Accounts receivable specialist jobs in Grand Rapids, MI - 99 jobs

Details: Stefanini Group is hiring!Stefanini is looking for Accounts Payable/Receivable Specialist in Grand Rapids, MI(Hybrid) For quick apply, please contact Atika Nagar Ph: ************/ ************************* W2 Only! Job Summary:Prepare, reconcile and maintain all Accounts Payable/Accounts Receivable /Commission-Licensing data in the applicable system as assigned, with a high degree of accuracy and attention to detail. Work in Excel, internal systems, banking and vendor platforms, process bank deposits, check traces, invoicing and other daily work. Self-motivated and able to investigate and resolve more complex inquiries, meet deadlines, prioritize work, and communicate appropriately internally and externally as needed. May work with internal or external customers to resolve problems. Essential Functions: Communicate with Agents, Groups or Internal customers via phone communication, or via queue, in a professional manner. Identifies and corrects problems with data entered in applicable systems, including Facets, Salesforce, and Epic. Accurately enters all data into the system and posts to the appropriate accounts as needed. Maintains SLA for all daily items. Must be proficient or advanced in Excel Maintains paper and electronic files in an organized manner to ensure all applicable documentation is maintained (includes optical scanning/data retention programs, if applicable). Adapts to changing internal and external environment pertaining to accounts payable/receivable/accounting. Establishes and maintains effective working relationships within the organization. May work in banking platforms, perform account research, and process accounts for collections. Completes required continuous training and education, including department specific requirements. Performs daily activities in an accurate and timely manner. Demonstrates teamwork and integrity in all work-related activities. Performs other duties as assigned. #LI-AN1#LI-HYBRID Details: Must Have: Data Entry Detail Oriented Familiar with banking platforms/banking background. Good communication skills Mathematical Skills Open to learning new technology/systems. Proficient in Excel Research and reconciliation. Qualifications: Required High School Diploma or equivalent Preferred Associate's Degree Less than 2 years of experience typically gained through knowledge/skills/abilities of previous ICD/CPT coding, registration and/or billing, medical terminology. and insurance guidelines. Required Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group:The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company

About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: We are seeking an experienced collector located in the greater Grand Rapids Metro area to join our growing team in retail consumer collections. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you. Our Collectors enjoy an excellent performance-based incentive compensation program in addition to hourly rates commensurate with individual experience. As a Collector at the Firm, your primary duties will include: Handling inbound and outbound collections calls efficiently and effectively Effectively analyzing customer accounts making sound decisions regarding repayment Drive revenue by collecting payment-in-full and establishing repayment plans Maintain and update customer files accurately Closely follow collections scripts to ensure client expectations Record all customer payments accurately Notate all customer conversations and circumstances accurately Interact effectively with all internal and external customers Abide by all rules and regulations established by the FDCPA, FCRA and all state laws Our most successful team members share the following background and skills: At least 2 years of experience in consumer debt collection Bilingual (English/Spanish) Preferred Excellent active listening, written and verbal skills Determination to meet or exceed individual goals Strong customer service skills Exceptional negotiation skills Independent thinking and practical problem solving Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges

Title: Medical Billing Specialist Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.) Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's) Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.) About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation. Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life. Position Summary As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role. Essential Responsibilities Answer incoming calls to the billing department in a prompt and courteous manner. Research account balances for patients and assist with payment resolution. Verify patients' insurance coverage and update any changes in their charts. Process refund forms for overpaid accounts. Communicate with payers to appeal payments that do not match contractual agreements. Identify, track, and resolve overdue insurance balances using NextGen tasking system. Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch. Identify all payments and rejections that weren't processed correctly or according to contract for further action. Resubmit insurance claims as necessary with all supporting documentation. Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff. Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors. Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly. Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable. Respond to inquiries from insurance carriers. Manage relationships with staff from assigned insurance carriers. Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice. Performs other duties or functions as assigned . Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of medical billing experience. Experience working in EMR/EHR systems and third-party payment portals. High School Diploma/GED Preferred: Bachelor's degree in business or related field. Experience working with PT, OT, and DME. Experience working in NextGen. Specific Skills, Knowledge, and Abilities: Excellent verbal and written communication skills. Ability to easily and efficiently pull reports from various computer applications. Integral knowledge of accounts receivable and point-of-service patient collections. Knowledge of CPT/ICD-10 coding. Ability to multitask and remain detail-oriented when working in fast-paced environment. Microsoft Office and Windows based applications knowledge. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Manual dexterity required to operate modern office equipment. Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required. Normal or correctable range of hearing and eyesight. Remote Requirements: Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet. Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times. The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.

Job DescriptionAxios Professional Recruitment is seeking an experienced Accounting Associate to join our client's manufacturing finance team. This role will play a key part in month-end close, financial reporting, and supporting cost accounting and operational analysis within a high-volume production environment. The ideal candidate brings strong technical accounting skills, experience in manufacturing, and the ability to partner cross-functionally with operations and leadership. Responsibilities: Lead and support month-end and year-end close processes, including journal entries, accruals, and account reconciliations. Prepare and review balance sheet and general ledger reconciliations; investigate and resolve discrepancies. Support cost accounting functions, including inventory, standard costing, variances, and bill of materials accuracy. Analyze manufacturing variances and partner with operations to explain financial impacts. Assist with budgeting, forecasting, and financial planning activities. Prepare monthly financial statements and management reports with actionable insights. Ensure compliance with GAAP, SOX, and internal control procedures. Support external audits and provide required schedules and documentation. Identify opportunities to improve accounting processes and internal controls. Provide guidance and informal mentorship to junior accounting staff as needed. Utilize ERP systems (such as E2 or similar manufacturing ERP) and Excel to drive accurate and timely reporting. Qualifications: Bachelor's degree in Accounting or Finance. 5+ years of progressive accounting experience, preferably in manufacturing. Strong knowledge of GAAP, general ledger, and month-end close processes. Experience with cost accounting, inventory, and manufacturing variances strongly preferred. Advanced Excel skills (pivot tables, lookups, financial modeling). ERP experience required; manufacturing ERP strongly preferred. Excellent analytical, organizational, and problem-solving skills. Ability to manage multiple deadlines in a fast-paced environment. Strong communication skills with the ability to work cross-functionally with operations and leadership. Axios Professional Recruitment is an entirely employee-owned company and the largest independent staffing firm in West Michigan. Since 1988, we've helped connect more than 300,000 people with meaningful, long-term career opportunities. Our mission is to match people with careers-not just jobs.

Accounts Receivable Associate An industry-leading architectural signage company specializing in interior and exterior wayfinding systems for commercial and government clients nationwide is seeking an Accounts Receivable Associate to join its team. This role is responsible for managing the accounts receivable process, with a strong focus on invoicing and collections. The ideal candidate is highly organized, detail-oriented, and able to work independently while maintaining strong customer relationships. Pay: $19 per hour Shift: Monday Friday | 8:00 a.m. 5:00 p.m. Key Responsibilities Generate customer invoices using Sage Contact past-due and near-due accounts to secure payment Investigate and resolve customer billing disputes and inquiries Process credit card payments Develop and maintain a working knowledge of multi-state sales tax jurisdictions Process customer credit applications Build and maintain positive customer relationships Perform other related duties as assigned Qualifications Minimum of 2 years of related education or experience Proficiency in Microsoft Office; experience with Sage strongly preferred Strong written and verbal communication skills Excellent organizational skills with the ability to multitask and prioritize workload High level of accuracy and attention to detail Strong judgment and problem-solving abilities Arrow Staffing has been connecting people to change lives since 1972. As a staffing leader, we partner with many of the area s best companies to help our associates realize their career goals. To find additional opportunities with Arrow Staffing, go to our website arrowstaffing.com and search jobs. #ARROW

Job Description HECO Inc. is seeking a detail-oriented and organized Accounts Payable (AP) Clerk to join our Finance team. This role is responsible for processing invoices, reconciling vendor statements, ensuring timely payments, and maintaining accurate financial records. The ideal candidate has a strong understanding of accounting principles, exceptional attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Review, code, and process a high volume of vendor invoices accurately and efficiently. Match purchase orders, receipts, and invoices to ensure completeness and accuracy. Schedule and process weekly check runs, ACH, wire, and other electronic payments. Respond to vendor inquiries and resolve payment discrepancies promptly. Reconcile vendor statements and follow up on outstanding items. Assist with month-end closing tasks, including accruals and AP aging reports. Maintain proper documentation and ensure compliance with internal controls and company policies. Collaborate with procurement and other departments to resolve invoice or PO-related issues. Support audits by providing necessary documentation and explanations. Qualifications: Associate or bachelor's degree in accounting, Finance, or related field preferred (or equivalent experience). 2+ years of experience in accounts payable or similar accounting role. Strong knowledge of general accounting principles and AP best practices. Confidence in technology capabilities. Excel skills (data sorting/filtering). High level of accuracy, attention to detail, and strong organizational skills. Ability to prioritize workload and meet deadlines. Strong interpersonal and communication skills. Preferred Qualifications: Experience with ERP systems and automated AP workflows. Familiarity with 1099 processing and sales tax compliance. Experience in a high-volume, multi-entity environment. Compensation: $45-50k depending on experience level. Benefits: Health insurance, Life Insurance, PTO, 401(k)

Do you have a passion for helping people and love accounting? Are you looking for a place where you can develop your skills and work with a group smart, talented and fun colleagues? ITPartners+ is looking for a Billing Specialist. Who We Are ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks toour core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun. Who You Are Working directly with our accounting team to handle the full cycle of the billing processes and assist with routine accounting duties such as reconciliations and month-end close activities. Your Skills and Background: Associate's degree in accounting or finance 2+ years of related experience Detail oriented Proficiency in accounting software, such as QuickBooks, and Microsoft Office Suite (Excel in particular) Excellent written and spoken communication skills Ability to work collaboratively within a team Motivated to learn and adapt to areas you may be unfamiliar with Ability to work independently while maintaining a high level of accuracy and efficiency No criminal history What You Will Do Prepare customer billings for recurring monthly services, projects, and hardware Monitor customer accounts for non-payment and irregularities Prepare accounts receivable aging report and reconcile to general ledger Work with customers to resolve any billing errors Process sales into the billing system Work closely with the project manager to ensure project billings are accurate and timely Record financial transactions Assist in preparing balance sheet reconciliations Classify transactions in QuickBooks Manage expense reporting system Assist with month-end close activities, such as journal entry preparation Work on special projects Benefits of Working at ITPartners+ 99% fully paid for healthcare coverage for the employee Health premiums subsidized for family Optional Subsidized Dental & Vision Insurance Life Insurance & AD&D Long Term Disability Insurance Maternity & Paternity Leave (Including foster and adoption) Virtually unlimited paid time off A focus on personal growth A fun work environment with bonuses and company events Our mission at ITPartners+ is to positively impact people. We accomplish it is through building and nurturing the best team possible, the best partners and giving back to our community. To learn more about us, check out our website at ******************** connect with us on LinkedIn at******************************* Equal Opportunity Employer: ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age. One Last Thing: Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Kelly *********************** introducing us to you and why you would be a good fit, this will fast-track our response to you.

Medical Billing Specialist - Commercial Billing We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Summary The Medical Billing Specialist/Denial Prevention Analyst is knowledgeable of payer regulations, as it relates to area of billing responsibility to ensure compliance with billing regulations. The Medical Billing Specialist/Denial Prevention Analyst will ensure accurate and timely submission and follow up on inpatient and outpatient claims. Essential Job Responsibilities Maintain patient confidentiality as it is described in the HIPAA Privacy Act Submit timely, accurate and compliant insurance claims by utilizing the billing software Timely follow up with patients and insurance companies on all unpaid claims until resolution; this includes Understanding payor denial of claims reasons The payor appeals process and sending necessary medical records Resolve credit balance accounts; this includes Research and understanding of processed claims to determine why there's a credit balance Work with insurance company to process refunds as appropriate Reviews explanation of benefits and benefits coverage to determine the best course of action. If needed for further clarification, contact insurance carrier Analyzes denial trends for staff/organizational education purposes Identify and report any billing system or payer issues to the Patient Financial Services System Analyst or Manager, as appropriate Research and identify new or updated billing regulations and notify the Revenue Cycle System Analyst and Manager Assist patients with payment options by explaining and offering alternative funding options Handle incoming patient calls/e-mails regarding patient accounts Assist in identifying additional educational opportunities for training of registration staff with billing regulations/requirements Responsible for reviewing clinician notes for appropriate documentation to ensure accurate billing Ensure payer and governmental agency regulatory and compliance requirements are consistently followed and applied Process insurance rejections, denial, or requests for additional information such as invoices and Medical Records in a timely manner Research online medical bulletins and policies, pricing and contractual issues Reviews clinical documentation, coding and claim to determine if the times and services provided to patients were applied correctly Prepares and mails written rationale of claim reconsideration request Tracks all denials within a database for reporting Maintains appropriate established timelines for follow up on outstanding appeal/reconsideration requests Collaborates with other Revenue Cycle Management and clinical departments to resolve claim issues as needed Perform other duties as assigned by the Manager Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications High school education or equivalent; associates degree preferred. Three to five years experience rehabilitation hospital medical billing. Knowledge of third party billing regulations. Proficient time management and organizational skills. Ability to problem-solve and work effectively as a team member. Effective written and verbal communication skills. Preferred Job Qualifications Certification as Certified Professional Coder (CSC), Certified Coding Specialist-Professional (CCS-P), or Certified Medical Reimbursement Specialist (CMRS) Physical Requirements for Essential Job Qualification Levels: None (No specific requirements) Occasionally (Less than 1/3) Frequently (1/3 to 2/3) Majority (More than 2/3) Remain in a stationary position: Majority Traverse or move around work location: None Use keyboard: Frequently Operate or use department specific equipment: None Ascend/Descend equipment or ladder: None Position self to accomplish the Essential Functions of the role: None Receive and communicate information and ideas for understanding: None Transport, position, and/or exert force: Up to 10 pounds: Occasionally Up to 25 pounds: None Up to 50 pounds: None Up to 75 pounds: None More than 100 pounds: None Other weight: Up to___ pounds None Other: None Compensation based on experience, starting from $19.50. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at *************************** . Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic .

R.W. LaPine is a fourth generation Mechanical Contractor currently covering Mid & Southwest lower Michigan with our headquarters located in Kalamazoo. As an established leader in the Plumbing, Piping, HVAC Commercial Service and Custom Metal products businesses, R.W. LaPine continues to experience significant growth in the markets we serve. This makes for an exciting and challenging work environment, allowing employees to thrive and grow their careers along with the business. We are currently looking for an Accounts Payable (AP) Accounting Associate to join our team! The Accounts Payable (AP) Accounting Associate is a key member of the Finance and Accounting team. This role will be primarily focused on Accounts Payable but will also be responsible for performing other accounting and accounting-related tasks, as needed. Your tasks will include, but not be limited to: Reviewing and processing invoices for payment, including assigning costs to the correct general ledger account and job cost categories Reconciling vendor statements and resolving discrepancies Credit card expense tracking and reconciliation Vendor compliance tracking and general account maintenance Assist with preparation of annual 1099's and other government filings Maintain organized and accurate accounts payable documentation, files and supporting records Assist Controller and CFO with special projects and ad hoc analyses, as needed The above description is intended to describe the general nature and level of work being performed by individuals assigned this classification. This is not intended to be a complete list of job duties. What You will Need to Perform the Role: Attention to detail and accuracy, while operating in a timely manner Proficiency with Microsoft Office, specifically with Outlook, Excel, and Word Teamwork mindset and temperament to work effectively with a diverse group of people Preferred 3-5 years of experience in an AP or related role Proven ability to manage confidential financial information Construction industry experience and/or proficiency using Sage 300 CRE is a plus Physical Demands: Occasional standing, walking, or lifting up to 15 pounds This position may require the ability to use a computer for extended periods of time R.W. LaPine is an equal opportunity employer and for this role offers: Medical, Dental, Vision, Life and Long Term Disability insurance plans 401K with 100% match up to 3% and a 50% match for the next 2% Paid Time Off and Paid Company Holidays

Title: Medical Billing Specialist Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.) Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's) Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.) About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation. Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life. Position Summary As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role. Essential Responsibilities Answer incoming calls to the billing department in a prompt and courteous manner. Research account balances for patients and assist with payment resolution. Verify patients' insurance coverage and update any changes in their charts. Process refund forms for overpaid accounts. Communicate with payers to appeal payments that do not match contractual agreements. Identify, track, and resolve overdue insurance balances using NextGen tasking system. Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch. Identify all payments and rejections that weren't processed correctly or according to contract for further action. Resubmit insurance claims as necessary with all supporting documentation. Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff. Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors. Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly. Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable. Respond to inquiries from insurance carriers. Manage relationships with staff from assigned insurance carriers. Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice. Performs other duties or functions as assigned . Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of medical billing experience. Experience working in EMR/EHR systems and third-party payment portals. High School Diploma/GED Preferred: Bachelor's degree in business or related field. Experience working with PT, OT, and DME. Experience working in NextGen. Specific Skills, Knowledge, and Abilities: Excellent verbal and written communication skills. Ability to easily and efficiently pull reports from various computer applications. Integral knowledge of accounts receivable and point-of-service patient collections. Knowledge of CPT/ICD-10 coding. Ability to multitask and remain detail-oriented when working in fast-paced environment. Microsoft Office and Windows based applications knowledge. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Manual dexterity required to operate modern office equipment. Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required. Normal or correctable range of hearing and eyesight. Remote Requirements: Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet. Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times. The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.

Now Hiring a Billing/Benefit Specialist This is a Full-time Office position in Grand Rapids. BENEFITS: Medical, Dental, and Visions plans 403(b) Retirement Match Short Term Disability Life Insurance Personal Leave Time Starting wage is $15.00 per hour. Spectrum Community Services is a non-profit organization dedicated to supporting children and adults with intellectual/developmental disabilities and mental illness. Our programs are designed to accommodate and serve up to six adults ages 18 and older who have behavioral challenges or socialization skill development which requires training. We provide individualized treatment which may include; Self-Care Skills, Communication, Motor Skills, Social Skills, Cognitive, Daily Living Skills (housekeeping, survival skills), and Family Recreation in a 24 hour supervised living environment. Our programs focus on normalizing life patterns and each individual achieving his/her maximum potential while living as independently as possible and reintegrating back into the community. We also provide Community Living Supports to Adults and Children in a one-on-one setting in their own private homes. This is more than just "a job"; our employees are directly impacting the lives of people in our community. GENERAL STATEMENT OF RESPONSIBILITIES Supports consumers by ensuring receipt of and accounting for Medicare/Medicaid benefits. Provides verification and monitors expenses for individuals. Identifies opportunities for improvement and actively participates in their implementation. Ensures all consumers receive and continue to receive Social Security and Medicaid benefits for which they are eligible. Collects and verifies information regarding Medicaid, Medicare and private insurance. QUALIFICATIONS Education/ Experience: Associate degree and/or three years' experience working as a Benefit Specialist or equivalent position. Knowledge, Skills and Abilities: Ability to communicate in person, on the telephone and in written form. Ability to interpret a variety of information in written and verbal form. Ability to deal with nonverbal symbolism as in equations and to compute interest, equations, formulas and the like. Must be able to apply principles of rational systems and problem solve. Ability to reason through a variety of situations, make decisions and collaborate with others. It is the policy of Spectrum Human Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, genetic information, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Spectrum will provide reasonable accommodations for qualified individuals with disabilities.

Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America. Key Responsibilities * Generating and Distributing Invoices: Creating and sending invoices to customers or clients for goods or services rendered. * Maintaining Financial Records: Keeping accurate records of invoices, payments, and outstanding balances. * Tracking Payments: Monitoring payments received and sending reminders for overdue accounts. * Resolving Billing Issues: Investigating and resolving any billing discrepancies or disputes. * Collaborating with Teams: Working with the accounting department, customer service, and other relevant teams to ensure accurate and timely billing. * Reporting: Preparing reports on billing activity, accounts receivable, and other relevant financial data. * Reviewing Contracts: Examining client contracts to ensure billing accuracy. * Reconciliations: Assisting with month-end or period-end reconciliation processes. * Payment Processing: May handle or assist with payment processing and record-keeping. * Customer Service: Addressing billing-related inquiries from clients or customers. * Software Proficiency: Utilizing billing software and other relevant tools like MS Office (Excel, Word). * Data Entry/Record Keeping: Inputting data into systems, updating client accounts, and maintaining organized records. * Confidentiality: Maintaining the confidentiality of financial and client information. Competencies and skills * Prior experience in billing or accounts receivable roles is beneficial. * Strong analytical, communication, and problem-solving skills are essential. * The ability to accurately process information and maintain organized records is crucial. * The ability to manage multiple tasks, meet deadlines, and prioritize effectively. EEO/AA Statement Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.

Primary Responsibilities: • Knowledge and understanding of all company services and billing requirements.• Tracking resident face-sheets and movements including admissions, intakes, discharges, and leaves.• Monthly processing of SSI (Room & Board), CMH (Medicaid) and other third-party insurance invoicing when appropriate for billing.• Tracking resident services provided and ensuring all related CMH billing for such services fall within the different CMH contractual agreements.• Tracking of CMH service authorizations.• Track census recording using the company EMR and reporting tools to ensure all census records match CMH billing. Education & Qualifications: • Associate degree in accounting or applicable field.• Minimum of 3 - 5 years previous AR & Billing related experience preferred,• Working knowledge of data analysis.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is **hiring** **immediately** for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Work Schedule:** M-F 8am-4:30pm **What We Offer** + Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week + Promote from within culture + Opportunity to work alongside a tenured team with career growth and mentorship opportunities + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. **Qualifications** + 2 years of commercial collections experience + Great verbal and written communication skills, with the ability to communicate in an assertive manner + The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively + 2 or more years of customer service or accounting experience in a call center setting + High school diploma or equivalent + Proficiency in Microsoft Office products including outlook, word, and excel **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Job Description About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: We are seeking an experienced collector located in the greater Grand Rapids Metro area to join our growing team in retail consumer collections. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you. Our Collectors enjoy an excellent performance-based incentive compensation program in addition to hourly rates commensurate with individual experience. As a Collector at the Firm, your primary duties will include: Handling inbound and outbound collections calls efficiently and effectively Effectively analyzing customer accounts making sound decisions regarding repayment Drive revenue by collecting payment-in-full and establishing repayment plans Maintain and update customer files accurately Closely follow collections scripts to ensure client expectations Record all customer payments accurately Notate all customer conversations and circumstances accurately Interact effectively with all internal and external customers Abide by all rules and regulations established by the FDCPA, FCRA and all state laws Our most successful team members share the following background and skills: At least 2 years of experience in consumer debt collection Bilingual (English/Spanish) Preferred Excellent active listening, written and verbal skills Determination to meet or exceed individual goals Strong customer service skills Exceptional negotiation skills Independent thinking and practical problem solving Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Work Schedule: M-F 8am-4:30pm What We Offer * Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week * Promote from within culture * Opportunity to work alongside a tenured team with career growth and mentorship opportunities * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks Responsibilities As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. Qualifications * 2 years of commercial collections experience * Great verbal and written communication skills, with the ability to communicate in an assertive manner * The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively * 2 or more years of customer service or accounting experience in a call center setting * High school diploma or equivalent * Proficiency in Microsoft Office products including outlook, word, and excel About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.