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Account systems engineer skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical account systems engineer skills. We ranked the top skills for account systems engineers based on the percentage of resumes they appeared on. For example, 18.1% of account systems engineer resumes contained windows as a skill. Continue reading to find out what skills an account systems engineer needs to be successful in the workplace.

15 account systems engineer skills for your resume and career

1. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how account systems engineers use windows:
  • Provided hardware support to system administrations during installation and configuration of UNIX, Windows NT, and LAN/WAN systems.
  • Administered AIX, TCP/IP, HACMP/6000, NetView/6000, X Windows, ADSM/6000 and customers' applications.

2. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how account systems engineers use linux:
  • Installed and configured WebLogic and Apache Tomcat application servers running on Red Hat Enterprise Linux in a clustered/non-clustered environment.
  • Developed procedures to unify streamline and automate applications development and deployment procedures with Linux container technology using Docker.

3. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how account systems engineers use unix:
  • Performed multiple augments installing and adding new devices/servers along with adding configurations for video streaming using Unix and checking router configurations.
  • Implemented Windows-based automated help desk application for Compaq customer support organization based on client/server architecture with multiple Unix SQL Servers.

4. Technical Expertise

Technical Expertise or skills refer to having the abilities and knowledge needed to perform specific tasks often relate to information technology, mechanical, mathematical, scientific, or related tasks. Examples include knowledge of designing programs, mechanical equipment or tools, programming languages, etc. However, technical expertise can be acquired either through on-the-job experience or structured learning.

Here's how account systems engineers use technical expertise:
  • Provided customers a one-point of contact with enough technical expertise to satisfy requests and manage expectations.
  • Provided overlay technical expertise on Dell Systems Management offering to Dell account teams and customers.

5. Pre Sales

Here's how account systems engineers use pre sales:
  • Conducted sales and pre sales technical consultations, such as value proposition slide deck presentations to C-level executives.
  • Participated in various pre sales activities like preparation of RFP response, client demonstration, co-ordination with developers etc.

6. Customer Satisfaction

Here's how account systems engineers use customer satisfaction:
  • Managed the communications between customers and developers to ensure customer satisfaction.
  • Received customer's service award for Excellent Customer Satisfaction.

7. Technical Guidance

Technical guidance refers to the various guidelines or resources in the form of handbooks, checklists, tools/toolkits, or surveillance protocols, that reflects the generally accepted technical practices necessary to meet a requirement.

Here's how account systems engineers use technical guidance:
  • Provide technical guidance and support at District Sales and Services leadership meetings.
  • Provided technical guidance and leadership to the account teams and IBM customers in the areas of telecommunications and networking.

8. RFP

RFP stands for request for proposal and is a document that contains details about a project or bids from contractors who are responsible for completing the project.
Here's how account systems engineers use rfp:
  • Team lead engineer for several global RFP responses for NJ based Global Accounts.
  • Partnered with specific product specialists and commercial bid management organization to provide detailed RFP responses and contract development.

9. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how account systems engineers use technical support:
  • Provided technical support that included general and highly specialized troubleshooting caused by configuration, hardware, or software problems.
  • Provided technical support to Marketing team for Federal and Commercial customers.

10. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how account systems engineers use technical assistance:
  • Directed technical assistance provided to customers in the installation, integration and testing of software.
  • Supported AS/400 performance technical assistance to clients on a billable basis.

11. Technical Sales

Here's how account systems engineers use technical sales:
  • Execute technical sales calls and qualify opportunities in terms of technical requirements, feasibility and capability.
  • Provided technical solution support for IBM customers and technical sales support for IBM sales teams in a new account territory.

12. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how account systems engineers use software development:
  • Provide advice to IBM clients on software development.

13. Post Sales

Here's how account systems engineers use post sales:
  • Supported sales in pre and post sales activities and implementation of Beta and upgrade releases.
  • Provided clients with pre/post sales technical I/T assistance.

14. EMC

Here's how account systems engineers use emc:
  • Present and promote design and value benefits of proposed EMC solutions and business cases to key accounts.
  • Configure and document EMC software, hardware and service solutions to meet each customer's unique expectations.

15. WAN

Here's how account systems engineers use wan:
  • Network product support for LAN / WAN, SNA, SDLC, Frame Relay, and ATM.
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List of account systems engineer skills to add to your resume

Account systems engineer skills

The most important skills for an account systems engineer resume and required skills for an account systems engineer to have include:

  • Windows
  • Linux
  • Unix
  • Technical Expertise
  • Pre Sales
  • Customer Satisfaction
  • Technical Guidance
  • RFP
  • Technical Support
  • Technical Assistance
  • Technical Sales
  • Software Development
  • Post Sales
  • EMC
  • WAN
  • Customer Sites
  • ACE
  • Sales Objectives
  • Customer Accounts
  • HVAC
  • Product Line
  • Hardware Upgrades
  • Customer Specifications
  • National Accounts
  • Technical Issues
  • Customer Support
  • Software Solutions
  • OEM
  • Mainframe
  • TCP/IP
  • AS/400
  • Revenue Growth
  • Cost Savings
  • DB2
  • Technical Specifications
  • SQL
  • Quality Approval

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.