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  • Retention Specialist, Customer Support

    Clio 3.9company rating

    Account specialist job in Vancouver, WA

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Retention Specialist to join our Customer Support Team in Burnaby, Calgary or Toronto. The ideal candidate will have a passion for problem solving customer issues, driving value of our products, and finding strategies to drive the retention of our existing customers. What your team does: The Retention Team is responsible for all internal and external inquiries related to account cancellations. They work to reduce churn and maximize the value of our products to our existing customers to drive value and revenue. What you'll work on: * Handle external requests related to account cancellations; understand the reason for cancellation and find solutions to retain customers * Support our internal teams as the primary point of contact for cancellation requests and potential churn * Address customer concerns and coordinate resolutions, as applicable, with our Finance, Billing, Product, Sales, and Customer Success teams; ensure timely delivery of our solutions * Collaborate with Support leadership and other stakeholders to ensure our retention efforts are successful; make recommendations for improvements based on data and trends * Track and communicate customer feedback to internal stakeholders * Own and execute tasks within our tech stack including Salesforce, Gong, and other related tools * Other tasks and duties assigned by Customer Support Leadership, as required What you may have: * 2+ years of experience in a customer facing support, sales, retention or save environment role * Experience providing exceptional customer service, including the ability to problem solve, multi-task, and provide summaries of issue resolution * Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences * Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems * The desire to win (and have fun) as a member of a high performing team * A growth mindset and a sense of optimism and enthusiasm Serious bonus points if you have: * Bachelor's degree (or an expected completion date no later than January 2026 if in your final semester) * Experience in the legal industry and/or knowledge of the justice system * Experience with our current tech stack: Salesforce, Slack, Gong #LI-Hybrid This is a new role. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: * Competitive, equitable salary with top-tier health benefits, dental, and vision insurance * Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week. * Flexible time off policy, with an encouraged 20 days off per year. * $2000 annual counseling benefit * RRSP matching and RESP contribution * Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $68,000 to $80,000 to $92,000 CAD. There are a separate set of salary bands for other regions based on local currency. * Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through ****************** email addresses.
    $68k-80k yearly Auto-Apply 30d ago
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  • Resident Services Specialist

    Clackamas County, or 3.9company rating

    Account specialist job in Oregon City, OR

    CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves, and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experiences to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, January 19, 2026. PAY AND BENEFITS Annual Pay Range: $54,890.46 - $69,093.64 Hourly Pay Range: $28.148952 - $35.432637 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective on the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: * 12 hours of vacation accrued per month * Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at the time of hire. * 8 hours of sick leave accrued per month * 10 paid holidays and 1 personal day per year Other Benefits: * Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): * Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) * A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage * A Choice of Dental Plans * Robust EAP and wellness programs, including gym discounts and wellness education classes * Longevity pay * Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan * A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) seeks a conscientious, detail-oriented professional with strong interpersonal and outreach skills to join our team as a Resident Services Specialist. This position directly supports families in housing by helping them build stability, pursue education and employment, and work toward self-sufficiency. In this role, you'll work directly with families who live in subsidized housing. By understanding the challenges faced by those living in subsidized housing, the selected candidate will use community-organizing techniques and public relations skills to coordinate resources, communicate with diverse clients, and organize community activities. The Resident Services Specialist will advocate with property management, service providers, and partner agencies while also helping families access internal and external supports. You will also support resident engagement through coordinated activities and the monthly newsletter, bringing empathy, organization, and a solutions-focused approach to serving HACC's diverse communities. The ideal candidate is service-oriented, empathetic, and organized. You are committed to supporting low-income families and diverse communities. You feel comfortable working with confidential information, are proficient with data systems, and understand program requirements. You must be able to remain composed and resourceful in challenging situations. Strong written and verbal communication skills are essential. You will need to build trust, collaborate with partners, manage multiple priorities, and apply strong organizational abilities. Experience or a strong interest in housing stability, case management, resident services, or social services is preferred. If you want to support resident well-being and help families in housing, apply now. Join us to build a supportive community where residents create brighter futures. Required Minimum Qualifications/ Transferrable Skills:* * At least two (2) years of direct customer service experience that included data entry and the handling of confidential documents * Experience working in housing programs, case management, resident services, or other social services * Experience working with low-income families * Experience working with databases, including entering, retrieving, and analyzing data * Ability to maintain composure in difficult situations with challenging customers * Effective communication skills, including the ability to communicate well with a diverse population Preferred Special Qualifications/ Transferrable Skills:* * Experience working with YARDI, Family Metrics, or other Housing Authority database software * Experience preparing reports, tracking outcomes, or supporting grant-funded programs * Knowledge of local social service systems, including employment services, education and training providers, childcare, healthcare, or energy assistance programs * Familiarity with equity, inclusion, and culturally responsive practices in service delivery Pre-Employment Requirements: * Must pass post-offer, pre-employment drug test. Learn more about the county's drug testing policy * Must pass a criminal history check, which may include a national or state fingerprint records check * Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the county's driving policy * For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include, but are not limited to, the following: * Develops and coordinates resources to provide clients with needed services; meets with clients to confer, advise, and assist with the planning of resident activities and community building activities. * Advocates and supports clients with family, providers, public and private agencies, law enforcement agencies, schools, and others; provides information on client disabilities; responds to emergencies and negotiates resolution of problems. * Provides services to clients by organizing steps to meet goals; connects clients with opportunities for specialized offerings, including children's camp, clothing, household items, and energy assistance. * Provides information and referral to clients either through resident visits, telephone calls, or meeting referrals. * Researches, writes, edits, and distributes monthly newsletters. * Develops and coordinates services and programs for residents, including tutoring, budgeting, college course opportunities, specialized employment training, and parenting classes. WORK SCHEDULE This position is included in the County's alternate workweek program, with a standard workweek of 37.5 hours, Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended. This position is designated as on-site/in-person. The selected candidate is expected to perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. * Explore Clackamas County * Working for Clackamas County * Recreation, Arts & Heritage ABOUT THE DEPARTMENT The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent, and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD comprises the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department. Health, Housing, and Human Services (H3S) comprises six divisions dedicated to ensuring healthy families and strong communities in Clackamas County. Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high-quality healthcare, housing, and services that strengthen social and economic resilience. Vision Statement: Individuals, families, and communities are resilient and thriving. H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals: * EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged, and have a sense of belonging while being valued and supported to thrive. * EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable, and culturally responsive services. * ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently, and effectively as a cohesive department, using our individual and collective skills and expertise APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: * Application Process * Help with the Application If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE * Request Veterans' Preference * Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter **********************
    $54.9k-69.1k yearly Easy Apply 16d ago
  • Environmental Services Specialist I

    Columbia County, or 4.6company rating

    Account specialist job in Saint Helens, OR

    Job Description Announcement# 2025-034 The ENVIRONMENTAL SERVICES SPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union. Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality. DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control. EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements. DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner. CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental Services Specialist trainee with the State of Oregon. Must obtain certification as an Environmental Services Specialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified. KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval. Ability to: Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records. Express ideas effectively, both verbally and in writing. Use sound judgment. Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity. Work independently and as part of a team. Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered. Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public. Perform natural resources field and research investigations and develop mitigation measures. Effectively conduct inspections related to the program. Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations. Join our team - Columbia County online application must be completed - Apply today! ************************ All successful candidates will be required to pass a pre-employment background screening prior to hire.
    $29k-33k yearly est. 10d ago
  • Parenting Call Specialist

    Native American Rehabilitation Association Northwest 4.1company rating

    Account specialist job in Portland, OR

    The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473). We are mission driven and spirit led! Job Description Position Summary: The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting. Essential Job Duties: · Provide phone and/or video support to parents, families, and the local community. · Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation. · Assess suicide risk for callers and take necessary steps to ensure safety · Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver. · Monitor food and housing security · Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting · Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources · Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs · Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired · Provide a warm hand off for consumers who are being referred out to resources · Maintain logs and clinical records documenting support calls, follow-up, and outcomes · Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer · Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved · Connect with parent and family community centers, resources, and disabled services public care delivery system as needed · Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings. Qualifications · Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire. · Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred. · Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset. · Desire to serve children and families in a supportive capacity. · Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred. · Understanding of common health and behavioral health issues for children and families. · Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing. · Initiative to communicate effectively in coordinating care. · Excellent communication skills. · Knowledge and skill in working in a multi-cultural environment. · Good understanding of professional role and boundaries Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-44k yearly est. 1d ago
  • Client Specialist

    Barry's 3.7company rating

    Account specialist job in Portland, OR

    About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner Deliver first class client experience at all times Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed Guide clients with regards to the latest studio promotions, membership discounts and/or special events Maintain product knowledge for all studio retail operations Participate in all relevant training and development programs and meetings as directed by Operations leaders Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot, custom to each client's needs Assist clients with questions and product selection Complete client's orders in a timely manner utilizing a POS transaction Maintain fuel bar department areas clean and sanitized Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy Prepare various fuel bar goods following company recipes Facility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors Support in cleaning and maintaining of locker rooms to brand standard as directed Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas Conduct small studio repairs when appropriate Laundry services, including collecting, washing, and folding towels Adhere to daily and weekly cleaning and maintenance checklists Customer Service: Ensure all existing and new clients are provided with the highest level of hospitality Maintain client database and utilize information to increase client contact Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications Strong hospitality skills and alignment with Barry's Mission, Vision and Values. Ability to work either a full-time or part-time schedule Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. Friendly, outgoing personality and enjoy social interaction Exhibits enthusiasm for the studio and for the job Must be a patient, courteous listener, able to show empathy Responding to clients request with a can-do attitude Cooperative manner with a focus on team culture. Ability to prioritize and work within a fast-paced environment Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment Have an eye for detail and care for the studio's appearance and cleanliness Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness Maintain a professional appearance and behavior Demonstrate excellent communication skills Candidates must be at least 18 years or older to apply
    $41k-63k yearly est. 60d+ ago
  • Service Center Accountant

    Gills Point S Tire & Auto

    Account specialist job in Portland, OR

    Job DescriptionDescription: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements: Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers
    $29k-36k yearly est. 16d ago
  • Billing Specialist III

    Neil Jones Food Company 3.5company rating

    Account specialist job in Vancouver, WA

    The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJFC has been providing our nation's discerning foodservice, retail, industrial and institutional customers with the finest quality canned and pouched products for over 50 years. NJFC operates three production facilities: Northwest Packing in Vancouver, WA.; San Benito Foods, in Hollister, CA; and Toma-Tek in Firebaugh, CA. We are looking for an Accounting Billing Specialist III to be responsible for the timely and accurate billing of warehouse orders. This role will be responsible for post-billing auditing of orders, monitoring open orders to ensure that orders are processed and timely filed at our corporate headquarters in Vancouver, WA. For additional information, please see our “About Us” video, Our Story - Neil Jones Food Company Key Responsibilities: Match BOLs and accurately bill shipped orders from warehouses for invoicing. Work with Supply Chain, Customer Service and warehouses to resolve inventory/billing issues. Monitor unbilled orders to ensure all shipped orders are billed in a timely manner. Complete daily open order reports for management. Assist Claims, Customer Service, and Management with credit memos, manual billing and invoicing corrections. Requirements : Associate's degree in accounting, finance or business preferred; or any equivalent combination of training, experience and education that demonstrates the ability to perform the key responsibilities of this position. 3 years' related experience in high volume business to business in an ERP billing environment and associated functions. Ability to accurately produce and maintain a variety of financial and accounting reports, documents and other supporting material using computer software. Ability to use a calculator or Excel to complete moderately complex calculations, including mathematical conversions of weights and measures, and operate 10-key by touch with high level of accuracy. Ability to pass a pre-employment drug test, background check including employment and educational verification, credit check, and to work extended schedule when needed. Compensation: The wage range is $28.00 - $32.00, based on experience and qualifications. Benefits: Medical, Dental, & Vision coverage 401(k) match with Traditional & Roth options available Company paid Life and AD&D insurance 10 paid vacation days, 9 paid holidays, and separate sick time Employee Assistance Program Numerous other voluntary insurance products available Convenient location, 2 miles west of downtown Vancouver Free parking Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) The Neil Jones Food Company participates in E-Verify E-Verify Participation If You Have the Right to Work, Don't Let Anyone Take It Away We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28-32 hourly Auto-Apply 13d ago
  • Cold Calling Specialist

    Weather Built Homes LLC

    Account specialist job in Vancouver, WA

    Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development Join the Winning Team at Weather Built Homes! Location:Onsite in Vancouver, WA Schedule: Part-Time | MondayFriday, 8:00 AM 2:30 PM Pay: $18$20/hour (based on experience) + Uncapped Bonus Opportunities Were looking for a motivated Cold Calling Specialist to join our team! This role is 100% focused on outbound cold callingyoull be the first point of contact with homeowners, introducing our services and sparking their interest. What Youll Do Make daily outbound calls to homeowners Introduce our company and services in a professional, friendly manner Record clear and accurate notes from each conversation Follow scripts and rebuttals while adding your own personality and style What Were Looking For Previous cold calling experience (required) Strong communication skills and a confident phone presence Comfortable handling objections Self-motivated, reliable, and able to work independently Someone who can let rejection roll off their back and persevere with a great attitude What We Offer Competitive hourly pay (based on experience) Supportive team environment with training provided Opportunities for growth within the company If you have cold calling experience and love connecting with people over the phone, wed love to hear from you!
    $18 hourly 5d ago
  • Billing / Auditor Customer service

    Titan Freight Systems

    Account specialist job in Portland, OR

    Compensation: 20.90 - 24.50 Potential bonus based on Key Performance Indicators TITAN Freight Systems is looking for a detail oriented, highly motivated individual with excellent computer and customer service skills. This is a great opportunity with a company committed to excellence. Primary Job Duties *Customer Service via phone, fax, and email *Audit 300+ shipment bills company-wide daily *Input any non-web or EDI bills *Billing corrections *Scan, index and file all available billing documents *AP voucher entry for Interline carrier bills *Update and maintain information in Microsoft Excel *Call to schedule pickup of return product Requirements *Schedule: Monday -- Friday, 11:00pm - 7:30pm *Billing, imaging, and LTL freight experience preferred *10-Key by touch *Experience with Microsoft Excel *Excellent verbal and written communication skills *Ability to work in a fast paced, dynamic environment *Ability to multitask and manage time efficiently with minimal supervision *Ability to learn to use transportation management software for most job functions Benefits - Please see our "Career Opportunities" ********************* for a complete benefits list - Paid weekly - Medical, Dental and Vision benefits available after 60 days - 401K with employer matching up to 5% - Sick days begin accruing on your first day and vacation days after one year. 4 weeks of paid time off after 7 years of employment- one of the most generous benefits in our industry - Tuition reimbursement program TITAN is committed to maintaining great team relations. Providing a positive working environment is a corporate priority and part of our long-term planning. TITAN is proud to be a drug free company and a pre-employment drug test and background investigation will be utilized in the hiring process. For additional information or questions, please phone our Human Resources department at ************, ext 124 TITAN is an equal opportunity employer.
    $29k-36k yearly est. Easy Apply 60d+ ago
  • Client Relations Specialist

    Gradient Inc.

    Account specialist job in Happy Valley, OR

    Job DescriptionSalary: $25.07/hour Are you a dependable self-starter who excels at building strong relationships and providing exceptional support? Do you prioritize tasks, manage your time effectively, and proactively solve problems for clients and colleagues? If youre ready to make a meaningful impact in your work, we want to hear from you! Gradient is seeking a Client Relations Specialist to join our team! In this role, youll work with clients to understand their needs, explain regulations, and offer solutions to protect their operations. Your attention to detail, willingness to learn, and teamwork will be crucial for excellent service and high standards. Key Details: Pay: $25.07/hour Location: 9111 SE Saint Helens Street Clackamas, OR 97015 Schedule: Monday through Friday; 8 am to 5 pm (occasional overtime required) Benefits: Medical, Dental, & Vision Insurance, Life Insurance, Employee Assistance Program, FSA, Paid Time Off, Paid Holidays, Simple IRA w/ Company Match, and Professional Development Stipend Who We Are: Gradient began with a simple idea: transportation runs better and safer with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships. We are dedicated to living our mission and values every day and are looking for a team member who shares the same passion: Never Settle - There is always a way to improve on today, and something amazing we can achieve tomorrow. Share Responsibility - The only way to keep everyone safe is if everyone does their part. Rise Together - Working as a team, a network, and a community, we support the safety and success of our staff and clients alike. To learn more, check out our website: ************************ Who You Are: You excel in a role where building relationships is essential. You are a reliable self-starter with strong follow-through, and you learn by doing and applying what you know to real-world situations. Prioritization and time management are among your strengths, and you naturally step in and assist when you see a need. You take pride in supporting your team and clients with excellence. Other qualifications include: High school diploma or some college Excellent written and verbal communication skills Strong proficiency in Microsoft Office Suite Aptitude for learning new software 2+ years in a client-facing support or account manager role Ability to pass a background check and drug test (including THC) What Youll Do: As the Client Relations Specialist, youll support the compliance team by providing essential administrative and back-of-house support. Youll communicate with drivers, client representatives, and third-party partners, ensuring compliance and accuracy in all processes. Responsibilities include, but are not limited to: Foster and sustain client relationships through consistent communication and outstanding customer service. Stay informed about regulatory concepts and communicate this information to clients. Proactively identify client needs and offer solutions. Communicate with clients, employees, partners, and vendors via phone, email, and fax. Participate in ongoing learning and training opportunities. Gradient is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.
    $25.1 hourly 12d ago
  • Client Relations Specialist

    HR Annie Consulting

    Account specialist job in Happy Valley, OR

    Are you a dependable self-starter who excels at building strong relationships and providing exceptional support? Do you prioritize tasks, manage your time effectively, and proactively solve problems for clients and colleagues? If you're ready to make a meaningful impact in your work, we want to hear from you! Gradient is seeking a Client Relations Specialist to join our team! In this role, you'll work with clients to understand their needs, explain regulations, and offer solutions to protect their operations. Your attention to detail, willingness to learn, and teamwork will be crucial to delivering excellent service and maintaining high standards. Key Details: Pay: $25.07/hour Location: 9111 SE Saint Helens Street - Clackamas, OR 97015 Schedule: Monday through Friday; 8 am to 5 pm (occasional overtime required) Benefits: Medical, Dental, & Vision Insurance, Life Insurance, Employee Assistance Program, FSA, Paid Time Off, Paid Holidays, Simple IRA w/ Company Match, and Professional Development Stipend Who We Are: Gradient began with a simple idea: transportation runs better - and safer - with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships. We are dedicated to living our mission and values every day and are looking for a team member who shares the same passion: Never Settle - There is always a way to improve on today, and something amazing we can achieve tomorrow. Share Responsibility - The only way to keep everyone safe is if everyone does their part. Rise Together - Working as a team, a network, and a community, we support the safety and success of our staff and clients alike. To learn more, check out our website: ************************ Who You Are: You excel in a role where building relationships is essential. You are a reliable self-starter with strong follow-through, and you learn by doing and applying what you know to real-world situations. Prioritization and time management are among your strengths, and you naturally step in and assist when you see a need. You take pride in supporting your team and clients with excellence. Other qualifications include: High school diploma or some college Excellent written and verbal communication skills Strong proficiency in Microsoft Office Suite Aptitude for learning new software 2+ years of experience in a client-facing support or account manager role Experience supporting external clients and working with vendors Ability to pass a background check and drug test (including THC) What You'll Do: As the Client Relations Specialist, you'll support the compliance team by providing essential administrative and back-of-house support. You'll communicate with drivers, client representatives, and third-party partners, ensuring compliance and accuracy in all processes. Responsibilities include, but are not limited to: Foster and sustain client relationships through consistent communication and outstanding customer service. Stay informed about regulatory concepts and communicate this information to clients. Proactively identify client needs and offer solutions. Communicate with clients, employees, partners, and vendors via phone, email, and fax. Participate in ongoing learning and training. Gradient is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. #LI-EG1 #gradient
    $25.1 hourly 11d ago
  • Neurology Account Specialist - (Oregon) (Field Based)

    Eisai 4.8company rating

    Account specialist job in Portland, OR

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Eisai is in the midst of an important launch of a new product in the U.S. focused on educating HCPs on a treatment for appropriate individuals suffering from mild cognitive impairment due to Alzheimer's disease (AD) or mild AD. The Neurology Account Specialist (NAS) will be part of a diverse team of sales professionals who support this important launch and will be responsible for developing and executing business plans for their assigned geography. In this role, the NAS will have the primary role of demand generation by conveying complex clinical information to customers and key stakeholders consistent with the FDA-approved indication. Additionally, the NAS will be responsible for ensuring customers are educated on the simplest patient journey to therapy within their assigned geography. The individual must be able to utilize exemplary interpersonal skills to uncover and address the customer's educational needs. The NAS will be required to effectively understand, navigate, and communicate a successful patient pathway to customers. The NAS will be an agile learner with the expectation of understanding Alzheimer's disease and the competitive landscape in which we will market our brand. They will build trusted professional relationships with appropriate Healthcare Professionals (HCPs), other HCPs, and office staff and be expected to work cross-functionally while adhering to all of Eisai's ethics and compliance standards. Responsibilities: Responsible for sales and demand generation within assigned geography by effectively conveying complex clinical information to customers and key stakeholders. Develop, maintain, and execute strategic key-account plans. Effectively understand, navigate, and communicate a successful patient pathway to customers. Anticipate and effectively manage business opportunities and challenges with HCPs in assigned geography. Collaborate with cross-functional teams to assist in providing the knowledge needed for hospitals to make informed formulary decisions. Conduct ongoing analysis for assigned IDNs (including market and account dynamics, stakeholder mapping/management, HCP referral process, access, account department drivers, patient pathway). Engage and influence key customers (including local and regional hospital systems) to sustain a strong organizational presence in the Alzheimer's marketplace. Seek out mentorship to learn and build key sales skills. Qualifications: Specialist- AD Bachelor's degree with 3+ years experience in two or more of: infusion, diagnostic, biologic, medical device, buy and bill, rare disease, specialty pharmacy, and/or neurology; Neurology and infused product experience preferred. Experience working with U.S. healthcare industry (including delivery of care, market access and reimbursement landscape, and key stakeholders that influence decision-making within local markets and healthcare systems). Experience working with healthcare delivery systems (including buy & bill, specialty pharmacy, distribution models, medical device and/or biologics experience) strongly preferred. Additional commercial function experience (e.g. sales training, marketing, managed markets, sales/business analytics) preferred. Experience working with pharmaceutical manufacturer compliance & regulatory requirements preferred. Experience navigating matrixed environments in a constructive and collaborative manner, notably across functions and with external business partners. Sr. Specialist- AD Proven track record in successfully building and executing business plans for top markets within their geography. Demonstrated success in driving growth and profitability, establishing strong trusted partnerships, leveraging market and customer insights, and strategic and tactical planning. Experience effectively working and coordinating activities across of multidisciplinary matrix teams within Eisai. Demonstrated success in networking, establishing, and maintaining strong business relationships with customers. Proven performance as a Specialist and fulfillment of defined promotion criteria. As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Clinical Acumen (AD), Critical Thinking & Agility, Focus On Customers & Partners, Sales Ops & Data Analytics, Sells Effectively & Makes Impact, Territory/Account Management Eisai Salary Transparency Language: The annual base salary range for the Neurology Account Specialist - (Oregon) (Field Based) is from :$144,600-$189,700Under current guidelines, this position is eligible to participate in : Eisai Inc. Sales Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ********************************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation
    $40k-57k yearly est. Auto-Apply 2d ago
  • Blood Collection Specialist, Associate

    Bloodworks Northwest 4.3company rating

    Account specialist job in Vancouver, WA

    Starting pay $23.82-$25.49/DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply Starting Pay: $25.23-$27.00 base, with an additional $3.50 for the Float position. Are you interested in making a difference in the lives of others? Have you ever considered starting or pursuing a career in the healthcare field? Are you detail-oriented, committed to customer service, and enjoy meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities! About the Associate Blood Collection Specialist role: The Blood Collection Associate will perform whole blood procedures on blood donors, demonstrating a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Additional Details: Responsibilities include, but are not limited to: Screening and taking vital signs of potential donors/patients and evaluating their eligibility following Bloodworks' policies/procedures Answering donor questions to ensure they are giving informed consent to donation and blood testing Performing donor identification, properly labeling blood components for venipunctures for whole blood, and test tubes Performing whole blood collection procedures on donors Monitoring/caring for donors with adverse reactions to the donation process Sealing blood units and preparing blood component shipments Follow universal precautions and bio-hazard safety standards for handling blood Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interacting with team members and donors in a knowledgeable and professional manner Position Requirements: High School education or GED equivalent required One year of strong customer service work experience Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail with proficiency in Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* * Conditions apply
    $23.8-25.5 hourly 60d+ ago
  • Accounts Receivable Specialist

    Owen Companies 3.2company rating

    Account specialist job in Vancouver, WA

    Owen Equipment Company, an Owen Company, is looking for an experienced Accounts Receivable Specialist to join our growing team in Vancouver, Washington. We are one of the largest Vactor and Elgin dealers in the United States and sell, service and rent sewer cleaners, vacuum excavators, street sweepers and related accessories. We are the largest supplier in the Western U.S. of replacement brushes and brooms for sweeping equipment. We maintain five full-service locations in Portland, Oregon; Kent, Washington; Spokane, Washington; Fairfield, California; and Salt Lake City, Utah and our customer base consists of the largest municipalities and contractors in the Western U.S. Our equipment is critical to keeping our streets and sewer systems clean, locating buried infrastructure during construction projects, and helping to build and maintain our electrical grid. The key to our success has been our people. And that's still true today. Every team member is extremely knowledgeable about our products and the industries in which they serve. Whether it's parts, service, or sales, we know what our customers need because we know what they do. We are a fast-growing entrepreneurial company with many opportunities for advancement and professional development. We are looking for highly talented individuals with high ambition and a desire to advance their career and grow into more senior roles as their abilities allow. Salary: $23.00 - 25.00/hr. depending on experience. Our Full Benefits Package includes Medical, Dental, Vision, FSA, HSA, and 100% company paid Life and LTD. We have PTO that accrues weekly, seven paid holidays (eligible after 30 days from start), and 401(k) with a company match. Visit our website ********************* for an overview of our company. Duties/Responsibilities: Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment. Maintains a log of payment promises and pertinent account details; schedules follow-up communication with the account holder. Researches customer discrepancies and past-due amounts with the assistance of the Accounting Manager and other staff. Processes credit applications, collecting further information as needed. Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service. Generates monthly billing statements. Copies, files, and retrieves materials for accounts receivable as needed. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Ability to communicate with account holders in a courteous manner. Proficient in Microsoft Office Suite or related software as well as other accounting software programs. Strong knowledge of Microsoft Excel. Ability to work independently and in a fast-paced environment. Ability to anticipate work needs and interact professionally with customers. Excellent organizational skills and attention to detail. Criminal background, credit check, and pre-employment drug screen required. Education and Experience: High school diploma or equivalent required. Two years of related experience in accounts receivable required. If you are a great team player with a strong work ethic and a great attitude and are interested in joining a fast-growing company with opportunities for advancement, please apply online. EEO Statement: Owen Companies are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Qualifications
    $23-25 hourly 10d ago
  • Collections Analyst (Temporary)

    Twist Bioscience 4.4company rating

    Account specialist job in Portland, OR

    (Tuesday, Wednesday, Friday Onsite in Wilsonville Facility) Reporting to the Global Collections Manager, the Collections Analyst will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers. What You'll Be Doing Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy Influence and hold customers accountable to payment terms; drive toward positive key performance indicators (Aging, Days to Pay, DSO) Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval Prepare weekly 60+ Day past due report commentary for leadership visibility Participate in collection projects which improve collection results, DSO and delinquency Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration Participate in the fostering of teamwork and collaboration built on mutual accountability and respect. What You'll Bring to the Team Bachelor's or Associate's degree in a relevant field, or 2-3 years of proven experience in commercial collections SAP experience preferred Strong problem analysis and solving skills Strong communication skills, both written and verbal. Ability to effectively articulate and “tell the story” to all audience levels and influence others Demonstrated process improvements and innovative thinking skills Proven collection skills, negotiation skills Ability to professionally manage difficult customer communications Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets Ability to contribute to objectives & goals Relates well to all levels of internal and external people; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty Track record of working effectively with peers throughout the organization Drives business results through clear communication and collaboration Well-organized, extreme attention to detail and a self-directed individual Strong work ethic, unquestionable integrity
    $53k-67k yearly est. Auto-Apply 42d ago
  • Billing Specialist

    Smartcaresolutions

    Account specialist job in Hillsboro, OR

    PureMist, a Smart Care company, is a growing company based out of Hillsboro, OR and have immediate openings for service technicians in the Pacific Northwest region. We service commercial water filtration, hydration and food safety equipment. This is a great opportunity for someone who likes to work independently and enjoys a job where every day is different. RESPONSIBILITIES: Answer inbound phone calls from service techs closing out of service calls Ensure proper checklists and paperwork are attached to service tickets after work is complete Work with service managers and techs to research issues on service tickets to ensure customers are billed properly Ensure accurate and timely invoicing to customers, according to customer-specific contracts and terms Create quotes and email to customers for approval for follow-up service calls Coordinate with parts department to order necessary parts for follow-up calls Monitor workflow status in dispatch software to ensure follow-up calls are being done in a timely manner Assist with emergency service requests by being a part of the evening and weekend on-call rotation REQUIREMENTS: Ability to multitask in a fast-paced, ever-changing environment Strong verbal & written communication skills Must be able to have multiple interruptions per day while maintaining focus and attention to detail Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information Proficient in Microsoft (Word, Excel, & Outlook) Strong work history with excellent references Adaptable to change and good with technology Ability to retain new information and pick up on new processes and programs quickly Strong team player with a positive attitude Excellent time management skills Demonstrated ability to make sound decisions under pressure Ability to take initiative to make things happen Previous customer service experience required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
    $34k-44k yearly est. Auto-Apply 36d ago
  • Accounts Receivable Specialist

    Life Flight Network 4.3company rating

    Account specialist job in Wilsonville, OR

    Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the industry's trailblazers, we constantly raise the bar for safety, excellence, social justice, and innovation in the skies and on the ground. Being a member of our esteemed team means embarking on a career defined by distinction, pride, compassion, and unwavering service. We are a group of dedicated professionals who thrive in a high-octane, collaborative environment. Our collective brilliance shines as we come together to make a difference in the communities we serve. Here, you'll find the best and the brightest talents, who are second to none in their dedication and expertise. Are you ready to unleash your potential and make a real impact in your community? If you're seeking a rewarding and fulfilling path, then look no further - Life Flight Network is the place where your aspirations will take flight! JOB SUMMARY: The Accounts Receivable Specialist is responsible for completing follow up on patient accounts to reduce delays in reimbursement. This includes calling responsible parties, accessing insurance websites/payment portals, health care facilities, and government agencies to reach resolution. The Accounts Receivable Specialist is responsible for ensuring progress is being made and accounts are advancing through the billing cycle. The Accounts Receivable Specialist identifies when accounts require escalation and ensure proper escalation protocols are followed. This role is essential in maintaining overall quality goals for transport billing. QUALIFICATIONS: Bachelor's degree preferred, high school degree or equivalent required. May substitute direct years of experience in similar position for educational years. Minimum 3 years of claims, billing and collection experience Prior collections or medical billing experience with a basic understanding of ICD10, HCPCS, and medical terminology preferred Certified Ambulance Coder Certification, Certified Coder and/or Ambulance Billing experience preferred Excellent written and verbal communication skills and ability to communicate clearly and concisely Ability to work in fast paced environment; provide vision and the ability to execute goals and objectives with a high degree of accuracy Strong interpersonal skills and the ability to communicate at all levels of the organization and external customers; can-do attitude, willingness to ‘dig in' where needed Ability to multitask; able to prioritize tasks by levels of importance and urgency Understanding of HIPAA rules and compliance Working knowledge of Medicaid, Medicare, and Commercial Insurers' billing processes and requirements GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS: Make telephone calls to patients/hospitals/insurances/facilities/attorneys as needed to research claims or obtain claim specific information Contact insurance carriers to inquire upon the status of past due accounts Follow up on self-pay accounts, which includes, but is not limited to, contacting patients by telephone to inquire about insurance coverage or establish payment plans Maintaining established workflow to keep aging accounts at a minimum. This includes, but is not limited to, daily follow up on unpaid claims as well as follow up on accounts that have reached collections Utilize systems to locate claim specific information Ability to review provided documentation and determine appropriate actions Process the various determinations received from payors and route claims to promote progression through the billing process. This includes, but is not limited to, appeals, corrected claims, utilization review and redeterminations. 🌟 Benefits That Go Above and Beyond At Life Flight Network , we believe our team members deserve more than just a job - they deserve a rewarding, supported, and balanced life. That's why we offer a thoughtful benefits package that truly sets us apart: Compensation & Retirement Competitive pay 401(k) with a 100% vested employer contribution - your future grows from day one Tenure bonuses to reward your loyalty and long-term commitment Health & Wellness Comprehensive Medical, Dental, and Vision coverage Company-paid Life and AD&D Insurance Company-paid Short & Long-Term Disability Insurance for peace of mind Wellness Reimbursement Program to support your health goals Complimentary Life Flight Network Membership for you and your household Family & Lifestyle Paid Parental Leave to support growing families Adoption Assistance for those building families in new ways Bereavement Leave (including for pets) - because every family member matters Paid Volunteer Time - make a difference in the community, on us Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees Growth & Recognition Tuition and Training Reimbursement to invest in your professional development Employee Recognition Awards celebrating your impact and achievements Multilingual Stipend to honor the value of diverse communication skills Join Life Flight Network and be part of a team that takes care of those who care for others - both in and out of the workplace. All candidates are subject to drug screening and background investigation. Life Flight Network is an equal opportunity employer.
    $34k-44k yearly est. Auto-Apply 5d ago
  • Parenting Call Specialist

    Native American Rehabilitation Association Northwest 4.1company rating

    Account specialist job in Portland, OR

    The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473). We are mission driven and spirit led! Job Description Position Summary: The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting. Essential Job Duties: · Provide phone and/or video support to parents, families, and the local community. · Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation. · Assess suicide risk for callers and take necessary steps to ensure safety · Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver. · Monitor food and housing security · Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting · Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources · Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs · Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired · Provide a warm hand off for consumers who are being referred out to resources · Maintain logs and clinical records documenting support calls, follow-up, and outcomes · Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer · Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved · Connect with parent and family community centers, resources, and disabled services public care delivery system as needed · Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings. Qualifications · Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire. · Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred. · Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset. · Desire to serve children and families in a supportive capacity. · Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred. · Understanding of common health and behavioral health issues for children and families. · Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing. · Initiative to communicate effectively in coordinating care. · Excellent communication skills. · Knowledge and skill in working in a multi-cultural environment. · Good understanding of professional role and boundaries Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-44k yearly est. 60d+ ago
  • Client Specialist

    Barry's 3.7company rating

    Account specialist job in Portland, OR

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
    $41k-63k yearly est. 60d+ ago
  • Service Center Accountant

    Gills Point S Tire & Auto

    Account specialist job in Portland, OR

    Full-time Description Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers
    $29k-36k yearly est. 48d ago

Learn more about account specialist jobs

How much does an account specialist earn in Vancouver, WA?

The average account specialist in Vancouver, WA earns between $26,000 and $52,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Vancouver, WA

$37,000

What are the biggest employers of Account Specialists in Vancouver, WA?

The biggest employers of Account Specialists in Vancouver, WA are:
  1. Legacy Health
  2. Autodesk
  3. Affinity Group Holding Inc
  4. Eisai
  5. Roche Holding AG
  6. Hoffmann-LA Roche Inc
  7. Dick Hannah Insurance Agency
  8. Fixed Asset Accountant In King of Prussia, Pennsylvania
  9. Genpt
  10. Imagefirst
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