Engagement & Retention Specialist
Account specialist job in Urban Honolulu, HI
Engagement and Retention Specialist
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The Impact you'll make:
The HR Engagement and Retention Specialist will work to help establish ABG as the employer of choice by implementing employee engagement strategies; promoting the ABG culture, value and brand; and by creating an exceptional and inclusive employee experience. Under the guidance of the Human Resources Director and working closely with Operations Leadership, Talent Acquisition, and HRBPs, this role will be responsible for helping to develop and maintain programs, policies, and practices focused on retention, onboarding, orientation, and training.
What you'll do:
Ensure retention and engagement strategies are locally put into practice efficiently and effectively
Assist
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peration teams with orientation and onboarding of new employees through the development and enhancement of tools and resources to facilitate the implementation of processes and procedures to improve the new hire experience
Conduct stay interviews with goal of enhancing employee retention strategies
Use employee survey data to assess engagement, enhance processes, and develop action plans
Assist operations management with conducting, tracking, and or evaluating training for associates
Organize virtual and in-person trainings and events to promote employee engagement and help employees feel connected
Support diversity, equity and inclusion initiatives especially as it relates to onboarding and retention
Responsible for tracking employee turnover and focusing on new hire retention at assigned locations
Conduct periodic pulse surveys and quickly aggregate data to help provide leading insights into potential turnover
Collaborate with Operations and HRBPs to look for creative ways to engage, recognize and communicate with the workforce
Partner with Operations, Talent Acquisition, and HRBPs to engage with new hires prior to Day 1 and to help coordinate the hand off of the new hire to the Operations Team
Performs similar or related duties as assigned or requested
What we're looking for:
Bachelor's degree required - Business, HR majors highly preferred
Entry level to 2 years of experience in HR, Talent Acquisition, operations or similar field
Personable and caring person, because relationship building is of utmost importance!
Good interpersonal skills including excellent written and verbal communication skills
Creativity in developing programs and methods
Have a level of empathy that demonstrates the ability to determine what is most important to their audience and work to deliver on expectations
Excellent time and task management skills
Good collaboration and team building skills, with ability to work with all levels and roles of an organization effectively
Passionate about people and have a strong belief in all employees ability and potential to succeed
Ability to adapt to changing priorities and deadlines
Attention to detail and ability to maintain confidentiality in HR matters is essential
Excellent analytical skills
Knowledge or experience with Workday is an asset
Proficient with Microsoft Suite of products
Familiar with various social media platforms and willingness to learn other platforms that can be used to engage with employees
Perks you'll get:
Use of a new company vehicle which includes gas, insurance and maintenance
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
* The annual starting salary for this position is $55,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The fine print:
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
HonoluluHawaiiUnited States of America
Auto-ApplyReceiver Assistant - Full Time, $31.41/Hour
Account specialist job in Kapolei, HI
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Distribution involves working in one or more of the following functions: Outbound (Pick & Consolidate), Inbound (Receiving), Deliveries (Driver), Shipping, Returns and local will call pickups. This includes the following, but not limited to locate, retrieve, and pick products in cartons and totes. Manually load/unload trucks, trailers, and/or wagons. Operate material handling equipment (i.e., pallet jacks, rider pallet jacks, forklifts, etc). Receive, inspect, and stack products/materials. Confirm accuracy and quality compliance of all deliveries through verification, reconciliation, inspection and adherence to Food Safety standards/HACCP. Maintain established sanitation guidelines. Shrink wrap boxes, pallets, and wagons. Perform other warehouse duties as assigned. Ensure FIFO (first in, first out). Responsibilities : Check in deliveries; food, liquor, wine and non food products Ensure and confirm accuracy of deliveries/verifying packing slips to include weighing of products Ensure proper storage, rotation, dating, and of products Maintain sanitation standards for cleaning of all freezers, coolers, walk-ins, storeroom, and the back dock area(s) Ability to utilize/operate receiving equipment (i.e., pallet jacks, rider pallet jacks, forklifts, etc). Fill requisitions from the areas Stock and deliver products Ability to be a self-starter and work independently Be prepared to assist the receiver whenever appropriate Ability to work flexible shifts and days off to include third shift Ability to operate a motor vehicle - must have a valid driver's license and clean driving record for 12 months Ability to read and write English Basic Qualifications : Valid Driver's License and clean driving record (no tickets/accidents/moving violations in the last 12 months) Able to read and write English Willing to contribute and work in a Team environment Strong organizational skills and sense of urgency Guest/client service oriented Able to work in a fast-paced, changing environment Preferred Qualifications: Previous experience in a warehouse/inventory control environment Experience in Food and Beverage and product knowledge Additional Information : SCHEDULE AVAILABILITY: Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The pay rate for this role in Hawaii is $31.48 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: **************************************** d24ad0b8-823f-4e68-a892-2986ccdf7392
Client Success Renewals Specialist
Account specialist job in Urban Honolulu, HI
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Victim Services Specialist - Honolulu, HI
Account specialist job in Urban Honolulu, HI
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
This is a hybrid position, where some prescheduled in-office work will be required.
Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives.
The salary for this position is $43,680
ESSENTIAL FUNCTIONS:
* Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals.
* Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
* Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
* Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
* Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
* Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
* Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
POSITION REQUIREMENTS
* Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
* Bilingual a plus.
* Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
* Reliable transportation to court attendance is required along with a flexible schedule.
* Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
* Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
* Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
* Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
* Strong work ethic with the ability to maintain a high activity level.
* Must have exceptional internal and external customer service orientation.
* Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
* Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
* Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
* Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
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Adventure Readiness Specialist - Service
Account specialist job in Urban Honolulu, HI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary range / Hourly Rate for Hawaii Based Applicants: $19.01 -21.84 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
Provider Call Center Business Specialist
Account specialist job in Urban Honolulu, HI
Collect, analyze, and utilize data and feedback related to the Provider Call Center to provide audit oversight upon predefined contractual criteria and identify opportunities to improve operations between HMSA and the vendor team. This will include direct communication and participation with the Vendor Management Office (VMO) and Transformation Management Office (TMO). Compile reports about incidents, events, and updates regarding provider HHIN and phone inquiry issues and provide database management for any escalations.
Gathers, reviews, and analyzes information to identify trends, issues, and potential problems and solutions related to development and implementation, including but not limited to new products or services, contract deliverables, enhancements to add functionality and/or redesigns of systems, both manual and automated, to improve efficiency, financial models of costing and pricing. This includes reviewing and validating new implementations.
Initiates the development of strategies and tactics based on logical assumptions and facts considering resources, constraints, and HMSA values. Provides critical assessments of information and data about current trends and issues and actively and openly shares with appropriate parties to encourage collaboration for improvement and change. Translates analysis into solutions and/or options for consideration of specific HMSA actions, including business process improvements.
Conducts ongoing research and analysis to assess changing needs of our industry. Provides quality, objective, and professional analysis. Initiate change and evaluate impact.
Communicate with vendor team and internal stakeholders to quickly and accurately obtain or provide information regarding HHIN inquiry and provider call updates.
Works directly with cross-departmental team members to complete tasks and provide status updates. Works with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
Communicates analysis, assessments, recommendations and completed work product through professional written and verbal reports and presentations. Conducts presentations to all levels of the organization (unit meetings, department meetings, management meetings, etc.) and our vendor partner to ensure reporting of quality outcomes are consistent and understood.
Provides guidance and assistance to the vendor team to ensure training programs are up-to-date and effective.
Communicate process changes to vendor to stay current with government and commercial health plans, agencies and other entities' guidelines.
Engages and collaborates with project staff and subject matter experts with the planning and implementation of project and sub project work efforts. Supplies or advises in the development of requirements, reports, budgets, and other analyses, and help solve operational issues and roadblocks.
Organize, maintain, and keep readily accessible, all references, documents, policies, and procedures to ensure accuracy on the part of the vendor.
Read, analyze, and interpret business documents such as HMSA's Medical Policy Manual, plan certificates and Guide to Benefits, statistical data, product development memos and documents published by Blue Cross and Blue Shield Association related to program compliance; the Federal and/or state governments pertinent to the business (i.e. Federal Register, CMS guidelines, Hawaii Revised Statutes (H.R.S). Work collaboratively with the Customer Relations Content Administrator to ensure online resources are up to date.
Ensures all appropriate processes are followed and documentation is completed as required by acting as quality control checkpoint verifying standards are adhered to.
Proactively resolve issues that could impact providers and members and providers.
Maintain knowledge of current health plan and agency requirements.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
Winner's Circle - Customer Service
Account specialist job in Urban Honolulu, HI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
14
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyVictim Services Specialist - Honolulu, HI
Account specialist job in Urban Honolulu, HI
Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed.
This is a hybrid position, where some prescheduled in-office work will be required.
Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives.
The salary for this position is $43,680
ESSENTIAL FUNCTIONS:
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals.
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events.
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services.
Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives.
Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD.
POSITION REQUIREMENTS
Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual a plus.
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
Reliable transportation to court attendance is required along with a flexible schedule.
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment.
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language.
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities.
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments.
Strong work ethic with the ability to maintain a high activity level.
Must have exceptional internal and external customer service orientation.
Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills.
Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job.
Demonstrated commitment, passion and compassion for the mission of MADD.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
#zr
Fiscal Service Specialist II
Account specialist job in Waianae, HI
Fiscal Service Specialist II
REVISION DATE
10/28/2025
PROGRAM
FISCAL SERVICES
POSITION SUMMARY
This position is responsible for maintaining fiscal records, billing, data entry and processing payroll. The position is expected to work within the program and policies directives of the Fiscal Department Program of the Wai`anae Coast Community Mental Health Center, Inc. /Hale Na`au Pono.
REPORTS TO
Fiscal Officer. This position is also guided by the position description, policies and procedures, applicable State and Federal laws, and the standards and requirement of the pertinent professional organizations and disciplines.
CLASSIFICATION
Full Time, Non-Exempt
COMPENSATION
$23.00 - $26.00 Hourly
I. MAINTENANCE OF FISCAL RECORDS
Vendor Files, Check Requests and Voided Documents
1. Process Contractor payments for Child programs.
2. Assist Staff Accountant with weekly checks.
3. Ensures timely (preferably daily) and proper filing of processed check requests into the appropriate vendor files. Filing of all processed check requests must be completed on a weekly basis.
4. On a quarterly basis, randomly reviews vendor files against vendor ledgers for completeness and ensures missing check requests are located and filed.
5. Ensures that voided check requests are properly noted with the vendor credit memo (CM) numbers and a photo copy of the corresponding VOIDED checks are attached to the check requests.
6. Maintains a file of the original VOIDED checks accounted for in chronological order.
Charge Tags and/or Progress Notes and Group Home Client Files
Data Entry
7. Responsible for the maintenance and filing of Child program charge tags according to established filing procedures.
8. Responsible for the maintenance and filing of Adult program charge tags according to established filing procedures.
9. Responsible in maintaining a file of authorization forms for the case management program.
10. Maintains the group home client files- copies of admission, discharge, program enrollment agreements, transfers and authorizations.
11. Maintains a monthly Excel spreadsheet showing progress notes received for each client.
12. Ensures timely receipt of progress notes scheduled to be received by Fiscal every Tuesday from the case management CCS. Informs Staff Accountant of delays in receipt of such progress notes.
13. Responsible for the accurate and proper entries of the progress notes into Medisoft data entry system in accordance with established data entry procedures.
14. Ensures that all received progress notes during the week are entered into Medisoft within the same week of receipt of such progress notes. Informs Staff Accountant of barriers in meeting the scheduled deadline.
15. Responsible for printing the “pre-billing” report as soon as the data entry is completed. Submits claims for payment via Instamed.
16. Responsible for the maintenance of the billing files according to established filing procedures. Billing files consists of the “approved pre-billing reports” and the printed copy of Form 837 or CMS 1500
17. Responsible for entering client information upon admission and discharge into Medisoft on a timely manner. Admission and discharge forms must be posted within three calendar days from admission or discharge of client.
18. May be asked to generate reports for the bi-weekly adult program utilization reporting and monitoring (UR meetings).
Insuranc e Billing of Services
19. Be familiar with the various billing software currently in use.
20. Be trained into using the Medisoft billing software.
21. Using the approved “pre-billing reports” proceeds with entering the billing information into various billing portals Medisoft and Instamed.
22. Reconciles the billing information processed against the “pre-billing reports”.
23. Reconciles the “remittance advice” against the billed services to determine the paid, unpaid and denied billings.
24. Reports to Staff Accountant the known discrepancies and send photocopies of the remittance advice to Adult Services Program Assistant for resolution. Follows up the resolution of the discrepancies within three calendar days. Informs Staff Accountant of the progress of the resolution.
25. Maintains a billing file in accordance with established filing procedures. Billing file will be organized by insurance company and by program on a monthly basis.
26. Provide billing reports for Adult UR meetings.
27. Provides monthly CM client encounter reports for quarterly score card.
28. Responsible for inputting Group Home client information into Medisoft, and assigning a MM code.
29. Does billing for CAMHD and APRN.
30. Entering Transitional Family Home clients and billing for Oahu and Hilo.
31. Provide Medisoft reports for TFH UR meetings.
Other Clerical Duties
Payroll Processing
Payroll Bookkeeping Responsibilities
Processing of Payroll Deductions
32. Photocopy documents, type labels and mail letters as directed
33. Assists in pulling documents, files and reports during agency audits and as directed
34. Prepares vendor files, labels, other fiscal files including payroll files as directed.
35. Shreds confidential documents in accordance with agency policy.
36. Maintains an inventory of fiscal supplies and equipment. Submits supply requests as needed to Executive Assistant.
37. Helps maintain a neat, clean and healthy working environment.
38. Ensures that consumer rights and confidentiality are protected in accordance with agency policy.
39. Learn to process checks and be available as alternate in the absence of Staff Accountant (emergencies).
40. Performs other related duties as may be required.
41. Receives timesheets and verifies accuracy and completeness of payroll information (regular hours, approved PTO hours, supervisor approval and employee signature). Checks the mathematical computations of the hours reported. Ensures approval of PTO by submission of approved PTO requests.
42. Receives and compiles all Personnel Action Forms to be processed for the pay period. Ensures that all information changes are properly inputted into the payroll system: i.e. Changes in payroll deductions, payroll taxes, direct deposit, address changes, status change, 401(k) contributions and loan repayments, TDI, salary adjustments and other payroll deductions.
43. Ensures that all new hires and terminated employees' information are available and accurate at time of input.
44. Occasionally may process manual checks when necessary for unplanned terminations or correction of processed paychecks.
45. Checks the availability of PTO hours requested by the employee for time offs, PTO donations and PTO cash outs.
46. Manages the agency's payroll input system, by printing reports such as: trial payroll, payroll taxes report and payroll deduction summaries for review.
47. Ensures that payroll allocation percentages are regularly updated for changes.
48. Ensures that employee cost centers are updated every pay period.
49. Responds to requests for copies of W2's and pay stub information within established guidelines.
50. These responsibilities will be updated upon the acquisition and implementation of the new payroll software.
51. Maintain PTO spreadsheet to reconcile with ADP records and to make notes whenever there are adjustments to employee PTO.
52. Responsible in maintaining and updating the following payroll related duties:
a. Personnel PERMANENT files.
b. Personnel CURRENT year files-timesheets, approved PTO requests personnel action forms, authorizing documents for payroll deduction i.e. garnishments, 401(k) loans, medical insurances, life insurances, direct deposits, etc.
53. Files the following payroll reports:
a. Payroll registers and other customized payroll reports per pay period.
b. Quarterly Form 941 Federal and State payroll taxes reconciliation (Federal income tax withholding, Social Security tax withholding, State unemployment reports).
54. Prepares the following reports on a quarterly basis;
a. Quarterly TDI report to Hartford Insurance.
b. Quarterly worksite summary report to Department of Labor.
55. Prepares the monthly Group Home roster of Residential Assistants (RA's) for
56. Review by the Group Home Program Manager to determine inactive RA'S.
57. Prints payroll deduction summary and accordingly completes the check request form to pay out payroll deductions within three (3) business days following payroll check date i.e. garnishments, child support, etc.
58. Prepares and submits check requests no later than the 3rd business day of each month for advanced monthly payments of the following:
a. Medical and dental insurance.
b. Pacific Guardian Life - Accounts 100, 101 and 300.
c. Beneflex for Cafeteria Plan deductions.
59. Prepares the supporting journal entry to record in Excel worksheet.
60. Prepares check request for the quarterly premium due for TDI insurance (Hartford)) no later than the 5th business day following the end of the quarter.
61. Reviews the individual PTO used and accrued for each pay period and makes appropriate adjustments when needed.
II. TRAINING
62. Takes down relevant notes while training on the new payroll software and incorporate the same into a step by step procedures manual to complement the operating manual for the new payroll software. The idea is to provide an instructional reference for payroll processing.
63. Cross trains another staff in the new payroll software.
III. OTHER FUNCTIONS
64. Performs other duties as assigned
IV. QUALIFICATIONS
Knowledge / Abilities
65. Knowledge of database management programs and experience maintaining individual data files in a complex management information system.
66. Ability to meet recurring deadlines.
67. Ability to be flexible.
Education & Experience
68. Bachelor's degree in accounting, business administration or High School diploma/GED plus five (5) years of experience, which have led to, required competencies.
69. Experience with the operation and maintenance of management information systems and experience maintaining individual data files.
Physical Requirements
70. Within reasonable modifications, must be physically able to perform efficiently the duties of the position. Any physical condition which could cause the applicant to be a hazard to him/her or to others will disqualify him/her for appointment.
IV. OTHER REQUIREMENTS
71. Valid driver's license and clean traffic abstract within the past three years and ready access to an insured vehicle.
72. Availability to work flexible hours, including nights, weekends and holidays.
73. Provide consent and necessary information for a criminal background check.
74. Consents and submits to drug testing according to agency policy and procedure.
75. Provide a TB clearance and COVID-19 vaccination.
76. Able to complete all physical requirements of the job with or without a reasonable accommodation.
Auto-ApplyHousing Services Specialist
Account specialist job in Laie, HI
Students may only have 5 open job applications at a time. Work Experience: Entry-Level (Foundational) Work Experience Description: Suitable for students with basic foundational knowledge and little to no practical experience, ideal for freshmen or sophomores who have completed only introductory courses.
ᅟ
Job Summary
The Property Management team is responsible for the professional management of on-campus student housing Services. This position will require attention to detail and a strong work ethic.
Primary Responsibilities
* Conducts check-in, check-out and routine inspections.
* Ensures resident compliance with housing standards.
* Provides prompt, professional response and follow-through regarding resident inquiries, problems, and complaints as it relates to the condition of the unit or building.
* Maintains accurate occupancy records.
* Updates and maintains property condition reports by conducting walkthroughs.
* Maintains inventory and distributes cleaning supplies.
* Attends weekly training meetings.
* Performs other duties as assigned.
Requirements
* Able to communicate well in English.
* Proficient in using Microsoft Office Suite: Excel, Work, Outlook, etc.
* Adherence to established team dress code and expectations is required.
* Able to work 19 hours Monday through Saturday between 8 am and 8 pm. Some after-work hours may be required.
* Must be able to prioritize multiple tasks in an efficient manner.
* Ability to work independently and collaboratively.
* Excellent organizational skills.
* Strong verbal and written communication skills.
* Must be team oriented and possess an "upbeat / can-do" attitude.
Job performance will determine continued employment for the following semester.
Education
High School
Work Experience
3 Months General Work Experience
Physical Demands
Work performed outdoors or in uncomfortable, hazardous, or unpleasant circumstances.
Base Rate Per Hour:
14.00
ᅟ
Auto-ApplyBilling Specialist
Account specialist job in Urban Honolulu, HI
Kahala Nui, considered Hawaii's premier Senior Living Community, is looking for a full time Billing Specialist to join our team! The Billing Specialist is responsible for producing and distributing all Resident billing for all departments of Kahala Nui; submitting all Medicare and Medicaid claims and adjustments; collecting and depositing all payments and donations. This position is also responsible for providing the nursing department with current Medicare eligibility information as well as current medical insurance information and ensuring completion of government reports as well as corporate reports. Schedule is Monday - Fridays, 8:00am - 4:30pm
This job is 100% on-site. Remote or hybrid remote work is not available.
This position does not include relocation assistance.
Minimum Qualifications:
Minimum Associate's degree in Accounting preferred
At least 1 year of accounting or medical billing experience
Proof of annual tuberculosis clearance in accordance with state regulations.
Proof of annual Flu vaccination in accordance with Kahala Nui's associate policies.
Benefits:
FREE medical, drug and vision insurance
FREE life and AD&D insurance
FREE on-site parking or FREE monthly bus pass
Company matched 401(k)
Discounted Associate meals and services
FREE on-site fitness center
Flexible Spending Accounts (FSA)
Eligibility to apply for Kahala Nui college scholarships
and much, much, more!
Driver\Data Collector in Hawaii
Account specialist job in Urban Honolulu, HI
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 removable cameras, that are mounted by the driver on top of the vehicle. Cameras image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;Good physical condition;
Must be able to install the cameras on the roof of a vehicle (6 kg in weight and 1 metre in height);
Private monitored parking space for corporate vehicle would be a plus;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms, Google Meet and WhatsApp);
High level of responsibility;
Self-motivated and detail-oriented.
Auto-ApplyDriver\Data Collector in Hawaii
Account specialist job in Urban Honolulu, HI
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 removable cameras, that are mounted by the driver on top of the vehicle. Cameras image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements:
Must have a valid Driver Licence;
Good driving skills and clean driving record;Good physical condition;
Must be able to install the cameras on the roof of a vehicle (6 kg in weight and 1 metre in height);
Private monitored parking space for corporate vehicle would be a plus;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms, Google Meet and WhatsApp);
High level of responsibility;
Self-motivated and detail-oriented.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Accounts Receivables Specialist
Account specialist job in Kailua, HI
Job DescriptionAccounts Receivable Specialist - Kailua
Make an Impact with Your Accounting Skills! Join Kama‘aina Kids, one of Hawai‘i's leading nonprofit childcare organizations, as an Accounts Receivable Specialist. Help keep our programs running smoothly by managing receivables for our Preschool Division from our Kailua corporate office. If you're detail-oriented, love numbers, and want your work to make a difference for keiki and families across the islands, this is the opportunity for you!
Location: Corporate Office - 156C Hamakua Drive, Kailua, HI 96734
Schedule: Full-Time, Monday-Friday
Pay Range: $23-$28 per hour
As an Accounts Receivable Specialist, you'll work with a collaborative finance team that values precision, communication, and teamwork. If you're detail-oriented, dependable, and passionate about making a difference, we'd love to hear from you!
What You'll Do
Process and manage accounts receivable transactions for assigned programs.
Track, reconcile, and report on billing and payment activity.
Partner with Center Directors and families to resolve account questions.
Prepare monthly financial reports and assist with audits.
Maintain confidentiality and accuracy in all financial data.
Investigate and resolve discrepancies.
Support improvements to AR processes and internal controls.
What We're Looking For
Education: Associate degree in Accounting or related field required;
Bachelor's degree preferred.
Experience: Minimum 2 years in accounts receivable billing, collections and reconciliations.
Strong proficiency in Microsoft Excel and accounting software.
Familiarity with ProCare or similar childcare management systems is a plus.
Excellent attention to detail, organizational skills, and communication abilities.
Ability to mentor and support team members when needed.
Customer service focused & people-friendly
Physical ability to lift up to 40 lbs occasionally.
Why Work With Us
Impact: Your work supports programs shaping Hawai‘i's future generations.
Culture: Join a team that values integrity, collaboration, and service.
Growth: Access training, mentorship, and leadership opportunities.
Education Assistance: $1,000 per semester for college courses and $150/month for student loan repayment.
Benefits: Comprehensive health coverage, 401k with a 6% match, paid time off and generous childcare discounts.
See our Career Site for more information on our awesome benefits!
About Kama‘aina Kids
We're Hawai‘i's largest childcare provider, committed to nurturing the whole child and strengthening families and communities. When you join us, you become part of a statewide ‘ohana dedicated to excellence and growth. We're also a Top Workplace for the 5th year in a row!
Apply Today
Bring your expertise and heart for service to a role where your work truly matters. Help us make a difference-one keiki, one family, and one community at a time.
Learn more:
Visit our Career Page!! (******************************
Kama'aina Kids is an equal opportunity employer. We celebrate and support the diverse cultures, perspectives, and experiences within our workforce ‘ohana.
Accounts Receivable, Customer Service Operations
Account specialist job in Urban Honolulu, HI
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Experienced AR Medical Specialist in Office in Honolulu, HI
Account specialist job in Urban Honolulu, HI
Job DescriptionBenefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Opportunity for advancement
Location: Honolulu, HI
Job Type: Full-Time, In-Office
Department: Accounts Receivable, Medical Billing
Reports to: Billing Supervisor or Office Manager
Job Overview: We are seeking a highly skilled and experienced Accounts Receivable Medical Specialist to join our growing team in Honolulu, HI. The ideal candidate will have a strong background in medical billing and accounts receivable processes. This position is based in our office, requiring in-person attendance for daily operations.
Key Responsibilities:
Medical Billing & Accounts Receivable: Manage and process medical claims, ensuring accurate and timely submission to insurance companies.
Insurance Verification & Follow-Up: Verify Patient insurance coverage and follow up on any outstanding or denied claims.
Patient Billing: Work closely with patients to resolve billing issues and answer questions regarding their accounts, providing exceptional customer service.
Denial Management: Review and resolve claim denials, including researching coding or billing issues, appealing decisions, and re-submitting claims when necessary.
Collaboration: Work Closely with the clinical and administrative teams to ensure smooth billing operations and address any billing-related concerns.
Compliance & Documentation: Ensure that all billing practices are compliant with federal regulations, including HIPAA, and maintain accurate documentation of all AR-related activities.
Qualifications:
Experience: Minimum 3-5 years of experience in medical billing and accounts receivable, with a focus on general healthcare services.
Education: High school diploma or equivalent required. Certification in medical billing or coding preferred.
Software Proficiency: Experience with medical billing software and practice management systems. Familiarity with EPIC, NextGen, or similar platforms a plus.
Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with insurance companies, patients, and internal teams.
Detail-Oriented: High attention to detail and accuracy, with the ability to handle complex billing situations and resolve issues independently.
Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and meet deadlines ina a fast-paced environment.
Customer Service: Excellent customer service skills, with a patient and solutions-oriented approach to addressing billing inquiries.
Accounts Receivable/Student Billing Coordinator
Account specialist job in Kailua, HI
Le Jardin Academy is looking for an Accounts Receivable/Student Billing Coordinator (Regular Full-time). Schedule is Monday-Friday, 7:30am to 4:00pm. This position supports the School's student billing, accounts receivable, and cash receipts functions. Bachelor's degree in accounting and/or relevant experience. Proven experience in accounts receivable or a related field. Must be authorized to work in the United States. No phone calls, please. Hourly Pay Range: $22.00 to $25.00 per hour.
Accounts Receivable/Student Billing Coordinator
Job Description
Le Jardin Academy (LJA), located in Kailua, Hawai‘i, is an International Baccalaureate World School offering students a world-class education from pre-kindergarten to grade 12. Founded in 1961, LJA now serves more than 920 students. Its graduates attend top universities across the world and are equipped to positively impact their communities. Our mission is to cultivate a community of learners who embrace hana pono to positively impact the world. As a school community, we value individuality, excellence, innovation, peace, and relationships.
Primary Responsibility:
The Accounts Receivable/Student Billing Coordinator supports the School's student billing, accounts receivable, and cash receipts functions. This position also identifies opportunities for process improvement, system enhancements, and delivery of excellent customer service. The Accounts Receivable/Student Billing Coordinator reports directly to the Accounting Manager and collaborates closely with staff, families, and school departments.
Essential Duties:
Student Accounts & Customer Service
Serve as the primary contact for students, parents, faculty, and staff regarding student tuition accounts.
Provide calm, professional, and helpful customer service.
Assist with collecting past-due accounts and communicate with families as needed.
Accounts Receivable & Daily Accounting
Maintain accurate student accounts by posting charges, discounts, and payments in the accounting system.
Deposit and record cash receipts daily.
Process refunds and manage returned checks.
Perform vault management duties.
Reconcile unrestricted and restricted giving (donations).
Month-End & Audit Support
Complete month-end processes to ensure income and receivables are accurate and complete.
Assist with annual financial and compliance audits.
Policy & Procedure Maintenance
Maintain and update cash receipts and accounting-related policies and procedures.
Protect sensitive information and uphold confidentiality standards.
Professional Development & Additional Duties
Maintain and grow job-related knowledge through training and professional learning.
Support Business Office projects and perform other duties as assigned.
Minimum Qualifications:
Bachelor's degree in accounting and/or relevant experience.
Proven experience in accounts receivable or a related field.
Strong attention to detail and commitment to confidentiality.
Experience with FACTS and Blackbaud Financial Edge NXT preferred.
Performance Expectations:
Listen actively and follow directions.
Respond promptly, professionally, and positively to requests from families, staff, school departments, supervisors, and colleagues.
Work cooperatively and collaboratively within the Business Office and across campus.
Demonstrate accuracy, attention to detail, and high-quality work.
Maintain a positive, professional demeanor.
Communicate clearly and effectively with students, families, and staff.
Use tact and diplomacy in sensitive discussions.
Follow through consistently and meet deadlines.
Manage frequent interruptions and competing demands.
Maintain reliable, regular attendance.
Adhere to school policies, conduct expectations, procedures, and safety protocols.
Physical Requirements:
The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job, with reasonable accommodations as needed.
While performing the duties of this job, the employee is:
Regularly required to use hands and fingers to operate office tools and equipment.
Regularly required to reach with hands and arms.
Frequently required to stand, talk, and hear.
Details:
Department: Business Office
Status: Full-time
FLSA Status: Non-Exempt
Work year: Twelve month
Work hours: Monday through Friday, 7:30am to 4:00pm; occasional extended hours may be required.
Accounts Receivable Specialist
Account specialist job in Urban Honolulu, HI
HouseMart is an established Hawaii-based retail organization built on an entrepreneurial spirit that strives to serve as a symbol of success through our service and commitment to our customers. Our organization currently operates over 30 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. A local family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need.
We are currently seeking an Accounts Receivable Specialist at our Honolulu Support Services office in Mapunapuna. The Accounts Receivable Specialist is responsible for ensuring accurate and timely billing, processing payments, account reconciliation, and collections management. This role supports the Accounting Department by maintaining financial records, resolving billing issues, and assisting with reporting to ensure the company's receivables are collected efficiently and in compliance with company policies.
ESSENTIAL FUNCTIONS:
Projects a high level of AIE (Attitude, intelligence, and enthusiasm) to both external and internal customers.
Prepare and post daily payments, deposits, monthly account statements and ageing reports, and other financial statements according to established procedures.
Manage accounts receivable aging reports, identifying delinquent accounts to collect payments.
Reconcile and report discrepancies to ensure accuracy of financial records.
Process and maintain customer credit accounts.
Keep records of invoices and support documents.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Comply with company policies, procedures, and regulations.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Operate computers programmed with accounting software to record, store, and analyze information.
Strong teamwork and collaboration skills required with the ability to work effectively across other support departments and our retail stores.
Safety and Security
Work in a safe manner to protect yourself, your co-workers and others who may be affected by your actions.
Work together on exercising prevention methods to minimize injury or loss. Suggest solutions to mitigate hazards.
OTHER FUNCTIONS:
Train other employees in standard operating procedures as necessary.
Prints envelopes for statements and remittances.
Other duties as assigned.
COMPETENCIES:
Communication Proficiency
Ethical Conduct
Confidentiality
Time Management
Teamwork
WORK CONDITIONS:
Equipment/Tools Used: Accounting software, internet, MS Office Suite, EAGLE software, Database user interface and query software and basic office equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Work Environment: Works under regular office conditions. Occasional exposure to heat and dust, hazardous equipment (box, openers, scissors, staplers, paper cutter), and supplies (ink, glues, chemicals, paint, etc.)
EXPECTED HOURS OF WORK:
Generally works Monday through Friday. Available flexible hours as needed (including days, nights, weekends, and holidays).
Works at least 40 hours each week.
PHYSICAL DEMANDS:
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Must be able to lift and carry items up to 20 pounds.
SKILLS, KNOWLEDGE & ABILITIES:
Requires attention to detail, concentration, and alertness.
Ability to prioritize and multitask.
Organizes work to complete assignments, maintains accuracy, pays attention to detail, and demonstrates customer service standards.
Evidence of strong confidentiality practices.
QUALIFICATION REQUIREMENTS:
1-2 years of accounting experience.
Proficiency in Google Workspace, Microsoft Excel, and other MS Office applications
Proven ability to interpret and analyze accounting information to address customer inquiries.
Strong customer service and communication skills.
PREFERRED QUALIFICATIONS:
Associate's degree or equivalent combination of education and experience. Bachelor's degree in accounting, finance, or related field preferred.
Experience with account reconciliation, billing, and/or collections preferred.
Experience with various types of accounting software (e.g., QuickBooks, Oracle).
Accounting experience in a retail or multi-entity environment preferred.
FULL-TIME BENEFITS:
Health Plan Coverage (Medical, Vision, Dental)
20% Employee Discount
401(k) with Employer Match
Profit Sharing Program
100% Company Paid Life Insurance
Vacation, Sick Leave, Personal Leave and Holidays
Our success is directly attributed to our employees, and we are looking for our next generation of winning team members.
We are a drug-free workplace and an equal opportunity employer.
Auto-ApplySupervisor, Patient Accounting - Hosp Insurance Collections
Account specialist job in Urban Honolulu, HI
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai'i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. Like an engine, the healthcare industry's revenue cycle has many moving parts and the Revenue Cycle team is comprised of business minded, forward thinking, efficient and analytical people who are dedicated to building a high powered revenue management team that is vital and useful to the organization.
If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** First Insurance Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 31624
**Pay Range:** 72,051 - 90,064 USD per year
**Category:** Management
**Minimum Qualifications:** Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience.
**Preferred Qualifications:** Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Supervisor, Patient Accounting - Hospital Billing
Account specialist job in Urban Honolulu, HI
Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai'i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi'olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women's health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai'i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state.
Our Hospital Billing department ensures that all hospital billing and related activities are conducted professionally and accurately; and also maintains clear communication with clients regarding their bills. We work directly with patients to help them understand their financial rights, and assure that services are delivered in a fair, efficient manner. Our dedicated team maintains and deposits operating cash funds, completes the billing process for claims, performs billing or collection activities, maintains current patient accounts receivable balances and filing, verifies PIMS patient referrals, reviews in-house Medicaid claims, and answers client questions so that our patients feel comfortable and informed about both their health care and their financial relationship with Hawai'i Pacific Health.
If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people.
Location: First Insurance Center
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Exempt: Yes
Req ID 31442
Pay Range: 72,051 - 90,064 USD per year
Category: Management
Minimum Qualifications: Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience.
Preferred Qualifications: Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.