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Account specialist jobs in Virginia - 756 jobs

  • Client Onboarding Specialist

    Talent Harbor

    Account specialist job in Fairfax, VA

    🚀 We're Hiring! Client Onboarding Specialist (Onsite - Fairfax, VA) 🕘 Schedule: Monday-Friday, 9:00 AM - 5:00 PM 💰 Pay: $18-$20/hour 🌱 Level: Entry-level / early career Looking to start or grow your career in a hands-on, people-focused role? This might be for you 👀 We're looking for a Client Onboarding Specialist to join a growing, well-established company in Fairfax, VA. You'll play a key role in making sure every new customer project gets off to a smooth start - working closely with Sales, Operations, and customers every day. This is a great opportunity if you're organized, reliable, enjoy helping people, and want to learn how a business runs from start to finish. ✨ What you'll be doing Coordinate new projects from contract to kickoff Communicate with customers during the onboarding process Support the Sales team with paperwork and follow-ups Keep CRM and internal systems accurate and up to date Partner with internal teams to keep everything moving smoothly Help ensure a great customer experience from day one 🎯 What we're looking for 1+ year of customer service, admin, or coordination experience Strong communication and organization skills Detail-oriented and dependable Comfortable using multiple systems and learning new tools Open to feedback and eager to grow 🌱 Able to work onsite in Fairfax, VA 👉 Important: This role is fully onsite. We're looking for candidates who live within ~30 minutes of Fairfax to ensure a comfortable daily commute. 💙 Why join? Stable, long-standing company Paid training and support from day one Growth opportunities Friendly, team-oriented environment A role where your work truly matters
    $18-20 hourly 1d ago
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  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Richmond, VA

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 19d ago
  • Senior Accounts Payable Specialist

    Edgeconnex 4.4company rating

    Account specialist job in Herndon, VA

    Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world's key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do. Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow's data center infrastructure, today for some of the world's most demanding Network, Content, and Cloud customers. Title: Senior Accounts Payable Specialist - Herndon, VA The Senior Accounts Payable Analyst will be responsible for managing the full accounts payable cycle. This position reports to the Accounts Payable Supervisor and is based in our Herndon, VA Headquarters. This is a hybrid onsite position with a largely co-located team that fosters in-person collaboration. The expectation is to work with your team in the office 3 days per week Tuesday through Thursday. There is no travel associated with this role. Primary Responsibilities Manage the full accounts payable cycle, from receipt of invoices to payment, including coding invoices, matching purchase orders, obtaining approval, ensure invoices agree with contracts. Review all invoices for appropriate documentation and approval prior to payment. Manage utility bills, enroll new accounts for direct debit. Manage check run payments including mailing of checks. Review and approve new vendor information data, validate updated bank account for existing vendors. Additional projects and assignments as requested or required by department/business needs. Knowledge, Skills & Abilities 5+ years of direct full-cycle Accounts Payable experience Experience working in a multi-entity, multi-currency global business environment, with outsourced accounts payable team. Ability to multi-task, prioritize and manage a large range of responsibilities. Demonstrated success in working in a fast-paced environment, ability to work independently and as part of a team, excellent oral and written communication skills. Proficiency in Coupa or similar procurement management platform, as well as Microsoft Office Suite (Word, Excel, Outlook). Experience/Education Extensive knowledge and experience in Accounts Payable invoice and cash disbursement workflows, as well as monthly Accounts Payable close and reconciliation processes. Direct experience leveraging Coupa to support accounts payable directives is required Associates degree in accounting, finance, or related field. Candidates with experience in the Data Center, Construction or Real Estate environments are strongly encouraged to apply. EdgeConneX believes inclusion - of thought, backgrounds and experiences - affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws. EdgeConneX offers a competitive benefits package. For more information on how we process your data, visit our Data Privacy Policy here.
    $59k-81k yearly est. Auto-Apply 20d ago
  • Client Onboarding Specialist

    WTW

    Account specialist job in Arlington, VA

    The Client Onboarding Specialist will be responsible for delivering an exceptional client experience at the outset of a new prospect or client relationship through a dedicated client onboarding team. This role will ensure that the client has an efficient and streamlined onboarding process while building a relationship with WTW that utilizes the right processes, tools, and technology. Responsibilities will include managing client data and working closely with other WTW teams to ensure the client's preferences are properly documented and set up in WTW systems to complete the onboarding process. The Client Onboarding Specialist will liaise with the producer, sales operations, and the entire client advocacy team to streamline operations, improve efficiency, and contribute to the overall success of the company. The Client Onboarding Specialist will handle the data collection process from the prospect phase up until handing off to the client team. This role will assist the advocacy team in gathering and organizing key information to be loaded into the appropriate systems for the prospecting and onboarding process. The Client Onboarding Specialist will organize meetings, meet with the client, and coordinate with other specialist teams (e.g., certificate center, accounting center) to gather specific certificate preferences or billing allocation needs, plus handle other responsibilities related to onboarding that may arise. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** + Team members will work across verticals as needed, align with IVD specialization as skillsets develop + Manage client data such as contact information, exposures, losses, and certificate holders/guidelines during the onboarding process, ensuring it is captured accurately in the correct format and systems. + Work with ACA & CS colleagues and other teams to ensure all data is set up correctly + Develop and update the Onboarding Pack throughout the process + In conjunction with CA/ACA, communicate with clients to gather and set up certificate guidelines and supplemental screens. + Train and assist clients with key technology platforms such as RIC and Proofs Direct. + Ensure compliance with WTW regulations, sanctions, and key data linkages like GCIDs and industry revenue coding during the On Boarding process, specifically + Participate in the RFP process as needed + Collaborate with GSD colleagues throughout the onboarding process + Provide regular updates to CA/ACA/CS on the status of their account setup and work to resolve any issues + Use feedback and best practices to improve the onboarding process + Manage the transition of work to the ongoing service team + Serve as a process expert and problem solver for complex processes, escalations, and issues related to insurance products and services, as it pertains to Client Onboarding **Qualifications** **The Requirements** + Must achieve and maintain insurance broker's P&C license and complete various continuing education activities as needed. If not licensed will allow 90 days for course completion and license acquisition. + Targeted at least 3+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role or demonstrated capabilities to complete role responsibilities Able to apply knowledge of coverage forms + Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs + Business Acumen; knowledge of strategy, tactics, and solutions for the client + Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations + Receptive to feedback; critical thinking and problem-solving skills, high adaptability + Supports in advocating for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, provides clear guidance to ensure others fulfill roles effectively + Strong project management skills: Support end-to-end oversight of large, complex, or ambiguous projects + Intermediate Microsoft Office skills and familiarity with other relevant online tools + Insurance industry designations preferred but not required (CISR, CPCU, ARM, CIC, CRIS, CRM) This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation. **Compensation** The base salary compensation range being offered for this role is $70,000-$90,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** (Washington State only) + Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets
    $70k-90k yearly 23d ago
  • Client Relationship Specialist

    Blue Ridge Bank 4.0company rating

    Account specialist job in Richmond, VA

    Blue Ridge Bank is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities, and participation in all Company sponsored activities. Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers. This role works with the commercial bankers and their respective portfolios in the Central Virginia Market to administer various ongoing client servicing and portfolio management functions, deliver comprehensive and prompt customer service to internal and external customers and exercise quality control oversight in the execution of all duties. May escalate complex issues and challenges a Business Banker or Sr Client Relationship Specialist. Key Responsibilities: Deliver excellent customer service through being responsive and communicating effectively. Assist clients and prospects by providing information and prompt solutions as necessary. Establish and maintain effective internal/external working relationships as required by specific job duties. Receive and process incoming customer requests for advances, paydowns, transfers and wires. Within assigned scope of authority and within terms of lending limits they will advance for overdrafts, assist with credit extensions and draws on credit facilities. Support the sales process by offering depository and cash management products as appropriate; refer client to other lines of business as needed. Maintain current knowledge of commercial account products and procedures to resolve problems and answer questions from clients. Sort, file, classify, and retrieve material in an established filing system including but not limited to customer credit files. Search records, both internal and external, such as UCC searches, credit reports, county property records, prospect data bases, secretary of state records, client records, and others, to locate specific information; checks materials for accuracy, completeness and/or procedural compliance; compares data to identify similarities and differences; compiles such information in a variety of ways. Transaction processing includes those involving complex steps such as determination of compliance with credit approvals and regulations. Prepare documents, forms and communications with accuracy and attention to detail. Independently examine/validate documents, identify variances, errors or procedural non-compliance and take appropriate action to correct. Understand and uphold internal policies, standards, procedures and practices to the assigned function. Acts are part of the first line customer contact and support, and is involved in lending operational activities (document preparation, processing, servicing, etc.) Requirements Required Experience/Education: Some relevant experience. Customer service and background in Retail/Commercial products preferred. General understanding of collateral requirements and other loan terms with general exposure to loan documentation. General understanding of state and federal regulatory/reporting/recording requirements pertaining to assigned function. Communicate effectively in oral and written communication. Ability to meet deadlines and conduct timely follow-up. Knowledge and experience reviewing financial data and credit information. Required Skills/Knowledge: Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the client's business and personal financial goals. Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations. Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred. Customer service experience
    $28k-32k yearly est. 50d ago
  • Client Account Services Transaction Specialist

    Hantzmon Wiebel LLP 3.2company rating

    Account specialist job in Charlottesville, VA

    Who We Are Our Purpose: We exist to provide solutions and create value through our professional services for businesses, individuals, and nonprofits in our community. Our Vision: We are committed to utilizing our position as the preeminent independent accounting and professional services firm in Central Virginia to make a positive difference for our clients and our community. Our Mission: We will use our expertise and entrepreneurial spirit to: Nurture future leaders through a supportive, challenging, and enjoyable work environment Provide the highest quality professional services to our clients Utilize our outstanding team and maximize their effectiveness by promoting a healthy balance between work and daily life Work with clients and team members to accomplish their desired results Responsibilities Accounts payable/receivable Payroll processing 1099 preparation General ledger maintenance Sales tax return preparation Month-end close process Basic financial reporting What we're looking for Associate degree in accounting, finance, business, or related years of experience Team player with a positive attitude Ability to manage multiple clients Seeks feedback to support a growth mindset Strong communication skills Analytical thinker and problem solver Strong emotional intelligence Tech savvy/innovative mindset Proactive with peers, clients, and leaders Flexible and agile working style The perks! Career growth opportunities Competitive salary compensation based on experience Paid holidays and paid time off Full benefits including: 401k and profit-sharing plan Medical Dental Vision HSA FSA Life Insurance
    $38k-49k yearly est. Auto-Apply 3d ago
  • Client Specialist Key, Tysons Corner Center, VA

    Knitwell Group

    Account specialist job in Tysons Corner, VA

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00038 Tysons Corner VA-McLean,VA 22102Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $39k-69k yearly est. Auto-Apply 60d+ ago
  • Client Success Specialist

    Colonial Plumbing, Heating & Air

    Account specialist job in Colonial Heights, VA

    Are you a master communicator with a knack for making people smile? Join our team as a full-time Client Success Specialist in Colonial Heights, VA, and become an integral part of a company that truly values its people! Here at Colonial Plumbing, Heating & Air, we believe in fostering a supportive and collaborative atmosphere where your contributions are recognized and rewarded. You'll enjoy a consistent Monday-Friday schedule, from 7 am to 4 pm or 8 am to 5 pm, with occasional overtime requirements, offering a great work-life balance. Your hard work will be compensated with $15-$20 per hour, based on experience and knowledge of the trades. But that's not all we offer! You can also enjoy these excellent benefits and perks: Health benefits A 401(k) Dental and AFLAC options (pre-tax) AD&D and term life insurance Six paid holidays per year Generous PTO after 90 days WHO WE ARE: Colonial Plumbing Heating Air is a comprehensive plumbing, heating, and cooling service provider committed to meeting the needs of our residential and commercial clients. Whether it's furnace and AC maintenance, complete home repiping, or water heater installations, we take pride in delivering customized solutions tailored to each individual situation. We build personal relationships with our customers, ensuring we always act in their best interests. We believe our success is rooted in our dedicated employees. That's why we provide competitive pay and exceptional benefits. At Colonial Plumbing Heating Air, we truly appreciate our team members and ensure that everyone is valued beyond just a number. DOES THIS SOUND LIKE YOU? As a Client Success Specialist, you are the first point of contact for families and businesses, ensuring every call and inquiry is handled with integrity and a positive attitude. Your responsibilities include scheduling appointments, resolving client issues, and supporting our commitment to "Service that's Revolutionary." You manage incoming calls and online inquiries with professionalism and empathy, maintaining accurate records in our CRM system. You handle billing inquiries, follow up on warranties, conduct satisfaction checks, and often champion Colonial's services and preventative maintenance programs. All we need from you: High school diploma or GED Professional phone etiquette and interpersonal skills Excellent communication and listening skills with a client-first mindset Positive, energetic, and teachable attitude; thrives in a collaborative environment Strong organizational and multitasking abilities with attention to detail Comfortable using Microsoft Office and client relationship management platforms Ability to uphold Colonial's values in all client interactions Ability to communicate in English, verbally and in writing Ability to occasionally lift up to 25 pounds 1+ years of experience in customer service is preferred READY TO APPLY? Unlock your potential and become our next Client Success Specialist! Our initial 3-minute, mobile-friendly application makes applying incredibly short and easy. Don't miss out on this opportunity to join a team where you're truly valued. Apply now! Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
    $15-20 hourly 51d ago
  • Account Technician

    City of Chesapeake Portal 4.1company rating

    Account specialist job in Chesapeake, VA

    The purpose of the position is to evaluate and assess accounts and provide accounting support for assigned area of responsibility. The position is responsible for reviewing accounts, entering accounting data, updating and maintaining accounting information and files, and performing various account functions and calculations. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision. GENERAL DUTIES Establish and oversee maintenance of files. Review all service provider contracts and input information into electronic case management system. Maintain and monitoring tracking spreadsheets for provider contracts, placement change forms, individualized educational plans (IEPs), office inventory, and Children and Adolescent Needs and Strengths Assessments (CANs), and Prepare and maintain Family Assessment and Planning Team ( FAPT ) and Community Policy and Management Team ( CPMT ) meeting information and reports. TYPICAL TASKS Evaluates and assesses accounts in assigned area. Collects, enters, updates, and maintains account information. Generates payments for invoices, refunds, and/or payroll. Calculates amounts to process checks for payments. Verifies, monitors, and reconciles accounts. Performs various accounting functions such as preparing accounts receivable, deposits, and/or vacation and leave information. Researches information to solve accounting discrepancies or track payments. Prepares accounting and fiscal reports. Answers phones and inquiries regarding account information. Performs related tasks as necessary such as scheduling meetings and monitoring departmental inventory. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in accounting or related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record in compliance with the City Driving Standards . SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Experience processing accounts payable/receivable transactions Experience with interactive sessions through a mainframe environment Experience with the PeopleSoft accounting software program Experience with tracking financial transactions and preparing financial reports Experience collecting and presenting data to a supervisor or board Work Schedule 8:00 am - 5:00pm; Monday-Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
    $43k-55k yearly est. 60d+ ago
  • Billing Coordinator

    Talent Connect Now

    Account specialist job in Ashburn, VA

    The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality. Key Responsibilities Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing. Consolidate hours and generate weekly billing according to each client's schedule and contractual terms. Prepare and issue invoices in collaboration with Operations and Accounting. Track customer payments, credit notes, and necessary accounting adjustments. Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams. Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents. Education & Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments. Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems. Preferred experience in technical services, construction, or data center industries. Skills & Competencies Strong attention to detail and excellent organizational skills. Solid analytical skills and ability to reconcile data accurately. Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas). Working knowledge of QuickBooks Online and billing workflows. Effective communication skills in English and Spanish, both written and verbal. Professionalism, discretion, and the ability to handle confidential financial information. Ability to manage multiple priorities and meet tight weekly billing deadlines.
    $37k-55k yearly est. 31d ago
  • Collections Specialist

    George Mason University 4.0company rating

    Account specialist job in Virginia

    Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $50k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing. About the Position: The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: * Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process; * Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; * Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection; * Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; * Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and * Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: * High school diploma or equivalent; * Experience working in Accounts Receivable. * Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; * Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; * Skill in written and oral communication, with the ability to effectively communicate complex material; * Analytical and problem-solving skills; * Ability to work with Microsoft Word, Excel, and email systems; and * Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: * Bachelor's degree in related field; * Experience in higher education and/or Student Accounts; and * Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review. Posting Open Date: November 20, 2025 For Full Consideration, Apply by: December 5, 2025 Open Until Filled: Yes
    $50k yearly 50d ago
  • Discovery & Collection Specialist - Senior Job#476

    Allen Integrated Solutions

    Account specialist job in Springfield, VA

    Discovery & Collection Specialist - Senior (10-12 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus
    $53k-80k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Indel Power Group

    Account specialist job in Portsmouth, VA

    Indel Power Group Portsmouth, VA Indel Power Group has an opening for a Collections Specialist at our corporate office in Portsmouth, Virginia. This individual should be organized with the ability to multi-task and possess good customer and communication skills. Joining the credit team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement. Key Responsibilities Perform collection calls and emails on assigned portfolio of customers * High volume experience is highly preferred * Accounts receivable, research, and invoice adjustments * Ensure customer statements, invoices and demand letters are sent to customers. * Reconcile customer balances to ensure accuracy and alignment with the customer. * Schedule/confirm payment deliveries. * Obtain agreements to pay and arrange and enforce payment plans. * Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances. * Document conversations and establish follow up routine for timely collection. * Complete daily/weekly collection reports. * Other projects as assigned. Requirements * Associates or bachelor's degree in accounting, finance, or business-related field preferred * Minimum of 2 years collections experience including interaction with a large customer base preferred * Proficient in MS Excel (vlookups, pivot tables) and MS Office * Strong verbal and written communication ability along with negotiation/collection skills * Strong organizational, time management, priority setting, and problem-solving abilities. * Ability to work in office and/ or remotely as required. Why Indel Power Group * Competitive compensation package, DOE * Rewarding work environment * Opportunities for relocation & advancement * Long established, family-owned business Indel Power Group offers: * Excellent medical, dental, & vision coverage * Health savings account * Short-term/long-term disability and employee life insurance * 401k, with matching * Employee Assistance Program (EAP) * Paid Annual Leave * Eight Paid Holidays * Employee Referral Program * On the job paid training * Company events and employee recognition programs Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $28k-40k yearly est. 5d ago
  • Collections Specialist

    Dovell & Williams

    Account specialist job in Portsmouth, VA

    Indel Power GroupPortsmouth, VA Indel Power Group has an opening for a Collections Specialist at our corporate office in Portsmouth, Virginia. This individual should be organized with the ability to multi-task and possess good customer and communication skills. Joining the credit team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement. Key Responsibilities Perform collection calls and emails on assigned portfolio of customers High volume experience is highly preferred Accounts receivable, research, and invoice adjustments Ensure customer statements, invoices and demand letters are sent to customers. Reconcile customer balances to ensure accuracy and alignment with the customer. Schedule/confirm payment deliveries. Obtain agreements to pay and arrange and enforce payment plans. Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances. Document conversations and establish follow up routine for timely collection. Complete daily/weekly collection reports. Other projects as assigned. Requirements Associates or bachelor's degree in accounting, finance, or business-related field preferred Minimum of 2 years collections experience including interaction with a large customer base preferred Proficient in MS Excel (vlookups, pivot tables) and MS Office Strong verbal and written communication ability along with negotiation/collection skills Strong organizational, time management, priority setting, and problem-solving abilities. Ability to work in office and/ or remotely as required. Why Indel Power Group Competitive compensation package, DOE Rewarding work environment Opportunities for relocation & advancement Long established, family-owned business Indel Power Group offers: Excellent medical, dental, & vision coverage Health savings account Short-term/long-term disability and employee life insurance 401k, with matching Employee Assistance Program (EAP) Paid Annual Leave Eight Paid Holidays Employee Referral Program On the job paid training Company events and employee recognition programs Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $28k-40k yearly est. Auto-Apply 6d ago
  • Collection Specialist

    Tidewater Fleet Supply 3.6company rating

    Account specialist job in Norfolk, VA

    Full-time Description Collection Specialist The Collections Specialist is responsible for proactively managing and collecting overdue customer accounts, ensuring timely payments, and maintaining accurate records of account statuses. This role plays a critical part in maintaining the financial health of the organization by minimizing bad debt and improving cash flow. The ideal candidate has strong communication skills, a persistent yet professional demeanor, and a solid understanding of accounts receivable processes with great time-management skills. Responsibilities · Actively pursue collection of overdue accounts through phone calls, emails, and written communication; and maintain detailed records of all collection efforts, customer interactions, and payment agreements. · Prepare and distribute customer statements and dunning notices. · Actively monitor aging reports and identify delinquent accounts for follow-up. · Research and resolve customer inquiries or disputes in a timely and professional manner, and collaborate with internal departments (Sales, Operations, Accounts Payables, Treasury, etc.) · Negotiate payment plans and settlements following company policies. · Set up new accounts and maintain existing accounts details to ensure accurate billing, including assisting with Sales Tax Exemption Certificate Administration · Establish and maintain relationships and billings with pre-negotiated city contracts. · Administration of Lockbox payments, credit card payments, and other payments, including reconciliation. · Assist with cross-training on responsibilities. · Performs other related duties as assigned. Requirements Skills, Knowledge, and Abilities · Experience in B2C and B2B customer collections, receivables management, and payment application. · Computer skills required. · Proficiency with Microsoft Office Suite. · Excellent written and verbal communication skills, with strong negotiation and conflict resolution skills · Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment. · Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail and follow-through. Education and Experience · Associate degree or a combination of relevant experience/training is preferred. · Prior experience in collections, credit review, and/or payment application is strongly preferred. · In-depth knowledge and experience with relevant collections process and procedures Physical Demands and Working Conditions · Talking, hearing, and seeing with close visual acuity are frequently required. · Regular use of computer involving repetitive keystroke motion. · Sedentary work involves sitting most of the time. · Works in a normal office setting with little to no exposure to adverse environmental conditions.
    $31k-42k yearly est. 60d+ ago
  • Account Collection Specialist

    Old Dominion University

    Account specialist job in Norfolk, VA

    Posting Details Posting Details Working Title Account Collection Specialist Number 01014A Department FINANCE OFFICE Classified Type of Job Full Time EEO Category B Professionals Job Description This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff. Type of Recruitment Knowledge, skills and abilities Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications. Working knowledge of state and federal regulations concerning delinquent accounts and collection laws. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts. Demonstrated proficiency with Microsoft Office applications, especially Excel. Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.Ability to compose effective collection correspondence. Demonstrated ability to work with automated financial systems. Demonstrated ability to perform complex mathematical computations. Special licenses, registration or certification None Education or training none Level and type of experience Some closely related working experience in the collection of delinquent accounts or in student accounts receivable. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Some Banner experience. Financial Aid, Student Services, Student Account or related background preferred. Bachelor's Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience. Conditions of Employment This position is considered essential personnel and may be subject to working during university closings.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Salary commensurate with education and experience Posting Detail Information Job Requisition Number S03162 Job Open To General Public Open Date 12/22/2025 Close Date Open Until Filled Yes Special Instructions Summary N/A Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Alternative Hiring Process In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
    $28k-40k yearly est. 20d ago
  • LABORATORY COLLECTION SPECIALIST *SIGN-ON BONUS*

    Navis Clinical Laboratories Inc.

    Account specialist job in Abingdon, VA

    Job Description We are looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in the Abingdon, VA area. The selected candidate will be working in a mental health/addiction treatment center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday-Friday 8a-5p. The pay range for this role will be $16/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $16 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday, 8a-5p Reliably commute or planning to relocate to Portland, OR before starting work (Required) Education: High school or equivalent (Required) Shift availability: Day Shift (Preferred) Work Location: In person
    $16 hourly 17d ago
  • Client Relationship Specialist

    Blue Ridge Bank 4.0company rating

    Account specialist job in Richmond, VA

    Blue Ridge Bank is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities, and participation in all Company sponsored activities. Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. At Blue Ridge Bank our purpose is to be a trusted partner OF CHOICE in helping our customers achieve their financial goals and that includes you as well! Our Core values of teamwork, integrity, respect, open communication and honoring our commitments to each other, serve as our compass, driving us forward with purpose. These values guide our actions and shape our culture to deliver on our purpose. They influence our decision-making and define how we interact with one another and our customers. This role works with the commercial bankers and their respective portfolios in the Central Virginia Market to administer various ongoing client servicing and portfolio management functions, deliver comprehensive and prompt customer service to internal and external customers and exercise quality control oversight in the execution of all duties. May escalate complex issues and challenges a Business Banker or Sr Client Relationship Specialist. Key Responsibilities: * Deliver excellent customer service through being responsive and communicating effectively. * Assist clients and prospects by providing information and prompt solutions as necessary. * Establish and maintain effective internal/external working relationships as required by specific job duties. * Receive and process incoming customer requests for advances, paydowns, transfers and wires. * Within assigned scope of authority and within terms of lending limits they will advance for overdrafts, assist with credit extensions and draws on credit facilities. * Support the sales process by offering depository and cash management products as appropriate; refer client to other lines of business as needed. * Maintain current knowledge of commercial account products and procedures to resolve problems and answer questions from clients. * Sort, file, classify, and retrieve material in an established filing system including but not limited to customer credit files. * Search records, both internal and external, such as UCC searches, credit reports, county property records, prospect data bases, secretary of state records, client records, and others, to locate specific information; checks materials for accuracy, completeness and/or procedural compliance; compares data to identify similarities and differences; compiles such information in a variety of ways. * Transaction processing includes those involving complex steps such as determination of compliance with credit approvals and regulations. * Prepare documents, forms and communications with accuracy and attention to detail. * Independently examine/validate documents, identify variances, errors or procedural non-compliance and take appropriate action to correct. * Understand and uphold internal policies, standards, procedures and practices to the assigned function. * Acts are part of the first line customer contact and support, and is involved in lending operational activities (document preparation, processing, servicing, etc.) Requirements Required Experience/Education: * Some relevant experience. Customer service and background in Retail/Commercial products preferred. * General understanding of collateral requirements and other loan terms with general exposure to loan documentation. * General understanding of state and federal regulatory/reporting/recording requirements pertaining to assigned function. * Communicate effectively in oral and written communication. * Ability to meet deadlines and conduct timely follow-up. * Knowledge and experience reviewing financial data and credit information. Required Skills/Knowledge: * Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the client's business and personal financial goals. * Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations. * Must be proficient in all Microsoft Office software, familiarity with prospecting and CRM sales tools preferred. * Customer service experience
    $28k-32k yearly est. 50d ago
  • Client Specialist Key

    Knitwell Group

    Account specialist job in Charlottesville, VA

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00093 Charlottesville VA-Charlottesville,VA 22903Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $36k-64k yearly est. Auto-Apply 2d ago
  • Collections Specialist

    George Mason University 4.0company rating

    Account specialist job in Fairfax, VA

    Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: Starting at $50k, commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing. About the Position: The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process; Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection; Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: High school diploma or equivalent; Experience working in Accounts Receivable. Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; Skill in written and oral communication, with the ability to effectively communicate complex material; Analytical and problem-solving skills; Ability to work with Microsoft Word, Excel, and email systems; and Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: Bachelor's degree in related field; Experience in higher education and/or Student Accounts; and Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review. Posting Open Date: November 20, 2025 For Full Consideration, Apply by: December 5, 2025 Open Until Filled: Yes
    $50k yearly 51d ago

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Top 10 Account Specialist companies in VA

  1. Neurocrine Biosciences

  2. State of West Virginia

  3. Burke and Herbert Bank Trust

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  5. George Mason University

  6. Eastern Virginia Medical School

  7. Affinity Group Holding Inc

  8. Cooley

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