Account supervisor job description

Ideal Candidate Intangibles: Requires highly proactive, high touch client relations skills. The ideal candidate constantly brings strategic and proactive ideas to clients and instills confidence in his/her ability to lead the business and counsel senior level execs of corporations based on a strong understanding of trends and competitors in tech, broadband communications and networking space. Proven experience running multiple mid-large sized accounts and driving results from accounts of 3+ person teams on a daily basis. Works well across all disciplines and regularly incorporates other practice leads and experts into the programming. Identifies opportunities for incremental growth as well as “red flag” issues that need to be addressed well in advance with clients and takes the appropriate steps/brings in the appropriate support to amend.

Required Skills:

Strategy: Strong strategic thinking and experience developing programming and plans from research to strategy to tactics and measurement.

· Lead client meetings and planning sessions; Lead internal account team strategy sessions and the corresponding development, planning and execution of client media strategies

· Proactively generate winning ideas and opportunities to support client objectives and stories

Client Management: Strong experience as the client lead, spearheading the strategy and execution of integrated accounts including experience seamlessly incorporating corporate/consumer/digital strategies.

· Anticipate client needs and prepare in advance, troubleshooting clients’ problems as they arise; ensure that all accounts are strategically on target with clients’ business objectives.

· Manages deadlines and keeps team accountable.

Team Management: Ability to manage multiple mid-large accounts and teams of 3+ members cross-function and cross-geography.

· Drives results and guides junior team members and works alongside practice leader to provide top-tier strategic counsel to account teams

Writing: Excellent strategic writing skills with experience developing published opinion pieces and thought leadership content for clients.

Media Relations/Relationships: Maintain solid relationships with top-tier media and proven ability to drive results for strategic integrated media programs.

· Moderate media interviews; lead media training for C-level execs; oversee creation of media briefs, key messages, and talking points; initiate implementation of media events such as press conferences, briefings, and media tours; serve as the senior on-site agency contact for clients’ events

Client service: Responsible for setting a standard of excellent and consistent work, delivering superior client service at all times.

· Maintain a thorough understanding of clients’ businesses and industries; actively follow and understand emerging issues, trends, and news impacting clients’ business, and proactively advise the team and client regarding how best to leverage or address these developments

· Entertain clients appropriately to cement relationships and better understand their business

Presentation skills: Demonstrate superior presentation skills and proven ability to present plans and “sell in” new ideas

Account operations/staffing: Oversee the management and tracking of staff allocation and account financials (budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders); work with the finance team to ensure client budgets are comprehensive, actual costs are monitored and approved, and billed account receivables are collected in a timely manner

The Perks

· Unlimited PTO and Pre PTO

· Summer Fridays and Friday Freeze

· Mental Health Days

· Phone and Gym/Fitness Stipend

· Offices are closed between Christmas Eve and New Year's Day

We celebrate diversity in our employees and partners, and we’re committed to building a safe and inclusive workplace environment where we all can, feel comfortable and thrive while we bring our best ideas to life. We’re proud to be an equal opportunity employer and we encourage those from traditionally underrepresented and underserved communities to apply.

Finn Partners is looking for an experienced Account Supervisor to join it's bustling B2B Technology team.

As an Account Supervisor, you'll have the opportunity to:

• Create superior client focus that anticipates, executes and expands PR solutions.
• Develop original research, surveys, and market studies.
• Guide and mentor a team of talented junior account team members.
• Participate in new business development and support exciting organizational initiatives
• Chart your own career growth and trajectory within and across FINN.

You’re a strong candidate if you …

• 5+ years’ experience in marketing, public relations, media or related field or demonstrated equivalent capability to perform the required job duties and responsibilities.
• Excellent verbal and written communication skills
• A natural talent for interpersonal communications
• Proven success managing numerous projects and priorities simultaneously.
• A strategic, creative and globally focused approach.

To apply please upload your resume, cover letter and your desired salary in $US Dollars.

While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.

About Finn Partners:

FINN Partners is a great place to work, but don’t take our word for it. We’ve been voted “#1 Best Agency to Work For” in the Extra-Large Agency Category by PR Week. Plus, FINN has ranked in the top five nearly every year since our founding a decade ago.

Our intrepid crew shares entrepreneurial spirit that attracts talent from agencies large and small. Interestingly, we often welcome former colleagues back to the fold after they’ve confirmed the grass is not greener elsewhere, or they return as clients when they want to work with the best. All choose Finn because of our cause-minded approach, collaborative culture, commitment to excellence, ethical leadership and exciting client roster of clients. Our people are deeply loyal to FINN because the FINN team is deeply loyal to each other. FINN is committed to representing a different breed of agency. Will you join us?

Headquartered in New York City, the agency has 1,000+ employees, with offices in 24 cities around the world: Atlanta, Boston, Chicago, Denver, Detroit, Dublin, Hong Kong, Honolulu, Fort Lauderdale, Frankfurt, Jerusalem, London, Los Angeles, Munich, Nashville, Paris, Portland, San Francisco, Seattle, Shanghai, Singapore, Tamuning (Guam), Vancouver (Wash.) and Washington D.C.

#LI-MA1 #LI-HYBRID

Powered by JazzHR

xN5SAc4XHC

The Role

As an Account Supervisor on the Client Services team, you will provide leadership support for clients, supporting the Account Director on the team. You will serve as a key relationship team member and partner with clients on both a strategic and, when necessary, at a tactical level. Not only will you provide support in relationship management, but also drive the integrated digital marketing strategy that is critical to the success of the clients' businesses.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through policies like unlimited PTO, half-day Fridays, flexible schedules, work from anywhere options, 100% paid parental leave, and 401(k) matching. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what's possible in marketing.

*If you reside in Colorado, please follow this link to view Colorado compensation information and apply for this role. Residents of all other states are encouraged to apply to this posting. Compensation packages for employees and applicants outside Colorado may differ from the Colorado compensation information and are based on a wide array of factors unique to each candidate and location, including but not limited to skill set, years & depth of experience, education and certifications, and geographic location. This may differ in other locations due to cost of labor considerations.

*This position may be performed remotely in most states within the US, with some exclusions
**This position is not eligible for immigration sponsorship

#LI-AD
#LI-Remote

You Will BeSupporting the Account Director, Media Strategists and Channel Managers through the day-to-day management of the client relationship as well as acting as a point of contact for client requests Developing a deep understanding of the client's business, industry, and competition Bringing strategic and innovative ideas to client engagements based on working with Wpromote channel specialists and understanding cross-channel marketing dynamics Participating in weekly client status calls, internal team meetings, client performance reviews (at times in-person), and other client-related meetings Support the delivery of all aspects of the statement of work - planning, execution and reporting Work closely with internal paid media channel experts to ensure all work is exceptional and done within a specified timeline by effectively communicating client need and expectations. Assisting to develop integrated marketing plans across multiple channels (creative, paid search, SEO, email, display, social, etc) Interpreting results from various analytics sources to ensure client's goals are being met and identify areas for improvement Depending on SAM resource assignment, you may also be expected to fulfill duties that overlap that of an account manager: Serving as quality control for key deliverables, in the form of creative and ad copy review, budget pacing documents, Gantt charts, workback plans etc. Managing projects on time and on budget, inclusive of project plan development, distributing call recaps, agendas, deliverables, and reporting Forecasting client revenue on monthly, quarterly and annual basis
You Must Have5 years experience marketing in digital channels - search (organic and paid), paid social, programmatic - working with creative and development teams to produce digital assets a plus, but not necessary Ability to excel in a fast-paced environment with high sense of urgency - experience working with an entertainment or sports client a plus Strong understanding of digital specifically Facebook, DV360 and Google Search. Snapchat, Twitter, Pinterest, The Trade Desk, Bing are a plus. Ability to assess and understand the client's overall business and how the marketing strategy drives towards to their business objectives A solutions focused attitude when confronting challenges Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc) Superior communication skills, with the ability to quickly adapt and problem solve Enthusiasm to always be learning The ability to work in a “team structure” that fosters collaboration An energetic attitude and be passionate about your career Familiarity with task management systems such as AirTable and Asana, and reporting tools such as Looker, will be a plus Strong organizational skills, plus ability to prioritize and manage multiple tasks and projects simultaneously, to stay calm under pressure to meet deadlines Bachelor's degree in Marketing, Communications, or related field
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.