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Job outlook for account support representatives in the United States
Account support representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected account support representative job growth rate is 4% from 2018-2028.
About 63,300 new jobs for account support representatives are projected over the next decade.
Account support representative salaries have increased 9% for account support representatives in the last 5 years.
There are over 59,632 account support representatives currently employed in the United States.
There are 211,843 active account support representative job openings in the US.
The average account support representative salary is $38,796.
Are account support representative jobs in demand?
Account support representative job and salary trends over time
Account support representative jobs over time
Account support representative job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 59,632 | 0.02% |
| 2020 | 61,369 | 0.02% |
| 2019 | 64,530 | 0.02% |
| 2018 | 64,801 | 0.02% |
| 2017 | 66,779 | 0.02% |
Average account support representative salary over time
Account support representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $38,796 | $18.65 | +3.6% |
| 2024 | $37,458 | $18.01 | +2.4% |
| 2023 | $36,571 | $17.58 | +2.7% |
| 2022 | $35,608 | $17.12 | --0.3% |
| 2021 | $35,714 | $17.17 | +2.5% |
Account support representative jobs by state
Most common states for account support representatives
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | New Hampshire | 1,342,795 | 622 | 46% |
| 2 | Washington | 7,405,743 | 2,858 | 39% |
| 3 | Rhode Island | 1,059,639 | 407 | 38% |
| 4 | Utah | 3,101,833 | 1,119 | 36% |
| 5 | South Dakota | 869,666 | 315 | 36% |
| 6 | Missouri | 6,113,532 | 2,072 | 34% |
| 7 | Arkansas | 3,004,279 | 1,026 | 34% |
| 8 | Vermont | 623,657 | 213 | 34% |
| 9 | Montana | 1,050,493 | 342 | 33% |
| 10 | District of Columbia | 693,972 | 228 | 33% |
| 11 | New Jersey | 9,005,644 | 2,899 | 32% |
| 12 | Delaware | 961,939 | 307 | 32% |
| 13 | Pennsylvania | 12,805,537 | 3,934 | 31% |
| 14 | Arizona | 7,016,270 | 2,159 | 31% |
| 15 | Minnesota | 5,576,606 | 1,743 | 31% |
| 16 | Idaho | 1,716,943 | 524 | 31% |
| 17 | Connecticut | 3,588,184 | 1,088 | 30% |
| 18 | Iowa | 3,145,711 | 952 | 30% |
| 19 | Wyoming | 579,315 | 174 | 30% |
| 20 | Massachusetts | 6,859,819 | 1,956 | 29% |
Most common cities for account support representatives
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Plant City | 1 | 3% | $40,358 |
| 2 | Anderson | 1 | 2% | $39,830 |
| 3 | Gardena | 1 | 2% | $42,030 |
| 4 | Akron | 1 | 1% | $39,175 |
| 5 | Rockville | 1 | 1% | $39,217 |
| 6 | Chicago | 1 | 0% | $39,649 |
| 7 | Cincinnati | 1 | 0% | $37,210 |
| 8 | Dallas | 1 | 0% | $37,390 |
| 9 | Kansas City | 1 | 0% | $32,707 |
| 10 | Raleigh | 1 | 0% | $43,483 |
| 11 | Wichita | 1 | 0% | $36,239 |
| 12 | Winston-Salem | 1 | 0% | $43,168 |
Account Support Representative job outlook: Expert opinions
Our panel of account support representative experts
North Dakota State University
University of the Virgin Islands
Florida International University
Montclair State University
Denison University
Brigham Young University-Idaho
Aurora University
University of North Alabama
University of Central Missouri
Eric Gjerdevig
Lecturer in Marketing, Director for the Center for Professional Selling and Sales TechnologyNorth Dakota State University
Marketing
What general advice would you give to an Account Support Representative?
Eric Gjerdevig: First, remember that what you get out of your first job is so much more than compensation. A great manager mentoring you is priceless: it will pay you back dividends for the rest of your career. That said, in sales our compensation is typically tied to our performance. That means we need to put yourself out there, pay attention to the actions of the most successful salesperson in the company, learn everything you can, and manage your time well.
Francisco Depusoir
Associate Professor of AccountingUniversity of the Virgin Islands
School of Business
What soft skills should all Account Support Representatives possess?
Francisco Depusoir: -Analytical and problem-solving skills
-Strong written and oral communication
-Critical thinking
-Time Management
-Active learning
-Organization and attention to detail
What's a day at work look like for an Account Support Representative?
John Tobon: In the near term the work day will look a lot like online learning. Everything, starting with onboarding of employees has transitioned online. Newly hired employees may not meet their supervisors and co-workers in person for several months, if ever. There will be more real time online collaboration and greater need for proficiency in the use of communication software. Graduates may not necessarily live in the city where their employer is located, this will provide greater freedom to employees but it will also increase the level of competition for some positions. In the long term, workplace will look different. As a cost savings measure, companies will maximize the amount of offsite work that can be performed by implementing hybrid models that incorporate maximum telework arrangements.
What are the biggest trends we'll see in the Account Support Representative job market given the pandemic?
Jeffrey Gonzalez: I have to stress that I'm not an economist but an English professor who does a little work helping English majors think about their career options. That said, the American economy seems to continue down a bifurcated path--white collar labor that provides a modicum of security and blue- or pink-collar labor or gig work that isn't secure or well-paid. I would bet that we'll see a great deal of jobs in both sectors emerge as more people are vaccinated and as the summer months mean more people interacting outside, and I'm also optimistic about the stimulus packages' effect on the economy.
The trends will, if you ask me, mean more hiring. But for the students I work with, it'll likely be more of the same: underemployment for Humanities majors upon first graduating college, followed by slow & steady growth in wages and benefits through a period of switching jobs and careers. They'll start in jobs that involve reading, writing, researching, and analysis, or they'll support individuals engaged in these processes, before they start designing or directing projects of their own. Workers who learn fast, who have great language skills, who are adaptable to different circumstances--these people have the best chance of achieving careers.
Where will we see growth? In areas that cater to the very wealthy; in app development; in health care/public health (of course); in finance; in entertainment production though housed in a handful of places.
Will we see growth in academic hiring? Not for the field I work in--the teaching & research side. We will continue to see growth in the administrative aspects of the university, which has been the trend for decades, while tenure-line hiring has declined considerably. It's not a good job to pursue.
What's a day at work look like for an Account Support Representative?
Ashley Strausser: As we continue to live and work through a global pandemic, many new graduates will be working remotely or in some sort of hybrid variation. Working remotely necessitates discipline and being a self-starter. Graduates will need to develop strong professional work habits that will serve them well and lay a strong foundation as they begin their career. Many of us are challenged by a lack of social interaction beyond meetings with colleagues or clients via Zoom or Teams. Working from home for the last year, I can personally attest that attending to our physical and mental health is more important than ever. Take time to go for a walk or run on your lunch break. Set your alarm early to spend time meditating before you begin your work day. Don't get into the habit of rolling out of bed at 7:55am to start work at 8:00am. Consider doing yoga after work to help relieve stress. Make it a point to set up regular Zoom lunch dates to connect with or get to know your new colleagues. With our laptop and work space set up at home it's easy to get into the habit of working much more than we normally would if we were commuting to and from the office. It's important to set boundaries related to when and how much we work. Employ a strong work ethic, but don't neglect important aspects of your well-being.
Chad Newswander Ph.D.
Professor of Political ScienceBrigham Young University-Idaho
Department of Political Science
What technical skills for an Account Support Representative stand out to employers?
Chad Newswander Ph.D.: It is a combination of soft and hard skills. Young professionals need to be reliable, conscientious, hardworking, and be able to work well with others. They also need to show early signs of leadership, allowing them to grow within the organization. Above all, they need to be trusted to get the work done and be likeable. They also need to have a concrete skillset that allows them to contribute. Each young professional needs to think how they can add value to their organization (not just what the organization will do for them). Those skills can range from data/statistical analysis, writing, speaking, research, etc. In order to show that they have these skills, students should do multiple internships while in school from credible organizations.
Jacqueline Babb
Assistant Professor of Digital Marketing, Director of Graduate StudiesAurora University
Marketing Department
What technical skills for an Account Support Representative stand out to employers?
Jacqueline Babb: Technical skills paired with strong communication, flexibility in thought, diversity, and creative problem solving are a winning combination for job candidates. Candidates with a strong acumen in data analysis and storytelling are marketable right now.
John Cicala Ph.D.
Associate Professor of Digital MarketingUniversity of North Alabama
Management & Marketing Department
What's a day at work look like for an Account Support Representative?
John Cicala Ph.D.: It will not be as structured or segmented as previous generations' workdays have been, but it will involve more tasks and responsibilities. It will involve more research and inquiry. It will involve a significant amount of time working online and less time interacting in person. That said, the times that do require/involve interpersonal engagement will be more important than ever before due to the increased value that people will place on their time. Hence, the need for individuals to be skilled at both distanced and face-to-face interactions.
Stephen (Tyler) Hirlinger
Assistant Professor of MarketingUniversity of Central Missouri
Division of Business Strategy, Marketing Program
What's a good job out of college for Account Support Representatives?
Stephen (Tyler) Hirlinger: This is a rather difficult question to answer because it entirely depends on a student's field of study and goals and aspirations. Any job that helps a student understand their strengths, weaknesses, interests, and disinterests is a good starting point. Changing careers and/or career paths is no longer looked upon negatively, so I believe any career out of college that allows the graduate to learn and grow (personally and professionally) is a good one, as they can always pivot until they find a career that's fulfilling and rewarding.