Accounts receivable specialist jobs in Bartlett, TN

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned. Required Skills/Abilities: · This position requires good communication skill both verbal and written. · Requires operating a telephone, 10-key calculator, and a computer. · Must be able to follow written and oral communications. · Proficiency in general math and a working knowledge of excel. · This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired

Job Details Experienced AR West Memphis - West Memphis, AR Full TimeWest Memphis Employee Progressive Tractor & Implement Co., LLC is an established, quality conscious Case IH Agriculture and Construction Equipment, Kubota, Honda Power Sports and Bell Tractor dealer serving Louisiana, Arkansas, and Tennessee. PTI is looking for qualified Administrative, Sales, Managerial, Parts, and Service employees. We are an Equal Opportunity Employer. Requirements High School Diploma or GED Valid Driver's License Good physical and emotional health

Job Description WHAT SUCCESS LOOKS LIKE: Newberry Tanks & Equipment is a leading steel tank fabricator serving the oil jobber, agriculture, industrial, and equipment contractors nationwide. We manufacture steel petroleum storage tanks, bulk oil dispensing tanks and distribute accessory equipment. The company was founded in 1927 in Memphis, Tennessee. Given the company's continued growth, we are looking for a strong candidate to assume the role of Accounts Receivable Specialist in our West Memphis office. This position will assume responsibility for customer invoicing, accounts receivable collections, resolving billing issues and supporting order management. The role will report to the Accounting Manager. A successful candidate will efficiently and effectively: Review and process invoices for customers ensuring accuracy and completeness to include drop ship and distribution center orders Monitor and invoice customer storage fees for past due customer shipments Monitor aging reports to identify overdue accounts and follow up with customers for payment Actively pursue collections of past due customer accounts and coordinate with account managers to resolve problem accounts. Notify Accounting Manager of customers exceeding 60 days past due and/or exceeding credit limit for potential account hold Investigate and reconcile customer account discrepancies to include short or over payments, outstanding credit memos, and invoice disputes Process customer credit applications and manage credit card payments Accurately post payments to customer accounts Process monthly customer statements Maintain customer deposits and perform reconciliations with credit card account Maintain customer sales tax exemptions in Avalara and maintain accurate sales tax administration Other administrative activities as needed. QUALIFICATIONS: HS Diploma required, associates or bachelor's degree preferred. Min 8 years of experience in accounts receivable or related role required, or 5+ years with an associates degree or 2+ years with a bachelor's degree. Proficiency in MS Office (Excel) Prior experience with ERP financial software required, Sage 100 ERP software experience a plus Excellent organization and time management skills Strong attention to detail Strong communication and interpersonal skills Excellent numerical and analytical skills Ability to work independently and prioritize tasks effectively Employment is subject to the completion of a satisfactory drug and background screen.

About ServiceMax Maintenance At ServiceMax Maintenance, we pride ourselves on delivering reliable, high-quality maintenance solutions for our clients. Our team is dedicated to efficiency, accuracy, and excellence in service. We are looking for a detail-oriented experienced Biller to join our finance team and play a key role in ensuring accurate and timely billing operations. Position Summary The Biller will be responsible for managing and overseeing the billing cycle, ensuring accuracy in invoices, monitoring accounts receivable, and supporting junior billing staff. This role requires strong organizational skills, excellent attention to detail, and the ability to collaborate with both internal teams and external clients to resolve billing issues. Key Responsibilities Oversee the end-to-end billing process, ensuring accuracy and compliance with company policies. Prepare and issue invoices for maintenance services in a timely manner. Review work orders, contracts, and service records to verify billable charges. Monitor accounts receivable and follow up on outstanding balances. Identify and resolve discrepancies in billing or payments with clients. Assist in month-end and year-end closing processes related to billing. Train, mentor, and support junior billing staff as needed. Generate billing reports and provide analysis to management. Collaborate with operations and customer service teams to address client inquiries. Ensure compliance with accounting standards and internal controls. Qualifications Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred). 5+ years of billing, accounting, or accounts receivable experience (service industry experience a plus). Strong knowledge of billing systems and accounting software (e.g., QuickBooks, NetSuite, or similar). Advanced proficiency in Microsoft Excel and other Office applications. Excellent attention to detail, accuracy, and organizational skills. Strong communication and problem-solving abilities. Ability to work independently and meet deadlines. Experience mentoring or training junior staff preferred. What We Offer Competitive salary and benefits package. A supportive and collaborative team environment. Paid time off and company holidays.

Job DescriptionDescription: Medical Billing Specialist Eye Specialty Group is seeking a full-time Billing Specialist who wants to make a difference. The Billing Specialist manages all RCM aspects for patient accounts, including benefit verification, obtaining authorizations, coding, claim submission, payment posting, and claim follow-up. This position requires a thorough understanding of the revenue cycle process. This position will work in a hybrid capacity (part of the week remote and part of the week in the office at 825 Ridge Lake Blvd., Memphis, TN 38120). Essential Skills/Responsibilities: Obtains benefit verifications, pre-certifications, and prior authorizations Responds to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances. Completes RCM related tasks in Practice Management Software. Processes claims, both electronic and hard copy ensuring a timely turnaround. Researches account balances and monitors claims for missing information, accuracy and authorization numbers and ensures appropriate collection activity is initiated. Notifies Revenue Cycle Management Team if any billing issues are found. Creates provider appeals, re-determinations, re-considerations, etc. according to payer policies. Corrects electronic claim rejections/denials; forwards errors to appropriate person when necessary. Answers patient calls and questions. Documents any patient out-of-pocket costs based on verification of primary and secondary insurances. Reviews transactions for account credits or adjustments as necessary. Manages unbilled encounters, rejected claims, and rebill reports daily. Maintains current knowledge of Billing and Coding requirements and changes for all insurances. Supports and trains as needed for Payment Posting, Coding, and Insurance questions. Handles any discrepancies with the lockbox vendors and RCM vendors. Processes returned checks. Establishes and maintains Collections process, by monitoring A/R reports and other RCM related reports. Manages no show reporting for all practices and locations, and fee collection. Posts data for death certificates and processes all bankruptcy letters making adjustments as necessary. Reports any payments received by the practice for accounts at the collection agency to the agency. Posts patient and insurance payments and refunds. Posts charges for clinic and surgery center within 24-hours of chart finalization. Completes all compliance training requested by company and required by law. Adheres to HIPAA compliance plan. Communicates internally with all ESG/PASCH/PPMS staff. Travels to all clinical locations as needed. All other duties as assigned. Requirements: Job Specifications/Competencies: Education/Training: High school diploma or general education degree (GED); OR one year coding/billing experience and/or training; OR equivalent combination of education and experience. General knowledge of third-party payers, collection laws, and procedures preferred. Skills: · Ability to read, analyze, and interpret practice and payer policies and guidelines/regulations/laws. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Demonstrated excellence in verbal and written communication. · Demonstrated knowledge of Third-Party payers and collection law procedures. · Good interpersonal and customer service skills. · Critical thinking skills for identifying problems and resolutions in a fast-paced environment. · Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. · Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables. Attributes: · Represents practice in a positive and professional manner. · Punctual. · Team Player; willingness to help other staff, and resourceful. · Attention to detail while multi-tasking. · Diplomacy and confidentiality with patients and staff · Strong work ethic · Initiative/Self-Motivation · Effective communicator Physical Requirements: · Ability to sit/stand/walk as the job requires for long periods of time, as well as, climb/balance, lift, push/pull and stoop/crouch as needed. · Ability to operate office equipment requiring the use of one hand. · Ability to work in a moderate noise level clinic. E/O/E

The Cash Application Specialist will prepare, post, verify, and record customer payments/transactions along with submitting invoices to customers. The successful candidate will need to maintain spreadsheets and a database for their assigned accounts. They must uphold the company s policies and image with customers, therefore contributing to its growth. This position will report to the Cash Applications Manager. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential function. Process and accurately apply live checks Process and accurately apply credit card Process and accurately apply electronic lockbox Process and accurately apply wire transfers Process and accurately apply credit card payments Process and accurately apply requests from external associates Assist with document storage and imaging Identify and communicate discrepancies in payments received with various departments Research missing remittance details and escalate accordingly Identify process and procedure issues and make recommendations for improvement Works with the portfolio managers and deduction representatives to resolve posting problems REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES An individual qualified for this job must be able to: Knowledge of Billing and Collections procedures PC proficiency, including the Microsoft Office Suite, Teams, and Solution tools Commitment to excellent customer service Excellent written and verbal communications skills Ability to prioritize and manage multiple responsibilities Pay attention to details and pursue quality in accomplishing work duties and tasks Look for opportunities to reduce costs or increase productivity without reducing effectiveness Demonstrate proficiency and accuracy in data entry Demonstrate excellent follow-up skills Effectively and professionally communicate with co-workers, team members, and internal or external customers Be able to present information clearly and accurately Efficiently perform accurate mathematical calculations Handle challenges skillfully, thoroughly, and effectively Independently take advantage of opportunities to improve or increase skills, abilities, and job knowledge Make sure that work is delivered on time and of high quality Use equipment, resources, and time in an efficient and effective manner Use good judgment when making decisions Be professional in all interactions and dealings with co-workers, internal/external customers, and vendors Adhere to established company values, practices, policies, and procedures Follow and support compliance with all applicable safety rules, laws, regulations, and standards Use independent judgment to ensure you follow company policy and maintain a safe work environment by using safe practices Demonstrate regular and punctual attendance at the assigned work location Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS An individual qualified for this job must have and maintain the following qualifications: Associates or equivalent required 2 years minimum commercial collections experience.

Job Details Memphis - Memphis, TN Ohio - Lockbourne, OH Optional Work from Home Full Time 1st Shift/ DaysDescription Premium Guard, Inc. is a privately held company, established in 1996. We are a leading supplier of private label solutions in the automotive aftermarket. Our focus is on designing, manufacturing, and distributing products for automotive, diesel, power-sports and specialty filter markets. Our supply chain network branches across the Pacific and into Mexico and South America. Position Overview Our rapidly growing business is seeking a self-motivated Credit and Collections Specialist to provide financial, administrative, and clerical services. We require an outstanding individual with analytical, organizational and follow-through skills. We are seeking a true team player with the ability to prioritize and undertake individual or team projects to resolve problems independently. Responsibilities Monitor the companies' accounts receivable and identify overdue accounts. Contact customers with overdue accounts and attempt either to collect the overdue amount or submit to Sr. Manager of Accounts Receivable a negotiated payment plan to collect past due amounts in installments. Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers and/or addresses. Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer and log all contact in weekly Collections Report. Assist in resolving customer issues and complaints concerning billing by reviewing accounts and submitting to customer service any necessary documentation to substantiate customer dispute so that credit request can be processed. Provide invoice copies and statements to customers upon request and after month end close. Assist Credit and Collections Supervisor with month end customer inquiries once monthly statements have been sent. Submit regular reports on the status of unpaid accounts and any repayment progress. Process customer credit applications and call any trade references to submit to Credit and Collections Supervisor and Sr. Manager, Accounts Receivable for customer credit line establishment. Qualifications Job Requirements Good listening skills Communication skills Negotiating skills Patience and stress management Problem-solving skills Critical thinking skills Solid understanding of basic accounting principles, fair credit practices and collection regulations Familiar with MS Office and excel, and data entry experience preferred Strong attention to detail Able to work in a fast-paced environment Comprehensive verbal and written communication skills with the ability to multi- task efficiently Outstanding work ethic Experience Collections Experience: 5 years (Required) Microsoft Excel: 1 year (Preferred)

A client/employer of Insight Global is searching for a Billing Specialist to join their team. This person ensures accurate and timely customer invoicing by calculating charges, taxes, discounts, and fees using spreadsheets and approved tools. This role validates billing data, enters it into invoicing systems, and supports automation efforts to improve billing efficiency and accuracy. Responsibilities May Include: -Review billing inputs and documents for accuracy and completeness. -Manually compute charges, taxes, and credits using templates and models. -Confirm rates, service volumes, discounts, and tax codes per contracts and regulations. -Input billing data into invoicing systems to produce correct invoices. -Reconcile billing records with source systems and resolve discrepancies. -Keep thorough documentation of billing calculations and approvals. -Work with Sales, Operations, and Accounting to ensure billing accuracy. -Identify manual billing tasks suitable for automation. -Assist technical teams in developing and testing automation solutions. -Participate in month-end closing and reporting activities. -Continuously assess and suggest improvements to billing processes and controls. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -Proficient in using spreadsheets for billing calculations and data validation. -Skilled in operating invoicing and billing systems. -Detail-oriented in maintaining billing records and audit trails. -Effective in cross-functional communication with Sales, Operations, and Accounting. -Proficiency in the following tools/technologies: Insomnia, Splunk, Power BI, GCP Query -Zuora Knowledge

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

The Collector II will initiate customer contact and determine reason for delinquency; evaluates customer's financial situations and negotiates terms of repayment to bring account current. This position is also responsible for skip tracing and research of delinquent accounts. Collectors must adhere to all Bank policies, procedures and all compliance regulations. SKILLS REQUIRED: · 3-4 years of collections experience · Ability to prioritize in a fast-paced, high volume environment with minimal supervision · Basic knowledge of Windows operations · Ability to type 30-35 wpm · Demonstrated ability to multi-task · Excellent verbal and written communications and math skills · Bilingual a plus · Must possess a high school diploma or equivalent / some college preferred PRIMARY DUTIES: 1. Responsible for outbound and inbound calls to collection accounts utilizing an auto-dialer 2. Utilize daily contact and skip tracing efforts 3. Develop and maintain ongoing customer relations 4. Negotiate payment arrangements and follow -up procedures to cure delinquency 5. Advise customers of responsibilities under loan contracts, and provide individual counseling on acceptable payment arrangements 6. Adhere to guidelines stated in the Fair Debt Collections Practices Act 7. Understands and applies knowledge of credit bureau reports as it relates to the performance of daily activities 8. Other duties as assigned or required Independent Bank is an EO/AA Employer - M/F/Vets/Disabled

Summary and overall objective of the job To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month. Supervisory Responsibilities: Include this section if it is a supervisory or manager position. List those responsibilities. Duties/Responsibilities: Collect, file, maintain daily and monthly billing backup documentation. Maintain daily reports of the activity on each of ACB's clients to project the monthly billing. Using pre-formatted excel templates, populate billing information provided by each department for their respective clients. Communicate with departments on billing related issues. Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client. Create the draft invoices to be send to Management for approval, release to the specific client once approval is received. Capture billing information on several Management reports to be distributed after billing has been completed. File the billing for that given months billing. Perform other duties as assigned.Required Skills/Abilities:· This position requires good communication skill both verbal and written.· Requires operating a telephone, 10-key calculator, and a computer.· Must be able to follow written and oral communications.· Proficiency in general math and a working knowledge of excel.· This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned. Working Knowledge of Great Planes and Docuware a plus

Job Details Experienced AR Marked Tree - Marked Tree, AR Full TimeMarked Tree Employee Progressive Tractor & Implement Co., LLC is an established, quality conscious Case IH Agriculture and Construction Equipment, Kubota, Honda Power Sports and Bell Tractor dealer serving Louisiana, Arkansas, and Tennessee. PTI is looking for qualified Administrative, Sales, Managerial, Parts, and Service employees. We are an Equal Opportunity Employer. Requirements High School Diploma or GED Valid Driver's License Good physical and emotional health

Responsible for the daily completion of payment posting, both Electronic Remittance and manual explanations of benefits, balancing of the bank account and what is posted, preparing spreadsheet for Corporate Finance and facility CFO's to use in balancing Lawson general ledger. Responsibilities Posts electronic remittance advice. Posts explanation of benefits (EOB) manually. Prints bank deposits daily and distribute within department, separating deposit information into sections, such as patient money, insurance, credit cards, etc. Creates and maintain Cash Posting Log. Maintains OnBase images. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Associates Degree Experience Preferred: Preferred clerical skills with working knowledge of cash flow in an industry such as banking, Corporate Accounts Receivable, etc. Minimum: Preferred clerical skills, knowledge of cash flow Training Preferred: Working knowledge of 10 key, typing and computers Minimum: PC skills and training

The Credit & Collections Analyst will be responsible for monitoring/managing customers accounts. The successful candidate will need to maintain spreadsheets and a database for their assigned accounts. They must uphold the company s policies and image with customers, therefore contributing to its growth. This position will report to the Credit Collections Manager. ESSENTIAL FUNCTIONS To Perform this job successfully, an individual must be able to perform each essential function. Monitoring accounts to identify overdue payments Finding and contacting debtors to arrange debt payoffs Keeping accurate and updated records and reporting on collection activity Communicating with clients via post, telephone, and emails Communicate routinely with other departments regarding past-due account Identify, Monitor, and Resolve disputed invoices Plan a course of action to recover outstanding payments Identify high risk / delinquent accounts and initiate collection action Actions include but is not limited to placing orders on hold Identify deduction patterns and possible operational issues as needed Process and review account adjustments or small balance write-offs, resolve client discrepancies and short payments Communicates with sales team and customers regarding account status, orders and/or payments and actions being taken Initiate collection actions Perform account reconciliation as needed Manage document storage and imaging Responsible for monitoring and maintaining assigned portfolios accounts Manage accounts to assigned credit limits Analyze credit service bureau data as needed and recommend changes required to increase/decrease credit limit or collection actions Answer various forms of communications from customers and provide first call resolution Document customer contact and collection actions taken in accounts receivable system and/or solutions tool Create/maintain Excel spreadsheets to assist in cash application for assigned accounts Participate in deduction negotiation meetings with customers as required Develop relationships with key customers and understand how customers fit into company strategy Reviews credit hold report and release orders as appropriate Perform account reconciliation as needed Review aging of assigned strategy for accounts Participate with cross-functional teams to communicate deduction analysis details, status, and participate in determining root cause & solution Recommend reserve for uncollected deductions Resolve credit problems Request assistance on highly sensitive accounts when needed Take actions to encourage timely debt payments Identify inefficient Order to Cash (OTC) processes and implement improvements. Report on collection activity and accounts receivable status Write up accounts to go to third party collectors Plan a course of action to recover outstanding payments Work closely with a designated deductions specialist to resolve shared accounts REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES An individual qualified for this job must be able to: Knowledge of Billing and Collections procedures. PC proficiency, including proficiency in the Microsoft Office Suite, Teams, and solution tools. Commitment to excellent customer service. Excellent written and verbal communications skills. Ability to prioritize and manage multiple responsibilities. Pay attention to details and pursue quality in accomplishing work duties and tasks. Look for opportunities to reduce costs or increase productivity without reducing effectiveness. Demonstrate proficiency and accuracy in data entry. Demonstrate excellent follow-up skills. Effectively and professionally communicate with co-workers, team members, and internal or external customers. Be able to present information clearly and accurately. Efficiently perform accurate mathematical calculations. Handle challenges skillfully, thoroughly, and effectively. Independently take advantage of opportunities to improve or increase skills, abilities, and job knowledge. Make sure that work is delivered on time and of high quality. Develop good work practices to get the job done. Use equipment, resources, and time in an efficient and effective manner. Use good judgment when making decisions. Always perform work in a safe manner. Be professional in all interactions and dealings with co-workers, internal/external customers, and vendors. Adhere to established company values, practices, policies, and procedures at all times Follow and support compliance with all applicable safety rules, laws, regulations, and standards. Use independent judgment to ensure you follow company policy and maintain a safe work environment by using safe practices Demonstrate regular and punctual attendance at the assigned work location. Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS An individual qualified for this job must have and maintain the following qualifications: Associates degree or equivalent required Bachelor s degree preferred 2-4 years minimum commercial collections experience. (B2B)

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Diploma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Responsible for the daily completion of payment posting, both Electronic Remittance and manual explanations of benefits, balancing of the bank account and what is posted, preparing spreadsheet for Corporate Finance and facility CFO's to use in balancing Lawson general ledger. Responsibilities Posts electronic remittance advice. Posts explanation of benefits (EOB) manually. Prints bank deposits daily and distribute within department, separating deposit information into sections, such as patient money, insurance, credit cards, etc. Creates and maintain Cash Posting Log. Maintains OnBase images. Completes assigned goals. Requirements, Preferences and Experience Education Preferred: Associates Degree Experience Preferred: Preferred clerical skills with working knowledge of cash flow in an industry such as banking, Corporate Accounts Receivable, etc. Minimum: Preferred clerical skills, knowledge of cash flow Training Preferred: Working knowledge of 10 key, typing and computers Minimum: PC skills and training

Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned. QUALIFICATIONS 1 - 2 years prior collections experience required. High School Diploma or Equivalent, some college preferred. Ability to multi-task. Excellent verbal and written skills Ability to prioritize in a fast paced, high volume environment with minimal supervision. Bilingual (English & Spanish). Basic PC skills with working knowledge of Microsoft Word and Excel Other duties as assigned All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer M/F/Vets/Disabled

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired