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Account specialist jobs in Waterloo, IA - 27 jobs

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  • Customer Account Representative

    Rent-A-Center Inc. 4.3company rating

    Account specialist job in Waterloo, IA

    Ready to do your best work? Interested in a minimum starting hourly rate of $15.00 per hour - $16.15 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide) * Award Winning Culture with the Opportunity to Advance * Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives! A day in the life of a Customer Account Representative: * Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone * Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned. * Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized What are the minimum requirements? * High school diploma or equivalent * Must be at least 18 years of age * Valid state driver's license and good driving record -- You WILL be driving the company vehicles * Ability to lift and move product such as furniture, electronics, and appliances * Great communication and customer service skills What are some additional helpful traits? * Seeking more than just a job, but a CAREER * A desire to improve our customer's lives * A hunger to learn the business * Grit and determination Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
    $15-16.2 hourly 42d ago
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  • Utilities Customer Account Specialist

    City of Cedar Rapids, Ia 4.2company rating

    Account specialist job in Cedar Rapids, IA

    The City of Cedar Rapids is hiring a Utilities Customer Account Specialist to support account management and billing operations for our municipal utilities. In this role, you'll help maintain accurate customer accounts, assist with credit and collections processes, and ensure compliance with policies and procedures. You'll work closely with both internal teams and external customers to resolve account issues, audit data, and support efficient billing operations. If you're detail-oriented, customer-focused, and thrive in a fast-paced utility environment-we'd love to have you on our team! About our Organization At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation. About our Community Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here! About the Position Supports the Utilities business unit for the City 's Municipal Utilities with adherence to regulations, laws, policies, and procedures under the supervision of the Assistant Utilities Business Manager. The City of Cedar Rapids does not offer sponsorship for employment authorization. * Assists with the city's municipal utilities credit and collections account management and customer accounts; serves as back-up for the Utilities Collection Coordinator * Supports and maintains collection processes * Identify and track outstanding customer debt * Assists with auditing and validating delinquent accounts * Communicates with customers to address outstanding balances and payment arrangements * Assists with credit and collection escalation customer complaints * Supports the implementation of collection strategies to improve payment compliance * Maintains the utility customer care and billing system * Generates and maintains accurate records, updates customer account information, and reviews and corrects billing system records to ensure accuracy * Generates and analyzes reports from the utility billing system to identify and correct data anomalies * Assists the utilities business unit during peak times * Collaborates with external customers, agencies, and government entities on the city's policies, standard operating procedures and business practices * Performs related work as required Required Education and Experience * Two years of post-secondary education in business administration, finance, or a related field * One to three years' experience in a customer-facing role or * An equivalent combination of education and/or experience * Experience in handling escalated customer issues * Excellent written, verbal, and interpersonal communication skills * Proficiency with Microsoft Office * Ability to work collaboratively with a diverse population
    $36k-43k yearly est. 15d ago
  • Propane Delivery and Service Specialist

    Nexus Cooperative 3.9company rating

    Account specialist job in Arlington, IA

    Job Brief We are seeking a motivated individual who will be responsible for providing high quality delivery of propane and related services to our residential, commercial, and agricultural customers. You will be responsible for your assigned territory and given the resources to be successful. Leadership: Promote an environment and culture that focuses on fulfilling the" /> * Agronomy * Energy * Feed * Grain * Lumber * Safety * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * Agronomy * Energy * Feed * Grain * Lumber * Safety Careers Propane Delivery and Service Specialist Openings: 1 Location: Arlington, IA Job Brief We are seeking a motivated individual who will be responsible for providing high quality delivery of propane and related services to our residential, commercial, and agricultural customers. You will be responsible for your assigned territory and given the resources to be successful. Leadership: * Promote an environment and culture that focuses on fulfilling the mission and core values of Nexus. * Model behaviors that support Nexus mission and core values to be a trusted advisor to our customers and members. Duties and Responsibilities: * Responsible for timely and accurate delivery of propane in an assigned territory. * Complete service and repairs at the request and recognized need of Customers. * Installation and upgrading of propane systems. * Work closely and support other areas of the Nexus Energy Division as needed. * Adhere to Propane Industry Codes to ensure proper installation. * Observe safety guidelines in accordance with Company policy, federal & state safety rules. * Follow designated delivery routes to minimize and reduce miles driven. * Perform daily safety checks on all vehicles and equipment and properly document/report any safety hazards immediately. * Work in a safe and efficient manner, according to Nexus Safety Policy * Monitor condition, efficient use, and safe operation of delivery and service equipment. * Monitor safety and compliance of bulk propane storage facilities. * Work closely with sales and administration for the smooth flow of desired work processes related to the sales and invoicing of services and products to Nexus customers. * Provide pricing and bid information for customer repairs and installation projects. * Ensure proper billing for all products delivered. * Performs other related duties as assigned. Requirements: * High School diploma * Three years or more of delivery or customer service experience * Able to work unpredictable schedule during Fall Harvest season. * Valid Class B CDL with Hazmat & Tanker Endorsement * Within 90 days of employment * Maintain CETP certification & attend recertification class every 3 years. * Provided by Nexus Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position: * The employee is regularly required to talk or hear. * The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. * The employee is occasionally required to stand; walk; sit; and reach with hands and arms. * The employee must occasionally lift and/or move up to 50 pounds. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * The Prolonged periods sitting at a desk and working on a computer. * The noise level in the work environment is usually low to moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
    $57k-75k yearly est. 60d+ ago
  • Onsite Service Specialist

    Lawson Products, Inc. 4.7company rating

    Account specialist job in Cedar Rapids, IA

    Join our Amazing Team! Are you looking to join a team that offers stability and growth, support, values teamwork and rewards hard work? Since 1952, Lawson Products, has been helping to make our customers jobs easier by improving efficiency, productivity and overall performance. Our Onsite Service Specialist role offers you the opportunity to learn about our products and sales process with the opportunity to grow into a sales career. This person will support our sales representatives by managing customer inventory, providing customer service, and driving account growth through customers' inventory management installations. This role also works with partners to implement sales strategy and to help customers understand how Lawson can provide solutions to their business' MRO needs. If you have strong interpersonal and communication skills, reliable transportation, the ability to lift 50 lbs and great organizational skills apply today! We offer an hourly rate of $22-27/hour, mileage, a full benefit package available day one and ongoing training and support. Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
    $22-27 hourly 1d ago
  • Pharma Account Rep

    Prism Biotech

    Account specialist job in Waterloo, IA

    Job DescriptionPharmaceutical Sales Representative - Experienced and Entry Level openings If you are looking for Sales Rep career it is a good idea to consider the exponentially fast-growing healthcare industry. The healthcare and pharmaceutical industry in the United States is expected to increase by billions of dollars over the next decade while the need for new Pharmaceutical Sales Rep's to educate healthcare professionals on new products will become a public health necessity. If you are looking to work as a Pharmaceuticals Sales Rep we would like to hear from you right away. Our company is currently seeking dynamic and highly-driven sales professionals to join our highly successful Pharmaceutical Sales Rep team. This position will report directly to the Sales Manager and must consistently meet or exceed all sales budgets/goals on all products assigned. Each Pharmaceutical Sales Rep is expected to possess a high-level knowledge of their product, customer and territory. An average of 8 sales calls/presentations per day to physician prescribers as well as nurses plus Pharmacy sales presentations. All of our Pharmaceutical Sales Representative team members are also expected to attend all company function as well online meetings. Various administrative duties such as sales reporting are also required. Must also complete all industry training and must maintain an acceptable driving record regarding accidents and incidents. The company has been improving the lives of people through every stage of life by identifying unmet healthcare needs. Each Pharmaceutical Sales Rep delivers innovative, high-quality prescription, and specialty products using only the purest ingredients and FDA-approved methods of manufacturing. We are recognized as a pioneer and leader in several therapeutic areas and also offers leading products through its pediatric, dermatology, primary care, cardiology, diagnostics and long-term care service lines. Pharmaceutical Sales Rep job openings requirements Our Pharmaceutical Sales Reps must have the ability to work independently with little supervision One-two years of successful outside business to business sales experience OR college graduate with track record of achievements to include collegiate sports or student government or entrepreneurial achievements. All of Pharmaceutical Sales Representatives must have demonstrated ability to plan, analyze and act upon sales data within an assigned geography. Ability for persuasive business communication with physicians and providers. Exercise good business judgment and discretion and to analyze and address territory opportunities. Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel Duties for all of our Pharmaceutical Sales Rep team members: Each of our Pharmaceutical Sales Reps will develop and execute territory business plan that results in achievement of assigned sales quota for assigned products. Develop and maintain product knowledge, business acumen, and proven sales processes for assigned products. Conduct clinical/reimbursement in-service training programs with appropriate customers. All of our Pharmaceutical Sales Reps will educate patients and health care providers in clinic setting on the proper use of the prescribed product. Assist organization with projects to include but not limited to: test markets, market surveys, product idea evaluations, and competitive research. All of our Pharmaceutical Sales Reps must adhere to inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, and meetings. Please apply for this opportunity immediately for consideration. Powered by JazzHR cHVmCGyCpw
    $31k-43k yearly est. 15d ago
  • Neuropsych Account Specialist - Cedar Falls IA

    Neurocrine Biosciences 4.7company rating

    Account specialist job in Cedar Falls, IA

    Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
    $51k-65k yearly est. Auto-Apply 12d ago
  • Account Associate - State Farm Agent Team Member

    Chad Johnson-State Farm Agent

    Account specialist job in Cedar Rapids, IA

    Job DescriptionBenefits: 401(k) Competitive salary Health insurance Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $35k-50k yearly est. 18d ago
  • Data collector / Driver in Marshalltown, IA

    Tsmg

    Account specialist job in Marshalltown, IA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Data collector / Driver in Marshalltown, IA

    TSMG

    Account specialist job in Marshalltown, IA

    Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $33k-38k yearly est. 15d ago
  • Account Representative - State Farm Agent Team Member

    Tyler Stahlin-State Farm Agency Intern

    Account specialist job in Marshalltown, IA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Tyler Stahlin - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.
    $30k-43k yearly est. 6d ago
  • Retail Data Collection Associate

    Crossmark 4.1company rating

    Account specialist job in Marshalltown, IA

    CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along “The Way to Market” by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark. We do this by excelling in four key areas - headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation. Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass merchant, and drug stores collecting observational data about product placement and inventory information. To do this, you would spend the majority of your day walking and standing on the sales floor using a handheld device to scan products. The work is typically performed Monday - Friday between the hours of 8am to 5pm with occasional weekend work. Once the initial one-on-one training is complete, this job provides some scheduling flexibility with the expectation that assigned work is completed within a specified deadline. Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management. Qualifications Physical Demands: While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time. Counting reserve stock in coolers/freezers may be required. Specific Skills: Good verbal and written communication skills. Good organizational skills. Attention to detail. Ability to work independently while following directions. Must have reliable transportation, valid driver's license, and auto insurance. Must keep driver's license and insurance information current. MUST HAVE DAILY ACCESS TO DESKTOP/LAPTOP WITH INTERNET ACCESS IN YOUR HOME! Additional Information PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!
    $21k-28k yearly est. 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Heath Kilpatrick-State Farm Agent

    Account specialist job in Cedar Rapids, IA

    Job DescriptionBenefits: 401(k) matching Health insurance Paid time off Training & development Your Impact Matters: Become an Account Representative - State Farm Agent Team Member with Heath Kilpatrick - State Farm Agent Are you passionate about helping people make informed decisions and building strong relationships? Welcome to Heath's State Farm Agency, where excellence and dedication define our service. Renowned throughout the Cedar Rapids area, Heath is known not only for his expertise in insurance but also for his commitment to mentoring and empowering his team. In this role, you will be responsible for guiding clients through the insurance process, ensuring their needs are met promptly and efficiently. Your work will make a real difference by delivering solutions that improve our clients' lives. At our agency, you'll find a blend of personalized, attentive care that is paired with a commitment to professional growth. Our team ensures that every client receives the highest level of service. Join us and discover why Heath's State Farm Agency stands out as a leading agency in providing reliable and tailored insurance solutions. What You'll Do: Guide clients through insurance products and services with ease. Support customers with policy applications and renewals. Respond to client inquiries promptly and professionally. Keep track of client interactions with accuracy and attention to detail. What We're Looking For: Strong communication and relationship-building skills. A knack for multitasking and staying organized. Experience in customer service or sales is a plus.
    $30k-43k yearly est. 8d ago
  • Accounts Receivable Representative

    Hansen Family Hospital

    Account specialist job in Iowa Falls, IA

    Our Revenue Cycle department is looking for a detail orientated individual to serve our patients as an Accounts Receivable Representative. This is a full time position that will perform clerical office duties as well as meet with patients regarding their accounts. This position requires an individual who possesses communication skills, excellent customer service skills, ability to relate well with all customers, and excellent computer and organization skills. A High School diploma or equivalent is required. Associates degree is preferred. Hansen Family Hospital is a Critical Access Hospital in Iowa Falls, Iowa that provides quality inpatient and outpatient healthcare close to home. We are an IPERS covered employer with competitive benefits and salary. We constantly strive to promote a positive working environment to continuously improve teamwork, efficiency and effectiveness. To apply for a position please complete the online application. Post offer drug screen is required. Hansen Family Hospital is an equal opportunity employer.
    $31k-43k yearly est. 20d ago
  • Billing Specialist

    Kasa Practice Solutions

    Account specialist job in Cedar Rapids, IA

    You spend a lot of time at work. Because of that, we believe the workplace should be enjoyable. We are passionate about creating a team of hard-working, fun, diverse individuals who can rally behind our company's mission, which is to help therapists and counselors grow their practice. Job Description Billing Specialist | KASA Practice Solutions If you are looking for a position where you can make a difference, join us at KASA! We are currently offering an employment opportunity in a collaborative and casual work environment. In this administrative role, you will assist mental health professionals with managing their business. This is an ideal position for someone looking to start a career! If you have an interest in the areas of finance, accounting, business management, and/or insurance, the KASA Billing Specialist position would be a great place to start! The Billing Specialist assists mental health professionals with billing and support services, by complying with insurance/mental health billing practices and procedures in resolving insurance claim issues. Additional critical duties include HIPAA compliance, relationship building, teamwork, project management, and attention to detail. At KASA, we are intentional. We are here to assist mental health providers in helping their clients achieve success! To that end, we are looking for positive, self motivated individuals who could bring a strong work ethic to one of the fastest growing companies in the corridor. What are you looking for in your next employer? If you are looking for a dynamic environment, with a fast growing company, KASA could be the next step in your journey. If your desire is to help people, and enjoy regular work hours with no weekends and great benefits, please submit your cover letter and resume for our review. Qualifications Critical skills for this role include: Ability to communicate professionally in a virtual environment Ambitious and self motivated attitude Ability to anticipate and solve problems Critical thinking Ability to prioritize workflow in a changing environment Multitasking Team collaboration Capacity to develop relationships with providers through service Type 50 wpm or faster Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 23h ago
  • Billing Clerk 2nd Shift

    National Beef Packing Co

    Account specialist job in Tama, IA

    Find your future with Iowa Premium! Iowa Premium, a National Beef Company in Tama, Iowa, is looking for a qualified professional to join our Team as Billing Clerk. With competitive pay and family friendly benefits, safe and stable work, and an environment that is caring and supportive, Iowa Premium could become your next career move! Competitive wages and benefits: Family-friendly benefits including health, vision and dental 401K Retirement Plan with company match Paid Vacation after 1 year of service Paid Holiday, personal days, birthday Employee Meat Purchase Sales Paid Life Insurance For more information on Iowa Premium, Click here! Responsibilities Billing Clerk responsibilities include but are not limited to: Process billing and invoicing Maintain shipping records Follow up with other departments regarding final billing details Filing of billing paperwork for retention Prepare invoices for customers Load tendering, billing, and scheduling. Complete all paperwork for week ending Missing Prices, Po, etc. (closing the week) Other duties as assigned This is an on-site position. Qualifications Qualified candidates for the Billing Clerk position should possess the following: High school diploma or equivalent required. Excellent organizational, interpersonal, and communications skills and ability to deal effectively with a variety of people and situations. Excellent problem solving and analytical skills. Strong attention to detail and high level of accuracy Ability to communicate effectively both orally and in writing. Ability to handle highly sensitive and confidential information. Strong computer skills (MS Word, Excel, PowerPoint and HRIS system). Qualified candidates for this position will be required to successfully complete the background check. Must be at least 18 years of age or older. Applicants must be authorized to work for ANY employer in the U.S. We are unable to provide visa sponsorship at this time. Company Overview Iowa Premium, a National Beef Company, is dedicated to being the premier supplier of premium family farm-raised corn-fed Black Angus beef. Our employees are key to our success. We offer a variety of employment opportunities in our production and packaging facility in Southeast Iowa. We strive to be a preferred employer in Tama County, whether it's measured by the number of people employed or the good we do in the community. Come join our family! National Beef is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.
    $28k-37k yearly est. Auto-Apply 11d ago
  • Accounts Receivable Specialist

    Servpro 3.9company rating

    Account specialist job in Marion, IA

    Do you love helping people through difficult situations? Then don't miss your chance to join our Franchise as a new Accounts Receivable Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are looking for an Accounts Receivable and Collections Specialist. This person will be responsible for reaching out to customers collecting on unpaid invoices. You will be working with skilled construction tradesmen, including trades such as electricians, carpenters, plumbers, painters, drywall installers, flooring installers, general contractors, and remodelers.Responsibilities: Calling customers to obtain payments Posting customer payments by recording checks, and credit card transactions Updating receivables by totaling unpaid invoices Maintaining records of invoices, debits, and credits Resolving collections by examining customer payment plans and payment history Keeping organized and detailed documentation of all correspondence with customers Handling customer disputes in regards to payments or invoicing Handling all Liens and documentation of such records Reporting monthly statements Qualifications: Excellent understanding of QuickBooks 1+ years of high volume collections experience Moderate/Advanced experience with Office Suite All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever. Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Scheduling/Billing Specialist - Rehab (Full Time)

    Unitypoint Health 4.4company rating

    Account specialist job in Cedar Rapids, IA

    Under guidance and supervision, the associate performs reception, billing, scheduling, charge and data entry, insurance pre-authorization, verification and benefit coordination, filing, record keeping and other duties for one or more areas within Physical Medicine and Rehabilitation. The associate is expected to acquire an understanding of, and proficiency in all functions for their assigned area. Demonstrates initiative and sound judgment in the application of policies and procedures. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Non-Clinical Excellence Scheduling/receiving/greeting: Receives patients and visitors and answers telephone; screens calls and callers, referring them to the appropriate person. Creates a welcoming environment for person's served. Effectively manages positive relationships with referral sources and other members of the team. Schedules all patient appointments. Coordinates all modifications to patient schedules, including reschedules, cancellations, no-shows and discharges. Manages providers calendars. Billing/insurance/counseling: Verifies insurance eligibility and insurance coverage for assigned department(s) via phone or internet. Contacts patients prior to first appointment and counsel's patient on coverage. If unable to contact patient prior to first appointment, counsels them when they arrive for first appointment. Documents in account notes in EPIC. Gathers billing information for patients with worker's comp insurance (employer demographics, responsible billing party, billing address) and coordinates authorization for services. Manages and coordinates pre-authorizations for services as needed. Sends requested documentation to third party payers for prior authorization and reauthorization of patient visits. Coordinates Price-line requests for estimate of cost for the patient. Counsels patients on process for estimates of their payment for therapy, prompt pay, and financial assistance applications. Accurate billing/collections/denials: Reconciles daily patient attendance and charges posted with revenue/usage reports. Responds to patient's questions regarding their account and ensures solutions to patient billing, complaints or concerns. Demonstrates ability to effectively manage details by accurately completing registration/referrals, maintaining medical records, and charge correction. Collects payment as needed Monitors and completes accounts on multiple work queues in EPIC, including referrals and denials. Problem solves, analyzes and collaborates with patient, therapist, Central Billing Office, Revenue Cycle department, and insurance companies to identify and resolve billing and denial issues, including sending appeals and trouble- shooting and correcting claim or account errors. Documents denials and billing issues to identify processes that need improvement in order to maximize efficiency and ensure proper payment within the department. Daily and/or weekly duties: Creates and modifies documents using word processing and spreadsheet computer programs. Maintains designated filing and record keeping systems. Assists with preparation of reports, graphs, and statistical information. Orders supplies for department. Serves as payroll timekeeper for assigned departments. Performs other related secretarial and clerical functions as requested. Qualifications Must be at least a high school graduate Writes, reads, comprehends and speaks fluent English Multicultural sensitivity Microsoft Office and Outlook - basic computer skills Customer/patient focused Critical thinking skills using independent judgment in making decisions High organizational skills Ability to multi-task High attention to detail Use of usual and customary equipment used to perform essential functions of the position
    $27k-32k yearly est. Auto-Apply 12d ago
  • Accounts Receivable Specialist

    Precision of New Hampton

    Account specialist job in New Hampton, IA

    Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking Accounts Receivable individual to become part of our Team. The Ideal Accounts Receivable individual is not only responsible for the day to day accounting working, but also assisting in processing of customer orders and other daily tasks. This includes taking and making calls to/from customers; processing orders; scheduling pick-ups, working with Precision Distributors and Warehouses to ensure customer orders are filled. It also includes phone support for branch employees and the sales team. This position is our front line, direct contact to the customer. Our Customer Service Reps are outgoing, polite, courteous, organized and professional at all times in efforts to make the customers experience pleasant and satisfying, while also keeping Precision's interest in mind. Organization, multi-tasking, administration, and telephone etiquette is required for this position. ACCOUNTS PAYABLE/RECEIVABLE RESPONSIBILITIES. Updating and maintaining records of expenditures Sending out payments for company credit cards Responding to vendor invoices Ensuring that all payments are made in accordance with company policy Ensuring that all payments are sent on time Resolving payment discrepancies and disputes on behalf of the company Preparing and mailing invoices to customers Posting payments to customer accounts Organizing and filing deposit receipts as invoices are paid Preparing reports on delinquent accounts and customer payment profiles Reconciling cash receipts and deposits Analyzing financial records for accuracy CUSTOMER SERVICE RESPONSIBILITIES: · Answer phone · Enter Sales orders · Entering credit card transactions · Processing credits · Bank Deposits · Confirming order shipments · Solve problems · Work with excel and word documents KNOWLEDGE, SKILLS, & ABILITIES: · Experience using AccPac/Sage is a plus, but not required · Must have the ability to work with patience and courtesy in customer relations · Must have the ability to communicate effectively, both verbally and in writing · Ability to think quickly and logically to ensure expedient response to customer inquiries · Must have strong organization and multi-tasking skills · Enter information into multiple screens while listening to information from customers · Must be familiar with a Computer, Emailing and able to work with Microsoft Excel and Word software Benefits: 401(k) Health insurance Paid time off
    $29k-37k yearly est. 60d+ ago
  • Collections Specialist

    Greatamerica 4.3company rating

    Account specialist job in Cedar Rapids, IA

    GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to Our Collections Team! The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments. Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers. The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service. The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues. As a Portfolio Manager, you will: Contact and collect accounts 10-60 days past due to arrange for timely payments Process phone calls, internal inquiries, meetings, and other requests simultaneously Process research and correspondence in relation to customer disputes and collection problem inquiries Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history Determine why customers are delinquent- and overcome obstacles to ensure payment Expectation to work 36 accounts per day Lives the GFSC principles and is involved in cross functional team efforts/training as required To be successful in this role you will need: Education High school graduate or equivalent Experience Desire collection experience in financial services-leasing or equivalent- but not necessary Other Requirements Demonstrated ability to perform in a high intensity, customer focused environment Proven track record of excellent written and verbal communication skills and negotiation skills Ability to research, analyze and resolve problems General math and computation skills-oral People Skills Ability to follow processes and procedures Ability to effectively process high volume incoming/outgoing phone calls Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at ***************************** Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Pharma Account Rep

    Prism Biotech

    Account specialist job in Waterloo, IA

    Pharmaceutical Sales Representative - Experienced and Entry Level openings If you are looking for Sales Rep career it is a good idea to consider the exponentially fast-growing healthcare industry. The healthcare and pharmaceutical industry in the United States is expected to increase by billions of dollars over the next decade while the need for new Pharmaceutical Sales Rep's to educate healthcare professionals on new products will become a public health necessity. If you are looking to work as a Pharmaceuticals Sales Rep we would like to hear from you right away. Our company is currently seeking dynamic and highly-driven sales professionals to join our highly successful Pharmaceutical Sales Rep team. This position will report directly to the Sales Manager and must consistently meet or exceed all sales budgets/goals on all products assigned. Each Pharmaceutical Sales Rep is expected to possess a high-level knowledge of their product, customer and territory. An average of 8 sales calls/presentations per day to physician prescribers as well as nurses plus Pharmacy sales presentations. All of our Pharmaceutical Sales Representative team members are also expected to attend all company function as well online meetings. Various administrative duties such as sales reporting are also required. Must also complete all industry training and must maintain an acceptable driving record regarding accidents and incidents. The company has been improving the lives of people through every stage of life by identifying unmet healthcare needs. Each Pharmaceutical Sales Rep delivers innovative, high-quality prescription, and specialty products using only the purest ingredients and FDA-approved methods of manufacturing. We are recognized as a pioneer and leader in several therapeutic areas and also offers leading products through its pediatric, dermatology, primary care, cardiology, diagnostics and long-term care service lines. Pharmaceutical Sales Rep job openings requirements Our Pharmaceutical Sales Reps must have the ability to work independently with little supervision One-two years of successful outside business to business sales experience OR college graduate with track record of achievements to include collegiate sports or student government or entrepreneurial achievements. All of Pharmaceutical Sales Representatives must have demonstrated ability to plan, analyze and act upon sales data within an assigned geography. Ability for persuasive business communication with physicians and providers. Exercise good business judgment and discretion and to analyze and address territory opportunities. Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel Duties for all of our Pharmaceutical Sales Rep team members: Each of our Pharmaceutical Sales Reps will develop and execute territory business plan that results in achievement of assigned sales quota for assigned products. Develop and maintain product knowledge, business acumen, and proven sales processes for assigned products. Conduct clinical/reimbursement in-service training programs with appropriate customers. All of our Pharmaceutical Sales Reps will educate patients and health care providers in clinic setting on the proper use of the prescribed product. Assist organization with projects to include but not limited to: test markets, market surveys, product idea evaluations, and competitive research. All of our Pharmaceutical Sales Reps must adhere to inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, and meetings. Please apply for this opportunity immediately for consideration.
    $31k-43k yearly est. Auto-Apply 60d+ ago

Learn more about account specialist jobs

How much does an account specialist earn in Waterloo, IA?

The average account specialist in Waterloo, IA earns between $27,000 and $62,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Waterloo, IA

$41,000

What are the biggest employers of Account Specialists in Waterloo, IA?

The biggest employers of Account Specialists in Waterloo, IA are:
  1. Neurocrine Biosciences
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