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Accounts receivable/credit manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Lilac Nachum Ph.D.,
Dr. JP Krahel Ph.D.
Below we've compiled a list of the most critical accounts receivable/credit manager skills. We ranked the top skills for accounts receivable/credit managers based on the percentage of resumes they appeared on. For example, 6.1% of accounts receivable/credit manager resumes contained customer service as a skill. Continue reading to find out what skills an accounts receivable/credit manager needs to be successful in the workplace.

15 accounts receivable/credit manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounts receivable/credit managers use customer service:
  • Initiated upgrades to corporate credit card programs, substantially reducing processing time, while increasing customer service opportunities.
  • Worked directly with the Controller and Customer Service Manager to insure profitability and minimal account risk.

2. Credit Card Payments

Here's how accounts receivable/credit managers use credit card payments:
  • Processed debit/credit card payments electronically.
  • Processed credit card payments for those customers with Net 30 requesting to pay by credit card.

3. Credit Limits

A credit limit is the maximum amount of credit that a financial institution or other lenders will grant to a debtor for a given line of credit at any given time without penalty. This is generally based on several factors including; individual circumstances, personal income, loan repayment history, creditworthiness, general financial condition, and other factors.

Here's how accounts receivable/credit managers use credit limits:
  • Reduced or revoked credit limits upon receipt of negative external information pertinent to financial strength of account.
  • Monitored and maintained all accounts receivable for company- while adjusting credit limits for potential risk customers.

4. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how accounts receivable/credit managers use financial statements:
  • Supervised and coordinated the preparation of monthly financial statements, cash forecasting, budgeting and internal audits.
  • Managed collections and financial statements.

5. Reconciliations

Here's how accounts receivable/credit managers use reconciliations:
  • Complete account reconciliations by insuring that issues/discrepancies are properly identified and resolved within established deadlines using Fourth Shift software system.
  • Issued credit and debit memos, accounts receivable reconciliations and responded to customer requests for documentation

6. DSO

Here's how accounts receivable/credit managers use dso:
  • Administered advanced techniques to enhance collection efforts targeting DSO reductions.
  • Skilled in collection techniques for commercial and retail accounts resulting in a reduction of the DSO from 114 to 59 days.

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7. Accounts Receivables

Here's how accounts receivable/credit managers use accounts receivables:
  • Monitored and managed accounts receivables database.
  • Manage and control all aspects of credit, collections, and accounts receivables, including cash application and month-end reporting.

8. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how accounts receivable/credit managers use past due accounts:
  • Contacted past due accounts, filed on 90 days unpaid past due accounts with the courts, answered any credit requests.
  • Reviewed accounts receivable aging report to ensure that all invoices have been properly issued and past due accounts were investigated.

9. General Ledger

Here's how accounts receivable/credit managers use general ledger:
  • Provided monthly and quarterly general ledger and revenue reports to upper management
  • Analyzed outstanding receivable accounts and made general ledger entries adjustment.

10. Credit Applications

Here's how accounts receivable/credit managers use credit applications:
  • Controlled the established sound credit lines for new and existing accounts utilizing financial analysis and credit applications.
  • Process credit applications for all customers and Distributors both US based and internationally.

11. Cash Application

Here's how accounts receivable/credit managers use cash application:
  • Monitored cash applications ensuring customer payments were applied timely and accurately.
  • Conduct audits to verify accounts accuracy and manage cash applications.

12. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how accounts receivable/credit managers use journal entries:
  • Monitored receivables aging, invoicing, cash receipts, journal entries, and the new accounts process.
  • Helped with automated payroll system, manpower reports, time reports and month end journal entries.

13. Credit Risk

Credit risk entails the risk experienced by a lender from the possibility of losing money due to a borrower failing to repay or meet their obligations set out in a loan contract. Credit risk manifests in many forms including loans (the most popular), letters of credit, foreign exchange and lines of credit.

Here's how accounts receivable/credit managers use credit risk:
  • Monitor accounts receivable identifying potentially adverse collection issues, and recommend appropriate actions to minimize credit risk.
  • Prepared monthly performance reports with credit narratives outlining major credit risks and recommended action steps.

14. Payment Terms

Here's how accounts receivable/credit managers use payment terms:
  • Generated $6M imputed interest by standardizing payment terms and reducing internally generated defects driving payment disputes.
  • Negotiated documentation and payment terms with customers to ensure transactions are properly secured.

15. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how accounts receivable/credit managers use delinquent accounts:
  • Developed credit business practices in line with corporate goals and adeptly reviewed delinquent accounts and determined appropriate collection activities.
  • Established procedures for collection of delinquent accounts in a professional and diplomatic manner that promoted excellent customer relations.
top-skills

What skills help Accounts Receivable/Credit Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young accounts receivable/credit managers need?

Dr. Lilac Nachum Ph.D.Dr. Lilac Nachum Ph.D. LinkedIn profile

Professor, International Business, Baruch College, City University New York

In light of the changes described in #1, the most apparent skills would be those related to digital employment. These will relate to both new opportunities, created digitally, as well as the transformation of brick and mortar jobs online. The former requires skills such as online management of supply chains, digital marketing, online sale, and the likes. These new jobs might require in addition to digital skills also heavy doses of creativity and entrepreneurship as new products and industries are being created and developed. In relation to the latter, the jobs themselves might be well established and familiar for some graduates but their delivery would be transformed in significant ways and require advanced digital skills related to the implementation of these activities.

What technical skills for an accounts receivable/credit manager stand out to employers?

Dr. JP Krahel Ph.D.Dr. JP Krahel Ph.D. LinkedIn profile

Associate Professor of Accounting, Accounting Department Chair, Loyola University Maryland

First, Excel. It's the most basic, essential tool for the accounting professional. If you can come in on Day 1 knowing essential keyboard shortcuts, proper formula and reference use, and how to format a spreadsheet properly, you'll have an immediate advantage over your peers.

Second, believe it or not, is writing. People think that accounting is all about numbers, but really, it's less about the math (which Excel does for you) and more about being able to explain the deeper meaning behind the results. Can you explain complex depreciation methods to an audit client? Give bad news to a tax client in an understandable way? These are big deals.

Third is data analytics. Given the immense volume of data now available to firms, someone who can extract, clean, and present that data using modern software tools will have an edge. It's really another form of communication, and one that early-career accounting professionals would do well to familiarize themselves with before entering the workforce.

What soft skills should all accounts receivable/credit managers possess?

Dr. Douglas Boyle

Chair & Professor, Director, Doctorate in Business Administration Program , Director, Nonprofit Leadership Program, The University of Scranton

Our research shows that achieving a high level of emotional intelligence is viewed as most important by senior accounting professionals. Emotional intelligence is made up of self-awareness that includes emotional awareness and self-confidence. Self-management includes self-control, trustworthiness, conscientiousness, adaptability, and innovation. Social awareness includes empathy and organizational awareness. Relationship management includes influence, conflict management, teamwork, leadership, and communication. While it is important to work on all these skills, the three that are deemed most critical for accounting professionals are trustworthiness, conscientiousness, teamwork, and communication.

List of accounts receivable/credit manager skills to add to your resume

Accounts receivable/credit manager skills

The most important skills for an accounts receivable/credit manager resume and required skills for an accounts receivable/credit manager to have include:

  • Customer Service
  • Credit Card Payments
  • Credit Limits
  • Financial Statements
  • Reconciliations
  • DSO
  • Accounts Receivables
  • Past Due Accounts
  • General Ledger
  • Credit Applications
  • Cash Application
  • Journal Entries
  • Credit Risk
  • Payment Terms
  • Delinquent Accounts
  • Credit Lines
  • Credit Policy
  • Cash Receipts
  • Collection Agencies
  • Collection Calls
  • Customer Accounts
  • Payroll
  • Credit Memos
  • Cash Flow
  • Process Improvement
  • Credit Worthiness
  • ACH
  • Bank Deposits
  • Direct Reports
  • Past Due Invoices
  • Credit Reports
  • Charge Backs
  • UCC
  • Collection Efforts
  • Credit Hold
  • Credit References
  • Wire Transfers
  • Financial Reports
  • Credit Terms
  • Collection Process
  • Credit Decisions
  • A/P
  • SOX
  • Trade References
  • Credit Approval
  • Bradstreet
  • Credit Analysis
  • Financial Analysis
  • Credit Checks
  • Payment Arrangements

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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