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Accountant/consultant skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Kathi Mettler,

Dr. Jennifer Thayer

Below we've compiled a list of the most critical accountant/consultant skills. We ranked the top skills for accountant/consultants based on the percentage of resumes they appeared on. For example, 17.0% of accountant/consultant resumes contained account management as a skill. Continue reading to find out what skills an accountant/consultant needs to be successful in the workplace.

15 accountant/consultant skills for your resume and career

1. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how accountant/consultants use account management:

Collaborated with cross-functional internal departments including account management, operations and underwriting to ensure cost effective quality service.
Participated in account management and client relationship management initiatives to ensure continuous, revenue-generating sales.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how accountant/consultants use product knowledge:

Coordinated international labs and workshops for product knowledge and marketing.
Monitored team performance, reviewed and coached to ensure accuracy, ensured competence of product knowledge through training and development.

3. Strong Analytical

Here's how accountant/consultants use strong analytical:

Risk taker, strong analytical and organization skills and independent decision maker.
Recognized as a result-oriented and solution-focused employee ready to take initiatives while possessing strong analytical and organizational skills.

4. Leveraged

Here's how accountant/consultants use leveraged:

Identified opportunities that leveraged centralized IT solutions and resources in accordance with IT Strategies and standards.
Leveraged extraordinary customer loyalty to capture $350K of top competitor's media clients.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accountant/consultants use customer service:

Interpreted customer service records and provided customer with analysis of configuration as well as suggestions to improve service.
Set performance standards and goals and delivered outstanding customer service to internal and external customers.

6. Customer Satisfaction

Here's how accountant/consultants use customer satisfaction:

Conducted research and follow-ups after identifying customer issues in order to ensure adequate problem resolutions and customer satisfaction.
Collaborated with 8 New Business Relationship Managers in a selling partnership to increase account coverage and customer satisfaction.

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7. Client Relationships

Here's how accountant/consultants use client relationships:

Nurtured and strengthened existing client relationships by traveling directly to client and broker locations.
Maintained client relationships by building relationships with accounts payable department.

8. PowerPoint

Here's how accountant/consultants use powerpoint:

Researched and created PowerPoint presentations on various issues including ADA law, Section 508 & Rehabilitation Act Amendment.
Advanced Microsoft Office (Excel, Word, PowerPoint, Publisher, Outlook).

9. CPA

Here's how accountant/consultants use cpa:

Established working referral relationships with local professionals (CPA's, Lawyers, Marketing Specialists, Payroll Processors, etc).
Coordinate with external CPA on financial tax filings i.e., 990 for IRS regulations and maintain of IRS 501C status.

10. Project Management

Here's how accountant/consultants use project management:

Developed relationships at Procurement/Staffing/Project Management/Routing Partners levels.
Provided order submission support, handling coordination with Project Management, Provisioning, and Engineering to ensure smooth and timely implementation.

11. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how accountant/consultants use medicare:

Implemented billing and policies and procedures for Medicare billing at facility not previously Medicare Certified.
Performed Medicare quarterly credit balance reporting.

12. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how accountant/consultants use crm:

Worked on implementation of call coaching program focusing on account activity tracking in CRM.
Maintain activity reporting in Dynamics CRM.

13. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how accountant/consultants use customer relationships:

Developed, maintained and managed customer relationships from the operational to executive levels throughout the organization.
Interfaced daily with customer to provide customer support, maintain customer relationships, handle customer inquiries

14. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how accountant/consultants use payroll:

Revised and implement new computerized system to track daily expenditures and receivables * Processed semi monthly payroll.
Managed company responsibilities for budgets, forecasting, payroll and accounts receivable.

15. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how accountant/consultants use hr:

Provided broad a range of strategic HR support in the areas of Employee Relations, Leadership Development, and Performance Management.
Target markets include corporate legal counsel, risk & compliance, data privacy, HR and EHS verticals.

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What skills help Accountant/Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on accountant/consultant resumes?

Kathi Mettler

Director, Graduate Accounting Programs, Instructor of the Practice, Accounting, Fairfield University

Completion of the CPA Exam (passing all four parts before starting to work) is a significant competitive advantage. Analytics is really important now, which is why our Master of Science in Accounting (MSA) Program allows students to tailor their experience by choosing a specialization in either assurance, business analytics, or taxation. Additionally, a student may pursue a Master of Science in Business Analytics (MSBA) with an accounting or taxation specialization. An accounting or taxation specialization is offered in our MBA and MSF programs as well. Another skill important for success is being an effective communicator. In this day and age, accountants no longer hide in the office and crunch numbers; they are at the clients' site and must possess strong people and interpersonal skills. The importance of effective communication (written and verbal) and soft skills is why we have created a new graduate course, "Effective Communication for Accounting Professionals".

What soft skills should all accountant/consultants possess?

Dr. Jennifer Thayer

Assistant Professor of Accounting, Socrates Award for Excellence in Teaching Recipient, Clarksville Chamber of Commerce APSU Distinguished Faculty Award for Community Service Recipient, Accounting Society at Austin Peay Advisor, Austin Peay State University

From speaking with employers in the industry, the number one soft skill seems to be written and spoken communication. Many current students need to hone their written communication skills to avoid "text speak" when communicating with potential employers and/or clients. Other important soft skills include problem-solving, collaboration, adaptability, and willingness to deal with failure and/or criticism. Especially in the world of COVID and ever-changing work environments, the importance of adaptability and problem-solving have only been highlighted. Since most work environments involve people working in teams, effectively collaborating with others and accepting criticism are vital skills.

What hard/technical skills are most important for accountant/consultants?

Dr. Jennifer Thayer

In addition to general accounting knowledge, critical thinking, data analytics, and advanced Microsoft Excel abilities are some of the most important skills. Clearly, having a solid foundation in general accounting knowledge is necessary to be a candidate for a job in the accounting field. However, possessing the ability to critically think and analyze data and use Microsoft Excel beyond the basics, such as pivot tables, will only improve a candidate's chances.

What accountant/consultant skills would you recommend for someone trying to advance their career?

Stephen Moehrle Ph.D.

Professor and Chairman of Accounting, University of Missouri - St. Louis

In the spirit of continuing education I would recommend the following: First and foremost, successfully complete the cpa exam. This is a huge difference-maker in the marketplace. If the young professional has already accomplished that, I would consider developing expertise consistent with their long-term career goals. Potential areas of expertise include data analytics, information systems controls and security, taxation, SEC reporting, or management accounting. There are certificate programs in each of these skills at universities across the country. The internet is also replete with free or relatively inexpensive materials for self-starters.

What type of skills will young accountant/consultants need?

Jeff Bogan

Adjunct Professor, California State University - Fullerton

The skills required for young accounting and tax graduates are evolving. Young accounting professionals must be more skilled in working with various types of technologies and applications. Young graduates should have experiences working with data integration tools, such as Microsoft getting & Transform, Alteryx, data visualization tools, cloud-based platforms such as Microsoft Azure, and robotic processes automation applications such as UiPath and Blue Prism.

Over the last decade, we have seen global transparency initiatives such as OECD's BEPS initiative, complex tax law, and numerous complex accounting guidance. Also, the business has become much more complicated with global footprints and digital platforms. These changes now require accounting professionals to have the well-developed critical thinking, analytical and problem-solving skills. Accounting professionals must now also have a "continuous learning" mindset. Technology is changing rapidly, and accounting professionals will need to adapt and learn new technologies.

Do you want to know more?

List of accountant/consultant skills to add to your resume

The most important skills for an accountant/consultant resume and required skills for an accountant/consultant to have include:

Account Management
Product Knowledge
Strong Analytical
Leveraged
Customer Service
Customer Satisfaction
Client Relationships
PowerPoint
CPA
Project Management
Medicare
CRM
Customer Relationships
Payroll
HR
General Ledger Accounts
Journal Entries

Sales Support
QuickBooks
Financial Reports
Inbound Calls
Medicaid
RFP
Account Reconciliations
Customer Retention
Bank Reconciliations
Tax Returns
ACH
Balance Sheet Accounts
Billing Issues
A/P
Customer Accounts
Outbound Calls
Client Accounts

Fixed Assets
Expense Reports
Financial Analysis
Accounts Receivables
GAAP
Financial Data
Bank Accounts
Upselling
Equities
Account Analysis
Bank Statements
Reconciliations
Accounts Payable Management
Client Satisfaction
IP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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