Customer Service - Recent Graduates - 3 days' work week, PTO, Comprehensive benefits, Opportunities for advancement - Phoenix, AZ
Medaire 4.0
Account specialist job in Phoenix, AZ
This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need.
Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists.
Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients.
Required Work Experience
1 - 2 years of experience in logistics and customer service is required.
Experience working in logistics, travel, and/or healthcare sector is desirable·
Experience in a phone-based or call center environment is desirable.
Experience working in a fast-paced, demanding environment.
If interested, please apply Submit application for International Operations Specialist Trainee
$27k-34k yearly est. 4d ago
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Life Science Service Specialist
Shimadzu Scientific Instruments 4.2
Account specialist job in Phoenix, AZ
DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
Our Culture - A work environment that values diversity, inclusion & belonging
Competitive Compensation - Day 1 Benefits & Competitive Salary
Retirement Benefits - Matching 401K & Profit-Sharing Program
Professional Growth - Clear pathways for Career, Leadership and Personal Development
Health Benefits - Flexible Spending/Health Savings Accounts
Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
Education - Tuition Assistance Program for both graduate and undergraduate levels
Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
Install, troubleshoot, and maintain biotech instrumentation across customer sites
Provide technical training to end users and junior field service engineers
Accurately document system builds, service visits, and part usage
Develop preventive maintenance procedures and contribute technical feedback
Manage and maintain regional parts inventory
Provide timely phone/email-based technical support as needed
Travel by air and car to perform on-site service; overnight travel required
Ensure safety compliance and proper use of PPE per company and client protocols
EDUCATION AND QUALIFICATIONS:
Associate degree in Electrical Engineering or related tech field required
Bachelor's degree in Life Sciences preferred
3+ years of field or in-house instrumentation service experience required
Mechanical, electrical, and customer-facing troubleshooting skills essential
Proficiency in technical documentation and remote support protocols
Must be self-driven and comfortable working independently or with cross-functional teams
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
Compensation & Benefits:
This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.
The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.
This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.
For more details on benefits, please visit **************************
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Innovative - Consistently introduces new ideas and demonstrates original thinking
Team Player - Works well as a member of a group
Thought Provoking - Capable of making others think deeply on a subject
EducationBachelors of Chemistry (preferred)
Associates of Electrical Engineering (required)
Skills
Instrument Repair (required)
Instrument- MALDI (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$109k-111k yearly 2d ago
Revenue Specialist
LHH 4.3
Account specialist job in Tempe, AZ
💰 42K-52K/yr + $7,500 Sign-On Bonus + Quarterly bonus incentives
🎉 Daily Lunch Catering & Flexible Start Times (as early as 6 AM! post training)
🛡️ Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more.
📍Monday to Friday | Tempe, AZ 85288 (onsite)
We're looking for a Revenue Cycle Specialist who will be focusing on credit balance resolution to join a dynamic team where accuracy and urgency matter.
What You'll Do
Research credit balance accounts and determine proper balances.
Review contractual and allowable adjustments.
Prepare refund packets and follow up with payers and patients.
Reconcile accounts down to the true balance.
Communicate with insurance companies and patients to ensure proper resolution.
What We're Looking For
A minimum of 5 years of recent experience in healthcare (medical billing/collections)
Strong background in payment posting and account reconciliation
High school diploma/GED
Proficiency in Excel and general PC skills
Ability to work under strict deadlines with a high sense of urgency
Familiarity with GE Centricity (training provided)
Ideal Candidate Profile
Organized, deadline-driven, and proactive
Skilled at multitasking and prioritizing under pressure
Comfortable identifying true credits vs. adjustment errors
Medical Billing & Collections Expertise - Deep understanding of healthcare billing processes, payer rules, and refund workflows.
Payment Posting & Account Reconciliation - Ability to identify true credits vs. adjustment errors and reconcile accounts accurately.
Excel Proficiency - Skilled in PivotTables, VLOOKUP, and data validation for reporting and analysis.
Data Analysis - Ability to interpret EOBs, ERAs, and CARC/RARC codes for accurate posting and adjustments.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
Equal Opportunity Employer/Veterans/Disabled
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$30k-37k yearly est. 12h ago
Accounts Payable Specialist
Hirerising
Account specialist job in Scottsdale, AZ
Job Title: Accounts Payable Specialist
Work Type: Onsite - Monday through Friday
Seeking a detail-oriented and motivated Accounts Payable Specialist to join its onsite finance team. This role plays a key part in day-to-day accounting operations, including Accounts Payable, Accounts Receivable, vendor management, quoting, and month-end billing. The ideal candidate is organized, reliable, and comfortable working closely with vendors and internal stakeholders.
This position supports the Controller and collaborates with senior accounting personnel to ensure accurate and timely financial processing.
Key Responsibilities
Post and apply customer and vendor payments accurately
Manage vendor relationships, including responding to invoice and payment inquiries
Receive, review, and post vendor invoices against purchase orders
Create purchase invoices in the accounting system
Prepare quotes, document margins, and maintain proper quoting records
Support end-of-month billing and closing activities
Assist with Accounts Payable and Accounts Receivable functions
Pull approved invoices and support weekly check runs
Maintain organized files of paid invoices for audit and compliance purposes
Prepare and assist with sales tax filings as required
Maintain schedules for prepaid and accrued expenses
Assist with A/P reconciliations and supporting documentation
Collaborate with internal teams to resolve discrepancies and obtain approvals
Support cross-functional accounting needs, including project accounting, as needed
Systems & Tools
Experience with legacy accounting systems (VBS/Arkaine or similar) is a plus
Microsoft Dynamics Business Central - experience with Business Central is highly preferred
Proficiency with Microsoft Office Suite required
Qualifications & Requirements
Education
Associate's degree in Accounting or related field (minimum 2-year degree)
Experience
1-3 years of Accounts Payable or general accounting experience
Experience with AP/AR, quoting, payment posting, and month-end billing
Skills & Competencies
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Strong written and verbal communication skills
Customer-service mindset when working with vendors and internal teams
Ability to work independently as well as collaboratively
High level of integrity and discretion when handling financial data
Comfortable working onsite in a fast-paced environment
$32k-43k yearly est. 2d ago
Patient Account Representative - 249427
Medix™ 4.5
Account specialist job in Phoenix, AZ
Medix Healthcare - Patient (A/R) Specialist
📍 Phoenix, AZ 85016
💲 $18-$21 per hour
🕗 Monday-Friday | 8:00 AM - 5:00 PM
We are seeking a detail-oriented and customer-focused Patient A/R Specialist to join our team. This role is responsible for handling inbound patient calls, resolving patient balance inquiries, and ensuring accurate and timely collection of outstanding self-pay balances.
Job Summary
The Patient A/R Specialist serves as a primary point of contact for patients regarding billing and account questions. This role requires an investigative mindset to research account issues, explain balances clearly, resolve discrepancies, and collect payments while maintaining excellent customer service in a high-call-volume environment.
Qualifications
Required:
1-2 years of experience in self-pay billing, billing customer service, or collections
Working knowledge of EOBs (Explanation of Benefits)
Experience working within EMR systems (NextGen a plus)
Strong customer service and communication skills
Computer literate with the ability to navigate multiple systems and screens simultaneously
Detail-oriented with strong problem-solving and investigative skills
Preferred:
Experience using NextGen EMR
Ophthalmology billing experience
Bilingual in Spanish
Key Responsibilities
Answer inbound patient calls and assist with detailed account and billing inquiries
Investigate outstanding balances and determine why claims were not processed or paid correctly
Follow up with patients to ensure self-pay balances are resolved
Take payments over the phone and set up payment arrangements when needed
Ensure patient statements are sent daily with accurate and updated information
Work accounts toward external collections after all internal collection efforts are exhausted
Research patient credits and coordinate with accounting to process approved refunds
Process bankruptcy notices according to company policy
Update and correct patient demographic information to ensure clean statements
Maintain detailed documentation of all patient interactions
Handle a high call volume of approximately 300 calls per week (60 calls per day)
Schedule
Monday - Friday
8:00 AM - 5:00 PM
No weekends
$18-21 hourly 4d ago
Client Engagement Specialist (AZ-ONSITE)
Ansira Partners 4.3
Account specialist job in Phoenix, AZ
The On-site Client Engagement Specialist will serve as a dedicated resource to our AZ client. You will help drive platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities
Client Partnership & Support
Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management.
Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth.
Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution.
Ensure on-time execution of client projects, meeting quality and delivery expectations.
Responsible for order entry and order management, maintaining accuracy across all submissions.
Travel to client's office locations will be required.
Platform Utilization & Strategic Guidance
Drive platform adoption through education, training, and proactive recommendations.
Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes.
Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards.
May be required to operate in-house small format printer to produce rush projects and client proofs.
Training & Enablement
Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes.
Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs.
Collaboration & Communication
Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences.
Document client expectations, project requirements, and feedback, ensuring alignment and follow-through.
Qualifications & Skills
2-4 years of experience in customer service and engagement, marketing consultation, or a related field.
Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry).
Excellent communication, presentation, and relationship-building skills.
Experience supporting software or platform adoption in a consultative role.
Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team.
Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
Self-motivated, proactive, and solutions-oriented.
$33k-50k yearly est. 5d ago
Collections Specialist
Adecco 4.3
Account specialist job in Tempe, AZ
Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution!
Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ!
Pay rate: $19/hr
Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability
Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
For instant consideration for this role, click on Apply Now and upload resume!
Our ideal candidate for this Collections Specialist must have/must be able to:
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
Determine cause of delinquency and best course of action to assist delinquent customer.
Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system.
Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
Review files from Loan Services in accordance with established standards, if applicable.
Initiate deferrals on accounts based upon written policy guidelines.
Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
Ensure that appropriate letters are sent to debtors.
Process customers payments through electronic draft, if applicable.
Process account maintenance transactions according to established guidelines
Education/Certification Requirements:
High School Diploma or GED
Experience requirements for this Collections Specialist:
Collections experience required or bilingual (Spanish) customer service experience required
Strong communication skills
Good decision-making and problem solving skills
Proficient with MS Office Suite
Ability to work as part of a team
Must have flexible schedule
Bilingual is a plus
Note:
This role is On-Site; thus, open to candidates near/in/around Tempe, AZ!
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Tempe, AZ APPLY NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$19 hourly 1d ago
Accounts Receivable Clerk
Alsco 4.5
Account specialist job in Phoenix, AZ
Classification: Non-Exempt
The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.
About Us:
We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Our full-time employees enjoy:
401K Plan with Company Match
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
Essential Functions:
Process customer payments according to company policy.
Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
Provide regular communication to management regarding the status of account collections.
Organize a recovery system and initiate collection efforts.
Complete monthly and quarterly closing statement processes and create reports.
Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts.
Perform reference checks of all credit applications and report findings to management.
Investigate and resolve customer inquiries on time.
Submit accounts to management for bad debt write-offs.
Fax or e-mail invoices to customers for payment.
Perform other tasks as required.
Additional Functions:
May perform some of the other general office functions.
Qualifications:
Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
Excellent written and verbal communication skills in English, especially in telephone skills.
Proven excellent interpersonal skills and ability to work successfully in a team environment.
Great organizational and multi-tasking skills; detail oriented.
Show successful experience in the ability to enthusiastically press into action collection efforts.
Demonstrate a good understanding of general business operating procedures and be proficient in data entry.
Typical Physical Activity:
Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.
Typical Environmental Conditions:
Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.
Travel Requirements:
None
Education:
Some business experience.
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.
Alsco Uniforms is an Equal Employment Opportunity Employer.
Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.
Revised: 04/08/2024
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$33k-40k yearly est. 2d ago
Collections Representative
Teksystems 4.4
Account specialist job in Phoenix, AZ
*Step into a role where your empathy and problemsolving skills genuinely change homeowners' lives-while you grow your career in mortgage servicing.* *Job Title:* Collections Representative
*Shift:* Training M-F 9:00 AM-6:00 PM (3 weeks); then 7:00 AM-4:00 PM *or* 9:00 AM-6:00 PM
*Job Description:*
* Contact homeowners to resolve delinquency and discuss fees/credit impacts.
* Perform skiptracing and document all collections activity in platform.
* Establish payment arrangements (extensions, modifications, forbearances, repayment plans).
*Qualifications:* 1+ year collections/loss mitigation (3+ years preferred); FDCPA/FCRA/TCPA knowledge; CRM tools (Google Workspace, Zendesk, Salesforce); skiptracing and loan calculation experience.
*Job Type & Location*This is a Contract to Hire position based out of Phoenix, AZ.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Phoenix,AZ.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 2d ago
Specialist, Client Optimization
Indeed 4.4
Account specialist job in Scottsdale, AZ
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
**_This role is a hybrid position, requiring Tuesdays and Wednesdays in-office in our Scottsdale, Arizona location. Additionally, the working hours for this role is Monday through Friday from 9 am to 6 pm Arizona time from November to March, and then Monday through Friday from 8 am to 5 PM Arizona time from mid-March to November._**
As a Client Service Specialist in our Scaled Business Success (SBS) team, you'll support all clients in our small business segment at different points in their life cycle with Indeed. You'll assist clients via phone, chat, and email to help them resolve any issues they may have with their accounts or to educate them on how to maximize their accounts effectively to achieve their hiring goals. You will have the opportunity to work with Indeed's product suite and partner with internal teams to help deliver an outstanding experience on each and every interaction.
**Responsibilities**
+ Have a consultative approach to assess the client's pain points and suggest a solution approach to "WOW" them.
+ Become a go-to person for Indeed products across our ever-growing suite of products. Educate our clients so that they get the most value from Indeed.
+ Be motivated to achieve Client-centric KPIs such as CSAT and Conversion.
+ Working in a team-centred environment where continuous learning and experimentation is your day-to-day
+ Partner with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems and propose solutions.
**Skills/Competencies**
+ 1+ years experience in customer service or business-to-business client support
+ Proven experience in online advertising, search engine marketing (SEM), pay-per-click (PPC) advertising, recruitment advertising, or staffing agencies preferred
+ Learn and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one.
+ Passionate about helping customers find a resolution to their problems
+ Willing to work well under pressure, multi-task and prioritize responsibilities
+ Flexible to work in a changing environment and seek feedback to incorporate it into your work style
+ Motivated to handle a high volume of inbound volume each day influencing positive client outcomes
**Salary Range Transparency**
Scottsdale 22.30 - 29.33 USD per hour base.
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** !
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the well-being of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
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**AI Notice**
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
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Reference ID: 46445
$31k-46k yearly est. 14d ago
Customer Retention/Billing Specialist
Matt Woosley-State Farm Agency
Account specialist job in Phoenix, AZ
Job Description
State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communications.
QUALIFICATIONS:
Must have Arizona Property and Casualty License
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$29k-39k yearly est. 4d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Phoenix, AZ
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 28d ago
Accounts Payable Lead
Tri Pointe Homes 4.6
Account specialist job in Scottsdale, AZ
Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we're redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services-including mortgage, title, escrow, homeowner's and title insurance-all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that's shaping the future of the industry, apply to join our outstanding team.
Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Scottsdale, AZ, as an Accounts Payable Lead. This position is hybrid working out of the Scottsdale Operations Center.
Job Details
Position Summary:
Provides financial and administrative support by ensuring payments are completed. Processes,
verifies and reconciles invoices according to established policies and procedures in an efficient,
timely and accurate manner. AP Lead is the point person on the team for divisions to ask questions, solve complex vendor issues and questions, maintaining our payment schedule to ensure vendors are paid accurately and on time, and managing the direct reportsteam work loads. Ensure that all invoices are properly allocated loan-level, as appropriate, and to the underlying divisional branches.
Responsibilities:
* Train new hires in all areas of Accounts Payable
* Perform and/or assist with weekly check runs and ACH
* Void and reissue payments
* Run Positive Pay in secure bank portals
* Update the AP Project list for direct reports and distribute new projects as they develop
* Work closely with vendors to reconcile outstanding agings or when problems arise
* Point person to answer questions from management, divisions and Accounting team members regarding problem invoices, agings, miscodes and process issues
* Special projects as assigned
* Timely code invoices to the proper general ledger account and cost center and ensure proper approvals
* Positive pay validation; research and resolution for exceptions
* Update/maintain accounts payable procedures
* Accounts payable month end close
Job Requirements
Qualifications: .
* A minimum of 5 years of accounts payable experience required, preferably in a mortgage bank, homebuilding, or construction organization
Skills:
* Exposure to mortgage or escrow, title and closing process for real estate transaction desired
* Familiar with vendor payment processes and procedures
* Work in a fast pace environment (Approx. process 500+ invoices per week)
* Highly organized and able to work independently
* Adaptable and flexible working style; ability to quickly adjust to changing priorities
* Maintains ownership of processes within area of responsibility
* Strong attention to detail
* Strong communication and listening skills; able to articulate ideas/issues, improve and document business processes
Physical Requirements:
* May be sedentary for extended periods, 4 or more hours per day
* Visual acuity for detailed computer work
* Using fine motor skills for tasks requiring precision such as typing
Position is hybrid (not fully remote) and located in Scottsdale, Arizona
Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company
Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.
At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company's strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices.
We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.
$45k-58k yearly est. 32d ago
Client Engagement Specialist 2nd
Keys To Change
Account specialist job in Phoenix, AZ
Become a Part of Something Big! Our mission at the Keys to Change campus is to create a safe, engaging, holistic community that empowers people to end their homelessness and create positive, long-term changes. We offer a dynamic work environment where your ideas and critical thinking skills will be valued and your contributions will directly influence the lives of those in need. We are looking for individuals who are ready to be part of something bigger than themselves, who want to challenge the status quo. At Keys to Change, your work will matter, your voice will be heard, and together, we will transform lives and strengthen communities Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including 100% towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule. I Summary The Respiro Client Engagement Specialist, 2nd Shift reports directly to the Respiro Manager. This position will provide direct service to individuals whom utilize Respiro by way of outreach and engagement to seek specifically to connect individuals experiencing homelessness with permanent housing, physical and mental health services, and other necessary resources to assist in ending their homelessness. Respiro is a transitional shelter operated by the Human Services Campus. Respiro is intended to be a 24 hour space where those that are unhoused and unsheltered are able to have a place of respite as they engage in services necessary to end their homelessness. II. Essential Functions
Customer Service; committed to treating all clients, visitors and staff with dignity and respect.
Use critical thinking to collectively problem solve with clients to remove barriers to housing.
Provide accurate and comprehensive information to clients.
Effective communication skills, written and verbal, with variety of audiences and range of personality types.
Assist the HSC Behavioral Health Specialist (BHS) to coordinate appropriate care for clients that may need a higher level of care.
Monitor shower and restrooms utilization to ensure access to all clients.
Participate in mandatory trainings and weekly meetings.
Maintain organized work area.
Enforce all Client Rights and Responsibilities and abide by HSC Policy and Procedures.
Engage clients with a welcoming and positive attitude.
Update resources regularly to ensure accurate information distribution.
Apply critical thinking in finding quick solutions to individual homelessness.
Assist clients that are assigned to navigators/case managers with document collecting and uploading into HMIS when those staff are offsite.
Document client interactions in the Homeless Management Information System (HMIS) clearly and effectively.
III. Minimum Qualifications Must have a high school diploma or equivalent; a minimum of one year relevant employment experience, knowledge of homeless resources and the ability to work with individuals with diverse needs. Must be able to communicate clearly and professionally, work as a team player and at times, independently; the ability to multitask, work in a face paced environment and maintain a calm demeanor in high stress situations. Must demonstrate personal responsibility and integrity; show initiative and an ability to work independently; with a sensitivity to cultural diversity.
Required Functional Abilities
Written and verbal communication skills (Spanish a plus).
Demonstrated ability to communicate effectively and professionally with staff, clients, and other external contacts.
Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment.
Valid Drivers License/Clean 3 year MVR.
Mobility sufficient to conduct regular duties within a normal office environment.
Ability to lift up to 20 pounds in order to safely manage office supplies and equipment.
Background check and fingerprint card are required for employment
$29k-49k yearly est. 60d+ ago
Client Specialist Key
Knitwell Group
Account specialist job in Mesa, AZ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01173 Dana Park Village Square-Mesa,AZ 85204Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$29k-49k yearly est. Auto-Apply 6d ago
Senior Accounts Payable Specialist
Healthcare Outcomes Performance Company 4.2
Account specialist job in Phoenix, AZ
Benefits:
Salary- $28.00-30.00 an hour
Competitive Health & Welfare Benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
ESSENTIAL FUNCTIONS
Responsible for reconciling vendor statements promptly
Resolving parked and blocked invoices as well as debit balances
Onboarding and Maintaining AP Vendor catalog.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Assist with AP Close Items
Comply with federal, state, and company policies, procedures, and regulations.
Demonstrated knowledge of computer systems to include proficient use of accounting software.
Code documents according to company procedures.
Reconcile or note and report discrepancies found in records.
Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
Processes invoices for correct account information and dollar amounts with two way and three-way match
Responds to vendor inquiries and processes associated with correspondence.
Establishes and maintains effective communication with physicians, employees, and outside vendors.
Provide training (informal and formal) to lower-level AP employees, review and assist accounting team with work assignments.
Recommend process improvements and procedures as necessary.
EDUCATION
High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
Minimum of 5-7 years' experience with accounts payable including experience with accounting software.
Experience with the organization's current accounting software is preferred.
Healthcare AP experience is a plus!
Excel experience is required - Pivot Tables, V-Lookup.
REQUIREMENT
Able to work as a cross-functional team player as well as independently.
Function successfully in a fast-paced environment while maintaining accuracy in completing tasks.
$28-30 hourly 60d+ ago
Client Stabilization Specialist
Community Bridges Inc. 4.3
Account specialist job in Phoenix, AZ
Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging, The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals.
Skills/Requirements
Highschool diploma or GED is required.
Minimum of six months of recovery from substance use and/or mental health disorders required.
1-3 years of full-time health care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
Valid Identification required
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures is preferred but not required.
Will complete CBI Peer Certification within 90-days of being hired.
Arizona Fingerprint Clearance Card (program specific)
CBI Offers an excellent benefits package!
Generous PTO accrual (5 weeks!),
Medical, Dental, Vision, Disability, Life, Supplemental plans
Hospital indemnity/ Critical Illness,
Pet Insurance,
Dependent Care Savings, Health Care Savings,
401K with employer match - 100% vested upon enrollment,
Wellness programs,
Tuition Reimbursement and Scholarship Programs, incentives, and more!
Very Competitive pay rates
CBI is growing and expanding our services!
We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
*For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *
CBI Values your Career and have lots of growth opportunities!
Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our Facilities
Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
$27k-32k yearly est. 8d ago
Group Housing and Billing Coordinator
Sitio de Experiencia de Candidatos
Account specialist job in Scottsdale, AZ
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$38k-54k yearly est. Auto-Apply 11d ago
Collections Senior Specialist
Valon Mortgage, Inc.
Account specialist job in Phoenix, AZ
About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.
Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry.
As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it.
Client Experience at Valon
The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership.
About the Role
We're seeking a Collections Senior Specialist to collect debt and resolve homeowner issues in real time. The ideal candidate is a self-motivated individual who is able to easily adapt to a fast-paced environment.
Responsibilities
* Contact homeowners via phone and email regarding the status of their accounts, associated late fees, and credit reports while adhering to relevant company procedures and consumer privacy laws.
* Perform skip-tracing to locate homeowners with incorrect contact information.
* Assist and support homeowners dealing with financial difficulty by establishing trust, identifying mutually agreeable payment arrangements, and maintaining excellent customer service.
* Meticulously document all inbound and outbound collections efforts within the company platform.
* Arrange and submit homeowner accounts for extensions, modifications, forbearances, and repayment plans.
* Mentor other Collections Specialists, leading departmental projects and initiatives as required.
* Collaborate with the Loan Administration and Default Servicing departments and other members of the Client Experience department to resolve account discrepancies.
* Identify gaps in processes and recommend improvements.
* Test various contact center tools and platforms.
Minimum Qualifications
* 3+ years of collections experience.
* Previous skip-tracing experience.
* Previous experience with conducting loan calculations (e.g. calculating amortization schedules, APR, and simple interest).
* Previous experience with Google Suite, Zendesk, Salesforce, and other common CRM systems.
* Previous experience with using workforce tools or partnering with workforce management teams.
* Previous experience with handling sensitive documentation.
* Comprehensive knowledge of industry regulations (e.g. FDCPA, FCRA, and TCPA).
* Excellent time management skills.
* Ability to assess homeowner needs and overcome objections.
* High School Diploma or equivalent
Location
* On-site (Phoenix, AZ)
Benefits
* Compensation: Competitive salary and a 401(k) plan-with a 4% annual match!
* Hours: No weekends or late nights required!
* Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!
* Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support!
* Food & meals: In-office snacks and drinks (and Bagel Fridays)!
* Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
* Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!
Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$37k-50k yearly est. Auto-Apply 33d ago
Collections Senior Specialist
Valon Mortgage
Account specialist job in Phoenix, AZ
About the Company
Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses.
Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry.
As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it.
Client Experience at Valon
The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership.
About the Role
We're seeking a Collections Senior Specialist to collect debt and resolve homeowner issues in real time. The ideal candidate is a self-motivated individual who is able to easily adapt to a fast-paced environment.
Responsibilities
Contact homeowners via phone and email regarding the status of their accounts, associated late fees, and credit reports while adhering to relevant company procedures and consumer privacy laws.
Perform skip-tracing to locate homeowners with incorrect contact information.
Assist and support homeowners dealing with financial difficulty by establishing trust, identifying mutually agreeable payment arrangements, and maintaining excellent customer service.
Meticulously document all inbound and outbound collections efforts within the company platform.
Arrange and submit homeowner accounts for extensions, modifications, forbearances, and repayment plans.
Mentor other Collections Specialists, leading departmental projects and initiatives as required.
Collaborate with the Loan Administration and Default Servicing departments and other members of the Client Experience department to resolve account discrepancies.
Identify gaps in processes and recommend improvements.
Test various contact center tools and platforms.
Minimum Qualifications
3+ years of collections experience.
Previous skip-tracing experience.
Previous experience with conducting loan calculations (e.g. calculating amortization schedules, APR, and simple interest).
Previous experience with Google Suite, Zendesk, Salesforce, and other common CRM systems.
Previous experience with using workforce tools or partnering with workforce management teams.
Previous experience with handling sensitive documentation.
Comprehensive knowledge of industry regulations (e.g. FDCPA, FCRA, and TCPA).
Excellent time management skills.
Ability to assess homeowner needs and overcome objections.
High School Diploma or equivalent
Location
On-site (Phoenix, AZ)
Benefits
Compensation: Competitive salary and a 401(k) plan-with a 4% annual match!
Hours: No weekends or late nights required!
Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!
Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support!
Food & meals: In-office snacks and drinks (and Bagel Fridays)!
Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.
Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!
Throughout the interview process, please remember that emails will only be from
valon.com
email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
How much does an account specialist earn in Tempe, AZ?
The average account specialist in Tempe, AZ earns between $26,000 and $57,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Tempe, AZ
$38,000
What are the biggest employers of Account Specialists in Tempe, AZ?
The biggest employers of Account Specialists in Tempe, AZ are: