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Accounts receivable assistant skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Curtis Nicholls Ph.D.,
Dr. Nicholas Robinson
Below we've compiled a list of the most critical accounts receivable assistant skills. We ranked the top skills for accounts receivable assistants based on the percentage of resumes they appeared on. For example, 24.8% of accounts receivable assistant resumes contained customer service as a skill. Continue reading to find out what skills an accounts receivable assistant needs to be successful in the workplace.

15 accounts receivable assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounts receivable assistants use customer service:
  • Provide in-person and telephone customer service and sales, including fact-finding and evaluation of customers' needs to recommend appropriate advertisement.
  • Handled all office administrative duties including client record keeping, file maintenance and customer service calls & preparing business letters/correspondences.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how accounts receivable assistants use data entry:
  • Cash Receipts Application/Invoicing/Collection Calls/Credit Memo's General Ledgers/Reconciliations/Bank Deposits/Data Entry/Reports Resolution/Investigation of Discrepancy's on Customer's Accounts
  • Modified data entry spreadsheet for material deliveries to improve accuracy and reduce data entry.

3. Cash Handling

Here's how accounts receivable assistants use cash handling:
  • Prepared monthly statements Strong cash handling ranging from $1000.00-$500.00 on a daily basis Supervised 7-10 cashiers
  • Reconcile and audit daily cash handling transactions from parking attendants to ensure accurate and correct daily sales reports and process.

4. Financial Reports

Here's how accounts receivable assistants use financial reports:
  • Helped create/compile product presentations and other marketing roles, solicited financial reports from licensees on a regular basis.
  • Created financial reports that provided the GM and Controller with important decision-making information.

5. Purchase Orders

Here's how accounts receivable assistants use purchase orders:
  • Coordinate with receiving and inspection unit in conducting all appropriate receiving and inspection operation against purchase order and invoices.
  • Receive purchase orders for product purchased into inventory.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how accounts receivable assistants use payroll:
  • Superseded quotas utilizing company budgets while overseeing payroll and inspection requirements per local, state, and federal guidelines.
  • Processed and monitored payments and expenditures and prepared and monitored the company payroll system.

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7. Accounts Receivables

Here's how accounts receivable assistants use accounts receivables:
  • Supervised accounts receivables and collections, deposited and posted daily cash receipts using automated system.
  • Monitor, collect and report accounts receivables/delinquent accounts receivables to appropriate financial/executive personnel.

8. Credit Card Payments

Here's how accounts receivable assistants use credit card payments:
  • Processed patients credit card payments through virtual terminal access/online banking.
  • Processed monthly automatic credit card payments.

9. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how accounts receivable assistants use bank deposits:
  • Account Receivables Clerk/ preparing statements/ posting cash receipts/ reconciling client accounts/ Bank Deposits/ Collections/ preparation of lien procedures.
  • Prepare bank deposits, verifying and balancing receipts, and sending checks or other forms of payment to banks.

10. General Ledger

Here's how accounts receivable assistants use general ledger:
  • Performed month end closing, general ledger validations and reconciliations and corporate contract verification and tracking.
  • Perform duties encompassing computer operations, general ledger, financial reporting and cash flow management.

11. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how accounts receivable assistants use past due accounts:
  • Contacted customers with past due accounts, documented conversations and reconciliation agreement discussions and made any relevant follow-up notes.
  • Located and monitored overdue accounts, using company software and automated systems.

12. Collection Calls

Collection calls involve reaching out to clients with unpaid balances to collect payments and verify transactions.

Here's how accounts receivable assistants use collection calls:
  • Maintained minimal accounts receivable balances through extensive account monitoring and collection calls.
  • Performed monthly collection calls and turned over delinquent accounts to collection agency.

13. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how accounts receivable assistants use medicare:
  • Completed various seminars on Medicare and Medicaid.
  • Obtain appropriate, signed documentation from Dr.'s offices to bill Medicare, Insurance companies, etc.

14. Credit Memos

A credit memo formally named credit memorandum, is a legal document issued by the seller to the buyer. It bears the reduced amount that the buyer owes to the seller as per an earlier invoice. Credit notes act as a primary document for the sales return journal.

Here's how accounts receivable assistants use credit memos:
  • Processed debit/credit memos and verified information by researching invoice numbers in AS400 in addition to reconciling accounts.
  • Processed debit/credit memos for customers and applied to accounts for reconciliation purposes.

15. Front Desk

Here's how accounts receivable assistants use front desk:
  • Manage a medical front desk including manual and computerized scheduling, billing and medical/insurance records/insurance records management.
  • Front desk responsibilities including answering phones, handling customer inquiries, ordering office supplies, shipping/mailing.
top-skills

What skills help Accounts Receivable Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on accounts receivable assistant resumes?

Curtis Nicholls Ph.D.Curtis Nicholls Ph.D. LinkedIn profile

Associate Professor of Accounting, Co-director of the Student Managed Investment Fund, Bucknell University

The obvious trends are going to become more pronounced: coding and technology-related skills. I think we are going to see an elevation in the coding expectations. In the future, I expect employers to begin providing coding assessments to potential candidates. This is a common feature of engineering and finance jobs, and I think we will see it with respect to claims about coding prowess.

Data skills will also continue to become more prevalent across all business disciplines. Employers are looking for experience with large data sets, data visualization software (e.g. Tableau, PowerBI, Alteryx, etc.) and statistical analysis. Data has become a major currency, and employees' ability to utilize data for decision making will be critical to success in the employment marketplace.

Beyond the obvious, I think the pandemic has also shifted focus to skills surrounding resilience and motivation. I've heard employers during the pandemic express surprise at the disparity of responses to the pandemic: some employees made the pivot to remote work seamlessly, others required significantly more support. Skills that demonstrate resilience, such as group work, honors programs, etc. will become more important.
I would encourage job seekers to highlight skills learned during the pandemic. I would anticipate a regular interview question inquiring about how the job seeker used their extra time during the pandemic. The most common answers will likely include lots of Queen's Gambit and Tiger King, but employers will look for answers surrounding the development of new skills or acquired certifications. Imagine the employer's thoughts when you suggest that you used the extra time to pursue a lifelong dream such as learning to play the piano or guitar. If you missed the early pandemic window of opportunity, take advantage now!

This line of questions may precede a dangerous trend for employers to look for indications of mental strength. I find this possibility disheartening as we could see employers screening employees with mental health challenges at a time when the solidarity of a job could provide much needed structure.

What soft skills should all accounts receivable assistants possess?

Dr. Nicholas Robinson

Director of Accountancy, Eastern Illinois University

Thinking of the less than the obvious answer would be the ability to ask questions the right way. If something is unclear or you just cannot figure it out, ask a question. The key part to this is TRYING to figure it out first and understanding when you are wasting your own time not getting anywhere. People will respect that you tried before coming to them for help. Another aspect of asking questions is listening to the answer. Make sure the answer is clear, and you know where or what you are supposed to do from there. Carry a notebook or something like that to both write down the questions you have on your project and their answers. I always find it impressive when people take notes and pay attention to the answer because it happens far too often that people ask questions but never listen to the response.

What hard/technical skills are most important for accounts receivable assistants?

Dr. Nicholas Robinson

Director of Accountancy, Eastern Illinois University

Excel, excel, excel. It does not matter how much you know in Excel. There is always something more to learn, improve upon, or make more efficient. If you are coming straight out of school, you may have had a lot of exposure to Excel, but if you are not using it every day in a work-like setting, you can get slow and forget how things work. Know how to look up techniques and tools. You will spend much of your working life dealing with Excel spreadsheets, so be sure you are comfortable with them.

What technical skills for an accounts receivable assistant stand out to employers?

Jodi OlsonJodi Olson LinkedIn profile

Assistant Accounting Professor, Winona State University

Accountants serve many industries and sectors, so a broad range of technical skills is required to be ready to meet the needs of employers. Graduates must be technically competent in areas such as accounting information systems, tax preparation, auditing, managerial/cost accounting, financial reporting, and financial statement analysis. Also, graduates are expected to have general business acumen in areas such as management information systems, business law, operations, strategic management, and ethics. All these skills are important for graduates, but the pandemic has made the accounting systems and management information systems skills operative in allowing graduates to deliver their other areas of technical expertise.

List of accounts receivable assistant skills to add to your resume

Accounts receivable assistant skills

The most important skills for an accounts receivable assistant resume and required skills for an accounts receivable assistant to have include:

  • Customer Service
  • Data Entry
  • Cash Handling
  • Financial Reports
  • Purchase Orders
  • Payroll
  • Accounts Receivables
  • Credit Card Payments
  • Bank Deposits
  • General Ledger
  • Past Due Accounts
  • Collection Calls
  • Medicare
  • Credit Memos
  • Front Desk
  • ACH
  • Office Equipment
  • Journal Entries
  • Delinquent Accounts
  • Billing Issues
  • QuickBooks
  • Medicaid
  • Customer Payments
  • Computer System
  • Past Due Invoices
  • Administrative Tasks
  • Telephone Calls
  • AS400
  • Cash Application
  • Expense Reports
  • Customer Accounts
  • Patient Accounts
  • Bank Statements
  • Customer Invoices
  • HR
  • Customer Orders
  • Inventory Control
  • Account Reconciliations
  • Customer Inquiries
  • Sales Orders
  • A/P
  • Client Accounts
  • Financial Statements
  • Wire Transfers
  • Bank Accounts
  • Bank Reconciliations
  • Scheduling Appointments
  • Travel Arrangements
  • Insurance Claims

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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