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The differences between account support managers and claims managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account support manager and a claims manager. Additionally, a claims manager has an average salary of $73,369, which is higher than the $65,533 average annual salary of an account support manager.
The top three skills for an account support manager include support services, account management and project management. The most important skills for a claims manager are customer service, oversight, and litigation.
| Account Support Manager | Claims Manager | |
| Yearly salary | $65,533 | $73,369 |
| Hourly rate | $31.51 | $35.27 |
| Growth rate | 8% | -6% |
| Number of jobs | 144,480 | 30,302 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Account support managers are highly skilled individuals who resolve technical-related issues. Support managers develop strong relationships with their customers. They establish and enforce support plans for departmental operations. Their job involves the implementation of new processes to incorporate call center technology into customer service. They work alongside the technical staff to get rid of the risk of common pitfall determination. Also, they offer extensive cause analysis.
A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.
Account support managers and claims managers have different pay scales, as shown below.
| Account Support Manager | Claims Manager | |
| Average salary | $65,533 | $73,369 |
| Salary range | Between $41,000 And $102,000 | Between $45,000 And $117,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | VMware | Zurich |
| Best paying industry | Technology | Insurance |
There are a few differences between an account support manager and a claims manager in terms of educational background:
| Account Support Manager | Claims Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between account support managers' and claims managers' demographics:
| Account Support Manager | Claims Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 53.4% Female, 46.6% | Male, 47.9% Female, 52.1% |
| Race ratio | Black or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 6.1% White, 61.1% American Indian and Alaska Native, 0.7% | Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.9% White, 61.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |