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Accounts receivable clerk skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Curtis Nicholls Ph.D.,

Frank Longo

Accounts receivable clerk example skills

Below we've compiled a list of the most critical accounts receivable clerk skills. We ranked the top skills for accounts receivable clerks based on the percentage of resumes they appeared on. For example, 12.2% of accounts receivable clerk resumes contained customer service as a skill. Continue reading to find out what skills an accounts receivable clerk needs to be successful in the workplace.

15 accounts receivable clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounts receivable clerks use customer service:

Supervised order processing, customer service, inspection, quality and administrative operations and resolved customer issues on a daily basis.
Improved customer service and department sales by reviewing charge applications for completeness and updating account information quickly and efficiently.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how accounts receivable clerks use data entry:

Distributed incoming wire transfers, collateral assignments, and disbursed claims accurately while also recording information into multiple data entry systems.
Provided general administrative and clerical support and preparing correspondence and documents as well as data entry for accounts receivable.

3. Collection Calls

Collection calls involve reaching out to clients with unpaid balances to collect payments and verify transactions.

Here's how accounts receivable clerks use collection calls:

Reconciled monthly statements for corporate accounts by making business-to-business collection calls; effectively reviewed orders that hit a credit block.
Placed collection calls and other miscellaneous functions including international calls to Latin America.

4. Financial Data

Here's how accounts receivable clerks use financial data:

Calculate, post and verify primary financial data used to produced and maintain financial and statistical documents.
Computed numerical/financial data and compiled financial records using journals and daily reports.

5. Credit Card Payments

Here's how accounts receivable clerks use credit card payments:

Processed credit card payments, prepared spreadsheets, integrated invoices and customer/member information into accounting software.
Opened mail and prepared Visa/MasterCard payments for processing.

6. Process Payments

Here's how accounts receivable clerks use process payments:

Provide customer with required documentation to process payment.
Process payments from customers, answer phones, schedule service calls, make deposits, updated files, and billing.

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7. Cash Receipts

Here's how accounts receivable clerks use cash receipts:

Compiled utility statistical reports related to cash receipts, expenditures, accounts receivable and profit/loss.
Investigated and reconciled cash receipts/entries.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how accounts receivable clerks use payroll:

Maintained payroll operations by following policies and procedures; reporting needed changes and requesting approvals before payrolls were released.
Calculated and processed payroll for company employees and employees subcontracted through temporary agencies.

9. Ledgers

Here's how accounts receivable clerks use ledgers:

Managed profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies entered to appropriate related account.
Processed customer credit applications, maintained accounting ledgers, and follow-up system.

10. General Ledger

Here's how accounts receivable clerks use general ledger:

Reconciled bank balances and recorded general ledger entries along with establishing customer credit lines and establishing vendor credit accounts.
Produced monthly accounts receivable journal voucher summaries to assist with reconciling general ledger accounts to accounts receivable ledger.

11. Financial Reports

Here's how accounts receivable clerks use financial reports:

Maintained full responsibility for processing accounts receivable transactions, which included posting payments to accounts and generating financial reports.
Prepared weekly and monthly operational and financial reports for FKC's senior management and Financial Coordinators.

12. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how accounts receivable clerks use bank deposits:

Used appraisal software for posting payments, prepared bank deposits; followed-up on unpaid accounts including collection efforts via telephone/e-mail.
Retrieved bank deposits, opened deposits, appropriately applied money to accounts, posted deposits

13. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how accounts receivable clerks use delinquent accounts:

Collected and resolved delinquent accounts by locating and contacting customers utilizing Lexus Nexus; establishing repayment terms and schedules.
Required to be very professional in collecting delinquent accounts while also very adamant about maintaining a good customer relationship.

14. Receivable Account

Here's how accounts receivable clerks use receivable account:

Compiled accounts receivable invoices/statements, calls on outstanding invoices, and produced a monthly reconciliation of receivable accounts.
Managed accounts receivable accounts ensuring satisfaction and retention by quickly resolving invoicing and service issues.

15. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how accounts receivable clerks use past due accounts:

Managed customer past due accounts including business to business collections, tracking write-offs, liens as well as reconciling disputed accounts.
Lead collection activities such as sending follow-up inquiries, negotiating with past due accounts, and referring accounts to collection agencies.

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What skills help Accounts Receivable Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on accounts receivable clerk resumes?

Curtis Nicholls Ph.D.

Associate Professor of Accounting, Co-director of the Student Managed Investment Fund, Bucknell University

The obvious trends are going to become more pronounced: coding and technology-related skills. I think we are going to see an elevation in the coding expectations. In the future, I expect employers to begin providing coding assessments to potential candidates. This is a common feature of engineering and finance jobs, and I think we will see it with respect to claims about coding prowess.

Data skills will also continue to become more prevalent across all business disciplines. Employers are looking for experience with large data sets, data visualization software (e.g. Tableau, PowerBI, Alteryx, etc.) and statistical analysis. Data has become a major currency, and employees' ability to utilize data for decision making will be critical to success in the employment marketplace.

Beyond the obvious, I think the pandemic has also shifted focus to skills surrounding resilience and motivation. I've heard employers during the pandemic express surprise at the disparity of responses to the pandemic: some employees made the pivot to remote work seamlessly, others required significantly more support. Skills that demonstrate resilience, such as group work, honors programs, etc. will become more important.
I would encourage job seekers to highlight skills learned during the pandemic. I would anticipate a regular interview question inquiring about how the job seeker used their extra time during the pandemic. The most common answers will likely include lots of Queen's Gambit and Tiger King, but employers will look for answers surrounding the development of new skills or acquired certifications. Imagine the employer's thoughts when you suggest that you used the extra time to pursue a lifelong dream such as learning to play the piano or guitar. If you missed the early pandemic window of opportunity, take advantage now!

This line of questions may precede a dangerous trend for employers to look for indications of mental strength. I find this possibility disheartening as we could see employers screening employees with mental health challenges at a time when the solidarity of a job could provide much needed structure.

What hard/technical skills are most important for accounts receivable clerks?

Frank Longo

Assistant Professor of Business, Centenary University

Proficiency with emerging technology is an attention-getter. We should note that the Certified Public Accountants Exam will contain three sections by 2024, including Data Analytics, Tax Compliance and Planning, and Information System and Controls. A basic knowledge will be required in each of these, and the CPA candidate will identify one area of the above for more detailed testing. This change in knowledge requirements reflects the skills employers see as most important to hire. Using technology in any of these areas can move a candidate to the top of the hiring list. We should emphasize that the job candidate does not need to be an expert in each area, but the ability to effectively use technology in one area is important. Employers are looking for the ability to use technology in information security, business processes, information systems, IT audits, data analytics, and tax planning but not all of them.

Keep in mind that successful firms performed audits, prepared tax returns, advised clients on data security, and much more during the pandemic, and they often did so remotely. This can be expected to continue into the future.

What soft skills should all accounts receivable clerks possess?

Frank Longo

Assistant Professor of Business, Centenary University

The skills listed above in question number one are soft skills. They are the skills that truly differentiate the candidate. All candidates are expected to possess hard skills such as excel proficiency. It is the soft skills that get the job done. The ability to solve problems and to lead a team are the top requirements. Recent studies conducted by the National Association of Colleges and Employers consistently arrived at this conclusion, as did a recent Centenary University survey that included New Jersey and New York employers. These skills can be demonstrated through work experience, internships, and extra-curricular activities, including clubs and sports, which can serve as examples.

What technical skills for an accounts receivable clerk stand out to employers?

Jodi Olson

Assistant Accounting Professor, Winona State University

Accountants serve many industries and sectors, so a broad range of technical skills is required to be ready to meet the needs of employers. Graduates must be technically competent in areas such as accounting information systems, tax preparation, auditing, managerial/cost accounting, financial reporting, and financial statement analysis. Also, graduates are expected to have general business acumen in areas such as management information systems, business law, operations, strategic management, and ethics. All these skills are important for graduates, but the pandemic has made the accounting systems and management information systems skills operative in allowing graduates to deliver their other areas of technical expertise.

Do you want to know more?

List of accounts receivable clerk skills to add to your resume

The most important skills for an accounts receivable clerk resume and required skills for an accounts receivable clerk to have include:

Customer Service
Data Entry
Collection Calls
Financial Data
Credit Card Payments
Process Payments
Cash Receipts
Payroll
Ledgers
General Ledger
Financial Reports
Bank Deposits
Delinquent Accounts
Receivable Account
Past Due Accounts
Credit Memos
Purchase Orders

Medicare
Journal Entries
ACH
QuickBooks
Medicaid
Unpaid Invoices
Billing Issues
Computer System
Past Due Invoices
Cash Application
Taxation
Account Reconciliations
Patient Accounts
Customer Inquiries
Office Equipment
Financial Statements
Account Balances

Customer Invoices
Wire Transfers
Payment History
Process Invoices
AS400
Financial Transactions
A/P
Bank Statements
Payment Arrangements
Financial Policies
Credit Card Transactions
Overdue Accounts
Client Accounts
Credit Applications
Customer Statements

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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