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Account systems engineer skills for your resume and career
15 account systems engineer skills for your resume and career
1. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Provided hardware support to system administrations during installation and configuration of UNIX, Windows NT, and LAN/WAN systems.
- Administered AIX, TCP/IP, HACMP/6000, NetView/6000, X Windows, ADSM/6000 and customers' applications.
2. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Installed and configured WebLogic and Apache Tomcat application servers running on Red Hat Enterprise Linux in a clustered/non-clustered environment.
- Developed procedures to unify streamline and automate applications development and deployment procedures with Linux container technology using Docker.
3. Unix
UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.
- Performed multiple augments installing and adding new devices/servers along with adding configurations for video streaming using Unix and checking router configurations.
- Implemented Windows-based automated help desk application for Compaq customer support organization based on client/server architecture with multiple Unix SQL Servers.
4. Technical Expertise
Technical Expertise or skills refer to having the abilities and knowledge needed to perform specific tasks often relate to information technology, mechanical, mathematical, scientific, or related tasks. Examples include knowledge of designing programs, mechanical equipment or tools, programming languages, etc. However, technical expertise can be acquired either through on-the-job experience or structured learning.
- Provided customers a one-point of contact with enough technical expertise to satisfy requests and manage expectations.
- Provided overlay technical expertise on Dell Systems Management offering to Dell account teams and customers.
5. Pre Sales
- Conducted sales and pre sales technical consultations, such as value proposition slide deck presentations to C-level executives.
- Participated in various pre sales activities like preparation of RFP response, client demonstration, co-ordination with developers etc.
6. Customer Satisfaction
- Managed the communications between customers and developers to ensure customer satisfaction.
- Received customer's service award for Excellent Customer Satisfaction.
7. Technical Guidance
Technical guidance refers to the various guidelines or resources in the form of handbooks, checklists, tools/toolkits, or surveillance protocols, that reflects the generally accepted technical practices necessary to meet a requirement.
- Provide technical guidance and support at District Sales and Services leadership meetings.
- Provided technical guidance and leadership to the account teams and IBM customers in the areas of telecommunications and networking.
8. RFP
- Team lead engineer for several global RFP responses for NJ based Global Accounts.
- Partnered with specific product specialists and commercial bid management organization to provide detailed RFP responses and contract development.
9. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided technical support that included general and highly specialized troubleshooting caused by configuration, hardware, or software problems.
- Provided technical support to Marketing team for Federal and Commercial customers.
10. Technical Assistance
Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.
- Directed technical assistance provided to customers in the installation, integration and testing of software.
- Supported AS/400 performance technical assistance to clients on a billable basis.
11. Technical Sales
- Execute technical sales calls and qualify opportunities in terms of technical requirements, feasibility and capability.
- Provided technical solution support for IBM customers and technical sales support for IBM sales teams in a new account territory.
12. Software Development
Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.
- Provide advice to IBM clients on software development.
13. Post Sales
- Supported sales in pre and post sales activities and implementation of Beta and upgrade releases.
- Provided clients with pre/post sales technical I/T assistance.
14. EMC
- Present and promote design and value benefits of proposed EMC solutions and business cases to key accounts.
- Configure and document EMC software, hardware and service solutions to meet each customer's unique expectations.
15. WAN
- Network product support for LAN / WAN, SNA, SDLC, Frame Relay, and ATM.
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List of account systems engineer skills to add to your resume

The most important skills for an account systems engineer resume and required skills for an account systems engineer to have include:
- Windows
- Linux
- Unix
- Technical Expertise
- Pre Sales
- Customer Satisfaction
- Technical Guidance
- RFP
- Technical Support
- Technical Assistance
- Technical Sales
- Software Development
- Post Sales
- EMC
- WAN
- Customer Sites
- ACE
- Sales Objectives
- Customer Accounts
- HVAC
- Product Line
- Hardware Upgrades
- Customer Specifications
- National Accounts
- Technical Issues
- Customer Support
- Software Solutions
- OEM
- Mainframe
- TCP/IP
- AS/400
- Revenue Growth
- Cost Savings
- DB2
- Technical Specifications
- SQL
- Quality Approval
Updated January 8, 2025