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Accounts receivable specialist skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. Nicholas Robinson,
Francisco Depusoir
Accounts receivable specialist example skills
Below we've compiled a list of the most critical accounts receivable specialist skills. We ranked the top skills for accounts receivable specialists based on the percentage of resumes they appeared on. For example, 15.5% of accounts receivable specialist resumes contained customer service as a skill. Continue reading to find out what skills an accounts receivable specialist needs to be successful in the workplace.

15 accounts receivable specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how accounts receivable specialists use customer service:
  • Job duties includes-answering phones-data entry-processing payments-customer service-NDAP-safety committee-Excel-MS Office
  • Provided optimum customer service, assisting patients with billing questions, intake information and payment arrangements, building excellent relations.

2. Patients

Here's how accounts receivable specialists use patients:
  • Increased operational efficiency and company's profitability by timely and accurately posting payments from patients and insurance companies.
  • Obtain accurate demographic, insurance and financial information from patients to ensure all account information is accurate.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how accounts receivable specialists use data entry:
  • Facilitate collaborative team meeting minutes with accurate data entry/record keeping in determining patient eligibility for skilled service provision.
  • Implemented batch system for credit in both mainframe/access databases resulting in accurate data entry and month end reconciliation.

4. Credit Card Payments

Here's how accounts receivable specialists use credit card payments:
  • Processed daily incoming insurance credit card payments.
  • Reconciled credit card payments utilizing e-Merchant database.

5. Reconciliations

Here's how accounts receivable specialists use reconciliations:
  • Performed accounts reconciliations, complex invoice research, statement reconciliations, complex invoice research, statement reconciliation and journal entries.
  • Coordinated Customer Accounts Collections for Knoxville and Chattanooga * Managed Customer Account Reconciliations * Handled all Tennessee Account Receivables Calls

6. Accounts Receivables

Here's how accounts receivable specialists use accounts receivables:
  • Communicate with internal/external customers to ensure accuracy of accounts receivables; send statements/invoice copies to customers upon request.
  • Research and resolve all collection related activities, including working through accounts receivables to maximize reimbursement.

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7. Collection Calls

Collection calls involve reaching out to clients with unpaid balances to collect payments and verify transactions.

Here's how accounts receivable specialists use collection calls:
  • Manage approximately 800 customer accounts in order to minimize delinquencies through collection calls and/or correspondence.
  • Commenced Telephone Collection calls to Resolve Outstanding Patient Accounts in an automated call center environment.

8. Financial Reports

Here's how accounts receivable specialists use financial reports:
  • Conducted research, prepared statistical reports, ran financial reports, processed tenant information requests, coordinated tenant move-ins and move-outs.
  • Examined and analyzed accounting records to determine financial status of establishment and prepared financial reports concerning operation procedures.

9. General Ledger

Here's how accounts receivable specialists use general ledger:
  • Confirmed and coordinated accounting transaction processes and ensured that all account receivables activities posted to the general ledger accurately.
  • Analyzed and reconciled expenditures to determine if expenses were allowable and classified properly to the general ledger.

10. Medicaid

Here's how accounts receivable specialists use medicaid:
  • Reviewed accounts, ensuring Medicaid eligibility for clients, advised families of Medicaid program regulations, and monitored status of applications.
  • Followed company's standard operating procedures in cooperation with Medicare, Medicaid and private insurance providers to resolve billing issues.

11. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how accounts receivable specialists use past due accounts:
  • Performed business to business collection activity and documentation for past due accounts effectively reducing outstanding debt.
  • Prepare letters requesting payment to outstanding/overdue accounts.

12. Medical Billing

Here's how accounts receivable specialists use medical billing:
  • Maintain effective communication and coordination with providers and billing team for medical billing related issues.
  • Implemented the development of electronic medical billing of commercial insurance billing practices and policies.

13. Cash Receipts

Here's how accounts receivable specialists use cash receipts:
  • Assist Treasury Manager with significant daily cash receipts from a concentration account into investing in an Institutional Money Market account.
  • Processed daily cash receipts and invoicing while supporting and managing customer relations for multiple business partners.

14. Credit Memos

A credit memo formally named credit memorandum, is a legal document issued by the seller to the buyer. It bears the reduced amount that the buyer owes to the seller as per an earlier invoice. Credit notes act as a primary document for the sales return journal.

Here's how accounts receivable specialists use credit memos:
  • Conduct account research and analysis maintain an accurate aging report Identify and execute the necessary process adjustments to include credit memos.
  • Handle all customer inquiries regarding invoice/sales order discrepancies, pricing corrections and preparation of credit memos if necessary.

15. ACH

Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).

Here's how accounts receivable specialists use ach:
  • Utilize the Balance Transactions and Detail report to process daily wire and ACH payments and distribute to the team for application.
  • Identify and post incoming lock box cash receipts, ACH (Automated Clearing House), & Wire Transfer daily.
top-skills

What skills help Accounts Receivable Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on accounts receivable specialist resumes?

Dr. Nicholas Robinson

Director of Accountancy, Eastern Illinois University

In a general sense, the skills that are most impactful on a resume are demonstrating success when faced with a problem. This can be difficult to convey on a resume, but if you can show problems or challenges that you face, how you overcame them, and the resolution of the problem, recruiters love that more than almost anything.

Showing the ability to overcome and solve problems illustrates your skills in a practical way that will be beneficial to the company you are applying to. Every business has challenges. If you can help solve them, you are invaluable. Demonstrating a history of problem-solving will certainly make you stand out amongst the applicant pool.

What soft skills should all accounts receivable specialists possess?

Francisco Depusoir

Associate Professor of Accounting, University of the Virgin Islands

-Analytical and problem-solving skills
-Strong written and oral communication
-Critical thinking
-Time Management
-Active learning
-Organization and attention to detail

What hard/technical skills are most important for accounts receivable specialists?

Francisco Depusoir

Associate Professor of Accounting, University of the Virgin Islands

-Basic knowledge of Generally Accepted Accounting Principles (GAAP)
-Experience with business intelligence software.
-Independent research skills.
-Data management abilities.
-Preparation and understanding of financial statements.
Do you want to know more?
Read more about what experts have to say about accounts receivable specialist

List of accounts receivable specialist skills to add to your resume

Accounts receivable specialist skills

The most important skills for an accounts receivable specialist resume and required skills for an accounts receivable specialist to have include:

  • Customer Service
  • Patients
  • Data Entry
  • Credit Card Payments
  • Reconciliations
  • Accounts Receivables
  • Collection Calls
  • Financial Reports
  • General Ledger
  • Medicaid
  • Past Due Accounts
  • Medical Billing
  • Cash Receipts
  • Credit Memos
  • ACH
  • Appeals
  • Payroll
  • Delinquent Accounts
  • Journal Entries
  • Account Balances
  • Cash Application
  • CPT
  • Account Reconciliations
  • Patient Accounts
  • Billing Issues
  • Bank Deposits
  • Purchase Orders
  • Insurance Carriers
  • Unpaid Claims
  • Customer Payments
  • Collection Efforts
  • Past Due Invoices
  • Due Balances
  • Bank Accounts
  • Customer Inquiries
  • Medical Claims
  • Billing System
  • EOB
  • Insurance Claims
  • EDI
  • QuickBooks
  • Client Accounts
  • Payment Arrangements
  • Customer Invoices
  • Financial Statements
  • Unpaid Invoices
  • Credit Limits
  • Outbound Calls
  • Charge Backs
  • Wire Transfers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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