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Accounts receivable/credit manager skills for your resume and career
15 accounts receivable/credit manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Initiated upgrades to corporate credit card programs, substantially reducing processing time, while increasing customer service opportunities.
- Worked directly with the Controller and Customer Service Manager to insure profitability and minimal account risk.
2. Credit Card Payments
- Processed debit/credit card payments electronically.
- Processed credit card payments for those customers with Net 30 requesting to pay by credit card.
3. Credit Limits
A credit limit is the maximum amount of credit that a financial institution or other lenders will grant to a debtor for a given line of credit at any given time without penalty. This is generally based on several factors including; individual circumstances, personal income, loan repayment history, creditworthiness, general financial condition, and other factors.
- Reduced or revoked credit limits upon receipt of negative external information pertinent to financial strength of account.
- Monitored and maintained all accounts receivable for company- while adjusting credit limits for potential risk customers.
4. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Supervised and coordinated the preparation of monthly financial statements, cash forecasting, budgeting and internal audits.
- Managed collections and financial statements.
5. Reconciliations
- Complete account reconciliations by insuring that issues/discrepancies are properly identified and resolved within established deadlines using Fourth Shift software system.
- Issued credit and debit memos, accounts receivable reconciliations and responded to customer requests for documentation
6. DSO
- Administered advanced techniques to enhance collection efforts targeting DSO reductions.
- Skilled in collection techniques for commercial and retail accounts resulting in a reduction of the DSO from 114 to 59 days.
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- Monitored and managed accounts receivables database.
- Manage and control all aspects of credit, collections, and accounts receivables, including cash application and month-end reporting.
8. Past Due Accounts
A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.
- Contacted past due accounts, filed on 90 days unpaid past due accounts with the courts, answered any credit requests.
- Reviewed accounts receivable aging report to ensure that all invoices have been properly issued and past due accounts were investigated.
9. General Ledger
- Provided monthly and quarterly general ledger and revenue reports to upper management
- Analyzed outstanding receivable accounts and made general ledger entries adjustment.
10. Credit Applications
- Controlled the established sound credit lines for new and existing accounts utilizing financial analysis and credit applications.
- Process credit applications for all customers and Distributors both US based and internationally.
11. Cash Application
- Monitored cash applications ensuring customer payments were applied timely and accurately.
- Conduct audits to verify accounts accuracy and manage cash applications.
12. Journal Entries
Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.
- Monitored receivables aging, invoicing, cash receipts, journal entries, and the new accounts process.
- Helped with automated payroll system, manpower reports, time reports and month end journal entries.
13. Credit Risk
Credit risk entails the risk experienced by a lender from the possibility of losing money due to a borrower failing to repay or meet their obligations set out in a loan contract. Credit risk manifests in many forms including loans (the most popular), letters of credit, foreign exchange and lines of credit.
- Monitor accounts receivable identifying potentially adverse collection issues, and recommend appropriate actions to minimize credit risk.
- Prepared monthly performance reports with credit narratives outlining major credit risks and recommended action steps.
14. Payment Terms
- Generated $6M imputed interest by standardizing payment terms and reducing internally generated defects driving payment disputes.
- Negotiated documentation and payment terms with customers to ensure transactions are properly secured.
15. Delinquent Accounts
A delinquent account is an account wherein there are many past-due funds.
- Developed credit business practices in line with corporate goals and adeptly reviewed delinquent accounts and determined appropriate collection activities.
- Established procedures for collection of delinquent accounts in a professional and diplomatic manner that promoted excellent customer relations.
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What skills help Accounts Receivable/Credit Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What type of skills will young accounts receivable/credit managers need?
What technical skills for an accounts receivable/credit manager stand out to employers?
Associate Professor of Accounting, Accounting Department Chair, Loyola University Maryland
Second, believe it or not, is writing. People think that accounting is all about numbers, but really, it's less about the math (which Excel does for you) and more about being able to explain the deeper meaning behind the results. Can you explain complex depreciation methods to an audit client? Give bad news to a tax client in an understandable way? These are big deals.
Third is data analytics. Given the immense volume of data now available to firms, someone who can extract, clean, and present that data using modern software tools will have an edge. It's really another form of communication, and one that early-career accounting professionals would do well to familiarize themselves with before entering the workforce.
What soft skills should all accounts receivable/credit managers possess?
Dr. Douglas Boyle
Chair & Professor, Director, Doctorate in Business Administration Program , Director, Nonprofit Leadership Program, The University of Scranton
List of accounts receivable/credit manager skills to add to your resume

The most important skills for an accounts receivable/credit manager resume and required skills for an accounts receivable/credit manager to have include:
- Customer Service
- Credit Card Payments
- Credit Limits
- Financial Statements
- Reconciliations
- DSO
- Accounts Receivables
- Past Due Accounts
- General Ledger
- Credit Applications
- Cash Application
- Journal Entries
- Credit Risk
- Payment Terms
- Delinquent Accounts
- Credit Lines
- Credit Policy
- Cash Receipts
- Collection Agencies
- Collection Calls
- Customer Accounts
- Payroll
- Credit Memos
- Cash Flow
- Process Improvement
- Credit Worthiness
- ACH
- Bank Deposits
- Direct Reports
- Past Due Invoices
- Credit Reports
- Charge Backs
- UCC
- Collection Efforts
- Credit Hold
- Credit References
- Wire Transfers
- Financial Reports
- Credit Terms
- Collection Process
- Credit Decisions
- A/P
- SOX
- Trade References
- Credit Approval
- Bradstreet
- Credit Analysis
- Financial Analysis
- Credit Checks
- Payment Arrangements
Updated January 8, 2025