Azure AB B2C Service Specialist/Lead
Account Specialist Job 15 miles from Tewksbury
Must Have Technical/Functional Skills
1. Azure AD B2C Initial Configuration:
• Set up and configure Azure AD B2C: Execute initial setup, configuration, and deployment of
Azure AD B2C for business units.
• Scripted deployment: Utilize Azure DevOps Pipelines to script deployments and ensure
streamlined, automated rollout processes.
• Custom Policies: Define and implement custom policies, including login and registration flows,
multi-factor authentication, and custom identity providers as needed.
• Application Registration and Configuration: Register applications within Azure AD B2C,
configuring settings to align with business needs, user requirements, and security protocols.
2. Ongoing Maintenance and Support:
• Monitoring and Troubleshooting: Conduct regular monitoring of Azure AD B2C environments to
ensure stability, reliability, and compliance with service-level agreements.
• Issue Resolution and Support: Provide ongoing support for users and applications,
resolving issues related to login, registration, and user authentication workflows.
• Monthly Maintenance: Perform scheduled maintenance, apply updates, and implement
enhancements to improve functionality and address security needs.
• Proven experience in Azure AD B2C setup, configuration, and administration.
• Proficiency with Azure DevOps for scripting and automated deployment.
• Experience with identity and access management, custom policies, and integration of
various identity providers.
• Technical Skills:
• Strong knowledge of Azure AD B2C, Azure DevOps Pipelines, and identity protocols
(e.g., OAuth, OpenID Connect).
• Expertise in scripting and automation for deployment.
• Familiarity with application registration and configuration within Azure AD B2C.
Soft Skills: Excellent communication and collaboration abilities, analytical mindset,
proactive troubleshooting skills, and strong attention to detail.
Roles & Responsibilities
1. Azure AD B2C Initial Configuration:
• Set up and configure Azure AD B2C: Execute initial setup, configuration, and deployment of
Azure AD B2C for business units.
• Scripted deployment: Utilize Azure DevOps Pipelines to script deployments and ensure
streamlined, automated rollout processes.
• Custom Policies: Define and implement custom policies, including login and registration flows,
multi-factor authentication, and custom identity providers as needed.
• Application Registration and Configuration: Register applications within Azure AD B2C,
configuring settings to align with busi ness needs, user requirements, and security protocols.
2. Ongoing Maintenance and Support:
• Monitoring and Troubleshooting: Conduct regular monitoring of Azure AD B2C environments to
ensure stability, reliability, and compliance with service-level agreements.
• Issue Resolution and Support: Provide ongoing support for users and applications,
resolving issues related to login, registration, and user authentication workflows.
• Monthly Maintenance: Perform scheduled maintenance, apply updates, and implement
enhancements to improve functionality and address security needs.
• Proven experience in Azure AD B2C setup, configuration, and administration.
• Proficiency with Azure DevOps for scripting and automated deployment.
• Experience with identity and access management, custom policies, and integration of
various identity providers.
• Technical Skills:
• Strong knowledge of Azure AD B2C, Azure DevOps Pipelines, and identity protocols
(e.g., OAuth, OpenID Connect).
• Expertise in scripting and automation for deployment.
• Familiarity with application registration and configuration within Azure AD B2C.
Soft Skills: Excellent communication and collaboration abilities, analytical mindset,
proactive troubleshooting skills, and strong attention to detail.
Customs Specialist
Account Specialist Job 21 miles from Tewksbury
Customs Broker (East Boston, MA - Onsite Only)
Salary: $60,000 - $85,000 (DOE) + Full Medical Benefits
Mode: Air and Ocean
Experience Required: Minimum 5 Years (Customs Brokerage)
Work Arrangement: Onsite Only (No Remote Work)
Software: CargoWise experience highly preferred
License: Not required, but a plus
Job Overview:
We are seeking a detail-oriented and experienced Customs Broker to join our team in East Boston. The ideal candidate will have a minimum of five years in customs brokerage, handling import compliance, documentation, and communication with U.S. Customs and Border Protection (CBP). CargoWise experience is a strong advantage.
Key Responsibilities:
Process customs entries for ocean and air shipments, ensuring compliance with CBP regulations.
Classify goods using the Harmonized Tariff Schedule (HTSUS) and ensure proper duty assessment.
Work closely with freight forwarders, importers, and carriers to facilitate smooth cargo clearance.
Maintain strong relationships with government agencies (CBP, FDA, USDA, etc.).
Monitor shipment status, address customs holds or delays, and ensure timely releases.
Prepare and submit necessary import documentation (ISF filings, customs bonds, invoices, etc.).
Stay up to date with U.S. import regulations and trade compliance policies.
Utilize CargoWise (if applicable) to process entries and manage data efficiently.
Qualifications:
✔ 5+ years of customs brokerage experience (required)
✔ Customs Broker License (preferred, but not required)
✔ CargoWise experience (strongly preferred)
✔ Knowledge of HTS classification, CBP regulations, and Partner Government Agencies (PGA)
✔ Strong attention to detail and ability to handle high-volume clearances
✔ Excellent communication and problem-solving skills
Benefits & Perks:
✅ Competitive salary ($60,000 - $85,000, based on experience)
✅ Full medical benefits package
✅ Career growth in a well-established customs brokerage team
✅ Stable onsite work environment (no remote work)
If you meet the qualifications and are ready to advance your career in customs brokerage, apply today!
Contract Employee Relations Specialist
Account Specialist Job 21 miles from Tewksbury
Our client in the public health space in Boston is looking to bring on a contract Employee Relations Specialist. Serving in a business partner capacity, this role will support employee relations, investigations, performance management, HR compliance, risk management, policy interpretation, and more.
Responsibilities:
Effectively communicate with leadership to provide direction and guidance on complex employment issues including disciplinary actions, behavior and conduct issues, terminations, leave administration, workplace conflict, and more
Partner with Labor and Employment to manage union grievances, disputes, employee issues and concerns
Manage internal employment investigations process
Provide support to Senior HR leadership, and management staff on employment matters
Consult with management in developing and implementing employee performance improvement plans
Qualifications:
5+ years of HR experience with a focus on employee relations
Experience managing an employee relations caseload
Strong preference for someone with labor relations experience
Management experience preferred
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ***************************
We look forward to working with you.
Beacon Hill. Employing the Future™
Customer Success Specialist
Account Specialist Job 14 miles from Tewksbury
We are seeking a Customer Success Specialist to support, maintain, and build strong relationships with our customers, sales teams, and project managers. This role is the main point of contact for our Retail and Industrial Safety customers, ensuring they receive exceptional service with every order and inquiry. If you have a keen eye for detail, excellent organization, and strong communication skills, we want to hear from you!
Key Results
Deliver responsive, attentive, and personalized service for all customer orders and inquiries.
Work closely with the sales team to exceed territory goals and customer expectations.
Resolve problems and complaints effectively to create a positive customer experience.
Build and maintain strong customer relationships to foster loyalty.
Key Activities:
Respond to all customer and sales inquiries within 24 hours.
Set clear and realistic customer expectations and communicate available solutions.
Collaborate with sales teams to ensure customer satisfaction.
Provide accurate, timely updates on order status, including any changes in order dates.
Review orders for accuracy, make necessary corrections, and report findings.
Coordinate with various departments to ensure on-time order shipments.
Handle freight quoting as needed.
Double-check orders to ensure team accuracy.
Initiate an electronic case form within 24 hours for any customer complaints or issues.
Work with Sales, Purchasing, and Distribution Centers on rush requests to meet critical delivery dates, such as Grand Openings.
Develop and implement a resolution plan for all customer issues within 24 hours.
Actively participate in team meetings.
Areas of Responsibility:
Serve as the main point of contact for key accounts in Retail, Industrial Safety, and Safety Bollard.
Build and nurture strong relationships with key customers, sales teams, and project managers.
Provide non-technical problem resolution by responding to customer inquiries via phone, email, or chat.
Develop and execute strategies to enhance customer satisfaction for key accounts.
Keep internal teams informed about key customer needs and challenges.
Record customer activities and product information using a customer relationship application or database.
Critical Success Factors:
Respond to customer inquiries within 24 hours with complete accuracy, especially related to order management.
Troubleshoot and resolve issues quickly and effectively.
Maintain a 99% order accuracy rate.
Desired Qualifications:
4+ years of experience in a customer service or customer success role
Experience with CRM systems and customer relationship databases
Familiarity with order management processes
Ability to work in a fast-paced, remote environment
Strong time management and prioritization skills
A commitment to delivering exceptional customer service
McCue Corporation is committed to providing equal employment opportunities to all qualified applicants and employees. We do not discriminate based on age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by law. If you require accommodation in the application process due to a disability, please contact Human Resources.
If you are passionate about customer service and thrive in a fast-paced environment, apply today to join our exceptional team at McCue Corporation!
Manufacturing Customer Support Specialist
Account Specialist Job 14 miles from Tewksbury
Technical Support Representative
Schedule: 8:30am to 5pm Monday Through Friday
Responsibilities
Serve as the primary point of contact by promptly and professionally answering phones, chats, and emails to provide exceptional customer service and support
Proactively engage with clients on chat, phone, and email to establish strong relationships and provide exceptional customer success support
Efficiently multitask across different communication channel
Onboard new customers and document their support activities, ensuring a smooth transition and optimal utilization of products and services
Develop personal expertise in the subject matter and proprietary technologies offered to effectively assist customers and provide tailored solutions
Offer ongoing support for optimizing chamber usage and preventive maintenance, ensuring customers achieve the best possible results
Demonstrate proficiency in using Google Suite and Hubspot for various tasks and responsibilities
Maintain a high level of professionalism in verbal and written communication, paying meticulous attention to detail
Provide excellent phone etiquette and customer service, ensuring positive and satisfactory interactions with customer
Education and Experience
BA/BS degree with 2-3 years of experience
Able to function in a high transactional sales volume environment
Proficiency with Hubspot (CRM) and Google suite preferred
Account payable Analyst
Account Specialist Job 21 miles from Tewksbury
Hi Everyone,
Good Morning!!!
We are seeking a detail-oriented Accounts Payable Travel & Expense Specialist to manage and support day-to-day travel and expense reimbursement processes across the organization. This role is critical to ensuring timely reconciliation, policy compliance, and seamless support for employees and executives in the areas of travel, expense reporting, and credit card management.
The ideal candidate will have strong communication and organizational skills, proficiency with expense management systems, and experience handling corporate credit card programs and travel support operations. You'll be a core member of the Accounts Payable team, partnering closely with Finance, Procurement, and external vendors to improve processes and ensure a high level of service.
Customer Support Specialist
Account Specialist Job 4 miles from Tewksbury
Customer Support Representative (Hybrid - Wilmington, MA)
Full-Time | Permanent | $55,000-$70,000 + 5% Bonus
2-3 Openings Available
Are you a customer-focused professional with B2B experience and a knack for technical products? We're hiring Customer Support Representatives to join a fast-growing, industrial manufacturing company based in Wilmington, MA. These are permanent, full-time roles with long-term career potential and excellent opportunities for growth.
Schedule & Location:
Training/onboarding will be fully onsite
After onboarding, the role will transition to a hybrid schedule (4 days onsite, 1 remote)
Key Responsibilities:
Handle inbound inquiries from business clients (B2B), delivering high-touch, white-glove service
Understand and support a technical product line used in industrial and cleanroom applications (e.g., food & beverage manufacturing, pharmaceutical environments)
Provide accurate information on product specs, order status, and lead times
Enter and manage data using ERP and CRM systems (SAP-1 experience is a big plus)
Collaborate with internal teams (sales, engineering, warehouse) to ensure customer satisfaction
Troubleshoot and resolve issues with professionalism and urgency
What We're Looking For:
1-3 years of B2B customer support or inside sales experience
Experience working with CRM/ERP systems; SAP-1 is a strong plus
Excellent communication and problem-solving skills
Ability to grasp and articulate technical product information
A proactive, customer-first mindset with attention to detail
Why Join?
Competitive hourly pay ($55K-$70K base + 5% bonus)
Hybrid work model with strong onboarding and support
Growth-focused company undergoing exciting transformation
Tight-knit team and collaborative environment
Hands-on experience with global clients and high-demand products
If you're looking to build your career in customer support and thrive in a technical B2B setting, we'd love to hear from you!
Pharmaceutical Customer Experience Specialist
Account Specialist Job 8 miles from Tewksbury
Must be able to work 4 AM-12:30 PM EST.
We are seeking an experienced and proactive Customer Experience Specialist to join our team in a remote role that blends Customer Service and Customer Experience responsibilities. This position is critical to bridging operational support and long-term relationship management, primarily for our international customers, especially during early morning hours-but also extending support to other customer segments as needed.
In this role, you will take ownership of onboarding, training, and sustaining strong partnerships with our global network of Pharmaceutical Manufacturing Facilities (PMFs). You will act as a trusted clinical and operational resource for our international stakeholders-ensuring platform adoption, regional consistency, and a superior customer experience.
This role requires flexibility and availability to work the assigned shift from 4:00 AM to 12:30 PM EST, Monday through Friday, including select holidays as needed.
Key Responsibilities:
Onboarding & Training:
·Lead the onboarding process for all PMFs across platforms.
·Collaborate with cross-functional teams to ensure onboarding requirements are captured and implemented.
·Deliver region-specific training and resources to promote operational consistency and success.
·Maintain strong clinical knowledge of all products and their use across various geographies.
Customer Support & Service:
·Serve as the first point of contact for customer inquiries and support issues, particularly during early morning hours.
·Troubleshoot and resolve issues promptly, providing high-quality support aligned with internal SLAs.
·Act as a bridge between immediate customer needs and longer-term experience goals.
Performance Monitoring:
·Monitor usage and performance metrics to ensure adoption and adherence to best practices.
·Proactively identify and address early-stage performance issues through regular engagement.
Customer Engagement & Relationship Management:
·Conduct proactive check-ins to support operational health and build strong customer relationships.
·Serve as a trusted advisor-answering clinical questions, offering guidance, and championing customer needs internally.
·Provide dedicated support across time zones to ensure responsiveness and reliability.
Cross-Functional Collaboration:
·Partner with internal stakeholders, including Customer Support, Product, and Clinical teams, to resolve escalations and improve processes.
·Share customer feedback and insights to drive continuous improvement across the organization.
Shift & Flexibility:
·Work the designated shift from 4:00 AM to 12:30 PM EST, Monday through Friday.
·Be available to work holidays and adapt to scheduling needs to support global operations.
Experience & Education:
2-3+ years of experience in customer success, support, clinical onboarding, or a related field.
Background in radiopharmaceuticals, biotechnology, or healthcare is strongly preferred.
Experience supporting international customers across diverse cultures and regulatory environments.
Skills & Abilities:
Strong clinical and operational acumen, with the ability to communicate effectively across technical and non-technical teams.
Proven ability to manage multiple priorities in a fast-paced, matrixed environment.
Excellent communication, interpersonal, and relationship-building skills with a polished, professional presence.
High emotional intelligence (EQ) with the ability to navigate complex customer interactions with empathy, patience, and adaptability.
Strong cultural awareness and ability to work effectively across global customer bases; proficiency in Spanish or French is a plus.
Technical Proficiency:
Proficiency with CRM systems and customer success platforms.
Familiarity with onboarding dashboards, reporting tools, and customer data
Sea Import Customer Care Specialist
Account Specialist Job 10 miles from Tewksbury
Abacus is looking for a Sea Logistics Customer Care Specialist in the Boston, MA area.
The Sea Logistics Import Coordinator is responsible to process Sea Logistics shipments with high accuracy by using proprietary forwarding applications. Execution shall be performed in line with company operational procedures, Sea Logistics standards, and compliance guidelines with a focus on ensuring operational excellence and customer service in collaboration with other team members.
Your Responsibilities:
~Coordinate with shippers, truckers, and steamship lines for the Import of shipments; the complete process of shipment includes arranging for cargo collection and inland transportation, booking, document preparation, follow up with tracking and tracing, data quality requirements, FSL, problem identification/resolution were capable/authorized, ensure the highest level of data quality by processing the shipment accurately and review and ensure alignment of shipping instructions (SOP's/ABT, SIC…) including to clarify any deviations/conflicts taking country regulations, import compliance and rate and routing information into consideration
~Compliance with US Trade Control Laws and Regulations, be responsible for ensuring the quality of documents incl. match between data entry and documents, proofreading of commercial documents and OBL, manage vendors and exceptions including shipment rolling and monitor files for profitability including validation of buying vs selling rates and credit limits, reporting of deviations to P/L (owners) if not resolvable at desk level.
~Monitor operational performance of carriers and other vendors and escalate/create awareness if performance and commitments are not being delivered, DGM (Dangerous Goods) Compliance, if applicable, resolve issues respective to meeting client requirements, data input and general customer service inquires and ensure the highest quality of Customer Service.
~Responsibilities include maintaining communication with vendor, shipper, customer, carrier, and overseas offices throughout the process, handling and managing all customer contact at the file level regarding exceptions, increasing customer service satisfaction and business share through proactive and regular customer contact, and overall responsibility for file maintenance, FSL, timely and accurate billing, job costing forecast accuracy, e-filing and KPI's.
~Resolve billing discrepancies and discrepancies against client SOP's, ensure approval for credit notes and/or invoice reversals before issuance and timely distribution of billing packages and commercial documents in accordance with shippers, and/or destination country requirements
~Initiate and resolve any rate discrepancies, immediately report problems, operation disputes, or discrepancies to the supervisor, manager, divisional manager, or branch manager, work with Sales on Account implementation, ensuring a smooth transition from sales to operations and read and work in accordance with Quality Management Work Instructions and QHSE procedures.
Onsite 4-5 days a week
Account Representative- Dock and Door
Account Specialist Job 37 miles from Tewksbury
Account Rep Dock Door
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient, and ergonomic lift truck possible to lower their total cost of ownership.
This position is based out of Crown's Franklin, MA, branch and will cover the surrounding areas.
Job Responsibilities:
Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
Develop existing accounts and seek new business.
Analyze opportunities, identify key personnel, and develop strong business relationships.
Consult and problem solve to enhance the Company's position in existing and target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, and forecasts.
Develop and conduct product demonstrations and sales presentations.
Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
Participate in initial and ongoing training programs locally and at the New Bremen, Ohio, corporate headquarters.
Qualifications:
High school diploma or equivalent. A bachelor's degree in business management, marketing, entrepreneurship, professional selling, or a related business program, or several years of successful sales experience, is a plus.
Knowledge of the entire sales process.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, sense of responsibility, self-motivation, and ability to work in a team environment.
Intermittent computer skills, including a working knowledge of Microsoft Office Suites.
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Work Authorization:
Crown will only employ those legally authorized to work in the United States. Sponsorship will not be provided for this position. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls, please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Account Representative
Account Specialist Job 30 miles from Tewksbury
Whether you're just starting out or seeking to advance your career, you'll find abundant opportunities and great people at Coastal Consultants. We're always looking for smart and talented people who aren't afraid of hard work and make a difference. If you're positive, tenacious, and interested in a career providing accelerated advancement into client management, you would fit in well at Coastal Consultants.
Coastal Consultants is hiring Entry Level Sales Reps. This position involves responsibilities in:
Sales & marketing
Building relationships with clients to drive sales retention
Client account management
Face to face sales and marketing
Working in the technology and communications industry
Coastal Consultants is NOT a call center and does NOT do any cold calling or phone sales
Coastal Consultants cross-trains all employees within leadership development which includes:
Interviewing & talent sourcing
Training a sales team
Team building to improve company culture
Employee retention
Philanthropic community involvement/planning
Public speaking to become a stronger leader
Business planning
The management & sales team at Coastal Consultants offers an environment where our employees ideas are not only heard but implemented. We offer a team based and structured environment, however employees are expected to be self-disciplined in managing their own time and work schedule.
Requirements
Customer service, sales, or marketing experience
Some college
Problem solving & leadership skills
Ability to work individually or in a team
Qualified candidates must possess excellent interpersonal communication skills and a high level of professionalism & integrity. Public speaking skills for presenting to groups are a plus.
We believe quality business depends on having a team of varying backgrounds, resources, and skills. Our philosophy of 100% internal, merit-based, organic promotion and growth guarantees career opportunities and the growth potential for our team to realize their goals, regardless of previous experience or personal background.
HYBRID Revenue Cycle Specialist III - 241398
Account Specialist Job 17 miles from Tewksbury
Overview: The Revenue Cycle Specialist performs a wide spectrum of billing functions to minimize accounts receivable and enhance collection performance. This position is relied upon to train staff and work on any activity within the team with little supervision. Utilize electronic medical billing systems as well as in depth advanced knowledge of medical billing and insurance rules and regulations to resolve accounts receivables issues. This position serves as the primary resource on complex issues and specified duties. They will be doing medical, dental, behavioral health, and ER billing so we can consider candidates from any of these backgrounds. Any KPI's will vary based on which specialty they are aligned to, so she didn't provide us with these.
Responsibilities:
Meet deadlines and productivity standards for EPIC work queues, including but not limited to: Insurance verification (Epic RTE), Denials (research root cause, identify trends, correct, appeal), Claim Edits (ensure clean claim submission) & Transaction history (track claim submission and payor response)
Work the priority EPIC work queues , projects and/or accounts and provide immediate feedback to management.
Utilize payor websites to research policies and coverage eligibility for use in claim adjudication, trend identification, and application for process improvement.
Utilize MS Office, with an emphasis on Excel to document, trend, and communicate workflow assignments, trends, and information vital to performance.
Apply transfers and/or adjustments to invoices as necessary to complete the resolution of each invoice.
Knowledge of ICD-10, Modifiers,Revenue Codes, HCPCS and CPT codes.
Coordinate data to complete special billing projects based on contractual obligations and regulatory demands.
Apply knowledge of insurance rules and regulations to interpret new insurance/HCFA/UB/HIPAA information and report potential impact.
Work along Patient Accounts Leadership with various payors as part of the contact group responsible for updates and information required to assist others in the organization.
Participation in various projects and testing of updates for evaluation and implementation.
Important: The Revenue Cycle Specialist will be tracked on performance and they will be provided with equipment (monitor and laptop). This position will be primarily remote but the talent will need to be available to go onsite as needed - typically ends up being 1-2 times per month.
Schedule/Shift: Monday-Friday 8:30am-5:15pm with a 45 minute unpaid lunch and a 15 minute break (all will be scheduled)
Accounts Payable Specialist
Account Specialist Job 44 miles from Tewksbury
Our client, in Dover, NH, has an immediate opening for an Accounts Payable Specialist. This is a great opportunity for someone who likes working in a fast-paced environment. The ideal candidate will have 2 years of experience in high-volume AP processing, who is seeking to grow career.
Role: AP Specialist (Temp-Hire)
Location: Dover, NH (On-Site)
Pay: $25/hour
Duties:
* Full-Cyle AP processing (audit) of all invoices
* 2-way Matching, batching and sorting
* Weekly check runs
* Accounts reconciliation and 1099 (annual)
* Work with vendors to resolve discrepancies
Skills:
* 2 years of AP experience
* Accounting ERP experience
* Intermediate MS Excel
* Must be accurate and detail-oriented
* Experienced working with vendors
For immediate consideration, please call Francis at ************ or email
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Contracts and Billing Specialist
Account Specialist Job 26 miles from Tewksbury
Job Title: Contracts & Billing Specialist
Department: Business Offic
e Mission: Advocacy • Empowerment • Opportuni
ty Summa
ry: Coordinates billing and maintains accounts receivable records by performing the following duties. Complies with all principles of Human Rights, D.P.P.C., Department of Developmental Services, the Division of Medical Assistance and all other applicable funding regulations as adhered to by Lifewo
rks.
Essential Duties and Responsibilities (Other duties may be assig
ned):Prepares and completes billing to DDS contracts for agency programs on a monthly b
asis.Prepares/monitors monthly spreadsheets tracking units and funding used for Lifeworks DDS cont
racts Serves as backup for billing and posting for Day Hab, AFC, and Harbor Prog
rams.Supports the billing processes of LES prog
rams.Supports reconciliation of A/R accounts on a monthly b
asis.Prepares Trial Balance and Monthly reports for Contract S
ales.Maintains all files for Accounts Receivable rec
ords.Prepares and mails monthly statements for Client Fees and contacts all overdue accounts to collect f
unds.Updates contract trackers and supports communication with all pertinent agency s
taff.Assists the Contract Billing Manager to prepare all contracts when amendments are requ
ired.Books Accounts Receivable transactions for DDS contracts and other items assi
gned.Assists the Contract Billing Manager in maintaining and communicating about all billing guides, procedures, and upd
ates.Assists with related special projects as requ
ired.
Qualifica
tions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential fun
ctions.
Education and/or Exp
erience:
College degree and/or five years' related experience and/or training; or equivalent combination of education and experience primarily in accounting/billing processing . Strong computer skills including spreadsheet/database management and MS Office suite including Excel, Word and PowerPoint. Great Plains and MAC experienc
e a plus.
Langua
ge Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write and proofread routine reports and correspondence. Ability to speak and present effectively before individuals or employees of an or
ganization.
Mathemat
ical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpr
et bar graphs
Reas
oning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.
Vehicle/Travel:
Requires a legally insured and inspected automobile for use to be presented at work and available for use during working hours. If the program has an agency vehicle, staff are expected to dr
ive it as needed.
Certificates, Licens
es, Registrations:
Valid and current driver's license from the
state of residenc
y.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to handle or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ab
ility to adjust f
ocus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.The noise level in the work environm
ent is usual
ly moderate.
Disclaimer:
This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between
an employee and Lifeworks.
Collections Coordinator
Account Specialist Job 49 miles from Tewksbury
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Responsible for collecting and processing accounts receivable.
Essential Job Duties
Assist team members and leaders in collection efforts.
Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account invoices, or COD account invoices.
Provide outbound communications, such as calls, faxes, and collection letters to Customers and Company employees from other departments and locations as requested by leadership.
Provide support to leadership with inbound communications as needed.
Prepare and send external mail and overnight packages originating from Collections staff.
As assigned, manage inbound and outbound communications to/from Group email boxes.
Assume other duties as assigned.
Supervisory Responsibilities
Not responsible for supervising employees.
Minimum Requirements
Education & Experience
Bachelor's Degree or equivalent work experience.
1+ years of related experience required.
Preferred Requirements
No Preferred Education Required.
2+ years of experience in business-to-business collections.
Knowledge/Skills/Abilities
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others, and make presentations to departments or middle management.
Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Handle multiple tasks or projects simultaneously with moderate complexity.
No additional competencies required.
Essential Physical Demands/Work Environment
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
Travel may be required periodically, including overnight stays (contingent on position requirements).
Must be able to lift up to 25 pounds.
Benefits:
Health/Dental/Vision Insurance
Paid Time Off
401k with Generous Company Match
Company Paid Life Insurance and Long-Term Disability
Short-Term Disability
Employee Assistance Program
Tuition Reimbursement
Employee Discounts
Join us for an exciting career journey with positive, driven individuals.
Lead Satellite Attendant B, [Boston Day & Evening Academy] [7:00a - 1:00p] FNS (Temporary Vacancy) (SY24-25)
Account Specialist Job 21 miles from Tewksbury
This a Temporary Vacancy for the Lead Satellite Attendant B. This position is expected to close at the end of the current (SY2425) School Year.
General Information
JOB TITLE: LEAD SATELLITE ATTENDANT B, [BDEA] FNS
FTE: 1.0 [6 hours/day]
Job Code: Satellite Attendant
The cafeteria satellite attendant is a staff member who assumes the responsibilities and duties assigned by the director.
Reports To: FIELD COORDINATOR
Responsibilities:
The related duties include:
safe handling and preparation of food (including cooking the food)
cleaning of service area
presentation of food
record keeping to ensure meal service accountability
cashiering
supervises work flow of other Satellite Attendants
Performance Responsibilities:
Collects statistics from administrative office or classroom for daily attendance, lunches (including teacher's meals) and paid milk.
Accepts deliveries of frozen and cold packs, milk and breakfast kits. Signs all delivery slips.
Heats only the correct amount of frozen packs at the appropriate time and temperature for optimal quality end product.
Presents meals for student pickup in a manner that is appropriate for that individual school.
Attends training meetings as required by Director or Field Coordinators.
Keeps accurate record of meal count using the cash management system.
Completes all required paperwork and submits it at the required time.
Operates equipment properly, maintaining safety standards at all times.
Maintains pleasant working relations with fellow employees, custodians, administrators, teachers and students.
Follow all policies of School Committee and instructions of Field Coordinator relating to safety, sanitation, personnel standards, work techniques and methods of performing duties.
Reports to work as scheduled and signs posted timesheet.
Cleans work area, equipment and tables as necessary.
Works harmoniously with school administrators, custodians, and lunchroom monitors.
Signs in and out for attendance according to principal's procedures.
Reports to satellite meetings and/or is responsible for carrying out procedures as required.
Performs other duties as assigned.
Qualifications - Required:
High school Diploma or GED
Must be Food Safety certified (ServSafe)
Current authorization to work in the United States - Candidates must have such authorization by their first day of employment
Terms: This position subject to the City of Boston residency requirement.
Please refer to the Salary Information section on the Career Site for more information on compensation. Salaries are listed by Union and Grade/Step.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
Client Experience Specialist - Boston, MA Area
Account Specialist Job 21 miles from Tewksbury
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The ideal candidate for this role will be in the Boston, MA area; ability travel to the office as needed to meet in person with clients is required.
The Client Experience Specialist is responsible for directly supporting an assigned book of clients within an advisory practice, in close collaboration with advisory team members to deliver a meaningfully differentiated client experience. You will act as a liaison between Empower and clients to deliver exceptional service and maintain strong client relationships while acting on clients' requests and operational needs. This role is ideal for candidates who are passionate about the client experience and interested in having direct exposure to our highest value advisory clients, working with the team that supports their experience, and is interested in gaining the expertise to pursue additional career development opportunities in wealth management.
What You Will Do
Provide a best-in-class client experience through proactive and reactive client engagements, campaign outreach, and streamlining client request processing
Collaborate with your experienced advisory team to grow and maintain strong long-term relationships with highly valued clients
Proactively identify financial planning opportunities, gather necessary documentation for analysis, and coordinate delivery calls with advisory team
Prepare key client and welcome call summary documentation for advisory team meetings and introductions
Partner with advisory and specialist teams to identify share of wallet increase opportunities and coordinate with the appropriate party
Coordinate between client, advisory team, and trading to gather cost basis, submit for implementation analysis, and initiate portfolio implementation and custom requests
Facilitate client appreciation efforts
Opportunity and sponsorship in gaining certain FINRA licenses necessary for career progression
What You Will Bring
Bachelor Degree in Business or related discipline or equivalent experience
2+ years related work experience in financial services and/or customer experience
Experience working in client services roles
Excellent verbal and written communication skills; detail oriented; able to manage many time-sensitive tasks simultaneously; pro-active self-starter, strong organizational skills and presentation skills
Always composed, professional, and skilled at establishing trust and building long-term client relationships
Proven ability to navigate multiple client needs and arrive quickly at best outcomes
Proficient in or ability to quickly learn: Microsoft Word, Excel, Outlook, PowerPoint, Salesforce, NetX360, and other proprietary and recordkeeping systems
Ability to travel to the Boston, MA office for in-person client meetings is required
What Will Set You Apart
Experience in brokerage trading and trade approval
Motivated self-starter with track record of service excellence
Strong interpersonal skills, team-oriented, and collaborative
Desire to attain, or have already attained preferred qualifications: CFP, CRPC, etc.
Salesforce nimbus (D2C) experience is highly preferred
#PJPW
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
Base Salary Range
$62,400.00 - $85,800.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
04-26-2025
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Client Experience Specialist - Boston, MA
Account Specialist Job 21 miles from Tewksbury
Are you ready to join a team that is redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Specialist to support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Be responsible for providing clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role will report in the office on a hybrid schedule.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Client Specialist Key, Copley Place, Boston
Account Specialist Job 21 miles from Tewksbury
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value "WE CARE":
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01305 Copley Place MA-Boston, MA 02116Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact ...@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Billing Coordinator
Account Specialist Job 39 miles from Tewksbury
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
The Billing Coordinator researches in a fast-paced office environment
for High Volume National Accounts the necessary documentation for
consolidated billing activities while ensuring its accuracy,
accountability and timeliness to the customer. Ensures pertinent
information is included where required. Coordinates weekly sorting and
distribution of daily invoices. Coordinate monthly sorting and
distributing of escalation reports and consolidated invoice. Communicate
with Collectors and National Account Managers. Develop reports for
customer needs. Other duties as assigned.
Additional Information
$18/hr
3 months