IP Billing Specialist
Accounts receivable specialist job in Detroit, MI
Our client, a premier business law firm, based in Michigan with an international practice and is consistently recognized as one of the 101 Best and Brightest Places to Work, is looking for an IP Billing Specialist in our Detroit or Chicago Office. With more than 350 attorneys working in 60 different areas of concentration, our client provides timely and cost-effective counsel to clients in numerous industries.
The Intellectual Property Billing Specialist is crucial in managing the financial aspects of intellectual property services. This position is responsible for overseeing both the billing and administrative functions of a complex and high-volume intellectual property portfolio. The role includes reviewing time entries on prebills for accuracy, tracking billable activities to determine billing milestones, creating, and sending invoices, reconciling billing discrepancies, and ensuring timely payments. The Intellectual Property Billing Coordinator works closely with and facilitates for both the Billing Department and the firm's Intellectual Property Department attorneys to ensure accurate invoicing, timely payments, and efficient billing operations.
RESPONSIBILITIES
Oversee all aspects of intellectual property billing, ensuring accuracy and compliance with client guidelines.
Generate, review, and manage accurate and timely invoices for intellectual property services.
Review and edit pre-bills, ensuring time entries are correctly allocated to matters and in accordance with client policy.
Track billable activities to determine billing milestones and communicate new or updated client policies to timekeepers.
Draft invoices based on partners' mark-up, including write-offs, in accordance with firm policies/procedures.
Identify and resolve billing discrepancies by investigating issues and collaborating with internal teams.
Perform time entry narrative changes with respect to additions, corrections, and deletions.
Process and submit electronic LEDES invoices through various e-billing platforms (e.g., BillBlast, Serengeti, TyMetrix), troubleshooting and resolving submission errors.
Communicate with clients and attorneys to address billing inquiries and ensure timely payments.
Reconcile client accounts to maintain accuracy in financial records and assist with entering PTO vendor-related expenses.
Prepare and analyze billing reports for internal stakeholders and clients, identifying trends and areas for process improvement.
Maintain billing records and ensure compliance with firm policies, industry standards, and intellectual property laws and regulations.
Support the billing team in improving workflows and optimizing efficiency.
Handle confidential client data securely and maintain high ethical standards.
Facilitate communication and collaboration between the Billing Department and the firm's Intellectual Property Department attorneys.
Ensure timely and accurate billing by managing the entire billing process from prebill review to final invoicing.
Assist with special projects and other tasks as assigned by the Billing Manager or Intellectual Property Department.
QUALIFICATIONS
Bachelor's degree in accounting, Finance, Information Technology, or a related field, or equivalent progressive experience.
Previous experience in e-billing or billing, with knowledge of electronic billing systems including tracking status, troubleshooting, and working with clients/attorneys to resolve problems.
Experience with intellectual property billing and matter management.
Proficiency in using billing software and e-billing applications.
Familiarity with Aderant Billing Software (preferred).
Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
Strong skills in reconciliation, financial reporting, and data entry.
Excellent attention to detail and problem-solving abilities.
Effective time management skills.
A strong client service approach and team orientation, with the ability to speak effectively and respond to common inquiries or complaints from all levels of clients and professional support staff.
Excellent interpersonal and communication skills necessary to maintain effective relationships with partners, attorneys, clients, and staff, exhibiting a high degree of responsiveness, diplomacy, and professionalism in these interactions.
Knowledge and experience in client communication within the financial or legal industry.
Pay Range and Compensation Package:
The anticipated annual pay range for this role is $75,000 to $80,000 (non-exempt) with a complete benefit package.
-Qualified and our clients are EEOC compliant-w
AR Specialist
Accounts receivable specialist job in Farmington, MI
Job DescriptionDescription:
Performs day-to-day payment resolution activities within the Hospital and/or Medical Group partner revenue operations. Scope of responsibility includes all post-billed denials (inclusive of clinical denials). Serves as part of the Denials Resolution team responsible for ensuring payments are received on denied accounts, determining root causes for discrepancies, minimizing inappropriate payment delays and variances from expected reimbursement, and resolving or escalating issues.
Duties and Responsibilities
Knows, understands, incorporates, and demonstrates the Healthrise Core Values.
Performs daily activities as part of the payment resolution team that receives, analyzes, and appeals denials. Reviews, researches, and resolves payment delays and/or variances resulting from rejected and/or denied claims, overpayments, or underpayments.
Processes payments as appropriate in accordance with contracts and policies to ensure timely and accurate liability resolution.
Resolves claims, conducts formal account reviews, identifies lost charge recovery, and analyzes/documents delays and payment variances.
Identifies routine issues and resolves or escalates them as appropriate.
Maintains knowledge of state and federal laws as they relate to contracts and the appeals process.
Investigates and addresses overpayment and underpayment accounts with the goal of optimizing reimbursement.
Coordinates follow-up with clinical departments to provide support for appeals.
Collaborates with Patient Access and other stakeholders to resolve account authorization issues.
Applies knowledge of payer rules, contracts, schedules, and other data sources to resolve payment variances.
Proactively follows up on delays and variances with patients, commercial, Medicare, and Medi-Cal payers to ensure prompt reimbursement, refiles accurate claims, and documents findings.
Contacts insurance carriers and patients as necessary to resolve outstanding balances.
Monitors timely filing limits specific to California payers and ensures all claims are submitted within state and payer deadlines.
Researches payer trends and provides feedback to improve billing accuracy and efficiency.
Tracks and reports denial types and root causes, recommending process improvements.
Analyzes, categorizes, and resolves claim denials from commercial, government, and managed care payers.
Identifies root causes of denials (coding errors, eligibility issues, missing documentation, etc.) and works with clinical and coding teams for resolution.
Files appeals and reconsiderations according to California-specific appeal timelines.
Requests write-offs, transfers, allowances, and reversals as needed.
Recommends accounts for transfer to collection vendors based on complexity and status.
Documents all actions in the patient accounting system.
Responds to patient and payer inquiries or refers them as needed.
Communicates with physicians, office staff, and hospital departments to gather and verify necessary information.
Prepares and submits reports documenting trends, outcomes, and claim activity.
Cross-trains in various functions to enhance service delivery.
Interprets data, draws conclusions, and reviews findings with supervisor.
Continuously learns all aspects of the Denials Resolution Specialist role.
Performs other duties as assigned.
Maintains a working knowledge of applicable Federal, State, and local laws/regulations.
Requirements:
High school diploma or Associate degree in Accounting, Business Administration, or related field, with a minimum of two (2-3) years of experience in revenue cycle medical billing, insurance follow-up, and denial management functions in a hospital, clinic, insurance company, managed care organization, or similar healthcare financial service setting; or an equivalent combination of education and experience. Experience in a complex, multi-site environment within California healthcare systems preferred.
Excellent written and verbal communication and organizational skills.
Strong interpersonal and customer service skills.
Attention to detail, accuracy, and time management.
Basic proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
Completion of regulatory/mandatory certifications preferred.
Comfortable working in a collaborative, shared leadership environment.
Previous experience with Global Partner vendors preferred.
Experience using Epic.
Strong understanding of California-specific payers (Medi-Cal, Blue Shield of CA, Kaiser, CalOptima, IEHP, Partnership HealthPlan, Division of Financial Responsibility, etc.).
Familiarity with CPT, ICD-10, and HCPCS coding.
Strong organizational, communication, and problem-solving skills.
Ability to work independently, meet deadlines, and maintain high attention to detail.
Preferred
Certification: Certified Professional Biller (CPB), Certified Medical Reimbursement Specialist (CMRS), or equivalent.
Experience with California Medicaid (Medi-Cal), Share of Cost, and managed care environments.
Bilingual (English/Spanish) preferred.
Billing Coordinator
Accounts receivable specialist job in Troy, MI
Salary: $ 50,000.00
We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested.
Prioritized Must Have Skills for the Billing Coordinator:
#1. Must have Microsoft Office experience.
#2. Preferred accounting experience.
Responsibilities of the Billing Coordinator:
Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner.
Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted.
Have direct contact with clients to expedite processing as needed.
Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems.
Update billing information in billing system as needed.
Distribute month-end reports.
Assist with cost recovery and trust accounting functions.
Track Pre-bills and inform attorneys of missed deadlines.
Assist with billing questions and projects.
Email and/or mail invoices.
Share responsibilities to answer and respond to calls received on the collection line.
Share responsibilities to answer inquiries from clients to general email account.
Assist with collection efforts as needed.
Assist with other accounting projects.
Requirements of the Billing Coordinator:
Law firm experience preferred, but not required.
Proficiency with Microsoft Office.
Ability to learn new accounting software.
Excellent computer skills a must.
Accounting experience preferred.
Bachelors degree in accounting preferred, but not required.
Other Key Requirements:
100% in office
No sponsorships or visa holders. No Corp-to-Corp.
Benefits of the Billing Coordinator:
Medical Insurance
Dental Insurance
401(k)
About the Company:
Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
Medical Biller and Medical Office Manager
Accounts receivable specialist job in Livonia, MI
Job Title: Medical Biller and Office Manager
Job Type: Full-time
We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards.
Key Responsibilities:
Medical Billing & Coding:
Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments.
Submit insurance claims and follow up on outstanding claims.
Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies.
Monitor and track patient accounts to verify that payments are made timely.
Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules.
Maintain accurate and up-to-date patient billing information and files.
Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals.
Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations.
Office Management:
Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings.
Supervise and train administrative staff, providing guidance and support.
Manage patient appointments, ensuring timely and accurate scheduling.
Maintain a clean, organized, and efficient office environment.
Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services.
Handle general office correspondence, including emails, phone calls, and mail.
Prepare reports and assist with budgeting for office operations and expenditures.
Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information.
Additional Responsibilities:
Assist in developing and enforcing office policies and procedures to streamline operations.
Collaborate with healthcare providers and management to ensure effective communication and patient care.
Handle patient inquiries related to billing, insurance, and office procedures.
Manage and resolve conflicts, complaints, and issues within the office environment.
Qualifications:
High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus.
Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting.
Strong knowledge of medical terminology, insurance codes, and billing procedures.
Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools.
Ability to handle sensitive and confidential information with discretion.
Excellent organizational, communication, and multitasking skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
Knowledge of HIPAA and healthcare compliance regulations.
Leadership skills and experience managing a team are highly preferred.
Benefits:
Competitive salary.
Health, dental, and vision insurance.
Paid time off (PTO).
Retirement plan options.
Continuing education opportunities.
If you're a motivated, detail-driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity!
Accounts Receivable Coordinator
Accounts receivable specialist job in Wixom, MI
About Us
With more than 30 years of experience, Cirba Solutions is the premier battery recycling
materials and management company extracting critical materials from scrap and used
batteries and then supplying those battery-grade metals back into the supply chain. As
the only vertically integrated team with an operational, differentiated platform and a full
suite of capabilities, Cirba Solutions is leading the creation of a circular battery supply
chain.
**********************
____________________________________________________________________________
Role Overview
The Accounts Receivable (AR) Coordinator owns the daily invoicing‑to‑cash cycle: issuing
accurate customer invoices, applying payments, resolving billing discrepancies, and
supporting month‑end close. You will partner closely with Sales, Customer Service, and
Finance to protect cash flow, maintain clean aging, and deliver a best‑in‑class customer
billing experience.
____________________________________________________________________________
Key Responsibilities
Invoice & Credit Management - Generate, review, and transmit customer invoices; post credit memos; ensure compliance with contract terms, tax rules, and companypolicies.
Cash Application - Record and apply ACH, wire, check, and credit‑card receipts in ERP; reconcile deposits to bank statements daily.
Collections - Monitor AR aging, research past‑due accounts, place courtesy calls/emails, escalate risk accounts, and coordinate payment plans where appropriate.
Customer Service - Respond to billing inquiries, issue documentation
(POs, PODs, statements), and resolve discrepancies in collaboration with Sales & Logistics.
Reporting & Compliance - Prepare weekly AR aging, DSO, and unapplied‑cash reports; support month‑end close, and audits.
All other duties as assigned
____________________________________________________________________________
Qualifications
Required:
.
Associate's degree in Accounting, Finance or related field (or equivalent experience).
2+ years hand-on AR, billing, or general accounting experience in a mid-size, multi-entity organization.
Proficiency with an ERP/financial system (eg. Microsoft Dynamics 365, NetSuite, SAP)and Excel (pivot tables, VLOOKUP).
Demonstrated ability to reconcile high-volume transactions accurately and meet tight deadlines.
Strong written and verbal communication skills and customer first mindset.
TRAVEL: none
Preferred:
Experience in manufacturing, distribution, or recycling industries.
Familiarity with lean/continuous‑improvement or D365 optimization projects.
____________________________________________________________________________
Physical Requirements
Standing/Walking: Sometimes
Sitting: Sometimes
Lifting/Carrying
Lifting/Carrying 20-50 lbs: Sometimes
Lifting/Carrying >50 lbs: Never
Pushing/Pulling: Sometimes
Climbing: Never
Stopping/Bending: Sometimes
Reaching above shoulder: Sometimes
Repeating motions that may include wrists, hands, and/or fingers: Most Times
Operate Motor Vehicle: Sometimes
Operate Manual Equipment: Never
Operate machinery/power tools: Never
____________________________________________________________________________
Worksite Conditions
Weather Exposure: Never
Temperature Extremes: Never
Noise: Sometimes
Odors: Sometimes
Dust or Mist: Sometimes
Fumes or Vapors: Sometimes
Chemicals
Chemicals drummed: Never
Chemicals bulk tank: Never
Respirator: Never
Personal Protective Clothing: Never
Personal Protective Equipment: Sometimes
____________________________________________________________________________
Benefits
Medical, Dental, & Vision
HSA/HRA/FSA
Employee Assistance Program (EAP)
401(k) Retirement Savings Plan with employer match
Wellness programs and incentives
Life & Disability, Accident, Critical Illness, & Hospital Indemnity
Paid Time Off
80 hours of paid company holidays
Auto-ApplyAccounts Receivable Coordinator
Accounts receivable specialist job in Wixom, MI
About Us
With more than 30 years of experience, Cirba Solutions is the premier battery recycling
materials and management company extracting critical materials from scrap and used
batteries and then supplying those battery-grade metals back into the supply chain. As
the only vertically integrated team with an operational, differentiated platform and a full
suite of capabilities, Cirba Solutions is leading the creation of a circular battery supply
chain.
**********************
____________________________________________________________________________
Role Overview
The Accounts Receivable (AR) Coordinator owns the daily invoicing‑to‑cash cycle: issuing
accurate customer invoices, applying payments, resolving billing discrepancies, and
supporting month‑end close. You will partner closely with Sales, Customer Service, and
Finance to protect cash flow, maintain clean aging, and deliver a best‑in‑class customer
billing experience.
____________________________________________________________________________
Key Responsibilities
Invoice & Credit Management - Generate, review, and transmit customer invoices; post credit memos; ensure compliance with contract terms, tax rules, and companypolicies.
Cash Application - Record and apply ACH, wire, check, and credit‑card receipts in ERP; reconcile deposits to bank statements daily.
Collections - Monitor AR aging, research past‑due accounts, place courtesy calls/emails, escalate risk accounts, and coordinate payment plans where appropriate.
Customer Service - Respond to billing inquiries, issue documentation
(POs, PODs, statements), and resolve discrepancies in collaboration with Sales & Logistics.
Reporting & Compliance - Prepare weekly AR aging, DSO, and unapplied‑cash reports; support month‑end close, and audits.
All other duties as assigned
____________________________________________________________________________
Qualifications
Required:
.
Associate's degree in Accounting, Finance or related field (or equivalent experience).
2+ years hand-on AR, billing, or general accounting experience in a mid-size, multi-entity organization.
Proficiency with an ERP/financial system (eg. Microsoft Dynamics 365, NetSuite, SAP)and Excel (pivot tables, VLOOKUP).
Demonstrated ability to reconcile high-volume transactions accurately and meet tight deadlines.
Strong written and verbal communication skills and customer first mindset.
TRAVEL: none
Preferred:
Experience in manufacturing, distribution, or recycling industries.
Familiarity with lean/continuous‑improvement or D365 optimization projects.
____________________________________________________________________________
Physical Requirements
Standing/Walking: Sometimes
Sitting: Sometimes
Lifting/Carrying
Lifting/Carrying 20-50 lbs: Sometimes
Lifting/Carrying >50 lbs: Never
Pushing/Pulling: Sometimes
Climbing: Never
Stopping/Bending: Sometimes
Reaching above shoulder: Sometimes
Repeating motions that may include wrists, hands, and/or fingers: Most Times
Operate Motor Vehicle: Sometimes
Operate Manual Equipment: Never
Operate machinery/power tools: Never
____________________________________________________________________________
Worksite Conditions
Weather Exposure: Never
Temperature Extremes: Never
Noise: Sometimes
Odors: Sometimes
Dust or Mist: Sometimes
Fumes or Vapors: Sometimes
Chemicals
Chemicals drummed: Never
Chemicals bulk tank: Never
Respirator: Never
Personal Protective Clothing: Never
Personal Protective Equipment: Sometimes
____________________________________________________________________________
Benefits
Medical, Dental, & Vision
HSA/HRA/FSA
Employee Assistance Program (EAP)
401(k) Retirement Savings Plan with employer match
Wellness programs and incentives
Life & Disability, Accident, Critical Illness, & Hospital Indemnity
Paid Time Off
80 hours of paid company holidays
Auto-ApplyAccounts Receivable Accountant
Accounts receivable specialist job in Plymouth, MI
As the Accounts Receivable Accountant, you will be able to learn every aspect of our Accounts Receivable function, such as daily invoicing, cash applications, rebate accruals, and other processes. Since this role provides exposure to our key customers, possessing strong communication and relationship management skills is the foundation for success in this role. The key to growth opportunities within our company is the ability to work in a fast-paced environment while ensuring accuracy and attention to detail.
You Will:
Post-process lockbox payments, apply for in-house payments, identify and research issues to fully and accurately apply cash to customer accounts and invoices; improve accuracy through system improvements and open line of communication with customers
Invoice sales orders includes following up with the plants and marketing on issues preventing an order from billing and constantly improving our system by examining billing error reasons. This also includes invoicing online credit memos and buy/sell activity.
Analyze and prepare reports for auditors, customers, and Plastipak internal users
Analyze and track rebates and accruals
You Have:
Bachelor's Degree in accounting or related field required
Exceptional time and personal management skills needed to complete all tasks as assigned
Entry-level with relevant internships, up to 2 years of experience
As a Plastipak Associate, you receive a benefits package offering the following:
Wellness Programs
Health Insurance Coverage, including Medical, Dental & Vision
EAP, Employee Assistance Program
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance: Short-Term & Long-Term
Accidental Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
401(k) Plan, with Company Matching Contribution & Profit Sharing feature
Paid Time Off - 80 hours within 1st year & subsequent increases
Paid Company Holidays
Dependent Care Flexible Spending Account
Caregiving via Care.com
Pet Insurance
Tuition Assistance Program
Sons and Daughters Scholarship Program
Travel Assistance
Employee Discount Programs
*Some benefits are subject to eligibility requirements
Plastipak is an Equal Opportunity Employer
In order to process your job application, Plastipak collects and stores the personal information that you submit via this website. Please refer to Plastipak's to understand how Plastipak uses and protects the information that you provide.
Auto-ApplyPart-Time Full-Charge Bookkeeper
Accounts receivable specialist job in Troy, MI
About Us:
AGM Management is a property management company dedicated to providing affordable housing solutions. We believe that everyone deserves a safe and comfortable place to call home. We are committed to community development and resident satisfaction and seek a passionate and experienced Bookkeeper to join our team.
At this time, we are seeking a full-charge Bookkeeper to work alongside our existing accounting department staff members at our Troy, MI office to help manage books/properties.
Roughly 20 hours a week on a consistent schedule. We can be flexible on schedule set-up as long as the hours are during our working hours of 8-4.
Job Functions:
Perform bookkeeping tasks in QuickBooks
Enter, Review, and approve invoices
Ensure that all receivables and payables are coded to the correct general ledger
Reconcile the monthly vacancy, tenant receivables, and security deposit statement with internal reports
Enter prepaid bills via journal entry updates
Reconcile bank statements, escrow account balances, and petty cash funds
Prepare replacement reserve draws
Reimburse payroll/taxes, healthcare costs, and American Express expenses
Engage in ongoing training and continuing education opportunities as advised
Fulfill all other assigned job duties as deemed necessary and appropriate by upper-level management
Requirements:
Associate's degree
3+ years of experience in accounting or bookkeeping
GAAP compliance knowledge/experience
Expertise in Microsoft Office/Outlook
Proficient with QuickBooks
Detail-oriented, mission-driven, organized, yet flexible
Excellent computer skills
Excellent critical thinking and problem-solving skills
Excellent written and verbal communication skills
Willingness to work independently and as a team
Nice to have experience in property management
Company Perks:
9 paid vacation/sick days
Annual raises
Job security/stability
Accounts Receivable and Fixed Asset Specialist
Accounts receivable specialist job in Troy, MI
Nippon Seiki is a world-class manufacturer of instruments for vehicles, agricultural, and construction equipment. Established in 1945, Nippon Seiki Co., Ltd. is headquartered in Japan, with numerous facilities worldwide. N.S. International, Ltd. ("NSI"), a group company of Nippon Seiki, located in Troy, MI, is a tier one supplier of instrument clusters and head-up display units for FCA US, General Motors, BMW, Honda, Harley Davidson, Suzuki, Polaris, Arctic Cat and other OEM's.
Purpose of Job
The Accounts Receivable & Fixed Asset Specialist is responsible for accurately recording and applying customer payments, maintaining up to date and detailed accounts receivable records, and ensuring all transactions are processed in compliance with company policies and accounting standards. In addition, this role performs a variety of general ledger and fixed asset accounting activities including reconciliations, journal entries, and asset tracking to support timely and accurate monthly, quarterly, and year-end financial reporting.
Major Duties/Responsibilities
Top duties or activities in a given year. Not all tasks/steps performed are listed.
ACCOUNTS RECEIVABLE:
Prepares and posts cash receipts from customers using accounting software (Plex).
Investigates all debit and credit discrepancies and follows-up with appropriate NSNA personnel for resolution.
Reports on days outstanding for accounts receivable.
Contacts customer to resolve past due invoices.
Generates accounts receivable overdue aging report using accounting software (Plex) to identify past due invoices and discrepancies.
Updates open accounts receivable issues showing status of invoices outstanding over 30 days past due.
Maintains all accounts receivable files.
Schedule and lead monthly meetings with the Business Development team to review, track and resolve all accounts receivable files.
Reconciles AR Aging to the general ledger and investigates any discrepancies.
Creates and monitors tooling invoicing and related costs.
Provides Treasury Cash Forecast information based on AR Aging.
Performs other month end and year end activities as required to properly complete NSI's financial statements.
FIXED ASSETS:
Maintains fixed asset records, including tracking and labeling to properly record company assets.
Complete monthly CIP, fixed asset addition, disposal adjustments and depreciation process.
Reconcile the balance in the fixed asset subsidiary ledger to the summary-level account in the general ledger.
Review and update the detailed schedule of fixed assets and accumulated depreciation.
Prepares monthly depreciation journal entry.
Investigate the potential obsolescence of fixed assets.
Conduct periodic impairment reviews for intangible assets.
Conduct periodic physical inventory counts of fixed assets.
Recommend to management whether fixed assets should be disposed of.
Assign tag numbers to fixed assets.
Conduct analyses related to fixed assets as requested by management.
Create and monitor a system of controls, procedures, and forms for the recordation of fixed assets.
Assist with the corporate SG&A capital budgets.
Prepare audit schedules relating to fixed assets including roll-forward, and assist the auditors in their inquiries.
Provide fixed assets information for Quarterly reporting.
OTHER:
Supports year-end audit and mid-year review process, as required.
Assist in J-Sox implementation and audit, as required.
Follow all company policies and procedures.
Identify opportunities for improvements in processes, systems and reporting through independent investigation and research. Recommend and help implement solution options.
Demonstrates effective communication skills when working with coworkers.
Interfaces with other departments to verify transactions, report data issues, and determine appropriate action.
Other duties as assigned.
Prepares and maintains Prepaid schedules.
Reconciles tooling schedules.
Education, Experience and Knowledge
Required and/or preferred level of education, knowledge and skills that are necessary.
Education
Associate's degree or equivalent from a two-year college; or 5 or more year's related experience and/or training; or equivalent combination of education and experience.
Related Experience
Accounts receivable experience required; automotive industry experience preferred.
Comprehensive understanding of generally accepted accounting principles (GAAP) and standard accounting practices.
Strong oral and written communication skills to interact effectively with internal and external stakeholders.
Proficiency with accounting software and ERP systems, as well as MS Office applications-including Excel, Word, and email/internet tools.
Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Working knowledge of the organization's structure, departmental functions, and company policies and procedures to accurately complete tasks and maintain records and files.
Special Training or Competency
Observation, understanding, and execution of applicable company ISO/TS/IATF certification standards related to the role and impact on the overall organization.
NSI Competencies
Adaptation/Flexibility: Includes keeping an open mind regarding new ideas and ways of doing things. Willing to consider alternative interpretations or ways of looking at the situation. Demonstrating flexibility.
Initiative/Results Driven: Includes setting high standards of performance for self and others. Striving to accomplish goals even if it means personal sacrifice. Putting the goals of the organization above own goals.
Judgment/Decision Making: Includes making decisions and takes actions that have beneficial impact. Effectively evaluating information in order to come up with sound conclusions and recommendations.
Resource Management: Includes setting clear objectives to guide action for self or others to accomplish goals. Organizing or adjusting information, people and materials to meet those goals.
Team Work: Includes encouraging and supporting the ideas and effort of others. Finding ways to help the team or group perform effectively.
Additional Information
Work Hours
Monday-Friday, 8 am - 5pm. Off-hours as needed.
Hybrid schedule, 2 days onsite / 3 days offsite
Travel Requirements
5% international and/or domestic.
If domestic travel is necessary, valid drivers' license is required.
If international travel is necessary, valid passport is required.
Additional Information
NA
DISCLAIMER
The above information on this description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
N.S. International, Ltd. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Accounts Receivable Clerk
Accounts receivable specialist job in Clinton, MI
Job Details Corporate Office - Clinton Township - Clinton Township, MIAccounts Receivable Clerk
ACCOUNTS RECEIVABLE CLERK
Ross Education Holdings, Inc.
- not remote
Schedule: Monday-Friday - 8-4:30pm - with 2 days per month working 10am to 6:30pm.
The Accounts Receivable Clerk works under the direction of the Senior Student Ledger Accountant and the EVP of Accounting and Administration. This role is primarily responsible for all aspects of student ledger accounting including but not limited to: billing tuition and grants, sending drop letters to students and setting up payment plans, answering telephone calls from students regarding account balances, taking and posting student payments, assisting with third party agency invoicing, and supporting other administrative departments as needed. Additional transactional accounting and administrative responsibilities may be assigned.
Job Duties and Responsibilities
Send out drop letters to students, set up payment plans, and send updated payment plans to servicing company (40% of job responsibility)
Serves as front-line customer service representative responding professionally and courteously to all inquiries from constituents, i.e. student, parents and staff, through personal, electronic, and telephone communications
Billing tuition and grants
Follow up with campuses regarding no start students and bill for laptops as needed
Review ledgers of graduates to ensure tuition, grants, and financial aid payments match the servicing company's records
Update student demographic information such as addresses and notate all correspondence in database
Take and post student payments
Assist with third-party agency invoicing
Address and research inquiries from corporate representatives, school managers, and other department staff
Meet/exceed the customer's (internal and external) expectations by understanding, anticipating, and meeting customer needs
Exhibit proactive communication
Cross train to assist with daily duties as needed and assigned by supervisor
Other duties and special projects as assigned
Benefits
Health, Dental & Vision Insurance
Paid Time Off
401(k)
Tuition Reimbursement
Employee Referral Bonus Program
Monthly pay and direct deposit
Accounts Receivable Clerk
Requirements
High school diploma or equivalent. Some college coursework helpful, but not required.
Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment
Strong data entry skills, with excellent speed and accuracy
Ability and interest in working on the phone with students, staff and vendors. This is a required duty of the job as you will be taking multiple inbound phone calls per day.
Must be detail oriented, reliable, and a problem solver and who can make decisions with limited guidance
Ability to focus on repetitive tasks
Experience with MS Office, internet and email, with expertise in Excel
Must be able to meet deadlines and work independently
Must be a team player and be able to effectively interact with staff outside of Accounting
Excellent verbal and written communication skills
Demonstrate professionalism in manner, dress and conduct as a representative of Ross
Adherence to Ross Code of Conduct and Professional Ethics
Must have sufficient ability to move around the building
Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials
Background check required for employment
Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information.
Protection of the corporation and privacy of corporate proprietary and confidential information is expected
Professional communication encompasses written, oral, visual and digital communication.
Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
Performance metrics will be set by your supervisor and used to calculate future increases.
This position is at our corporate office - not remote.
Ross is an Equal Opportunity Employer
Accounts Payable / Office Assistant
Accounts receivable specialist job in Sterling Heights, MI
Accounts Payable / Office Assistant Location: Sterling Heights - 38200 Schoenherr Rd., Sterling Heights, MI, 48312 Job Description:
We are seeking a detail-oriented and organized Accounts Payable / Office Assistant to join our team. The ideal candidate will be responsible for processing invoices, reconciling vendor statements, and assisting with general office tasks.
Responsibilities:
Process invoices and expense reports
Reconcile vendor statements
Assist with month-end closing procedures
Maintain accurate and organized financial records
Answer phones and direct calls as needed
Assist with other office tasks as assigned
Qualifications:
High school diploma or equivalent
Prior experience in accounts payable or general office administration
Proficient in Microsoft Office Suite
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Accounts Receivable/Payable Clerk
Accounts receivable specialist job in Lake Orion, MI
Job Description
Explore a rewarding career at Wally Edgar Chevrolet, an established and trusted automotive dealership located in the vibrant community of Lake Orion, Michigan. Our team is dedicated to providing exceptional service and creating lasting relationships with our customers. As a Accounts Receivable/Payable Clerk, you will process vendor invoices, cut checks, reconcile statements, post payments, and support month-end close working closely with Accounting, Parts/Service, and Sales to keep the books tight and the store running smoothly.
At Wally Edgar Chevrolet, we are committed to fostering a positive and inviting atmosphere that values integrity, teamwork, and professionalism. Join our dynamic team and be part of a company that prioritizes employee growth and customer satisfaction.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Retirement Plan
Disability Insurance
Parental Leave
Hands on Training
Dental Insurance
Health Insurance
Vision Insurance
Career Growth Opportunities
Responsibilities
Responsibilities
Accounts Payable
Enter/3-way match vendor invoices (parts, service, reconditioning, office)
Research discrepancies and secure approvals in line with policy
Prepare weekly check/EFT runs; maintain W-9s and vendor files
Reconcile vendor statements; resolve credits/returns
Assist with 1099 year-end prep
Accounts Receivable
Post daily cash, credit card, and ACH deposits; reconcile bank and DMS
Record parts/service RO payments, warranty receivables, and manufacturer incentives
Maintain AR aging; follow up on past-due balances professionally
Support Contracts-in-Transit tracking and schedule clean-up
General Accounting
Keep clean schedules and documentation for audits
Help with month-end close, journal entries, and account reconciliations
Uphold internal controls and dealership policies
Requirements
What you'll need to succeed
1-3+ years in AR/AP or accounting (dealership experience strongly preferred)
Familiar with a DMS (Reynolds & Reynolds, CDK, Dealertrack, etc.) and MS Excel (vlookups/pivots a plus)
High accuracy, organization, and follow-through; comfortable with deadlines and volume
Clear, courteous communicator with vendors, customers, and teammates
Ability to handle confidential information with discretion
Nice to have
Knowledge of parts/service RO flow, warranty schedules, incentives.
Experience with sales tax basics and 1099 compliance
Accounts Receivable Specialist
Accounts receivable specialist job in Clinton, MI
Job Description
SUMMARY: The overall function of the Accounts Receivable Specialist is to process and manage payments received and to provide related accounting and administrative support.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
· Maintain up-to-date billing system.
· Prepare, verify, and process invoices.
· Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail.
· Carry out billing, collection, and reporting activities according to specific deadlines.
· Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
· Monitor customer account details for non-payments, delayed payments, and other irregularities.
· Research and resolve payment discrepancies.
· Review AR aging to ensure compliance.
· Maintain accounts receivable customer files and records.
· Process credit card payments and prepare bank deposits.
· Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity.
· Assist with month-end closing.
· Protect organization's values by keeping information confidential.
· Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001
Follows all safety, housekeeping (5S) and company policies and procedures.
Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High School Diploma or GED; Associates Degree equivalent from a two-year college or technical school preferred. Minimum of one to three years' experience in an accounts receivable role. Knowledge of general accounting principles, regulatory standards, and compliance requirements. Ability to calculate, post, and manage accounting figures and financial records. Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs. High degree of accuracy, attention to detail, and ability to contain confidentiality. Excellent analytical, problem solving, and decision-making skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly spend long hours sitting and using office equipment and computers. Regularly spend long hours in intense concentration reviewing and entering financial information into a computer. Occasionally lift 5-10 pounds.
Powered by ExactHire:188166
Temp - Non-Clinical - Medical Biller / Medical Billing Follow Up (Days) Shelby Charter Twp, MI-26040
Accounts receivable specialist job in Shelby, MI
Treva is a supplemental staffing agency located in metro Detroit, Michigan. We partner with multiple health care organizations throughout the United States to fill needs for contract, contingent and/or direct hire positions. Put our passion of matching professional candidates with incredible opportunities to work for you!
SHIFT DETAILS
Days
No weekends
SUBMISSION REQUIREMENTS
Medical Billing Experience-Required
Hospital/ Facility Billing Experience- Required
Really looking for temp to perm placement
COVID VACCINE REQUIRED by 1/4/2022
If working collaboratively with an established agency to secure your next career move is intriguing to you - send your resume today! An experienced recruiter will contact you to determine what YOUR needs and career goals are. We will work together as a team to find the best position that suits your needs. Treva offers competitive packages, a supportive and encouraging culture, and a team of professionals that want to see you succeed! Our goal is to establish and maintain a relationship with our candidate that allows us to be your go-to resource for any and all career moves!
For a complete list of open positions, please visit ************************************************
Patient Collections Specialist
Accounts receivable specialist job in Southfield, MI
Who We Are
As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.
Why Join Us?
Interested in orthopaedics? Discover why it's worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan's largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.
Position Summary
Patient Collections Specialists are responsible for incoming patient and clinic staff calls and electronic contacts; communicating with patients and clinic staff regarding account balances, payments, and payment plans; processing patient payments; processing delinquent patient accounts according to MOS Collection Policy.
Duties and Responsibilities
Primary contact for incoming Billing Department calls and electronic inquiries
Communicate directly with patients regarding their financial responsibility, address billing inquiries, triage billing issues to the appropriate staff
Process patient payments
Monthly processing of delinquent accounts to collections agency
Establish payment arrangements per company policy
Document all calls timely and accurately in patient accounts in the billing system
Perform claim follow-up for patient address corrections, bad package, SNF denials
Take new or updated insurance information
Provide information to patients regarding referrals, authorization, contacting their insurance
Process pre-payments for surgeries
Contact insurance companies to check eligibility and benefits via phone or online portals
Assist with other billing/collection duties, as needed
Knowledge, Skills, and Abilities
Excellent customer service skills required
Knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles and denial codes required
Attention to detail and ability to prioritize independently
Ability to multi-task and perform in a busy office environment
Intermediate knowledge of MS Office
Prior experience using Athena billing system preferred
ASC experience preferred
Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.
Auto-ApplyPatient Collections Specialist
Accounts receivable specialist job in Southfield, MI
Who We Are
As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment.
Why Join Us?
Interested in orthopaedics? Discover why it's worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan's largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today.
Position Summary
Patient Collections Specialists are responsible for incoming patient and clinic staff calls and electronic contacts; communicating with patients and clinic staff regarding account balances, payments, and payment plans; processing patient payments; processing delinquent patient accounts according to MOS Collection Policy.
Duties and Responsibilities
Primary contact for incoming Billing Department calls and electronic inquiries
Communicate directly with patients regarding their financial responsibility, address billing inquiries, triage billing issues to the appropriate staff
Process patient payments
Monthly processing of delinquent accounts to collections agency
Establish payment arrangements per company policy
Document all calls timely and accurately in patient accounts in the billing system
Perform claim follow-up for patient address corrections, bad package, SNF denials
Take new or updated insurance information
Provide information to patients regarding referrals, authorization, contacting their insurance
Process pre-payments for surgeries
Contact insurance companies to check eligibility and benefits via phone or online portals
Assist with other billing/collection duties, as needed
Knowledge, Skills, and Abilities
Excellent customer service skills required
Knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles and denial codes required
Attention to detail and ability to prioritize independently
Ability to multi-task and perform in a busy office environment
Intermediate knowledge of MS Office
Prior experience using Athena billing system preferred
ASC experience preferred
Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.
Auto-ApplyCollections Specialist 2
Accounts receivable specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts
* Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
* Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
* Prepare customer accounts for Final Notice and Cancel Non-pay
* Reconcile payment history
* Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
* Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
* Collects and posts payments to customer accounts
* Records pertinent data on collection efforts and customer financial status in database
* Research misapplied payments
* Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
* Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
* Excellent verbal and written communication skills
* Proficient in Microsoft Office Suite or related software
* Basic understanding of local, state, and federal debt collection laws
* Basic understanding of principles and processes of customer service
* Ability to perform customer needs assessments and to consistently meet service quality standards
* Excellent time management skills
* Ability to identify issues and creatively solve problems
* Ability to learn and use relevant machinery and technology
* Associate degree in Business or related field or equivalent working experience required
* Inbound/Outbound call with ACD phone tree experience required
* Three years of experience in credit and collections work preferred
Collections Specialist 2
Accounts receivable specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts.
Uses automated internal systems to identify and monitor overdue accounts
Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
Prepare customer accounts for Final Notice and Cancel Non-pay
Reconcile payment history
Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
Collects and posts payments to customer accounts
Records pertinent data on collection efforts and customer financial status in database
Research misapplied payments
Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Basic understanding of local, state, and federal debt collection laws
Basic understanding of principles and processes of customer service
Ability to perform customer needs assessments and to consistently meet service quality standards
Excellent time management skills
Ability to identify issues and creatively solve problems
Ability to learn and use relevant machinery and technology
Associate degree in Business or related field or equivalent working experience required
Inbound/Outbound call with ACD phone tree experience required
Three years of experience in credit and collections work preferred
Collection Specialist
Accounts receivable specialist job in Southfield, MI
GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.
Key Responsibilities:
Daily collection calls (Outbound/Inbound)
Contact customers regarding overdue accounts and determine reasons for non-payment
Maintain accurate records of all collection activities, conversations, and payment commitments with customers
Monitor customer accounts for non-payment, late payment and other irregularities
Process credit card payments
Use skip tracing techniques to locate customers
Research/investigate historical data and resolve payment discrepancies and provide backups to customers
Respond to customer questions and requests and resolve those questions/issues
Complying with applicable laws, regulations, policies and procedures
Overcome stall tactics and objection by suggesting different options for debt payment
Follow company policies, procedures, and directives from supervisors/managers
Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Competencies:
At least two years (2) of collection experience
Working knowledge of Microsoft Office-Outlook, Word and Excel
Must be able to work a flexible schedule
Proficient computer and math skills
Self-starter with the ability to manage multiple tasks and meet deadlines
Proven interpersonal, organizational, analytical and problem-solving skills
Strong communication with outstanding phone etiquette and interpersonal skills
Able to work efficiently as a part of a team as well as independently
Possess strong logic, ability to take initiative and able to negotiate
Working Conditions:
Work in indoor office environment Hybrid schedule
Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
ORTHODONTIC TC Support/Patient Collections Specialist
Accounts receivable specialist job in Trenton, MI
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
About our practice:
We are a well-established and stable orthodontic practice established in 1954. We are truly a patient-centered practice. We focus on maintaining the highest-quality orthodontic results and put our patients first before ourselves! We are seeking a candidate who shares this vision and is interested in a long-term position with our team.
Dr. John Lupini has over 25 years of experience treating patients of all ages and has become the leading Orthodontist in the area for early interceptive treatment, achieving the highest-quality orthodontic results and prioritizing our patients' needs above our own. Dr. Lupini caters to each patient with individualized care based on the complexity of their case. This results in exceptional care and exceptional results. Dr. Lupini is one of the only Orthodontists in the area open 5 days a week and has 2 locations Downriver to serve. He also offers Friday appointments. Dr. Lupini is the only Orthodontist who lives in the community he serves. He is proud of his reputation and of his community.
Job Summary: We are seeking a Treatment Coordinator Support Specialist.
This position will serve as the support person to assist two very busy treatment coordinators. The primary duties will consist of contract management, billing, and patient collection in a high-volume task management-based approach. Supporting duties will be secondary and include learning all aspects of treatment, coordinating responsibilities for cross-coverage purposes, managing social media, patient engagement contests, networking, and community events. The position is multifaceted and is best suited for a fine-detail-oriented individual who has a passion for interacting and problem-solving with people. The best candidates will be naturally self-motivated, versatile, team-oriented, and thrive in task management with accuracy.
As a Patient Communications Specialist on the team, you will serve as the primary point of contact for patient communication following their initiation. Primary duties will include contract management, billing, and patient collections utilizing a high-volume task management system, implementing marketing strategies, track campaign objectives, and staying up-to-date with treatment. This includes processing contracts, payment methods, insurance overage, financing terms, payment dates, and all aspects of early in-house pre-litigation collections.
This role supports and/or leads the development and execution of marketing programs and events, patient and internal communications initiatives, and production of marketing and sales materials. You will be implementing marketing strategies, tracking campaign objectives, and keeping up to date with marketing trends and competitor innovations. The ideal candidate has previous experience in a sales or marketing role and social media management, possesses excellent communication skills, and can work effectively both independently and as part of a team.
Cross-coverage training amongst various positions in the office will be expected from time to time.
Responsibilities
Collaborate closely with others to ensure the patients are getting the best service possible.
Use prepared scripts with consumers to collect funds, set up payment plans, and respond to basic questions.
Place phone calls to delinquent consumers.
Help resolve discrepancies, proof and post payments, delinquent accounts, and auditing.
Processing insurance verifications, claims, denials, work in progress, and status updates.
Create, execute, and process contracts, including detailed data entry according to critical processes.
Scanning, paperless cloud storage, and e signature management.
Accurately document all calls and consumer contacts.
Follow company policies, procedures, and directives from supervisors/managers.
Qualifications
Strong data analysis skills
Excellent written and verbal communication skills
Familiarity with contracts and financial ledgers.
Social media management
Ability to prioritize and manage multiple tasks
Ability to effectively communicate to reach mutually beneficial agreements
AI knowledge and video design experience are ideal but not required
Orthodontic knowledge and treatment coordinating experience are preferred but not required.
Collection experience is preferred but not required.
Orthodontic insurance knowledge is preferred but not required.
Pay range is subject to how much-preferred experience you have vs the level of training required. We are willing to train a highly driven, professional, fast-learning, accurate, and detail-oriented person. Our preferred experience would have any combination of dental/orthodontic insurance and/or treatment coordinating experience, with strong contract management, account management, and collection experience. Marketing experience is a nice plus.
The position is subject to a 90-day resignation agreement as an essential operational role and will be subject to a background check. All applicants are subject to three (3) screening steps. 1) Applicants under consideration will start with our assessments, which will be emailed to you. Please watch your email inbox and spam folders for assessment invitations. Some assessments are timed, so be sure to prepare before you begin. 2) Based on the assessment scores, we will schedule the first interview. 3) A treatment coordinating team interview/observation day will be arranged before a job offer.