What does an account technician do?

Account technicians are skilled professionals who are responsible for gathering data and preparing financial statements and reports from the account records they have maintained. These technicians are required to settle accounts with insurance companies and maximize benefits payments received from those companies. They must maintain a client management system for multiple accounts and coordinate marketing outreach for potential and existing clients. Account technicians must also monitor and compile all documents of the department, such as invoices, checks, and financial records.
Account technician responsibilities
Here are examples of responsibilities from real account technician resumes:
- Develop expertise in use of PeopleSoft system to manage balance accounts for quarterly investment portfolio.
- Process medical claims and workman compensation claims and Medicare & Medicaid claims.
- Review accounts, record payments from first and third party billing to include Medicare, Medicaid, and private insurance.
- Close patient contact, appropriate decision-making concerning patient financial affairs and coordination between patients and third-party sponsorship for further financial assistance.
- Issue manual checks from QuickBooks as needed.
- Construct payment scheduling through utilization of QuickBooks.
- Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
Account technician skills and personality traits
We calculated that 13% of Account Technicians are proficient in Veterans, Financial Statements, and Patients. They’re also known for soft skills such as Computer skills, Integrity, and Detail oriented.
We break down the percentage of Account Technicians that have these skills listed on their resume here:
- Veterans, 13%
Audited, verified eligibility and processed all reimbursable expenses for veterans & other entities.
- Financial Statements, 10%
Prepared and analyzed accounting records and financial statements to assess accuracy, completeness, and conformance to reporting and procedural standards.
- Patients, 8%
Analyzed explanation of benefits received on behalf of specific patients.
- Data Entry, 6%
Performed data entry of all raw materials for inventory reconciliation.
- HR, 5%
Collaborated with the HR department to conduct a classification and evaluation study on the Fiscal Account Technician II.
- Reconciliations, 5%
Analyze reconciliations for accuracy and trends for future predictions based upon historical trends for financial/ operational needs.
"veterans," "financial statements," and "patients" are among the most common skills that account technicians use at work. You can find even more account technician responsibilities below, including:
Computer skills. To carry out their duties, the most important skill for an account technician to have is computer skills. Their role and responsibilities require that "bookkeeping, accounting, and auditing clerks need to be comfortable using computer spreadsheets and bookkeeping software." Account technicians often use computer skills in their day-to-day job, as shown by this real resume: "performed data entry in a computerized system assuring all data was entered accurately. "
Integrity. Another essential skill to perform account technician duties is integrity. Account technicians responsibilities require that "bookkeeping, accounting, and auditing clerks have control of an organization’s financial documentation, which they must use properly and keep confidential." Account technicians also use integrity in their role according to a real resume snippet: "verify receipt and disbursement of patients' funds/valuables by maintaining the patient's trust fund journal in accordance with regulatory guidelines. "
Detail oriented. account technicians are also known for detail oriented, which are critical to their duties. You can see how this skill relates to account technician responsibilities, because "bookkeeping, accounting, and auditing clerks are responsible for producing accurate financial records." An account technician resume example shows how detail oriented is used in the workplace: "handled detailed financial data entry into mips software, rfm software, axiom software and quickbooks software. "
Math skills. For certain account technician responsibilities to be completed, the job requires competence in "math skills." The day-to-day duties of an account technician rely on this skill, as "bookkeeping, accounting, and auditing clerks deal with numbers daily and should be comfortable with basic arithmetic." For example, this snippet was taken directly from a resume about how this skill applies to what account technicians do: "prepared statistics for monthly reports and submitted daily bank deposits and statements to the bank. "
The three companies that hire the most account technicians are:
- Applied Materials10 account technicians jobs
- Leidos6 account technicians jobs
- Apple4 account technicians jobs
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Account technician vs. Finance clerk
Finance clerks are financial professionals who are responsible for performing various administrative tasks such as keeping financial records, preparing bills, and delivering excellent customer service. These clerks are required to process bills, checks, receipts, and other documents to ensure that they are all properly signed and distributed. They must verify financial and other data so that they can enter those data into the database and maintain updated records. Finance clerks must also assist with account reconciliations and should report the status of accounts and discrepancies to the management.
While similarities exist, there are also some differences between account technicians and finance clerk. For instance, account technician responsibilities require skills such as "veterans," "patients," "reconciliations," and "general ledger." Whereas a finance clerk is skilled in "general ledger accounts," "process invoices," "financial aid applications," and "clerical support." This is part of what separates the two careers.
The education levels that finance clerks earn slightly differ from account technicians. In particular, finance clerks are 2.4% less likely to graduate with a Master's Degree than an account technician. Additionally, they're 0.3% more likely to earn a Doctoral Degree.Account technician vs. Cash application specialist
Cash Application Specialists handle a variety of tasks related to company finances. They manage the organization of the company's financial records and oversee the overall cash inflow. They may also be assigned to handle payment collection, preparation of invoices, and receipts' issuance. They manage their relationship with their counterparts in client organizations to ensure a harmonious work relationship. This will help them follow up payments, communicate better, and resolve any concerns. Cash application specialists are also in charge of updating client records and ensuring that clients' payments are accurate. They also process refunds and facilitate other financial transactions.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that account technician responsibilities requires skills like "veterans," "financial statements," "hr," and "general ledger." But a cash application specialist might use other skills in their typical duties, such as, "customer service," "credit card payments," "cash receipts," and "cash handling."
In general, cash application specialists achieve similar levels of education than account technicians. They're 3.2% less likely to obtain a Master's Degree while being 0.3% less likely to earn a Doctoral Degree.Account technician vs. Accounting representative
Account representatives are in charge of making sales. Their primary duties include designing and maintaining customer accounts, as well as being a liaison between the organization and clients. They constantly communicate with clients, respond to their concerns, and monitor transactions as well as payments. Also, they develop company invoices, regularly keeping track of client's transactions, maintaining records of the client's account, and routinely auditing them. The job requirements include strong communication and negotiation skills, relevant experience in sales, and confidence.
The required skills of the two careers differ considerably. For example, account technicians are more likely to have skills like "veterans," "general ledger," "management system," and "purchase orders." But a accounting representative is more likely to have skills like "payroll," "customer service," "general ledger accounts," and "insurance claims."
When it comes to education, accounting representatives tend to earn similar degree levels compared to account technicians. In fact, they're 1.6% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.Account technician vs. Accountable clerk
The duties of an accountable clerk vary in one's industry of employment. Typically, their responsibilities revolve around overseeing the financial aspects of a company, including revenue and budget. They mostly process payments and income, ensuring accuracy in every detail and transaction. An accountable clerk may also have clerical tasks such as producing progress reports, answering calls and correspondence, coordinating with various department personnel, and maintaining a database of information. Should there be any issues, it is essential to report to a manager right away.
Types of account technician
Updated January 8, 2025











