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Accounting/office manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Carol Sullivan,

Thomas King

Below we've compiled a list of the most critical accounting/office manager skills. We ranked the top skills for accounting/office managers based on the percentage of resumes they appeared on. For example, 10.5% of accounting/office manager resumes contained customer service as a skill. Continue reading to find out what skills an accounting/office manager needs to be successful in the workplace.

15 accounting/office manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounting/office managers use customer service:

Performed administrative support functions and scheduled appointments for Area Manager; supplied customer service to inbound/outbound calls.
Increased revenue retention by enhancing and aggressively pursuing integrated customer relationships resulting in increased customer service

2. Reconciliations

Here's how accounting/office managers use reconciliations:

Instituted Cash Management procedures to effectively transfer funds, capture data, and download reconciliations more efficiently.
Prepare monthly consolidated financial statements, spreadsheets and reconciliations as required for internal and external use.

3. General Ledger Accounts

A general ledger account is a practice to keep a record of a company's total financial accounts. The accounts included in a general ledger lists the assets, liabilities, owners' equity, expenses, and income or revenue. It forms the basis of reporting a business's financial statements.

Here's how accounting/office managers use general ledger accounts:

Prepare and provide accurate monthly/quarterly/yearly financial statements and custom reports by performing detailed reconciliation of all general ledger accounts and assets.
Prepare weekly analysis of general ledger accounts by comparing actual activity to budget.

4. Purchase Orders

Here's how accounting/office managers use purchase orders:

Monitored budget transactions, processed global requisitions, and prepared purchase orders.
Managed relationships with vendors regarding open purchase orders and invoices.

5. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how accounting/office managers use credit card:

Provide commercial credit collection services which included scheduling payment plans and accepting credit card payments and credit application screening.
Direct responsibilities also include reconciliation of all bank statements and corporate credit card accounts.

6. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how accounting/office managers use journal entries:

Prepared monthly journal entries and produced financial statements for individual stores and combined production hubs.
Prepared monthly journal entries and accounting corrections to ensure accurate accounting records.

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7. Accounts Payables

Here's how accounting/office managers use accounts payables:

Performed maintenance of billing system client records, job costing/job set-up, accounts payables/accounts receivables, contract reviews, and audits.
Managed for all purchasing functions, accounts payables, facilities, budgeting, monthly variance analysis and reporting.

8. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how accounting/office managers use human resources:

Identify and implement continuous improvement for Dispatchers, Safety, and Human Resources to include identifying customer satisfaction opportunities.
Directed human resources assistant in the development of new safety policies and rewards/recognition program.

9. CPA

Here's how accounting/office managers use cpa:

Provided support during organization of company including obtaining Banking Institution and CPA.
Coordinated and submitted year-end information to CPA for corporate tax preparation.

10. Sales Tax

Here's how accounting/office managers use sales tax:

Calculated and filed, with assistance of outside accounting firm, quarterly sales taxes, as well as all 1099-MISC forms.
Prepared and filled tax reports such as Personal Income Taxes, Corporate Taxes, Sales Taxes, Payroll Taxes, etc.

11. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how accounting/office managers use bank deposits:

Prepare daily bank deposits Balance office cash fund Investigate and correct errors in daily cash flow transaction reports Multitask efficiently and effectively
Prepare bank deposits and deposit journals associated with cash receipt application.

12. Balance Sheet

Here's how accounting/office managers use balance sheet:

Developed consolidated financial statements, including income statements, balance sheets; also provided account analysis, and supervised yearly audit.
Maintain general ledger for accuracy, balance sheet analysis and prepare monthly financial statements.

13. Office Management

Here's how accounting/office managers use office management:

Managed employee in performance of duties to execute accounting/bookkeeping, general HR and office management responsibilities.
Manage all aspects of accounting and office management for new/used car dealership using industry specific software.

14. Bank Accounts

Here's how accounting/office managers use bank accounts:

Maintain Association bank accounts & relationships /corporate /tax /financial position information.
Reconciled bank accounts for 3 businesses generated monthly financial statements.

15. Account Reconciliations

Here's how accounting/office managers use account reconciliations:

Address tight deadlines and a multitude of accounting activities including general ledger preparation, account reconciliations, financial reporting and analysis.
Lead preparation of monthly Financial Statements, bank reconciliations, account reconciliations, and account analysis for corporate and subsidiary entities.

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What skills help Accounting/Office Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on accounting/office manager resumes?

Carol Sullivan

Associate Professor, The University of Texas Permian Basin

Microsoft Office is most important in my professional opinion, but also Accounting software like QuickBooks is important. Computer literacy is really important, especially if employees continue to work remotely.

What soft skills should all accounting/office managers possess?

Thomas King

Department Chair, Director, Master of Accountancy Program, Professor, Accountancy, Case Western Reserve University

The ability to develop working relationships with a wide range of colleagues who have diverse skills.

What hard/technical skills are most important for accounting/office managers?

Thomas King

Department Chair, Director, Master of Accountancy Program, Professor, Accountancy, Case Western Reserve University

The ability to extract information from unfamiliar data sets and then explain conclusions reached in a clear, persuasive manner.

What accounting/office manager skills would you recommend for someone trying to advance their career?

Janet Tarase

Lead Accounting Faculty / Accounting Department Chair, Red Rocks Community College

Students that need to take a gap year have several opportunities to make that year count. They should consider doing one or more of the following three things:

Work on honing your soft skills, which include: critical thinking/problem solving, oral/written communication, teamwork/collaboration, technology/digital literacy, leadership, professionalism, time management, organizational, and confidence. These talents are desired by employers and also will help you succeed in your educational aspirations
Take free classes offered online through organizations like edX at EDX. Even Harvard is offering free classes, check out:
Onlinelearning
Also expand your global views or overcome those challenges you may be facing by checking out Ted Talks at Ted
Look for a job (full or part-time) or internship in your chosen career field. Even entry-level positions can allow you to see how this job fits into the larger picture or you could ask to shadow someone for a day. Since I am in the accounting field, I suggest contacting Accountemps; their website is: RobertHalf Occasionally, you can also receive job and skill enhancement training through Accountemps.

What type of skills will young accounting/office managers need?

Dr. Lilac Nachum Ph.D.

Professor, International Business, Baruch College, City University New York

In light of the changes described in #1, the most apparent skills would be those related to digital employment. These will relate to both new opportunities, created digitally, as well as the transformation of brick and mortar jobs online. The former requires skills such as online management of supply chains, digital marketing, online sale, and the likes. These new jobs might require in addition to digital skills also heavy doses of creativity and entrepreneurship as new products and industries are being created and developed. In relation to the latter, the jobs themselves might be well established and familiar for some graduates but their delivery would be transformed in significant ways and require advanced digital skills related to the implementation of these activities.

What technical skills for an accounting/office manager stand out to employers?

Dr. JP Krahel Ph.D.

Associate Professor of Accounting, Accounting Department Chair, Loyola University Maryland

First, Excel. It's the most basic, essential tool for the accounting professional. If you can come in on Day 1 knowing essential keyboard shortcuts, proper formula and reference use, and how to format a spreadsheet properly, you'll have an immediate advantage over your peers.

Second, believe it or not, is writing. People think that accounting is all about numbers, but really, it's less about the math (which Excel does for you) and more about being able to explain the deeper meaning behind the results. Can you explain complex depreciation methods to an audit client? Give bad news to a tax client in an understandable way? These are big deals.

Third is data analytics. Given the immense volume of data now available to firms, someone who can extract, clean, and present that data using modern software tools will have an edge. It's really another form of communication, and one that early-career accounting professionals would do well to familiarize themselves with before entering the workforce.

Do you want to know more?

List of accounting/office manager skills to add to your resume

The most important skills for an accounting/office manager resume and required skills for an accounting/office manager to have include:

Customer Service
Reconciliations
General Ledger Accounts
Purchase Orders
Credit Card
Journal Entries
Accounts Payables
Human Resources
CPA
Sales Tax
Bank Deposits
Balance Sheet
Office Management
Bank Accounts
Account Reconciliations
Tax Returns
Bank Statements

ACH
Health Insurance
Office Operations
Office Equipment
Quickbooks Pro
Expense Reports
Payroll Taxes
ADP
Inventory Control
Travel Arrangements
Process Payroll
W-2
Accounts Receivables
Tax Reports
Customer Accounts
Ar
AP

GAAP
Financial Data
Office Functions
AIA
Administrative Functions
Fixed Assets
Financial Transactions
Vendor Invoices
Credit Memos
Collection Calls
Delinquent Accounts
Account Analysis
W2
Trial Balance
Payroll Reports
IRS

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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