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Working as an Account Support Representative

There is more than meets the eye when it comes to being an account support representative. For example, did you know that they make an average of $17.83 an hour? That's $37,085 a year!

Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.

What Does an Account Support Representative Do

There are certain skills that many account support representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed physical stamina, self-confidence and customer-service skills.

When it comes to the most important skills required to be an account support representative, we found that a lot of resumes listed 20.9% of account support representatives included customer service, while 11.6% of resumes included account support, and 6.6% of resumes included technical support. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the account support representative job title. But what industry to start with? Most account support representatives actually find jobs in the technology and health care industries.

How To Become an Account Support Representative

If you're interested in becoming an account support representative, one of the first things to consider is how much education you need. We've determined that 48.3% of account support representatives have a bachelor's degree. In terms of higher education levels, we found that 7.5% of account support representatives have master's degrees. Even though most account support representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an account support representative. When we researched the most common majors for an account support representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on account support representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become an account support representative. In fact, many account support representative jobs require experience in a role such as customer service representative. Meanwhile, many account support representatives also have previous career experience in roles such as administrative assistant or receptionist.

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Average Salary$37,085
Job Growth Rate2%

Account Support Representative Career Paths

Top Careers Before Account Support Representative

Top Careers After Account Support Representative

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Average Salary for an Account Support Representative

Account Support Representatives in America make an average salary of $37,085 per year or $18 per hour. The top 10 percent makes over $62,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$37,085

Best Paying Cities

City
Average Salary
Boston, MA
Salary Range37k - 75k$53k$53,285
New York, NY
Salary Range33k - 68k$48k$47,953
Washington, DC
Salary Range31k - 62k$44k$44,297
Milwaukee, WI
Salary Range32k - 59k$44k$43,668
Dallas, TX
Salary Range30k - 63k$44k$43,623
Chicago, IL
Salary Range30k - 56k$41k$41,284
$23k
$75k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Account Support Representative
Account Support Representative
CTG
CTG
01/12/2021
01/12/2021
$34,35201/12/2021
$34,352
Premier Account Support
Premier Account Support
Randstad
Randstad
09/03/2020
09/03/2020
$33,39209/03/2020
$33,392
Premier Account Support
Premier Account Support
Randstad
Randstad
08/18/2020
08/18/2020
$33,39208/18/2020
$33,392
Remote Patient Account REP-Collections-Admin Support
Remote Patient Account REP-Collections-Admin Support
Randstad
Randstad
07/08/2020
07/08/2020
$35,47907/08/2020
$35,479
Account Support Representative
Account Support Representative
CTG
CTG
01/16/2020
01/16/2020
$35,33301/16/2020
$35,333
See More Recent Salaries

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Account Support Representative Demographics

Gender

female

59.6 %

male

36.0 %

unknown

4.4 %

Ethnicity

White

76.9 %

Hispanic or Latino

13.0 %

Asian

4.6 %

Foreign Languages Spoken

Spanish

65.0 %

Mandarin

5.0 %

Japanese

5.0 %
See More Demographics

Account Support Representative Education

Majors

Business
38.8 %

Degrees

Bachelors

48.3 %

Associate

17.3 %

High School Diploma

14.8 %

Top Colleges for Account Support Representatives

1. SUNY College of Technology at Alfred

Alfred, NY • Public

In-State Tuition
$8,570
Enrollment
3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Public

In-State Tuition
$14,760
Enrollment
31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

8. University of Wisconsin - Madison

Madison, WI • Public

In-State Tuition
$10,555
Enrollment
30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Public

In-State Tuition
$8,360
Enrollment
3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Account Support Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.9% of account support representatives listed customer service on their resume, but soft skills such as physical stamina and self-confidence are important as well.

Best States For an Account Support Representative

Some places are better than others when it comes to starting a career as an account support representative. The best states for people in this position are New Jersey, Massachusetts, Connecticut, and Delaware. Account support representatives make the most in New Jersey with an average salary of $57,230. Whereas in Massachusetts and Connecticut, they would average $53,393 and $52,957, respectively. While account support representatives would only make an average of $49,083 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Rhode Island

Total Account Support Representative Jobs:
170
Highest 10% Earn:
$89,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Jersey

Total Account Support Representative Jobs:
1,134
Highest 10% Earn:
$110,000
Location Quotient:
0.9
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Wisconsin

Total Account Support Representative Jobs:
997
Highest 10% Earn:
$76,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Account Support Representative Employers

1. Xerox
4.7
Avg. Salary: 
$103,413
Account Support Representatives Hired: 
82+
2. StarTek
3.5
Avg. Salary: 
$31,218
Account Support Representatives Hired: 
26+
3. AT&T
4.8
Avg. Salary: 
$52,439
Account Support Representatives Hired: 
25+
4. IBM
4.8
Avg. Salary: 
$104,356
Account Support Representatives Hired: 
21+
5. Dell
4.8
Avg. Salary: 
$102,773
Account Support Representatives Hired: 
20+
6. Ashland
4.7
Avg. Salary: 
$72,429
Account Support Representatives Hired: 
17+

Account Support Representative Videos

Updated October 2, 2020