What does an Accounts Receivable Analyst do?

An Accounts Receivable Analyst provides accounts receivable support through monitoring all aspects of the collection of outstanding debts owed to a company. They check missing and unresolved payment issues, monitor overdue accounts, and prepare statements for managers.
Accounts receivable analyst responsibilities
Here are examples of responsibilities from real accounts receivable analyst resumes:
- Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
- Perform and analyze all accounts receivable duties, including proper application of cash, check, ACH, and wire transactions.
- Forecast estimate check clearing, deposits, ACH activities and other variables in order to set guidelines for daily cash position.
- Verify benefits and eligibility for new patients.
- Determine medical benefits base on contractual agreements assuring benefits are applied correctly for patients during claims processing.
- Code invoices, research customer information, perform detail reconciliations, analyze exceptions with customer information and billing.
- Perform payment research, reconciliations, communications with cross-functional departments and resolution of escalate issues outside of main system.
- Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.
- Comply with company violations and policies, FDCPA, federal and state laws ;
- Comply with company standards/federal collection laws, which includes the FDCPA, TCPA, and HIPAA.
- Evaluate and process weekly/monthly A/R, A/P reconciliation between company and member A/R files.
- Conduct fusion analysis of SIGINT, IMINT, HUMINT, and all-source products in preparation for interrogations.
- Support and monitor EDI enhancements to ensure effectiveness.
- Process wholesaler/distributor charge back requests receive via EDI transmission.
- Create process to reconcile gift card/credit card reconciliation after conversion to PeopleSoft including bringing reconciliation current.
Accounts receivable analyst skills and personality traits
We calculated that 13% of Accounts Receivable Analysts are proficient in Customer Service, Reconciliations, and Customer Accounts. They’re also known for soft skills such as Listening skills, Negotiating skills, and Speaking skills.
We break down the percentage of Accounts Receivable Analysts that have these skills listed on their resume here:
- Customer Service, 13%
Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions and customer service departments.
- Reconciliations, 8%
Performed payment research, reconciliations, communications with cross-functional departments and resolution of escalated issues outside of main system.
- Customer Accounts, 7%
Monitor customer accounts for delayed payments and non-payments, by eliminating barriers to enable reconciliation on invoices and deductions.
- Pivot Tables, 4%
Navigate Oracle PeopleSoft, use Pivot tables/charts, v-look up's & Sum if's for data research & analysis.
- Patients, 4%
Determined medical benefits based on contractual agreements assuring benefits were applied correctly for patients during claims processing.
- Financial Reports, 4%
Provided multiple weekly and monthly financial reports for several collection specialty groups and business management centers to support collection initiatives.
"customer service," "reconciliations," and "customer accounts" are among the most common skills that accounts receivable analysts use at work. You can find even more accounts receivable analyst responsibilities below, including:
Listening skills. The most essential soft skill for an accounts receivable analyst to carry out their responsibilities is listening skills. This skill is important for the role because "collectors must pay attention to what debtors say when trying to negotiate a repayment plan." Additionally, an accounts receivable analyst resume shows how their duties depend on listening skills: "communicated with buyers and credit departments to resolve charge backs. "
Negotiating skills. Another essential skill to perform accounts receivable analyst duties is negotiating skills. Accounts receivable analysts responsibilities require that "the main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties." Accounts receivable analysts also use negotiating skills in their role according to a real resume snippet: "managed collection activities such as sending follow-up inquiries, negotiating with past-due accounts and referring accounts to collection agencies. "
Speaking skills. Another skill that relates to the job responsibilities of accounts receivable analysts is speaking skills. This skill is critical to many everyday accounts receivable analyst duties, as "collectors must be able to speak to debtors to explain their options and ensure that they fully understand what is being said." This example from a resume shows how this skill is used: "provided problem resolution where applicable; escalated collection issues to leadership when necessary to ensure issues are addressed timely. "
The three companies that hire the most accounts receivable analysts are:
- Deloitte78 accounts receivable analysts jobs
- Robert Half11 accounts receivable analysts jobs
- Broadridge8 accounts receivable analysts jobs
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Accounts receivable analyst vs. Billing and insurance coordinator
A billing and insurance coordinator is responsible for coordinating with employees from different departments of an organization for billing and insurance processing purposes. Billing and insurance coordinators sort mail for distribution to appropriate personnel, performing administrative and clerical duties as needed, managing and releasing of invoices under the manager's supervision, and responding to employees' inquiries and concerns. A billing and insurance coordinator must be highly analytical, as well as have excellent knowledge of the insurance disciplines and processes to assist the employees with their payments and benefits.
While similarities exist, there are also some differences between accounts receivable analysts and billing and insurance coordinator. For instance, accounts receivable analyst responsibilities require skills such as "reconciliations," "pivot tables," "credit memos," and "strong analytical." Whereas a billing and insurance coordinator is skilled in "work ethic," "strong work ethic," "medical billing," and "billing process." This is part of what separates the two careers.
Billing and insurance coordinators tend to make the most money working in the professional industry, where they earn an average salary of $58,069. In contrast, accounts receivable analysts make the biggest average salary, $45,068, in the hospitality industry.On average, billing and insurance coordinators reach similar levels of education than accounts receivable analysts. Billing and insurance coordinators are 3.4% less likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Accounts receivable analyst vs. Collections coordinator
Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.
Each career also uses different skills, according to real accounts receivable analyst resumes. While accounts receivable analyst responsibilities can utilize skills like "pivot tables," "financial reports," "credit memos," and "strong analytical," collections coordinators use skills like "phone calls," "appeals," "collection process," and "medical billing."
Collections coordinators earn a lower average salary than accounts receivable analysts. But collections coordinators earn the highest pay in the professional industry, with an average salary of $39,558. Additionally, accounts receivable analysts earn the highest salaries in the hospitality with average pay of $45,068 annually.Average education levels between the two professions vary. Collections coordinators tend to reach similar levels of education than accounts receivable analysts. In fact, they're 2.0% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Accounts receivable analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an accounts receivable analyst is likely to be skilled in "reconciliations," "customer accounts," "patients," and "cash application," while a typical analyst is skilled in "troubleshoot," "data analysis," "management system," and "project management."
Analysts earn the highest salary when working in the technology industry, where they receive an average salary of $79,330. Comparatively, accounts receivable analysts have the highest earning potential in the hospitality industry, with an average salary of $45,068.Most analysts achieve a similar degree level compared to accounts receivable analysts. For example, they're 4.8% more likely to graduate with a Master's Degree, and 1.2% more likely to earn a Doctoral Degree.Accounts receivable analyst vs. Billing analyst
A billing analyst is responsible for supporting the operations of an accounting department, evaluating and issuing invoices, and analyzing the financial transactions of the company. Billing analysts assist with creating financial statements and reports, managing billing discrepancies, updating recent account statements on the company's database, and checking the accuracy of balance sheets. A billing analyst must have excellent analytical skills, as well as the knowledge of the accounting principles, performing account reconciliations, processing receivables, and tracking clients' billing statements.
Types of accounts receivable analyst
Updated January 8, 2025