k-79k yearly est. 7h ago
  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Salt Lake City, UT

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $28k-42k yearly est. 30d ago
  • Retail Deposits Servicing Call Center Specialist #ESC6663

    Experthiring 3.8company rating

    Account specialist job in Salt Lake City, UT

    What's in it for you?! Tremendous career advancement opportunities! Fitness Centers\/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Contract Location : Salt Lake City, Utah Pay : Great Pay! Job Description What you will be doing: Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies, and processes. Answer inquiries from customers, potential customers, financial institutions, business partners, internal customers, and others. Process telephone requests for account information and application processing and communicate results to the customer. Maintain knowledge of comparable and competitor products. Respond to email and written inquiries. Responsible for the maintenance of existing accounts. Research, analyze, verify, reconcile, and perform appropriate account actions in a timely manner in accordance with established servicing guidelines. Focus on activities such as Financial Adjustments, Status Adjustments, Account Maintenance, and Customer Communications. Answer incoming calls and report conditions affecting customer satisfaction. Perform timely and accurate follow\-up on account inquiries and provide accurate information on deposit products offered. Demonstrate strong problem resolution skills and solid organization and communication skills with a strong attention to detail. Escalate reports of exceptional service and complaints. Complete core corporate training and develop solid knowledge of systems. Self\-motivate to consistently improve knowledge to advance service capabilities. Maintain knowledge of all Retail Servicing policies and procedures. Keep all training documentation organized and remain aware of new information. Operate within compliance policies and procedures. Perform manual research of accounts and record comments clearly. Process and update deposit applications on the system. Make outgoing calls to provide information and clarify questions. Ensure updates to the database are complete and accurate. Be proficient in all systems necessary to provide effective customer service. Assist in other business areas as needed and accurately track all work completed. Meet or exceed department standards for productivity and quality. Demonstrate flexibility and a team\-oriented attitude to support the business. Identify system issues and process improvements. Experience you will need: Minimum education: High School Diploma or Equivalent. Some banking experience or a customer service background. Excellent knowledge of multiple business area processes and procedures. Excellent knowledge of applicable department systems. Demonstrated ability to manage multiple priorities in a time\-sensitive environment. Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues. Familiarity with Microsoft applications with emphasis on Word\/Excel. Excellent oral and written communication skills. Excellent data entry skills. Proven ability to consistently meet individual, team, and department goals. Has developed specialized skills or is multi\-skilled through job\-related training. Takes a broad perspective to problems and identifies new, less obvious solutions. Completes work with a limited degree of supervision. Proven ability to meet strict attendance guidelines. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Daman Lyng #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2772_JOB"},{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"Salary","uitype":1,"value":"$22 \- $22 Hourly"},{"field Label":"RecruiterEmail","uitype":25,"value":"***************************"},{"field Label":"City","uitype":1,"value":"Salt Lake City"},{"field Label":"State\/Province","uitype":1,"value":"Utah"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"84101"}],"header Name":"Retail Deposits Servicing Call Center Specialist #ESC6663","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04525025","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyOFocp64pV9Sztjz6sYhkAQ\-&embedsource=Google","location":"Salt Lake City","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $22 hourly Easy Apply 58d ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Account specialist job in Salt Lake City, UT

    **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 15d ago
  • Denials Resolution Specialist

    Mountain Land Rehabilitation 3.8company rating

    Account specialist job in Salt Lake City, UT

    Full-time Description Schedule: Mon - Fri 9am - 5pm Pay Range: $19-$21/hr DOE Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks The Position: We are seeking a detail-oriented Denials Resolution Specialist to support the Revenue Cycle team by identifying, researching, and resolving complex reimbursement issues. This role plays a key part in ensuring revenue accuracy through analytical review, collaboration with internal teams, and communication with external partners. The ideal candidate is organized, proactive, and comfortable working across systems and departments to resolve discrepancies and improve processes. What You'll Do: Research and resolve payment discrepancies, denials, and unresolved accounts Analyze trends to identify root causes impacting reimbursement accuracy Collaborate with internal teams to correct system or workflow issues Communicate with external entities to obtain clarification or resolution Review data and documentation to support accurate financial reporting Assist with special projects and cross-team initiatives as needed Maintain compliance with privacy, security, and regulatory standards What We're Looking For: Experience in revenue cycle operations, billing, or payer-related work Strong analytical and problem-solving skills Ability to manage multiple tasks and prioritize effectively Comfort working with data, systems, and reporting tools Clear and professional verbal and written communication skills Ability to work independently while collaborating with a larger team Why Join Us: This role offers the opportunity to contribute directly to financial accuracy and operational improvement while working in a collaborative, cross-functional environment. You'll be part of a team focused on problem-solving, continuous improvement, and supporting the long-term success of the organization through meaningful and detail-driven work. Requirements High school diploma or equivalent 5+ years of Denials background in the medical field Ability to handle sensitive information with discretion and accuracy Strong attention to detail and follow-through Reliable, adaptable, and solution-oriented Salary Description $19-$21/hr
    $19-21 hourly 7d ago
  • Portfolio Collections Specialist

    Medallion Bank 3.9company rating

    Account specialist job in Salt Lake City, UT

    Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: * Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. * Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. * Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. * Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. * Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. * Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. * Properly and accurately document account activities. * Make recommendations to management regarding accounts needing additional attention. * Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. * Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: * Responsible, honest, and strong work ethic. * Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. * Ability to handle difficult conversations professionally * Detail-oriented with strong organizational skills * Professionally answer incoming calls and assist the caller effectively. * Ability to nurture and manage business relationships with third party loan servicer and other vendors. * Excellent verbal and written communication skills * Proficiency in Microsoft Office Suite * Ability to successfully work in a team environment. * Bilingual (Spanish) is a plus Preferred Level of Experience: * Education: High school diploma or equivalent required * Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? * Environment: Office-based, with the ability to work from home 2 days a week after introductory period * Shift: Full time, 35-40 hours per week * May require evening and weekend availability based on business needs * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
    $30k-37k yearly est. 60d+ ago
  • Accounts Receivable/Collections Specialist

    Arbitersports 4.1company rating

    Account specialist job in Sandy, UT

    The primary role of the Accounts Receivable/Collections Specialist is to support the Accounts Receivable Supervisor and Controller in carrying out the responsibilities of the Accounts Receivable Department. The Accounts Receivable/Collections Specialist is responsible for performing daily and weekly tasks that must be completed in a timely manner. They maintain financial reports and records and perform general bookkeeping and billing activities related to accounts receivable. Essential Job Functions: Contact customers with aging accounts receivable Create and submit invoices to customers Track and manage Accounts Receivable Assist with monitoring, collecting, and resolving accounts receivable aging items Research and report on any customer discrepancies Assist in the continual improvement of processes related to position Backup accounting clerk as needed Perform other duties as assigned Requirements Attention to detail Knowledge of GAAP accounting principles Mathematical aptitude Deadline-oriented Ability to multi-task and work independently Proficient with accounting software, customer relationship management systems (CRM), invoice management software, MS Office suite (strong knowledge of Excel), and other applications. Excellent communication skills and interpersonal skills with a customer focus (internal and external customers) Strong conflict management resolution skills. High degree of integrity, honesty, and securing confidential information. Adaptable to change in work environment. Associates or higher degree desired This is a full-time hourly position with a work schedule of 8:00-4:30pm Monday - Friday. We are also looking for someone that resides 30 minutes or less from the Sandy, Utah Arbiter office. Salary Description $20 to $22 an hour
    $20-22 hourly 6d ago
  • Medical Revenue Cycle - AR Specialist

    Serenity Mental Health Centers 3.7company rating

    Account specialist job in Lehi, UT

    Job DescriptionThe Role: Accounts Receivable Specialist | Lehi, UT The Accounts Receivable Specialist performs collection and follow up activities with third party payers to resolve outstanding balances, secure accurate and timely adjudication, and achieve successful closures of aged accounts receivable. What You'll Be Doing: Performing online account status checks and following up with payers by phone, email, etc. on outstanding claim balances of assigned accounts Clearly document in EMR system patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Must note all actions taken within the notes section to ensure all prior touches have been recorded and the account tells the story. Taking appropriate action to resolve account balances promptly - whatever is needed to secure account payment and/or bring the account to successful closure (submitting appeal requests, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, performing billing corrections, etc.) Balancing creativity and sound judgement to proactively identify and resolve claim issues and quickly escalating any large/repetitive issues to management for support in problem-solving. Achieving established productivity and quality standards within 30 days of employment: Maintaining 90% accuracy rate, low days in AR, and outstanding percentages under 10% Seeking advice and guidance as necessary to ensure proper understanding Staying up to date on applicable rules, regulations, policies, laws and guidelines, and following internal controls, patient confidentiality policies, and program requirements What You Need: 2+ years AR/collections experience in the professional medical field High School Diploma/GED (relevant Associate/bachelor's degree preferred) Proficiency with Microsoft Excel, Word, Outlook, Teams Knowledge of commercial and government plans, CPT, ICD-10 Proficiency with payor portals, Availity, Waystar (eCW a plus) Attention to detail with strong data entry skills (10 key, 40wpm typing) Excellent verbal/written communication and customer service skills Knowledge of medical terminology, insurance processing guidelines, TF statutes Strong understanding of CCI edits, mutually exclusive, medical necessity, bundling, coordination of benefits issues Strong analytical and reporting skills A patient, pleasant disposition that works well with a team Ability to work independently and make decisions with limited supervision as needed Bonus Points: CRCS (Certified Revenue Cycle Specialist) Behavioral Health Why You'll Love Working at Serenity: Fulfillment - make a real difference for others as you help our patients ‘take back their lives' Growth/promotion potential as we continue to expand Competitive pay Excellent benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Who We Are: Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
    $33k-39k yearly est. 16d ago
  • Accounts Receivable Specialist (Temporary)

    Gerflor Usa 4.1company rating

    Account specialist job in Salt Lake City, UT

    SnapLock Industries is looking for a temporary Accounts Receivable Specialist who has excellent attention to detail, accurately completes their work, and possesses strong organizational skills to perform accounting clerical tasks to efficiently maintain the processing of accounts receivable transactions. What We Would Love About You Collections experience Proficient in data entry Strong time management skills Good judgement Ability to resolve pending issues Meet and deliver projects before deadlines are reached Knowledge of accounting software Three years of AR or general accounting experience High School Diploma or equivalent Team player Commitment to excellent customer service Your Day to Day Daily invoicing inside ERP system and third party invoicing portals Process, record and reconcile payments Reconcile payments received from order through Amazon, PayPal, Authorize.net, WooCommerce, ApplePay, and other payment platforms Retrieve and configure payment files in Excel for 3rd party customers Manage aging and collections on past due accounts Prepare analysis of accounts. Work with assistant controller to construct and maintain reports related to aging, orders, invoicing, etc. Verify validity of customer account discrepancies by obtaining and investigating information from sales, customer service and customers. Resolve collections by examining customer payment plans, payment history, credit line with controller. Maintain good relationships with vendors and customers Send statements to outstanding customers Resolve outstanding issues and respond to customer inquires Maintain files Keep information confidential
    $32k-40k yearly est. 12d ago
  • Accounts Receivable Specialist

    Easton Technical Products 3.9company rating

    Account specialist job in Salt Lake City, UT

    Since its beginnings in 1922, Easton Archery has focused on offering innovative, high-quality products that enhance the end-user's sporting experience. Easton revolutionized the sport of archery by introducing straight, consistent aluminum arrows in the 1940s, and has been the world's leading archery innovator ever since. As the world leader, Easton shafts are used by more bowhunters, crossbowmen, 3D competitors, target shooters and Olympic archery competitors than all other brands combined. We are looking for an experienced Accounts Receivable Specialist to join our accounting team in Salt Lake City, UT. This critical role will be involved with a variety of tasks including: * Assisting customers with application of payments, credit, and other adjustments * Coordinate with the customer service team to generate credit memos and manual invoices * Daily application of cash and credit memos to customer accounts while working closely with the credit department on short pay discounts or discrepancies * Process credit card authorizations and settlements daily * Closely monitor shipping reports to ensure customer shipments are released timely The ideal candidate will have experience in a high volume accounts receivable environment, and be comfortable doing collections as needed. We enjoy a casual work environment with a desirable Monday through Friday schedule. Additionally, Easton offers a variety of health and wellness options to support employee wellbeing, including: * Multiple health and dental options * Company paid life insurance * Optional additional life, short term and long-term disability plans * Holiday, vacation, and sick pay * 401k with matching * Employee discounts
    $32k-39k yearly est. 6d ago
  • Accounts Receivable Specialist

    Trove Brands 3.4company rating

    Account specialist job in Lehi, UT

    Trove Brands is a privately-held house of brands including BlenderBottle , Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style. A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face-and break through-new challenges every single day. Job Description Every role at Trove Brands is critical to our successful functioning as a Team. Your specific responsibilities as a part of our team will include: Process and apply daily cash receipts and all incoming funds. Post eCommerce transactions and prepare daily credit card reconciliations. Reconcile overpayments, credits, and returns. Communicate with past due customers to resolve outstanding balances. Serve as the point person for customer and internal cross-functional inquiries and requests around billing and collection issues. Help to ensure timely collections across all accounts by collaborating with accounting staff assigned to customer collections. Assist with month-end close including balance sheet reconciliations and variance analysis. Assist the accounting department in any additional tasks and assignments as needed. Qualifications We seek employees who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience: 2-4 years' experience in AR and Collections, specifically. Intermediate knowledge of Excel (including use of formulas/functions (VLOOKUP, IF, etc.), pivot tables, power query, and ability to sort and analyze data sets to identify errors). Microsoft Dynamics GP, Acumatica and SQL knowledge, preferred. Confident working with internal and external customers. Working knowledge of GAAP. Ecommerce accounting experience, a plus. EDI experience and/or billing and collections experience with big box stores (Amazon, Walmart, Costco, etc.), a plus. Additional Information Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here. Among the many benefits our team members enjoy are: Comprehensive medical, dental, and vision care 401k package with employer matching Paid Time Off Maternity/Paternity leave Full indoor basketball/volleyball court Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.) Yoga studio Meditation/Nap room And much more! Trove Brands is an equal opportunity employer. Phone calls regarding this position are not accepted.
    $30k-36k yearly est. 60d+ ago
  • Dental Accounts Receivable (A/R) Specialist

    Westphalia Holdings

    Account specialist job in Woods Cross, UT

    🦷 Now Hiring: Dental Accounts Receivable (A/R) Specialist A growing, well-run private dental group in Northern Utah is seeking a full-time A/R Specialist to join its centralized Business Office in Woods Cross, UT, with the ability to work onsite at dental practices in Herriman, Murray, and South Jordan as needed. This is a critical role for someone who understands that clean A/R, timely follow-up, and payer accountability are what keep a great dental practice healthy. 🔍 What We're Looking For 1-3+ years of dental A/R or insurance billing experience Working knowledge of: Dental insurance follow-up (PPO and Medicaid) Claims submission, corrections, and resubmissions EOB review, underpayment identification, and appeals Patient and insurance aging reports Comfortable communicating with: Insurance carriers Front office teams Business office leadership Highly organized, detail-oriented, and consistent Willing and able to work on-site at multiple dental locations when needed (This is not a fully remote role) 💼 About the Role As the A/R Specialist, you'll be responsible for ensuring insurance and patient balances are worked accurately and efficiently across multiple practices. Your responsibilities include: Monitoring and working insurance aging Investigating unpaid, denied, or underpaid claims Submitting appeals and corrections Supporting front office teams with billing questions Maintaining clean, accurate A/R notes and documentation Traveling to practice locations when hands-on support is required You'll primarily work from the Woods Cross business office, but flexibility and collaboration across locations is essential. 🚀 Why This Opportunity Is Different This is not a chaotic billing environment. This group believes in: Doing things right the first time Clear processes and accountability Supporting clinical teams with strong back-office operations Investing in people who want to grow and be dependable contributors If you enjoy bringing order to complexity and take pride in clean financial systems, you'll fit in well here. 💰 Compensation & Schedule Hourly Pay Range: $15-$19/hour, based on experience Full-time, W-2 position Benefits available Standard business-office schedule with occasional clinic-based days 📩 How to Apply If you're a reliable dental A/R professional who understands that follow-through matters-and you're comfortable supporting multiple offices-we'd like to hear from you. Please submit your resume and a brief note outlining your experience with dental insurance A/R. All inquiries are handled confidentially.
    $15-19 hourly Auto-Apply 28d ago
  • AR Staff Accountant | Where Detail Meets Impact

    Revel Media Group 4.3company rating

    Account specialist job in Kaysville, UT

    Job Description Why Revel? At Revel Media Group, we're redefining how businesses connect, captivate, and communicate through the power of digital signage. Every message matters, and every display, design, and interaction is an opportunity to create meaningful impact. Communication is at the heart of what we do, and our innovative approach ensures that businesses can reach their audiences in ways that are engaging, dynamic, and memorable. Who We Are Revel is a team built on creativity, collaboration, integrity, and impact. We are thinkers and doers who bring intention, curiosity, and bold ideas to every project. Our culture celebrates innovation, embraces challenges, and values every voice, because we know that true success comes from working together with purpose and alignment. We are guided by a clear Mission and Vision, leading with intention, creating environments where every message inspires action and every interaction drives connection. Your Path to Success At Revel, success is multi-dimensional: personal, professional, and financial. We empower you to take ownership of your growth. With clear career paths, leadership development, and personalized growth plans, we ensure that your goals are visible, actionable, and supported every step of the way. At Revel, your impact is visible, your growth is your investment, and your success aligns with our shared mission and vision. Together, we create a workplace where intention meets action, innovation drives results, and every individual has the opportunity to thrive. At the heart of Revel Media Group lies our driving force, encapsulated in the powerful word ACTION. This isn't just a concept, it's the essence of who we are and how we operate! At Revel Media Group, you'll join a team that's shaping customer experiences while building meaningful careers where passion, purpose, and principles guide every step of your growth. The Accounts Receivable Staff Accountant plays a key role in supporting the financial integrity and operational efficiency of Revel. As part of the Finance Department, this position is responsible for ensuring accurate and timely accounts receivable processing, compliance with regulatory requirements, and maintenance of reliable financial records. The role contributes directly to clear financial reporting and informed decision-making by organizing and managing financial data related to revenue, customer billing, and compliance. Working within the internal accounting team, the Accounts Receivable Staff Accountant follows established company procedures while proactively identifying opportunities to improve accuracy, efficiency, and processes across financial operations. This role partners closely with internal stakeholders-including project managers-and external partners to support billing, collections, and compliance activities. In addition to core accounts receivable and compliance responsibilities, the position supports month-end close activities and performs additional accounting, reporting, and administrative tasks as needed to meet the evolving needs of the Finance Department and the organization. Revel Media Group is a tobacco-free employer, and all new hires must submit to a drug and background check.
    $31k-38k yearly est. 1d ago
  • Collection Specialist - Administrative Services East - Full Time

    Ogden Clinic 4.1company rating

    Account specialist job in Ogden, UT

    Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************
    $17 hourly Easy Apply 6d ago
  • Risk Collections Specialist

    Nexio

    Account specialist job in Orem, UT

    Risk Collections Specialist In-person in Orem, UT Nexio's Risk Department protects the company's financial stability and brand integrity through proactive analysis and structured recovery processes. As a Risk Collections Specialist, you will play a key role in managing ACH reject recoveries and supporting the early stages of merchant risk monitoring. This position bridges Finance and Risk, ensuring rejected transactions are recovered efficiently and documented accurately - while providing a strong foundation for future advancement within the Risk team. This role focuses on internal recovery coordination and documentation - formal debt collection activity is managed through Nexio's Legal and external partners. Responsibilities Track and reconcile ACH rejects, repayments, and recovery offsets. Communicate with merchants regarding repayment coordination and status updates. Collaborate with Finance to ensure proper allocation of recovered funds. Partner with Nexio's Legal Team and external collection agency for escalated recovery cases. Maintain detailed recovery logs and assist in weekly reporting to Risk leadership. Support Risk Analysts by preparing data and documents. Identify recurring issues that may indicate emerging merchant risk trends. Assist with process improvements to prevent rejects and streamline recovery. Qualifications High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred, but not required. Equivalent experience in payments, financial operations, or risk analysis will be considered. 0-1 year experience in payments, finance, or operations. Strong attention to detail, accuracy, and record-keeping. Proficiency with Excel and or case management tools. Clear, professional written and verbal communication. Eagerness to learn compliance, merchant lifecycle, and payment flow concepts. What is Nexio? Nexio transforms payment chaos into simplicity, giving merchants the freedom to focus on what truly matters to them-growing their business. From smoothing out inefficiencies to securing seamless transactions, Nexio helps turn payments into a business's competitive edge. Benefits Unlimited PTO Medical, dental, vision, life, STD, and LTD insurances; 5% 401k match, HSA match Free therapy for employees and their dependents Nail Tech, Barber, Massage Therapist on-site Costco snacks for days!
    $28k-37k yearly est. 34d ago
  • Portfolio Collections Specialist

    Medallion Bank 3.9company rating

    Account specialist job in Salt Lake City, UT

    Job DescriptionSalary: Competitive and DOE Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. Whats in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance We dont use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
    $30k-37k yearly est. 2d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Salt Lake City, UT

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 60d+ ago

Learn more about account specialist jobs

How much does an account specialist earn in Taylorsville, UT?

The average account specialist in Taylorsville, UT earns between $24,000 and $48,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Taylorsville, UT

$34,000

What are the biggest employers of Account Specialists in Taylorsville, UT?

The biggest employers of Account Specialists in Taylorsville, UT are:
  1. Affinity Group Holding Inc
  2. Morgan Stanley
  3. Dodge Construction Network
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